3308 Courses

Give a compliment to your career and take it to the next level. This Train the Trainer: Effective Techniques and Methods will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Train the Trainer: Effective Techniques and Methods will help you keep ahead of the pack. The Train the Trainer: Effective Techniques and Methods incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Train the Trainer: Effective Techniques and Methods will add extra value to your resume to stand out to potential employers. Along with this Train the Trainer: Effective Techniques and Methods course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Coaching & Mentoring Course 02: Level 3- Project Management Course 03: Performance Management Course 04: Motivation Skills Course 05: Assertiveness and Self-Confidence Development Course 06: Working Effectively Across Cultures Course 07: Public Speaking and Presentation Skill Course Course 08: Creativity and Problem Solving Skills Course 09: Stress Management Training Course 10: Time Management So, enrol now to advance your career! Benefits you'll get from choosing Apex Learning for this Train the Trainer: Effective Techniques and Methods Course: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn about Train the Trainer: Effective Techniques and Methods at your ease - anytime, from anywhere Study the Train the Trainer: Effective Techniques and Methods from your computer, tablet or mobile device CPD accredited Train the Trainer: Effective Techniques and Methods course - improves the chance of gaining professional skills Curriculum of Train the Trainer: Effective Techniques and Methods: Course 01: Train the Trainer Part 1 Introduction and Welcome Make Them Feel Safe Before Class Start with an amazing opener Build Credibility and Rapport Qui Training on Facilitating Classroom Activity Introduction and Welcome Get Buy-In for the Activity Find Trainees Who Need Help Tutor Effectively During Activities Manage the Activity Pace Prepare to Lead an Activity Coach: Complete Guide to Coaching Trainers Coliseum: How to Train Very Large Classes Hook A Large Class Teach A Large Class Support A Large Class Recharge: The Healthy Trainer Welcome to Healthy Trainer Manage Yourself Manage Your Issues Manage Your Classroom Manage Your Audience Manage Your Feedback Serenity Course Welcome to Serenity Stop Interruptions Handle Negativity Manage Inattention How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Train the Trainer: Effective Techniques and Methods bundle. Requirements This Train the Trainer: Effective Techniques and Methods course has been designed to be fully compatible with tablets and smartphones. Career path Having this Train the Trainer: Effective Techniques and Methods expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Selecting the Right Projects Projects and more projects but which one(s) should we select? The project(s) that support our highest ranked business drivers, that we can do within in our financial and resource constraints. We will demonstrate techniques for project section. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Selecting the Right Projects Projects and more projects but which one(s) should we select? The project(s) that support our highest ranked business drivers, that we can do within in our financial and resource constraints. We will demonstrate techniques for project section. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Join the Scrum.org accredited Live Virtual Class - Professional Scrum Product Owner Advanced™ training (PSPO Advanced) to master the role of a Product Owner. Learn how to advance your training of Product Ownership and apply it to deliver even more value. Course Description Agile techniques and the Scrum framework revolutionise project and product delivery, enabling teams to work faster and align closely with business needs. A product owner's role within this delivery is critical. Unlike traditional team managers, Product Owners focus on maximising product value rather than individual elements of project delivery. To excel in this role, product owners must combine business strategy with product vision and delivery roadmaps. The ability to operate within complex environments highlights the need for specific training and qualifications. Product Owner Advanced training is specifically designed to empower experienced Product Owners to deliver greater value. An exceptional Product Owner requires skillsets beyond core Agility and Scrum. These include clear decision-making, vision, communication, and influence. Practical experience is highly valued, and the PSPO 2 course emphasises interactive workshops, discussions, and exercises to provide a comprehensive understanding of the multifaceted Product Owner role. This course elevates existing Product Owners' capabilities, providing a clear path for your professional growth and delivering increased value to product stakeholders. Through collaborative and exploratory training, Product Owners' knowledge and experience will reach new heights, improving various aspects of your role. Key areas covered include: Deepening understanding of the Product Owner role, including product understanding, customer identification, and effective communication of product vision and strategy. Leveraging product vision and strategy to gain a competitive edge. Embracing diverse roles and stances essential for Product Owners. Enhancing stakeholder communication and management skills with a focus on different stakeholder groups. Navigating Agile governance, budgeting, and contracting within the Scrum framework. Scaling the Product Owner role for larger projects and products. By the end of this product owner advanced training, participants will be equipped to excel as Product Owners, driving success and value across their product journey. Why Train With Us? Develop advanced product owner skillsets that build on your existing knowledge of the Scrum framework and product owner accountabilities with our immersive two-day online PSPO Advanced course. Led by experienced industry professionals and support Professional Scrum Trainers & Product Owners, the course values team-based exercises and a hands-on learning experience. We help you grow within your Product Owner role through this advanced training, enabling you to better communicate product vision and strategy to teams, ultimately delivering higher value through projects and products with larger scopes. Who Should Attend This Course? The Professional Product Owner – Advanced course is designed for: Experienced Product Owners, ideally with at least one year of experience in the role Scrum Masters and stakeholders collaborating with Product Owners Your Professional Scrum Trainer Meet Jay, founder of Fractal Systems and a dedicated Professional Scrum Trainer. With over 20 years of experience in team and leadership roles, Jay is well-versed in delivering continuous value. His unique teaching approach involves zero PowerPoint and instead relies on engaging, experience-based sessions using techniques from Liberating Structures and Neuro Linguistic Programming. Jay's expertise lies in business transformations, offering training, mentoring, coaching, and consulting to foster success through collaborative efforts. Rapid learning and practical application are the hallmarks of his approach. Jay & the entire Fractal team are invested in your learning journey and are here to support you from start to end, including offering additional valuable support: Free practice assessments for certification success Free resource bundle to master Scrum Free exam revision sheets Free access to an exam simulator Free exam coaching sessions for first-time success Free 1:1 coaching to excel at work Our Clients Our Testimonials

Introduction: Once a project officially kicks-off, it enters the development stage. This is essentially the phase at which the project begins to slowly materialise, with team members actively working towards achieving the goal. At this point, stakeholders have been consulted, the project has been pitched and accepted, and it is now time to move into the development phase. During the development stage, a project will go through its conception, initiation, implementation and follow-up phases. At some point during the development stage, team members will begin to create test scenarios, which will lead into the testing phase. The testing phase is the examination and investigation period of a project, which is intended to inform stakeholders of performance levels and allow them to evaluate potential failure risks. In this course, we will identify and study the key aspects that are needed for the successful completion of a project and the importance of project testing. What we will learn in this course: The phases of project development: initiation, planning, design, execution, implementation, testing and monitoring How to develop a project concept The importance of time and communication management The need for project testing The benefits of this course are: You will understand the phases of project development and testing, which will help in building a proper project plan You will learn how to put together a project concept easily and effectively You will learn how to implement a time and communication management plan that will help team members stay on track You will understand the importance of project testing and what happens if parts of the project are neglected Course Modules/Lessons Module 01: The Seven Phases of Project Development: Initiation, Planning, Design, Execution, Implementation, Testing and Monitoring Module 02: How to Develop a Project Concept Module 03: The Important Role of Time Management and Communication Module 04: The Need for Project Testing

Undertaking Preparation Certification Venture arrangement - a term that may sound clear as crystal - has numerous self-evident and not-so-clear components that add to its effective execution. Be that as it may, prior to realizing what legitimate task arrangement involves, it is critical to understand what it is and the manner by which it is pivotal for an effective undertaking result. Task arrangement, as inferred by its name, is the phase of an undertaking whereby all the arranging happens. On the off chance that you consider significant occasions, like get-aways, a wedding or when purchasing a home, all require a type of preparation. This is on the grounds that an arranging stage is urgent in numerous regards yet fundamentally with respect to accomplishing project objectives. Undertaking planning can incorporate broad examination, primer plan, creating ideas, distinguishing operational expense and gauges for capital, just as wellsprings of subsidizing and counseling partners. It is consistently a smart thought to do however much research as could reasonably be expected in regard of the venture and the businesses related with it. Examination is a vital segment of task arranging and assists with making a strong venture plan. This aides in unhesitatingly supporting a case as well as in accomplishing the ultimate objective, which is the sole reason for an undertaking. A task group and other people who are associated with the arranging stages ought to consistently be kept on the up and up in the arrangement stage, as they will actually want to help with building a strong fruitful arrangement and, eventually, guaranteeing an effective venture finish. What you will Learn in this Course: Instructions to distinguish what an undertaking is, the reason it's being started and how to characterize its motivation Instructions to recognize a task's partners Instructions to recognize issues, dangers and openings The significance of spending assessment and cost the executives

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you ready to embark on a rewarding career as a CAD technician? The demand for skilled professionals in the field of computer-aided design (CAD) is skyrocketing, especially in the UK. The UK's design and engineering sector contributes over £280 billion to the economy annually, and the job sector pays an average of £35,000-£60,000 per year in the UK. To stand out from the competition and secure lucrative job opportunities, you need comprehensive training that sets you apart. That's where our CAD Training Bundle comes in! This CAD training bundle will provide you with the foundation for an overview of CAD technology and its importance in various industries. You will learn the fundamental concepts and tools of CAD, how to create and manipulate 2D shapes, master 3D modelling techniques, and master the art of blending shapes seamlessly for sophisticated designs. With a single payment, you will gain access to Diploma in CAD Training course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This CAD Designer Package Includes: Main Course: Advanced Diploma in CAD Designer Training at QLS Level 7 10 Additional CPD Accredited Premium Courses - Course 01: Construction Cost Estimation Course 02: Construction Industry Scheme Course 03: Building Surveying Practice Course 04: Minimum Requirements of Building Design and Construction Course 05: Interior Design Diploma Course 06: Adobe Photoshop Training Course Course 07: Workplace Health and Safety Course 08: Fire Safety Course 09: Electrical Safety Course 10: Basic First Aid By enrolling in this diploma programme, you'll be investing in your future. The construction industry offers a multitude of rewarding career paths, and this programme equips you with the knowledge and expertise employers are looking for. Take the first step towards a successful and fulfilling career in construction today! Learning Outcomes of this CAD Designer Bundle: Apply advanced CAD skills to create detailed and accurate construction drawings. Understand construction cost estimation principles and methodologies. Gain a comprehensive understanding of the Construction Industry Scheme (CIS). Apply building surveying practices for efficient project management. Implement minimum requirements for building design and construction. Develop essential health and safety practices for the construction workplace. So enrol now in this CAD Training Today to advance your career! Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of CAD Designer Get a free student ID card with CAD Designer Training The CAD Designer is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the CAD Designer course materials The CAD Designer comes with 24/7 tutor support Start your learning journey straightaway with our CAD Training! *** Course Curriculum *** Main Course: Advanced Diploma in CAD Designer Training at QLS Level 7 Module 01: Introduction To CAD Design Module 02: CAD Designer Career In The United Kingdom Module 03: Basics For CAD Design - Part 1 Module 04: Basics For CAD Design - Part 2 Module 05: 2D Shape In CAD Module 06: 3D Shape In CAD Module 07: Geometry And Modelling Module 08: Assemblies In CAD Design Module 09: Extrusion And Rotations Module 10: Blending Operations In CAD Module 11: Grids And Regular Polygons Module 12: Parameters In Civil Drawings Module 13: Introduction To AutoCAD Module 14: Introduction To T-Flex CAD Module 15: Introduction To SolidWorks Module 16: Introduction To FreeCAD Course 01: Construction Cost Estimation Module 1- Introduction to Construction Management Module 2- Cost Estimation Module 3- Role of Cost Estimator and New Aspects of Cost Estimation Module 4 - Elements and Factors influencing Cost Estimation Module 5 -Cost Estimation in Construction Industry Module 6 - Cost Management Module 7 - Management of Material for construction Course 02: Construction Industry Scheme Module 01: Construction Industry Scheme (CIS) Module 02: Coverage Of The Scheme Module 03: Contractors And Registration For The Scheme Module 04: Verification Process Module 05: The CIS Returns Module 06: Record Keeping And CIS Certificates Module 07: Penalties Involved In CIS Module 08: Miscellaneous Information =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This CAD Designer bundle is perfect for highly motivated peoples such as Architects and architectural designers Engineering professionals Interior designers Construction professionals Students or graduates in related fields Requirements No prior background or expertise is required for this CAD Designer bundle. Career path You can advance your career in a variety of areas with the skills and capabilities you will get through learning the CAD Designer bundle. CAD Drafter CAD Technician CAD Designer Senior CAD Designer CAD Manager Certificates Advanced Diploma in CAD Designer Training at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

Nine Guidelines to Successfully Executing Portfolio Management in Your Organization Nine guidelines for successful implementation of portfolio management, or enhancement of your organization´s existing portfolio management process, are presented in this video Implementing portfolio management is a difficult culture change. Everyone enjoys pursuing their own 'pet' projects that they believe will make a difference, but what about other peoples' projects? The importance of portfolio management must be communicated in order for it to be embraced and implemented, and change needs to be managed strategically as we optimize our organization's portfolio: programs, projects, and operational activities. This video presents nine guidelines for the successful implementation of portfolio management or enhancement of your organization's existing portfolio management process. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

***24 Hour Limited Time Flash Sale*** Land Surveying & Construction Cost Estimation - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter The construction industry is a major contributor to the UK economy, but it's also one of the most complex and regulated. Ever wondered how much it costs to build a house or how to ensure a construction site is safe? Land surveying and construction cost estimation are essential skills for anyone involved in building projects, from surveyors and quantity surveyors to project managers and construction workers. This course bundle equips you with the knowledge and qualifications to thrive in this exciting and dynamic field. When you enrol in Land Surveying & Construction Cost Estimation Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. This Land Surveying & Construction Cost Estimation Certified Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Land Surveying Course 02: Construction Cost Estimation Course 03: Building Quantity Surveying Course 04: Diploma in Construction Industry Scheme (CIS): QLS Endorsed Course 05: Quantity Surveying Course 06: Building Surveying Course 07: Surveying Basics Course 08: Residential Surveyor Course 09: Construction Project Management Course 10: Construction Management Level 3 Course 11: Site Management Safety Training Scheme Course 12: Purchasing and Procurement Diploma Course 13: COSHH Awareness Course 14: Gas Safety Course 15: CSCS Health and Safety in a Construction Environment Course 16: Asbestos Surveying Course 17: Site Safety Plus Course 18: CDM Regulations Course 19: Operations and Supply Chain Management Course 20: Manual Handling Interactive Training Course 21: Emergency First Aid at Work (EFAW) Course 22: LOLER Regulations and LOLER Inspection Training Course 23: Abrasive Wheels Course 24: Advanced Electrical Safety Course 25: Environmental Health Course 26: Environmental Engineering Course 27: Construction Risk Assessment Course 28: Asbestos Surveyor Training Course 29: Estimation with RSMeans: Construction Estimation Course 30: Read Construction & Structural Drawing Like Expert This comprehensive bundle offers a one-stop-shop for those wanting to enter the construction industry. You'll gain the expertise to survey land, estimate construction costs, and understand the legal framework surrounding building projects. From learning to read blueprints to mastering health and safety regulations, this course equips you with the knowledge needed for a successful career in construction. Learning Outcomes of Land Surveying & Construction Cost Estimation Conduct land surveys to determine property boundaries and topography. Apply construction cost estimating techniques for accurate project budgeting. Understand the principles of building surveying and quantity surveying. Manage construction projects effectively from planning to completion. Implement essential health and safety practices on construction sites. Adhere to environmental regulations and minimise construction's impact. Enrol today and take the first step towards a rewarding career in the construction industry. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Land Surveying & Construction Get a free student ID card with Land Surveying & Construction Training The Land Surveying & Construction is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Land Surveying & Construction course materials The Land Surveying & Construction comes with 24/7 tutor support Start your learning journey straightaway! ****Course Curriculum**** Course 01: Land Surveying Module 01: Introduction To Land Surveying Module 02: Land Surveying Basics Module 03: Land Surveying Instrumentation Module 04: Land Surveying Methods And Techniques Module 05: Topographic Surveying And Mapping Module 06: Boundary Surveying Module 07: Surveying Health And Safety Course 02: Construction Cost Estimation Module 1- Introduction to Construction Management Module 2- Cost Estimation Module 3- Role of Cost Estimator and New Aspects of Cost Estimation Module 4 - Elements and Factors influencing Cost Estimation Module 5 -Cost Estimation in Construction Industry Module 6 - Cost Management Module 7 - Management of Material for construction Course 03: Building Quantity Surveying Module 1: Building Law Principles Module 2: Building Procurement and Contract Administration Module 3: Building Technology Module 4: Cost Estimation Module 5: Elements and Factors influencing Cost Estimation Module 6: Cost Management Module 7: Management of Material for construction Module 8: Building Pathology Module 9: Building Adaption Module 10: Report Writing Module 11: Legal Aspects =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £389) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: New Entrants Career Changers Project Managers Surveyors Site Managers Requirements You will not need any prior background or expertise to enrol in this Land Surveying & Construction Cost Estimation bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Land surveyor Quantity surveyor Project manager Site manager Building inspector Estimator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

🏗️ Site Management Training Course Overview: Shaping Success in Construction Leadership Ready to take charge of construction projects and lead with excellence? Our 'Site Management Training Course' is tailored for individuals aspiring to become proficient site managers. From ensuring safety on site to managing resources and ensuring top-notch quality, this course equips you with the skills needed to navigate the dynamic world of construction leadership. 🌐 Module 1: Introduction to Site Management Embark on your journey with a comprehensive introduction to the principles and responsibilities of site management. Understand the critical role a site manager plays in construction projects, from project initiation to completion. Lay the groundwork for becoming a successful leader in the construction industry. ️ Module 2: Health and Safety on Site Prioritize the well-being of your team with a deep dive into health and safety protocols on construction sites. Learn to identify and mitigate risks, implement safety measures, and create a secure working environment. Ensure compliance with industry standards and regulations to protect both workers and the project. 📅 Module 3: Planning and Scheduling Master the art of strategic planning and scheduling for construction projects. Explore techniques for creating realistic project timelines, allocating resources efficiently, and maintaining project progress. Learn to overcome challenges and optimize schedules to ensure timely project delivery. 🛠️ Module 4: Resource Management Effectively manage resources to optimize project outcomes. Learn to allocate manpower, materials, and equipment efficiently. Explore strategies for cost control, procurement, and logistics management to ensure that resources are utilized effectively throughout the construction process. 🌟 Module 5: Quality Management Elevate the standards of your construction projects with a focus on quality management. Understand the principles of quality assurance and control. Explore techniques for monitoring and evaluating construction processes to ensure adherence to specifications and standards, resulting in superior project outcomes. 🏗️ Why Choose Our Site Management Training Course? Practical Learning: Hands-on exercises and real-world case studies for practical skill development. Expert Guidance: Learn from seasoned site managers with extensive experience in construction leadership. Interactive Learning: Engage in activities designed to enhance your site management skills dynamically. Career Advancement: Open doors to diverse opportunities in construction project management. 🚧 Enroll Now and Lead the Future of Construction Projects! Don't miss the opportunity to become a skilled and effective site manager. Our Site Management Training Course is your gateway to mastering the skills and techniques needed to excel in construction leadership. Enroll now and shape the success of your construction projects with confidence! Course Curriculum Module 1_ Introduction to Site Management. Introduction to Site Management. 00:00 Module 2_ Health and Safety on Site. Health and Safety on Site. 00:00 Module 3_ Planning and Scheduling. Planning and Scheduling. 00:00 Module 4_ Resource Management. Resource Management. 00:00 Module 5_ Quality Management. Quality Management. 00:00