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20252 Courses

Level 2 Certificate In Youth Work

4.3(43)

By John Academy

Description This Level 2 Certificate In Youth Work is suitable for new Youth Work practitioners or those wishing to progress onto the Level 3 Certificate in Youth Work Practice. The course will provide a good foundation in important aspects of Youth Work.  The course will teach you to work with young people, helping them create a worthwhile future for themselves, helping to keep them on the 'straight and narrow' and become confident adults and citizens - is a rewarding and fulfilling role. If this is a career which interests you, if you want to be part of creating a bright future for young people, then Youth Work is the career for you. The course has several modules includes: Establishing relationships and maintaining a dialogue with young people; Working as an effective and reflective practitioner; Working in ways that promote equality of opportunity, and more. Assessment This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Youth Work Certificate Course Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Youth Work Certificate Course for? Level 2 Certificate In Youth Work is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate In Youth Work is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Level 2 Certificate In Youth Work Introduction to Youth Work 00:30:00 Understanding Youth Work 00:30:00 Ethical Conduct and Principles in Youth Work 00:30:00 Societal Influence on Youth 00:30:00 Influence of Media on Youth 00:30:00 The National Youth Agency (Nya) 00:30:00 The EU on Youth Work 00:30:00 Career as a Youth Worker 00:30:00 Dealing with Stress 00:30:00 Assessment Assignment - Level 2 Certificate In Youth Work 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Level 2 Certificate In Youth Work
Delivered Online On Demand4 hours 30 minutes
£18

Health and Social Care Diploma

By Compliance Central

Health and Social Care course provides you with a thorough understanding of modern health and social care, as well as how it is applied in the larger social, policy, legal, and organisational environments, both domestically and abroad. Key Highlights for the Health and Social Care: CPD Accredited Course Unlimited Retake Exam & 24/7 Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access Self-paced online course Modules Curriculum Breakdown: Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. However, This course particularly effective for- Students Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill Requirements Learners seeking to enrol for the Health and Social Care Course should meet the following requirements; Basic knowledge of English Language, which you have already Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable Internet or Data connection in your learning devices Career path After completing this course, you can explore trendy and in-demand jobs related to this course. Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get a CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - Included After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge for the hardcopy certificate inside the UK is £3.99, and international students need to pay £9.99 to get their hardcopy certificate. Certificate of completion Hard copy certificate - Included This course is endorsed by the Quality Licence Scheme, meaning this course meets an extremely high-quality standard externally set. QLS's endorsement involves a robust and rigorous quality audit by external inspectors to ensure that quality is met consistently. In addition, a regular review of the course is carried out as part of the endorsement process. On successful completion of this course, you will be eligible to claim a QLS certificate. Certificate Price Within the UK: £109 International: £109 + £9.99 (postal charge) = £118.99

Health and Social Care Diploma
Delivered Online On Demand3 weeks
£21

Advanced Diploma in Fly Fishing

4.3(43)

By John Academy

Description: Fly fishing is a sport of fishing that uses a rod and an artificial fly as bait. This is a game that you and your family could be interested in. If you are searching for a sport or an outdoor activity that your family could bond on, then might want to consider fly fishing. In this course, you will be provided with the basics and techniques you could use in fly fishing. Whether you are considering is just a time passing activity or profession, you will still be provided with all the learning materials you need for fly fishing. Who is the course for? Fly fishing professionals to learn about the current market trend and feedback from the customers themselves. Anyone who wants to experience fly fishing Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Fly Fishing course is a useful qualification to possess, and would be beneficial for the following careers: Coach Family Activity Organizer Fly Anglers Fly Fishing Guide Mentor. Fly Fishing Basics Introduction 00:15:00 Terminology 00:30:00 Getting the Gear 00:30:00 Putting Together Your Rod & Reel 00:30:00 Knots 00:30:00 CASTING BASICS 01:00:00 D-I-Y Flies 00:30:00 Where the Fish Are 00:30:00 Destinations 00:30:00 Fly Fishing Ethics 00:30:00 Conclusion 00:15:00 Fly Fishing Techniques An Introduction to Fly Fishing 00:30:00 Choosing a Rod 00:30:00 Choosing a Reel 00:30:00 Choosing a Fly Line 01:00:00 How To Care for Your Rod, Reel and Fly Line 01:00:00 Leaders and Tippets 00:30:00 Filling a Reel with Line and Backing 00:30:00 Putting it All Together 00:30:00 Casting for Beginners 00:30:00 Learning the Roll Cast 00:30:00 Choosing the Best Waders for You 00:30:00 Read Your Surroundings 00:15:00 About Fishing Knots 01:00:00 About Artificial Flies 00:30:00 The Figure 8 Retrieve 00:15:00 Glossary 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Fly Fishing 00:30:00 Final Exam Final Exam- Advanced Diploma in Fly Fishing 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Diploma in Fly Fishing
Delivered Online On Demand15 hours 15 minutes
£19

Dysphagia Awareness Training

4.3(43)

By John Academy

Course overview To keep your body strong and functional, you need to eat food. But for dysphagia patients, it is quite difficult. They can't swallow foods easily. Learn how to handle dysphagia patients from this Dysphagia Awareness Training course and help these suffering people to get better.  In this Dysphagia Awareness Training course, you will learn how to diagnose dysphagia and treat patients who are suffering from dysphagia. You will be familiarized with different levels and types of dysphagia, how it affects the swallowing and communication of a patient and how to treat them. You will also understand which type of medication is better to help your patient get better soon. This course will give you theoretical knowledge about the patients and their conditions. You will be able to understand the symptoms, medication and treatment process easily with the help of the bite-sized modules. Learning outcomes Learn about the basic fundamentals of dysphagia and its classification Gain a clear understanding of the causes, symptoms and treatments of dysphagia Learn how the swallowing process works in case of dysphagia and how it affects the patient's health Learn to diagnose and assess dysphagia Understand how to treat a patient suffering from dysphagia Know how to prescribe medicines for dysphagia patients Get the professional skills you need to become a speech and language specialist Know how to apply a client-centered approach when treating dysphagia patients Who is this course for Aspiring professionals interested in learning about dysphagia can enroll on this comprehensive Dysphagia Awareness Training course. This course will give you a clear understanding of the reasons for dysphagia, symptoms and how to treat them. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Dysphagia Awareness Training Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Pathologist Language Specialist Speech Therapist Patient Host Nursing Assistant Audiologist Direct Support Professional Voice and Swallowing Specialist Speech-Language Pathologist Instrument Technician Dysphagia Specialist Dysphagia Awareness Training Module: 1 - Introduction of Dysphagia 00:31:00 Module: 2 - Understanding the Swallowing Reflex 00:30:00 Module: 3 - Cause, Signs, and Symptoms 00:38:00 Module: 4 - Diagnosis and Treatment 00:23:00 Module: 5 - International Dysphagia Diet Standardisation Initiative 00:34:00 Module: 6 - The importance of good oral health 00:35:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Dysphagia Awareness Training
Delivered Online On Demand3 hours 11 minutes
£18

Youth Work Certificate - Training Course

5.0(3)

By School Of Health Care

Youth workers plan, organise and supervise community programs for young people. It enables young people to naturally develop their voice, influence, and place in society, allowing them to reach their full potential. Young people need to develop strong interpersonal and social skills. This Youth Work Certificate course will teach you how to organise youth work and youth engagement activities. The fundamentals of outdoor management and the skills and responsibilities of youth workers will be discussed. In addition, you will learn how to plan, organise, and supervise community programs aimed at young people. You will be introduced to various methodologies and models that have influenced modern youth work practices through both practical and theoretical training. This Youth Work Certificate course's lessons have been designed so that anyone with no prior knowledge of the subject can easily dive into them. So enrol now and successfully start your career. Why choose this Youth Work Certificate course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. >> Main Course: Youth Work Certificate >> Free Courses*** Course 01: Drug and Alcohol Awareness Training Course 02: Level 2 Award in Suicide Awareness >> Others benefit Included with This Youth Work Certificate Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Youth Work Certificate Course] Learning Objectives After completing this Youth Work Certificate course, the learner will be able to: Understand the fundamentals of youth work. Recognise who are youth workers. Know the role and approaches of youth workers. Explain the ethical conduct and principles in youth work. Describe the social change in youth development work. Know the National Youth Agency (NYA). Explain youth work according to the EU. Know the mental health of youth workers. Deal with stress. Describe youth justice and social work Course Curriculum >> Youth Work Certificate Module 01: Overview to Youth Work Module 02: Youth Workers: Who Are They? Module 03: Role and Approaches of Youth Worker Module 04: Ethical Conduct and Principles in Youth Work Module 05: Career as a Youth Worker (Social Work) Module 06: Social Influences on Youth Worker Module 07: The National Youth Agency (NYA) Module 08: The EU on Youth Work Module 09: Mental Health of Youth Worker Module 10: Dealing with Stress Module 11: Youth Justice and Social Work >> Free Courses course 01 >> Drug and Alcohol Awareness Training Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse course 02 >> Level 2 Award in Suicide Awareness Module 1: Understanding Suicide course 03 >> Adults Support Worker Module 01: Introduction to Adults Support Worker Module 02: Introduction to Psychology of Older Age – Part I Module 03: Psychology of Older Age – Part II Module 04: Impact of Mental Health in the Old Age Module 05: Dealing with Life Module 06: Enhancing Health And Wellbeing course 04 >> Mental Health Support Worker Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User Assessment Method After completing each module, you will get MCQ quizzes to assess your learning. You will move through the later modules upon successful completion (60% correct answer at least) of the quiz test. This process continues till the end of the course. Apart from this, you do not need to sit for any other assessments. Certification After completing the course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £15 (if claimed by the learner). All of our courses are reviewed regularly to ensure their quality and provide appropriate current training for your chosen subject. Although certificates do not expire (in most cases), it is recommended that they be reviewed or renewed annually. Who is this course for? This Youth Work Certificate is open to people of all backgrounds. Individuals in related professions can also enrol in this course to refresh or strengthen their skills. In addition, students can take this course to gather professional knowledge besides their study or for the future. Requirements To enroll in this Youth Work Certificate course, students must fulfill the following requirements: Good Command over English language Be energetic and self-motivated Basic computer Skill You must be at least 15 years old Career path Enrol in the Youth Work Certificate course today to learn the skills and knowledge required to work with young people and organise youth activities. Opportunities in this field are: Youth Worker Working within a community organisation PE Teacher Social Worker

Youth Work Certificate - Training Course
Delivered Online On Demand18 hours
£12

Level 5 British Cleaning Certificate Course

5.0(3)

By School Of Health Care

British Cleaning Certificate: Level 5 British Cleaning Certificate Course Online Suppose you want to start a cleaning business. In that case, this British Cleaning Certificate: Level 5 British Cleaning Certificate Course is full of tips and strategies for training employees, growing your client list, marketing your business online, and creating the perfect business plan. Learn the skills you need to advance your career and earn a Certificate of Achievement to impress clients and prospective employers. This British Cleaning Certificate: Level 5 British Cleaning Certificate Course will teach you how to use cleaning chemicals safely and correctly, as well as key procedures and guidelines for cleaning offices, new-build homes, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, job opportunities, and key topics such as working hours, business insurance, taxation, and service quality. Learning Objectives After completing this British Cleaning Certificate: Level 5 British Cleaning Certificate Course, the learner will be able to: Understand the fundamentals of the cleaning job. Set a business budget and create a solid cleaning service business plan. Use a variety of commercial cleaning products, personal protective equipment, and cleaning equipment. Clean offices, pubs, new-build homes, leisure premises and commercial premises. Clean windows, dust surfaces, maintain carpets and hardwood floors. Understand the cleaning standards and regulations for commercial kitchens. Unclog drains, repair showerheads, remove mould, and create a bathroom cleaning routine. Satisfy the customer in the cleaning industry. Run the business with quality service. Courses you will get: Course 01: Level 5 British Cleaning Certificate Course 02: Level 2 Award in the Prevention and Control of Infection Course 03: Level 1 Health and Safety in a Construction Environment [ Note: Free PDF certificate as soon as completing the British Cleaning Certificate: Level 5 British Cleaning Certificate Course] British Cleaning Certificate: Level 5 British Cleaning Certificate Course Online Course Curriculum of Level 5 British Cleaning Certificate Module 01: An Overview of the Cleaning Job Module 02: Different Cleaning Jobs Module 03: Understanding the Cleaning Equipment, Products and Clothing Module 04: Understanding House Cleaning Module 05: Cleaning: Food Kitchen and Commercial Kitchen Module 06: Cleaning: Bathrooms and Toilets Module 07: Cleaning: Office Module 08: Cleaning: External Surfaces and Areas Module 09: Cleaning: Handling Non-Routine Waste Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Planning for Starting a Cleaning Business Module 12: Ensuring Standard Service Module 13: Understanding Customer Satisfaction Module 14: Managing Staff Module 15: The Ways of Marketing, Advertising and Sales Module 16: Managing Growth Assessment Method of British Cleaning Certificate: Level 5 British Cleaning Certificate Course After completing British Cleaning Certificate: Level 5 British Cleaning Certificate Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of British Cleaning Certificate: Level 5 British Cleaning Certificate Course After completing the British Cleaning Certificate: Level 5 British Cleaning Certificate Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? British Cleaning Certificate: Level 5 British Cleaning Certificate Course Online This British Cleaning Certificate: Level 5 British Cleaning Certificate Course is ideal for anyone looking to start a career in the cleaning sector. This includes the following: Domestic Cleaner Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Cleaning Business Owner Requirements British Cleaning Certificate: Level 5 British Cleaning Certificate Course Online There are no particular requirements for this British Cleaning Certificate: Level 5 British Cleaning Certificate Course because it doesn't call for any specialized training. Career path British Cleaning Certificate: Level 5 British Cleaning Certificate Course Online This British Cleaning Certificate: Level 5 British Cleaning Certificate Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour

Level 5 British Cleaning Certificate Course
Delivered Online On Demand15 hours
£12

Level 2 Certificate in Workplace Management: Civility

4.3(43)

By John Academy

Do you need to learn more about workplace management and be an expert in it? If you are searching to learn about management to practice it in your organisation, this course will help you to become a management expert. Description: Anyone who wants to have a successful workplace needs to have proper management skills, especially civility. In this course, you will learn what civility is and what its behavioural indicators are? You will understand the costs of civility and its rewards for your workplace. You will know the proper workplace etiquettes and the basic styles of conflict resolution. Acquire the skills in diagnosing causes of uncivil behaviour and understand the role of forgiveness. Gain the ability to recommend the procedure for systematising civil behaviour suited for your workplace.In this course you will learn the necessary skills, knowledge and information about Workplace Management for your business or organisation to succeed.  Who is the course for? Professionals who are in need of management skills. People who have an interest in knowing workplace management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Workplace Management: Civility is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Executive Director Senior Manager Team Leader. Level 2 Certificate in Workplace Management: Civility Module One - Getting Started 00:30:00 Module Two - Introduction 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Workplace Management: Civility 00:20:00 Final Exam Final Exam- Level 2 Certificate in Workplace Management: Civility 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 2 Certificate in Workplace Management: Civility
Delivered Online On Demand10 hours 40 minutes
£18

Certificate in Contact Center Training

4.3(43)

By John Academy

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Certificate in Contact Center Training
Delivered Online On Demand4 hours 25 minutes
£18

Early Years: SEN Teaching Assistant With ADHD Awareness & Diploma in Child Care Course

5.0(3)

By School Of Health Care

Early Years: SEN Teaching Assistant With ADHD Awareness & Diploma in Child Care Course
Delivered Online On Demand5 hours 18 minutes
£12

Advanced Diploma in Event Management

4.3(43)

By John Academy

Description:  Event Management doesn't only give you valuable connections through events training qualifications; you enter an environment for learning that works for you. Being trained in event management helps you develop skills such as problem solving, time management and decision making. In order to meet all your event management needs, consider getting this Advanced Diploma in Event Management course. This course is divided into three sections, where you start off with learning the basics of event management. Here you will look into the ideas such as types of events, entertainment, staff and vendors. Next you learn about the process of planning an event, where you get many different tips and techniques about how to nurture a team bonding environment, ways to make your events more interesting, marketing your events and so much more. The final portion of the course looks into managing weddings which is an extremely big industry and as such would help your business make a splash where the green is. The course covers diverse topics and would be beneficial to those looking to get into the event management industry. So stop wasting time and get this course now. Who is the course for? Professionals, business owner or entrepreneurs who are working for or owners of an event planning management business. People who have an interest in knowing about event management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Event Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Event Manager Event Management Business Owners Occasions' Technical Supervisors Wedding Planner Event Organizer Party Planner. Event Management Event Planning 01:33:00 Steps For Planning An Event 02:24:00 Invitations, Greetings, And Dress Code 01:19:00 Table Manners And Table Settings 01:51:00 The Event 01:09:00 What Is Event Management 01:48:00 Types of Events 01:57:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Diploma in Event Management
Delivered Online On Demand12 hours 1 minutes
£19