18937 Courses

Duration 5 Days 30 CPD hours This course is intended for This class is ideal for Salesforce Certified Administrators and Platform Developers responsible for developing and managing Industries CPQ applications, including catalogs and pricing. It's also designed for solution architects and technical architects looking to understand the full capabilities of Industries CPQ in order to formulate industry-specific solutions. This class is also a great foundation builder for anyone looking to earn the Salesforce Certified Industries CPQ Developer credential. Overview When you complete this course, you will be able to: Create 'perfect' orders using order capture and asset-based ordering functionality. Define products and product bundles in the shared catalog. Use pricing components to support simple and complex pricing strategies. Create promotions and discounts to adjust pricing for a limited time. Use rules to ensure the right products are available to the right customers at the right price. Build ordering and quoting solutions using Industries Digital Commerce & CPQ APIs. xplore how to develop Configure, Price, Quote (CPQ) solutions using Industries CPQ. In this class, our Industries CPQ experts will show you how to configure CPQ solutions that ensure your customers get the right products and the right prices at the right time. You?ll learn how to set up and manage products and prices, leverage promotions and rules to drive action, and build a guided experience declaratively using Industries Digital Commerce and CPQ APIs.Note: This class focuses on Industries CPQ, previously known as Vlocity CPQ, and does not cover Salesforce CPQ. Introduction Explore Communications, Media, and Energy and Utilities Clouds and Industries CPQ Understand the Industries CME Data Model Order Capture Create and Configure Orders Using the Cart Work with MACD and ABO Orders Cancel an Order Create Orders with Non-Assetizable Products Configure Data Movement Across Line Items Using Field Mapper Enterprise Product Catalog Create Attributes and Picklists Create Object Types and Learn Inheritance Architecture Create Products Set Product Attribute Metadata and Override Attribute Defaults Create Product Bundles and Define Product Cardinality Work with Product Lifecycle Dates Manage the Shared Catalog?s Platform Cache Pricing Configure One-Time and Recurring Prices Define Price Lists and Child Price Lists Implement Base and Bundled Prices Configure Time Plans and Policies Configure Advanced Pricing Strategies such as Attribute-Based Pricing and Usage Pricing Promotions and Discounts Determine the Difference Between Products, Product Bundles, and Promotions Compare Pricing Adjustments and Overrides Create Promotions for Existing Products Adjust Prices and Time Plans Create Contextual Discounts for Orders, Accounts, and Contracts Identify the Best Type of Pricing Adjustment Given a Scenario Rules Build Context Rules Components Create and Apply Context Rules to Products, Promotions, Price Lists, and Price List Entries Create Product Relationships to Recommend, Exclude, or Require other Products Create Advanced Rules to Modify Product Attributes During Order Capture Create Advanced Rules to Auto-Add Products to the Cart Identify the Best Type of Rule to Use Given a Scenario Guided Selling Customize a Guided LWC Interaction for Purchasing Products Explore Industries Digital Commerce LWC, SDK, and Cacheable APIs Learn About CpqAppHandler Service, Its Methods, and Cart-Based APIs Additional course details: Nexus Humans Salesforce Build CPQ Solutions for Industries (IPQ435) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Build CPQ Solutions for Industries (IPQ435) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators and network administrators Network and security professionals who work with enterprise and data center networks Overview By the end of the course, you should be able to meet the following objectives: Use the native tools available in NSX-T Data Center to identify and troubleshoot the problems related to the NSX-T Data Center environment Use VMware vRealize Log Insight™ and VMware vRealize Network Insight™ to identify and troubleshoot the problems related to the NSX-T Data Center environment Explain the NSX-T Data Center infrastructure components and the communications between them Identify, analyze, and troubleshoot problems related to the management, control, and data planes in NSX-T Data Center Identify, analyze, and troubleshoot problems related to infrastructure preparation in NSX-T Data Center Identify, analyze, and troubleshoot problems related to logical switching and logical routing in NSX-T Data Center Identify, analyze, and troubleshoot network security problems related to the NSX-T Data Center Distributed and Gateway firewalls Identify, analyze, and troubleshoot problems related to VPN and the VMware NSX Advanced Load Balancer™ Identify the components and packet flows involved in the NSX-T Data Center datapath and troubleshoot related problems This five-day, hands-on training course provides the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware NSX-T? Data Center environment. In this course, you are introduced to workflows of various networking and security constructs along with several operational and troubleshooting tools that help you manage and troubleshoot your NSX-T Data Center environment.In addition, you are presented with various types of technical problems, which you will identify, analyze, and solve through a systematic process. Course Introduction Introduction and course logistics Course objectives NSX-T Data Center Operations and Tools Explain and validate the native troubleshooting tools (dashboards, Traceflow, live traffic analysis, port mirroring) for the NSX-T Data Center environment Configure syslog, IPFIX, and log collections for the NSX-T Data Center environment Integrate NSX-T Data Center with vRealize Log Insight and vRealize Network Insight Validate and review the API methods available to configure the NSX-T Data Center environment Troubleshooting the NSX Management Cluster Describe the NSX Management cluster architecture, components, and communication channels Identify the workflows involved in configuring the NSX Management cluster Validate and troubleshoot the NSX Management cluster formation Troubleshooting Infrastructure Preparation Describe the data plane architecture, components, and communication channels Explain and troubleshoot VMware ESXi? transport node preparation issues Explain and troubleshoot KVM transport node preparation issues Explain and troubleshoot VMware NSX© Edge? transport node preparation issue Troubleshooting Logical Switching Describe the architecture of logical switching List the modules and processes involved in configuring logical switching Explain the importance of N-VDS and VDS in transport nodes Describe the procedure to migrate from N-VDS to VDS Review the architecture and workflows involved in attaching workloads to segments Identify and troubleshoot common logical switching issues Troubleshooting Logical Routing Review the architecture of logical routing and NSX Edge nodes Explain the workflows involved in the configuration of Tier-0 and Tier-1 gateways Explain the high availability modes and validate logical router placements Identify and troubleshoot common logical routing issues using both BGP and OSPF Troubleshooting Security Review the architecture of the Distributed Firewall Explain the workflows involved in configuring the Distributed Firewall Review the architecture of the Gateway Firewall Explain the workflows involved in configuring the Gateway Firewall Identify and troubleshoot common distributed firewall and Gateway Firewall issues Troubleshooting the NSX Advanced Load Balancer and VPN Services Review the NSX Advanced Load Balancer architecture and components Identify and troubleshoot common NSX Advanced Load Balancer issues Review of IPsec and L2 VPN architecture and components Identify and troubleshoot common IPsec and L2 VPN issues Datapath Walkthrough Verify and validate the path of the packet on the NSX datapath (East-West and South-North) Identify and perform packet captures at various points in the datapath Use NSX CLI and native hypervisor commands to retrieve configurations involved in the NSX datapath

Duration 1.875 Days 11.25 CPD hours This course is intended for The job roles best suited to the material in this course are: team leaders, project managers, managers of scrum teams, teams transitioning to scrum, professionals intending to pursue the scrum master certification. Overview How to use the Scrum Framework to deliver products and services faster and with higher quality. How to leverage lean principles to identify waste in a system, process, or organization. Techniques and metics Scrum Masters use to improve. team happiness and performance. The patterns and practices of high-performing teams. How the Scrum Master role scales in an Agile implementation. This course is an adaptive, repeatable process that equips individuals and organizations in how to thrive in a world where change is the only constant. From Fortune 100 companies (Google, Amazon, Apple, etc) to nonprofits. Scrum has a proven record of reducing burnout, doubling throughput in half the time, and increase employee happiness. Core Scrum The Scrum Framework The Origins of Scrum (Optional) The Scrum Team Developers Scrum Master Leadership/Management Scrum Events The Sprint Product Backlog Re1nement Estimation Sprint Planning Sprint Review Sprint Retrospective Daily Scrum Scrum Artifacts Lean Principles Describe a Kaizen mindset and explain how small, iterative changes can lead to revolutionary leaps. Describe the three pillars of Scrum ? Transparency, Inspection, and Adaptation,? which implement the work of Ogunnaike and Ray. Explain the importance of reducing and eliminating waste in the system. Perform a root-cause analysis (e.g., using the ?5 Whys? technique). Assess the Process EZciency of their Scrum Team and recall that the de1nition of Lean is a Process EZciency of 25% or higher. Explain how the work of Takeuchi and Nonaka on Lean and the Toyota Production System paved the way for Scrum. Describe the origins of the name ?Scrum? from Takeuchi and Nonaka?s ?New New Product Development Game. Recognize that a Lean mindset suggests that you address a defect immediately after it is identi1ed as opposed to a mindset where defects are stored to be 1xed later. Agile Manifesto Recognize the four values of the Agile Manifesto and their signi1cance in the context of complex adaptive systems. Identify the 12 principles of the Agile Manifesto and describe their function in guiding practices that support teams in implementing and executing with agility. Explain that Scrum is one of the driving forces that gave rise to the Agile movement and predates the Agile Manifesto. Explain why the majority of ?Agile? teams are late, over-budget, and with unhappy customers (i.e., not agile) and explain what needs to be done to 1x that. Patterns of High Performing Teams Yesterday?s Weather Happiness Metric Teams that Finish Early Accelerate Faster Stable Teams Swarming Interrupt Buffer Good Housekeeping (formerly Daily Clean Code) Scrum Emergency Procedure Scrum@Scale Descaling Scaling the Scrum Master Registered Scrum Master Credential Access and complete the Registered Scrum Master by Scrum Inc. exam. Download their Registered Scrum Master Credential (upon successful completion of the exam). Be Recognized in the International Registry of Agile ProfesstionalsTM State the renewal process. Additional course details: Nexus Humans Agile Scrum training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Agile Scrum course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Experienced system administrators and network administrators Customers, cloud architects, systems engineers, data center administrators Network administrators with experience in managed services or managing a Telco Cloud environment Overview By the end of the course, you should be able to meet the following objectives: Deploy VMware Telco Cloud Service Assurance Manage VMware Telco Cloud Service Assurance to satisfy Telco cloud provider needs Discuss configurable options for VMware Telco Cloud Service Assurance Identify and configure different data sources which are used with VMware Telco Cloud Service Assurance Configure different collectors in VMware Telco Cloud Service Assurance Identify the Root Cause Analysis options with VMware Telco Cloud Service Assurance Discuss data collection in VMware Telco Cloud Service Assurance Explain root cause analysis in VMware Telco Cloud Service Assurance Navigate through the logs for troubleshooting This three-day, hands-on training course provides the knowledge, skills, and tools to achieve competency in installing, configuring, and managing the VMware Telco Cloud Service Assurance environment. In this course, you are introduced to the installation methods of VMware Telco Cloud Service Assurance? across various supported platforms and troubleshooting tools that help you install, manage, and troubleshoot your VMware Telco Cloud Service Assurance environment. In addition, you are presented with various types of configuration options, which you will identify, analyze, and navigate through as you explore the UI and configurable options of the product. Course Introduction Introduction and course logistics Course objectives Introduction to VMware Telco Cloud Service Assurance Describe the features of VMware Telco Cloud Service Assurance List the capabilities of VMware Telco Cloud Service Assurance Discuss the use cases of VMware Telco Cloud Service Assurance Describe the role played by VMware Telco Cloud Service Assurance components in delivering service assurance Deploying VMware Telco Cloud Service Assurance Explain different deployment options of VMware Telco Cloud Service Assurance Identify different deployment methods of VMware Telco Cloud Service Assurance Discuss different phases in deploying VMware Telco Cloud Service Assurance Identify different footprints available for HA based and non-HA based installation of VMware Telco Cloud Service Assurance Describe the SMARTs components of VMware Telco Cloud Service Assurance Deploy VMware Telco Cloud Service Assurance User Access Control Describe the features Role-based Access Control (RBAC) Outline the role of Keycloak in implementing RBAC in VMware Telco Cloud Service Assurance Configure user federation in Keycloak Use the VMware Telco Cloud Service Assurance UI to manage RBAC Create policies in VMware Telco Cloud Service Assurance that align with job roles Services and User Interface Configurations Describe the architecture of logical switching Describe the core services on a TCSA cluster Discuss the Global Manager or Service Assurance Manager (SAM), IP Domain Manager, Server Manager (ESM) Discuss VMware Telco Cloud Service Assurance UI Overview Explain Working with Notifications Elaborate Configuring Summary's Describe Accessing Notification Details Explain Viewing and configuring Topologies List Customizing Topologies Describe Topology Explorer Explain Collecting Troubleshooting Information Discuss Custom models Describe how compute resources are provided to VMware Telco Cloud Service Assurance Describe how storage is provided to VMware Telco Cloud Service Assurance Configure and manage VMware Telco Cloud Service Assurance Discuss configurable options for VMware Telco Cloud Service Assurance Day 1 and Day 2 Operations Review the architecture of logical routing and NSX Edge nodes Identify different data sources to be used with VMware Telco Cloud Service Assurance Configure different collectors with VMware Telco Cloud Service Assurance Describe Alarms and Thresholds Demonstrate how to configure alarms with VMware Telco Cloud Service Assurance Explain how to setup thresholds and timelines in VMware Telco Cloud Service Assurance Define Catalog management and sharing catalogs inside and between organizations. Identify the steps to import or upload data into catalogs. Explain the purpose of catalogs and How to Create a catalog organization. Describe the Purpose and Usage of Open Virtualization Format (OVA) and Custom vApp or VM Properties. Discuss vApp Templates Logs and Troubleshooting Review the architecture of the Distributed Firewall Discuss VMware Telco Cloud Service Assurance installations logs List Smarts installation logs Explain backup and restore options of VMware Telco Cloud Service Assurance Identify the approach for troubleshooting containerized services Discuss monitoring services

Duration 3 Days 18 CPD hours This course is intended for Professionals who want unparalleled creative freedom, productivity, and precision for producing superb 3D modeling. Overview Navigate the AutoCAD user interfacesUse the fundamental features of AutoCADUse the precision drafting tools in AutoCAD to develop accurate technical drawingsPresent drawings in a detailed and visually impressive way In this course, you will learn to navigate the AutoCAD user interfaces and use the fundamental features of AutoCAD. You will learn to use the precision drafting tools in AutoCAD to develop accurate technical drawings. Getting Started with AutoCAD Starting the Software User Interface Working with Commands Cartesian Workspace Opening an Existing Drawing File Viewing Your Drawing Saving Your Work Basic Drawing & Editing Commands Drawing Lines Erasing Objects Drawing Lines with Polar Tracking Drawing Rectangles Drawing Circles Undo and Redo Actions Projects - Creating a Simple Drawing Create a Simple Drawing Create Simple Shapes Drawing Precision in AutoCAD Using Running Object Snaps Using Object Snap Overrides Polar Tracking at Angles Object Snap Tracking Drawing with Snap and Grid (Optional) Making Changes in Your Drawing Selecting Objects for Editing Moving Objects Copying Objects Rotating Objects Scaling Objects Mirroring Objects Editing with Grips Projects - Making Your Drawing More Precise Schematic Project: Electronics Diagram Architectural Project: Landscape Mechanical Project (with Polar & Tracking) Mechanical Project: Surge Protector Mechanical Project: Satellite Organizing Your Drawing with Layers Creating New Drawings With Templates What are Layers? Layer States Changing an Object's Layer Advanced Object Types Drawing Arcs Drawing Polylines Editing Polylines Drawing Polygons Drawing Ellipses Analzying Model and Object Properties Working with Object Properties Measuring Objects Projects - Drawing Organization & Information Architectural Project Mechanical Project Civil Project Advanced Editing Commands Trimming and Extending Objects Stretching Objects Creating Fillets and Chamfers Creating Arrays of Objects Inserting Blocks What are Blocks? Working with Dynamic Blocks Inserting Blocks Inserting Blocks using the Tool Palettes Inserting Blocks using the DesignCenter Inserting Blocks using the Content Explorer Projects - Creating More Complex Objects Mechanical Project 1 - Plate Mechanical Project 2 - Gasket Mechanical Project 3 - Plate Mechanical Project 4 - Rocker Arm Architectural Project 1 - Floor Plan Architectural Project 2 - Floor Plan Civil Project - Parking Lot Setting Up a Layout Printing Concepts Working in Layouts Creating Layouts Creating Layout Viewports Guidelines for Layouts Printing Your Drawing Printing Layouts Print and Plot Settings Projects - Preparing to Print Mechanical Project Architectural Project Text Working with Annotations Adding Text in a Drawing Modifying Multiline Text Formatting Multiline Text Adding Notes with Leaders to Your Drawing Creating Tables Modifying Tables Hatching Hatching Editing Hatches Adding Dimensions Dimensioning Concepts Adding Linear Dimensions Adding Radial and Angular Dimensions Editing Dimensions Projects - Annotating Your Drawing Mechanical Project Architectural Project 1 Architectural Project 2 Civil Project Additional course details: Nexus Humans AutoCAD Level 1 - Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AutoCAD Level 1 - Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, and Business Process Owners/Team Leads/Power Users. Overview This course will prepare you to:Describe tasks performed by a typical SAP Access Control userDiscuss Harmonization topics as they relate to SAP Access ControlExplain how SAP GRC helps you to address business challengesIdentify authorization risks in typical business processesDescribe the Segregation of Duties Risk Management ProcessDescribe and configure functionality and features for SAP Access Control 10.1Use the SAP Access Control 10.1 application to analyze and manage risk, design and manage roles, and provision and manage usersDescribe the SAP Access Control 10.1 architecture and landscape, SAP Access Control Repository, and Object Level SecurityDescribe the Periodic Access Review processPlan for and manage emergency accessDiscuss the reporting frameworkConfigure workflows, including multi-stage multi-path (MSMP) workflows and BRF+Describe how the different applications of the SAP GRC Solution integrate with each otherDiscuss key steps in the SAP Access Control implementation process In this course, students gain hands-on configuration and implementation experience of SAP Access Control 10.1, as well as important concepts they will need to know in order to prepare for implementation and ongoing access risk prevention. Introduction to SAP Access Control Discussing Business Challenges and Solutions Using SAP Access Control Architecture, Security, and Authorizations Describing the System Architecture Describing Security and Authorizations Shared Configuration Settings Configuring Shared GRC Settings Configuring Shared SAP Access Control Settings Authorization Risks and the Segregation of Duties (SoD) Management Process Identifying Authorization Risks Managing Risk by Segregating Duties SAP Access Control Repository Synchronizing Objects into the Repository Scheduling and Viewing Background Jobs Risk Analysis Maintaining Shared Master Data Configuring and Maintaining the Rule Set Configuring and Using Audit Trail Tracking Using the Risk Analysis Framework Remediating Risks Mitigating Risks Mitigating Multiple Risks at One Time Business Rule Framework Creating Rules in the Business Rule Framework (BRF) Defining Business Rules Multi-Stage, Multi-Path (MSMP) Workflow Describing Multi-Stage, Multi-Path (MSMP) Workflow Maintaining MSMP Workflow Building MSMP Workflow User Provisioning Configuring User Provisioning Settings Configuring Access Request Forms Requesting Access Preparing Roles and Owner Data for MSMP Workflow Creating Simplified Access Requests Reviewing Search Request Results SAP Fiori User Experience (UX) for GRC Describing SAP Fiori UX Role Design and Management Configuring Role Management Configuring Role Methodology Configuring Role Search Attributes Planning for Technical Role Definition Planning for Business Role Definition Consolidating Roles Through Role Mining Performing Role Mass Maintenance Operations Emergency Access Management Describing Emergency Access Management Planning for Emergency Access Monitoring Emergency Access Periodic Access Review Process Planning Periodic Review Monitoring Periodic Review Reports and Custom Fields Use the Reporting Framework SAP Access Control Implementation Using the SAP Access Control Implementation Process Designing the SAP Access Control Solution Planning Upgrade and Migration Configuring SAP Access Control Implementing the SAP Access Control solution Optimizing the SAP Access Control Suite Additional course details: Nexus Humans GRC300 SAP Access Control Implementation and Configuration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the GRC300 SAP Access Control Implementation and Configuration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for vSphere administrators, architects, system engineers, and systems integrators who are responsible for the deployment or management of Site Recovery Manager Overview By the end of the course, you should be able to meet the following objectives: Summarize the components of Site Recovery Manager architecture Deploy and configure the Site Recovery Manager appliance Describe the principal disaster recovery topologies that are used with Site Recovery Manager Configure inventory and resource mappings Describe the storage replication options that are used with Site Recovery Manager Configure Site Recovery Manager to leverage array-based replication Describe VMware vSphere Replication™ functionality Describe the vSphere Replication architecture Deploy and configure vSphere Replication for use with Site Recovery Manager Build Site Recovery Manager protection groups based on vSphere Replication Build, edit, execute, test, and remove a recovery plan Perform a planned migration Perform reprotect and failback using Site Recovery Manager and vSphere Replication This hands-on training course gives experienced VMware vSphere© administrators the knowledge to install, configure, and manage VMware Site Recovery Manager? 8.2. This course also shows you how to write and test disaster recovery plans that use Site Recovery Manager. Course Introduction Outline the necessary information to effectively undertake this course Identify resources for additional information Overview and Architecture Discuss Site Recovery Manager architecture Examine disaster recovery options with Site Recovery Manager Describe Site Recovery Manager integration with VMware vSphere© ClientTM Discuss Site Recovery Manager features Analyze Site Recovery Manager storage policies and integration options Discuss how Site Recovery Manager supports several disaster recovery topologies identify use cases for Site Recovery Manager across various scenarios Describe how VMware Site Recovery? for VMware Cloud? on AWS integrates with Site Recovery Manager. Deploy & Configure Site Recovery Manager Identify the requirements to deploy Site Recovery Manager Discuss the benefits of the Site Recovery Manager appliance Explore vSphere deployment models Deploy the Site Recovery Manager appliance Navigate the Site Recovery Manager configuration user interface Describe the process to register Site Recovery Manager with VMware vCenter Server© Configure site pairing Identify how to perform updates to the Site Recovery Manager appliance Configuring Inventory Mappings Outline the importance of inventory mappings Examine configuration options for inventory mappings Outline the importance of placeholders Using Array-based Replication Describe array-based replication Discuss the role of the Storage Replication Adapter (SRA) Explore the relationship between devices, consistency groups and datastore groups Configure array pairs vSphere Replication Explore vSphere Replication architecture Examine vSphere Replication functionality Formulate use cases for vSphere Replication Deploy a vSphere Replication appliance Configure vSphere Replication appliance settings Configure a vSphere Replication appliance connection Deploy a vSphere Replication server Register a vSphere Replication server Replicating Virtual Machines with vSphere Replication Configure vSphere Replication for virtual machines Explain the importance of datastore mappings Describe vSphere Replication recovery point objective scheduling Describe the vSphere Replication disk transfer protocol Building Protection Groups Define protection group functionality Examine the differences between array-based protection groups, protection groups based on vSphere Replication, and storage profile protection groups Create a protection group Discuss protection group settings Remove protection from a virtual machine Create a storage profile protection group Building Recovery Plans Discuss recovery plan concepts List recovery plan steps Discuss network planning Discuss customization options in recovery planning Outline how to implement a recovery plan Investigate recovery plan options Testing and Running a Recovery Plan Discuss use cases for Site Recovery Manager Describe planned migration Identify Site Recovery Manager workflows Discuss the importance of VMware vSphere© VMFS resignaturing Examine Site Recovery Manager integration with various vSphere technologies Outline how to conduct a recovery plan test Perform recovery plan test execution Identify the effects on the storage layer during recovery steps Explain a recovery plan execution in planned migration or disaster recovery mode Understand storage layer changes for plan execution types Identify the recovery steps for each execution type Describe how to reprotect a data center Examine failback steps Monitoring and Troubleshooting Discuss Site Recovery Manager alarms Explore Site Recovery Manager history reports Configuring advanced Site Recovery Manager settings Describe how to modify logging levels Explain how to collect log bundles Identify key log locations

Duration 3 Days 18 CPD hours This course is intended for This course benefits individuals responsible for configuring and monitoring devices running the Junos OS. Overview Describe the value of MPLS VPNs. Describe the differences between provider-provisioned VPNs and customer-provisioned VPNs. Describe the differences between Layer 2 VPNs and Layer 3 VPNs. List the provider-provisioned MPLS VPN features supported by the JUNOS software. Describe the roles of a CE device, PE router, and P router in a BGP Layer 3 VPN. Describe the format of the BGP routing information, including VPN-IPv4 addresses and route distinguishers. Describe the propagation of VPN routing information within an AS. List the BGP design constraints to enable Layer 3 VPNs within a provider network. Explain the operation of the Layer 3 VPN data plane within a provider network. Create a routing instance, assign interfaces to a routing instance, create routes in a routing instance, and import/export routes from a routing instance using route distinguishers/route targets. Describe the purpose of BGP extended communities, configure extended BGP extended communities, and use BGP extended communities. List the steps necessary for proper operation of a PE-CE dynamic routing protocol. List the troubleshooting and monitoring techniques for routing instances. Explain the difference between the bgp.l3vpn table and the inet.0 table of a routing instance. Monitor the operation of a CE-PE dynamic routing protocol. Explain the operation of a PE mulit-access interface in a Layer 3 VPN and list commands to modify that behavior. Describe ways to support communication between sites attached to a common PE router. Provision and troubleshoot hub-and-spoke Layer 3 VPNs, Describe the flow of control traffic and data traffic in a hub-and-spoke Layer 3 VPN. Describe QoS mechanisms available in L3VPNs. Configure L3VPN over GRE tunnels. Describe the RFC 4364 VPN options. Describe the carrier-of-carriers model. Configure the carrier-of-carriers and ''Option C'' configuration. Describe the flow of control and data traffic in a draft-rosen multicast VPN. Describe the configuration steps for establishing a draft-rosen multicast VPN. Monitor and verify the operation of draft-rosen multicast VPNs. Describe the flow of control traffic and data traffic in a next-generation multicast VPN. Describe the configuration steps for establishing a next-generation multicast VPN. Describe the configuration steps for establishing a next-generation multicast VPN. Monitor and verify the operation of next-generation multicast VPNs. This three-day course is designed to provide students with MPLS-based Layer 3 virtual private network (VPN) knowledge and configuration examples. Chapter 1: Course Introduction Course Introduction Chapter 2: MPLS VPNs MPLS VPNs Provider-Provisioned VPNs Chapter 3: Layer 3 VPNs Layer 3 VPN Terminology VPN-IPv4 Address Structure Operational Characteristics Chapter 4: Basic Layer 3 VPN Configuration Preliminary Steps PE Router Configuration Lab: Layer 3 VPN with Static and BGP Routing Chapter 5: Layer 3 VPN Scaling and Internet Access Scaling Layer 3 VPNs Public Internet Access Options Lab: LDP over RSVP Tunnels and Public Internet Access Chapter 6: Layer 3 VPNs ? Advanced Topics Exchanging Routes between Routing Instances Hub-and-Spoke Topologies Layer 3 VPN CoS Options Layer 3 VPN and GRE Tunneling Integration Layer 3 VPN and IPSec Integration Layer 3 VPN Egress Protection BGP prefix-independent convergence (PIC) edge for MPLS VPNs VRF Localization Provider Edge Link Protection Support for configuring more than 3 million L3VPN Labels Lab: GRE Tunneling Chapter 7: Interprovider Backbones for Layer 3 VPNs Hierarchical VPN Models Carrier-of-Carriers Model Option C Configuration Lab: Carrier of Carrier Layer 3 VPNs Chapter 8: Troubleshooting Layer 3 VPNs Working with Multiple Layers Troubleshooting Commands on a PE Device Multiaccess Interfaces in Layer 3 VPNs PE and CE-based Traceroutes Layer 3 VPN Monitoring Commands Lab: Troubleshooting Layer 3 VPNs Chapter 9: Draft Rosen Multicast VPNs Multicast Overview Draft Rosen MVPN Overvie Draft Rosen MVPN Operation Configuration Monitoring Chapter 10: Next Generation Multicast VPNs Multicast VPN Overview Next-Generation MVPN Operation Configuration Monitoring Internet Multicast Ingress Replication Internet Multicast Signaling and Data Plane Configuring MVPN Internet Multicast Monitoring MVPN Internet Multicast Lab: MVPN Internet Multicast

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback

Duration 5 Days 30 CPD hours This course is intended for Experienced VMware administrators, automation and orchestration specialists, system integrators, and private cloud and public cloud administrators Overview By the end of the course, you should be able to meet the following objectives: Describe the features and benefits of integrating vRealize Orchestrator and vRealize Automation Describe the role of vRealize Orchestrator workflows and content elements in automation Use the vRealize Orchestrator client to access and navigate the vRealize Orchestrator platform Use the vRealize Orchestrator client to import and run vRealize Orchestrator library workflows Design, develop, and run custom reusable vRealize Orchestrator workflows Integrate vRealize Automation with vRealize Orchestrator to deliver custom IT services Use the vRealize Automation event broker service to trigger specific vRealize Orchestrator workflows or ABX Actions Leverage the event broker to extend IaaS (Infrastructure-as-a-Service) machine lifecycle processes Use XaaS to extend vRealize Automation into other enterprise systems Use VMware APIs to run vRealize Orchestrator workflows Use the vSphere Client Code Capture feature During this five-day course, you focus on using VMware vRealize© Orchestrator? to extend the functionality of VMware vRealize© Automation?. You learn how to provide XaaS (Anything as a Service) and implement Machine Lifecycle Extensibility using the VMware vRealize© Automation? Event Broker. You also learn how to create vRealize Orchestrator workflows and vRealize Automation ABX actions. You learn about various features, including basic scripting implementation along with logic processing to implement a variety of functions to use in your environment. This course teaches implementing debugging, loops, conditions, and user interactions in vRealize Orchestrator. The course introduces the new vRealize Orchestrator HTML 5 interface, along with API calls and REST functions, to give you the groundwork to implement a variety of plugins and scripts. This course is designed to give you the tools to craft custom solutions in the product. Course Introduction Introductions and course logistics Course objectives Overview of vRealize Automation and vRealize Orchestrator Define the purpose of vRealize Automation Outline the purpose of vRealize Orchestrator Describe the main components of vRealize Automation Describe the main components of vRealize Orchestrator Creating Schema Elements Invoking JavaScript from a vRealize Orchestrator workflow Invoking a vRealize Orchestrator Workflow from a vRealize Orchestrator workflow Invoking an action from a vRealize Orchestrator workflow Using vRealize Orchestrator workflows both synchronously and asynchronously Working with Variables Defining inputs, outputs, and variables in vRealize Orchestrator workflows Binding variables in vRealize Orchestrator workflows Wrapping vRealize Orchestrator workflows Using APIs and the API Explorer Creating actions in vRealize Orchestrator Using vRealize Orchestrator input forms Handling user interactions in vRealize Orchestrator Handling Exceptions, Logging, and Debugging Handling exceptions in vRealize Orchestrator workflows Using logs in vRealize Orchestrator workflows Debugging vRealize Orchestrator workflows Branching and Looping Using branching in vRealize Orchestrator workflows Using loops in vRealize Orchestrator workflows Working with Assets Using configuration elements in vRealize Orchestrator Using resources in vRealize Orchestrator Using packages in vRealize Orchestrator Working with Plug-Ins Downloading and installing Plug-Ins Using the SSH plug-In in vRealize Orchestrator Using the REST plug-in in vRealize Orchestrator Using the vRealize Automation plug-in in vRealize Orchestrator Using the PowerShell plug-in in vRealize Orchestrator Working with Versioning and Git Using versioning in vRealize Orchestrator Using Git in vRealize Orchestrator Scheduling, Sleeping, and Waiting Using scheduling in vRealize Orchestrator Using sleeping in vRealize Orchestrator Using waiting in vRealize Orchestrator Introduction to vRealize Automation Extensibility Introduction to extensibility Using ABX actions Using Python Using Nodejs Using PowerShell Using vRealize Automation Lifecycle Extending vRealize Automation with Event Broker Overview of vRealize Automation Event Broker Creating vRealize Automation subscriptions Data exchange between vRealize Automation and vRealize Orchestrator Using ABX Actions Overview of Action Based Extensibility (ABX) Comparison of vRealize Orchestrator and ABX Creating ABX Actions scripts, REST, and flows Using Day-2 Actions in vRealize Automation Describe the visualization capabilities of NSX Network Detection and Response Working with Services, Custom Resources, and Resource Actions Using vRealize Orchestrator as a content source in vRealize Automation Creating custom resources in vRealize Automation Creating resource actions in vRealize Automation Using Day-2 Actions in vRealize Automation Using vSphere Client Code Capture Enabling vSphere Client code capture Using vSphere Client code capture to capture code in vRO, Javascript, PowerCLI or other languages. Using the captured code in vRealize Orchestrator workflows or actions.