Name: Practical Sales Skills 1 Day Workshop in Hinckley
Price: 595 GBP
Availability: InStock

Perth, UK

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Mangates

Customer Service Essentials 1 Day Training in Perth, UK

Boost Customer Satisfaction: Join us 1 Day Training in Perth, UK

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Hinckley

Customer Service Essentials 1 Day Training in Hinckley

Boost Customer Satisfaction: Join us 1 Day Training in Hinckley

Birmingham

Customer Service Essentials 1 Day Training in Birmingham

Boost Customer Satisfaction: Join us 1 Day Training in Birmingham

Cork

Customer Service Essentials 1 Day Training in Cork

Boost Customer Satisfaction: Join us 1 Day Training in Cork

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course  Overview:
This report writing training is aimed at people who are new to report writing or who need to improve their report writing skills. As you would expect from us, this is not a programme covering theory alone. You are expected to put into practice what they are learning as they go through the day.
This training will help you to develop the report writing skills of your participants and ensure you deliver a successful report writing training course.
Course Topics:
Section One – Introduction to Report Writing
This section covers the key principles of report writing and lays the foundation for the remainder of the day’s activities. Topics covered include:
 Why a report?
Why are some reports ineffective?
Basic Principles of Report Writing
Structure of Business Reports
Section Two – Plan and Prepare
This section looks at a number of techniques to help report writers prepare before                beginning the task of writing. Great emphasis is placed on planning and preparing. We consider this to be the key to effective report writing. Topics Include:
Purpose of the Report
Knowing your Readers
Generating Ideas
Sources of Information
The Extended Pyramid
Report Outline
Section Three – Write the Report
Participants work on an actual report or develop one from a brief provided by us.  This section builds on the principles already covered and we also cover topics such as:
Getting Started
Overcoming Writer's Block
Language
Section Four – Check and Edit
In this final section we consider the importance of checking and editing reports     before submitting. We suggest an approach that gives the best chance of ensuring that  participants present professional reports to their readers.
Participants get the opportunity to practice their checking techniques using the reports they produced earlier.
Course Feature:
By the end of this report writing training you will be able to:
Prepare and plan reports that meet their intended purpose
Produce reports that conform to an established and acceptable structure
Proofread and edit their reports effectively before submitting them to their intended readers
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Report Writing Skills.

Financial Reporting

Writing Skills

Report Writing 1 Day Training in Birmingham

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Practical Sales Skills 1 Day Workshop in Perth, UK

Practical Sales Skills 1 Day Workshop in Cork

Practical Sales Skills 1 Day Workshop in Birmingham

Wakefield

Practical Sales Skills 1 Day Workshop in Wakefield

Practical Sales Skills 1 Day Workshop in Hinckley

Clay Cross

We have an extensive range of PLC training courses available covering all PLC manufacturers and levels of expertise from the complete novice to the advanced. ALL of our training courses can be tailoured to your own requirements. ALL our courses will be based on the relevant software and hardware. We aim to make ALL our courses as practical as possible, leading to ‘real world’ skills and not just theoretical skills. No prior knowledge is required for this course as it starts from scratch and assumes no previous experience, you will reach the skilled level where you can look at becoming a programmer, get into engineering maintenance in an industrial environment, fault find or make amendments to programs, this is the course for you. The ‘Typical’ 10 day level 3 course usually covers 2 or 3 of the major manufacturers, Siemens S7, Allen Bradley and Mitsubishi (This can be amended to other manufacturers if you have a particular requirement). The course aims to be 90% practical, as we believe the easiest way to learn is to do it! Every student works on their own dedicated training rig and computer, enabling you to get the most from the course. A full set of course notes and a USB drive full of other manuals is provided at the end of the course. We can also cover a wide range of manufacturers including : Siemens Step 5 PLC Training (Using Step 5, Quadriga or Others) Allen Bradley PLC 3; 5 Training (AB6200 Software) RSLogix 5 PLC Training SLC PLC Training (RSLogix 500) ControlLogix PLC Training (RS Logix5000) MicroLogix PLC Training (RSLogix 500) S7-200 PLC Training (Step 7 Micro) S7-300 PLC Training (Step 7 or TIA Portal) S7-400 PLC Training (Step 7 or TIA Portal) Kuhnke PLC Training (Kubes) Omron PLC Training (Syswin) Modicon PLC Training (ProWorx and Others) Mitsubishi PLC Training (Medoc, GX Developer, GPP &amp;amp; Others) Toshiba PLC Training GE Fanuc PLC Training GEM 80 PLC Training Telemecanique PLC Training Most other PLC manufacturer training undertaken. We also cover a wide range of SCADA Systems to enable engineers to modify and add to existing screens, fault find through systems, set up communications etc.

Technique Learning Solutions

PLC 10

General Admission

We have an extensive range of PLC training courses available covering all PLC manufacturers and levels of expertise from the complete novice to the advanced. ALL of our training courses can be tailoured to your own requirements. ALL our courses will be based on the relevant software and hardware. We aim to make ALL our courses as practical as possible, leading to ‘real world’ skills and not just theoretical skills. No prior knowledge is required for this course as it starts from scratch and assumes no previous experience, you will reach the skilled level where you can look at becoming a programmer, get into engineering maintenance in an industrial environment, fault find or make amendments to programs, this is the course for you. The ‘Typical’ 5 day course usually covers 2 or 3 of the major manufacturers, Siemens S7, Allen Bradley and Mitsubishi (This can be amended to other manufacturers if you have a particular requirement). The course aims to be 90% practical, as we believe the easiest way to learn is to do it! Every student works on their own dedicated training rig and computer, enabling you to get the most from the course. A full set of course notes and a USB drive full of other manuals is provided at the end of the course. We can also cover a wide range of manufacturers including : Siemens Step 5 PLC Training (Using Step 5, Quadriga or Others) Allen Bradley PLC 3 &amp;amp; 5 Training (AB6200 Software) RSLogix 5 PLC Training SLC PLC Training (RSLogix 500) ControlLogix PLC Training (RS Logix5000) MicroLogix PLC Training (RSLogix 500) S7-200 PLC Training (Step 7 Micro) S7-300 PLC Training (Step 7 or TIA Portal) S7-400 PLC Training (Step 7 or TIA Portal) Kuhnke PLC Training (Kubes) Omron PLC Training (Syswin) Modicon PLC Training (ProWorx and Others) Mitsubishi PLC Training (Medoc, GX Developer, GPP &amp;amp; Others) Toshiba PLC Training GE Fanuc PLC Training GEM 80 PLC Training Telemecanique PLC Training Most other PLC manufacturer training undertaken. We also cover a wide range of SCADA Systems to enable engineers to modify and add to existing screens, fault find through systems, set up communications etc.

PLC 5 Day

This driver CPC course Rules of The Road &amp; Fuel-Efficient Driving is suitable for LGV &amp; PCV and will cover:Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, Benefits of Fuel-Efficient Driving, Fuels and Fluids, Use of Vehicles,&nbsp;Other Factors,&nbsp;Driving Safely and Fuel Efficiently.All courses start at 07:45 hrs and finish at 15:45 hrsAll courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.Approval: This course is registered with JAUPT as approved for Driver CPC qualification.Course Approval Number: CRS18242/475.On completion of the course all attendees will receive certificate of attendance.Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

This is an International Driver CPC - 7hours course - Vulnerable Road Users and it is suitable for LGV & PCV and will cover:
Where Do We Encounter VRU’s? Who Are the VRU’s? Sharing Road Space, Route Planning, New Traffic Systems, Professional Drivers Role, Hazard Perception, Defensive Driving, Blindspots, Vehicle Safety Systems, Cyclists, Pedestrians, Motorcyclists, Horse Riders
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: ICRS5814/475.
On completion of the course, all attendees will receive a certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

Road Safety

Driver CPC

Vulnerable Road Users - International CPC - Online

This official BRCGS two-day course will enable you to undertake internal audits and prepare companies for third party audits. It is delivered through a series of workshop-led discussions, presentations and an interactive case study. During the live case study, you will be given feedback and support to enable you to carry out an audit at your own workplace.You will be assessed throughout the course (50%) and you will also need to undertake a workplace audit and submit an audit report for assessment (50%). You will need to gain a 75% pass for this assessment.This course is part of the <a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Professional recognition programme</a>.&nbsp;At the end of the course, you will:<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Understand the roles and responsibilities of auditors</li><li fr-original-style="" style="box-sizing: border-box;">Be able to plan and conduct an internal audit</li><li fr-original-style="" style="box-sizing: border-box;">Know how to write concise, accurate and factual audit reports</li><li fr-original-style="" style="box-sizing: border-box;">Be able to undertake audit follow-up activities</li></ul>

Course Summary

This official BRCGS Internal Auditor course is to enable participants to undertake internal audits and prepare companies for third party audits. 

It’s delivered via a series of workshop-led discussions, presentations and an interactive case study. 

During the live case study, you will be given feedback and support to enable you to carry out an audit at your own workplace.

This course is part of the BRCGS Professional recognition programme.

Key learning objectives

Understand the roles and responsibilities of auditors
Be able to plan and conduct an internal audit
Know how to write concise, accurate and factual audit reports
Be able to undertake audit follow-up activities

Who should attend

Operational, Quality and Technical staff responsible for managing an internal auditing schedule
BRCGS Professionals

Pre-requisites

There no particular pre-requisites stipulated by the BRCGS for this course :)

Programme Outline

Introduction to Auditing and Terminology
Audit Planning
Auditor attributes and interpersonal skills
Conducting the Audit
Audit Report and Follow up
Undertake case study
Work-based Internal Auditor Course Assessment

Instructor credentials

This training course is delivered by experienced BRCGS ‘approved training partners’ (ATPs) and ‘approved virtual trainers’ (AVTs). This is our lovely team of trainers.

ASK SONIA LTD

Food Safety

Internal Auditing

Auditor

HACCP

Official BRCGS Product Safety Management course: Internal Auditor
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Internal Auditor (2 Days)

This industrial electrical maintenance course is designed to enable candidates who have a small amount of electrical knowledge to gain recognised qualifications and skills to enable them to enter an industrial environment and work as a industrial electrician. The industrial electrical maintenance course will include a large amount of practical, enabling the candidate to install, fault find, design and wiring up control panels, using a variety of different methods. Industrial electrical maintenance course Aims The aim of the industrial electrical maintenance course is to provide solid foundations upon which the participant will be able to build and develop. Emphasis is given to providing the necessary skills, which will allow the participant to carry out routine electrical tasks. It is also made clear that a participant needs to identify and know their own limitations, allowing tasks to be carried out in a safe manner, not giving rise to danger.

TIEM 10

This industrial electrical maintenance course is designed to enable candidates who have a small amount of electrical knowledge to gain recognised qualifications and skills to enable them to enter an industrial environment and work as a industrial electrician. The industrial electrical maintenance course will include a large amount of practical, enabling the candidate to install, fault find, design and wiring up control panels, using a variety of different methods.

TIEM 13

TIEM 15

TIEM 20

Scotland

This is a full 4 day course covering the requirements of commercial fire alarm systems to BS 5839 Part 1 2017 Code of Practice for Design, Installation, Commissioning and Maintenance of Systems in Non-Domestic Premises. This is one of the few externally examined Level 3 courses available and is supported by the Fire Industry Association (FIA) and Independent Fire Engineering &amp; Distributors Association (IFEDA). All successful delegates will receive a EAL Level 3 Award in the Requirements of Fire Detection and Fire Alarm Systems for Buildings BS 5839-1:2017

Fire Alarm Systems

Swansea

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


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Practical Sales Skills 1 Day Workshop in Cork

By Mangates

Practical Sales Skills 1 Day Workshop in Birmingham

By Mangates

Practical Sales Skills 1 Day Workshop in Wakefield

By Mangates

Practical Sales Skills 1 Day Workshop in Hinckley

By Mangates

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