10235 Courses

Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.   Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.   Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.   Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00

Give a compliment to your career and take it to the next level. This Site Management Safety Training Scheme will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Site Management Safety Training Scheme will help you keep ahead of the pack. The Site Management Safety Training Scheme incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and practical knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of this course, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Site Management Safety Training Scheme course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Site Management Safety Training Scheme? Course 1: Construction Site Management Level 4 Course 2: Property Law and Legislation Course 3: HAVS (Hand-Arm Vibration Syndrome) Training Course Course 4: LOLER Training Course 5: COSHH Training and Safety - Level 2 Course 6: RIDDOR Training Course 7: Manual Handling Level 2 Course 8: Fall Prevention During Working at Height Course 9: Fire Safety Awareness Level 2 Course 10: Emergency First Aid and Incident Management at Work So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Site Management Safety Training Scheme: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support is available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Site Management Safety Training Scheme Course 1: Site Management Safety Training Scheme Module 01: Health and Safety at Work Module 02: Site Set-Up Module 03: Construction Design and Management (CDM) Regulations Module 04: Risk Identification, Assessment and Management Module 05: Behavioural Safety Module 06: Management of Occupational Health Module 07: Electricity Module 08: Working at Height Module 09: Scaffolding Module 10: Excavations and Confined Space Module 11: Demolition Course 2: Construction Site Management Level 4 Introduction to Construction Management Project Life Cycle and Success Preliminary Site Investigation & Site Organisation Construction Site Layout Planning and Temporary Facilities Management Site Management Planning & Management of Equipment Construction Materials Management Stock Control Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management Course 3: Property Law and Legislation Module 01: Introduction to Property Law Module 02: Land Law Principles- Rights and Interests Module 03: Registered and Unregistered Land Module 04: Ownership and Possession of the Property Module 05: Co-Ownership in Property Module 06: Leases and Bailment Module 07: Property Law: License Module 08: The Mortgage Law Module 09: Insurance for Property Maintenance Module 10: Proprietary Estoppel (Property Rights) Module 11: Security Interests in Property Course 4: HAVS (Hand-Arm Vibration Syndrome) Training Course Module 1: Introduction to Hand-arm Vibration and HAVS Module 2: Popular Syndromes Module 3: HAVS Training and Assessment Module 4: Controlling Risks Module 5: Laws and Regulations Course 5: LOLER Training Module 01: Introduction to LOLER Module 02: Part 01 - Selecting Lifting Equipment and Accessories Module 03: Part 02 - Selecting Lifting Equipment and Accessories Module 04: Planning the Lifting Operation Module 05: Factors Affecting Safe Lifting Operation Module 06: Roles and Responsibilities Module 07: Risk Assessment Module 08: Examination and Inspection Module 09: Reports and Defects Course 6: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 7: RIDDOR Training Module 1: Health and Safety at Work and the Laws Module 2: Managing for Health and Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR Course 8: Manual Handling Level 2 Introduction, Legislation and Guidance Manual Handling Hazards and Injuries Manual Handling Risk Assessments Controlling and Reducing the Risks Safe Lifting Techniques Course 9: Fall Prevention During Working at Height Module 01: Introduction, Regulations and Duties Module 02: Risk Assessment and Prevention Module 03: Work at Height Equipment Course 10: Fire Safety Awareness Level 2 Module 1: Introduction to Fire Safety Module 2: Fire Safety Law Module 3: Measures of Fire Safety Module 4: Evacuation Procedures Course 11: Emergency First Aid and Incident Management at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Site Management Safety Training Scheme bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Site Management Safety Training Scheme is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Site Management Safety Training Scheme) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Starting the journey on the 'Functional Skills IT/ICT Level 2' course unlocks a world of digital prowess, essential in today's tech-driven era. Learners will explore the essentials of system hardware, understand the nuances of operating systems, and gain crucial insights into data storage and sharing. Moreover, the curriculum extends to practical skills in setting up and configuring both PCs and mobile devices, ensuring a well-rounded understanding of modern technology. As the course progresses, students will delve into the complexities of network and internet connectivity, IT security, and efficient computer maintenance. The final stages of the course focus on specialised areas like troubleshooting, database understanding, and software development, equipping learners with the knowledge to excel in the evolving tech landscape. Learning Outcomes: Acquire comprehensive knowledge of computer usage, system hardware, and peripherals. Master skills in configuring and managing PCs and mobile devices. Develop proficiency in data storage, file management, and application software usage. Gain expertise in network connectivity, IT security, and computer maintenance. Understand database systems and acquire skills in software development and implementation. Why buy this Functional Skills IT course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Functional Skills IT/ ICT Level 2 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Functional Skills IT course for? Individuals seeking foundational and advanced Functional IT skills. Aspiring IT professionals aiming to broaden their technical knowledge. Students pursuing a career in the information technology sector. Employees looking to enhance their IT competencies in the workplace. Entrepreneurs need technical skills for business management. Prerequisites This Functional Skills IT/ ICT Level 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Functional Skills IT/ ICT Level 2 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path IT Support Specialist: £20,000 - £30,000 per annum Network Administrator: £25,000 - £35,000 per annum Database Manager: £30,000 - £45,000 per annum Software Developer: £25,000 - £50,000 per annum Systems Analyst: £35,000 - £55,000 per annum Cybersecurity Analyst: £30,000 - £60,000 per annum Course Curriculum Section 01: How People Use Computers The Case for Computer Literacy 00:03:00 Features Common to Every Computing Device 00:02:00 Common General-Purpose Computing Devices 00:02:00 Networks of Computing Devices 00:04:00 Remotely-Accessed Computer Systems 00:04:00 Specialized Computer Systems 00:02:00 Specialty I/O Devices 00:01:00 Section 02: System Hardware CPUs 00:03:00 Passive and Active Cooling 00:03:00 RAM and Active Memory 00:05:00 Motherboards 00:03:00 Power Supplies 00:03:00 AMA - Ask Me Anything about System Hardware 00:07:00 Section 03: Device Ports and Peripherals Ports and Connectors 00:03:00 General Use I/O Devices 00:03:00 AMA - Ask Me Anything about I/O, Ports and Peripherals 00:07:00 Section 04: Data Storage and Sharing Basics of Binary 00:04:00 Storage Technologies 00:04:00 Mass Storage Variation 00:03:00 AMA - Ask Me Anything about Data Storage and Sharing 00:07:00 Section 05: Understanding Operating Systems Operating System Functions 00:04:00 Operating System Interfaces 00:05:00 AMA - Ask Me Anything about Understanding OS's 00:05:00 Section 06: Setting Up and Configuring a PC Preparing the Work Area 00:02:00 Setting up a Desktop PC 00:01:00 Completing PC Setup 00:04:00 AMA - Ask Me Anything about Setting up and Configuring a PC 00:09:00 Section 07: Setting Up and Configuring a Mobile Device Personalizing a Tablet 00:08:00 AMA - Ask Me Anything about Mobile Devices Part 1 00:07:00 AMA - Ask Me Anything about Mobile Devices Part 2 00:07:00 Section 08: Managing Files File Management Tools 00:02:00 File Manipulation 00:06:00 Backups 00:03:00 AMA - Ask Me Anything about Managing Files 00:08:00 Section 09: Using and Managing Application Software Walking Survey of Applications 00:03:00 Managing Applications 00:03:00 Applications and Extensions 00:04:00 AMA - Ask Me Anything about Working with Applications 00:07:00 Section 10: Configuring Network and Internet Connectivity Wi-Fi Setup 00:06:00 Going High Speed 00:03:00 Setting Up and Sharing Printers 00:05:00 AMA - Ask Me Anything about Networks and Internet Connectivity Part 1 00:07:00 AMA - Ask Me Anything about Networks and Internet Connectivity Part 2 00:05:00 Section 11: IT Security Threat Mitigation Physical Security 00:05:00 Password Management 00:03:00 Clickworthy 00:03:00 Perils of Public Internet 00:02:00 AMA - Ask Me Anything about IT Threat Mitigation Part 1 00:07:00 AMA - Ask Me Anything about IT Threat Mitigation Part 2 00:08:00 Section 12: Computer Maintenance and Management Power Management 00:02:00 Cleaning and Maintaining Computers 00:02:00 Trash it or Stash it? 00:02:00 AMA - Ask Me Anything about Computer Maintenance and Management 00:11:00 Section 13: IT Troubleshooting Troubleshooting 101 00:03:00 AMA - Ask Me Anything about Troubleshooting Computers Part 1 00:10:00 AMA - Ask Me Anything about Troubleshooting Computers Part 2 00:11:00 Section 14: Understanding Databases Introduction to Databases 00:06:00 Database Details 00:06:00 AMA - Ask Me Anything about Databases 00:06:00 Section 15: Developing and Implementing Software Introduction to Programming 00:04:00 Programming with a PBJ Sandwich 00:08:00 AMA - Ask Me Anything about Databases 00:06:00

Give a compliment to your career and take it to the next level. This Site Management Safety Training Scheme (SMSTS) Refresher Course bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Site Management Safety Training Scheme (SMSTS) Refresher Course bundle will help you stay ahead of the pack. Throughout the Site Management Safety Training Scheme (SMSTS) Refresher Course programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Site Management Safety Training Scheme (SMSTS) Refresher Course course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Site Management Safety Training Scheme (SMSTS) Refresher Course Bundle Consists of the following Premium courses: Course 01: Site Management Safety Training Scheme Course 02: Construction Site Management Level 4 Course 03: Health and Safety in a Construction Environment - Route to CSCS Green Card Course 04: CDM Awareness Training Course Course 05: Asbestos Awareness Level 2 Course 06: Building Quantity Surveying Training Level 3 Course 07: LOLER Training Course 08: Manual Handling Level 2 Course 09: COSHH Training and Safety - Level 2 Course 10: Working at Height Awareness Diploma Course 11: First Aid at Work Enrol now in Site Management Safety Training Scheme (SMSTS) Refresher Course to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Site Management Safety Training Scheme (SMSTS) Refresher Course expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Site Management Safety Training Scheme: Module 01: Health and Safety at Work Module 02: Site Set-Up Module 03: Construction Design and Management (CDM) Regulations Module 04: Risk Identification, Assessment and Management Module 05: Behavioural Safety Module 06: Management of Occupational Health Module 07: Electricity Module 08: Working at Height Module 09: Scaffolding Module 10: Excavations and Confined Space Module 11: Demolition CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Site Management Safety Training Scheme (SMSTS) Refresher Course bundle. Requirements This Site Management Safety Training Scheme (SMSTS) Refresher Course course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Site Management Safety Training Scheme absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Events Management Certification Level 2 course introduction Regardless of whether you need to design a corporate excursion or you work in the cordiality and the travel industry, having a comprehension of how to arrange and oversee occasions is indispensable. Occasions the board incorporates occasions, everything being equal, from something as little as a lunch meeting to as extensive as a gathering or celebration. Consequently, having the information important to run an occasion can make you a more significant resource for either a current or imminent business. This course is additionally incredible for business visionaries who might want to become famous, sorting out an assortment of occasion types, for example, shows or weddings. This 23 module course will manage your colleagues through all they require to know, to put together and run an occasion. What's Covered in the Course? Through this course, team members will learn all about: The fields in which having knowledge of event management is absolutely necessary How to use strategies, to effortlessly co-ordinate your events, while also maintaining a focus on budget Different types of events, from small events to massive events and how to plan and organize them accordingly The venues that are ideal for different event types and what you need to look out for, when shopping for one Why developing a thorough and well thought out budget is such an important step Providing your employees with the ideal methods for promoting your event, in order to receive the highest possible turnout, including the use of social media and other resources How to organize a safe event and cope with potential emergencies Methods of attaining all necessary equipment, such as seating, tents, toilets and electricity An introduction to wedding planning and how to pursue this exciting career option The legalities of planning events, including what insurance is necessary and your liability, in case of injury or death What are the Benefits of the Course? While studying for this course, your employees can expect to enjoy the following benefits: Gaining the necessary knowledge, in order to plan such events Knowing how to plan events of all sizes for your company The ability to study at the time and from the place that best suits them Upon completion of the course, your team member will be provided with an industry-recognized and accredited certification - this can enhance your company's reputation Study materials are available on all major devices - all that's required is an internet connection.   Course Modules: Module 1: Introduction to Event Planning Module 5 : Staging and Design Module 7 : Health and Safety for Events Module 8 : Event management logistics & troubleshooting Module 9 : Wedding Planning Introduction Module 10 : Types of Wedding Module 11 : The Wedding Planning Process Module 12 : Choosing a Wedding Venue Module 13 : Wedding ceremonies & Wedding Legalities Module 14 : Planning a Wedding Theme Module 15: Clothing , Beauty & Attire for Weddings Module 16: Wedding Catering Module 17: Wedding Entertainment Module 18: Printed Materials and the Gift List Module 19 : Wedding Transport Module 20 : Photography/Videography Module 21 : Weddings Abroad Module 22 : Starting Your Own Events Planning Business Module 23: Marketing, Insurance & Tax A short video that might be interest to you:

Accountancy refers to the profession or studies of an accountant who keeps a record of financial work and taxes. Without proper accounting, business is meaningless. The Level 2 Diploma in Accountancy course provides extensive lessons about accounting to make you prepare for the business world. Upon completion, you will be efficient enough to manage the accounting department. Therefore, the course is suitable for managers and people who want to obtain a career in accounting. Along with this Level 2 Diploma in Accounting: Accountancy (Accountant Training), you will get 10 additional Career development courses, an original hardcopy certificate, a transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included in this Level 2 Diploma in Accounting? Course 01: Accountancy Course 02: Accounting and Tax Course 03: Microsoft Excel Level 3 Course 04: Team Management Course 05: Diploma in Quickbooks Bookkeeping Course 06: Level 3 Xero Training Course 07: Effective Communication Skills Diploma Course 08: Decision Making Course 09: Applied Business Analysis Diploma Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 11: Financial Investigator Accounting: Accountancy (Accountant Training) Course Curriculum of Accounting: Accountancy (Accountant Training) Course 1: Accountancy Introduction to Accountancy The Role of an Accountant Accounting Concepts and Standards Double-Entry Bookkeeping Balance Sheet Income statement Financial statements Cash Flow Statements Understanding Profit and Loss Statement Financial Budgeting and Planning Auditing How will I get my Certificate? After successfully completing the Accounting: Accountancy (Accountant Training) course, you can order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Accounting: Accountancy (Accountant Training) Anyone from any background can enrol in this Accounting: Accountancy (Accountant Training) bundle. Requirements Our Accounting: Accountancy (Accountant Training) course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path The Accounting: Accountancy (Accountant Training) course will be very beneficial and helpful, especially to the following professionals: Payroll Administrator Accounting Clerk Bookkeeper Bookkeeping Assistant Account Assistant Office Administrator Office Manager Accounts Payable Clerk. Accounts Receivable Clerk. Payroll Clerk Staff Accountant. Certificates Certificate of completion Digital certificate - Included

Rational emotive behaviour therapy (REBT), or rational therapy and rational emotive therapy, was coined by Albert Ellis in 1955. The theory brought a radical change in behaviour therapy at that, and still, it is a popular therapy for changing human perceptions. The Rational emotive behaviour helps you to overcome and remove your negative thinking patterns for solving psychological problems and mental distress. If you want to be a counsellor or therapist, worry no more. Enrol the Rational Emotive Behaviour Therapy (REBT) Level 2 course and master the techniques of REBT and how it works. Throughout the course, you will learn to use the REBT approach to therapy and counselling and learn to structure REBT sessions with your clients. You will learn to make your client happier and confident in using the REBT methods. The course teaches you how to treat depression, anxiety, substance abuse, stress-related disorders using REBT. After studying the course, you will be able to apply the REBT techniques to treat mental stress and disorders and help others to enjoy their life. Who is the course for? Anyone who is interested in Psychology or Counselling-related information Anyone who would like to use REBT in their work Anyone who wants to learn about REBT as a psychotherapeutic tool Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction About the Instructor FREE 00:02:00 About the Course 00:04:00 REBT: Its Theoretical Principles & Philosophy Albert Ellis & REBT 00:04:00 Philosophy & Theory of REBT 00:08:00 Theoretical principles of CBT (post-REBT) 00:10:00 The original ABC model 00:06:00 The expanded ABCED model 00:09:00 Thinking patterns & Beliefs Adaptive (healthy) and maladaptive (unhealthy) emotions 00:08:00 What is 'rational' belief (examples)? 00:06:00 What is 'irrational' belief (examples)? 00:11:00 The 3 basic 'musts' 00:04:00 Demandingness 00:08:00 Awfulizing 00:06:00 Low (& High) Frustration Tolerance 00:08:00 Using REBT for various psychological problems REBT for depression 00:10:00 REBT for anxiety 00:13:00 REBT for Substance Abuse 00:11:00 REBT for Stress-Related Conditions 00:10:00 REBT in Individual Therapy / Counselling 00:06:00 REBT in couple therapy / counselling 00:08:00 How to work as REBT therapist Establishing therapeutic relationship 00:08:00 Qualities of good REBT therapist 00:05:00 Identifying treatment goals 00:06:00 Problems with Achieving Goals 00:07:00 How to Think like REBT Specialist 00:07:00 How to Structure Sessions with Your Client 00:07:00 When and How to Conclude Therapy? 00:09:00 Thank You and Good Bye! 00:03:00 Mock Exam Mock Exam - Rational Emotive Behaviour Therapy (REBT) Level 2 00:20:00 Final Exam Final Exam - Rational Emotive Behaviour Therapy (REBT) Level 2 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

School is the place where young, brilliant minds develop and flourish! Take your career into the next level and work in a field with means to develop the future of the society by joining our comprehensive Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course. This Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools is a professional course that has been developed in accordance with awarding body standards to help you advance your career prospects. It is an introductory level 3 award that will teach you about teaching and learning concepts specifically relevant to children and young people in primary, secondary, or special schools. This level 3 award in supporting teaching and learning in schools focuses on giving you the skills and knowledge you need to look after children and youth, keep them safe, and communicate effectively. Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools Why is this Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools Course is Perfect for You? Choose Your Career: Join today and make a life-changing decision, get all the essential knowledge to transform your career. Advance Your Career: With our Regulated qualification, you can move up to the next level in your organisation with expertise. Upgrade Your Skills: Add value to your current educational profile and gain the skill sets to compete in your job role. Enhance Your Credibility: The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course is Ofqual, UK Govt. Regulated and Awarded by Focus which adds value to your educational profile. 5 Additional Courses: With a single payment, you will get access to Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools along with 5 CPD courses 100% Money-Back Guarantee: We are confident about our course quality and want to provide the best service to our invaluable learners. That's why we provide 14 days Unconditional Full Money-Back Guarantee with this course to ensure a hassle-free purchase. So don't be late and pursue your dream career with Apex Learning. What other courses are included with this Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools Course?: With this Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools Course, learners will get the 5 Premium CPD courses completely FREE. Course 01: Train the Trainer Course 02: Performance Management Course 03: Workplace Professionalism and boundaries - Level 2 Course 04: Preventing Workplace Violence and Harassment Level 3 Course 05: Personal Leadership and Influencing Skills Enrol in this Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools Course to become certified at a nationally acceptable level. Benefits you will gain from this Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools: Buy 1 Get 5 Career Development Courses absolutely FREE Premium quality, intensive e-learning course materials Find a well-defined website for learning 24/7 teacher assistance Step-by-step guidelines Budget-friendly price Earned recognition from the UK's top awarding bodies Study in a user-friendly, advanced student portal Convenient and Flexible time limit Qualification Level 3 Award in Supporting Teaching and Learning in Schools by Focus Awards Limited ****Qualification Curriculum**** Learners must achieve all 4 mandatory units to achieve a total credit of 12. Communication and professional relationships with children, young people and adults. Schools as Organisations. Understand Child and Young Person Development. Understand how to safeguard the wellbeing of children and young people. Qualification Purpose This comprehensive Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course is designed to help students master the knowledge and skills they'll need to function effectively in supporting teaching and learning in schools. Total Qualifications Time Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is hours. Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate provider of education or training. Guided Learning Hours for this qualification is 80. Method of Assessment The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools (RQF) is internally assessed and externally assured by Focus Awards. Each learner is required to create a portfolio of evidence that demonstrates the achievement of all the learning outcomes and the assessment criteria associated with each unit. The main pieces of evidence for the portfolio could include: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Evidence may be drawn from actual or simulated situations where appropriate and where permitted by the relevant Sector Skills Council or Sector Skills Body. Progression Learners wishing to progress from this qualification can undertake the following qualifications: Level 3 Certificate in Supporting Teaching and Learning in Schools Level 3 Certificate in Cover Supervision of Pupils in Schools Level 3 Diploma in Specialist Support for Teaching and Learning in Schools Intermediate/Advanced Level Apprenticeship in Supporting Teaching and Learning in Schools Who is this course for? The Focus Awards course is for individuals wanting to serve as a qualified professional in the educational sector. Individuals who wish to achieve a sought-after teaching and learning certificate will benefit from its excellent training. Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old. Focus Awards does not set any other entry requirements, but training providers or colleges may have their own guidelines. Career path After receiving the Focus Awards certification, you would be eligible to function as a competent professional as: Senior Teaching Assistant Senior Learning Support Assistant Senior Special Educational Needs Assistant

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This SENCO is designed for those interested in or who are currently in a SENCO role in the early years setting. This SENCO qualification provides learners with a thorough understanding of the roles and responsibilities of the Special Educational Needs Coordinator in early years setting. Learn about the strategies and techniques for assisting children and their families and gain in-depth knowledge of SEN codes of practice. The purpose of this course is to help learners progress to further and higher education and develop new practical skills in health and social care. Learning Outcomes After completing this course, the learner will be able to: Understand the roles and responsibilities of the Special Educational Needs Coordinator in the early years setting. Understand the strategies and techniques for supporting children and their families. Increase knowledge of SEN codes of practice. Why Choose Special Educational Needs Coordination Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this SENCO : SENCO Bundle Course*** Course 01: SENCO : SENCO Course 02: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course 03: Care and support for Vulnerable Children Course 04: Level 2 Award in Babysitting Course 05: Advanced Diploma in Child Care Course 06: Child Protection and Risk Assessment Course 07: Level 2 Certificate in Behaviour that Challenges in Children Course 08: Level 3 Certificate in Understanding Autism Course 09: Level 4 Child Care and Development Course ***Other Benefits of this Bundle Course*** Free 9 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Roles and Responsibilities of the Special Educational Needs Coordinator in the Early Years Understand the principles, statutory guidance and legislation underpinning practice for children with Special Educational Needs and Disability (SEND) in an early years setting Understand the role of the Early Years Special Educational Needs Coordinator (SENCo) Understand partnership working for the Early Years SENCo Understand early identification and action for children with SEND Module 2: Strategies and Techniques for Supporting Children and Families Understand the graduated approach in an early years setting Understand English as an additional language (EAL) Understand Education, Health and Care (EHC) plans ------------------------- ***Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course Curriculum Module 1: Understand How to Provide a Safe and Healthy Environment for Babies and Young Children Module 2: Understand Common Childhood Illnesses Module 3: Understand Health Emergencies and Specific Health Conditions in an Early Years Setting ------------------------- ***Care and support for Vulnerable Children Course Curriculum Module 01: Introduction Module 02: The Rights of Children Module 03: Understanding the Distinction Between Vulnerability and Risk Module 04: Child in Crisis Module 05: Controlling The Issues Module 06: Available Services Module 07: History and Future Developments ------------------------- ***Level 2 Award in Babysitting Course Curriculum Module 01: Accident Prevention and Fire Safety When Babysitting Module 02: Caring for Young Children in a Babysitting Environment Module 03: Craft Activities with Young Children Module 04: Respecting and Valuing Children ------------------------- ***Advanced Diploma in Child Care Course Curriculum Module 01: An Overview of Early Childhood Education Module 02: Empowering Children to Learn in the Early Years Module 03: The Process of Caring for Child's Development Module 04: Developing Socially and Emotionally Module 05: Aspects That Influence the Development Process Module 06: Stages of Language Development Module 07: The Process of Moral Development Module 08: Personality Development of Children Module 09: Problems During Infancy and Childhood Period Module 10: Adolescence's Problems Explained Module 11: Safeguarding Children ------------------------- ***Child Protection and Risk Assessment Course Curriculum Module 01: Introduction to Child Protection Module 02: Laws & Guidance Module 03: Understanding Child Abuse Module 04: Understanding Risk & Risk Assessment Module 05: Responding to Disclosure Module 06: What Should You Do Next to Referral Module 07: Record Keeping ------------------------- ***Level 2 Certificate in Behaviour that Challenges in Children Course Curriculum Module 1: Understand Behaviour That Challenges Module 2: Understand How to Support Positive Behaviour Module 3: Understand the Importance of Effective Communication and the Management of Behaviour That Challenges Module 4: Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour That Challenges ------------------------- ***Level 3 Certificate in Understanding Autism Course Curriculum Module 1: Autism in Context Module 2: Positive Behavioural Support for Individuals with Autism Module 3: Understand Support and Management of Transitions for Individuals with Autism Module 4: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 5: Communication and Social Interaction with Individuals with Autism Module 6: Safeguarding and Resilience in Autism ------------------------- ***Level 4 Child Care and Development Course Course Curriculum Module 01: Few Basic Things to Keep in Mind Module 02: Caring for newborn Babies Module 03: Feeding Module 04: Nutrition and Health Module 05: Health Concerns Module 06: First Aid and Emergency Module 07: Raising Mentally Healthy Children Module 08: Sex Education Module 09: Common Developmental and Behavioral Challenges ------------------------- Assessment Method After completing each module of the SENCO, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this SENCO, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This SENCO is ideal for those already working in a SENCO role as part of their Early Years Practitioner role or interested in doing so. This course is also suitable for childminders. Requirements There are no specific requirements for this SENCO because it does not require any advanced knowledge or skills. Students who intend to enrol in this SENCO must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This SENCO is appropriate for those who want to work in the following fields: Health and social care Childhood studies Community, youth and families Social work Early years Primary teaching Nursing Certificates Certificate of completion Digital certificate - Included