Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, Business Process Owners/Team Leads/Power Users, Program/Project Managers, and Users. Overview Participants learn about the fundamental elements of materials management.Participants understand usage of the procurement processes for stock material, consumable materials, and services, the basic functions from purchasing, inventory management, invoice verification, service entry, and materials planning.Topic-specific exercises in the SAP system give participants the opportunity to gain first-hand practical experience of the above processes. This course will give students the fundamental knowledge and a comprehensive overview of the processes in procurement in SAP. After attending this class, students will understand the major business processes and functions in materials management. Procurement Processes Defining Processes and Organizational Levels in Procurement Maintaining Purchase Orders Posting Goods Receipts Entering Invoices Master Data Maintaining Vendor Master Records Maintaining Material Master Records Using Entry Aids for Master Data Maintenance Performing Mass Maintenance Stock Material Procurement Applying Conditions in Purchasing Handling Requests for Quotations and Quotation Processes Creating Purchase Orders with Reference Maintaining Purchasing Info Records Analyzing Material Valuation Posting Goods Receipts for Purchase Orders Entering Invoices with Reference to Purchase Orders Consumable Material Procurement Purchasing Consumable Materials Creating Purchase Requisitions Creating Purchase Orders with Reference to Purchase Requisitions Entering Valuated and Non-Valuated Goods Receipts Creating Blanket Purchase Orders External Services Procurement Maintaining Master Data for External Services Ordering Services Creating Service Entries and Verifying Invoices Automated Procurement Maintaining Data for Material Requirements Planning (MRP) Maintaining Contracts and Source Lists Performing Procurement Processes Automatically Reporting and Analytics Using Standard Reports Performing Standard Analyses in the Logistics Information System Introduction to the SAP Buyer Role Assessing the Buyer Role Self-Service Procurement Examining the Functions of Self-Service Procurement
Duration 2 Days 12 CPD hours This course is intended for Network engineers, technical support personnel, reseller support engineers, and others responsible for implementing and/or maintaining the Juniper Networks products covered in this course. Overview Introduction to carrier Ethernet Describe the function of an Ethernet LAN Describe Ethernet frame filtering Implement VLAN tagging Implement IRB Implement a virtual switch Describe interconnecting routing instances Describe provider bridging Configure and monitor provider bridging Configure and monitor provider backbone bridging Explain the purpose of the Spanning Tree Protocol (STP) Configure and monitor the STP, the RSTP, the MSTP, and the VSTP Explain the purpose of bridge protocol data unit (BPDU), loop, and root protection Describe the basic operation of link fault management (LFM) Describe the basic operation of connectivity fault management (CFM) Configure and monitor Ethernet OAM Describe and configure Ethernet Ring Protection (ERP) The Junos Service Provider Switching course is a two-day course that provides students with intermediate switching knowledge and configuration examples that are most common in a Service provider implementation. Course Outline Course Introduction Carrier Ethernet Ethernet in the WAN Ethernet Standards Organizations MX Series Layer 2 Features Ethernet Switching and Virtual LANs Ethernet LANs Bridging Configuring and Monitoring VLANs Configuring and Monitoring IRB Layer 2 Address Learning and Forwarding Layer 2 Firewall Filtering Virtual Switches Routing Instances Overview Configuring and Monitoring Virtual Switches Interconnecting Routing Instances Provider Bridging Expanding the Bridged Network Provider Bridging Configuring and Monitoring Provider Bridging Provider Backbone Bridging Configuring and Monitoring Provider Backbone Bridging Spanning-Tree Protocols Overview of STP Overview of RSTP Overview of MSTP Overview of VSTP Configuring and Monitoring Spanning-Tree Protocols Understanding BPDU, Loop, and Root Protection Ethernet OAM OAM Overview LFM CFM Configuring and Monitoring OAM Ethernet Ring Protection ERP Overview Configuring and Monitoring ERP LAG Overview Configuring and Monitoring a LAG
Duration 2 Days 12 CPD hours This course is intended for Built for experienced IT Professionalsworking with Citrix Virtual Appsand Desktops who need to plan for,implement, or manage a ProvisioningServices environment. Potential studentsinclude administrators, engineers, andarchitects. Overview #NAME? In this course, students will learn to install and configure a highly available Citrix Provisioning farm according to leading practices. In this course, students will learn about the architecture, communication, and processes that make up Citrix Provisioning to be successful with deploying and managing a farm. Manage and integrate vDisks and target devices with Citrix Virtual Apps and Desktops for easy rollback, upgrades, and performance of Virtual Delivery Agent machines. At the end of this course students will be able to install, configure and manage the CitrixProvisioning 7 solution. Advanced Provisioning Learning Objectives Introduction to Citrix Provisioning (PVS) Getting Started with Citrix Provisioning Citrix Provisioning Architecture Citrix Provisioning Infrastructure Lab VM Power Management Learning Objectives The Citrix Provisioning Server The Farm Database The Store Streaming the vDisk Lab VM Power Management Learning Objectives vDisk Introduction Master Target Device Preparation Streaming Introduction Boot Methods Target Devices Lab VM Power Management Learning Objectives Target Devices Introduction Reads and Writes Machine and User Data Integrating Citrix Provisioning with Citrix Virtual Apps and Desktops Lab VM Power Management Learning Objectives The Complete Architecture Overview The Citrix Virtual Desktops Setup Wizard Manage the Target Devices through Creating Device Collections Using Provisioned Services with Citrix Virtual Apps and Desktops Managing Citrix Provisioning from Citrix Cloud Advanced Architecture Lab VM Power Management Learning Objectives Farm Component Scalability Store Redundancy Farm Database Redundancy Supporting Citrix Provisioning Lab VM Power Management Learning Objectives vDisk Updates Delegate Administration Audit and Support Alternative vDisk Update Methods
Duration 5 Days 30 CPD hours This course is intended for This class is designed for email digital marketers who manage the email channel for their organization. Whether you are new to Marketing Cloud or looking for tips on how to improve your existing customer journeys, this class is a great place to start. No prior knowledge of Marketing Cloud is needed. Overview When you complete this course, you will be able to: Explain compliance concepts to ensure optimal deliverability. Use tools within Marketing Cloud to uphold deliverability standards. Utilize Email Design best practices to ensure the best customer experience. Develop effective, relevant messages using Content Builder. Design and test different delivery methods and options when sending an email message. Design and execute customer journeys using automation tools within Marketing Cloud. Differentiate the use cases for different automation activities in Automation Studio and Journey Builder. Define fundamental data management and structure terminology. Use data segmentation tools to create targeted emails. Apply a simple data model concept to a real-world scenario. Define subscriber statuses, unsubscribe methods, and preferences. Analyze marketing campaigns using common KPIs. Solve a common marketing problem using troubleshooting guidance. Prioritize testing methods and tools to ensure quality control. Explain fundamental account and sending administration. Know where to go for more information, guidance, and support. Describe capabilities across the platform. Start your journey to becoming a Marketing Cloud Specialist. In this 5-day, expert-led class, you will learn how to build customer journeys within Marketing Cloud. Our team of Marketing Cloud pros will walk you through best practices related to executing, monitoring, and analyzing your journeys, arming you with the tools and know-how to design personalized journeys and engage with your customers in a whole new way. Course Outline Introduction to Salesforce Marketing Cloud Administration Subscriber and Data Management Email Message Design and Creation Message Testing, Delivery, and Email Marketing Best Practices Marketing Automation Analytics and Troubleshooting Summary
Duration 1 Days 6 CPD hours This course is intended for This course is best suited to IT business decision-makers and individuals who are new to working with AWS Overview Skills gained in this training include:Identify the value and benefits of the AWS cloudRecognize the valuable ways that the AWS platform can be usedUnderstand the robust security capabilities, controls, and assurances in place to maintain security and data protectionArticulate the financial impact the AWS cloud can have on an organization?s procurement cycle, cost management, and contracts, while minimizing risks associated with consumption-based pricing models AWS Business Essentials helps IT business decision makers understand the benefits of cloud computing and how a cloud strategy can help you meet your business objectives. Course Outline Benefits of Cloud Computing and Defining Your Cloud Strategy Introduction to the AWS Cloud Security and Compliance Cloud Financials Migrating to the Cloud: Next Steps Additional course details: Nexus Humans AWS Business Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Business Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for Anyone who wants to learn how to create movies - from a home movie to professional looking films using iMovie. This one-day hands-on course will teach the participant the full functionality of iMovie. The course will begin with how to import video and photographs into iMovie; how to review and organize the footage; how to shape a story using the editing and trimming tools; how to add music and sound and other video effects and overlays. Lastly, the class will explore sharing your completed movies with your Mac computer, YouTube and other streaming outlets. Introduction to iMovie Adding Media from Photo Library Other Ways to Import Media From iPad, iPhone, or iPod Touch Record Video Directly into iMovie Importing Media from Mac Playing or Skimming Video Sorting and Searching for Clips Marking Clips as Favorite or Rejected Creating Movies Creating a New Movie Viewing and Managing Projects Setting Movie Themes Selecting Clips Adding and Trimming Clips Moving and Splitting Clips Adding and Modifying Transitions Adding and Editing Titles Adding Music and Sound Clips Working with Trailers (If required) Creating Trailer Adding Video Adding Titles and Credits Converting Trailer to Movie Adding Video Effects Enhancing Clip Adjusting Clip?s Order Cropping and Rotating Clips Stabilizing Shaky Clips Adding Video Effects Adding Freeze Frame Creating Effects with Multiple Clips Slow Down and Speed Up Clips Adding Instant Replay or Rewind Effect Copy Effects and Adjustments Sharing Video Clips and Projects Email Movie, Trailer, and Clip Exporting Quick Time File Exporting an Image Share Online Customizing iMovie iMovie Preferences Customizing Project Settings Changing iMovie Window Layout Changing How Clips are Displayed Organizing Media Organizing Media and Events Working with Multiple Libraries Consolidating Projects and Events Keyboard Shortcuts and Gestures Overview of Keyboard Shortcuts Keyboard Shortcuts Multi-Touch Gestures Force Touch Trackpad Gestures
Duration 1 Days 6 CPD hours This course is intended for Everyone dealing with day to day work environment Overview Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives An Introduction to Conflict Resolution What is Conflict? What is Conflict Resolution? Understanding the Conflict Resolution Process The Thomas-Kilmann Instrument Collaborating Competing Compromising Accommodating Avoiding Creating an Effective Atmosphere Neutralizing Emotions Setting Ground Rules Choosing the Time and Place Creating Mutual Understanding What do I Want? What Do They Want? What Do We Want? Focusing on Individual Needs Finding Common Ground Building Positive Energy and Goodwill Strengthening Your Partnership Getting to the Root Cause Examining Root Causes Creating a Cause and Effect Diagram The Importance of Forgiveness Identifying the Benefits of Resolution Generating Options Generate, Don't Evaluate Creating Mutual Gain Options and Multiple Option Solutions Digging Deeper into Your Options Building a Solution Creating Criteria Creating a Shortlist Choosing a Solution Building a Plan The Short Version of the Process Evaluating the Situation Choosing Your Steps Creating an Action Plan Using Individual Process Steps Additional Tools Stress and Anger Management Techniques The Agreement Frame Asking Open Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans
Duration 4 Days 24 CPD hours This course is intended for Candidates should be familiar with Dynamics 365 Customer Insights and have firsthand experience with one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have working knowledge of practices related to privacy, compliance, consent, security, responsible AI, and data retention policy. Overview After completing this course, you will be able to: Clean, transform, and ingest data into Dynamics 365 Customer Insights Create a unified customer profile Work with Dynamics 365 Audience insights Enrich data and predictions Set up and manage external connections Administer and monitor Customer Insights Customer Data Platform specialists implement solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention. In this course, students will learn about the Dynamics 365 Customer Insights solution, including how to unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of customer data. This specialty course starts with creating a unified profile and then working with customer data. Module 1: Get started with Dynamics 365 Customer Insights Introduction to the customer data platform Administer Dynamics 365 Customer Insights Explore user permissions in Dynamics 365 Customer Insights Module 2: Ingest data into Dynamics 365 Customer Insights Import and transform data Connect to data sources Work with data Module 3: Create a unified customer profile in Dynamics 365 Customer Insights Map data Match data Merge data Find customers Module 4: Work with Dynamics 365 Customer Insights Explore Audience insights Define relationships and activities Work with measures Work with segments Module 5: Enrich data and predictions with Audience insights Enrich data Use predictions Use machine learning models Module 6: Manage external connections with Customer Data Platform Export Customer Insights data Use Customer Insights with Microsoft Power Platform Display Customer Insights data in Dynamics 365 apps More ways to extend Customer Insights
Duration 2 Days 12 CPD hours This course is intended for Built for those supporting a Citrix Virtual Apps and Desktops solution in a help desk or service desk capacity. An ideal candidate for this course interacts with end users to troubleshoot and resolve issues. Overview How to support end-users connecting to Citrix Virtual Apps and Desktops through Citrix Workspace App. How to use Citrix Director to gather information and interact with user sessions. A methodology to approach user related issues to minimize time to resolution. An understanding of the Citrix Virtual Apps and Desktops solution and the role of the components Learn to support end-users accessing virtual apps and desktops as part of a Citrix solution. In this course, you will learn to use Citrix Director to interact with user sessions and to capture information for solving issues or escalating to the administration team. Gain foundational knowledge about the Citrix Virtual Apps and Desktops technology and an understanding of how components interact. You will learn about each component focusing on common user related issues that may arise, and how to apply a methodical approach to solve them using real world scenarios. By the end of the course, you will be able to solve or escalate end-user issues appropriately Fundamental Architecture for the Help Desk Role Citrix Site Infrastructure and Deployment Models The Help Desk Role in the Fundamental Architecture Problem Resolution Methodology Citrix Director and its role in Help Desk Support Citrix Director Role and Purpose Access to Director for Help Desk Administrators Common Director Monitoring Tasks Common Help Desk AdministratorTroubleshooting Tasks Providing and Troubleshooting End User Access End User Access Overview Components between end users and published resources on VDAs User Experience Support End User Access Citrix Workspace App Workspace App Types Deploying Citrix Workspace app Pass though Authentication Supporting Citrix Workspace App User Sessions FlexCast Architecture User Sessions App and Desktop Launch Process User Profiles HDX Technologies Printing Introduction to Printing Printing Components Overview Supporting Printing
Duration 2 Days 12 CPD hours This course is intended for The course is designed for individuals who want to gain in-depth knowledge and practice in the discipline of Modelling Business Processes (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner, Service Manager, Service Owner, Project manager, Consultants) Overview Students should be able to demonstrate knowledge and understanding and application of Modelling Business Processes principles and techniques. Key areas are: The role of business process modelling Modelling core business processes at an organizational level Modelling business processes at the process level Documenting and analyzing tasks The use of gap analysis in improving business processes The Business Analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered. The course provides in-depth knowledge and practice in Modelling Business Processes Course Introduction Let?s Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to Business Process Modelling Exam Details Business Analysis Certification Scheme The Context for Business Process Modelling Purpose and benefits of business process modelling Three levels of business process hierarchy (Organization, process and task level) Process view versus the functional view of an organization Assessing the impact of a new process design (POPIT model) Implementation of a business change (Pilot, phased, direct changeover, parallel running) The Organizational Context for Business Processes Construction of an organizational level model of a business process External and internal elements of an organizational model Supporting the value proposition Modelling the Business Processes Construction of a business process model Standard notation Process, task and step OPOPOT External, internal and time-based events Internal performance measures and customer expectations of performance Documenting Tasks A task description UML activity diagram notation and structured english Improving Business Processes task automation, removal of gaps and disconnects, process reengineering business rules and assumptions Unsatisfactory performance Combinations of conditions Gap analysis