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🌟 Unleash Your Genius Potential with 'Utilise the Learning Methods of a Genius' Online Course! 🌟 🚀 Ready to unlock your inner genius and revolutionize your learning process? Dive into our groundbreaking online course designed to uncover the secrets behind the learning methods of history's greatest minds!   🧠Imagine tapping into the strategies employed by geniuses like Einstein, Da Vinci, and Curie to absorb information faster, retain knowledge longer, and boost your overall cognitive abilities. This isn't just another course; it's a transformative journey toward maximizing your learning potential. 🎓 What You'll Gain:   Insider Insights: Explore the unique learning methodologies of renowned geniuses and adapt them to your own study routine. Enhanced Retention: Learn powerful memory techniques and brain hacks to retain information effortlessly. Accelerated Learning: Discover shortcuts to mastering complex subjects, allowing you to learn more in less time. Optimized Study Habits: Tailor your study habits for peak efficiency, productivity, and long-term success. Practical Applications: Apply these methods to various areas of your life, from academics to career advancement. 🌈 Course Highlights:   Engaging video lectures led by experts in neuroscience and education. Interactive modules and exercises for hands-on learning. Personalized strategies to suit your unique learning style. Ongoing support and community interaction for continual growth. 🔥 Don't miss this chance to revolutionize how you learn! Join 'Utilise the Learning Methods of a Genius' and embark on a transformational journey toward unleashing your full intellectual potential. 🚨 Limited Time Offer: Enroll now and gain immediate access to our exclusive early bird discount! Course Curriculum

Get ready for an exceptional online learning experience with the Logistics Management bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. Logistics Management is a dynamic package that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Logistics Management package has something for everyone. As part of the Logistics Management package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Logistics Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following 30 CPD Accredited Courses: Course 01: Logistic Management Course 02: Import/Export Course 03: Supply Chain Management Course 04: Certificate in Purchasing and Procurement Course 05: Purchase Ledger Course 06: Operations Management: Process Mapping & Supply Chain Course 07: Supply Chain Management for Different Retail Formats Course 08: Transport Planner Course Course 09: Delivery Manager Course 10: Port Management Diploma Course 11: Commercial law Course 12: Warehouse Operative Course 13: Inventory Controller Course 14: Diploma in Lean Process and Six Sigma Course 15: Organisation & People Management Course 16: Retail Management Course 17: Retail Psychology Course 18: Merchandising Course 19: Visual Merchandising Diploma Course 20: Product Management Course 21: Quality Management Course 22: Level 3 E-commerce Management Course 23: Sales Negotiation Training Course Course 24: Creating Highly Profitable Sales Funnels Course 25: Customer Relationship Management Course 26: SAP Controlling (CO) - Product Costing S4HANA Course 27: Xero Accounting and Bookkeeping Training Course 28: Compliance and Risk Management Diploma Course 29: Workplace Productivity Training Course 30: Workplace Stress Management What will make you stand out? Upon completion of this online Logistics Management bundle, you will gain the following: CPD QS Accredited Proficiency with this Logistics Management bundle Lifetime access to the whole collection of learning materials of this Logistics Management bundle The online test with immediate results You can study and complete the Logistics Management bundle at your own pace. Study for the Logistics Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Logistics Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Logistics Management, a rich anthology of 30 diverse courses. Each course in the Logistics Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Logistics Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Logistics Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Logistics Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Logistics Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Logistics Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Logistics Management bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Leadership, Project Management and Data Analysis - 3 in 1 course will set you up with a solid foundation to become a confident manager and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. How Will I Benefit? Boost your career in management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Why Choose Lead Academy: Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this course for? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of management. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Diploma in Leadership and Management at QLS Level 4 Personal Effectiveness - How to be an Awesome Professional Monday: Self-confidence Tuesday: Personal Time Management Wednesday: Assert Yourself Thursday: Problem Solving Friday: Presenting Managing Individuals - Howto Get the Best From Your People Monday: Goal Setting Tuesday: Delegation Wednesday: Feedback Thursday: Poor Performance Friday: Coaching Communication Skills - How to Make Your Management Voice Heard Monday: Listening Tuesday: Motivating Wednesday: Meetings Thursday: Negotiating riday: Conflict Team Management - How to Create and Keep a High Performance Team Monday: The Power of Teams Tuesday: Team Development Wednesday: Team Maintenance Thursday: The Four Essentials of Team Management Friday: Team Meetings Manager's Toolkit - How To Adapt to Whatever The Job Throws at You Monday: Emotional Intelligence Tuesday: Transactional Analysis Wednesday: The SCOPE Process Thursday: Selecting Management Styles Friday: The Powerhouse Loop Friday: The Powerhouse Loop Resources - Leadership & Management Level 4 Change Management and Leadership for Managers Introduction: Change at Work Step 1: Demonstrate the Need for Change Step 2: Create a Compelling Future Step 3: Expect an Argument Handling Resistance Steps 4, 5 & 6: Leading the Change Resources Data Analysis Data Analysis 101 Assessment

Diploma in HACCP Training will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Diploma in HACCP Training. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Diploma in HACCP Training course are covered first, and then we move on to more advanced material. The lessons in this Diploma in HACCP Training course are therefore clear and easy to understand. Courses you'll get: Course 01: Diploma in HACCP Training Course 02: Food Hygiene & Safety Training-Level 1 Course 03: Food Hygiene and Safety Training for Retail-Level 2 Course 04: Food Labelling Course 05: Level 2 Food Hygiene and Safety for Catering Course 06: Food Handler Certificate: Food Safety & Food Hygiene Diploma in HACCP Training Course Basic Learning Outcomes: After completing this highly appreciated Diploma in HACCP Training course, you'll be a competent expert, besides- You can give assistance related to the Diploma in HACCP Training with complete knowledge and confidence. You'll be competent and proficient enough to explore Diploma in HACCP Training related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Diploma in HACCP Training Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Curriculum Breakdown of the Course:- Module 01: An Introduction to HACCP Module 02: HACCP and Food Safety Legislation Module 03: Food Safety Hazards Module 04: Planning a HACCP System Module 05: Creating the HACCP System Module 06: Principle 1 - Hazard Analysis Module 07: Principle 2 - Critical Control Points Module 08: Principle 3 - Critical Limits Module 09: Principle 4 - Monitoring Critical Control Points Module 10: Principle 5 - Corrective Action Module 11: Principle 6 - Verification of the HACCP System Module 12: Principle 7 - Documentation Module 13: Implementing the HACCP System Module 14: HACCP Alternatives Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Diploma in HACCP Trainingcourse. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Diploma in HACCP Trainingcourse should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Diploma in HACCP Training. Explore each of the roles available and how you can start your career in this platform. Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free.

Note: This Offer Is Valid For the First 30 Students Only! Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training Our Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training is accredited by Focus Awards Ltd, an established Ofqual Qualification Wales-regulated Awarding Organisation, which assures your qualification is professional and recognised. This Level 3 Assessor Training Qualification is the only qualification you'll need to become a fully qualified assessor. And you'll be able to start a career either working for a college, training provider or working as a freelancer. This course is designed for people who want to gain adequate assessing competence in the work environment and understand the principles and practices of assessment in an easy way. Also, this course is for those who want to evaluate occupational competence in the workplace and vocational knowledge, abilities, and understanding in a classroom, workshop, or another training environment. Learn about the different types of assessments and how to use them, and nourish your inner assessor with this Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training Certificate in Assessing Vocational Achievement! Master the extraordinary talents of assessing vocational skills and occupational competence with our famous Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training. After completing this Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training, you'll also be able to assess learners in their place of work and learning environments. The course is designed to be studied remotely at work or at home. Hurry up and gain the qualifications you need to become a full-fledged qualified assessor. Enrol today! What You Will Learn From This Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training How to successfully observe and assess candidates in the workplace or training environment with this Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training How to collect and assess evidence of competence How to successfully carry out all assessment activities, make decisions and provide thorough feedback with this Certificate in Assessing Vocational Achievement. How to monitor and maintain records, analyse deficiencies, and lead corrective action efforts and many more. While completing your evaluation and creating and implementing assessments of occupational knowledge, abilities, and understanding, you'll get an understanding of how to conform to both legal and good practice criteria. After successfully completing your course, Focus Awards, one of the UK's fastest-growing awarding organizations, will provide you with a professionally endorsed certificate to help you further your career. You can confidently pursue more education or apply for jobs in the field. Enrol today and fulfil your student-life dream of assessing students! What other courses are included with Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training? Course 01: Education Management Course 02: Educational Psychology and Development Course 03: Advanced Teaching Assistant Diploma Course 04: Special Education Needs (SEN) Training - Level 2 Course 05: EYFS Teaching - Level 3 Course 06: Phonics Teaching Diploma Level 3 Course 07: Leadership in Teaching Course 08: Lesson Planning for Teaching Course 09: Remote Teaching Online Course 10: Classroom Behaviour Management Course 11: Performance Management Course 12: Work Area Organisation for Increased Office Productivity Course 13: Report Writing Course 14: Domestic Violence and Abuse Awareness - Level 2 Course 15: Child Neglect Awareness Certificate Course Course 16: Level 3 Mental Health and Adolescent Course Course 17: Safeguarding Children Level 3 Course 18: Functional Skills English Practice Level 2 Course 19: Train the Trainer Course 20: Leadership & Management Diploma Please look at the Resource section for the detailed curriculum of Free CPD Courses. Benefits you will get from Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training: Buy One and Get Not Two, Not Five but Twenty Premium CPD Courses for Absolutely FREE. Top-notch e-learning materials. Recognised Accredited Qualification. Unlimited access from any corner of the world. Accredited Certification. An innovative, easy-to-use learning platform. Step-by-step guidelines. 24/7 Professional student support. Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training In the Level 3 Certificate in Assessing Vocational Achievement (RQF), there are 3 compulsory modules. These are: Understanding the Principles and Practices of Assessment Assessing Occupational Competence in the Work Environment Assessing Vocational Skills, Knowledge and Understanding. The Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training Training aims to improve the potential of the students to: Understand the primary roles and duties of a qualified assessor. Monitor and evaluate candidates professionally at work or in training settings. Collect and assess the evidence of expertise. Conduct evaluation tasks effectively, make assessments and offer detailed feedback. Examine occupational competencies across a wide range of qualifications. Learn how to evaluate vocational and training skills using a variety of assessment tools and methods. Get familiar with the main concepts and mechanisms underlying the assessment strategies. The Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training Training is designed to develop the students' ability to: Understand the key role and responsibilities of an assessor Successfully observe and assess candidates in the workplace or training environment Plan, allocate and inspect work in their individual area of responsibility Collect and assess evidence of competence Successfully carry out all assessment activities, make decisions and provide thorough feedback Assess vocational competencies in a variety of qualifications Gain the skills and knowledge to assess vocational and training abilities using a range of assessment methods Understand the key principles and processes of assessment strategies Become successful in their chosen field as well as in their chosen career path Monitor and maintain records, analyse deficiencies, and lead corrective action efforts Qualification Purpose of This Level 3 Assessor Training Qualification - CAVA These qualifications equip students with the opportunity of improving their skills, knowledge and comprehension to take on the role of a professional assessor. This certification is designed for those who evaluate occupational competence in the workplace as well as vocational abilities, experience, and comprehension in a workshop, classroom, or any other training environment. All of the assessment measures mentioned in the units must be supported by evidence. Progression of Level 3 Assessor Training Qualification - CAVA After successful completion of the Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training, learners can advance with the newly gained skills and knowledge from this complete learning package, as well as be eligible for further qualifications Total Qualification Time of Level 3 Assessor Training Qualification - CAVA This is an estimation of the overall amount of time a student is normally supposed to take to reach and show the required level of achievement to obtain the certification and. all learning outcomes. Total Qualification Time (TQT) is composed of GLH and an estimation of how many hours a learner is expected to spend on training, study, or some other learning form, including evaluation, that is led by but not supervised by an instructor, supervisor, or tutor. TQT determines the creditworthiness of qualification if one is granted since one credit equals 10 hours of study. Total Qualification Time for this qualification is 150 hours. Guided Learning Hours of Level 3 Assessor Training Qualification - CAVA These hours include all real-time contact time with a learner, as well as any guidance or oversight provided by an instructor, educator, or other suitable education or training provider. GLH for this qualification is 84 hours. Method of Assessment of this Level 3 Assessor Training Qualification - CAVA: CAVA Unit One: In Unit 1, a number of writing assignments has to be submitted. CAVA Unit Two: In Unit 2, an assessment needs to be done in the workplace to evaluate learner's work, professional discussions with audio-video evidence. CAVA Unit Three: In Unit 3, after evaluating learners in a training setting, you have to be assessed by giving your work items with audio-video evidence. Video Assessment: Proof of supported work product must be prepared for 15-30 minutes, including observation, questioning/professional discussions and inspection. In the 'Guidance for Achieving the Unit' section of your learning portal, you will find detailed assessment guidelines. Assessment exercises consist of completing a few short assignments. You are expected to demonstrate proof of general reading and to include references in your work. All assignments should be submitted via the online portal. Who is this course for? Level 3 Assessor Training Qualification - CAVA Anyone who wants to assess learners in both classroom and work environment, ideally a Teacher or Assessor who wants to work in a college. Requirements Level 3 Assessor Training Qualification - CAVA The learner must be of the age of 18 and above The learner must have level 2 skills pf English or numeracy Career path Level 3 Certificate in Assessing Vocational Achievement CAVA (A1) Assessors this level 3 Certificate in Assessing Vocational Achievement CAVA (A1) Assessors will prepare you to evaluate occupational competency and vocational skills in a variety of qualifications.

Absenteeism and tardiness aren’t just minor hiccups—they’re the silent killers of productivity. One late arrival here, one missed day there, and suddenly deadlines are slipping and team morale’s taking a nosedive. This Absenteeism and Tardiness Course is designed to help individuals and organisations understand the real impact of poor attendance and late arrivals, and how to manage them with clarity, fairness, and structure. It’s about addressing patterns before they spiral, and learning how to respond with confidence, not confusion. Whether you're a manager trying to steady the ship or an employee aiming to stay ahead, this course offers straight-talking strategies that actually stick. No fluff, no waffle—just clear, actionable insights on expectations, communication, and accountability. Learn how to create a positive culture where people want to show up (on time), and where small changes lead to big improvements. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Absenteeism and Tardiness Module 02: Causes of Absenteeism and Tardiness Module 03: Effects of Absenteeism and Tardiness on the Workplace Module 04: Strategies for Managing Absenteeism and Tardiness Module 05: Measurement and Evaluation of Absenteeism and Tardiness Module 06: Legal and Ethical Considerations Module 07: Proactive Strategies for Prevention Module 08: Technology and Tools Module 09: Building a Culture of Accountability and Well-being Learning Outcomes: Understand the root causes of attendance issues. Assess the workplace impact of absenteeism and tardiness. Develop effective strategies to manage attendance concerns. Apply measurement and evaluation techniques for progress. Navigate legal and ethical considerations with confidence. Implement proactive prevention measures and utilise relevant technology. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking to address absenteeism and tardiness issues. Managers and supervisors looking to create a more productive workplace. Business owners aiming to reduce absenteeism's financial burden. Legal professionals interested in workplace compliance and ethics. Anyone involved in employee well-being initiatives. Individuals aiming to enhance their HR skill set. Career path Human Resources Manager Absence Management Specialist Workplace Well-being Coordinator Employment Law Consultant Employee Relations Advisor HR Technology Solutions Analyst Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

IOSH Managing Safely is a basic introduction into the fundamentals of health and safety management in the workplace. It is aimed at all employees in all types of organisations, but particularly team leaders, supervisors and managers. Providing them with the knowledge, skills and confidence to contribute towards an organisation’s health and safety agenda.

Course Objectives At the end of this course you will be able to: Customise tables and charts Customise formatting with styles and themes Modify pictures in a document Create customised graphic elements Insert content using Quick Parts Control text flow Use templates to automate document creation Perform mail merges Use macros to automate common tasks '1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk Customer Feedback Excelent enviroment for training. Tahnk you. Jenny Price - ACER ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Working with Tables and Charts Sort Table Data Control Cell Layout Perform Calculations in a Table Create a Chart Customising Formats Using Styles and Themes Create and Modify Text Styles Create Custom List or Table Styles Apply Document Themes Using Images in a Document Resize an Image Adjust Image Appearance Integrate Pictures and Text Insert and Format Screenshots Use the Snipping tool Creating Custom Graphic Elements Create Text Boxes and Pull Quotes Draw Shapes Add WordArt and Other Text Effects Create Complex Illustrations with SmartArt Inserting Content Using Quick Parts Insert Building Blocks Create and Modify Building Blocks Insert Fields Using Quick Parts Controlling Text Flow Control Paragraph Flow Insert Section Breaks Insert Columns Link Text Boxes to Control Text Flow Using Templates Create a Document Using a Template Create a Template Using Mail Merge The Mail Merge Features Merge Envelopes and Labels Create a Data Source Using Word Using Macros Automate Tasks Using Macros Create a Macro Who is this course for? Who is this course for? This course is designed for users who to create or modify complex business documents as well as customised Word efficiency tools Requirements Requirements Preferably, delegates should have attended the Word Introduction course. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included

This course is aimed at companies who employ users of display screen equipment, or DSE as it’s often called and is intended to be completed by those who will be assessing the DSE set ups of employees. DSE is a term that covers a wide range of equipment. If equipment like this is not set up correctly, users are at increased risk from certain disorders.

Overview Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our Customer Service Management course. This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards. The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently. Key Features of the Course: FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on WIFI, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:51:00 hours total •Module One - Customer Service : Who We Are and What We Do •Module Two - Customer Service : Establishing Your Attitude •Module Three - Customer Service : Identifying and Addressing Customer Needs •Module Four - Customer Service : Generating Return Business •Module Five: In-Person Customer Service •Module Six - Customer Service : Giving Customer Service over the Phone •Module Seven - Customer Service : Providing Electronic Customer Service •Module Eight - Customer Service : Recovering Difficult Customers •Module Nine - Customer Service : Understanding When to Escalate