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Overview Did you know a recent study by the National Institutes of Health found that a strong foundation in anatomy and physiology improved communication between nurses and doctors by 22%, leading to better patient outcomes? Diploma in Anatomy and Physiology of Human Body equips you with a comprehensive understanding of the human body, empowering you to excel in various healthcare fields. In this evolving landscape, the 'Diploma in Anatomy and Physiology of Human Body' serves as a vital educational tool and a cornerstone for future healthcare advancements. Bridging the gap between theoretical knowledge and clinical application empowers learners to think critically about the physiological processes underpinning human health. Diploma in Anatomy and Physiology of Human Body course provides an unparalleled opportunity to explore the wonders of the human body through a theoretical lens, setting the stage for innovations in medical research and patient care. As the healthcare industry continues to grow, the importance of a solid foundation in anatomy and physiology cannot be overstated, making this Diploma in Anatomy and Physiology of Human Body an essential asset for anyone looking to create a meaningful impact in the health sector. Description The Diploma in Anatomy and Physiology of Human Body course embarks on a comprehensive journey through the marvels of the human body. From the microscopic chemistry of cells to the complex nervous and sensory systems networks, the Diploma in Anatomy and Physiology of Human Body course offers an unparalleled exploration. A diploma in Anatomy and Physiology of the Human Body takes you on a fascinating journey through the human body. Cellular Foundations begin by exploring the building blocks of life - cells, their structure, function, division, and metabolism. From Tissues to Systems uncover the diverse range of human tissues and delve deeper into the structure and function of the skeletal, muscular, and nervous systems, including the brain, spinal cord, and sensory organs. Maintaining Life explores the essential systems that keep us alive and functioning, including the cardiovascular system, blood, lymphatics, immune system, digestive system, respiratory system, urinary system, and the male and female reproductive systems. Diploma in Anatomy and Physiology of Human Body course is essential for setting the stage for further professional development in healthcare. Learning Outcomes: Gain a solid understanding of the fundamental building blocks of life - cells and their functions. Explore the diverse range of human tissues and delve into the structure and function of the skin. Master the intricate workings of the skeletal and muscular systems, including muscle fibre types. Navigate the complex nervous system, from the brain and spinal cord to the autonomic and cranial nerves. Demystify sensory systems, including vision, hearing, and memory. Gain a comprehensive understanding of vital organ systems like the cardiovascular, respiratory, urinary, and reproductive systems. Become an Anatomy and Physiology Pro: Enroll in the Diploma in Anatomy and Physiology of Human Body Today! Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Who Is This Course For? Aspiring healthcare professionals seeking a foundational understanding of human anatomy and physiology. Medical students want to enhance their theoretical knowledge in preparation for advanced studies. Healthcare practitioners desire to refresh or deepen their understanding of various bodily systems. Educators and trainers in the health sector aim to update their knowledge base. Individuals interested in pursuing a career in healthcare policy or administration. Is anyone curious about how the human body works and its complex systems? Requirements The Diploma in Anatomy and Physiology of Human Body course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Diploma in Anatomy and Physiology of Human Body, without any fuss. Career Path After completing the Diploma in Anatomy and Physiology of Human Body course, you can expect to: Healthcare Leadership Medical Specialization Educate the Future Expert Consultancy Research & Development Physiology Expertise Non-Clinical Expertise Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Module 01: The Chemistry of Cells The Chemistry of Cells 00:27:00 Module 02: Cells Cells 00:16:00 Module 03: Cell Division Cell Division 00:19:00 Module 04: Replication and Metabolism Replication and Metabolism 00:20:00 Module 05: Human Tissues Human Tissues 00:25:00 Module 06: Skin Skin 00:16:00 Module 07:Human Skeletal System Human Skeletal System 00:21:00 Module 08: The Muscular System The Muscular System 00:17:00 Module 09: Skeletal Muscle Fibre Skeletal Muscle Fibre 00:22:00 Module 10: Nervous System Nervous System 00:31:00 Module 11: The Brain The Brain 00:23:00 Module 12: Nervous System-Spinal Cord and Spinal Nerves Nervous System-Spinal Cord and Spinal Nerves 00:15:00 Module 13: Nervous System - Autonomic Nervous System and Cranial Nerves Nervous System - Autonomic Nervous System and Cranial Nerves 00:31:00 Module 14: Nervous System-The Eyes Nervous System-The Eyes 00:15:00 Module 15: Nervous System-The Ears, Hearing, and Equilibrium Nervous System-The Ears, Hearing, and Equilibrium 00:14:00 Module 16: Nervous System-Memory Nervous System-Memory 00:19:00 Module 17: Sensory Systems Sensory Systems 00:23:00 Module 18: Cardiovascular System Cardiovascular System 00:25:00 Module 19: Blood Blood 00:27:00 Module 20: Lymphatics Lymphatics 00:20:00 Module 21: Immune System Immune System 00:26:00 Module 22: Digestive System Digestive System 00:22:00 Module 23: Respiratory System Respiratory System 00:16:00 Module 24: Urinary System Urinary System 00:16:00 Module 25: Male Reproductive System Male Reproductive System 00:32:00 Module 26: Female Reproductive System Female Reproductive System 00:33:00 Order Your Certificate Order Your Certificate 00:00:00
Solar and thermal energy are the future of clean, renewable energy. With this course, you'll learn the fundamentals of solar PV and thermal energy systems and how to design, install, and maintain them. You'll also gain insights into emerging solar technologies and innovations.
Freedom of Information and the Law Course - Online Course This Freedom of Information and the Law training course explains the purpose of the Freedom of Information Act and the organisations that it applies to. It also covers who can make data requests, how to make requests and how they are processed. This training takes approximately 1 hour to complete. What is the Freedom of Information Act? The Freedom of Information Act 2000 gives a general right of public access to all types of recorded information held by public authorities. Also, it sets out exemptions and places a number of obligations on public authorities. The Act covers any recorded information that is held by a public authority in England, Wales and Northern Ireland, and by UK-wide public authorities based in Scotland. What are the learning outcomes of the Freedom of Information and the Law course? At the end of the course you will be able to: Recall the purpose of the Freedom of Information Act. Provide examples of organisations that the FOIA applies to. Identify the types of information that can be requested. Recall who can request data. Identify situations where information access requests can be refused. The purpose and scope of the Freedom of Information Act (FOIA) The first topic explains the purpose of the FOIA and who it applies to. It identifies what information people can request and who can make an FOI request. It outlines benefits that arise from the FOIA. Information exempt from an FOI request The second topic explains the difference between absolute and qualified exemptions. You will learn what is meant by 'in the public interest'. The topic also outlines the two-stage process for determining whether an FOI request should be refused. Making and FOI request The third topic outlines the key steps in making an FOI request. It identifies actions that you can take to save time, cost and resources. You will learn about how long it should take to deal with requests and what happens if you challenge a failed FOI request. The topic also discusses how you can use the information received from an FOI request responsibly. Dealing with an FOI request The final topic outlines public authority duties that apply when an FOI request is received. It also describes the process for dealing with requests and refusing requests.
Hey there, dance enthusiasts! Welcome to our Teen Jazz Dance Class, exclusively crafted for our talented teenagers between 12 and 16 years old. Ready to jazz up your dance skills, let your artistic expression shine, and become part of a vibrant dance community? Then, this class is the perfect stage for you! Jazz dance, with its rhythmic beats and expressive movements, is a dance style that's as rich as it is versatile. In our Teen Jazz Dance Class, you'll explore the depth and breadth of this amazing dance form, working on your technique while also letting your creativity soar. Our class dives right into the heart of jazz dance. You'll master the intricate jazz steps and techniques, from the playful "jazz box" to the graceful "fouetté turns". You'll also work on those dramatic leaps and turns, which not only look spectacular but also help improve your flexibility, coordination, and plasticity. But our class is about so much more than just dance moves. It's a space where you can truly express yourself. We place a lot of emphasis on artistic performance and expression, encouraging you to develop your unique dance style. You'll learn how to convey emotions through your movements, giving your performance that extra sparkle that will leave everyone mesmerised. What makes jazz dance so fascinating is its diversity. To showcase this, our class will introduce you to choreography from different jazz styles, from the classic Broadway jazz to the energetic Afro-jazz, and even the smooth lyrical jazz. Exploring these various styles, you'll experience first-hand the versatility and variety that jazz dance has to offer. Our Teen Jazz Dance Class is more than just a dance lesson, it's a life lesson too. Dance is a beautiful tool for building self-esteem and fostering life skills. Through dance, you'll learn how to express yourself confidently, work as part of a team, and overcome challenges with grace. And let's not forget about the wonderful friendships that you'll form along the way! Our class is a community of passionate dancers who support and inspire each other. You'll find friends who share your love for dance and who'll be there cheering for you every step, leap, and turn of the way. So, pull on your jazz shoes and let's dive into the fascinating world of jazz dance. Let's leap, spin, and express ourselves freely in our Teen Jazz Dance Class. We can't wait to embark on this exciting journey with you! Remember, in jazz dance, it's all about feeling the rhythm, expressing yourself, and most importantly, enjoying the journey. So, let's unleash our rhythm, elegance, and artistry together in the Teen Jazz Dance Class!
**6 FREE CPD Accredited Certificates and Included with Lifetime Access** Indulge in our 6-course bundle, originally priced at £120, now available for a limited time at the exclusive rate of £100. Enjoy an instant savings of £20! This Introduction to UK Health and Social Care Risk Management and Compliance course bundle is not just a curriculum-it's a compass guiding you through the ever-evolving landscape of regulatory expectations, ensuring you are not just a caregiver but a guardian of compliance. This bundle consists of the following CPD Endorsed Courses: Course 01: Clinical Governance in Adult Care Course 02: Responsibilities of Care Manager Course 03: Risk Management in Adult Care Course 04: Health and safety in Care Course 05: Risk Management in Health & Social Care Course 06: Person-centered Practice in Adult Care Key Features 6 FREE CPD Accredited Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases In a world where excellence meets responsibility, your expertise in care services is the key to elevating standards and ensuring the well-being of those entrusted to your care. Dive into the heart of Adult Care, exploring the nuances of Clinical Governance that underpin the very fabric of responsible caregiving. Uncover the vital Responsibilities of a Care Manager, gaining insights into the dynamic role that orchestrates the provision of quality care. Navigate the labyrinth of Risk Management, addressing both its challenges and strategic applications in Adult Care settings. Immerse yourself in the crucial realm of Health and Safety within Care, ensuring a secure and nurturing environment for both caregivers and recipients alike. Extend your understanding to the broader spectrum of Health & Social Care, where Risk Management takes centre stage in safeguarding the well-being of individuals. Finally, embrace the principles of Person-Centred Practice, fostering a holistic approach that places the individual at the core of care provision. Ready to redefine excellence in Health and Social Care? Enrol now and step into a future where compliance is not just a requirement but a cornerstone of exceptional care! Learning Outcomes: Master clinical governance principles for elevated adult care standards. Navigate complex care manager responsibilities with strategic efficiency. Implement robust risk management strategies for adult care scenarios. Instigate health and safety measures crucial for care environments. Acquire proficiency in broader health and social care risk management. Embrace person-centred practices to tailor care to individual needs. Certificate After completing this course, you will be able to claim your FREE PDF and Hardcopy certificates, which are CPD accredited. Job Vacancies There are currently over 10,000 job vacancies in the UK for Health and Social Care Risk Management and Compliance professionals. The most popular roles include: Risk manager Compliance officer Quality assurance manager Head of risk management Clinical risk manager Future Job Openings The UK Health and Social Care Risk Management and Compliance sector is expected to grow in the coming years. There are a number of reasons for the strong demand for Health and Social Care Risk Management and Compliance professionals. The reasons are increasing complexity of healthcare services and the rising emphasis on patient safety. This has led to an increased demand for qualified professionals who can carry out these tasks. The job market for this profession is strong, with a predicted 19% growth in employment from 2022 to 2032. Salaries in the UK The salaries for Health and Social Care Risk Management and Compliance professionals vary depending on their experience and qualifications. However, most professionals in this field can expect to earn a competitive salary. The average salary for a Patient safety lead in the UK is £50,000 per year. Satisfaction A recent survey found that 86% of Health and Social Care Risk Management and Compliance professionals are satisfied with their jobs. The most common reasons given for job satisfaction were: Making a difference in public health Opportunities for specialisation Continuous learning Good work-life balance CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Health and Social Care professionals seeking in-depth knowledge. Current care practitioners aiming to enhance their skill set. Managers looking to fortify their understanding of compliance and risk. Individuals aspiring for leadership roles in the care sector. Students pursuing a career in adult care or health and social care. Those committed to fostering safe and person-centric care environments. Professionals transitioning into the UK Health and Social Care sector. Anyone keen on making a meaningful impact in the realm of care. Career path Adult Care Manager Health and Safety Officer in Care Settings Compliance Officer in Health and Social Care Risk Management Specialist in Adult Care Health and Social Care Consultant Care Quality Assurance Coordinator Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Sale Ends Today!! Geotechnical Engineering Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Do you ever wonder what lies beneath the towering skyscrapers or the vast network of roads you traverse every day? Ground instability in the UK costs over £3 billion annually, while the construction industry contributes over £112 billion to the economy and employs 2.9 million people, highlighting the crucial role of Geotechnical Engineering in ensuring safe and sustainable infrastructure. This Geotechnical Engineering bundle delves into the fascinating world of Geotechnical Engineering, equipping you with the knowledge and skills to assess, analyse, and manage the very foundation of our infrastructure. With our Geotechnical Engineering exclusive bundle, you will get a PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE. Courses are Included in This Geotechnical Engineering Bundle: Course 01: Advanced Diploma in Geology at QLS Level 7 Course 02: Structural Geology: Geological Landscape of the Earth Course 03: Geospatial Technology: GIS and Remote Sensing Course 04 The Basics of ArcGIS for Hydrology Course 05: Spatial Analysis in ArcGIS Course 06: Remote Sensing in ArcGIS Course 07: QGIS Cartography Course 08: Applied Statistics Course 09: MATLAB Simulink for Electrical Power Engineering Course 10: Autocad Design Course 11: Forensic Anthropology Course 12: Meteorology Course 13: Carbon Literacy Knowledge Course 14: Petrolium Engineering Course 15: Oil and Gas Management Course 16: Diploma in Water Chemistry Course 17: Agricultural Science Course 18: Environment Management Course 19: Environmental Law Course 20: Forestry Course 21: Gemology Course 22: Construction Management Course 23: Land Management Course 24: Building Surveying Course 25: Architectural Studies 5 Amazing Career Courses to Help You Level Up Your Skills: Course 26: Effective Communication Skills Course 27: Delegation Skills Training Course 28: Time Management Course 29: Leadership Skills Training Course 30: Decision Making and Critical Thinking This Geotechnical Engineering bundle covers advanced geology, environmental law, ArcGIS, hydrology, remote sensing, forensic anthropology, meteorology, carbon literacy, land management, environmental health, resource management, oil, gas, water chemistry, agricultural science, and architectural studies, providing a comprehensive understanding of geotechnical engineering, land management, and environmental health. Enhance your career prospects, boost your understanding of Geotechnical Engineering challenges, and contribute to building a stronger, more resilient future. Take the first step and enrol today in our Geotechnical Engineering bundle! Learning Outcomes of Geotechnical Engineering Bundle Master advanced geology principles and their application in construction. Gain proficiency in ArcGIS for effective spatial analysis in geotechnical engineering. Understand remote sensing techniques for environmental assessment. Learn the basics of hydrology and its application in engineering. Acquire knowledge in environmental law and land management. Develop skills in resource management, including oil and gas. Why Choose Our Geotechnical Engineering Bundle ? FREE Geotechnical Engineering certificate accredited Get a free student ID card with Geotechnical Engineering Training Get instant access to this Geotechnical Engineering course. Learn Geotechnical Engineering from anywhere in the world The Geotechnical Engineering is affordable and simple to understand The Geotechnical Engineering is an entirely online, interactive lesson with voiceover audio Lifetime access to the Geotechnical Engineering course materials The Geotechnical Engineering comes with 24/7 tutor support Start your learning journey straight away! The "Geotechnical Engineering Bundle" provides an extensive array of courses that equip learners with cutting-edge skills and knowledge in the field of geotechnical engineering and related disciplines. By diving into advanced Geology and Structural Analyses of the Earth's Landscape, participants will gain a robust understanding of geological processes and structures, enhancing their ability to tackle complex geotechnical challenges. Furthermore, the integration of GIS and Remote Sensing into the curriculum allows for the application of geospatial technologies, optimising Data Analysis and Decision-Making in critical scenarios. This comprehensive bundle also includes specialised training in ArcGIS tools tailored for Hydrology, Spatial Analysis, and Remote Sensing applications. Such skills are invaluable in today's technology-driven work environments, where precision and efficiency in data handling and interpretation are essential. Learners will emerge with the capability to implement these tools effectively, leading to more informed and accurate project outcomes. Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Geotechnical Engineering. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Geotechnical Engineering setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Geotechnical Engineering related fields impacting their Geotechnical Engineering experiences and long-term development. Course Curriculum Course 01: Advanced Diploma in Geology at QLS Level 7 Module 01: Basic Introduction Module 02: Tectonics Module 03: Geologic Time Module 04: Geologic Materials Module 05: Volcano Module 06: Earthquake And Earth's Structure (Core) Module 07: The Earth Atmosphere Module 08: Natural Resources Module 09: Earth's Internal Structure Course 02: Structural Geology: Geological Landscape of the Earth Module 01: Introduction Module 02: Solar System Module 03: Geologic Time Module 04: Inside Earth Module 05: Plate Tectonics Module 06: Weathering Module 07: Deserts & Winds Module 08: Minerals Module 09: Sedimentary Rocks Module 10: Metamorphic Rocks Module 11: Igneous Rock Module 12: Deformation Module 13: Volcanoes Module 14: Mass Wasting Module 15: Surface Water Course 03: Geospatial Technology: GIS and Remote Sensing Module 01: Introduction To Geospatial Technology Module 02: Geographic Information Systems (GIS) Basics Module 03: Spatial Data Management Module 04: Spatial Analysis Techniques Module 05: Remote Sensing And Imagery Module 06: Web-Based Mapping And Visualisation Module 07: Geospatial Programming And Automation Module 08: GIS Applications And Real-World Projects =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Geotechnical Engineering bundle is suitable for everyone. Aspiring geotechnical engineers. GIS specialists. Environmental consultants. Construction project managers. Urban planning professionals. Hydrology and forestry experts. Requirements You will not need any prior background or expertise in this Geotechnical Engineering bundle. Career path This Geotechnical Engineering bundle will allow you to kickstart or take your career in the related sector to the next stage such as: Geotechnical Engineer: $65,000 - $100,000 GIS Analyst: $50,000 - $75,000 Remote Sensing Specialist: $60,000 - $90,000 Environmental Consultant: $50,000 - $80,000 Construction Project Manager: $70,000 - $110,000 Hydrologist: $60,000 - $90,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.
This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary
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