2116 Courses

Take charge of your career with our Admin, Secretarial & PA course. Learn essential skills like communication, time management, and business writing to excel as a personal assistant, administrator, or receptionist. Enrol today to elevate your administrative support abilities and unlock your potential! Learning Outcomes: Master business etiquette and communication skills Develop organisational skills and effective planning strategies Acquire proficiency in diary management and note-taking Understand the fundamentals of office administration and reception Learn to organise meetings and conferences professionally Develop skills in record-keeping, invoicing, and petty cash management Key Highlights The Quality Licence Scheme ensures that the course you enrolled in, Admin, Secretarial & PA, is of the highest quality. It helps you to get recognised by employers easily. The endorsed certificate of Admin, Secretarial & PA course will make you stand out from the crowd when applying for jobs during this pandemic. The Certificate of Achievement Endorsed by the Quality Licence Scheme has helped thousands of people reach their professional goals and get better jobs. How will QLS boost your worth? Achieving Quality Licence Scheme endorsed certificates can provide you with valued and credible evidence of your skills and knowledge to potential employers. Quality Licence Scheme (QLS) endorsements are awarded to training programmes and courses that meet high quality standards, ensuring that your certificate represents a valuable achievement. The stringent assessment process involved in achieving Quality Licence Scheme Endorsed Certificates ensures that you have acquired the necessary skills and knowledge to excel in your chosen field. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Admin, Secretarial & PA Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Admin, Secretarial & PA course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Our comprehensive Admin, Secretarial & PA course is designed to equip you with the necessary skills to succeed as an administrative support professional. The course is divided into 19 modules, covering everything from basic office administration to customer service and effective planning strategies. Course Curriculum Module 01 - Introduction to Personal Assistant & Admin Support Assistant Module 02 - Introduction to Office Administration Module 03 - Skills of an Effective Administrator Module 04 - Introduction to Reception and Receptionist Module 05 - Business Telephone Skills Module 06 - Representing Your Boss and Company Module 07 - Business Etiquette Module 08 - Mail Services and Shipping Module 09 - Travel Arrangements Module 10 - Organising Meetings and Conferences Module 11 - Diary Management and Note-taking Module 12 - Time Management Module 13 - Record Keeping and Filing Systems Module 14 - Business Writing Skills Module 15 - Organisational Skills Module 16 - Communication Skills Module 17- Customer Service Module 18- Effective Planning and Scheduling Module 19 - Invoicing/Petty Cash Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Admin, Secretarial & PA courses, learners can order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post by paying Within the UK: £129 International: £129+ £10 (postal charge) = £139 CPD Accredited Certificate from One Education After successfully completing this Admin, Secretarial & PA course, you will qualify for the CPD QS accredited certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Admin, Secretarial & PA course is ideal for: Recent graduates looking to start a career in administrative support Individuals looking to transition into administrative support roles Administrators and personal assistants looking to enhance their skills Receptionists looking to improve their communication and business etiquette. Requirements This Admin, Secretarial & PA course is open to all, with no formal entry requirements. Career path Upon successful completion of the Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Receptionist (£15k - £24k per year) Personal Assistant (£22k - £40k per year) Office Administrator (£18k - £30k per year) Executive Assistant (£25k - £50k per year) Business Manager (£30k - £60k per year) Office Manager (£25k - £45k per year)

Take charge of your career with our Admin, Secretarial & PA course. Learn essential skills like communication, time management, and business writing to excel as a personal assistant, administrator, or receptionist. Enrol today to elevate your administrative support abilities and unlock your potential! Learning Outcomes: Master business etiquette and communication skills Develop organisational skills and effective planning strategies Acquire proficiency in diary management and note-taking Understand the fundamentals of office administration and reception Learn to organise meetings and conferences professionally Develop skills in record-keeping, invoicing, and petty cash management Key Highlights The Quality Licence Scheme ensures that the course you enrolled in, Admin, Secretarial & PA, is of the highest quality. It helps you to get recognised by employers easily. The endorsed certificate of Admin, Secretarial & PA course will make you stand out from the crowd when applying for jobs during this pandemic. The Certificate of Achievement Endorsed by the Quality Licence Scheme has helped thousands of people reach their professional goals and get better jobs. How will QLS boost your worth? Achieving Quality Licence Scheme endorsed certificates can provide you with valued and credible evidence of your skills and knowledge to potential employers. Quality Licence Scheme (QLS) endorsements are awarded to training programmes and courses that meet high quality standards, ensuring that your certificate represents a valuable achievement. The stringent assessment process involved in achieving Quality Licence Scheme Endorsed Certificates ensures that you have acquired the necessary skills and knowledge to excel in your chosen field. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Admin, Secretarial & PA Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Admin, Secretarial & PA course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Our comprehensive Admin, Secretarial & PA course is designed to equip you with the necessary skills to succeed as an administrative support professional. The course is divided into 19 modules, covering everything from basic office administration to customer service and effective planning strategies. Course Curriculum Module 01 - Introduction to Personal Assistant & Admin Support Assistant Module 02 - Introduction to Office Administration Module 03 - Skills of an Effective Administrator Module 04 - Introduction to Reception and Receptionist Module 05 - Business Telephone Skills Module 06 - Representing Your Boss and Company Module 07 - Business Etiquette Module 08 - Mail Services and Shipping Module 09 - Travel Arrangements Module 10 - Organising Meetings and Conferences Module 11 - Diary Management and Note-taking Module 12 - Time Management Module 13 - Record Keeping and Filing Systems Module 14 - Business Writing Skills Module 15 - Organisational Skills Module 16 - Communication Skills Module 17- Customer Service Module 18- Effective Planning and Scheduling Module 19 - Invoicing/Petty Cash Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Admin, Secretarial & PA courses, learners can order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post by paying Within the UK: £129 International: £129+ £10 (postal charge) = £139 CPD Accredited Certificate from One Education After successfully completing this Admin, Secretarial & PA course, you will qualify for the CPD QS accredited certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Admin, Secretarial & PA course is ideal for: Recent graduates looking to start a career in administrative support Individuals looking to transition into administrative support roles Administrators and personal assistants looking to enhance their skills Receptionists looking to improve their communication and business etiquette. Requirements This Admin, Secretarial & PA course is open to all, with no formal entry requirements. Career path Upon successful completion of the Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Receptionist (£15k - £24k per year) Personal Assistant (£22k - £40k per year) Office Administrator (£18k - £30k per year) Executive Assistant (£25k - £50k per year) Business Manager (£30k - £60k per year) Office Manager (£25k - £45k per year)

UK Employment Law, GDPR, EDI & Workplace Confidentiality Training This Advanced Diploma in UK Employment Law, GDPR, EDI & Workplace Confidentiality Training is designed to provide learners with an in-depth understanding of the employment laws and the rules and regulations regarding GDPR in a professional setting. The UK Employment Law, GDPR, EDI & Workplace Confidentiality Training course materials are designed by industry experts to meet all your learning demands and provide you with the best learning experience through interactive audio-visual contents. This comprehensive UK Employment Law, GDPR, EDI & Workplace Confidentiality Training course covers the legal responsibilities of both employers and employers in various situations as well as the different types of employment contracts, the legal recruitment process and the employee handbook in detail. You'll also gain an insight into key topics such as how to handle discrimination in the workplace, disciplinary procedures, and data protection principles. In the GDPR section of this course, you'll learn about the new rules of privacy regulation, the key changes that have been introduced and data controller and processor obligations. You'll also learn about processing sensitive personal data and data protection terminology. Through this UK Employment Law, GDPR, EDI & Workplace Confidentiality Training course, you'll gain a good grasp of the UK employment laws and the GDPR regulations. The course will equip you with the knowledge required to boost your career. The accredited certification will enhance your credibility to stand out from the crowd and kickstart your career in the relevant industry. Courses in this UK Employment Law, GDPR, EDI & Workplace Confidentiality Training: Course 01: UK Employment Law Course 02: GDPR Course 03: EDI - Equality, Diversity & Inclusion Course 04: WorkplaceConfidentiality Training Learning Outcomes By the end of the course, learners will be able to: Understand the basics of UK employment law and the principles of Data Protection. Demonstrate knowledge of the different types of employment contracts. Manage the disciplinary process and discrimination in the workplace. Show awareness of health and safety regulations in the workplace. Identify the key data protection principles and why it is important in the workplace. Get a comprehensive guide to GDPR compliance for small businesses. Know how to implement changes brought about by new GDPR legislation\ List the different things that should be included in the employee handbook Manage the disciplinary process and discrimination in the workplace Key Features CPD UK Certified Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified safeguarding professionals Self-paced laptop/tablet/smartphone-friendly learning 24/7 Learning support and assistance Course Curriculum Course 01: UK Employment Law Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme. Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Course 02: GDPR Training Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Module 06: Ethical and Social Issues and Data Protection Course 03: EDI - Equality, Diversity & Inclusion Module 01: Introduction to Equality, Diversity and Inclusion Module 02: The Protected Characteristics Module 03: Inappropriate Behaviour and Toxic Work Culture Module 04: Implementing EDI in Organisational Policy Module 05: Creating an Ideal Workplace Course 04: Workplace Confidentiality Training Module 01: The Importance of Workplace Confidentiality Module 02: Making Confidentiality Matter in Business Module 03: Keeping Confidentiality with Colleagues Module 04: Preventing Breaches of Confidentiality Module 05: Organisational Responsibilities Regarding Confidentiality Module 06: UK Government Guidelines for Confidentiality Assessment At the end of the UK Employment Law, GDPR, EDI & Workplace Confidentiality Training course, there will be an online assessment, which you will need to pass to complete the course. Certificate Once you've successfully completed your UK Employment Law, GDPR, EDI & Workplace Confidentiality Training course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is ideal for all anyone who wishes to learn more and wants to make a career in the relevant industry, which includes: Lawyer Solicitor Legal Counsel Paralegal Compliance Officer Data Protection Lawyer Requirements Learners do not require any prior qualifications to enrol on this course. Career path Employment Law Consultant: £40,000 - £45,000 per annum Solicitor: £27,000 - £38,000 per annum HR Advisor: £25,000 - £29,500 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

In today's modern world, proficiency in Microsoft PowerPoint is indispensable. As businesses increasingly rely on dynamic presentations to convey information, the demand for individuals skilled in PowerPoint has surged. With the proliferation of remote work and virtual meetings, effective communication through visually engaging slides has become paramount. Enrolling in a Microsoft PowerPoint course not only equips individuals with essential skills but also opens up a plethora of job opportunities in the UK. According to recent data, there has been a 15% increase in job postings requiring Microsoft PowerPoint proficiency, with salaries averaging £30,000 annually. This course covers Microsoft PowerPoint essentials, from basic functionalities to advanced techniques, ensuring participants are adept at creating impactful presentations. Additionally, mastering PowerPoint enhances core office skills, self-management, and public speaking abilities, offering a competitive edge in today's job market. Enroll in this course today to gain comprehensive knowledge and excel in this rapidly growing sector. Key Features: CPD Certified Microsoft PowerPoint Courses Instant e-certificate Fully online, interactive Microsoft PowerPoint courses with audio voiceover Developed by qualified professionals Additional Courses Course 01: Office Skills Course 02: Note Taking Course 03: Public Speaking Curriculum This Microsoft PowerPoint curriculum has been designed by experts with years of experience behind them. The course is extremely dynamic and well-paced to help you understand Microsoft PowerPoint with ease. You'll discover how to master the skill while exploring relevant and essential topics. Microsoft PowerPoint for Beginner Module 01: Microsoft Word Essentials Module 02: Microsoft Powerpoint Essentials Module 03: Microsoft Outlook Essentials Module 04: Microsoft Excel Keyboard Shortcuts Office Skills Module 01: Core Office Skills Module 02: Self-Management Module 03: Organizing and Planning (i) Module 04: Organizing and Planning (ii) Module 05: Rapport Building Note Taking Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Public Speaking Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking Learning Outcomes: Master essential Microsoft Office applications for productivity enhancement. Develop proficient Microsoft PowerPoint skills for effective presentations. Acquire efficient note-taking techniques for professional meetings and events. Enhance public speaking abilities for confident communication in various settings. Cultivate organisational and self-management skills crucial for workplace success. Utilize advanced communication strategies to build rapport and influence others positively. Accreditation All of our courses are fully accredited, including this Office Skills: Microsoft PowerPoint Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Microsoft PowerPoint. Certification Once you've successfully completed your Office Skills: Microsoft PowerPoint Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Office Skills: Microsoft PowerPoint Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Skills: Microsoft PowerPoint Course can be taken by anyone who wants to understand more about the topic. With the aid of this Office Skills: Microsoft PowerPoint course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Office Skills: Microsoft PowerPoint Course is ideal for: Individuals seeking to enhance office productivity and efficiency. Professionals aiming to improve their presentation and communication skills. Anyone interested in mastering note-taking techniques for meetings. Individuals looking to boost their confidence in public speaking. Those aspiring to advance their organisational and self-management abilities. Requirements Learners do not require any prior qualifications to enrol on this Office Skills: Microsoft PowerPoint Course. You just need to have an interest in Office Skills: Microsoft PowerPoint Course. Career path After completing this Office Skills: Microsoft PowerPoint Course you will have a variety of careers to choose from. The following job sectors of Office Skills: Microsoft PowerPoint Course are: Office Administrator - £18K to 25K/year. Executive Assistant - £20K to 35K/year. Corporate Trainer - £25K to 40K/year. Event Coordinator - £20K to 30K/year. Public Relations Officer - £22K to 35K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Are you ready to elevate your administrative career to new heights? Our Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking Course is designed to empower you with the essential skills and knowledge needed to excel in today's fast-paced business environment. According to Reed a Executive Secretary can earn from £40,000 to £50,000 in a year depending on qualification, experience, location and other factors. Join our Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course and become the indispensable right-hand person every executive dreams of. Key Features This Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking Course Includes: CPD Certified Office Skills: Admin, Secretarial & PA (Executive PA) Course Free Certificate from Reed CIQ Approved Office Skills: Admin, Secretarial & PA (Executive PA) Course Developed by Specialist Lifetime Access Course Curriculum of Office Skills: Admin, Secretarial & PA (Executive PA) Course: Module 1: Foundational Skills 1.1 Introduction to Personal Assistant 1.2 Telephone Etiquette for Business 1.3 Effective Business Writing 1.4 Enhancing Communication Skills Module 2: Representing the Company 2.1 Advocating for Your Boss and Company 2.2 Excellence in Customer Service Module 3: Organizational Skills 3.1 Organizational Skills 3.2 Successful Planning and Scheduling 3.3 Mastering Time Management Module 4: Record Keeping & Documentation 4.1 Maintaining Records and Filing Systems 4.2 Invoicing and Petty Cash Procedures Module 5: Meeting and Event Management 5.1 Coordination of Meetings and Conferences 5.2 Arranging Travel Logistics 5.3 Introduction to Minute Writing 5.4 Preparing for Minute-Taking 5.5 Understanding the Meeting Structure 5.6 Documenting Meetings, Decisions, and Actions 5.7 Techniques for Minute Taking 5.8 Building Confidence in Meeting Facilitation Module 6: Specialized Roles & Services 6.1 Handling Mail Services and Shipping Learning Outcomes: Understand roles of a PA and key communication techniques. Develop proficiency in business writing and telephone etiquette and Office Skills. Master organisational techniques for effective planning and scheduling. Implement record-keeping systems, including filing and invoicing. Coordinate meetings, conferences, and travel arrangements efficiently. Acquire expertise in minute taking and building confidence in related tasks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Section 1: Foundational Skills 1:06:33 1: 1.1 Introduction to Personal Assistant 10:33 2: 1.2 Telephone Etiquette for Business 11:04 3: 1.3 Effective Business Writing 28:35 4: 1.4 Enhancing Communication Skills 16:21 Section 2: Representing the Company 32:55 5: 2.1 Advocating for Your Boss and Company 23:01 6: 2.2 Excellence in Customer Service 09:54 Section 3: Organizational Skills 1:13:39 7: 3.1 Organizational Skills 17:05 8: 3.2 Successful Planning and Scheduling 33:19 9: 3.3 Mastering Time Management 23:15 Section 4: Record Keeping & Documentation 35:09 10: 4.1 Maintaining Records and Filing Systems 17:30 11: 4.2 Invoicing and Petty Cash Procedures 17:39 Section 5: Meeting and Event Management 1:27:40 12: 5.1 Coordination of Meetings and Conferences 17:24 13: 5.2 Arranging Travel Logistics 14:19 14: 5.3 Introduction to Minute Writing 09:55 15: 5.4 Preparing for Minute-Taking 12:56 16: 5.5 Understanding the Meeting Structure 08:53 17: 5.6 Documenting Meetings, Decisions, and Actions 08:45 18: 5.7 Techniques for Minute Taking 07:52 19: 5.8 Building Confidence in Meeting Facilitation 07:36 Section 6: Specialized Roles & Services 18:15 20: 6.1 Handling Mail Services and Shipping 17:15 21: Leave A Review 01:00 Who is this course for? This Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking. Moreover, this course is ideal for: Individuals aspiring to administrative and secretarial roles. Employees seeking to enhance their office management capabilities. Professionals looking to upgrade their organisational skills. Individuals preparing for roles as executive PAs. Staff wanting to refine their communication and representation techniques. Anyone who wants to know more about Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. Requirements There are no requirements needed to enrol into this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. We welcome individuals from all backgrounds and levels of experience to enrol into this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. Career path After finishing this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking are: Personal Assistant Executive Secretary Administrative Coordinator Office Manager Event Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to elevate your administrative career to new heights? Our Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking Course is designed to empower you with the essential skills and knowledge needed to excel in today's fast-paced business environment. According to Reed a Executive Secretary can earn from £40,000 to £50,000 in a year depending on qualification, experience, location and other factors. Join our Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course and become the indispensable right-hand person every executive dreams of. Key Features This Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking Course Includes: CPD Certified Office Skills: Admin, Secretarial & PA (Executive PA) Course Free Certificate from Reed CIQ Approved Office Skills: Admin, Secretarial & PA (Executive PA) Course Developed by Specialist Lifetime Access Course Curriculum of Office Skills: Admin, Secretarial & PA (Executive PA) Course: Module 1: Foundational Skills 1.1 Introduction to Personal Assistant 1.2 Telephone Etiquette for Business 1.3 Effective Business Writing 1.4 Enhancing Communication Skills Module 2: Representing the Company 2.1 Advocating for Your Boss and Company 2.2 Excellence in Customer Service Module 3: Organizational Skills 3.1 Organizational Skills 3.2 Successful Planning and Scheduling 3.3 Mastering Time Management Module 4: Record Keeping & Documentation 4.1 Maintaining Records and Filing Systems 4.2 Invoicing and Petty Cash Procedures Module 5: Meeting and Event Management 5.1 Coordination of Meetings and Conferences 5.2 Arranging Travel Logistics 5.3 Introduction to Minute Writing 5.4 Preparing for Minute-Taking 5.5 Understanding the Meeting Structure 5.6 Documenting Meetings, Decisions, and Actions 5.7 Techniques for Minute Taking 5.8 Building Confidence in Meeting Facilitation Module 6: Specialized Roles & Services 6.1 Handling Mail Services and Shipping Learning Outcomes: Understand roles of a PA and key communication techniques. Develop proficiency in business writing and telephone etiquette and Office Skills. Master organisational techniques for effective planning and scheduling. Implement record-keeping systems, including filing and invoicing. Coordinate meetings, conferences, and travel arrangements efficiently. Acquire expertise in minute taking and building confidence in related tasks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Section 1: Foundational Skills 1:06:33 1: 1.1 Introduction to Personal Assistant 10:33 2: 1.2 Telephone Etiquette for Business 11:04 3: 1.3 Effective Business Writing 28:35 4: 1.4 Enhancing Communication Skills 16:21 Section 2: Representing the Company 32:55 5: 2.1 Advocating for Your Boss and Company 23:01 6: 2.2 Excellence in Customer Service 09:54 Section 3: Organizational Skills 1:13:39 7: 3.1 Organizational Skills 17:05 8: 3.2 Successful Planning and Scheduling 33:19 9: 3.3 Mastering Time Management 23:15 Section 4: Record Keeping & Documentation 35:09 10: 4.1 Maintaining Records and Filing Systems 17:30 11: 4.2 Invoicing and Petty Cash Procedures 17:39 Section 5: Meeting and Event Management 1:27:40 12: 5.1 Coordination of Meetings and Conferences 17:24 13: 5.2 Arranging Travel Logistics 14:19 14: 5.3 Introduction to Minute Writing 09:55 15: 5.4 Preparing for Minute-Taking 12:56 16: 5.5 Understanding the Meeting Structure 08:53 17: 5.6 Documenting Meetings, Decisions, and Actions 08:45 18: 5.7 Techniques for Minute Taking 07:52 19: 5.8 Building Confidence in Meeting Facilitation 07:36 Section 6: Specialized Roles & Services 18:15 20: 6.1 Handling Mail Services and Shipping 17:15 21: Leave A Review 01:00 Who is this course for? This Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking. Moreover, this course is ideal for: Individuals aspiring to administrative and secretarial roles. Employees seeking to enhance their office management capabilities. Professionals looking to upgrade their organisational skills. Individuals preparing for roles as executive PAs. Staff wanting to refine their communication and representation techniques. Anyone who wants to know more about Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. Requirements There are no requirements needed to enrol into this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. We welcome individuals from all backgrounds and levels of experience to enrol into this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. Career path After finishing this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking are: Personal Assistant Executive Secretary Administrative Coordinator Office Manager Event Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our Housing Officer Training course is endorsed by the Quality Licence Scheme, ensuring your newly-acquired skills will enhance your professional development. The course is also accredited by CPD. Housing officers are responsible for assisting tenants in renting a property from a housing association or council. It is their job to look after tenants' needs and ensure that all properties are maintained and looked after. In this course, you will familiarise with the day-to-day role of a housing officer, and the necessary skills required for this line of work. In this comprehensive course, you will learn how to build solid relationships with your tenants and be able to advise them on matters such as finance and repairs. We will take you step-by-step through the inspection process, and the checklist for ensuring a home is safe and well-maintained. You will also learn about the history of social housing and the fundamentals of social housing management. HIGHLIGHTS OF THE HOUSING OFFICER TRAINING Develop your understanding of the role and responsibilities of a housing officer Learn how to assess the needs of people applying for housing Understand how to carry out housing inspections to make sure properties are well-maintained Be able to form strong relationships with tenants and build their trust Have a solid understanding of the legal responsibilities of a housing officer Strengthen your customer service, problem-solving and organisational skills Have the ability to deal with anti-social behaviour and tenant complaints in a professional & helpful manner Develop the skills to advise your tenants and address their needs in meetings Reality Check: Many students claim that even though this course is shorter than other courses they have taken, it has taught them considerably more. This is because the course is designed to be laser-focused on the most important aspects of the topic. Instead of covering irrelevant details or unnecessary fluff, this course gets straight to the point, giving students the information and skills they need to excel in their field. Why People Enrol this Course From One Education: Eligibility for an Endorsed certificate upon successful completion of the course Learning materials of our course contain engaging voice-over and visual elements for your comfort Get 24/7 access to all course content for a full year Complete the course at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Efficient assessments and instant results upon completion of our course Module Attributes: The course has been meticulously designed to deliver maximum information in minimum time. This approach enables students to easily comprehend the core concepts and confidently apply them to diverse real-life scenarios. Curriculum Breakdown: Module 01: Introduction to Social Housing Module 02: Career Prospects of Social Housing Manager Module 03: Tenant Selection and Tenant Management Module 04: Managing Rental Income and Arrears Module 05: Time Management Module 06: Organisational Skills Module 07: Communication Skills Module 08: Negotiation Techniques Module 09: Dealing with Anti-Social Behaviours Module 10: Stress Management Module 11: Maintenance, Safety, and Security of Social Housing Module 12: Resident Involvement in Social Housing Method of Assessment MCQ Based Passing Marks 60% Unlimited Retake Exam Instant Assessment and Feedback Certification Quality Licence Scheme (QLS) Endorsed Certificate CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £119 International: £119 + £10 (postal charge) = £129 CPD Accredited Certification from One Education After successfully completing this course, you will qualify for the CPD accredited certificate from One Education, as proof of your continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for Property Maintenance Officer Housing Inspector Real Estate pros People already working in the relevant fields and want to polish their knowledge and skill. Requirements There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course. Career path Senior Housing Officer: £35,000 - £50,000 per year Area Manager: £40,000 - £60,000 per year Sheltered Housing Officer: £22,000 - £30,000 per year Supported Housing Worker: £18,000 - £26,000 per year Housing Officer: £20,000 - £30,000 per year Tenancy Officer: £22,000 - £28,000 per year Neighbourhood Officer: £20,000 - £28,000 per year Housing Support Officer: £18,000 - £25,000 per year Certificates Digital certificate Digital certificate - £9 Certificate of completion Digital certificate - £9 Hard copy certificate Hard copy certificate - £15 Hard copy certificate - £15 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 QLS Endorsed Certificate Hard copy certificate - £109 Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will be able to order an endorsed certificate titled 'Advanced Diploma in Housing Officer Training at QLS Level 6' as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - In UK: £109 International: £119

It is time to invest in yourself and upgrade your Leadership Management and Team Management skills. Grow as a leader with our leadership management course and develop the skills you need to succeed. _____________________________________________________________________ Success is often a team effort. But can a team succeed if no one is present to guide them in the right direction? We don't think so. Leadership management training prepares you to be that guiding force. It helps you improve your communication, decision-making, conflict management, and other vital skills to be a leader. Our comprehensive Leadership Management & Team Management course covers essential topics such as communication, team building, problem-solving techniques, negotiation strategies, and more. It's designed to help you take charge of your professional development and become the leader you want to be. Make the most of your potential and gain the confidence of those around you with this engaging and interactive Leadership Management and Team Management training. With our leadership management course, you'll develop important skills that will help make you an effective leader in any organisation. _____________________________________________________________________ Learning Outcomes Once you complete our Leadership Management & Team Management Training course, you will: Understand leadership management theories Know how to create and maintain a high-performance team Be able to develop the important skills required to be a good leader Gain knowledge of how to deal with office politics and conflicts Have a good idea about corporate responsibilities and ethics _____________________________________________________________________ Key Features Accredited by CPD Certification Service Instant 3 FREE PDF certificates Fully online, interactive Leadership Management Training course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases _____________________________________________________________________ Free Gifts Course 01: Life Coaching Course Course 02: Time Management People often say good leaders can't be made. We disagree. With proper training and a zeal for learning, anyone can hone their leadership management skills. Our Leadership Management & Team Management training is prepared in a way to ensures that you get a comprehensive idea of all the necessary skills required to lead your team and organization. You will also learn how to analyze different business situations and manage them to your advantage. Being a comprehensive Leadership Management course, it is designed in 21 separate modules with enough details to quench all your thirst for knowledge regarding the topic at hand. _____________________________________________________________________ Curriculum The curriculum of the Leadership Management & Team Management Training course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Leadership and Management & Team Management Training Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High-Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint Our Leadership Management & Team Management course provides everything from scratch about the topic so you can achieve a certificate for free to showcase your achievements in professional life. __________________________________________________________________ Learning Outcome In this Leadership Management course, you will learn to productively lead people, teams, and organisations and develop tools to analyse business situations, including: Understanding Leadership Management Theories Creating and improving a high-performance team Motivating employees, organisational skills and talent management Communication skills, negotiation techniques, managing meetings and giving feedback, Stress and time management _____________________________________________________________________ Accreditation All of our courses are fully CPD accredited, including this Leadership Management Training course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Certification Once you've successfully completed your Leadership Management Training course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? If you are required to have leadership qualities or are genuinely interested in learning about them, then our Leadership Management Training course is just what you need. This course is designed for: Managers Team Leaders Supervisors Heads of Department Business Owners Director Anyone who wishes to gain more knowledge about leadership management Note: This course is not a regulated course. For regulated and professional courses, you may like to take: Level 2 Certificate in Principles of Team Leading (RQF) Level 2 Certificate in Principles of Team Leading (VRQ) Level 2 Diploma in Team Leading (RQF) Level 3 Diploma in Team Leading and Supervision (RQF) City & Guilds Level 2 Certificate in Leadership and Team Skills Requirements No prior degree or experience is required to enrol in this Leadership Management course. Career path A certificate in Leadership Management Training can open up various exciting career opportunities, such as: Training Manager Training Officer Civil service manager Hotel Manager The average salary for a training manager can range from £25,000 to £45,000 per year for anyone residing in the United Kingdom Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Are you ready to elevate your career and become a pivotal force in any organisation? Our comprehensive Human Resources course is designed to equip you with the essential skills and knowledge to excel in the dynamic and ever-evolving field of (HR) human resources. Our (HR) Human resources course covers a whole array of topics from the legislation in UK recruitment to techniques in negotiation to understanding employee relations and many more. And according to Reed a HR advisor can earn from £27,000 to £30,000 in a year depending on qualification, experience, location and other factors. Don't miss out on this game-changing opportunity to revolutionise your HR Human Resources career. Enrol now in our (HR) human resources course today and take the first step towards becoming a true (HR) human resources superstar! Key Features: This (HR) Human Resources Course Includes: This (HR) Human Resources Course is CPD Certified Free Certificate from Reed CIQ Approved (HR) Human Resources Course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our (HR) Human Resources course is a smart investment in your professional future. Our (HR) Human Resourcescourse is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This (HR) Human Resources course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our (HR) Human Resources courseis the key to unlocking your potential and advancing your professional journey. Course Curriculum of (HR) Human Resources Course Module 01: Fundamentals of Human Resources Module 02: Exploration of the Recruitment Industry Module 03: Legislation in UK Recruitment Module 04: Navigating the Recruitment Process Module 05: Techniques in Negotiation Module 06: Key Performance Metrics in Recruitment Module 07: Processes for Employee Training and Development Module 08: Management of Candidate Relationships Module 09: Strategies for Candidate Interviews Module 10: Effective Meeting Management and Feedback Module 11: Performance Appraisal Strategies Module 12: Understanding Employee Relations Module 13: Motivational Approaches and Counselling Module 14: Ensuring Workplace Health and Safety Module 15: Maintaining Employer Records and Statistics Module 16: Handling Conflict in the Workplace Module 17: Employee Termination Processes Module 18: Organisational Efficiency Module 19: Enhancing Communication Skills Module 20: Strategies for Stress Management Module 21: Efficient Time Management Learning Outcomes (HR) Human Resources Course: Understanding HR fundamentals: Acquire foundational knowledge in (HR) human resources management principles and practices. Mastering recruitment techniques: Develop skills to navigate (HR) human resources recruitment processes effectively. Ensuring compliance with legislation: Apply UK recruitment laws and regulations in (HR) human resources practices. Enhancing employee development: Implement strategies for training and (HR) human resources development programs. Managing workplace dynamics: Handle employee relations, conflicts, and terminations in (HR) human resources contexts. Improving organizational efficiency: Utilize performance metrics to optimize (HR) human resources operations and productivity. CPD 10 CPD hours / points Accredited by The CPD Certification Service (HR) Human Resources Course 5:01:05 1: Module 01: Fundamentals of Human Resources Preview 14:24 2: Module 02: Exploration of the Recruitment Industry 19:08 3: Module 03: Legislation in UK Recruitment 18:24 4: Module 04: Navigating the Recruitment Process 20:54 5: Module 05: Techniques in Negotiation 10:26 6: Module 06: Key Performance Metrics in Recruitment 15:20 7: Module 07: Processes for Employee Training and Development 14:27 8: Module 08: Management of Candidate Relationships 12:51 9: Module 09: Strategies for Candidate Interviews 14:06 10: Module 10: Effective Meeting Management and Feedback 13:17 11: Module 11: Performance Appraisal Strategies 14:15 12: Module 12: Understanding Employee Relations 09:34 13: Module 13: Motivational Approaches and Counselling 13:31 14: Module 14: Ensuring Workplace Health and Safety 13:28 15: Module 15: Maintaining Employer Records and Statistics 09:00 16: Module 16: Handling Conflict in the Workplace 07:46 17: Module 17: Employee Termination Processes 10:45 18: Module 18: Organisational Efficiency 17:05 19: Module 19: Enhancing Communication Skills 16:23 20: Module 20: Strategies for Stress Management 09:08 21: Module 21: Efficient Time Management 24:53 22: CPD Certificate - Free 01:00 23: Leave A Review 01:00 Who is this course for? This (HR) Human Resources course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of (HR) Human Resources. Moreover, this course is ideal for: HR Human resources professionals seeking advanced knowledge and skill refinement. Recruitment industry enthusiasts aiming for in-depth understanding and expertise. Individuals aspiring to excel in employee relations and performance management. Managers and team leaders focusing on efficient (HR) Human resources and recruitment practices. Professionals keen on enhancing communication, negotiation, and conflict resolution skills. Requirements There are no requirements needed to enrol into this (HR) Human Resources course. We welcome individuals from all backgrounds and levels of experience to enrol into this (HR) Human Resources course. Career path After finishing this (HR) Human Resources course you will have multiple job opportunities waiting for you. Some of the following Job sectors of (HR) Human Resources are: Recruitment Consultant HR Manager Employee Relations Specialist Training and Development Coordinator Workplace Health and Safety Officer Conflict Resolution Specialist Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Human Resources Management course is designed to teach the necessary skills and knowledge needed to successfully run the HR department of an organisation. This Human Resources Management training course is ideal for new managers and HR professionals working their way up to senior level. It covers everything you need to know about the role of human resources in organisations, including the recruitment and selection process, employee training and UK employment law. This course includes case studies and expert audio-visual guidance to give you Theoretical knowledge of how to manage a human resources team effectively. From this Human Resources Management course you will learn how to maintain a positive work culture and manage employee relations, as well as oversee employee training and development. Furthermore, you will explore the recruitment process in detail, learning strategies for managing job applications, matching the right candidates to the right role, and conduct professional job interviews. Learning Outcomes By the end of the Human Resources Management course, learners will be able to: Demonstrate knowledge of the responsibilities of the HR department Understand clearly the different roles within the HR team Identify each stage of the employee recruitment and selection process Conduct an employee performance appraisal and provide feedback Understand the fundamental principles of performance management Motivate and counsel employees using Herzberg's two-factor model Build strong working relationships and maintain a positive work culture Ensure health and safety best practice is followed in the workplace Demonstrate an understanding of the legal framework surrounding employee termination Show a Theoretical understanding of UK employment law and employment contracts Key Features Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified safeguarding professionals Self-paced laptop/tablet/smartphone-friendly learning 24/7 Learning support and assistance *** Additional Gifts *** Course 01: Free Life coaching Course Course 02 : Personal Development Skills Course 03 : Leadership Course 04: Office Skills Human Resources Management course includes: Tutor Support Free E - Certificate Audiovisual training Free Life Coaching Course Instant Access Lifetime Access Human Resources Management Course Curriculum Introduction to Human Resource Employee Recruitment and Selection Employee Training and Development Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and safety at the Workplace Employee Termination Employer Record and Statistics Essential UK Employment Law Module 01: Human Resources Management: Introduction to Human Resource Introduction Human Resource Management The Role of HR Department Aims of HRM HRM and Personal Management Impacts HR have on Organisational Performance Module 02: Employee Recruitment and Selection Procedure Attracting Candidates Advertising E-recruitment Outsourcing Recruitment Application Forms Interviews Graphology Final Stages Module 03: Employee Training and Development Process The Justification for Training Transferring Training Systematic Training Types of Training Effective Training Practices Training Techniques E-Learing Module 04: Performance Appraisal Management The Benefits of Performance Management Characteristics of Performance Management Performance Management Cycle Managing Performance Throughout the Year Reviewing Performance Rating Performance Dealing with Under-Performers Module 05: Employee Relations Strategic Employee Relations Practice of Industrial Relations Employee Voice Employee Communications Module 06: Motivation and Counselling Types of Motivation Motivation Theory Motivation Strategies Module 07: Ensuring Health and safety at the Workplace Managing Health and Safety at Work The Importance of Health and Safety in the Workplace Benefits of Workplace Health and Safety Health and Safety Policies Conducting Risk Assessments Accident Prevention Measuring Health and Safety Performance Health and Safety Training Module 08: Employee Termination Redundancy Relieving Letter Retirement Module 09: Employer Record and Statistics The Necessary for Personnel Records Information in Personnel Records Formats of Personnel Records Module 10: Essential UK Employment Law Wages Dismissal Equality Working Parents Right Data Protection (GDPR) Crucial Employment Law Changes in 2019 Course Curriculum of Personal Development Skills ***Personal Development Skills*** Module 01: Personal Skills Module 02: Management Skills Module 03: Time Management Module 04: Effective Communication Skills Module 05: Organisational Skills Module 06: To Do Lists Module 07: Development of Personality Module 08: Tools to Fight Procrastination Module 09: Negotiation Techniques Module 10: Conflict Management Module 11: Stress Management Module 12: Diary Management and Note taking Module 13: Effective Planning and Scheduling Module 14: Cognitive Behavioural Therapy Module 15: Neuro Linguistic Programming NLP Module 16: Improvement of Presentation Skills Course Curriculum of Leadership ***Leadership*** Module 01: Introduction to Leadership Module 02: Qualities of a Good Leader and Leadership Module 03: Creativity in Leadership Module 04: Leadership Skills and Competencies Course Curriculum of Office Skills ***Office Skills*** Module 01: Core Office Skills Module 02: Self-Management Module 03: Organizing and Planning (i) Module 04: Organizing and Planning (ii) Module 05: Rapport Building Certification Once you've successfully completed your Human Resources Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Human Resources Management course, there will be an online assessment, which you will need to pass to complete the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Human Resources Management course is for: HR Managers HR Assistants HR Advisor Employee Relations Specialist Career path The Annual Average Salary for this position would be £20,000 - £60,000 per year in the UK. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.