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6952 Courses

The power of delegation

5.0(3)

By OnTrack International

This programme will guide your team of up to 12 people toward delegating more effectively. The 3 part series of digital self-paced and instructor-led content explores how you can utilise practical frameworks to elevate productivity and performance. By identifying the styles of delegation that are commonly used, you will create an optimal strategy for successful delegation. During the facilitated live session there will be the opportunity to share best practice and discuss planned application to your role.

The power of delegation
Delivered OnlineFlexible Dates
£3995

Workplace Productivity - CPD Accredited Course

By Training Express

Workplace Productivity - CPD Accredited Course
Delivered Online On Demand
£23

Microsoft 365 Office for the Web Productivity Apps v2.0

By Nexus Human

Microsoft 365 Office for the Web Productivity Apps v2.0
Delivered OnlineFlexible Dates
Price on Enquiry

55354 Administering Office 365

By Nexus Human

55354 Administering Office 365
Delivered OnlineMon, Dec 913:00
£2975

Using Mindfulness at Work for Productivity

By Apex Learning

Using Mindfulness at Work for Productivity
Delivered Online On Demand2 hours 11 minutes
£12

Performance management and Productivity Course

By Training Express

Performance management and Productivity Course
Delivered Online On Demand
£14

Motivating People

By Skillogy International

Leaders and managers are unlikely to be effective if they do not understand the theories and practices of motivation. What you believe about people materially affects the way your team reacts to you and your leadership. This course focuses on the inherent needs of people and how to improve productivity and motivate a workforce. The level of motivation displayed by a team is a reflection of the skills of the leader.

Motivating People
Delivered Online On Demand2 hours 30 minutes
£65 to £85

Transforming Leadership

By Skillogy International

Transforming leadership is about leaders having a transforming approach to their work and lives. They operate from a set of core beliefs about people that when displayed and operated upon, motivate them to perform effectively and contribute to the development of the organisation. This transforming approach simultaneously impacts the personal development and corporate productivity of all involved. This course explores seven key areas to help you become more effective as a leader.

Transforming Leadership
Delivered Online On Demand3 hours 30 minutes
£65 to £85

IMPROVING CUSTOMER SERVICE

5.0(4)

By Improving Communications Uk

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE
Delivered OnlineWed, Jan 2220:00 + more
£316

50255 Managing Windows Environments with Group Policy

By Nexus Human

50255 Managing Windows Environments with Group Policy
Delivered OnlineMon, Dec 913:00
£2975