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Duration 2 Days 12 CPD hours This course is intended for This SQL training course is designed for students new to writing SQL queries. Overview Upon successful completion of this course, students will be able to: - Understand how relational databases work - Use SQL to output reports - Write queries to obtain data from multiple tables. Students will learn SQL to build applications or to generate business reports.The SQL learned in the course is applicable to all major databases. Relational Database Basics Brief History of SQL Relational Databases Popular Databases SQL Statements Simple SELECTs Introduction to the Northwind Database Some Basics SELECTing All Columns in All Rows Exploring the Tables SELECTing Specific Columns Sorting Records The WHERE Clause and Operator Symbols Using the WHERE clause to check for equality or inequality Using the WHERE clause to check for greater or less than Checking for NULL Using WHERE and ORDER BY Together The WHERE Clause and Operator Words More SELECTs with WHERE Checking Multiple Conditions Writing SELECTs with Multiple Conditions Advanced SELECTs Calculated Fields Calculating Fields Aggregate Functions and Grouping Working with Aggregate Functions Built-in Data Manipulation Functions Data Manipulation Functions Subqueries, Joins and Unions Subqueries Joins Using Joins Outer Joins Unions Working with Unions If time allows, one or more of the following may be covered: Conditional Processing with CASE INSERT, UPDATE, DELETE Student Challenges - Design your own reports

SQL Queries Course, 1-Day. Basic SQL syntax. This course is good for any database, covering standard SQL. Most attendees are in-work IT Professional. Private individuals are also very welcome.

Operator License Awaress,

Learn to write scalable, reusable, and maintainable code by leveraging the OOP concepts in Python. This comprehensive OOP course covers essential concepts, such as encapsulation, inheritance, and polymorphism. The last section of this course covers a real-world library management system project.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Course Overview Master one of the most versatile operator interface options in the business when you take this training for HMI Panelview 800 Configuring and Programming Level 3. Panelview monitors have revolutionised the way in which operators use keypads and touch screens. By completing this course, you can become skilled in the configuration and practical uses of the most popular models. This HMI course will provide invaluable competencies for the total set-up of Human Machine Interface screens, giving you the edge when it comes to industry and manufacturing roles in prominent business sectors. You will be shown a wealth of technological tips, such as connecting outputs to the HMI, programming counters, and adding screens. This is the total learning package for those that want to be at the forefront of touchscreen technology. This best selling HMI Panelview 800 Configuring and Programming Level 3 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth HMI Panelview 800 Configuring and Programming Level 3 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The HMI Panelview 800 Configuring and Programming Level 3 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The HMI Panelview 800 Configuring and Programming Level 3 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the HMI Panelview 800 Configuring and Programming Level 3, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the HMI Panelview 800 Configuring and Programming Level 3 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the HMI Panelview 800 Configuring and Programming Level 3 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

About Course Course Description: This course provides an in-depth overview of the principles and practices of water and wastewater treatment. The course begins with an introduction to the importance of water and wastewater treatment, followed by a discussion of the different types of water and wastewater treatment processes. The course then covers the physical, chemical, and biological processes that are used to treat water and wastewater, including screening, grit removal, sedimentation, filtration, disinfection, coagulation, flocculation, chemical precipitation, adsorption, pH adjustment, nutrient removal, and sludge treatment and disposal. Expected Outcomes: Upon completion of this course, you will be able to: Apply the principles of water and wastewater treatment to solve real-world problems Design and operate a water and wastewater treatment plant Comply with the regulatory requirements that govern water and wastewater treatment This course is an essential resource for anyone who wants to learn about the principles and practices of water and wastewater treatment. The course is comprehensive and up-to-date, and it is delivered in a clear and engaging way. If you are interested in learning more about water and wastewater treatment, this course is a great place to start. What Will You Learn? Explain the importance of water and wastewater treatment Identify the different types of water and wastewater treatment processes Describe the physical, chemical, and biological processes that are used to treat water and wastewater Design and operate a water and wastewater treatment plant Comply with the regulatory requirements that govern water and wastewater treatment Course Content Water Water Introduction to Water and Wastewater Treatment Introduction to Water and Wastewater Treatment Physical Processes in Water Treatment Physical Processes in Water Treatment Chemical Processes in Water Treatment Chemical Processes in Water Treatment Biological Processes in Water Treatment Biological Processes in Water Treatment Preliminary Treatment in Wastewater Treatment Preliminary Treatment in Wastewater Treatment Primary and Secondary Treatment in Wastewater Treatment Primary and Secondary Treatment in Wastewater Treatment Advanced Treatment in Wastewater Treatment Advanced Treatment in Wastewater Treatment Sludge Treatment and Disposal Sludge Treatment and Disposal Conclusion Conclusion A course by Xpert Learning RequirementsNo prerequisites are required for this course. However, a basic understanding of chemistry and biology is helpful. Audience This course is a valuable resource for anyone who is interested in a career in water and wastewater treatment. Some of the career opportunities that are available to graduates of this course include: Water treatment plant operator Environmental engineer Water quality specialist Regulatory compliance officer Water resources manager Audience This course is a valuable resource for anyone who is interested in a career in water and wastewater treatment. Some of the career opportunities that are available to graduates of this course include: Water treatment plant operator Environmental engineer Water quality specialist Regulatory compliance officer Water resources manager

NPORS Reach Lift Truck (N003)