603 Courses

Conflict Management 1 Day Training in Belfast

Embark on a journey to mastery with our 'Door Supervising' course, tailored to imbue you with essential knowledge and skills for a thriving career in the private security industry. This comprehensive program begins with an insightful exploration into the workings of the private security sector, laying a solid foundation for what lies ahead. Progressing through seven meticulously designed modules, the course encompasses everything from an introductory overview of door supervising to intricate techniques in conflict management and physical intervention. It delves into the crucial aspects of health and safety, ensuring you are well-equipped to handle diverse scenarios with utmost efficiency and confidence. Additionally, the inclusion of basic first aid techniques arms you with the competence to respond effectively in emergency situations, augmenting your skillset and enhancing your employability in this dynamic field. With its holistic approach, the course not only imparts theoretical knowledge but also emphasises on practical skill-building, enabling you to apply what you learn in real-world situations. Whether you're aspiring to step into the private security domain or seeking to elevate your expertise, this course offers a unique blend of learning experiences. It prepares you for the challenges and opportunities in door supervising, making it an invaluable investment for your professional growth. Learning Outcomes Acquire a comprehensive understanding of the private security industry's framework and regulations. Gain proficiency in fundamental and advanced door supervising techniques. Develop effective strategies for managing conflicts and ensuring safety. Learn essential physical intervention skills relevant to security tasks. Master basic first aid procedures to adeptly handle emergencies. Why choose this Door Supervising course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Door Supervising course for? Individuals aspiring to begin a career in the private security sector. Security professionals aiming to specialize in door supervising. Staff involved in event management and crowd control. Personnel seeking to enhance their security skills. Those interested in gaining a well-rounded security education. Career path Security Officer: £18,000 - £25,000 Event Security Manager: £22,000 - £30,000 Personal Bodyguard: £25,000 - £35,000 Security Consultant: £30,000 - £45,000 Risk Assessment Manager: £35,000 - £50,000 Head of Security: £40,000 - £60,000 Prerequisites This Door Supervising does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Working Within the Private Security Industry Working Within the Private Security Industry 00:12:00 Module 02: Door Supervising: An Introduction Door Supervising An Introduction 00:20:00 Module 03: Door Supervising Key Skills Door Supervising Key Skills 00:24:00 Module 04: Conflict Management for The Private Security Industry Conflict Management for The Private Security Industry 00:29:00 Module 05: Physical Intervention Skills Physical Intervention Skills 00:16:00 Module 06: Health and Safety for the Private Security Professionals Health and Safety for the Private Security Professionals 00:20:00 Module 07: Basic First Aid Techniques Basic First Aid Techniques 00:20:00 Assignment Assignment - Door Supervising 00:00:00

Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00

Conflict Management 1 Day Training in Birmingham

Conflict Management 1 Day Training in Bolton

In today's interconnected corporate landscape, mastering Corporate Relations is indispensable for career success. This course equips you with vital skills like effective communication, building professional networks, and managing conflicts-all crucial for navigating the complexities of modern workplaces. Understanding Corporate Relationship Goals and mastering Corporate Etiquette are foundational, fostering trust and rapport while enhancing collaboration and teamwork. Such competencies not only enrich daily interactions but also elevate professional credibility, making you highly desirable to UK employers seeking adept Corporate Relations professionals. With increasing demand in this sector, job opportunities are plentiful, offering competitive salaries commensurate with expertise. Embracing these modules not only prepares you for lucrative career prospects but also ensures you stay relevant in a field where opportunities are growing steadily. In essence, this course empowers you to thrive in corporate environments, shaping a successful and fulfilling professional journey. Key Features: CPD Certified Strategies for Corporate Relations Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Corporate Relationship Goals Module 02: Basics of Corporate Etiquette Module 03: Understanding Effective Communication Module 04: Cross-Cultural Communication Module 05: Establishing Trust and Rapport Module 06: Collaboration and Teamwork Module 07: Managing Difficult Conversations and Conflict Module 08: Building Professional Networks and Alliances Module 09: Sustaining Long-Term Relationships and Success Learning Outcomes: Craft corporate strategies aligning with relationship goals for organizational success. Apply corporate etiquette principles in diverse professional settings effectively. Master the nuances of effective communication for impactful corporate interactions. Navigate cross-cultural communication challenges, fostering global collaboration and understanding. Develop skills in establishing trust and rapport crucial for professional relationships. Strengthen collaboration and teamwork abilities within corporate environments for enhanced productivity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Corporate Relations course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Corporate Relations. Moreover, this course is ideal for: Professionals seeking advanced corporate relationship management skills. Business executives aiming to enhance cross-cultural communication and collaboration. Team leaders focused on conflict resolution and effective communication strategies. Individuals aspiring to build and expand professional networks and alliances. Those desiring expertise in sustaining long-term relationships for sustained success. Requirements There are no requirements needed to enrol into this Corporate Relations course. We welcome individuals from all backgrounds and levels of experience to enrol into this Corporate Relations course. Career path After finishing this Corporate Relations course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Corporate Relations are: Corporate Communications Specialist - £30K to 45K/year Business Development Manager - £35K to 60K/year HR Relationship Manager - £30K to 50K/year International Sales Executive - £25K to 45K Public Relations Officer - £25K to 40K Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Description Do you need to lead one-on-one meetings in your workplace? If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time. One-on-One Meetings Serve Many Purposes They may be for Goal setting Performance review - formal and informal Tasking and progress monitoring Briefing Problem-solving and addressing issues Care and support Guidance Coaching or mentoring Performance feedback ...Even reprimands   But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training. So, in this course, we'll cover: The different types of one-on-one meeting Planning and preparing your meeting Putting together an effective agenda How to build rapport How men and women each perceive a mixed meeting - with advice for each How to listen well Questioning skills How to adapt to the range of meeting types you'll need as a manager, project manager, or team leader.   As a result, you'll be able to: Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.   Prior Experience The only prior experience you need is some exposure to organizational life. However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..   Who is this course for? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting   Your Tutor: Dr Mike Clayton Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. Mike is supported by Felicity Dwyer Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK. What Will I Learn? Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands. Who is the target audience? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting Requirements You should be a professional, manager, or supervisor who leads one-on-one workplace meetings ...or be expecting to lead them in the near future. Welcome and Introduction Welcome to the Course 00:03:00 Why One-on-One Meetings are so Important 00:03:00 Reasons to Meet 00:03:00 Meetings are Conversations: Types of Conversation 00:04:00 Preparation and Planning for Your One-onOne Meeting Planning your One-on-One Meetings 00:04:00 How to Prepare for Your Meeting 00:02:00 Preparing your Agenda 00:05:00 Running Your One-on-One Meeting The Five Stages of a Meeting 00:04:00 Meeting Room Layout 00:06:00 Rapport Building Skills 00:04:00 The Male-Female Dynamic 00:01:00 The Male-Female Dynamic - from His Perspective 00:05:00 The Male-Female Dynamic - from Her Perspective 00:02:00 Questioning Skills 00:08:00 Listening Skills 00:06:00 Particular Types of One-on-One Meeting Staff-focused One-on-One Meetings 00:05:00 Checkpoint Meetings 00:04:00 Informal Feedback Meeting 00:04:00 Formal Appraisal Meetings 00:06:00 Difficult Conversations 00:04:00 Coaching Meetings 00:06:00 Mentoring Meetings 00:04:00 Giving a Reprimand 00:03:00 Closing Last Thoughts 00:02:00

Conflict Management 1 Day Training in Darlington

Conflict Management 1 Day Training in Dumfries

Conflict Management 1 Day Training in Elgin