183 Courses

Unlock your full leadership potential with our Delegation course. In today's dynamic business landscape, delegation is a skill that can set you apart. This course equips you with the knowledge and strategies to become a master delegator, whether you're a seasoned manager, an up-and-coming leader, or anyone seeking to enhance your delegation abilities. Through an engaging learning journey, you'll delve into the core principles of delegation, addressing the 'why,' 'what,' and 'how' of this critical leadership skill. By the end, you'll be confidently delegating tasks, fostering increased productivity, teamwork, and success in your role. Learning Outcomes Master Delegation: Understand the fundamentals of delegation and its pivotal role in effective leadership. Overcome Delegation Hurdles: Identify and conquer the common obstacles hindering delegation in your role. Strategic Delegation: Learn what tasks to delegate and the ideal timing for delegation. Effective Delegation Techniques: Acquire practical skills for clear communication, accountability, and successful task delegation. Boost Leadership Confidence: Gain the self-assuredness needed to delegate effectively, leading to enhanced team performance and results. Why choose this Delegation course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Delegation course for? Aspiring and current leaders, supervisors, and managers looking to elevate their delegation skills. Team members aiming to assume greater responsibilities and contribute more effectively to their organizations. Anyone seeking to enhance their leadership, communication, and teamwork abilities. Professionals across diverse industries looking to advance their careers and excel in their roles. Individuals focused on optimizing their productivity and efficiency in the workplace. Career path Team Leader: £25,000 - £45,000 Operations Manager: £35,000 - £75,000 Project Manager: £40,000 - £70,000 Executive Director: £50,000 - £110,000 Human Resources Manager: £30,000 - £60,000 Prerequisites This Delegation does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Delegation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Welcome to Your Course 00:03:00 Delegation or Allocation: What is Delegation? 00:04:00 Reverse Delegation: How your Team ends-up Delegating to You 00:05:00 Section 02: Why People in Your Role find it Hard to Delegate Why do You find it Hard to Delegate? 00:02:00 The Excuses People Give for not Delegating? 00:04:00 How Would You Counter Excuses for not Delegating to you? 00:01:00 Responding to Excuses for not Delegating 00:09:00 Section 03: What and When to Delegate Mental Blocks to Delegate 00:07:00 What are the Poor Reasons for Delegating? 00:01:00 Poor Reasons for Delegating 00:05:00 What are the good reasons to delegate? 00:01:00 Positive Reasons to delegate 00:03:00 What Should You Not Delegate? 00:01:00 The Jobs You Should Keep for Yourself 00:04:00 Section 04: How to Delegate What is Your Delegation Process? 00:01:00 The Key Elements of a Delegation Process 00:02:00 The Five-step Delegation Process 00:05:00 Preparing to Delegate 00:06:00 The Principles of Setting-up Your Delegation 00:04:00 The Practice of Setting-up Your Delegation 00:05:00 The Principles of Locking-down Your Delegation 00:03:00 The Five Levels of Delegation 00:05:00 The Jiminy Cricket Effect 00:04:00 Overseeing the Delegation 00:05:00 Closing-out the Delegation 00:03:00 How to Offer Feedback (Part 1) 00:06:00 How to Offer Feedback (Part 2) 00:06:00 Positive Feedback, or Negative Feedback? 00:03:00 Section 05: Closing Section Four Attitudes for Good Delegation 00:04:00 Reflection on your Skills Development 00:01:00 Goodbye and Good Luck 00:02:00 Bonus Lecture: If you liked this course 00:02:00 Assignment Assignment - Delegation 00:00:00

Administrative office procedures may not be exciting, but they are essential to the success of any enterprise. A well-run office reduces miscommunications and helps to eliminate common errors. Our office online administrative training will provide you with the essential skills that will help you use your resources effectively, manage your time smartly, communicate better, and collaborate with others efficiently. The best practices offered in this training may take a bit of time to adapt as new positive habits. However, committing to implement these best practices consistently is the best way to become an outstanding administrative. For administrative experts just starting out, this training provides fundamental administrative support training and time management skills development. Course Highlights Accredited Diploma in Administrative Management is an award-winning and the best-selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Administrative Management into 72 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 19 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Administrative Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Administrative Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Administrative Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access FREE 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Final Exam

Explore the fascinating world of child psychology with our Child Psychology Advanced Diploma Level 5 course. Gain insight into child development theories, factors influencing development, and practical strategies for promoting healthy development. Perfect for parents, educators, and childcare professionals alike.

Are you looking to improve your current abilities or make a career move? Our unique Child Psychology & Child Care Course might help you get there! Expand your expertise with high-quality training - study the Child Psychology & Child Care and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Child Psychology & Child Care online training course. The Child Psychology & Child Care online training course is accredited by CPD. This Child Psychology & Child Care training course takes about 12 hours to complete. You'll also get expert assistance from us to answer any queries you may have while studying our Child Psychology & Child Care course. To provide you with the most comfortable and rich learning experience possible, we divided the Child Psychology & Child Care course into several in-depth modules. After completing the course, you will receive an instant e-certificate as proof of your skills and competency. Simply enrol in this course to add these excellent new skills to your resume and increase your employability. The Child Psychology & Child Care course provides students with an in-depth learning experience at their own pace to enhance their skills development. This Child Psychology & Child Care course will teach you what you need to know to advance in your chosen field. Enroling in the Child Psychology & Child Care course will help you land your dream job quicker than you ever imagined. Get prepared for the role you want. Please Note: This course does not entitle you to join the HCPC register or recognised Practitioner Psychologists. But you will come across all the basic guidelines of Child Psychology to boost and shine your knowledge in this particular field of Psychology. Why Prefer Us? All-in-one package of 2 premium courses bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey with this course straight away and take a step forward in securing a better future! *** Course Curriculum *** Course 01: Child Psychology Module 1: Introduction This course module covers the following topics: What is Child Psychology? The Environmental Context and Child Development The Scope of Child Development Stages of Development Areas of Development Interrelationship among Various Areas of Development Importance of the Study of Child Development Stages of Psychosocial Development Module 2: Attachment and Relationship Building in Childhood This course module covers the following topics: What is Attachment? Bowlby's Attachment Theory Evolutionary Theory Maternal Deprivation Hypothesis Internal Working Models Imprinting Typical Attachments Understanding Privation and Deprivation Privation Deprivation Government and Program Rules .and more! Module 3: Impacts of Separation and Loss on Attachment This course module covers the following topics: Grief Do Children Grieve Differently to Adults? Infancy and Early Childhood Middle Childhood Adolescence How Divorce Affects Children Factors Affecting Children's Adjustment The Effects of Foster Care Module 4: Factors that Influence Development This course module covers the following topics: Types of Development Recap Influences on Problematic Development Parenting Styles Exposure to Family Problems in Early Life Module 5: Cognitive Development This course module covers the following topics: An Overview of Cognitive Development Piaget's Theory The Information-Processing Theory Cognitive Milestones Age-By-Age Cognitive Development in Infancy Cognitive Development in the Toddler/Preschool Years Cognitive Development in the Middle Years Cognitive Development in Adolescence Module 6: Social and Emotional Development This course module covers the following topics: General Stages of Social Development Attachment and Bonding Stages of Emotional Development Outside Factors Affecting Social Development Family Factors that Affect Social Development Nature vs Nurture Children's Fears Overcoming Social Fears in Children Dealing with Social Phobias .and more! Module 7: Personality and Intellectual Development of Children This course module covers the following topics: Brain Development Intellectual Development at Different Ages Personality/Character Development Psychoanalysis Customisation of Psychoanalytic Concept Erikson and Sullivan's Stages of Psychosocial Growth The Role Socialisation vs Temperament Role of Parent's motivation Temperament/Personality Traits Types of Personalities Types of Children Parent's Temperament and Personality Development Reasons and Results of Childhood Trauma Module 8: Stages of Language Development This course module covers the following topics: Introduction to Language Development Phonological Development Lexical Development Morpho-Syntactic Development Learning and Communication Difficulties Factor Influencing Language Development Linguistic Processes Evolution of Communication Bilingual Children Parent's Role in Helping Children Development of Skills at Different Stages Module 9: Understanding Moral Development This course module covers the following topics: Introduction Moral Development Stages of Moral Growth in Children Piaget on Moral Development Lawrence Kohlberg's Theory of Moral Development Other Theories of Moral Development in Children Freud's Theory of Psychosexual Development Module 10: Problems of Infancy This course module covers the following topics: Introduction Sleep Problems Assessment of Sleeping Problems Proactive Factors and Family Resources Potty Training Problems Learning and Communication Difficulties and more! Module 11: Problems of Childhood This course module covers the following topics: Conduct/Behaviour Disorders Social Information-Processing Theory Family-Based Communication and Problem-Solving Training Home-School Liaison Meetings and Remedial Tuition Development of Fears and Anxieties Causes of Childhood Anxiety Cognitive and Behavioural Treatment Development of the Concept of Pain Family-Based Treatment Approach Module 12: Problems of Adolescence This course module covers the following topics: Overview of Adolescent Psychosocial Issues Drug Abuse Bullying Depression Becoming Street-Drug Free Anorexia Causes of Anorexia Bulimia Nervosa Causes of Bulimia Therapy for Eating Disorders Course 02: Childcare Module 1: Caring for Children Module 2: Healthy Food, Healthy living Module 3: Keeping Children Healthy & Safe Module 4: Child Protection Module 5: Play, Imagination and Creativity Module 6. Introduction to EYFS Module 7. Importance of Early Years in Development Module 8. EYFS Teaching Techniques Module 9. Working as an EYFS Teacher Module 10. Promoting Learning and Development Module 11. Children Having Special Education Needs or Disabilities Assessment Process After you've completed all of the Child Psychology & Child Care course modules, an automated multiple-choice assessment will be used to evaluate your skills and knowledge. You will then receive instant results to let you know if you have successfully passed the Child Psychology & Child Care bundle. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Overview This Child Psychologist Training Course will unlock your full potential and will show you how to excel in a career in Child Psychologist Training Course. So upskill now and reach your full potential. Everything you need to get started in Child Psychologist Training Course is available in this course. Learning and progressing are the hallmarks of personal development. This Child Psychologist Training Course will quickly teach you the must-have skills needed to start in the relevant industry. In This Child Psychologist Training Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Child Psychologist Training Course skills to help you advance your career. Acquire a comprehensive understanding of various Child Psychologist Training Course topics and tips from industry experts. Learn in-demand Child Psychologist Training Course skills that are in high demand among UK employers, which will help you to kickstart your career. This Child Psychologist Training Course covers everything you must know to stand against the tough competition in the Child Psychologist Training Course field.  The future is truly yours to seize with this Child Psychologist Training Course. Enrol today and complete the course to achieve a Child Psychologist Training Course certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Child Psychologist Training Course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Child Psychologist Training Course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Child Psychologist Training Course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Child Psychologist Training Course is suitable for anyone aspiring to start a career in Child Psychologist Training Course; even if you are new to this and have no prior knowledge on Child Psychologist Training Course, this course is going to be very easy for you to understand.  And if you are already working in the Child Psychologist Training Course field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Child Psychologist Training Course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Child Psychologist Training Course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Child Psychologist Training Course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Child Psychologist Training Course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Babies from Birth to One Year About the Course and your Tutor FREE 00:02:00 The Importance of Bonding 00:08:00 The Social and Emotional development: from birth to 1 yr 00:06:00 The Innate Reflexes of Newborn Babies 00:07:00 The Benefits of Testing at 'Milestones' 00:07:00 Stages and Sequences of Social and Emotional Development The Importance of Social and Emotional Development 00:06:00 The Ages and Stages that Children go through 00:12:00 The Main theories in Developmental Psychology 00:07:00 The Importance of Positive Role Models 00:08:00 The Barriers to Achieving the 'Milestones' 00:07:00 The Importance of Unconditional Love 00:06:00 Language and Linguistic Skills Development Forms of communication 00:05:00 What is 'Pre-linguistic' form of communication 00:05:00 The Active and the Passive Communication 00:06:00 The Importance of Opportunities in Development of the Skills 00:05:00 The Importance of Body Language 00:06:00 Cognitive Development The Importance of Cognitive Development 00:04:00 The Main Psychological Theories in Cognitive Development 00:07:00 The Appropriate Opportunities for Cognitive Development 00:04:00 The Unconscious Mind: Id, Ego and Superego. Psychoanalytical Theory 00:06:00 Thank You and Good Bye! 00:02:00 Resources Resources - Child Psychologist Training Course 00:00:00

Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now! Course Highlights Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Receptionist Skills Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Professional Receptionist Skills Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:28:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Professional Receptionist Skills Diploma - Old Version Module 1: Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 01:00:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Interpersonal Skills Development Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Professional Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Skills Diploma 00:30:00

Advance your career in retail with our comprehensive course. Covering everything from customer service and sales techniques to visual merchandising and management skills, this course has something for everyone. Upgrade your skills and boost your career with this in-depth training program. Our Retail course is designed for those looking to enter or advance in the field of retail. The modules included cover a range of essential skills, including customer service, consumer behaviour, communication, sales techniques, and visual merchandising. Additionally, the course covers consumer rights, in-store and exterior design, and health and safety in retail environments. With a focus on hands-on learning and practical skills development, this course provides a comprehensive introduction to the retail industry and is suitable for anyone looking to build a career in this field. Upon completion of this course, you will be able to: Familiarize yourself with the role and responsibilities of a retail associate. Identify key qualities for success in retail. Analyze the psychological factors that influence consumer behaviour. Communicate effectively with customers. Utilize trends and target customers effectively. Understand the sales process and handle transactions at checkout. Understand consumer rights and protections under the Consumer Rights Act. Implement visual merchandising principles. Implement in-store design principles. Implement exterior design principles. Understand and follow health and safety guidelines in retail environments. Develop management skills to lead your team effectively. What will make you stand out? On completion of this online course, you will gain the following: QLS Endorsed Training. CPD QS Accredited Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The Retail Training Course is a comprehensive program designed to equip individuals with the essential skills and knowledge to succeed in the fast-paced world of retail. It offers a well-rounded understanding of the retail industry, consumer behaviour, effective communication, visual merchandising, and team management. Gain a solid foundation in the fundamentals of the retail industry and develop the qualities necessary to excel as a retail professional. Understand consumer behaviour, learn effective communication strategies, and master the art of effectively identifying trends and targeting customers. Explore the legal aspects of retail, ensure compliance, and prioritise customer satisfaction. Discover the principles of visual merchandising to create engaging store designs. Emphasise the importance of health and safety practices and develop management skills to enhance overall store performance. This course provides a comprehensive and theoretical learning experience, equipping you with the skills and knowledge needed to thrive in the dynamic retail industry. Whether starting your career or seeking to enhance your existing skills, this course offers a solid foundation to excel in various retail roles. Enrol today to unlock your potential for success in the exciting world of retail. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Certificate in Retail Training at QLS Level 3'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £79 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 120 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Retail Associate 06:04 1: Introduction to Retail Associate Preview 06:04 Module 02: Qualities of a Retail Associate 10:36 2: The Qualities of a Retail Associate 10:36 Module 03: Retail Psychology 07:06 3: Retail Psychology 07:06 Module 04: Importance of Consumer Behaviour 05:48 4: Importance of Consumer Behaviour 05:48 Module 05: The Importance of Communicating with Customers 09:03 5: The Importance of Communicating with Customers 09:03 Module 06: Taking Trends and Targeting Customers Effectively 05:38 6: Taking Trends and Targeting Customers Effectively 05:38 Module 07: The Sales Process and Dealing with Customers at the Checkout 04:56 7: The Sales Process and Dealing with Customers at the Checkout 04:56 Module 08: Consumer Rights Act 08:42 8: Consumer Rights Act 08:42 Module 09: Introduction to Visual Merchandising 07:38 9: Introduction to Visual Merchandising 07:38 Module 10: In-Store Design 09:04 10: In-store Design 09:04 Module 11: Exterior Design 09:31 11: Exterior Design 09:31 Module 12: Health & Safety for Retail Stores 09:59 12: Health and Safety for Retail Stores 09:59 Module 13: Management Skills for Leading Your Team 08:40 13: Management Skills for Leading Your Team 08:40 Assignment - Retail Training 03:00 14: Assignment On Retail Training 03:00 PDF Order Your CPD Quality Standard Certificate (Optional) 01:00 15: CPD Quality Standard Certificate (Optional) 01:00 PDF Order Your QLS Endorsed Certificate (Optional) 01:00 16: QLS Endorsed Certificate (Optional) 01:00 PDF Who is this course for? This Retail Training Course is Ideal for: Aspiring retail professionals Current retail associates seeking skill enhancement Retail managers and supervisors Small business owners in this sector Customer service professionals transitioning into retail Individuals interested in consumer behaviour and effective communication Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path The aim of this exclusive Retail course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas: Retail Assistant (£16,000 - £20,000 per year) Retail Manager (£20,000 - £30,000 per year) Merchandiser (£16,000 to £36,000 per year) Assistant Buyer (£20,000 - £30,000 per year) Sales Assistant (£16,000 - £20,000 per year) Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Life Coaching: Life Coaching Course Online Introducing Life Coaching: Life Coaching Course "Empowering the Next Generation" Online course! Study Life Coaching: Life Coaching Course online and take the first steps toward a long-term successful career. This course will help you enhance your CV, impress potential employers, and stand out from the crowd. One of the most commonly asked questions is, "What is Life Coaching?" Life Coaching: Life Coaching Course is more than just giving advice. Life Coaching: Life Coaching Course entails developing a relationship with the client and assisting them in determining what they can do to achieve their goals. As a life coach, it is important to understand your client's needs and the changes they need to make to improve their lives. Main Course: Level 7 Life Coaching Course Additional Free Courses included with Life Coaching: Life Coaching Course Free Course: Course 01: Dealing with Difficult People Course 02: Level 5 Negotiation Skills Course 03: Communication Skills Special Offers of this Life Coaching: Life Coaching Course: This Life Coaching: Life Coaching Course includes a FREE PDF Certificate. Lifetime access to this Life Coaching: Life Coaching Course Instant access to this Life Coaching: Life Coaching Course 24/7 Support Available to this Life Coaching: Life Coaching Course [ Note: Free PDF certificate as soon as completing Life Coaching: Life Coaching Course] Life Coaching: Life Coaching Course Online This Life Coaching: Life Coaching Course consists of 12 modules. Course Curriculum of Life Coaching: Life Coaching Course Module 01: Life Coaching Fundamentals Module 02: The Process of Life Coaching Module 03: Emerging Communication Skills Module 04: Introduction to Neuro-Linguistics Programming (NLP) Module 05: Mental Skills Development Module 06: Physical Skills Development Module 07: Body Language Module 08: Emerging Organizational Skills Module 09: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Certification of Life Coaching: Life Coaching Course After completing the Life Coaching: Life Coaching Course, you can instantly download your certificate for FREE. Assessment Method of Life Coaching: Life Coaching Course After completing Life Coaching: Life Coaching Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Who is this course for? Life Coaching: Life Coaching Course Online This Life Coaching: Life Coaching Course is open to candidates with no prior expert experience from all backgrounds. This Life Coaching course is perfect for: Life Coaches Students Fresh Graduates Job Seekers Requirements Life Coaching: Life Coaching Course Online To enrol in this Life Coaching: Life Coaching Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Life Coaching: Life Coaching Course. Be energetic and self-motivated to complete our Life Coaching: Life Coaching Course. Basic computer Skill is required to complete our Life Coaching: Life Coaching Course. If you want to enrol in our Life Coaching: Life Coaching Course, you must be at least 15 years old.

Fire Marshal Training - Level 3 offers comprehensive instruction in fire safety, prevention, and emergency response. Gain certification in workplace safety and evacuation procedures. Ideal for fire wardens, health and safety officers, and those seeking to enhance their understanding of fire hazards and regulations. Enrol now for expert-led instruction and practical skills development

Getting Started BA (Hons) Business and Management focuses on gaining practical knowledge in management. This program supports the learner to acquire the skills needed to manage a business organisation, such as communication, decision-making, and problem-solving. BA (Hons) Business and Management aims to make the learners aware of the various day-to-day operations and activities in a business organisation. Also, it aims for the students to understand the effective management of the business. In this qualification, learners will have the chance to study International Business. After completing this program, a learner will acquire the skills to make a prompt decisions in a competitive, changing business world. Besides, the qualification will help the student understand the techniques of modern business, and further, this course will provide knowledge to become a successful businessman in the contemporary world. Learners will bridge the gap between theory and practice upon completing the programme. The course improves the chances of progression in a career and helps the learner to manage the activities in a business organisation. The program comprises two phases; the first is the Level 4 and 5 Diploma in Business Management awarded by Qualifi and delivered by School of Business and Technology London. The second phase is the BA (Hons) Business and Management Top Up, delivered and awarded online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, PC or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements Applicants are required to have the following entry requirements: A level or Equivalent Minimum 1 Year of Business Management work experience Further, candidates are also required to demonstrate their English language proficiency. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - QUALIFI Level 4 and 5 Diploma in Business Management Programme Structure Level 4 The Qualification is made up of 6 units. All units are mandatory and required by learners to be awarded the Level 4 Diploma in Business Management. Level 4 diploma in Business Management made up of 120 credits which equates to 1200 hours of TQT and include 480 hours of GLH. Communications in Organisations Unit Reference Number : D/507/1581 TQT : 200 Credit : 20 This unit assists managers in examining the connections between effective communication and the cultivation of workforce comprehension and commitment to change. It does so by delving into the concept of good communication practices. Leadership and the Organisation Unit Reference Number : H/507/1582 TQT : 200 Credit : 20 This unit offers learners the chance to explore the characteristics and skills essential for successful leadership comprehensively. Learners will also be equipped to contemplate the application of various leadership theories and models to specific scenarios and understand the methods for developing leadership skills. Financial Awareness Unit Reference Number : M/507/1584 TQT : 200 Credit : 20 This unit is crafted to acquaint learners with the nature, role, and significance of financial information within organisations, specifically focusing on the managerial viewpoint. Managing Change Unit Reference Number : A/507/1586 TQT : 200 Credit : 20 This unit delves into the planning, implementation, and evaluation of change. It strongly emphasises involving those directly impacted, seeking their insights, knowledge, commitment, and ownership in the change process. Business Operations Unit Reference Number : F/507/1587 TQT : 200 Credit : 20 This unit centres on the proficient and resourceful planning and supervision of work activities. It equips learners with the competence to devise, enact, and modify operational plans to enhance effectiveness and efficiency while allowing for designing and overseeing suitable systems to ensure product and service quality. Developing Teams Unit Reference Number : J/507/1588 TQT : 200 Credit : 20 This unit centres on establishing, growing, and reinforcing teams to enable them to attain their goals and objectives. Learners are tasked with recognising the skills and potential of team members, and they should create avenues for team members to acquire new skills and experiences.   Level 5 The Qualification is made up of 6 units. All units are mandatory and required by learners to be awarded the Level 5 Diploma in Business Management Responding to the Changing Business Environment Unit Reference Number : R/507/1612 TQT : 200 Credit : 20 The central focus of this unit revolves around the evolving dynamics among business, government, and their constituents, leading to a landscape that presents both prospects and challenges for contemporary organisations. Profoundly grasping the organisational implications of these trends enables managers to adapt constructively to the shifting socio-economic milieu. Effective Decision Making Unit Reference Number : Y/507/1513 TQT : 200 Credit : 20 This unit will examine diverse approaches to corporate decision-making, encompassing the decision implementation process and effectively utilising knowledge within organisations. Business Development Unit Reference Number : D/507/1614 TQT : 200 Credit : 20 The primary objective of this unit is to equip learners with the essential knowledge and skills required for researching a market and formulating a development strategy, which may involve launching a new business model, establishing a new enterprise, or introducing a fresh product or service line. Business Models and Growing Organisations Unit Reference Number : H/507/1615 TQT : 200 Credit : 20 This unit delves into the growth journey of small businesses, the factors contributing to their success, and the optimal management of available growth opportunities. This comprehensive exploration will enhance the learner's comprehension of rapidly expanding organisations in the economy's private and social sectors. Customer Management Unit Reference Number : K/507/1616 TQT : 200 Credit : 20 This unit's primary goal is to give learners a profound understanding of customer behaviour. It will foster skills development and empower learners to employ tools and strategies organisations can utilise to enhance customer retention and cultivate stronger customer relationships. Risk Management and Organisations Unit Reference Number : T/507/1618 TQT : 200 Credit : 20 In this unit, learners will engage in the process of constructing risk profiles and devising risk management strategies for specific case studies. These case studies, accessible online, will serve as illustrative examples of the varied approaches organisations employ when addressing change.   Phase 2 - BA (Hons) Business and Management Programme Structure Strategic Management Sustainability and Responsible Business Marketing Communications Business Management Undergraduate Major Project Delivery Methods The program comprises two phases; the first is the Level 4 and 5 Diploma in Business Management awarded by Qualifi and delivered by School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The program is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the BA (Hons) Business and Management Top Up, delivered and awarded online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, PC or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.