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Dive into the intricacies of negotiation and agreement through our immersive Retail Management Diploma. This course transcends traditional

Whether you want to close a business deal or sell a house effective negotiation skills can help you seal the deal. This craft can take you a long way in both your personal and professional life. Learn this useful skill set from the comfort of your home with the Negotiation Skills Certificate course. This course will take your skills to the next level in no time. This course will provide quality training on negotiation. Through the informative and engaging modules, you will get a clear understanding of collaborative negotiation. Then it will provide elaborate lessons on the seven steps of successful negotiation. Next, you will learn how to apply these steps in your home. The course will also teach you tips and tricks to negotiate with different personalities. In addition to this valuable skill set you will also receive a certificate of achievement which will add significant value to your resume. Join now! Learning Outcomes  Get introduced to the essentials of collaborative negotiation Learn about the 7 steps of successful negotiation in detail Know how to use these 7 steps in your home Develop the skills to negotiate with different personality types Identify the practices you should avoid while negotiating Who is this Course for? Anyone who wants to improve their negotiation skills can join the course. The Negotiation Skills Certificate course will equip the learners with excellent negotiation techniques and help them close lucrative deals. Entry Requirements Individuals from any background can take the course A good understanding of the English language, numeracy and ICT Any smart device such as a laptop, pc, or smartphone with an internet connection CPD Certificate from Course Gate  After completing the final assignment, you will receive a CPD-accredited certificate. The PDF copy of the certificate will cost you £9. You can order the hard copy for £15, or you can get both the hard copy and PDF certificate for £22. Career Path This course will provide the learners with an in-depth understanding of the subject. After completing the course, the learners will develop the skills and knowledge to explore career opportunities in the following fields  Sales Executives Customer Service Executives Project Managers Estate Agent Contract Specialist Course Curriculum Introduction and The Principles of Collaborative Negotiation Welcome and Course Overview 00:06:00 Why Good Negotiation Practice Leads to Better Relationships 01:03:00 Shameless Book Plug 00:01:00 Millie's Cookie Story 00:07:00 Exercise 1: Intentions / Objectives for This Programme 00:01:00 Giving Structure to Your Negotiation Strategy Negotiation is not 00:02:00 Distinguishing Negotiation from -Haggling 00:07:00 The 7 Steps to Negotiation Success 00:06:00 Exercise 2: Giving Structure to your Negotiations 00:01:00 Step One - Preparing Yourself for Collaborative Negotiation Preparing Yourself and Your WIN Outcomes 00:06:00 Exercise 3: Securing Commitment to Negotiate 00:01:00 The 4 P's 00:01:00 The Importance of Personality 00:02:00 We, Then Me 00:02:00 Exercise 4: The 4 P's 00:01:00 Step Two - Preparation - Understanding the Power of Variables Introduction to Variables 00:04:00 Video Examples of Excellent Creativity in Variables 00:03:00 Exercise 5: Understanding the Power of Variables 00:01:00 Using the WIN Matrix 00:03:00 Exercise 6: Write Your Win Matrix 00:02:00 Step Three - Understanding Your Partner's Point of View Introduction 00:01:00 Example Story- Maps of the World - Dyl's Den 00:03:00 Exercise 7: Stepping Into Your Partner's Shoes 00:01:00 Step Four - Discussing Introduction- Stating Intentions 00:04:00 Co-Active Listening- Are You Really Listening 00:02:00 The Power of Pause 00:01:00 Exercise 8: Using Open Questions 00:01:00 Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00 Exercise 10: Socratic Questioning 00:04:00 Exercise 11: Creating a Discussion Agreement Statement= 00:01:00 Step Five - Proposing Introduction to the Propose Stage 00:05:00 Exercise 12: Putting Your Proposal into Writing 00:01:00 Step Six - Bargaining Introduction 00:02:00 Exercise 13: Creating a Bargaining Agreement Statement 00:02:00 The Power of Silence 00:04:00 Exercise 14: Developing Your Time-Out Strategy 00:01:00 Step Seven - Agreeing Introduction to Bargaining 00:04:00 The Written Columbo 00:02:00 Exercise 15: Drafting an 'Agreement In Principle' 00:01:00 Getting Yourself Out of the Way - The Human Operating System Introduction - The Missing Link 00:04:00 Exercise 16: Noticing Your Thinking 00:02:00 What Does this Mean in Your Negotiations? 00:03:00 Understanding Personality Why Personality? 00:05:00 Introducing the 4 Colours 00:04:00 Introducing the 8 Aspects 00:04:00 Inspiration v Discipline Driven 00:04:00 Exercise 17: Teddy Bear 00:01:00 Big Picture vs Down to Earth 00:03:00 Exercise 18: Football Club Trip 00:01:00 People Focused vs Outcome Focused 00:02:00 Splash App 00:02:00 Exercise 19: Completing Your Own Assessment 00:01:00 Negotiation with Different 'Personality Types' 00:04:00 Using the Seven Steps at Home Introduction 00:04:00 Avoiding Common Gambits Some Negotiators Use Nibbling - The Columbo 00:02:00 The Flinch 00:02:00 The Red Herring 00:01:00 Higher Authority 00:02:00 The Reluctant Buyer - Seller 00:01:00 The Best of a Bad Choice 00:01:00 Conclusion - Can You Really Get More by Giving More? Conclusion & Thank You 00:02:00 Bonus Lecture 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Description Do you want to be an expert in negotiating? Are you looking for to make a good command in agreement? To mitigate your inquisitiveness you may have a look at Negotiation and Agreement Training course. The course designs to minimize your quest regarding negotiation and agreement based problems. It teaches you how to prepare a strong agreement paper and negotiation pattern. It will teach to some effective method to be expert in the focusing rules of collective conciliation. It helps you to develop your analytical power considering its both positive and negative effects. The course will also allow you to develop your assessment ability. Every lesson of this course add a new dimension to your thinking based on agreement procedures, method, and rules of negotiation. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Negotiation and Agreement Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Negotiation and Agreement Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction and The Principles of Collaborative Negotiation Welcome and Course Overview FREE 00:06:00 Why Good Negotiation Practice Leads to Better Relationships 00:03:00 Shameless Book Plug 00:01:00 Millie's Cookie Story 00:07:00 Exercise 1: Intentions / Objectives for This Programme 00:01:00 Giving Structure to Your Negotiation Strategy Negotiation is not 00:02:00 Distinguishing Negotiation from -Haggling 00:07:00 The 7 Steps to Negotiation Success 00:06:00 Exercise 2: Giving Structure to your Negotiations 00:01:00 Step One - Preparing Yourself for Collaborative Negotiation Preparing Yourself and Your WIN Outcomes 00:06:00 Exercise 3: Securing Commitment to Negotiate 00:01:00 The 4 P's 00:01:00 The Importance of Personality 00:02:00 We, Then Me 00:02:00 Exercise 4: The 4 P's 00:01:00 Step Two - Preparation - Understanding the Power of Variables Introduction to Variables 00:04:00 Video Examples of Excellent Creativity in Variables 00:03:00 Exercise 5: Understanding the Power of Variables 00:01:00 Using the WIN Matrix 00:03:00 Exercise 6: Write Your Win Matrix 00:02:00 Step Three - Understanding Your Partner's Point of View Introduction 00:01:00 Example Story- Maps of the World - Dyl's Den 00:03:00 Exercise 7: Stepping Into Your Partner's Shoes 00:01:00 Step Four - Discussing Introduction- Stating Intentions 00:04:00 Co-Active Listening- Are You Really Listening 00:02:00 The Power of Pause 00:01:00 Exercise 8: Using Open Questions 00:01:00 Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00 Exercise 10: Socratic Questioning 00:04:00 Exercise 11: Creating a Discussion Agreement Statement 00:01:00 Step Five - Proposing Introduction to the Propose Stage 00:05:00 Exercise 12: Putting Your Proposal into Writing 00:01:00 Step Six - Bargaining Introduction 00:02:00 Exercise 13: Creating a Bargaining Agreement Statement 00:02:00 The Power of Silence 00:04:00 Exercise 14: Developing Your Time-Out Strategy 00:01:00 Step Seven - Agreeing Introduction to Bargaining 00:04:00 The Written Columbo 00:02:00 Exercise 15: Drafting an 'Agreement In Principle' 00:01:00 Getting Yourself Out of the Way - The Human Operating System Introduction - The Missing Link 00:04:00 Exercise 16: Noticing Your Thinking 00:02:00 What Does this Mean in Your Negotiations? 00:03:00 Understanding Personality Why Personality? 00:05:00 Introducing the 4 Colours 00:04:00 Introducing the 8 Aspects 00:04:00 Inspiration v Discipline Driven 00:04:00 Exercise 17: Teddy Bear 00:01:00 Big Picture vs Down to Earth 00:03:00 Exercise 18: Football Club Trip 00:01:00 People Focused vs Outcome Focused 00:02:00 Splash App 00:02:00 Exercise 19: Completing Your Own Assessment 00:01:00 Negotiation with Different 'Personality Types' 00:04:00 Using the Seven Steps at Home Introduction 00:04:00 Avoiding Common Gambits Some Negotiators Use Nibbling - The Columbo 00:02:00 The Flinch 00:02:00 The Red Herring 00:01:00 Higher Authority 00:02:00 The Reluctant Buyer - Seller 00:01:00 The Best of a Bad Choice 00:01:00 Conclusion - Can You Really Get More by Giving More? Conclusion & Thank You 00:02:00 Bonus Lecture 00:01:00 Resources Resources - Negotiation and Agreement Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this course, you will master the skills of effective communication by learning the key principles and techniques to express your thoughts, ideas and emotions clearly and confidently. You will enhance your listening skills and adapt communication styles in various situations. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand 6 barriers to effective communication. Recognise 9 tips for improving your communications skills. Understand 6 ways to stand out from the crowd. Learn about your natural behavioural and communication style. Recognise the 10 commandments of communication to build trust. Get to know the importance of non-verbal communication and why non-verbal communication matters in the workplace. Learn the importance of good communication skills in business. Recognise how to get comfortable speaking extemporaneously. Understand to focus on earning respect instead of laughs. Know how to work as a team depends on good communication. Learn to set ground rules for the team. Why Communication Course right for you? This online communication course will help you set the solid foundation of the communication kills also help you understand its benefits. You will also learn about the 6 barriers to effective communication 9 tips for improving your communications skills and 6 ways to stand out from the crowd with this comprehensive online course. This online course will also help you understand your natural behavioural and communication style and personal communication style. By taking this extensive online communication course, you will also learn the importance of listening in communication, the 10 commandments of communication to build trust, and the importance of non-verbal communication. By the end of the course, you will obtain extensive knowledge and understanding of how to read body language and use the same both personally and professionally. Communication Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction What You Should Know About Communication 6 Barriers to Effective Communication 9 Tips for Improving Your Communications Skills 6 Ways to Stand Out from the Crowd Understanding Your Natural Behavioral and Communication Style Reading Behavioral Clues to Myers-Briggs Personality Types: Extraversion/Introve Communicating with the Four DISC Styles Understanding Your Personal Communication Style - Why it is Important How Communication Styles Can Influence Workplace Culture The Importance of Listening in Communication The 10 Commandments of Communication to Build Trust Body Language of Listeners Important Active Listening Skills and Techniques to Understand Someone's Needs Active Listening: Avoid Miscommunication with Clients and Colleagues How Listening Impacts Conflict The Importance of Non-Verbal Communication Communicating with Your Body How to Learn Body Language How to Learn Another Culture's Non-verbal Cues The Importance of Non-Verbal Communication Why Nonverbal Communication Matters in the Workplace Developing Good Communication Skills is Key in Business Ask for Honest Feedback Start and End with Key Points Get Comfortable Speaking Extemporaneously Get to Know Your Audience. Focus on Earning Respect Instead of Laughs Working as a Team Depends on Good Communication Encourage Trust and Cooperation Among Employees on Your Team Delegate Problem-solving Tasks to The Team Delegate Problem-solving Tasks to The Team Set Ground Rules for The Team Facilitate Communication Review Who should take this course? This comprehensive communication course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge ofcommunication. Entry Requirements There are no academic entry requirements for this communication course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This communication course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about communication Understand the core competencies and principles of communication Explore the various areas of communication Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert leader or manager or speaker and presenter Communication Masterclass Course Master the skills you need to propel your career forward in communication. This course will equip you with the essential knowledge and skillset that will make you a confident leader or manager or speaker and presenter and take your career to the next level. This comprehensive communication masterclass course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this communication masterclass course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective communication practice and equip you with the essential skills, confidence and competence to assist you in the communication industry. You'll gain a solid understanding of the core competencies required to drive a successful career in communication. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for leader or manager or speaker and presenter or for people who are aspiring to specialise in communication. Enrol in this communication masterclass course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive communication masterclass course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this communication can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This communication masterclass course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This communication masterclass course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This communication masterclass course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:05:00 What You Should Know About Communication 00:04:00 6 Barriers to Effective Communication 00:05:00 9 Tips for Improving Your Communications Skills 00:04:00 6 Ways to Improve Your Communication Skills at Work important Communication Skill 00:05:00 6 Ways to Stand Out From the Crowd 00:05:00 How To Communicate With Your Team More Effectively 00:04:00 Understanding Your Natural Behavioral and Communication Style 00:03:00 Reading Behavioral Clues to Myers-Briggs Personality Types: Extraversion/Introve 00:04:00 Communicating wWith The Four DISC Styles 00:03:00 Are You Communicating Effectively The 4 Colors of Communication 00:04:00 Understanding Your Personal Communication Style - Why it is Important 00:04:00 Understanding Your Personal Communication Style - Why it is Important 00:04:00 The Importance of Listening in Communication 00:04:00 The 10 Commandments of Communication to Build Trust 00:03:00 Body Language of Listeners 00:04:00 Important Active Listening Skills and Techniques to Understand Someone's Needs 00:03:00 Active Listening: Avoid Miscommunication With Clients And Colleagues 00:03:00 How Listening Impacts Conflict 00:04:00 The Importance of Non-verbal Communication 00:04:00 Communicating With Your Body… 00:03:00 How to Learn Body Language 00:04:00 How To Learn Another Culture's Non-Verbal Cues 00:04:00 The Importance of Non-Verbal Communication 00:04:00 Why Nonverbal Communication Matters in the Workplace 00:05:00 Developing Good Communication Skills is Key in Business 00:05:00 Ask For Honest Feedback 00:03:00 Start And End With key Points 00:04:00 Get Comfortable Speaking Extemporaneously 00:03:00 Get to know Your Audience. 00:03:00 Focus on Earning Respect Instead of Laughs 00:04:00 Working as a Team Depends on Good Communication 00:04:00 Encourage Trust And Cooperation Among Employees on Your Team 00:03:00 Delegate Problem-Solving Tasks to The Team 00:04:00 Delegate Problem-Solving Tasks to The Team 00:04:00 Set Ground Rules For The Team 00:03:00 Facilitate Communication 00:03:00 Review 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Limited Time Offer | Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift | CPD QS Certified | 115 CPD Points | Lifetime Access

EA/PA Excellence Workshop Live from London on the 25th of April 2024. Featuring Keynote speaker Reggie Love, former Special Assistant to 44th President of the USA, Barrack Obama. Panel featuring Sophie Chapman, assistant to Steven Bartlett entrepreneur, author, host of the diary of a CEO and youngest ever dragon on BBC's Dragon's Den, Victoria Wratten, CEO of the Executive & Personal Assistants Association. The workshop contains, panel talk, keynote talk and facilitation over key topics from Kate Wood over the course of the day.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Kitchen Supervisor Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 8 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Kitchen Supervisor course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Kitchen Supervisor course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes of Kitchen Supervisor: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Kitchen Supervisor Course? Opportunity to earn a certificate accredited by CPDQS after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum of Kitchen Supervisor Essential Skills**** Here is the curriculum breakdown of the Kitchen Supervisor course: Module 01: Understanding the Role of Supervision Defining Supervision Types of Supervision Roles of a Supervisor Challenges Supervisors Face Successful Supervisors Do Things Differently Summary Module 02: Essential Skills in Supervision Problem-Solving and Decision Making Planning Delegation Basics of Internal Communications Meeting Management Summary Module 03: Employee Management Goal Settings Motivation Observation and Feedback Addressing Performance Issues Conducting Performance Reviews Summary Module 04: Conflict Management Why Conflicts Happen Managing Conflict Based on Personality Types Managing Conflict Based on Perception Managing Conflict Based on Goals Handling Common Conflict Situations Summary Module 05: Supervision of Food Safety What is a Supervisor? Essential Supervisor Skills Communication and Motivation Suggested Responsibilities of a Supervisor The Role of the Supervisor What Sort of Supervisory Styles Count? Failures of Management and Supervisors Food Safety Cultures Standards Food Safety Policies Quality Assurance Quality Control Summary Module 06: Food Safety Management System What is a Food Safety Management System (FSMS)? Who needs an FSMS?What should an FSMS include?How often should the FSMS be reviewed?Who needs to see the FSMS? What is Hazard Analysis Critical Control Point (HACCP)? Advantages of HACCPSeven Principles of HACCPPrerequisite Programmes for HACCP The Implementation of HACCP (12 logical steps) Description of the each 12 steps Food Safety Management System Based on HACCP Principles Summary Assessment Module 07: Food Safety Management Tools Safer Food, Better Business (SFBB) Opening and Closing Checks Food Safety Management for Retailers Documenting the Food Safety System Why is a written Food Safety Management System required? Summary Assessment Module 08: Contamination Hazards Cross-Contamination Where Can Contamination Occur? The Sources of Contamination Types of Contamination Hazards Microbiological HazardsPhysical HazardsChemical HazardsAllergenic Hazards Vehicles of Contamination Detecting Contaminants Summary Assessment Module 09: Controlling Contamination The Control of Different Contamination Hazards Microbiological HazardsPhysical HazardsChemical HazardsAllergenic Hazards Deliveries Food Storage Stock Control Recording and Labelling Use by Dates The role of the Supervisor in Preventing Contamination Summary Assessment Module 10: Personal Hygiene Food safety Legislation and High Standards of Personal Hygiene Hazards from Food Handlers HandsThe nose, mouth and earsCuts, boils, septic spots and skin infectionsThe hairJewellery and perfumeSmokingEmployee sickness Protective Clothing Exclusion of Food Handlers Visitors The Role of Supervisor in Personal Hygiene Summary Assessment Module 11: The Food Hygiene Rating Scheme What is The Food Hygiene Rating Scheme? Why is Food Hygiene Rating Important? What the Food Hygiene Rating Covers The Rating Scale Understanding the scoring system Is It a Legal Requirement to Display the Food Hygiene Rating? What does an Environmental Health Officer Look for? The FSA Inspection What happens if you are prosecuted? Due Diligence Can you appeal? Finding a Rating Differences Between Online Ratings and the Rating Sticker That is Displayed Frequency of Inspections How Do You Achieve a 5 star food hygiene rating? Summary Assessment Module 12: Food Preparation and Processing for Food Manufacturing Controlling the temperature in order to control the bacteria Cooking Food Hot Holding Food Cooling Hot Food Checking Temperatures When things go wrong Summary Assessment Module 13: Cleaning The Purpose of Cleaning Safe Cleaning Precautions Detergents and Disinfectants Cleaning and disinfection Cleaning schedules Safe cleaning Six stages of cleaning Cleaning food storage areas and chillers Dishwashers Pests and controlling pests Summary Assessment Module 14: Waste Disposal, Cleaning and Disinfection Waste Storage The Removal of Waste The Benefits of Cleaning Energy in Cleaning Thermal energy Detergents Cleaning Equipment Mechanical Equipment Disinfection Procedures and Methods of Cleaning Manual Equipment and Utensil Washing Cleaning a Cooked Meat Slicing Machine Clean in Place (CIP) Cleaning Schedules The Role of Supervisor in Cleaning In-house and Contract Cleaning Summary Assessment Module 15: Pest Management Pests Looking for Evidence of Pests Contamination Caused by Pests Pets Pest Control Good Housekeeping Prevention The Use of Pest Control Contractor A Due-Diligence Defence The Role of Supervisor in Pest Control Summary Assessment Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Kitchen Supervisor Course Right for You? Anyone interested in learning more about this subject should take this Kitchen Supervisor course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Kitchen Supervisor program does not require any prior knowledge; everyone may participate! This Kitchen Supervisor course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Kitchen Supervisor course allows you to study at your own speed and grow a quality skillset. Career path After completing this Kitchen Supervisor Course, you are to start your career or begin the next phase of your career in this field. Our entire Kitchen Supervisor course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Fraud Prevention: A Guide for Small and Medium Sized Enterprises   Course Description   Copyright Ross Maynard 2021   Course Description Business fraud is a significant, and growing problem. Hardly a day goes by without news reports of organisations being hacked or having their data hijacked. Phishing scams and ID theft are also serious threats to businesses. According to data produced by Accenture, 43% of cyber attacks are aimed at small or medium sized organisations, but only 14% of those organisations are well protected. Around 60% of successful internet fraud cases are the result of phishing emails, and  30% of cases result from ID theft. These two approaches are increasingly being combined in business internet fraud. The aim of this course is to help managers in small or medium sized organisations understand the fraud risk that they face, and to take action to mitigate the risk. The course covers frauds risks, creating an anti-fraud culture and developing an fraud risk management strategy. The course comes with a fraud risk mini-audit and sample anti-fraud policies, and related policy documents. The best way to prevent fraud is to have clear anti-fraud policies and procedures which all staff understand, and which are rigorously enforced; coupled with an open, communicative environment, where staff feel safe and supported to question actions and raise concerns. To help your organisation put these elements in place, this course has five parts: Part 1: What is Fraud and Who Commits it? Part 2: Creating an Anti-Fraud Culture Part 3: Fraud Risk Management Part 4: Managing Bribery Risk Part 5: Appendices with sample anti-fraud policies, fraud response plans, a whistleblowing policy and anti-bribery policy.   I hope you find the course helpful.     Key Learning Points  On completion of the course, delegates will be able to: Define meaning and nature of business fraud Appreciate the variable nature of people’s honesty and how that can tip into fraud Understand the personality types of people who commit business fraud Identify the elements of an anti-fraud culture Explain the steps required to guard against internet fraud Understand the elements of a fraud risk management strategy Outline the sanctions available for those committing fraud Develop an Anti-Fraud Policy, Fraud Response Plan, Whistleblowing Policy and Anti-Bribery Policy for their organisation Begin to audit the level of fraud risk and bribery risk in their organisation     Curriculum Part 1: What is Fraud and Who Commits it? L1: What is Fraud? L2: The Variable Nature of Honesty Part 2: Creating an Anti-Fraud Culture L3: Creating an Anti-Fraud Culture L4: Internet Fraud and Cybercrime  Part 3: Fraud Risk Management L5: The Fraud Risk Management Strategy Part 1 L6: The Fraud Risk Management Strategy Part 2 L7: Sanctions for Fraud  L8: Tips to Help Prevent Fraud L9: The Fraud Risk Mini-Audit L10: Fraud Prevention Exercises Part 4: Managing Bribery Risk L11: The Bribery Act 2010 L12: The Bribery Risk Mini-Audit Part 5: Appendices Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy     Pre-Course Requirements There are no pre-course requirements     Additional Resources PDF copies of the following documents are provided with the course: Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy Sample Code of Ethics CIMA Fraud Risk Management Guide 2016 The Honesty Questionnaire The Fraud Risk Mini-Audit The Bribery Risk Mini Audit     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

We use the Insights Discovery® Personality profiling model, which adds a simple visual methodology that supports effective communication. Explore the concept of change and gain an understanding of the process Understand how different personality types respond to change Engage the wider organisation by building relationships with staff Motivate teams through change Insights Discovery - How it Works: Through Insights Discovery® and our own, in-house Insights Discovery® licenced practitioner, we use the Insights Discovery model to understand an individual’s unique preferences. Our Insights Discovery-based people development programmes are simple and deeply insightful. They provide immediate impact and enable positive, lasting change. Insights Discovery® is: Simple: easy to understand so everyone can apply what they learn. Universal: it speaks to everyone at all levels. Deeply Insightful: take you places you never expected. Positive: the supportive language is so engaging it empowers people to change. Fun! The memorable colour energy system that really sticks Using Insights Discovery® as part of a wider programme: Insights Discovery® is at the heart of everything that we do. This simple framework of four colour energies can be used to develop highly-tailored solutions to meet your unique business needs. Example solutions: Increasing communication and collaboration: learn how your team, department or organisation can work together more effectively in a series of Insights Discovery® Workshops. Improving personal effectiveness: as part of a programme of coaching, Insights Discovery can be used to identify areas of strength and help create a development plan tailored to each individual. Developing leaders and sales people: use an understanding of preferences to assess individual and collective strengths and enhance crucial business skills. Explore the concept of change and gain an understanding of the process Understand how different personality types respond to change Engage the wider organisation by building relationships with staff Motivate teams through change