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2677 Courses

Delivery Driving & Vehicle Maintenance - CPD Certified

4.7(47)

By Academy for Health and Fitness

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << Have you ever wondered how all those packages get delivered to your doorstep? The UK delivery industry is booming, with millions of parcels whizzing across the country every day. The need for professional delivery drivers is increasing, with typical annual pay ranging from £20,000 to £27,000, with room for development. But before you hop behind the wheel of a delivery van, there's some essential knowledge to pick up. Are you ready to ensure smooth deliveries, keep your vehicle in top shape, and navigate the roads with confidence? This Delivery Driving & Vehicle Maintenance Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Introduction to the Delivery Driving Course 02: Vehicle Maintenance Course 03: Large Good Vehicles (LGV) Course 04: Manual Handling Course 05: Driving Theory Test Preparation Our comprehensive bundle covers an in-depth introduction to delivery driving, time management skills essential for maintaining punctuality, and valuable customer service training to ensure satisfaction at every doorstep. With our added emphasis on vehicle maintenance, keep your vehicle in prime condition, ensuring maximum efficiency and safety. Additionally, this bundle includes a course on driving theory test preparation, giving you a robust foundation for acing your driving tests. Learning Outcomes of Delivery Driving & Vehicle Maintenance Develop a comprehensive understanding of delivery driving principles and best practices. Master vehicle maintenance techniques for troubleshooting and routine repairs. Gain expertise in operating large goods vehicles (LGVs) safely and efficiently. Learn proper manual handling procedures to prevent injuries and ensure safety. Prepare for driving theory tests with comprehensive test preparation materials. Enhance your knowledge of safe and efficient transportation operations. So why wait? Enrol now and ignite your career with our Delivery Driving & Vehicle Maintenance Bundle today! Why Choose Our Delivery Driving & Vehicle Maintenance Course? Get a Free CPD Accredited Certificate upon completion of Delivery Driving & Vehicle Maintenance Get a free student ID card with Delivery Driving & Vehicle Maintenance Training The Delivery Driving & Vehicle Maintenance is affordable and simple to understand Lifetime access to the Delivery Driving & Vehicle Maintenance course materials The Delivery Driving & Vehicle Maintenance comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Introduction to the Delivery Driving Module 01: Introduction To The Delivery Driving Module 02: Delivery And Collection Module 03: Maintaining Records Module 04: Effective Route Planning Module 05: Stress Management Module 06: Driver CPC Module 07: Maintain Traffic Laws Module 08: Parking And Reversing Module 09: Driving In Adverse Weather Condition Module 10: Safety Regulations And Hygiene Module 11: Vehicle Maintenance And Safety Module 12: Zero Contact Delivery Methods Course 02: Vehicle Maintenance Module 1: Safety Rules & Introduction To Tools Module 2: General Maintenance For Car Mechanics Module 3: Dashboard Indicator Lights Module 4: Tires Module 5: Internal Combustion Engines & Engine Oil Module 6: The Cooling System Module 7: The Fuel System Module 8: The Electrical System Module 9: The Drive Train Module 10: Brakes Module 11: Buying A Car Course 03: Large Good Vehicles (LGV) Module 01: Knowing Your LGV Module 02: Characteristics Of Vehicle Module 03: Vehicle Limit Module 04: Loads And Load Restraint Module 05: Drivers' Hours And Records Module 06: Vehicles And Driving Module 07: Health And Conduct Module 08: LGV Safety Inspection Module 09: Qualified LGV Driver Module 10: Provisional LGV Licence =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £63) CPD Hard Copy Certificate: £29.99 (Each) CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Delivery Driving & Vehicle Maintenance bundle is suitable for everyone. This bundle is ideal for: New drivers Career changers Delivery driver hopefuls LGV license seekers Safety-conscious individuals Requirements You will not need any prior background or expertise in this Delivery Driving & Vehicle Maintenance bundle. Career path This Delivery Driving & Vehicle Maintenance bundle will allow you to kickstart or take your career in the related sector to the next stage. Delivery Driver HGV Driver Fleet Manager Logistics Coordinator Dispatcher Entrepreneur (Delivery Service) Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee.

Delivery Driving & Vehicle Maintenance - CPD Certified
Delivered Online On Demand24 hours
£35

Data Entry Administrator & Data Entry Clerk Diploma - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Businesses usually plan ahead for their future moves and plans, basing their decisions on prior data. Making dynamic judgements becomes difficult if data is not adequately organised and maintained. In the UK, businesses lose an estimated £12 billion annually due to poor data quality; highlighting the critical role of proficient data administrators. Our comprehensive bundle is designed to enhance your proficiency with the latest tools and compliance practices to make you an asset in any office setting. This bundle covers everything from basic data entry skills to advanced data analysis with Google Data Studio, ensuring a well-rounded skill set. Courses like the Data Entry Administrator Diploma and Data Entry Clerk & Office Admin Assistant provide foundational knowledge, while General Data Protection Regulation (GDPR) & Cyber Security Management addresses crucial security practices. Additionally, practical skills in Microsoft Excel, Business and Data Analytics, and Financial Analysis are taught, equipping you to handle complex data environments effectively. Courses Are Included in this Data Entry Administrator & Clerk Bundle: Course 01: Data Entry Administrator & Clerk - CPD Certified Course 02: Google Data Studio: Data Analytics Course 03: General Data Protection Regulation (GDPR) & Cyber Security Management Course 04: Business and Data Analytics for Beginners Course 05: Business Administration Course 06: Office Admin Assistant Course 07: Office Administration & Skills Diploma Course 08: Business Improvement Course 09: Financial Analysis Course Course 10: Ultimate Microsoft Excel For Business Bootcamp Course 11: Diploma in Business Proposal Writing Course 12: Business Etiquette and Professional Behaviour Course 13: Negotiation Skills Certificate Course 14: Diploma in Performance Management Course 15: Workplace Confidentiality Course 16: Project Management Course Course 17: Product Management Course 18: Strategic Marketing & Planning Course 19: Visual Merchandising Diploma Course 20: Customer Service Training Embrace the opportunity to become a cornerstone of workplace efficiency and data management by enroling in our Data Entry Administrator course. Enrol now and join us to advance your career and become part of the future of business operations. Learning Outcomes of this Bundle: Master efficient data entry techniques and office administration skills. Analyse data effectively using Google Data Studio and Excel. Understand GDPR compliance and cyber security essentials. Develop business and financial analysis skills for workplace application. Enhance communication, negotiation, and project management capabilities. Apply strategic planning and performance management in business settings. This Diploma in Data Entry Administrator at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Data Entry. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Data Entry setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Data Entry-related fields, impacting their Data Entry experiences and long-term development. Course Curriculum Course 01: Data Entry Administrator & Clerk - CPD Certified Module 01: Introduction Module 02: Using the Computer Module 03: Common Rules and Guidelines Module 04: Using Excel for Efficient Data Entry Module 05: Using Excel's Flash Fill and Autofill to Automate Data Entry Module 06: How to Create a Form in Excel? Module 07: Using Statistics Packages Course 02: Google Data Studio: Data Analytics Module 01: Introduction to GDS Module 02: Data Visualisation Module 03: Geo-visualisation Module 04: A Socio-Economic Case Study Course 03: General Data Protection Regulation (GDPR) & Cyber Security Management Module 01: The Purpose and Principles of the UK GDPR Module 02: The Legal Foundations of GDPR Module 03: The Governance of GDPR Module 04: Protecting Personal Data Module 05: Exemptions to GDPR Module 06: International Transactions and National Security Module 07: Introduction to Cyber Security Module 08: Cyber Attacks Module 09: Cybercrimes Module 10: Cyber Security and Data Breaches Module 11: Password Management Module 12: Internet Browsing Module 13: Office and Remote Work Security Module 14: Device Management Module 15: Preventative Measures =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously, it was £12.99*20 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring data entry clerks Office administrators Career changers Business professionals Administrative staff Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Data Entry Administrator: £18,000 - £25,000 Office Manager: £24,000 - £35,000 Business Analyst: £35,000 - £60,000 Financial Analyst: £30,000 - £50,000 Project Manager: £30,000 - £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD . CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Data Entry Administrator at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Data Entry Administrator & Data Entry Clerk Diploma - CPD Certified
Delivered Online On Demand4 days
£109

Estate Agent Diploma - CPD Certified

4.9(27)

By Apex Learning

**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Elevate your career in real estate with the Estate Agent Diploma - CPD Certified. This comprehensive diploma offers essential knowledge and skills to shine as an estate agent. Whether you're aiming for a new job or seeking a promotion, this course is designed to give you a competitive edge in the real estate industry. Gain the expertise you need to stand out and advance in your career as a proficient estate agent. The Estate Agent Diploma covers a wide range of skills, from fundamental to advanced, ensuring you have a thorough understanding of the real estate market. By mastering various aspects of property sales, management, and client relations, you'll be well-equipped to navigate the complexities of the industry. This diploma not only enhances your professional abilities but also adds significant value to your resume. Throughout the programme, you will develop crucial competencies for success as an estate agent while gaining valuable career insights. You'll build a strong foundation and sharpen your skills, providing you with a clear path for future growth. By the end of the Estate Agent Diploma, you'll be prepared to excel in the competitive real estate sector and achieve your career goals. Along with this Estate Agent Diploma course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Estate Agent Diploma Bundle Consists of the following Premium courses: Course 01: Real Estate Agents | Online Course Course 02: Property Law and Legislation Course 03: Understanding Wills and Probate Laws - Level 2 Course 04: Conveyancing- Online Diploma Course Course 05: Sales: Psychology of Customers Course 06: Social Housing and Tenant Management Level 2 Course 07: Residential Property Sales Course 08: Mortgage Adviser Course Course 09: Customer Service Training Complete Diploma Course 10: Effective Communication Skills Diploma Course 11: Complete Communication Skills Master Class for Life As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Estate Agent Diploma to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Key Features of the Course: FREE Estate Agent Diploma - CPD Certified certificate Get a free student ID card with Estate Agent Diploma - CPD Certified training (£10 applicable for international delivery) Lifetime access to the Estate Agent Diploma - CPD Certified course materials The Estate Agent Diploma - CPD Certified program comes with 24/7 tutor support Get instant access to this Estate Agent Diploma - CPD Certified course Learn Estate Agent Diploma - CPD Certified training from anywhere in the world The Estate Agent Diploma - CPD Certified training is affordable and simple to understand Learning Outcomes: Gain a comprehensive understanding of estate agent responsibilities and real estate market dynamics. Master key aspects of property law and legislation affecting real estate transactions. Develop expertise in conveyancing processes and property sales procedures. Understand the psychological principles behind customer behaviour in real estate. Learn effective techniques for managing social housing and tenant relations. Enhance communication skills crucial for estate agents, including customer service and negotiation strategies. Description The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Real Estate expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum : Course 01: Real Estate Agents | Online Course An Introduction Different Types of Estate Agents Getting Started on the Job Listing Property: Finding the Sellers Valuation Process Negotiation Selling Property: Finding the Buyers Letting Property Technologies Regulations How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estate Agent Diploma bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Estate Agent Diploma is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path opportunities in the real estate sector: Estate Agent: £25,000 - £40,000 Property Manager: £30,000 - £45,000 Conveyancer: £35,000 - £55,000 Mortgage Advisor: £30,000 - £50,000 Residential Sales Negotiator: £25,000 - £38,000 Customer Service Manager: £30,000 - £50,000 Certificates Certificate of completion Digital certificate - Included

Estate Agent Diploma - CPD Certified
Delivered Online On Demand45 hours
£49

Boost Customer Satisfaction: Join us 1 Day Training in Leeds

By Mangates

Customer Service Essentials 1 Day Training in Leeds

Boost Customer Satisfaction: Join us 1 Day Training in Leeds
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Darlington

By Mangates

Customer Service Essentials 1 Day Training in Darlington

Boost Customer Satisfaction: Join us 1 Day Training in Darlington
Delivered In-Person + more
£595 to £795

Level 2 Certificate in Principles of Business Administration

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Level 2 Certificate in Principles of Business Administration Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that 82% of UK businesses report difficulties finding qualified staff with the right skills? With over 5.5 million SMEs in the UK, demand for business leadership has surged and If you want to effectively utilise this opportunity and manage teams, operations and strategy, then this Level 2 Certificate in Principles of Business Administration bundle delivers the expertise today's organisations need. From Project Management and Product Management to Financial Analysis and proposals, gain comprehensive business abilities. Understand core principles around Operations, Administration, Management and more. Build Strategic Plans and Process Improvements that drive results. Lead with agility while ensuring Business Etiquette and Communication finesse. Courses Are Included In This Level 2 Certificate in Principles of Business Administration Bundle: Course 01: Level 2 Certificate in Principles of Business Administration Course 02: Advanced Diploma in Business Management at QLS Level 7 Course 03: Business Plan for Entrepreneurs Course 04: Agile Project Management Course 05: Workplace Performance Management Course 06: Diploma in Operations Management Course 07: Research Methods in Business Course 08: Strategic Business Management Course 09: Change Management Course 10: Corporate Paralegal Course 11: Diploma in Business Proposal Writing Course 12: Business Improvement Course 13: Internal Audit Skills Course 14: International Business Principles Course 15: Level 3 Diploma in Business Etiquette Course 16: Product Management Course 17: Financial Analysis Course Course 18: Capital Budgeting & Investment Decision Rules Course 19: Managerial Accounting Training Course 20: Certificate in Purchasing and Procurement Course 21: Sales Skills Course Course 22: Negotiation Skills Certificate Course 23: Retail Management Skills Course 24: Delegation Skills Training Course 25: Presentation Skills Guideline Course 26: Customer Service Training Course 27: Visual Merchandising Diploma Course 28: Strategic Marketing & Planning Course 29: Compliance Officer Training Level 3 Course 30: Workplace Confidentiality Joining in on this Level 2 Certificate in Principles of Business Administration is more than just taking an online course; it's an investment in your future. By completing this bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Enrol on this course today and take the first step towards achieving your goals and dreams in Business Administration! Learning Outcomes of Level 2 Certificate in Principles of Business Administration Gain a solid foundation in business administration principles. Develop strategic thinking and decision-making skills. Master essential project management methodologies. Become an effective communicator and leader. Learn to write impactful business plans and proposals. Gain confidence in navigating the global business environment. With this Level 2 Certificate in Principles of Business Administration course, you will get 30 CPD Accredited PDF Certificates, Hardcopy Certificate of 1st Course and our exclusive student ID card absolutely free. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away with our Level 2 Certificate in Principles of Business Administration Training! This premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of this course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Course 01: Level 2 Certificate in Principles of Business Administration Module 01: What is Business Administration? Module 02: Business and Organisations Module 03: Management of Business Module 04: Business Organization Perspectives Module 05: Decision Making Module 06: Approaches to Leadership Module 07: Management Module 08: Definition of Management Module 09: Characteristics of Management Module 10: Management Functions/Process of Management Module 11: Nature of Management Module 12: Levels of Management Module 13: Characteristics of Professional Managers Module 14: Principles of Management Module 15: What Is Payroll? Module 16: Principles Of Payroll Systems Module 17: Confidentiality And Security Of Information Module 18: Effective Payroll Processing Module 19: Increasing Payroll Efficiency Module 20: Risk Management in Payroll Module 21: Time Management Module 22: Personnel Filing Module 23: When Workers Leave Employment Module 24: Hiring Employees Module 25: Paye and Payroll for Employers Module 26: Tell HMRC about a New Employee Module 27: Net And Gross Pay Module 28: Statutory Sick Pay Module 29: Minimum Wage for Different types of Work Course 02: Advanced Diploma in Business Management at QLS Level 7 Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Course 03: Business Plan for Entrepreneurs Module 01: Add Navigation Links and Copyright Module 02: Things to Consider Before Starting a Business Plan Module 03: The Elements of a Business Plan Module 04: Who Are You Writing the Business Plan For Module 05: The Purpose of a Business Plan Module 06: How a Business Plan Can Help with Long Term Success Module 07: Adding Container for iScroll and Google Map Module 08: Reasons You Need a Business Plan Module 09: The Conclusion To The Course =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 470 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring business leaders Senior management staff Project managers Business consultants Operations managers Administrative professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Business Administrator: £30,000 - £60,000 Project Manager: £35,000 - £70,000 Business Consultant: £40,000 - £100,000 Operations Manager: £30,000 - £70,000 Senior Executive: £50,000 - £120,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Level 2 Certificate in Principles of Business Administration
Delivered Online On Demand7 days
£209

Boost Customer Satisfaction: Join us 1 Day Training in Leicester

By Mangates

Customer Service Essentials 1 Day Training in Leicester

Boost Customer Satisfaction: Join us 1 Day Training in Leicester
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Derby

By Mangates

Customer Service Essentials 1 Day Training in Derby

Boost Customer Satisfaction: Join us 1 Day Training in Derby
Delivered In-Person + more
£595 to £795

Customer Service Management

4.9(27)

By Apex Learning

Overview Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our Customer Service Management course. This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards. The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently. Key Features of the Course: FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on WIFI, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:51:00 hours total •Module One - Customer Service : Who We Are and What We Do •Module Two - Customer Service : Establishing Your Attitude •Module Three - Customer Service : Identifying and Addressing Customer Needs •Module Four - Customer Service : Generating Return Business •Module Five: In-Person Customer Service •Module Six - Customer Service : Giving Customer Service over the Phone •Module Seven - Customer Service : Providing Electronic Customer Service •Module Eight - Customer Service : Recovering Difficult Customers •Module Nine - Customer Service : Understanding When to Escalate

Customer Service Management
Delivered Online On Demand1 hour 51 minutes
£12

Boost Customer Satisfaction: Join us 1 Day Training in Doncaster

By Mangates

Customer Service Essentials 1 Day Training in Doncaster

Boost Customer Satisfaction: Join us 1 Day Training in Doncaster
Delivered In-Person + more
£595 to £795