401 Courses

🚀 Unleash Profit Potential with Strategic Pricing Formulas for Business Success - Module 4: Advanced Pricing Models! 🚀   Are you tired of second-guessing your pricing strategy? Ready to take your business to new heights by mastering the art of pricing? Look no further! Welcome to Module 4 of our game-changing online course: 'Strategic Pricing Formulas for Business Success - Advanced Pricing Models.'   🌟 Unlock the Power of Advanced Pricing Models! In this cutting-edge module, we dive deep into the intricacies of strategic pricing, equipping you with the tools and knowledge needed to propel your business forward. Here's a sneak peek into the curriculum:   🚀 Module 1: Introduction Lay the foundation for success by understanding the fundamentals of pricing strategies. Discover the critical role pricing plays in shaping consumer behavior and market dynamics. Gain insights into how pricing impacts your brand perception and overall business profitability. 💡 Module 2: Pricing Models Explore a variety of proven pricing models, from cost-plus pricing to value-based pricing. Learn how to analyze market conditions and competitor pricing strategies. Master the art of setting the right price to maximize revenue and customer satisfaction. 🌐 Module 3: Advanced Pricing Models (Focus of This Course!) Now, brace yourself for the ultimate deep dive into advanced pricing strategies. Here's what you'll conquer: Dynamic Pricing Strategies:Harness the power of real-time data to adjust prices dynamically.Explore personalized pricing strategies to cater to individual customer segments. Psychological Pricing Tactics:Understand the psychology behind consumer decision-making.Implement pricing tactics that influence perception and drive purchasing behavior. Subscription and Tiered Pricing:Learn how to create irresistible subscription models.Craft tiered pricing structures that appeal to different customer preferences. Bundling and Upselling Techniques:Master the art of bundling products and services for maximum value.Implement effective upselling strategies to boost average transaction value.   🌈 Why Choose This Course? Expert-Led Learning: Benefit from the expertise of industry professionals who have mastered the art of strategic pricing. Practical Applications: Apply your newfound knowledge with real-world case studies and hands-on exercises. Lifetime Access: Enjoy continuous access to updated content, ensuring your skills remain cutting-edge. Community Support: Join a vibrant community of like-minded entrepreneurs and pricing enthusiasts.   Don't miss out on this opportunity to revolutionize your pricing strategy! Enroll now in 'Strategic Pricing Formulas for Business Success - Module 4: Advanced Pricing Models' and set your business on the path to unparalleled success. 🚀✨   💡 Enroll Today and Price Your Way to Prosperity! Course Curriculum Module 1- Introduction Overview of Pricing Models 00:00 Module 2- Pricing Models Cost-Based Pricing Pros and Cons 00:00 Market-Based Pricing Pros and Cons 00:00 Value-Based Pricing Pros and Cons 00:00 Choosing a Pricing Model 00:00 Common Mistakes in Pricing 00:00 Setting Your Price Case Study 00:00

As the retail industry continues to evolve, the demand for skilled data analysts is on the rise. According to recent statistics, the global retail analytics market is expected to reach $10.4 billion by 2025, with a compound annual growth rate of 19.6%. This indicates a significant opportunity for professionals in this field. Our Data Analyst: Retail Data Analytics course offers comprehensive training in the latest techniques and tools used in the retail industry, equipping learners with the skills they need to succeed in this exciting and growing field. This Diploma in Retail And Data Analytics at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! At the end of this Data Analyst : Retail Data Analytics course, you will: Understand the basics of retail analytics and how it impacts the industry Analyse retail psychology and apply it in different scenarios Develop a retail strategy that aligns with business goals Create effective forecasts to plan and manage inventory Set appropriate pricing strategies that balance profit and customer satisfaction Apply analytics software to derive insights from data and inform decision-making Streamline supply chain management to improve efficiency and reduce costs Understand the sales process and how to engage with customers at the checkout Develop strategies for selling in multiple channels, including e-commerce Use trends and customer data to target effectively and increase sales This Retail Data Analytics at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Data Analyst : Retail Data Analytics at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Retail Data Analytics at QLS Level 5 course: Module 1: Introduction To Retail Analytics Module 2: Retail Psychology Module 3: Retail And Data Analytics Module 4: Benefits Of Retail Analytics Module 5: Retail Strategy Module 6: Retail Buying And Merchandising Module 7: Forecasting Module 8: Retail Pricing Module 9: Analytics Software Module 10: Supply Chain Management In Retailing Module 11: The Sales Process And Dealing With Customers At The Checkout Module 12: Selling In Multiple Channels Module 13: Taking Trends And Targeting Customers Effectively Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Retail And Data Analytics at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring data analysts seeking to specialise in the retail industry Retail professionals who wish to develop their analytical skills and knowledge Business owners and entrepreneurs looking to improve their retail operations Requirements No prior background or expertise is required. Career path Data Analyst: Average salary of £32,000 per annum Pricing Analyst: Average salary of £30,000 per annum Supply Chain Analyst: Average salary of £29,000 per annum Forecasting Analyst: Average salary of £31,000 per annum E-commerce Analyst: Average salary of £32,000 per annum Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Retail And Data Analytics at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Retail And Data Analytics at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Boost Your Career By Enrolling In This QLean Six Sigma Green Belt for Service Industry Bundle To Overcome Your Challenges! Receive 10 CPD Accredited additional bundle courses related to Six Sigma Green Belt for free when you purchase this Lean Six Sigma Green Belt for Service Industry Bundle. Supercharge your service industry career with our game-changing Lean Six Sigma Green Belt course. Gain the skills and certification needed to drive continuous improvement in Lean Six Sigma Green Belt, boost productivity, and propel your professional success to new heights in Six Sigma Green Belt. This Lean Six Sigma Green Belt for Service Industry Bundle Package includes: Course 01: Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5 10 Additional CPDQS Accredited Premium Courses related to Six Sigma green belt- Course 01: Lean Six Sigma White Belt course Course 02: Lean Six Sigma Black Belt Course Course 03: Lean Six Sigma green belt Toolkit Course 04: Professional Lean Management: Service Industry Course 05: Project Management Course 06: Leadership & Management Diploma Course 07: Supply Chain Management Course 08: Quality Management Course 09: RCA: Root Cause Analysis Course 10: Online Time Management Training Enrol today in our Six Sigma Green Belt course to unlock a world of opportunities and become a valued asset in streamlining processes and delivering exceptional service. Learning Outcomes of Six Sigma Green Belt: By completing the Lean Six Sigma Green Belt for Service Industry course, you will: Understand the principles and methodologies of Lean Six Sigma green belt. Learn how to define, measure, analyze, improve, and control processes for optimal Six Sigma green belt efficiency. Acquire the tools and techniques to identify and eliminate waste in service operations. Gain practical knowledge in applying Lean Six Sigma green belt methodologies through real-life case studies. Develop skills to enhance customer satisfaction and drive continuous improvement in the service industry. Why Prefer This Six Sigma Green Belt Bundle? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway with our Six Sigma Green Belt Training! *** Course Curriculum of the title course of the Six Sigma green belt Bundle*** Here is the curriculum breakdown of the Lean Six Sigma Green Belt for Service Industry at QLS Level 5 course: Section 01: Course Overview Section 02: Introduction Section 03: Define Section 04: Measure Section 05: Analyze Section 06: Improve Section 07: Control Section 08: Case Study Section 09: Conclusion Assessment Process of Lean Six Sigma Green Belt course: You have to complete the assignment questions given at the end of the Six Sigma green belt course and score a minimum of 60% to pass each exam. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for individuals who aspire to become Lean Six Sigma green belt professionals. Requirements No prior background or expertise is required for this Lean Six Sigma Green Belt course. Anyone who is interested in Six Sigma green belt can enrol in this Lean Six Sigma Green Belt course. Career path Completing the Lean Six Sigma Green Belt for Service Industry course opens up a world of exciting career opportunities. Lean Six Sigma Green Belt Lean Six Sigma Black Belt Operations Manager Quality Manager Process Improvement Consultant Project Manager Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Take your career to new heights with our comprehensive Airport Operations Diploma! This course bundle includes 11 courses covering all aspects of airport operations, from aviation law and logistics management to fire safety and cross-cultural awareness training. The first course is QLS-endorsed, meaning you'll receive a QLS hardcopy certificate for free upon completion. This certificate will prove your competence and enhance your employability in the industry. Our Airport Operations Diploma is designed to equip you with the knowledge and skills necessary to succeed in this dynamic field. You'll learn how to handle airport operations, manage security, respond to emergency situations, and ensure customer satisfaction. With job demand increasing in the aviation industry, this course bundle is a smart investment in your career. Don't miss out on this opportunity to gain the knowledge and skills necessary to succeed in airport operations! Enrol in our Airport Operations Diploma today. This Airport Operations Diploma Bundle Package includes: Course 01:Certificate in Airport Operations at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Introduction to Aviation Law Training Course 02: Airport Management Course 03: Air Cabin Crew Online Diploma Course Course 04: Logistics Management Course 05: Security Management Course 06: Drugs and Alcohol Awareness Training Course 07: Consumer Rights Awareness Course 08: Diploma in Substance Misuse Awareness Course 09: Fire Safety Course 10: Cross-Cultural Awareness Training Why Prefer This Airport Operations Diploma Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Airport Operations Diploma bundle courses, you will be able to learn: By the end of this course bundle, you will be able to: Understand the legal framework governing aviation Apply airport management principles in real-world situations Provide exceptional customer service to air cabin crew Manage logistics and transportation effectively Implement security measures to protect airports and passengers Identify and respond to drug and alcohol-related issues Understand consumer rights and obligations Recognise the risks and impacts of substance misuse Ensure fire safety compliance in airports Develop cross-cultural awareness to better serve diverse passengers Improve your communication skills in the airport environment ***Curriculum breakdown of Airport Operations Course Level 3 Cpd Accredited*** Module 01: Airport Customer Service Module 2: Airport Components Module 03: Security Operations Module 04: Airport and Aircraft Emergency Situations Module 05: Weather Control Operations Module 06: Sustainable Airport Operation How is the Airport Operations Diploma Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for anyone looking to start or advance their career in airport operations. Specifically, this course is suitable for: Airport personnel Airline employees Travel and tourism professionals Logistics and transportation managers Security personnel Career path This bundle will give you an edge in various professions, such as: Airport Operations Manager - £35k-£70k Airline Operations Manager - £25k-£70k Cabin Crew - £20k-£30k Logistics Manager - £28k-£50k Security Manager - £30k-£50k Substance Misuse Support Worker - £18k-£28k Fire Safety Officer - £24k-£38k Certificates Certificate in Airport Operations at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

This course aims to equip learners with the skills and knowledge to use customer insights to drive business growth effectively. It covers various topics, including customer insight framework, context marketing, and different market contexts. By the end of the course, learners will be able to create a customer-centric approach to their business strategies, leverage consumer data to make informed decisions, and ultimately achieve their business goals. After completing this course, you will be able to: Understand the nature and utility of Customer Insights. Differentiate different types of Customer Insights. Understand the utilize sources tools and ways to Collect Customer Insights. Understand Customer Insight Framework. Understand the value of Context Marketing. In this course, the learner will learn about customer insight frameworks and context marketing strategies, and how to apply different types of customer insights to your business to improve customer satisfaction and drive growth. The learner will also examine various market contexts and their impact on consumer behaviour. The aim of this course is to equip learners with the skills and knowledge to effectively use customer insights to drive business growth. It covers various topics, including customer insight framework, context marketing, and different market contexts. By the end of the course, learners will be able to create a customer-centric approach in their business strategies, leverage consumer data to make informed decisions, and ultimately achieve their business goals. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the Customer Insights in Different contexts Self-paced pre-recorded learning content on this topic. Understanding the Customer Insights in Different Contexts Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Insights Analyst Consumer Research Manager Market Research Consultant Consumer Insights Strategist Customer Experience Specialist Market Intelligence Analyst Customer Insights Coordinator Consumer Behaviour Researcher Market Insights Manager Customer Analytics Consultant Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Overview Learn new essential professional skills with the Cleaning Supervisorcourse.This Cleaning Supervisorcourse includes easy to understand, in-depth modules providing learners with thorough, proficient knowledge. It will help you learn how to work safely and accurately with cleaning chemicals, taking you through essential procedures and cleaning guidelines, which will benefit you personally and professionally. Upon completing the course, you can set up your own cleaning business and fast track your career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Cleaning Supervisor. It is available to all students, of all academic backgrounds. Requirements Our Cleaning Supervisor is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 20 lectures • 07:05:00 total length •Module 1 The Diversity of Cleaning Jobs: 00:26:00 •Module 2 Cleaning Equipment, Products and Clothing: 00:24:00 •Module 3 House Cleaning: 00:22:00 •Module 4 Food Kitchen and Commercial Kitchen Cleaning: 00:23:00 •Module 5 Bathrooms and Toilets: 00:22:00 •Module 6 Office Cleaning: 00:19:00 •Module 7 Cleaning External Surfaces and Areas: 00:18:00 •Module 8 Dealing with Non-Routine Waste: 00:21:00 •Module 9 Chemical Safety, Keyholding and Alarm Codes for Cleaners: 00:21:00 •Module 10 Starting a Cleaning Business and Planning for it: 00:14:00 •Module 11 Running the Business with Quality Service: 00:22:00 •Module 12 Customer Satisfaction: 00:23:00 •Module 13 Management of Staff: 00:22:00 •Module 14 Marketing, Advertising and Sales: 00:24:00 •Module 15 Expansion Management: 00:17:00 •Module 16 Skills of an Effective Administrator: 00:17:00 •Module 17 Representing Your Boss and Company: 00:36:00 •Module 18 Organisational Skills: 00:27:00 •Module 19 Communication Skills: 00:27:00 •Assignment - Cleaning Supervisor Training Level 6: 00:00:00

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 5 Diploma in Retail Management Online Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive Level 5 Diploma in Retail Management. In retail management, achieving customer satisfaction is essential. Enrol in our Level 5 Diploma in Retail Management to advance your retail management talent and some highly relevant retail management skills to progress your management excellence. Other courses are included with Level 5 Diploma in Retail Management Course Complete Bundle Course 01: Level 5 Retail Management Course Course 02: Level 4 Time Management Course Course 03: Business Management Course [ Note: Free PDF certificate as soon as completing the Level 5 Diploma in Retail Management course] Level 5 Diploma in Retail Management Industry Experts Designed this Level 5 Diploma in Retail Management course into 16 detailed modules. Assessment Method of Level 5 Diploma in Retail Management After completing each module of the Level 5 Diploma in Retail Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 5 Diploma in Retail Management After completing the MCQ/Assignment assessment for this Level 5 Diploma in Retail Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5 Diploma in Retail Management Learners can take this training Level 5 Diploma in Retail Management course even if they have no prior knowledge of Retail Management and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the course. There are no admissions deadlines, and you can start this Retail Management course at any time. Requirements Level 5 Diploma in Retail Management There are no specific requirements for this Level 5 Diploma in Retail Management course because it does not require any advanced knowledge or skills. Career path Level 5 Diploma in Retail Management After completing the Level 5 Diploma in Retail Management, you will be able to grasp specific knowledge and skills with the highest level of confidence in order to improve yourself and enhance your professional skills such as: Retail Team Leader Sales Producer Service Supervisor Store Manager Warehouse Producer Floor Leader Team Leader Certificates Certificate of completion Digital certificate - Included

Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Customer Service Course Customer Service Curriculum Breakdown of the Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Customer Service Course Customer Service Curriculum Breakdown of the Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each