How Daring to Dialogue Improves Performance and Creates a Culture of Agility The single greatest predictor of success is the way we are having or not having conversations, and if we can learn to be more intentional in how we invite, cultivate, participate, and facilitate conversations there will not be any challenge that an organization cannot skillfully navigate in order to produce effective outcomes. But what if our conversations are stuck or ineffective? What if conversations break down instead of generating new collective thinking? We'll look at conversations and how to use the structure of the conversations to harvest the intelligence that already exists, and the daring role leaders play in creating a space for dialogue in order to greatly change the nature of the discourse. Key Takeaways include: Four actions that everyone can take to foster better conversations Understand the impact of monologue vs dialogue on culture Three ways for leaders to engage in better dialogue starting today
Effective cross-cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives An intensive 3-day training course from one of the leading providers of cross- cultural leadership and management training. Designed for individuals wishing to develop and their skills in managing and leading in a cross-cultural environment. Introduction Created specifically for the cross‐cultural workplace setting and utilising a blend of interactive role play, DVD presentations and case‐study based discussion, the course provides comprehensive skills training for anyone who must manage or lead a cross‐cultural team or employees. Trainer The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a qualified workplace psychologist with over 30 years experience . Tony has worked in over 40 countries. He is a Certified Employee Assistance Professional (CEAP) and Associate Lecturer at the Aberdeen Business School. He holds degrees in Psychology, Behavioural Sciences and Work‐ place Education and trains throughout the UK, Europe, The Middle East & Asia. Tony has worked with some of the world’s leading companies over the past 30 years including; Diageo, Dolphin Energy, DuPont, Gulf Offshore, Halliburton, Hewlett‐Packard, ICI, ING Group, Kuwait Petroleum, Lend Lease, McDonalds, National Australia Bank, PetroChina, Pfizer, Qatar Petroleum, Royal Bank of Scotland, Shell, 3M, Coca Cola and Microsoft. He was also the senior consultant to the Sydney 2000 Olympic Games. Tony has also been interviewed in publications as diverse as Rolling Stone and the Reader’s Digest. He has appeared on CNN, BBC, Trans‐World Sport and many international television and radio stations. The Course The world of business has no borders. Nationalisation, globalisation and the growth of multi‐national corporations introduces challenges which managers and leaders must address. Effective cross‐cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives. The aims of the course are to explore the meaning and psychology of culture; to understand the impact of culture on management and leadership; to identify the areas in which cultural differences present a challenge in managing and leading employees in a multicultural environment; and finally to become more self ‐aware in cultural understanding, individual biases and assumptions and to understand the implications these have on our work. A vital course for any manager or leader work‐ ing in a multi‐cultural environment Covers the managerial, social and psychological aspects of culture Develop your cross‐cultural leadership & management skills in a fun and informative environment Discover best‐practice in diversity management and cross‐cultural communication Appreciate current business issues related to managing and leading in a cross‐cultural environment Comments from previous participants: “ ...one of the best courses I have ever attended!”“ I can’t believe how much I learnt. As an experienced expat, I thought I knew it all, this course truly expanded my people management skills”“ “...the trainer was excellent and the individual feedback and advice fantastic”“ This course will make me a better HR Manager, I have new skills I can use every day in dealing with all staff globally” This course can be conducted on-site at your location for groups of up to 15 participants The Objectives By the end of the course, the delegates will be able to: Illustrate examples of stereotypes and stereotyping Formulate a business case for cultural diversity in their workplace List Hofstede’s five value dimensions Explain in his/her own words the meaning of each of the five value dimensions Evaluate the risks involved in international assignments The Delegates All supervisors, middle managers , department heads and senior managers Human resource personnel including HR Business Partners All staff interested in developing cross‐cultural skills The Benefits Appreciate the importance and meaning of culture Learn about the psychology of culture Develop your cross‐cultural leadership & management skills Discover how to manage and lead diverse employees in a multi‐cultural environment Appreciate current issues in international business related to managing people The Course Day 1: The Meaning and Psychology of Culture Our world today ‐ the importance of demographics Dimensions of culture Hofstede’s five value dimensions Workplace and organisational culture Stereotypes and stereotyping Cross‐cultural communication Body‐language and culture Day 2: Managing and Leading Diverse Employees Developing a global mindset Culture and strategy Managing in multi‐national companies Multi‐cultural teams and teamwork International assignments and global career development Culture shock and global working Culture and decision‐making
Beyond One Happy Team: Self-Selection for a Better Culture The talent shortage is real. According to CareerBuilder research, 60% of US organizations today can't fill their open positions in 12 weeks or more. Combined with a high turnover rate, this leads to a massive loss of profit opportunities.How can we create a culture that attracts people and keeps them engaged, motivated, and well-jelled with their teams? And after they join, how do we build resilience into our teams and the organization? Empowering people to choose their own teams - a 'self-selection' - is a great vehicle to build happiness, resilience and a better culture.In this session I will share stories from running successful self-selection events in New York, Dublin and Chicago, and how I prepare technology teams and management for their first self-selection events. Participants will learn about the ingredients of successful self-selection and its positive effects on employee retention and company resiliency. They will leave this session with actionable steps, excited about their first self-selection experiment. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.
Beyond One Happy Team: Self-Selection for a Better Culture The talent shortage is real. According to CareerBuilder research, 60% of US organizations today can't fill their open positions in 12 weeks or more. Combined with a high turnover rate, this leads to a massive loss of profit opportunities.How can we create a culture that attracts people and keeps them engaged, motivated, and well-jelled with their teams? And after they join, how do we build resilience into our teams and the organization? Empowering people to choose their own teams - a 'self-selection' - is a great vehicle to build happiness, resilience and a better culture.In this session I will share stories from running successful self-selection events in New York, Dublin and Chicago, and how I prepare technology teams and management for their first self-selection events. Participants will learn about the ingredients of successful self-selection and its positive effects on employee retention and company resiliency. They will leave this session with actionable steps, excited about their first self-selection experiment. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.
How Servant Leadership Drives Success Habitat for Humanity International´s Approach to Culture, Engagement, and Results A servant leadership culture engages employees and other stakeholders to create success and investment in the future. At Habitat for Humanity International, many of our employees are exceptionally committed to the mission and purpose of the organization driving high employee engagement, strong growth and resulting impact in providing decent, affordable housing around the world. A key element of our culture is our approach to servant leadership. Servant leadership includes a focus on: Integrity and moral reasoning; Serving followers not just for the good of the organization but for their personal development as well; Concern with the success of all stakeholders; Self-reflection and humility. A servant leadership culture is not without challenges, but ideally results in treating people in the way they like to be treated. It also ensures that leadership is continuously seeking feedback and challenging itself to learn and improve. Habitat is currently refining our cultural values and leadership behaviors to drive and support an aggressive strategy of drawing nearer to a world where everyone has a decent place to live. We are inspired by this important mission, and we're engaging our employees globally in defining how each of them will personally execute on the mission. We'll share the process we've gone through to engage everyone in the refinement of our cultural values and how we've integrated our servant leadership capability model in all aspects of our talent management processes.
How Servant Leadership Drives Success Habitat for Humanity International´s Approach to Culture, Engagement, and Results A servant leadership culture engages employees and other stakeholders to create success and investment in the future. At Habitat for Humanity International, many of our employees are exceptionally committed to the mission and purpose of the organization driving high employee engagement, strong growth and resulting impact in providing decent, affordable housing around the world. A key element of our culture is our approach to servant leadership. Servant leadership includes a focus on: Integrity and moral reasoning; Serving followers not just for the good of the organization but for their personal development as well; Concern with the success of all stakeholders; Self-reflection and humility. A servant leadership culture is not without challenges, but ideally results in treating people in the way they like to be treated. It also ensures that leadership is continuously seeking feedback and challenging itself to learn and improve. Habitat is currently refining our cultural values and leadership behaviors to drive and support an aggressive strategy of drawing nearer to a world where everyone has a decent place to live. We are inspired by this important mission, and we're engaging our employees globally in defining how each of them will personally execute on the mission. We'll share the process we've gone through to engage everyone in the refinement of our cultural values and how we've integrated our servant leadership capability model in all aspects of our talent management processes.
Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Leader course are professionals including: Anyone starting or leading a DevOps cultural transformation program, Anyone interested in modern IT leadership and organizational change approaches, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, IT Directors, IT Managers, IT Team, Leaders, Lean Coaches, Practitioners, Product Owners, Scrum Masters, System Integrators, Tool Providers Overview The learning objectives for DOL include a practical understanding of: - DevOps and time to market - The business and IT perspectives - Key differences between DevOps IT and traditional IT - Planning and organizing - Understanding performance and culture - Measurement differences - Designing a DevOps organization - Focusing on what matters - Ideas for organizing workflows - Sharing information - Defining meaningful metrics - Value stream mapping - The Spotify Squad model - Managing culture change - Popular tools and key practices - Putting it all together The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a cultural transformation requires new skills, innovative thinking, and transformational leadership. Leaders up, down and across the IT organization must align and collaborate to break down silos and evolve the organization. The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping. Prerequisites DevOps Foundation 1 - DevOps and Time What Is DevOps? Why Do DevOps Companies Doing DevOps The Magic Equation 2 - Key Differences Between DevOps IT and Traditional IT What Sets DevOps IT apart from Traditional IT How DevOps IT is Organized Differently How to Perform to a Different Standard How to Use Different Measurements 3 - Becoming a DevOps organization Transformational Leadership Redesigning An Organization for DevOps Design Principles Focus Work Information Metrics 4 - Value Stream Mapping What is Value Stream Mapping? Why Do We Need to Use this Framework? Types of Maps How to Create a Value Stream Map? Types of Data to Collect How to Handle Exceptions 5 - Value Stream Mapping Exercise 6 - Squad Organizational Model Conway's Law The Problem with Silos Spotify?s Squad Organization Model (Structure, Roles) Squads Tribes Chapters Guilds How to Reorganize in Order to Move to this Model 7 - Managing Culture Change What is Culture and How Does it Impact Performance? Types of IT Culture Cultural Traits of a DevOps Organization How to Manage Change 8 - Culture and its Impact on Performance Types of IT Culture What is a DevOps Culture How To Manage Change The Three Phases Of Change Types of Changes That Need to be Implemented 9 - Popular DevOps Tools and Practices DevOps Tools Periodic Table Top DevOps Tool Categories Common and Popular Practices 10 - Building a Business Case 11 - Bringing it all Together 12 - Additional Sources of Information 13 - Exam Preparations Exam Requirements, Question Weighting, and Terminology List Sample Exam Review Additional course details: Nexus Humans DevOps Leader (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevOps Leader (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
🌟 Level 3 Supervising First Aid for Mental Health 🌟 Empower your team with the skills to support mental wellbeing in the workplace. This course covers: ✅ Understanding mental health & reducing stigma ✅ Promoting a positive workplace culture ✅ Providing empathetic support & active listening ✅ Signposting to professional help ✅ Managing crises & supporting policies 📍 Delivered by Madeleys First Aid Plus 💬 Build a healthier, more supportive workplace today!
Countdown of the Top 10 Organizational Enablers to Drive a Culture of Innovation Based on her years of experience as a global Program Management executive and adviser to the C-suite, Sara will present a countdown of the top 10 organization enablers to drive innovation. In doing so, she will focus on a broad range of organizational aspects, such as: People, Collaboration, Leadership styles, Best practices, Techniques, Performance indicators, and Technology. All of these can be used as a tool to drive a culture of innovation within an organization. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Countdown of the Top 10 Organizational Enablers to Drive a Culture of Innovation Based on her years of experience as a global Program Management executive and adviser to the C-suite, Sara will present a countdown of the top 10 organization enablers to drive innovation. In doing so, she will focus on a broad range of organizational aspects, such as: People, Collaboration, Leadership styles, Best practices, Techniques, Performance indicators, and Technology. All of these can be used as a tool to drive a culture of innovation within an organization. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.