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Conflict is inevitable, but chaos isn’t. This Level 2 Conflict Management Course is your stepping stone to understanding what truly drives disputes and how to disarm them with confidence and professionalism. Whether you're in customer service, education, hospitality, or any public-facing role, this course equips you with the right mindset and communication strategies to keep interactions calm and constructive—even when tempers flare. From learning how to spot the early signs of conflict to knowing when to escalate and when to de-escalate, every module offers well-structured insights designed to help you respond with clarity, not confusion. Sharpen your ability to handle tense conversations with poise, maintain dignity under pressure, and navigate workplace disagreements with tact. If you work with people (and let’s be honest, who doesn’t?), this course offers a timely and effective way to stay cool when situations heat up. Ask ChatGPT Why People Love And Enrol in The Course From One Education Eligibility for an CPD accredited certificate on successful completion of the course QLS Endorsed Certificate is available for the title: Dealing with Conflict at Work Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Key Features CPD Accredited Quality License Endorsed This masterclass Dealing With Conflict Management At Work online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Dealing With Conflict Management At Work is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the Dealing with Conflict at Work course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our today and take control of your career! Course Curriculum of Dealing With Conflict Management At Work: Here is a curriculum breakdown of the course: ***Dealing with Conflict at Work*** Unit 01: Introduction Welcome to the Course What are Conflict and Conflict Management? Unit 02: Understand the Keys to Conflict Management The Rational and Irrational Sources of Conflict The Effects of Respect on Conflict How to Use Respect to Help Resolve Conflict Unit 03: How Misunderstandings Arise and the Solution How Communication Works How we listen: The Four Listening Levels How to Listen Well Unit 04: Personality Types in Conflict Management How Personality Types Conflict How Specific Personalities Clash at Work How to Avoid Personality Clash Unit 05: Escalation of Conflict Resistance: It's Not Conflict yet. The Onion Model of Resistance The Signs of Escalation Unit 06: De-escalating Conflict The Strategies for Handling Conflict De-escalation Process The Thomas-Kilmann Model The Five Thomas-Kilmann Modes Getting Help from a Third Party How to Recover from a Broken (Professional) Relationship Unit 07: Closing Section of Conflict Management Good Conflict and Bad Conflict The Secret to Avoiding Conflict Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Dealing with Conflict Management at Work training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information. If you are also interested in Level 2 Award in Conflict Management (RQF)/Level 3 Award in the Delivery of Conflict Management Training (RQF)/Level 3 Award in the Delivery of Conflict Management Training (RQF) - Level 3 Deliverer of Conflict Management Course, then our course will be a great help to understand the topics from the ground. Study the course today and increase your professional skillset from the comfort of your home! Requirements No formal qualification is required Career path Operations Manager Tutor - SIA Security HR and Office Manager Customer Support Specialist Health And Safety Officer Certificates Certificate of completion Digital certificate - £9 After successfully completing this course, you will qualify for the CPD-certified certificate from One Education. PDF Certificate: £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
Description: Wondering how people made websites with amazing features? You will be surprised to know that you can do the same thing or more without knowing using any code. Learn the techniques of creating a professional landing page with WordPress using drag and drop page builders. Drag and drop plugins or page builders are some excellent tools that help you to design a website layout by just dragging and dropping the feature. For example, if you want to use a pricing table in your website or want to add a map, slider or contact form, you just need to drag the option and drop the feature in your desired place. Throughout the course, you will learn the popular and well-featured WordPress page builders with a particular focus on Thrive Content Builder and Visual Composer plugin. The course shows you the pricing tables of these page builders, how to use the page builders, use the pre-made templates, and doing SEO with the page builders. After completing the course, it is hoped that you will be able to use any WordPress page builders and able to create awesome landing pages with the drag and drop page builders. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in WordPress Web Design is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in WordPress Web Design is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction To The Course Welcome How To Build Easy Drag & Drop 00:01:00 Why WordPress? 00:01:00 Sales Pages Vs. Landing Pages 00:02:00 Comparing Landing Page Plugins Comparing Your Landing Page Options 00:01:00 WordPress Landing Pages - Free Plugin 00:03:00 Instapage 00:02:00 OptimizePress 00:03:00 LeadPages 00:03:00 Marketer Plugin 00:02:00 Visual Composer for WordPress 00:04:00 Thrive Themes Content Builder 00:03:00 Thrive Themes vs. Lead Pages - Added 2016 00:03:00 Examples Of Landing Pages I've Built Digital Marketing Website - Thrive Content Builder 00:01:00 SEO Service Website - Thrive Content Builder 00:03:00 Course Sales Page - Thrive Content Builder 00:01:00 Contractor Website - Visual Composer Plugin 00:01:00 Using Thrive Themes for Landing Pages and Sales Pages Good WordPress Themes To Use With Thrive Themes 00:02:00 Building Out Your Landing Page From Scratch 00:06:00 Using Pre-existing Templates 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The Youth Work Certificate Level 2 is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Youth Work Certificate Level 2 consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Module 1: Introduction to Youth Work Introduction to Youth Work 00:12:00 Module 2: Understanding Youth Work Understanding Youth Work 00:11:00 Module 3: Ethical Conduct and Principles in Youth Work Ethical Conduct and Principles in Youth Work 00:14:00 Module 4: Societal Influence on Youth Societal Influence on Youth 00:15:00 Module 5: Influence of Media on Youth Influence of Media on Youth 00:12:00 Module 6: The National Youth Agency (Nya) The National Youth Agency (Nya) 00:16:00 Module 7: The EU on Youth Work The EU on Youth Work 00:12:00 Module 8: Career as a Youth Worker Career as a Youth Worker23 00:13:00 Module 9: Dealing with Stress Dealing with Stress 00:10:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Level 3 Award in Health and Social Care Online Level 3 Award in Health and Social Care remain a top priority in the UK, particularly for the current pandemic, and staff are always needed to assist the sick and socially disaffected. Worldwide every employer is required by law to monitor their employees' health and social care. Every employee at every level and management, team leaders, and business owners should be aware of the most important health and safety fundamentals. Our Level 3 Award in Health and Social Care provides an excellent introduction to working in care and broadens your understanding of working with people of all ages. The Level 3 Award in Health and Social Care Course includes basic human development, legislative frameworks and protocols, how care is accessed and delivered in the UK, and core approaches to service users. Courses are included in this Level 3 Award in Health and Social Care Course Course 01: Level 3 Award in Health and Social Care Course 02: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course 03: Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care Course 04: Level 6 Diploma in Health and Social Care Management [ Note: Free PDF certificate as soon as completing the Level 3 Award in Health and Social Care Course] Level 3 Award in Health and Social Care Course Course Curriculum of Level 3 Award in Health and Social Care Module 01: Equality, Diversity and Rights in Health and Social care Module 02: Human Growth and Development Module 03: Safeguarding in Health and Social Care Course Curriculum of Level 2 Certificate in Understanding the Safe Handling of Medication in Health & Social Care Module 1: Understand Medication and Prescriptions Module 2: Supply, Storage and Disposal of Medication Module 3: Understand the Requirements for the Safe Administration of Medication Module 4: Record Keeping and Audit Processes for Medication Course Curriculum of Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care Module 1: Understand Safeguarding in Adult Health and Social Care Module 2: Principles of Dignity in Adult Health and Social Care Practice Module 3: Understand Duty of Care in Adult Health and Social Care Module 4: Understand Dilemmas and Public Concerns in Adult Health and Social Care Course Curriculum of Level 6 Diploma in Health and Social Care Management Module 01: A Quick Overview of Health and Social Care Module 02: Understanding Healthcare Module 03: Understanding Social Care Module 04: The UK Health System Module 05: Care and Support Planning Module 06: Person-Centred Care Module 07: Communication in Health and Social care Module 08: Developing Effective Communication Skills Module 09: Developing Listening Skills Module 10: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 11: Health and Safety Responsibilities Module 12: Safeguarding in Social Care Module 13:Identifying Social Risk and Needs in Health Care ---------------------------------- Assessment Method of Level 3 Award in Health and Social Care After completing each module of the Level 3 Award in Health and Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 3 Award in Health and Social Care After completing the MCQ/Assignment assessment for this Level 3 Award in Health and Social Care course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 3 Award in Health and Social Care This Level 3 Award in Health and Social Care Bundle Course is designed for individuals who want to work in Health and Social care or who are already working in health and social care and are looking to reinforce their knowledge. Special Note: Our Course is not a regulated course. If You want to get qualified, you can consider following options: Level 3 Award in Health and Social Care (VRQ) Level 3 Certificate in Health and Social Care (VRQ) NVQ health and social care level 2 NVQ health and social care level 3 NVQ health and social care level 4 NVQ health and social care level 5 NVQ health and social care Level 3 Diploma in Health and Social Care Level 4 Diploma in Health and Social Care Level 4 Diploma in Health and Social Care Management Level 5 Diploma in Health and Social Care Management Level 6 Diploma in Health and Social Care Management Level 7 Diploma in Health and Social Care Management Requirements Level 3 Award in Health and Social Care There are no specific requirements for this Level 3 Award in Health and Social Care course because it does not require any advanced knowledge or skills. Career path Level 3 Award in Health and Social Care Individuals who wish to pursue a career in the Level 3 Award in Health and Social Care Course industry should take this course. Popular job roles include Senior Care Assistants, Support Workers, key workers in residential settings, domiciliary services, and day services. Certificates Certificate of completion Digital certificate - Included
Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited
Level 2, 3 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
***Business Management*** Our Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Business Management course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Business Management Bundle Course Course 01: Business Management Course 02: Level 7 Business Management Course Course 03: Level 7 Life Coaching Course 04: Level 5 Report Writing Course Course 05: Level 4 Time Management Course Course 06: Level 2 Diploma in Business Administration Course 07: Communication Skills Course Course 08: Workplace Stress Management Course 09: Anger Management Course 10: Level 1 Business Management ***Other Benefits of this Bundle Course Free 10 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Business Management course] ***Business Management*** Course Curriculum of Business Management Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- Assessment Method After completing each module of the Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Business Management The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Business Management There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included
The Powerboat Instructor course aims to provide candidates with the necessary skills and knowledge required to instruct the RYA National Powerboat Scheme in a safe and effective way. The course duration is 3 days and comprises both practical and theoretical training scenarios where candidates are expected to deliver short training sessions. These sessions aim to develop the candidates personal skills and teaching ability in the safety of the training environment. The course does focus on teaching you how to instruct. You will learn effective methods of instructing and coaching, how to debrief, and how to structure the courses. We do revise the skills you will need to teach, but you will need to be proficient on a power boat to do this course. All potential Powerboat Instructors are required to complete a 1 day pre-assessment course to assess your personal boat handling skills. This assessment must be completed within the 3 months prior to the commencement of your Powerboat Instructor course. Course Pre-Requisites To do this course you will need to have completed Pre-Assessment. You will also need the following certificates: Valid First Aid Certificate, RYA Powerboat Level 2, RYA VHF Short Range Certificate. You will need to have 5 years powerboating experiencing (or one season full time). The minimum age of this course is 16 years old. Ideally you will have a familiarity with a range of craft giving you a wide range of knowledge of powerboats. Your theory knowledge should be at RYA Day Skipper Theory level, and we would recommend holding the certificate. RYA Instructor Training At Torbay Sea School we have trained many RYA Instructors who have gone on to instruct with us, other RYA training centres or as freelance instructors. During the course of your general RYA training you will have gained all the skills necessary to sail, motor or power boat with confidence to a high standard. The following courses consolidate all those skills and give you the tools required to instruct others to gain their RYA qualifications. You will be able to utilise our Instructors experience and our boats/equipment to feel at ease with instructing others.
Exam Technique Training for OISC Level 1 The aim of the Exam Technique Training is to provide participants with a strong body of knowledge of the OISC Level 1 exam. Topics on the course include: Navigating the OISC Exam Resource Book Overview of the Syllabus for the Level 1 OISC Exam OISC competency levels What is an ‘open book’ exam? Practice mock exam questions Exam tips Q&A The course also includes the opportunity to practise a typical question under exam conditions. Following this, there will be time for collective discussion and group feedback. There is a limited capacity of 10 participants on this course so book early to avoid disappointment. The size of the course means that all individuals will have time to ask questions and learn as much as possible about how to prepare for the OISC Level 1 exam. Please note that this is an exam preparation course – not the OISC exam. We provide some of the most comprehensive immigration law training courses across the UK. This course is ideal for anyone who is preparing to take the OISC Level 1 exam. Join over 92% of satisfied customers who found their training with IAS useful and beneficial. You will also be provided with training materials to keep after completing the course. Course joining links, materials and instructions are sent out 24hours before the course starts. How can I prepare for the OISC Level 1 exam? You can prepare independently to take the OISC Level 1 exam. If you wish to maximise your chances of a successful result, we recommend taking a training course from experienced immigration lawyers. IAS offers OISC training at Level 1, Level 2, and Level 3 and has a strong track record in assisting candidates to successfully take the exam. The OISC Level 1 exam is divided into two parts. The first part consists of multiple-choice questions, while the second part consists of a number of scenario-based questions. This Exam Technique Training course will help you to prepare to take the exam and give you the knowledge and skills you need to be successful. What is included in the OISC Level 1 Syllabus? This half-day course does not cover the full training involved in the OISC Level 1 syllabus. However, some of the topics covered in the course will be relevant. Based on the latest syllabus, published by the Office of the Immigration Services Commissioner in 2013, the OISC Level 1 Training Course covers the following: Analysis of the structures, terminology, ethical practices and frameworks of immigration law Asylum and protection law European Economic Area (EEA) free movement law British naturalisation and British citizenship registration Immigration law for businesses Immigration appeals process and structures of the Asylum and Immigration Tribunal