22261 Courses

Recent studies have shown a surge in demand for professionals skilled in Advanced Project Management, Business Development, and Quality Management. With the global economy evolving rapidly, organisations are seeking individuals adept at navigating complex projects, driving business growth, and ensuring top-notch quality standards. In response to this trend, our comprehensive Advanced Project Management, Business Development and Quality Management QLS Endorsed Diploma bundle offers a robust curriculum encompassing both theoretical knowledge and practical application, equipping learners with the tools needed to excel in these critical areas. This Advanced Project Management, Business Development and Quality Management bundle features a dynamic blend of QLS Endorsed Courses and CPD QS Accredited Courses, providing learners with a well-rounded education. Through our Advanced Project Management, Business Development, and Quality Management bundle, participants will delve into topics such as Quality Assurance, Business Development strategies, and Advanced Project Management methodologies. Additionally, they will gain insight into Operations Management, Lean Process, Six Sigma, Leadership, Finance, and SAP Controlling, enhancing their proficiency in various facets of organisational management. Upon completion of this Advanced Project Management, Business Development and Quality Management bundle, learners will emerge with a multifaceted skill set poised to propel their careers to new heights. From mastering the intricacies of project planning and execution to honing leadership abilities and financial acumen, graduates will be well-equipped to tackle the challenges of today's dynamic business landscape. Furthermore, our guided courses in Career Development, CV Writing, Networking, Public Speaking, and Decision Making will empower individuals to showcase their expertise effectively and advance professionally. Bundle Include includes: QLS Endorsed Courses: Course 01: Diploma in Quality Assurance (QA) & Quality Management at QLS Level 5 Course 02: Advanced Diploma in Business Development at QLS Level 7 Course 03: Advanced Diploma in Project Management at QLS Level 7 CPD QS Accredited Courses: Course 04: Operations Management Course 05: Certified Project Manager Course 06: Diploma in Lean Process and Six Sigma Course 07: Leadership and Management Course Course 08: Finance and Budgeting Course Course 09: Financial Wellness: Managing Personal Cash Flow Course 10: SAP Controlling (CO) - Product Costing S4HANA Course 11: Cost Control & Project Scheduling Take your career to the next level with our Advanced Project Management, Business Development and Quality Management bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive Advanced Project Management, Business Development and Quality Management bundle, endorsed by the prestigious QLS and accredited by CPD. Advanced Project Management, Business Development and Quality Management QLS Endorsed Diploma. Learning Outcomes: Acquire advanced skills in project management, business development, and quality management. Develop a deep understanding of quality assurance principles and practices. Master techniques for effective business development and strategic planning. Gain proficiency in operational management and lean process methodologies. Enhance leadership and management capabilities for driving organizational success. Improve financial acumen for budgeting, cost control, and project management. Within this Advanced Project Management, Business Development and Quality Management bundle, participants will delve into the intricacies of quality management, learning to implement robust quality assurance measures to enhance product and service excellence. Through the "Diploma in Quality Assurance (QA) & Quality Management," learners will explore principles such as Total Quality Management (TQM), Six Sigma, and ISO standards, equipping them with the knowledge to drive continuous improvement initiatives within their organizations. From devising quality control processes to conducting root cause analysis, participants will emerge adept at ensuring the highest standards of quality across all facets of their operations. In the realm of business development, participants will embark on a journey of strategic planning and market analysis through the "Advanced Diploma in Business Development." They will uncover techniques for identifying growth opportunities, forging strategic partnerships, and crafting compelling business proposals. With a focus on sustainable growth and competitive advantage, participants will hone their ability to navigate dynamic market landscapes and drive business success. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Advanced Project Management, Business Development and Quality Management course is ideal for: Professionals seeking to advance their careers in project management, business development, or quality management. Individuals aspiring to enhance their leadership and managerial capabilities. Entrepreneurs looking to bolster their business development skills for sustainable growth. Graduates aiming to kickstart their careers in project management or quality assurance. Anyone interested in gaining expertise in operational management and lean process methodologies. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of the Advanced Project Management, Business Development and Quality Management courses, you will be able to: Project Manager Business Development Manager Quality Assurance Manager Operations Manager Lean Process Specialist Financial Controller Leadership and Management Consultant Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Make 2024 your best year ever! Get ready to unlock the POWER of sustainability for your business. The transformational masterclass 'Unlock the Power of Sustainability In Business' returns on 30 January 2024 at 9:30am (GMT). Delivered online, this 90-minute sustainability training course will cover: ✅Fundamentals of sustainability and what it means for businesses ✅Myths about sustainability and 'Net Zero' that will hinder your progress ✅Practical actions to integrate sustainability into your business strategy ✅How to align sustainability with business priorities ✅Getting 'buy in' from employees across the business ✅Mistakes to avoid in transitioning from talk to tangible action Our masterclass goes beyond theory, learning about calculating carbon footprint in your business or even how many trees should be planted each year🌲. Instead, we help employees, Directors and CEOs of limited companies and social enterprises to recognise that embracing sustainability isn't just about compliance! 🚀Learn how you too can take a purposeful and strategic approach to enhance competitiveness and turbo charge growth.🚀 Register now for this transformational seminar that will help you take action for immediate implementation! 🌿Don't miss this opportunity to future-proof your business and gain a competitive edge!🌿

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Managing Successful Programmes (MSP®) 5th Edition Foundation: In-House Training Managing Successful Programmes (MSP®) is a globally-recognized framework for best practice programme management. MSP certification provides guidance for programme managers, business change managers and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges for managing programmes and larger, more strategic or multiple projects. MSP 5th edition emphasizes flexibility, adaptability, and responsiveness by adopting an incremental approach to the programme lifecycle and thus enabling organizational agility. AXELOS offers two levels of MSP Examination: MSP Foundation and MSP Practitioner. The MSP Foundation Examination is intended to assess whether the candidate can demonstrate sufficient recall and understanding of the MSP programme management framework. The MSP Foundation qualification is a prerequisite for the MSP Practitioner Examination, which assesses the ability to apply understanding of the MSP programme management framework in context. The MSP® 5th Edition Foundation course is a training based on the exam specification for MSP Foundation certification and is aligned with the Managing Successful Programmes (5th Edition) guide from AXELOS. What you will Learn At the end of this course, participants will be able to: Understand key concepts relating to programmes and MSP Understand how the MSP principles underpin the MSP framework Understand the MSP themes and how they are applied throughout the programme Understand the MSP processes and how they are carried out throughout the programme Key Concepts of MSP Programmes Three Lenses of MSP Principles Themes and Governance Organization Organization Theme Organization Structure Individual Roles Stakeholder Management Design Design Theme Benefits Risk Identification and Prioritization Target Operating Model Documents and Key Roles Justification Justification Theme Business Case Financial Planning Documents and Key Roles Structure Structure Theme Delivery Planning Dependencies Benefits Realization Plan Resourcing Documents and Key Roles Knowledge Knowledge Theme Knowledge Management Information Management Document and Key Roles Assurance Assurance Theme Assurance at Multiple Levels Assurance Planning Document and Key Roles Decisions Decisions Theme Issue Resolution Risk Response Data Gathering and Reporting Options and Analysis Document and Key Roles MSP Processes Identify the Programme    Design the Outcomes Plan Progressive Delivery Deliver the Capabilities Embed the Outcomes Evaluate New Information Close the Programme

Integrating Design Thinking, Lean and Agile: On-Demand This program provides an overview of Design Thinking, Lean Startup and Agile methods and illustrates how each should be applied and integrated into the journey of an idea all the way to business value realization. Developing an innovative idea into a stage of business value realization is a long and tedious journey; it involves different types of thinking and working at different stages of the life of the idea. Broadly speaking, this journey can be classified into 3 stages: deep understanding of user needs and innovating solutions; experimenting with a solution concept through prototyping and validating; and implementing the solution prototype into a commercial solution. Design Thinking, Lean Startup and Agile methods fit perfectly into these 3 stages. This program provides an overview of each of these methods and illustrates how each should be applied and integrated into the journey of an idea all the way to business value realization. What You Will Learn At the end of this program, you will be able to: Identify the end-to-end scenario of driving a business through innovation and when each method among Design Thinking, Lean and Agile would be appropriate. Gain an overview of Design Thinking, Lean startup and Agile methods, tools and techniques. Recognize the difference in mindset and focus for each method and shift the mindset based on the stage of the project. Define the process integration points for the three methodologies. Need for Integrating Design Thinking, Lean and Agile The importance of innovation and design thinking Design thinking processes Agile Overview of Design Thinking Design Thinking overview 5 phases of Design Thinking Overview of Lean Introduction to lean Defining value in innovative endeavors Overview of Agile Agile Manifesto Lean and Disciplined Agile Integrating Design Thinking, Lean and Agile Goal of each of the three stages of the business endeavor Mindset and focus needed in the three stages Process integration points for Design Thinking, Lean and Agile Scaling the Integration to Achieve Business Agility Scaling the integration of Design Thinking, Lean Startup and Agile How Scaled Agile Framework (SAFe) achieves integration

Overview This comprehensive course on Branding Fundamentals for New Business will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Branding Fundamentals for New Business comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Branding Fundamentals for New Business. It is available to all students, of all academic backgrounds. Requirements Our Branding Fundamentals for New Business is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 28 lectures • 02:03:00 total length •1.1 Introduction: 00:02:00 •1.2 Why Do People Buy?: 00:05:00 •2.1 Standout as a Business Owner: 00:03:00 •2.2. Hybrid Model: 00:01:00 •2.3. Character Typology: 00:04:00 •2.4 Ikigai: 00:02:00 •2.5. BHAG: 00:02:00 •3.1 Values: 00:08:00 •3.2 Abilities: 00:04:00 •3.3 Mission: 00:08:00 •3.4 Vision: 00:03:00 •3.5 How to Use Mission and Vision: 00:03:00 •4.1. What are Archetypes: 00:04:00 •4.2. Paradise Archetypes: 00:06:00 •4.3. Structure Bringer Archetypes: 00:07:00 •4.4. Connection Seeker Archetypes: 00:06:00 •4.5. Mark Leaver Archetypes: 00:06:00 •5.1. Importance of Naming: 00:06:00 •5.2. Basic Naming Approaches: 00:05:00 •5.3. Special Circumstances on Naming: 00:04:00 •5.4. Naming for Solopreneurs: 00:03:00 •5.5. Brand Architecture: 00:06:00 •6.1. The Importance of Storytelling: 00:02:00 •6.2. How to Write and Use a Brand Story: 00:09:00 •7.1. What is a Visual Identity: 00:03:00 •7.2. Visual Identity Booklet: 00:05:00 •7.3. Working with a designer and Final Notes: 00:06:00 •Resource - Branding Fundamentals for New Business: 00:00:00

Advanced Business Writing Skills (Online Course – 30 hours)

Program Management Skills: On-Demand Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?

Managing Successful Programmes (MSP®) 5th Edition Practitioner Managing Successful Programmes (MSP®) is a globally-recognized framework for best practice programme management. MSP certification provides guidance for programme managers, business change managers, and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges of managing programmes and larger, more strategic, or multiple projects. MSP 5th Edition emphasizes flexibility, adaptability, and responsiveness by adopting an incremental approach to the programme lifecycle and thus enabling organizational agility. AXELOS offers two levels of MSP Examination: MSP Foundation and MSP Practitioner. The MSP 5th Edition Foundation Examination is intended to assess whether the candidate can demonstrate sufficient recall and understanding of the MSP programme management framework. MSP 5th Edition Practitioner is for project, programme, and business change managers that want to build on their knowledge of MSP in order to practically apply the MSP framework to real-life scenarios, providing the skills to lead and manage a programme. It is a must-have certification for both project and programme management professionals to deliver organizational value to their employers and boost their careers. What you will Learn At the end of this course, participants will be able to: Understand how to apply the MSP principles in context Understand how to apply and tailor relevant aspects of the MSP themes in context Understand how to apply and tailor relevant aspects of the MSP processes in context Course Introduction Application of MSP Principles Program Strategy and Themes Application of Organization Theme Application of Design Theme Application of Justification Theme Application of Structure Theme Application of Knowledge Theme Application of Assurance Theme Application of Decisions Theme Application of MSP Processes