Name: Complete Leadership and Management Diploma - Level 4
Price: 12 GBP
Availability: InStock

IOMH - Institute of Mental Health

Nutrition & Diet

Nutrition : Build Your Diet Plan

General Admission

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			<h2>Overview
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					<p><span>The Care Certificate is a set of 15 standards that define the knowledge, skills and behaviours expected of all new care workers in the UK. This comprehensive course seeks to provide its learners with an in-depth understanding of the multifaceted dimensions of care. Integrating a rich tapestry of topics - from understanding one's role to mastering the essential skills of basic life support - the Care Certificate is designed to equip aspirants with the expertise and confidence they need to thrive in the real world.</span></p><p><span>Split into fifteen distinctive modules, including 'Standard 03: Duty of Care' and 'Standard 09: Mental Health, Dementia and Learning Disabilities, this course promises a systematic exploration of core competencies and theoretical underpinnings. The Framework and Information Leaflet accompanying this curriculum ensures learners are privy to the latest developments and best practices in the care domain.</span></p><p><span>Don't wait any longer. Enrol now and start your journey to quality care!</span></p>					</div>
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			<h2>Key Features of the Course</h2>		</div>
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					<ul><li><b>24/7 learning assistance</b><span>, allowing you to access course materials and support at your convenience.</span></li><li><span>Comprehensive curriculum </span><b>covering all 15 standards of the Care</b><span> Certificate, providing a holistic understanding of care practices.</span></li><li><span>Engaging and interactive learning materials, including frameworks and information leaflets, to facilitate effective learning.</span></li></ul>					</div>
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			<h2>Who is this Course For</h2>		</div>
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					<p><span>The Care Certificate Course is </span><b>ideal for individuals interested in starting a career in the care industry. </b><span>Whether you have prior experience in the sector or are entirely new to the field, this course will provide you with a strong foundation of knowledge and skills to thrive in roles such as healthcare assistants, support workers, care coordinators, and more.</span></p>					</div>
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			<h2>What You Will Learn</h2>		</div>
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					<p><b>The course covers 15 standards of the Care Certificate,</b><span> including topics such as understanding your role, personal development, the duty of care, equality and diversity, working in a person-centred way, communication, privacy and dignity, fluids and nutrition, mental health, dementia, and learning disabilities, safeguarding adults and children, essential life support, health and safety, handling information, and infection control. This course will teach you the necessary skills to excel in various care professions and provide quality care to needy individuals.</span></p>					</div>
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			<h2>Why Enrol in This Course</h2>		</div>
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					<p><span>By enrolling in the Care Certificate Course, you will develop essential skills highly sought after in the care industry. This </span><b>top-reviewed course has been recently updated to ensure its relevance to the current industry standards, </b><span>making it an excellent choice for individuals seeking to enhance their employability and professional growth.</span></p>					</div>
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			<h2>Requirements</h2>		</div>
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					<p><span>There are no specific prerequisites for this course. It is open to anyone passionate about pursuing a career in the care industry who wishes to acquire the necessary knowledge and skills.</span></p>					</div>
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			<h2>Career Path</h2>		</div>
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					<p><span>Upon completing this Course, you'll get edges in various professions within the care sector. Some potential career paths include:</span></p><ul><li><span>Healthcare Assistant - £19,000 per year</span></li><li><span>Support Worker -: £20,000 per year</span></li><li><span>Care Coordinator - £22,000 per year</span></li><li><span>Dementia Care Specialist - £25,000 per year</span></li><li><span>Mental Health Support </span><span>Worker - £21,000 per year</span></li><li><span>Learning Disabilities Support Worker - £19,500 per year</span></li><li><span>Safeguarding Officer - £27,000 per year</span></li></ul>					</div>
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			<h2>Certification</h2>		</div>
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					<p><span>Upon completing the Care Certificate course, you will receive </span><b>a CPD certificate</b><span>, demonstrating your commitment to professional development and competence in the care industry.</span></p><p><span>Enrol in this course today and embark on a fulfilling career dedicated to providing exceptional care to those in need.</span></p>					</div>
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					</div> <h3>Course Curriculum</h3><div><p>1 sections • 16 lectures • 06:39:00 total length</p></div><div><div><div><div><div><div><div><p>•Framework and Information Leaflet: 00:00:00</p></div><div><div><p>•Standard 01: Understand Your Role: 00:32:00</p></div><div><div><p>•Standard 02: Your personal development: 00:13:00</p></div><div><div><p>•Standard 03: Duty of Care: 00:35:00</p></div><div><div><p>•Standard 04: Equality and Diversity: 00:27:00</p></div><div><div><p>•Standard 05: Work in a Person Centred Way: 00:36:00</p></div><div><div><p>•Standard 06: Communication: 00:36:00</p></div><div><div><p>•Standard 07: Privacy and dignity: 00:27:00</p></div><div><div><p>•Standard 08: Fluids and nutrition: 00:15:00</p></div><div><div><p>•Standard 09: Mental Health, Dementia and Learning Disabilities: 00:41:00</p></div><div><div><p>•Standard 10: Safeguarding Adults: 00:40:00</p></div><div><div><p>•Standard 11: Safeguarding Children: 00:07:00</p></div><div><div><p>•Standard 12: Basic life support: 00:08:00</p></div><div><div><p>•Standard 13: Health and Safety: 00:51:00</p></div><div><div><p>•Standard 14: Handling information: 00:18:00</p></div><div><div><p>•Standard 15: Infection control: 00:13:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

The Council for Awards in Care, Health & Education (CACHE)

Care Worker

Certificate in Further Education & Training (Cert Ed)

Certificate in Education & Training (CET)

Emergency Care Assistant

Social Care

Care Certificate

<h3><b>Overview</b></h3>
<span>The </span><b>Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) </b><span>is aimed for people who are responsible for maintaining the quality of assessment within an organisation or assessment centre. </span>

<span>You will be able to evaluate knowledge and develop an understanding of the concepts and methods that support internal quality assurance of assessment by completing this qualification. You'll also learn how to assess the work of a learning and development practitioner who is in charge of internal assessment quality assurance.</span>

<span>So gear up and join up right away!</span>
<h3><b>Benefits you will gain:</b></h3>
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 	<li><span>Top-notch e-learning materials </span></li>
 	<li><span>Modules availability 24/7</span></li>
 	<li><span>An easy-to-use online learning platform</span></li>
 	<li><span>Flexible learning hours </span></li>
 	<li><span>Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (Regulated qualification)
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 	<li><span>Exquisite customer service</span></li>
</ul>
<h3><b>Qualification</b></h3>
<span>Focus Awards </span><b>Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF).</b>
<h3><b>Description</b></h3>
<span>Learners must accomplish all 2 mandatory units to achieve a total credit of 12.</span>

<span>From this course, you will:</span>
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 	<li><span>Maintain legal and good practice requirements when internally monitoring and maintaining the quality of assessment.</span></li>
 	<li><span>Internally manage relevant information and improve the quality of assessment.</span></li>
 	<li><span>Understand techniques and criteria for monitoring the quality of assessment internally.</span></li>
 	<li><span>Acknowledge the context and principles of internal quality assurance.</span></li>
 	<li><span>Plan the internal quality assurance of assessment</span></li>
 	<li><span>Be able to evaluate requirements for information management, data protection and confidentiality.</span></li>
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<h3><b>Qualification Purpose</b></h3>
<span>The goal of this </span><b>Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) </b><span>qualification is to certify competence in an occupational position to the relevant requirements. It is aimed at people who are responsible for maintaining and improving assessment quality within an organisation or assessment centre.</span>
<h3><b>Progression</b></h3>
<span>Successful learners can progress to other qualifications such as:</span>
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 	<li><span>Focus Award Level 4 Award in Externally Assuring the Quality of Assessment Processes and Practice (RQF)</span></li>
 	<li><span>Focus Award Level 4 Diploma in Learning and Development (RQF)</span></li>
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<h3><b>Who is this course for?</b></h3>
<span>The </span><b>Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF)</b><span> is designed for people who desire to work as quality assurance employees. Individuals who want to get a sought-after assessment certificate, as well as the necessary knowledge and understanding required of quality assurance employees, will profit from this excellent training. </span>
<h3><b>Entry Requirements</b></h3>
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 	<li><span>There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old or above. </span></li>
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<h3><b>Total Qualification Time</b></h3>
<span>Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. </span>

<b>Total Qualification Time for this qualification is  120 hours.</b>

<b>Guided Learning Hours</b>

<span>These hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other appropriate education or training providers. </span>

<b>Guided Learning Hours for this qualification is 90. </b>
<h3><b>Method of Assessment:</b></h3>
<span>The </span><b>Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) </b><span>is internally </span><span>assessed and externally assured by Focus Awards. Each learner is required to create a portfolio of evidence that demonstrates the achievement of all the learning outcomes and the assessment criteria associated with each unit. The main pieces of evidence for the portfolio could include:</span>
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 	<li><span>Assessor observation - completed observational checklists on related action plans</span></li>
 	<li><span>Witness testimony</span></li>
 	<li><span>Learner product</span></li>
 	<li><span>Worksheets</span></li>
 	<li><span>Assignments / projects / reports</span></li>
 	<li><span>Record of oral and written questioning</span></li>
 	<li><span>Learner and peer reports</span></li>
 	<li><span>Recognition of prior learning (RPL)</span></li>
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<span>Evidence may be drawn from actual or simulated situations where appropriate and permitted by the relevant Sector Skills Council or Sector Skills Body.</span>
<h3><b>Career path</b></h3>
<span>After receiving the </span><b>Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) </b><span>certification, you would be eligible to function as a competent professional as:</span>
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 	<li><span>Professional EQA</span></li>
 	<li><span>Professional IQA</span></li>
 	<li><span>Practitioner </span></li>
</ul> <h3>Course Curriculum</h3><div><p>20 sections • 45 lectures • 10:50:00 total length</p></div><div><div><div><div><div><div><div><p>•Induction Form: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Registration Entry Form: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Getting Started - Level 4 Award in Internal Quality Assurance of Assessment Processes &amp; Practice (RQF): 00:00:00</p></div></div></div></div></div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•Self-Assessment Grid: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Guidance For Achieving Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment Unit: 00:25:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assessment Plan: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•An introduction to the Internal Quality Assurance (IQA) Units: 00:15:00</p></div><div><div><p>•Key Concepts and Principles of IQA: 00:20:00</p></div><div><div><p>•Planning IQA Activities: 00:20:00</p></div><div><div><p>•Standardising Assessment and IQA Practice: 00:10:00</p></div><div><div><p>•IQA Records: 00:10:00</p></div><div><div><p>•Making IQA Decisions and Providing Feedback: 00:20:00</p></div><div><div><p>•Evaluating IQA Practice, and Continuing Professional Development: 00:05:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•IQA Roles and Responsibilities: 00:05:00</p></div><div><div><p>•Quality Assurance Cycle: 00:10:00</p></div><div><div><p>•Table of Example IQA Records: 00:05:00</p></div><div><div><p>•Managing Risks: 00:05:00</p></div><div><div><p>•Equality and Diversity, and The Equality Act 2010: 00:10:00</p></div><div><div><p>•Equality and Diversity - Glossary of Terms: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Templates - A full set of IQA Plans and Records: 00:00:00</p></div><div><div><p>•A full set of completed examples of IQA Plans and Records: 00:20:00</p></div><div><div><p>•Template - Standardisation Record for Assessed Work: 00:00:00</p></div><div><div><p>•Completed Example of a Standardisation Record for Assessed Work: 00:05:00</p></div><div><div><p>•Template - Personal Development Plan: 00:00:00</p></div><div><div><p>•Completed Example of a Personal Development Plan: 00:05:00</p></div><div><div><p>•Template - Continuing Professional Development Record: 00:00:00</p></div><div><div><p>•Completed Example of a Continuing Professional (CPD) Development Record: 00:05:00</p></div><div><div><p>•Template - Reflective Learning Journal: 00:00:00</p></div><div><div><p>•Completed Example of a Reflective Learning Journal (RLJ): 00:05:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Preparing for an EQA Visit: 00:10:00</p></div><div><div><p>•Checklist for Equality and Diversity: 00:10:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•An introduction to the Internal Quality Assurance (IQA) Units: 00:40:00</p></div><div><div><p>•Key Concepts and Principles of IQA: 00:55:00</p></div><div><div><p>•Planning IQA Activities: 00:50:00</p></div><div><div><p>•Standardising Assessment and IQA Practice: 00:50:00</p></div><div><div><p>•IQA Records: 00:50:00</p></div><div><div><p>•Making IQA Decisions and Providing Feedback: 01:15:00</p></div><div><div><p>•Evaluating IQA practice, and Continuing Professional Development: 01:15:00</p></div></div></div></div></div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•Self-Assessment Grid: Internally Assure The Quality Of Assessment: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Guidance For Achieving The Internally Assure The Quality Of Assessment Unit: 00:20:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assessment Plan: Internally Assure The Quality Of Assessment: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Observation And Question Checklist For IQA Unit Two: Internally Assure The Quality Of Assessment: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assessment - Level 4 Award in Internal Quality Assurance of Assessment Processes &amp; Practice (RQF): 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Submit Your Assignments: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Resubmit Your Assignments - Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF): 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

NVQ Assessor

Practice Assessor

FA Level 1

Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF)

<h2><strong>Course Overview:</strong></h2>
<span>The demand for skilled professionals in education and training has soared, with a projected growth rate of 5% annually in the next decade. </span><b>This Focus Awards Level 3 Award in Education and Training (RQF) course provides an unparalleled opportunity to confidently excel in your teaching skills,  ensuring you positively impact learners of all ages.</b>

<span>This course is tailored to equip learners with the comprehensive knowledge and skills necessary to excel in this dynamic field. With an emphasis on understanding roles, responsibilities, and relationships in education, alongside inclusive teaching methodologies and assessment strategies, this course stands as a cornerstone for those aspiring to make a significant impact in the educational sector.</span>

<span>Enrol now to transform your career and make a lasting impact in education and training!</span>

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<h2><strong>Key Features of the Course:</strong></h2>
<ul>
 	<li>Level 3 Award in Education and Training(Regulated qualification)</li>
 	<li>24/7 Learning Assistance</li>
 	<li>Interesting Learning Materials</li>
</ul>

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<h2><strong>Who is This Course For?</strong></h2>
This Focus Awards Level 3 Award in Education and Training (RQF) course is ideal for individuals passionate about teaching and training, regardless of their prior experience. Whether you are looking to kickstart your career as an educator, transition into a new role within the education sector, or enhance your existing teaching skills, this course provides the foundation you need to succeed.

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<h2><strong>What You Will Learn:</strong></h2>
Throughout this course, you will delve into a wide range of essential topics and modules. Starting with an <strong>induction form, you will progress through units such as understanding roles, responsibilities, and relationships in education and training. You will explore legislation, regulatory requirements, and codes of practice, promoting equality, valuing diversity, and promoting appropriate behaviour and respect for others.</strong>

Furthermore, you will <strong>gain insights into learner needs and points of referral, identifying inequality, promoting inclusion, and understanding safeguarding, preventing duty, and British values. The course also covers micro-teaching, inclusive teaching and learning approaches, theories of learning, communication skills, assessment methods, involving learners in the assessment process, and much more.</strong>

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<h2><strong>Why Enrol in This Course:</strong></h2>
By enrolling in the Focus Awards Level 3 Award in Education and Training, you gain access to a <strong>top-reviewed course</strong> that has been <strong>recently updated</strong> to meet the latest industry standards. This course is aligned with current educational trends and equips you with the valuable skills and knowledge required to excel in the field.

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<h2><strong>Requirements:</strong></h2>
No specific prior qualifications or experience are necessary to undertake this Focus Awards Level 3 Award in Education and Training (RQF) course. However, a strong command of the English language, both written and verbal, is essential to benefit from the course content fully.

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<h2><strong>Career Path:</strong></h2>
Upon completing this Focus Awards Level 3 Award in Education and Training (RQF) course, you will be well-prepared for various rewarding career paths within the education sector. Some potential professions include:
<ul>
 	<li>Teaching Assistant, £17,000 - £24,000 per annum</li>
 	<li>Adult Education Tutor, £23,000 - £35,000 per annum</li>
 	<li>Private Tutor - Average UK Salary: £20 - £40 per hour</li>
 	<li>Training Coordinator £22,000 - £30,000 per annum</li>
 	<li>Learning and Development Officer- £25,000 - £40,000 per annum</li>
 	<li>Further Education Lecturer- £24,000 - £40,000 per annum</li>
 	<li>Assessor - Average UK Salary- £18,000 - £30,000 per annum</li>
</ul>

<hr />

<h2><strong>Certification:</strong></h2>
Upon completing the Focus Awards Level 3 Award in Education and Training (RQF) course, you will receive a CPD certificate, demonstrating your commitment to continuous professional development and enhancing your employability in the education sector.

<hr /> <h3>Course Curriculum</h3><div><p>35 sections • 110 lectures • 08:48:00 total length</p></div><div><div><div><div><div><div><div><p>•Getting Started AET: 00:00:00</p></div><div><div><p>•Application Form: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Induction Form: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Registration Entry Form: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment Preparation Guideline: 00:00:00</p></div><div><div><p>•Beginners Guide to Referencing: 00:00:00</p></div></div></div></div></div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•Self-Assessment Grid - Understanding Roles, Responsibilities and Relationships in Education and Training: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Guidance For Achieving the Unit - Understanding Roles, Responsibilities and Relationships in Education and Training: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•An introduction to the Level 3 Award in Education and Training: 00:30:00</p></div><div><div><p>•Teaching Roles, Responsibilities, Relationships and Boundaries in Education and Training: 00:30:00</p></div><div><div><p>•Legislation, Regulatory Requirements and Codes of Practice: 00:15:00</p></div><div><div><p>•Promoting Equality and Valuing Diversity: 00:25:00</p></div><div><div><p>•Promoting Appropriate Behaviour and Respect for Others: 00:20:00</p></div><div><div><p>•Learner Needs and Points of Referral: 00:30:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Table of Examples of Teaching Roles and Responsibilities: 00:10:00</p></div><div><div><p>•Table of Example Boundaries of Teaching: 00:10:00</p></div><div><div><p>•The Teaching, Learning and Assessment Cycle: 00:10:00</p></div><div><div><p>•Table of Potential Learner Needs and Points of Referral: 00:10:00</p></div><div><div><p>•Identifying Inequality: 00:05:00</p></div><div><div><p>•Learner Differences: 00:05:00</p></div><div><div><p>•Ways to Promote and Advance Equality: 00:15:00</p></div><div><div><p>•Ways to Promote Inclusion: 00:10:00</p></div><div><div><p>•Safeguarding, Prevent Duty and British Values: 00:20:00</p></div><div><div><p>•Tips for Teachers and Trainers: 00:15:00</p></div><div><div><p>•Equality and Diversity - Glossary of Terms: 00:25:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Teaching, Learning and Assessment Checklist: 00:20:00</p></div><div><div><p>•Advancing Equality and Diversity Checklist: 00:20:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Pre-Course Assessment Form: 00:00:00</p></div><div><div><p>•Action Plan Template for Achievement of The Award: 00:00:00</p></div><div><div><p>•Course Evaluation Form: 00:00:00</p></div><div><div><p>•Beginner's Guide to Referencing: 00:25:00</p></div><div><div><p>•Verbs Used in The Award's Assessment Criteria with Their Meanings: 00:05:00</p></div><div><div><p>•Glossary of Educational Terms: 00:25:00</p></div><div><div><p>•Educational Abbreviations and Acronyms: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•An introduction to the Level 3 Award in Education and Training: 00:30:00</p></div><div><div><p>•Teaching Roles, Responsibilities, Relationships and Boundaries in Education and Training: 00:30:00</p></div><div><div><p>•Legislation, Regulatory Requirements and Codes of Practice: 00:30:00</p></div><div><div><p>•Promoting Equality and Valuing Diversity: 00:30:00</p></div><div><div><p>•Promoting Appropriate Behaviour and Respect: 00:30:00</p></div><div><div><p>•Learner Needs and Points of Referral: 00:30:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Award in Education and Training Level 3 Workshop Objectives: 00:16:00</p></div><div><div><p>•Understanding Roles, Responsibilities and Relationships in Education and Training: 01:38:00</p></div></div></div></div></div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•Self-Assessment Grid - Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Guidance For Achieving the Unit - Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training: 00:25:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Micro Teaching: 00:00:00</p></div><div><div><p>•Detailed Guide to Micro-Teaching Session: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Inclusive Teaching and Learning: 00:30:00</p></div><div><div><p>•Teaching, Learning and Assessment Approaches: 00:30:00</p></div><div><div><p>•Providing Opportunities for English, Maths, ICT and Wider Skills: 00:30:00</p></div><div><div><p>•Theories of Learning: 00:25:00</p></div><div><div><p>•Communication: 00:25:00</p></div><div><div><p>•Induction, Icebreakers and Ground Rules: 00:30:00</p></div><div><div><p>•Creating a Scheme of Work: 00:30:00</p></div><div><div><p>•Creating a Session Plan: 00:30:00</p></div><div><div><p>•Self-Evaluation and Continuing Professional Development: 00:20:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Table of Resources Which Could Be Used for Teaching, Learning and Assessment: 00:05:00</p></div><div><div><p>•Table of Teaching and Learning Approaches and Activities: 00:25:00</p></div><div><div><p>•Table of Objectives: 00:05:00</p></div><div><div><p>•The Environment - Examples of Physical, Social and Learning Aspects: 00:05:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Template - Induction Checklist: 00:00:00</p></div><div><div><p>•Template - Icebreaker - Bingo: 00:00:00</p></div><div><div><p>•Template - Icebreaker - Getting to Know You: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Template - Rationale for a Scheme of Work: 00:00:00</p></div><div><div><p>•Completed Example of a Rationale for a Scheme of Work: 00:15:00</p></div><div><div><p>•Template - Scheme of Work: 00:00:00</p></div><div><div><p>•Completed Example of a Scheme of Work: 00:05:00</p></div><div><div><p>•Template - Session Plan: 00:00:00</p></div><div><div><p>•Completed Example of a Session Plan: 00:10:00</p></div><div><div><p>•Template - Personal Development Plan: 00:00:00</p></div><div><div><p>•Completed Example of a Personal Development Plan: 00:05:00</p></div><div><div><p>•Template - Continuing Professional Development (CPD) Record: 00:00:00</p></div><div><div><p>•Completed Example of a Continuing Professional Development (CPD) Record: 00:05:00</p></div><div><div><p>•Template - Reflective Learning Journal: 00:00:00</p></div><div><div><p>•Completed Example of a Reflective Learning Journal: 00:10:00</p></div><div><div><p>•Template - Summary and Action Plan: 00:00:00</p></div><div><div><p>•Completed Example of a Summary and Action Plan: 00:05:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Verbal, Listening, Non-Verbal and Written Communication Skills Checklist: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Inclusive Teaching and Learning: 00:45:00</p></div><div><div><p>•Teaching, Learning and Assessment Approaches: 00:45:00</p></div><div><div><p>•Providing opportunities for English, Maths, ICT and Wider Skills: 00:45:00</p></div><div><div><p>•Theories of Learning: 00:45:00</p></div><div><div><p>•Communication: 00:30:00</p></div><div><div><p>•Induction, Icebreakers and Ground Rules: 00:35:00</p></div><div><div><p>•Creating a Scheme of Work: 00:45:00</p></div><div><div><p>•Devising an Inclusive Teaching and Learning Plan (Session Plan): 00:45:00</p></div><div><div><p>•Self-Evaluation and Continuing Professional Development: 00:45:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training: 01:41:00</p></div></div></div></div></div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•Self-Assessment Grid - Understanding Assessment in Education and Training: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Guidance For Achieving The Unit - Understanding Assessment in Education and Training: 00:10:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assessment Types: 00:10:00</p></div><div><div><p>•Assessment Methods: 00:05:00</p></div><div><div><p>•Involving Learners and Others in the Assessment Process: 00:12:00</p></div><div><div><p>•Making Assessment Decisions and Providing Feedback: 00:35:00</p></div><div><div><p>•Record Keeping: 00:20:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Table of Assessment Methods, Approaches and Activities: 00:10:00</p></div><div><div><p>•Table of Assessment Types: 00:15:00</p></div><div><div><p>•Table of Advantages and Limitations of Peer and Self Assessment: 00:10:00</p></div><div><div><p>•Table of Example Teaching Records: 00:10:00</p></div><div><div><p>•Assessor Roles and Responsibilities: 00:05:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•A Full Set of Assessment Record Templates: 00:00:00</p></div><div><div><p>•Completed Example of A Full Set of Assessment Records: 00:25:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assessment Types: 00:45:00</p></div><div><div><p>•Assessment Methods: 00:35:00</p></div><div><div><p>•Involving Learners and Others in the Assessment Process: 00:45:00</p></div><div><div><p>•Making Assessment Decisions and Providing Feedback: 00:45:00</p></div><div><div><p>•Record Keeping: 00:30:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Understanding Assessment in Education and Training: 00:31:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignments: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Resubmission: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Submit Your Assignments: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Diploma in Education & Training (DET)

Further Education (FE)

Further Education Teacher

Teaching & Training

Focus Awards Level 3 Award in Education and Training (RQF)

<h3><b>Overview</b></h3>
<span>The </span><b>Level 3 Certificate in Assessing Vocational Achievement (RQF) </b><span>is intended to help you acquire an RQF Assessing Vocational Achievement certificate. </span>

<span>You will learn the principles and practices that support assessment, which will be shown by a written account proving your knowledge and comprehension, as well as the completion of a workbook that demonstrates research into assessment practice and associated legal requirements. You will also have the ability to conduct performance evaluations in an individual's work setting. You'll also learn how to evaluate your performance in terms of occupational skills, knowledge, and understanding in settings other than the workplace. This might take place in workshops, classrooms, or other training settings. </span>

<span>So buckle up and sign up now!</span>
<h3><b>Benefits you will gain:</b></h3>
<ul>
 	<li><span>Top-notch e-learning materials </span></li>
 	<li><span>Modules availability 24/7</span></li>
 	<li><span>An easy-to-use online learning platform</span></li>
 	<li><span>Flexible learning hours </span></li>
 	<li><span>Level 3 Certificate in Assessing Vocational Achievement (RQF) (Regulated qualification)</span></li>
 	<li><span>Exquisite customer service</span></li>
</ul>
<h3><b>Qualification</b></h3>
<span>Focus Awards </span><b>Level 3 Certificate in Assessing Vocational Achievement (RQF).</b>
<h3><b>Description</b></h3>
<span>Learners must complete all 3 mandatory units to achieve a total credit of 15</span>

<span>In this course, you will:</span>
<ul>
 	<li><span>Understand the principles and requirements of assessment.</span></li>
 	<li><span>Learn more about different types of assessment methods, manage information, make assessment decisions, and assure quality.</span></li>
 	<li><span>Maintain legal and good practice requirements when assessing occupational competence.</span></li>
 	<li><span>Plan the assessment of occupational competence.</span></li>
 	<li><span>Be able to prepare and carry out assessments of vocational skills, knowledge and understanding.</span></li>
</ul>
<h3><b>Qualification Purpose</b></h3>
<span>This comprehensive </span><b>Level 3 Certificate in Assessing Vocational Achievement (RQF) </b><span>course is designed to help students master the knowledge and skills they'll need to effectively assess occupational competence in the workplace and outside the workplace.</span>
<h3><b>Who is this course for?</b></h3>
<span>The </span><b>Level 3 Certificate in Assessing Vocational Achievement (RQF)</b><span> course is for individuals wanting to serve as fully qualified assessors in the educational sector. Individuals who wish to achieve a sought-after assessment certificate will benefit from its excellent training.</span>
<h3><b>Entry Requirements</b></h3>
<span>There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 19 years old or older.</span>
<h3><b>Progression</b></h3>
<span>Learners wishing to progress from this qualification can undertake the following qualifications:</span>
<ul>
 	<li><span>Focus Awards Level 3 Award in Assessing Competence in the Work Environment</span></li>
 	<li><span>Focus Awards Level 4 in Understanding the Internal Quality Assurance of Assessment Processes and Practices </span></li>
 	<li><span>Focus Awards Level 4 in the Internal Quality Assurance of Assessment Processes and Practices</span></li>
 	<li><span>Focus Awards Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practices</span></li>
</ul>
<h3><b>Total Qualification Time</b></h3>
<span>Total Qualification Time consists of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by but not under the supervision of a lecturer, supervisor or tutor.</span>

<b>Total Qualification Time for this qualification is 234 hours.</b>

<b>Guided Learning Hours</b>

<span>These hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other appropriate education or training providers. </span>

<b>Guided Learning Hours for this qualification are 84.</b>
<h3><b>Method of Assessment:</b></h3>
<span>The </span><b>Level 3 Certificate in Assessing Vocational Achievement (RQF) </b><span>is internally assessed and externally assured by Focus Awards. Each learner is required to create a portfolio of evidence that demonstrates the achievement of all the learning outcomes and the assessment criteria associated with each unit. The main pieces of evidence for the portfolio could include:</span>
<ul>
 	<li><span>Assessor observation - completed observational checklists on related action plans</span></li>
 	<li><span>Witness testimony</span></li>
 	<li><span>Learner product</span></li>
 	<li><span>Worksheets</span></li>
 	<li><span>Assignments / projects / reports</span></li>
 	<li><span>Record of oral and written questioning</span></li>
 	<li><span>Learner and peer reports</span></li>
 	<li><span>Recognition of prior learning (RPL)</span></li>
</ul>
<span>Evidence may be drawn from actual or simulated situations where appropriate and permitted by the relevant Sector Skills Council or Sector Skills Body.</span>
<h3><b>Career path</b></h3>
<span>After receiving the </span><b>Level 3 Certificate in Assessing Vocational Achievement (RQF) </b><span>certification, you would be eligible to function as a competent professional as:</span>
<ul>
 	<li><span>Assessor</span></li>
 	<li><span>Professional Trainer</span></li>
 	<li><span>Coach </span></li>
 	<li><span>Professional Verifier</span></li>
</ul> <h3>Course Curriculum</h3><div><p>32 sections • 89 lectures • 00:40:00 total length</p></div><div><div><div><div><div><div><div><p>•Induction Form: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Registration Entry Form: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Unit 1 Understanding The Principles And Practices Of Assessment Guidance For Achieving The Unit: 00:00:00</p></div><div><div><p>•Unit 2 Assess Occupational Competence In The Work Environment Guidance For Achieving The Unit: 00:00:00</p></div><div><div><p>•Unit 3 Assess Vocational Skills, Knowledge And Understanding Guidance For Achieving The Unit: 00:00:00</p></div><div><div><p>•Assessment Guidelines: 00:00:00</p></div></div></div></div></div><div><div><div><div></div></div></div></div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•1. Functions of Assessment in Learning and Development: 00:00:00</p></div><div><div><p>•2. Key Concepts and Principles of Assessment: 00:00:00</p></div><div><div><p>•3. Responsibilities of an Assessor: 00:00:00</p></div><div><div><p>•4. Regulations and Requirements Relevant to the Assessment: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•1. Strengths and Limitations of Various Assessment Methods: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•1. Key Factors to Consider When Planning Assessment: 00:00:00</p></div><div><div><p>•2. Benefits of Using A Holistic Approach to Assessment: 00:00:00</p></div><div><div><p>•3. How to Plan A Holistic Approach to Assessment: 00:00:00</p></div><div><div><p>•4. Types of Risks Involved in Assessment: 00:00:00</p></div><div><div><p>•5. How to Minimise Risks Through the Planning Process: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•1. Importance of Involving Learner and Others in The Assessment Process: 00:00:00</p></div><div><div><p>•2. Information That Should Be Made Available to Learners and Others: 00:00:00</p></div><div><div><p>•3. How to Use Peer and Self-Assessment Effectively: 00:00:00</p></div><div><div><p>•4. Assessment Arrangements to Meet the Needs of Individual Learners: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•1. Assessment Decisions and Judging Evidence: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•1. Importance of Quality Assurance in The Assessment Process: 00:00:00</p></div><div><div><p>•2. Quality Assurance and Standardisation Procedures: 00:00:00</p></div><div><div><p>•3. Appeals, Complaints &amp; Disputes Procedures Concerning Assessment in Own Area of Practice: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•1. Importance of Following Procedures for The Management of Information Relating to Assessment: 00:00:00</p></div><div><div><p>•2. How Feedback and Questioning Contribute to the Assessment Process: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•1. Legal Issues, Policies and Procedures Relevant to Assessment: 00:00:00</p></div><div><div><p>•2. Contribution of Technology in the Assessment Process: 00:00:00</p></div><div><div><p>•3. Evaluation of Requirements for Equality, Diversity: 00:00:00</p></div><div><div><p>•4. Reflective Practice and Continual Professional Development: 00:00:00</p></div></div></div></div></div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•1. Assessment Planning of Occupational Competence: 00:00:00</p></div><div><div><p>•2. Communicating the Process of Assessing Occupational Competence to The Learner: 00:00:00</p></div><div><div><p>•3. Planning the Assessment of Occupational Competence to Address Learner Needs and Current Achievements: 00:00:00</p></div><div><div><p>•4. Opportunities for Holistic Assessment: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•1. Valid, Fair and Reliable Assessment Method: 00:00:00</p></div><div><div><p>•2. Making Assessment Decisions of Occupational Competence: 00:00:00</p></div><div><div><p>•3. Following Standardisation Procedures: 00:00:00</p></div><div><div><p>•4. Providing Feedback to Learners: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•1. Maintaining Records of the Related Information of the Assessment of Occupational Competence: 00:00:00</p></div><div><div><p>•2. Sharing Assessment Information with Authorised Colleagues and Procedures to Maintain the Confidentiality: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•1. Relevant Policies, Procedures and Legislation for the Assessment of Occupational Competence: 00:00:00</p></div><div><div><p>•2. Application of Requirements for Equality and Diversity and Bilingualism in Assessing Occupational Competence: 00:00:00</p></div><div><div><p>•3. Evaluation of Own Work in Carrying Out Assessments: 00:00:00</p></div><div><div><p>•4. Maintaining the Currency of Own Expertise and Competence: 00:00:00</p></div></div></div></div></div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•1. Methods of Assessing Vocational Skills, Knowledge and Understanding to Meet Requirements and Needs: 00:00:00</p></div><div><div><p>•2. Preparing Resources and Conditions for The Assessment: 00:00:00</p></div><div><div><p>•3. Communicating the Purpose, Requirements and Processes of Assessment to Learners: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•1. Assessment Management to Meet Assessment Requirements: 00:00:00</p></div><div><div><p>•2. Providing Support to Learners Within Agreed Limitations: 00:00:00</p></div><div><div><p>•3. Analysing Evidence of Learner Achievement: 00:00:00</p></div><div><div><p>•4. Making Assessment Decisions Related to Vocational Skills, Knowledge and Understanding: 00:00:00</p></div><div><div><p>•5. Standardisation Procedures: 00:00:00</p></div><div><div><p>•6. Feedback on Learners' Achievement: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•1. Maintaining Records of Assessment, Its Outcome and Learners Progress: 00:00:00</p></div><div><div><p>•2. Making Assessment Information Available to Authorised Colleagues as Required and Maintaining Confidentiality: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•1. Relevant Policies, Procedures and Legislation Relating to The Assessment of Vocational Skills, Knowledge and Understanding: 00:00:00</p></div><div><div><p>•2. Applying Requirements for Equality and Diversity and Bilingualism: 00:00:00</p></div><div><div><p>•3. Evaluation and CPD: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Equality and Diversity - Glossary of Terms: 00:00:00</p></div><div><div><p>•Equality and Diversity, and The Equality Act 2010: 00:00:00</p></div><div><div><p>•Key Feedback Words for Use During Feedback: 00:00:00</p></div><div><div><p>•Table of Assessment Methods &amp; Activities: Strengths and Limitations: 00:40:00</p></div><div><div><p>•Table of Assessment Types: 00:00:00</p></div><div><div><p>•Table of Example Assessment Records: 00:00:00</p></div><div><div><p>•Table of Example Assessment Requirements: 00:00:00</p></div><div><div><p>•Table of Objectives: 00:00:00</p></div><div><div><p>•Table of Potential Learner Needs and Points of Referral: 00:00:00</p></div><div><div><p>•Table of Resources Which Could be Used for Teaching, Learning and Assessment: 00:00:00</p></div><div><div><p>•Using Questions: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Unit One Understanding The Principles And Practices Of Assessment - Self-Assessment Grid: 00:00:00</p></div><div><div><p>•Unit Two Assess Occupational Competence In The Work Environment - Self-Assessment Grid: 00:00:00</p></div><div><div><p>•Unit Three Assess Vocational Skills, Knowledge And Understanding - Self-Assessment Grid: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Unit 1 Understanding The Principles And Practices Of Assessment Assessment Plan: 00:00:00</p></div><div><div><p>•Unit 2 Assess Occupational Competence In The Work Environment Assessment Plan: 00:00:00</p></div><div><div><p>•Unit 3 Assess Vocational Skills, Knowledge And Understanding Assessment Plan: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•OBSERV 1: 00:00:00</p></div><div><div><p>•OBSERV 2: 00:00:00</p></div></div></div></div></div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•Template - Continuing Professional Development Record: 00:00:00</p></div><div><div><p>•Template - Personal Development Plan: 00:00:00</p></div><div><div><p>•Template - Reflective Learning Journal: 00:00:00</p></div><div><div><p>•Template - Standardisation Record for Assessed Work: 00:00:00</p></div><div><div><p>•Templates - A Full Set of Assessment Records: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Completed Example of A Continuing Professional Development Record: 00:00:00</p></div><div><div><p>•Completed Example of A Full Set Of Assessment Records: 00:00:00</p></div><div><div><p>•Completed Example of A Personal Development Plan: 00:00:00</p></div><div><div><p>•Completed Example of A Reflective Learning Journal: 00:00:00</p></div><div><div><p>•Completed Example of A Standardisation Record For Assessed Work: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Submit Your Assignments: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Resubmit Your Assignments - Level 3 Certificate in Assessing Vocational Achievement (RQF): 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Certificate in Assessing Vocational Achievement (CAVA)

Assessor Training

Level 3 Certificate in Assessing Vocational Achievement (RQF)

Postgraduate Certificate in Education (PGCE)

Level 4 Certificate in Education and Training (RQF)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">The Care Certificate Preparation course is designed to equip learners with the fundamental skills and knowledge required for a career in the care sector. The curriculum spans 15 standards, each focusing on critical aspects of care. It begins with understanding your role and personal development, followed by modules on duty of care, equality, and diversity.&nbsp;</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Learners will explore person-centred approaches, effective communication, and maintaining privacy and dignity.&nbsp;</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">The course covers essential topics like fluids and nutrition, mental health awareness, safeguarding for adults and children, basic life support, health and safety, information handling, and infection prevention and control. This comprehensive training ensures that participants are well-prepared to provide high-quality care and support.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">

</span><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Care Certificate Preparation &nbsp; &nbsp;&nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Learn the roles and responsibilities in the care sector.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Gain insights into personal development and duty of care.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Understand the principles of equality and diversity.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Acquire skills for person-centred care and effective communication.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Understand safeguarding protocols for adults and children.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Gain knowledge in health, safety, and infection control practices.</li></ul><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">

</span><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">



</span><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">A great online learning experience.&nbsp;</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Access to the study resources anytime you want.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;</span></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get a year-long access to the course.</li></ul><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">

</span><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Topics Covered in This Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 01: Understand Your Role</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 02: Your personal development</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 03: Duty of Care</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 04: Equality and Diversity</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 05: Work in a Person Centred Way</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 06: Communication</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 07: Privacy And Dignity</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 08: Fluids And Nutrition</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 09: Awareness Of Mental Health, Dementia And Learning Disabilities</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 10: Safeguarding Adults</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 11: Safeguarding Children</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 12: Basic Life Support</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 13: Health and Safety</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 14: Handling Information</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Standard 15: Infection Prevention And Control</li></ul><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">

</span><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">

</span><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This Care Certificate Preparation Course is suitable for -</span></p><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">
</span></div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Aspiring healthcare professionals</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Individuals seeking a career in social care</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Current care workers looking to enhance their skills</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Anyone interested in providing high-quality care and support</li></ul><div fr-original-style="" style="box-sizing: border-box;"><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">



</span><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</li></ul><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">


</span><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">

</span><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">

</span><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Healthcare Assistant</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Support Worker</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Nursing Assistant</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Residential Care Worker</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Community Care Worker</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Dementia Care Specialist</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Mental Health Support Worker</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Safeguarding Officer<br fr-original-style="" style="box-sizing: border-box;">
</li></ul></div>

Course Gate

Customer Care

Caregiver Skills Training (CST)

Prepare for a rewarding career in the care sector with our comprehensive Care Certificate Preparation course, covering essential skills in safeguarding, communication, and person-centred care.

Care Certificate Preparation

<h3><strong>Overview</strong></h3>
This comprehensive course on <strong>Job Search Skills </strong>will deepen your understanding <span>on this topic.</span>

After successful completion of this course you can acquire the required skills in this sector. This <strong>Job Search Skills</strong> comes with accredited certification which will enhance your CV and make you worthy in the job market.

So enrol in this course today to fast track your career ladder.
<h3><strong>How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3><strong>Who is this course for?</strong></h3>
There is no experience or previous qualifications required for enrolment on this <strong>Job Search Skills</strong>. It is available to all students, of all academic backgrounds.
<h3><strong>Requirements</strong></h3>
Our <strong>Job Search Skills</strong> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.

There is no time limit for completing this course, it can be studied in your own time at your own pace.
<h3><strong>Career path</strong></h3>
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc. <h3>Course Curriculum</h3><div><p>9 sections • 9 lectures • 02:34:00 total length</p></div><div><div><div><div><div><div><div><p>•Job Search Skills: Getting Started: 00:18:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•CV Writing: 00:31:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Cover Letter: 00:21:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Personal Development: 00:22:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Fundamental Skills: 00:14:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Job Market Research: 00:12:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Networking: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•The Interview: 00:21:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Job Search Skills: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Professional Skills

Employability Skills

Computer Skills

Professional Skills Course (PSC)

Trainers Course

Job Search

Job Search Skills

<h3><strong>Overview</strong></h3>
Enhance your interpersonal skills and become respected as a sought-after Line Manager in any high-performing organisation.

This People Management Skills Level 3 course provides the knowledge and tools you'll require to nurture and steer your staff to fruitful careers and performances.

Written with the aid of industry experts, the comprehensive online modules coach you on how to perform every aspect of People Management. You will learn how to master appropriate disciplinary procedures, drive recruitment and induction, motivate teams and individuals, recognise outstanding performances, and develop a healthy culture and work environment. The contents will assist your personal development as well as your career progression.
<h3><strong>How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3><strong>Who is this course for?</strong></h3>
There is no experience or previous qualifications required for enrolment on this People Management Skills Level 3. It is available to all students, of all academic backgrounds.
<h3><strong>Requirements</strong></h3>
Our People Management Skills Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.
<h3><strong>Career path</strong></h3>
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc. <h3>Course Curriculum</h3><div><p>11 sections • 11 lectures • 03:25:00 total length</p></div><div><div><div><div><div><div><div><p>•Introduction to Human Resources: 00:17:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Employee Recruitment and Selection Procedure: 00:32:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Employee Training and Development Process: 00:23:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Performance Appraisal Management: 00:21:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Employee Relations: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Motivation and Counselling: 00:19:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Ensuring Health and Safety at the Workplace: 00:16:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Employee Termination: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Employer Records and Statistics: 00:17:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Essential UK Employment Law: 00:30:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - People Management Skills Level 3: 3 days</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

People Management

Manager Training

Human Resources Management

Institute of Leadership & Management (ILM)

Management Skills

People Management Skills Level 3

<h3><b>Overview</b></h3>
<span>Gain the ultimate leadership and management skills and become a qualified leader by enrolling in the advanced <strong>Complete Leadership and Management Diploma - Level 4 </strong>course. </span>

<span>Th</span><span>is</span><span> comprehensive <strong>Complete Leadership and Management Diploma - Level 4 </strong>aims to equip you with a solid </span><span>understanding</span><span> of leadership and management</span><span>,</span> <span>along with the skills,</span><span> expertise </span><span>and</span><span> confiden</span><span>ce</span> <span>to drive your career forward</span><span>. You'll learn about professional skill development essentials, time management, delegation, dealing with poor performance, defining team values and goals, project management</span><span>,</span><span> and many more. Throughout the course, you'll discover many reasons for being unable to achieve goals and credibility that will help your personal development. </span>

<span>Boost your career opportunities </span><span>as a leader</span><span> by enrolling today!</span>
<h3><b>How will I get my certificate?</b></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3><b>Who is this course for?</b></h3>
<span>There is no experience or previous qualifications required for enrolment on this Complete Leadership and Management Diploma - Level 4</span><span>. It is available to all students, of all academic backgrounds.</span>
<h3><b>Requirements</b></h3>
<span>Our Complete Leadership and Management Diploma - Level 4</span><span> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</span>

<span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span>
<h3><b>Career path</b></h3>
<span>Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</span> <h3>Course Curriculum</h3><div><p>21 sections • 21 lectures • 08:46:00 total length</p></div><div><div><div><div><div><div><div><p>•Introduction to the Course: 00:03:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Understanding Management and Leadership: 00:40:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Leadership Theories: 00:25:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Improving Management and Leadership Performance: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•High Performance Teams: 00:32:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Motivating Employees: 00:26:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Organisational Skills: 00:26:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Talent Management: 00:37:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Succession Planning: 00:24:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Business Process Management: 00:28:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Communication Skills: 00:27:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Negotiation Techniques: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Managing Meetings and Giving Feedback: 00:21:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Managing Change: 00:22:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Time Management: 00:37:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Stress Management: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Emotional Intelligence in Leadership: 00:32:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Managing Conflict: 00:14:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Dealing with Office Politics: 00:34:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Risk Management: 00:37:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Corporate Responsibility and Ethics: 00:16:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Global Leadership

Business Leadership

Leadership Skills

Diploma for School Business Leaders (DSBM)

Diploma in Management Studies (DMS)

Complete Leadership and Management Diploma - Level 4

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			<p><span>Do you want to overcome tough situations? Do you want to acquire success in your career? The course will help you to gain knowledge about the strategies of personal development to handle tough situation practically and to achieve success in your chosen career path or business endeavour.</span></p>
<h3><b>Course Description:</b></h3>
<p><span>Achievement does not come overnight. For gaining success, one needs to prepare many things for it. The course will teach you the necessary steps that a person should encounter for winning victory.  The course focuses the personal development issues like how to grow confidence, how to make the right decisions, how to gain self-awareness, etc. The course covers knowledge regarding your health, your occupation, your financial assets, your connections, your feelings, your propensities, and your abstract thoughts.  The curriculum of the course helps you to see an in-depth look at your inside and explore the real you. The primary purpose of the course is to support you to gain success by maintaining the balance between your body and soul.</span></p>
<h3><b>Course Highlights</b></h3>
<p><b>Personal Development Skills Training</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p>
<p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed </span><b>Personal Development Skills Training</b><span> into </span><b>8</b><span> modules for teaching you everything you need to become successful in this profession.</span></p>
<p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>7 hours, 15 minutes</b><span> hours and it is also possible to study at your own pace.</span></p>
<p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p>
<p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p>
<h3><b>Why You Should Choose</b><b> Personal Development Skills Training</b></h3>
<ul>
<li><span>Lifetime access to the course</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>CPD Accredited certification on successful completion</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>Efficient exam system, assessment and instant results</span></li>
<li><span>Download Printable PDF certificate immediately after completion</span></li>
<li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li>
<li><span>Improve your chance of gaining professional skills and better earning potential.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Personal Development Skills Training </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Personal Development Skills Training</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p><table>				<tbody><tr>
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					<td>Visualize</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Wrapping Up</td>
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					<td><span><i></i> 00:15:00</span></td>
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iStudy UK

Personal Development

Life Coach Training

Professional Development

Continuous Professional Development (CPD)

Personal Development Skills Training

<p>In today's rapidly evolving world, a <strong>Diploma in Personal Development Skills</strong> is indispensable for navigating the complexities of modern life and the competitive job market. This comprehensive course encompasses essential aspects such as Communication Skills, Leadership Skills, Time Management, Workplace Professionalism, Goal Setting, Problem Solving, Body Language, Presentation Skills, Managing Meetings, Personal Hygiene, and Negotiation Skills. Personal Development is not merely an option but a necessity for individuals aiming to thrive professionally. </p><p><strong>Employers increasingly value candidates who possess strong interpersonal skills</strong>, leadership qualities, and the ability to manage time effectively. In the UK job market, acquiring these skills significantly enhances one's employability, leading to better job opportunities and higher salaries. According to recent surveys, professionals with adept <strong>Personal Development skills earn up to 20% more than their counterparts lacking such skills</strong>. </p><p>Furthermore, with <strong>the demand for skilled professionals on the rise</strong>, the sector is witnessing a steady increase in job prospects, <strong>with a projected growth rate of 15% over the next five years</strong>. Thus, investing in a Diploma in Personal Development Skills not only enriches individuals personally but also opens doors to a plethora of lucrative career opportunities in the dynamic UK job market.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified Personal Development Skills Course</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive Personal Development Skills Course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Communication Skills</strong></p><ul><li>Module 01: Basic Communication Skills</li><li>Module 02: Advance Communication (I)</li><li>Module 03: Advance Communication (II)</li><li>Module 04: Telephone Etiquette</li><li>Module 05: Body Language and Effective Communication</li></ul><p><strong>Leadership Skills</strong></p><ul><li>Module 01: Introduction to Leadership.</li><li>Module 02: Qualities of a Good Leader and Leadership.</li><li>Module 03: Creativity in Leadership.</li><li>Module 04: Organisational Skills.</li><li>Module 05: Leadership Skills and Competencies.</li><li>Module 06: Communication Skills.</li><li>Module 07: Negotiation Techniques.</li><li>Module 08: Cultivating Inclusion, Belonging, and Engagement.</li><li>Module 09: Leadership Foundations.</li><li>Module 10: Emotional Intelligence.</li><li>Module 11: Evolve as a Leader.</li><li>Module 12: Leadership &amp; Management in the UK.</li></ul><p><strong>Time Management Skills</strong></p><ul><li>Module 01: Time Management</li><li>Module 02: Advance Time Management (i)</li><li>Module 03: Advance Time Management (ii)</li><li>Module 04: Prioritising Tasks</li><li>Module 05: Time Scheduling</li><li>Module 06: Making To-Do Lists</li><li>Module 07: Avoiding Procrastination</li></ul><p><strong>Workplace Professionalism Certificate Course</strong></p><ul><li>Module One: Positioning Yourself as a Professional</li><li>Module Two: Enhancing Your Professional Image</li><li>Module Three: Expanding Your Skills</li><li>Module Four: Communicating for Results</li><li>Module Five: Building Relationships and Networks</li></ul><p><strong>Goal Setting and Accomplishment Course</strong></p><ul><li>Module One: Overcoming Procrastination (I)</li><li>Module Two: Overcoming Procrastination (II)</li><li>Module Three: Four P's of Goal Setting</li><li>Module Four: Improving Motivation</li><li>Module Five: Wise Time Management</li><li>Module Six: Tips for Completing Tasks</li><li>Module Seven: Increase Your Productivity</li><li>Module Eight: 'To Do' List Characteristics</li><li>Module Nine: Smart Goals</li><li>Module Ten: Mistakes Will Happen</li></ul><p><strong>Problem Solving Skills</strong></p><ul><li>Module 01: Critical Thinking</li><li>Module 02: Advance Critical Thinking</li><li>Module 03: Problem-Solving</li><li>Module 04: Decision Making</li></ul><p><strong>Body Language</strong></p><ul><li>Module 01: Understanding the Basics</li><li>Module 02: Non-Verbal Communication</li><li>Module 03: Science of Body Language - Head-Part 1</li><li>Module 04: Science of Body Language - Head-Part 2</li><li>Module 05: Science of Body Language - Hand</li><li>Module 06: Science of Body Language - Mid Body</li><li>Module 07: Science of Body Language - Lower Body</li><li>Module 08: Understanding People</li><li>Module 09: Personality and Types of It</li><li>Module 10: Digital Body Language</li><li>Module 11: Use Body Language</li><li>Module 12: Persuasion or Manipulation</li></ul><p><strong>Presentation skills</strong></p><ul><li> Module 01: Presentation and its Structure</li><li> Module 02: Content</li><li> Module 03: Visual Aids</li><li> Module 04: The Presentation</li><li> Module 05: Listening</li><li> Module 06: Learning Names</li></ul><p><strong>Managing Meetings</strong></p><ul><li> Planning and Preparation </li><li> Online Meeting Platforms Part - 01 </li><li> Online Meeting Platforms Part - 02 </li><li> Meeting Etiquette and Tips </li></ul><p><strong>Personal Hygiene Course</strong></p><ul><li> Module 01: Introduction to Personal Hygiene and a Brief History</li><li> Module 02: Looking Clean, Smelling Clean</li><li> Module 03: Improving and Maintaining Oral Health</li><li> Module 04: Care of the Eyes</li><li> Module 05: Ear Care Secrets</li><li> Module 06: Foot &amp; Nail Care in Personal Hygiene</li><li> Module 07: Hair Care: Hygienic Ways</li><li> Module 08: Hygienic Approach to Skin Care</li><li> Module 09: Maintain Good Toilet Hygiene</li><li> Module 10: Potential Hygiene Guidelines</li><li> Module 11: Personal Hygiene During Coronavirus Pandemic</li></ul><p><strong>Negotiation Skills</strong></p><ul><li>Module 01: Negotiation Techniques</li><li>Module 02: Conflict Management</li><li>Module 03: Influencing People</li><li>Module 04: Handling Objections</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master effective communication strategies for diverse contexts.</li><li>Cultivate essential leadership qualities and competencies for professional growth.</li><li>Implement advanced time management techniques for heightened productivity.</li><li>Develop problem-solving acumen through critical thinking and decision-making.</li><li>Enhance professional image and relationships through polished presentation and negotiation skills.</li><li>Maintain optimal personal hygiene standards for overall well-being.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Diploma in Personal Development Skills Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Personal Development Skills.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Diploma in Personal Development Skills Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Diploma in Personal Development Skills Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

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                                        110 CPD hours / points
                                    </div>
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                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Diploma in Personal Development Skills Course can be taken by anyone who wants to understand more about the topic. With the aid of this Diploma in Personal Development Skills course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Diploma in Personal Development Skills Course is ideal for:</p><ul><li>Professionals aspiring for career advancement.</li><li>Individuals seeking to enhance their employability.</li><li>Students preparing for the competitive job market.</li><li>Entrepreneurs aiming to refine their leadership skills.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Diploma in Personal Development Skills Course. You just need to have an interest in Diploma in Personal Development Skills Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Diploma in Personal Development Skills Course you will have a variety of careers to choose from. The following job sectors of Diploma in Personal Development Skills Course are:</p><ul><li>Human Resources Manager - £30K to £50K/year.</li><li>Sales Manager - £25K to £45K</li><li>Project Coordinator - £22K to £40K</li><li>Business Development Executive - £20K to £35K</li><li>Customer Service Team Leader - £20K to £35K</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Diploma in Personal Development Skills Course

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 210, 211);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Welcome to Confidence Building Training: Personal Development Skills. In this course, you&#39;ll learn:</span></b></p><ol style="color: rgb(236, 236, 236); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding Confidence:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Definition and significance of confidence</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Psychological aspects of confidence</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The role of confidence in personal and professional success</li></ul></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Assessing Your Confidence:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Self-assessment techniques</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying strengths and weaknesses</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Setting personalized confidence goals</li></ul></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Identifying Your Sticking Points:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognizing barriers to confidence</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overcoming self-limiting beliefs and negative thought patterns</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies for managing fear and anxiety</li></ul></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Building Self-Confidence:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Positive self-talk and affirmations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Setting and achieving small victories</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Embracing failure as a learning opportunity</li></ul></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Physical Confidence:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Body language and posture</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Power posing and non-verbal communication</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhancing personal presence and charisma</li></ul></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicating Your Confidence:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Assertiveness training</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Effective verbal communication skills</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Active listening techniques</li></ul></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Demonstrating Confidence in the Workplace:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Confidence in leadership roles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Handling challenges and conflicts with confidence</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Projecting confidence in presentations and meetings</li></ul></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Building Respectful Relationships:</strong></p><ul style="color: initial; font-weight: initial; box-sizing: border-box;" fr-original-style="color: initial; font-weight: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Establishing boundaries and self-respect</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building rapport and trust</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Conflict resolution and constructive feedback</li></ul></li></ol>

John Academy

Empower yourself with our Confidence Building Training: Personal Development Skills course. Enhance your self-assurance, communication prowess, and leadership abilities. Gain practical strategies to overcome obstacles, project confidence in the workplace, and cultivate respectful relationships. Elevate your personal and professional growth with expert guidance and interactive learning experiences.

Confidence Building Training: Personal Development Skills

<div data-testid="summary" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand and mitigate your own personal drivers of conflict</strong></p><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Have you ever said &#39;They really push my buttons&#39; or &#39;I can&#39;t stand it when people...&#39;?</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">That&#39;s the sound of you being &#39;hooked&#39;. We all have values that we want to live by, and when they are challenged, that&#39;s when we are most likely to engage in a conflict.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">In this online workshop, Gemma will teach you the conflict hooks model so that you can identify your common hooks and how to handle them to reduce or prevent conflict.&nbsp;</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What you will get from this 60-minute session:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Self-awareness of your conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Empathy for what may hook others</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Confidence to diplomatically speak about conflict with others</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How we will do it:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Exploration of how conflict hooks show up in teams</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learning how core values are inherent to conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identifying your own conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Practice articulating your conflict hooks to others</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tips for how to use your self awareness to reduce or prevent conflict</li></ul></span><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This online session is designed to be as interactive or passive as you wish. You are most welcome to ask questions, share challenges and discuss your ideas. You are equally we</span>lcome to join with your camera off and just listen in.</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">This session will be held on zoom &ndash; you will receive the meeting link once you book your place.</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">________</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Meet your trainer:</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Hi, I&rsquo;m Gemma Perella; a Personal Development Trainer and founder of The Self Leadership Initiative. The SLI is all about helping you to develop young leaders.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">As a teenager in 2006 I stumbled across a leadership training programme that changed my life. I went from an introverted outsider to a confident and driven educator. Ever since, my mission has been inspiring and empowering young people to become the best versions of themselves.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Over the last 9 years I&#39;ve been working with organisations that support young people. I deliver interactive and practical training programmes to equip students with the kinds of skills &lsquo;they don&rsquo;t teach you in school&rsquo; in order to help them become the confident, resilient and emotionally intelligent leaders that the world needs.</span></p></div><div data-testid="organizerBrief" fr-original-style="" style="box-sizing: border-box;"><div data-testid="creator-signal-main-section" fr-original-style="" style="box-sizing: border-box;"><section data-testid="simplified-organizer-info" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Help group discussions run more smoothly



Do you ever find yourself in team meetings or group conversations that get stuck? Even with great people in the room there seem to be clashes of priorities or miscommunications? Well, that might be because of the underlying patterns that drive most conversations. 
In this online workshop, Gemma will help you to identify the patterns and motives in group conversations so that you can get things back on track in diplomatic ways. 
What you will get from this 60-minute session:
Confidence to intervene in conversations that get stuck
Awareness of your own communication patterns
Insights into group dynamics
How we will do it:
Learning a model of core components of conversations
Practicing intervening and coaching in conversations with missing components
·earning three motivational drivers for communication
Reflecting on the strengths and challenges of your and your team’s current communication patterns
Personalised action planning
This online session is designed to be as interactive or passive as you wish. You are most welcome to ask questions, share challenges and discuss your ideas. You are equally welcome to join with your camera off and just listen in.
This session will be held on zoom – you will receive the meeting link once you book your place.
________
Meet your trainer:
Hi, I’m Gemma Perella; a Personal Development Trainer and founder of The Self Leadership Initiative. The SLI is all about helping you to develop young leaders.

As a teenager in 2006 I stumbled across a leadership training programme that changed my life. I went from an introverted outsider to a confident and driven educator. Ever since, my mission has been inspiring and empowering young people to become the best versions of themselves.

Over the last 10 years I've been working with organisations that support young people. I deliver interactive and practical training programmes to equip students with the kinds of skills ‘they don’t teach you in school’ in order to help them become the confident, resilient and emotionally intelligent leaders that the world needs.



The Self Leadership Initiative

Conflict Resolution

Communication

Team Leading

Conflict Management

Team Leader

Conflict

Leadership

Team Management

Leadership Development

Workplace Communication

Communication Skills

Communication patterns in groups

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">Motivated and competent staff can mean the difference between success and failure for your organisation. Knowledge and expertise in a subject are not enough to ensure that training and coaching is effective.&nbsp;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This CPD accredited Level 3 course, developed by STC, will suit anyone involved in the development of others including: trainers, managers, leaders, consultants, teachers, technical trainers, lecturers and more&hellip;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Learn all about our fantastic brains, various learning styles, what can hinder learning, how best to get the message across effectively, and much more!</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This course is an excellent tool for personal development so if you&rsquo;re looking to hone your speaking and presenting skills, this course will grow your confidence and support you in your career progression.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This course has been accredited by the CPD Accreditation Office for delivery, structure and content.</p>

Motivated and competent staff can mean the difference between success and failure for your organisation. Knowledge and expertise in a subject are not enough to ensure that training and coaching is effective. 
This CPD accredited Level 3 course, developed by STC, will suit anyone involved in the development of others including: trainers, managers, leaders, consultants, teachers, technical trainers, lecturers and more…
Learn all about our fantastic brains, various learning styles, what can hinder learning, how best to get the message across effectively, and much more!
This course is an excellent tool for personal development so if you’re looking to hone your speaking and presenting skills, this course will grow your confidence and support you in your career progression.
This course has been accredited by the CPD Accreditation Office for delivery, structure and content.

Ask Sonia Limited

Train the Trainer (TTT)

CPD accredited Level 3 Train the Trainer, Speaking & Presenting Skills course. 
Delivered online (Zoom) by a live tutor.
Exam and Certificate fee included in the price.

CPD Accredited Train the Trainer, Speaking & Presenting Skills Level 3 (3 days)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LOOKING FOR</strong>: ADULT FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sarah Williams is a Director of the <a href="http://www.sophiehicksagency.com/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Sophie Hicks Agency</a> which she joined in 2014 and she has worked as a literary agent for over 10 years. Sarah represents a wide range of adult fiction and non-fiction and as she runs the film and television side of the agency, she is particularly interested in books that have screen potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She is looking for literary fiction, reading group fiction, memoir and lifestyle/personal development - basically any book that can surprise, change and challenge a reader. Recent favourites are <em fr-original-style="" style="box-sizing: border-box;">Tides</em> by Sara Freeman, <em fr-original-style="" style="box-sizing: border-box;">The Paper Palace</em> by Miranda Cowley Heller, <em fr-original-style="" style="box-sizing: border-box;">Early Morning Riser</em> by Katherine Heiney and <em fr-original-style="" style="box-sizing: border-box;">In The Dream House</em> by Carmen Maria Machado.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sarah would like you to submit a covering letter, 1 page synopsis and the first 20 - 30 pages of your manuscript in a single word document.</strong></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);">(<em fr-original-style="" style="box-sizing: border-box;">In addition to the paid sessions, Sarah is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">agent121@iaminprint.co.uk</a>&nbsp;to apply, outlining your case for this option which is offered at the&nbsp;</em><em fr-original-style="" style="box-sizing: border-box;">discretion of&nbsp;</em><em fr-original-style="" style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em fr-original-style="" style="box-sizing: border-box;">I Am In Pr</em><em fr-original-style="" style="box-sizing: border-box;">int</em>&nbsp;prior to the event. You also agree to email your material in one document to reach&nbsp;<em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em>&nbsp;by the stated submission deadline and note that&nbsp;<em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em>&nbsp;take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Wednesday 31 January 2024</strong></p>

LOOKING FOR: ADULT FICTION
Sarah Williams is a Director of the Sophie Hicks Agency which she joined in 2014 and she has worked as a literary agent for over 10 years. Sarah represents a wide range of adult fiction and non-fiction and as she runs the film and television side of the agency, she is particularly interested in books that have screen potential.
She is looking for literary fiction, reading group fiction, memoir and lifestyle/personal development - basically any book that can surprise, change and challenge a reader. Recent favourites are Tides by Sara Freeman, The Paper Palace by Miranda Cowley Heller, Early Morning Riser by Katherine Heiney and In The Dream House by Carmen Maria Machado.
Sarah would like you to submit a covering letter, 1 page synopsis and the first 20 - 30 pages of your manuscript in a single word document.
(In addition to the paid sessions, Sarah is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Thursday 14 November 2024

I Am In Print

26th November Sarah Williams #Agent121. Looking for: ADULT FICTION

<p>Unlock your full potential and embark on a journey of personal and professional growth with the Personal Development, Leadership &amp; Youth Work Level 4 bundle at QLS. This comprehensive bundle offers everything you need to achieve your career goals and become a confident and effective leader.</p> <p>With 3 QLS-endorsed courses and 5 CPD-QS accredited courses, this bundle covers a range of critical skills and knowledge, including personal development, leadership, youth work, ethical leadership, social work studies, mental health support, care assistant, and domestic violence and abuse awareness.</p> <p>Each course is packed with engaging and informative modules, allowing you to delve into the subject matter and acquire the skills and knowledge you need to succeed. And once you complete each course, you'll receive a hardcopy certificate to showcase your achievements and demonstrate your commitment to professional growth.</p> <p>Don't wait any longer; enrol in the Personal Development, Leadership &amp; Youth Work Level 4 bundle at QLS today and take your first step towards a successful and fulfilling career!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Advanced Certificate in Personal Development at QLS Level 3</li><li><strong>Course 02:</strong> Diploma in Leadership at QLS Level 4</li><li><strong>Course 03:</strong> Advanced Certificate in Youth Work &amp; Leadership at QLS Level 4</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> The Principles of Ethical Leadership</li><li><strong>Course 05:</strong> Social Work Studies</li><li><strong>Course 06:</strong> Mental Health Support Worker</li><li><strong>Course 07:</strong> Care Assistant</li><li><strong>Course 08:</strong> Domestic Violence and Abuse Awareness</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p> <ul> <li><strong>Course 09:</strong> Career Development Plan Fundamentals</li><li><strong>Course 10: </strong>Networking Skills for Personal Success</li><li><strong>Course 11: </strong>Boost Your Confidence and Self-Esteem</li><li><strong>Course 12: </strong>Practical Time Management Masterclass</li><li><strong>Course 13: </strong>Training For Anxiety &amp; Stress Management</li></ul> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Develop a deeper understanding of personal development and how to improve self-awareness, relationships, and emotional intelligence.</li><li>Gain a comprehensive understanding of leadership, including the 6 C's, the 'fails' of leadership, and overriding factors.</li><li>Learn about the role and responsibilities of a youth worker, including legal responsibilities, social influences, and youth work in mental health.</li><li>Acquire knowledge of ethical leadership principles.</li><li>Develop your skills as a social work studies professional.</li><li>Learn how to provide mental health support.</li><li>Become a competent care assistant.</li></ul> <p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>Personal Development</strong>: This course is designed to help you improve your personal development skills. You will learn about self-awareness, reading and connecting with others, and emotional intelligence and how these skills can help you build confidence, resilience, and better relationships. By the end of the course, you will have a deeper understanding of personal development and be well-equipped to continue growing and improving.</p> <p><strong>Diploma in Leadership</strong>: This course covers the fundamentals of leadership, including the 6 C's, the 'fails' of leadership, and overriding factors. You will learn about the critical components of effective leadership and how to apply these principles in your own life. Whether you're just starting out in a leadership role or looking to improve your skills, this course will provide you with the knowledge and tools you need to succeed.</p> <p><strong>Youth Work</strong>: This course provides a comprehensive understanding of youth work, including the role and responsibilities of the youth worker, legal responsibilities, social influences, and youth work in mental health. You will also learn about youth work as a career and the skills required to succeed in this field. Whether you're interested in working with youth or looking to expand your knowledge in this area, this course will provide you with the information and skills you need.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        35 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Individuals looking to improve their personal development skills</li><li>Aspiring leaders looking to develop their leadership skills</li><li>Individuals interested in working with youth, including youth workers, social workers, and more</li><li>Care assistants looking to improve their skills and knowledge</li><li>Mental health support workers looking to expand their skills and knowledge</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Personal Development Coach - £30,000 - £80,000</li><li>Leader - £40,000 - £100,000</li><li>Youth Worker - £20,000 - £30,000</li><li>Ethical Leader - £35,000 - £75,000</li><li>Care Assistant - £16,000 - £22,000</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Personal Development, Leadership & Youth Work Level 4 at QLS

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Customer Relationship Management (CRM), KYC &amp; Customer Service Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.</p><p>The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of <strong>CRM</strong> to the specifics of <strong>KYC compliance</strong>, and the nuances of exceptional <strong>Customer Service</strong>, this bundle has it all. Additionally, it focusses on personal development skills such as <strong>Assertiveness</strong>, <strong>Self-confidence</strong>, <strong>Stress Management</strong>, and <strong>Effective Communication</strong>, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of <strong>Professional CV Writing</strong> and <strong>Job Search Skills</strong> ensures you're fully prepared to take the next step in your career.</p><p>Key Features of the Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Customer Relationship Management (CRM)</strong></li><li><strong> QLS Course 02: KYC</strong></li><li><strong> QLS Course 03: Customer Service</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Assertiveness and Self-Confidence Development</li><li><strong>Course 02:</strong> Patient Customer Service Training</li><li><strong>Course 03:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 04:</strong> Customer Service - Representative</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class for Life</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul></ul><p>Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!</p><p><strong>Learning Outcomes of Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to build and maintain customer relationships.</li><li>Understand KYC regulations and their application in business.</li><li>Deliver outstanding customer service across various platforms.</li><li>Develop assertiveness and self-confidence in professional settings.</li><li>Manage stress effectively in high-pressure customer service environments.</li><li>Enhance communication skills for clear, impactful interactions.</li></ul><p><strong>Why Prefer this CRM Course?</strong></p><ul><li>Get free <strong>QLS Endorsed Certificates</strong> upon completion of the CRM course</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Diploma in Customer Relationship Management (CRM)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Communication Skills</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Conflict Management</li><li>Module 10: Time Management</li><li>Module 11: Handling Customer Complaints</li><li>Module 12: Future of CRM</li></ul><p><strong> Course 02: KYC<br /></strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong> Course 03: Customer Service</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: Establishing Your Attitude</li><li>Module 03: Identifying and Addressing Customer Needs</li><li>Module 04: Generating Return Business</li><li>Module 05: In-Person Customer Service</li><li>Module 06: Giving Customer Service over the Phone</li><li>Module 07: Providing Electronic Customer Service</li><li>Module 08: Recovering Difficult Customers</li><li>Module 09: Understanding When to Escalate</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>CRM professionals</li><li>KYC analysts</li><li>Job seekers</li><li>Team leaders</li><li>Career changers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CCTV Operation &amp; Security Management bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Customer Service Representative - £18,000 to £25,000</li><li>KYC Analyst - £25,000 to £40,000</li><li>Communications Manager - £30,000 to £45,000</li><li>Stress Management Coach - £25,000 to £35,000</li><li>Professional CV Writer - £20,000 to £30,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>QLS Endorsed Hard Copy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Hard copy certificate - Included<br /><br /></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

***24 Hour Limited Time Flash Sale*** 

 Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts 

 FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter
Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.
The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of CRM to the specifics of KYC compliance, and the nuances of exceptional Customer Service, this bundle has it all. Additionally, it focusses on personal development skills such as Assertiveness, Self-confidence, Stress Management, and Effective Communication, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of Professional CV Writing and Job Search Skills ensures you're fully prepared to take the next step in your career.
Key Features of the Customer Relationship Management (CRM), KYC & Customer Service Bundle:
3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC & Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses.
QLS Course 01: Diploma in Customer Relationship Management (CRM)
QLS Course 02: KYC
QLS Course 03: Customer Service
5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.
Course 01: Assertiveness and Self-Confidence Development
Course 02: Patient Customer Service Training
Course 03: Win Customers Efficiently: Customer Service Diploma
Course 04: Customer Service - Representative
Course 05: Complete Communication Skills Master Class for Life
In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle.
Course 01: Professional CV Writing
Course 02: Job Search Skills
Course 03: Self-Esteem & Confidence Building
Course 04: Professional Diploma in Stress Management
Course 05: Complete Communication Skills Master Class
Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!
Learning Outcomes of Customer Relationship Management (CRM), KYC & Customer Service Bundle:
Master CRM strategies to build and maintain customer relationships.
Understand KYC regulations and their application in business.
Deliver outstanding customer service across various platforms.
Develop assertiveness and self-confidence in professional settings.
Manage stress effectively in high-pressure customer service environments.
Enhance communication skills for clear, impactful interactions.
Why Prefer this CRM Course?
Get free QLS Endorsed Certificates upon completion of the CRM course
Get a Free Student ID Card with CRM Training
The CRM course is Affordable and Simple to understand
Lifetime Access to the CRM course materials
The CRM course comes with 24/7 Tutor Support
Start your learning journey straight away!
*** Course Curriculum ***
 Course 01: Diploma in Customer Relationship Management (CRM)
Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: CRM Fundamentals
Module 03: CRM Strategies
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Communication Skills
Module 08: Negotiation Techniques
Module 09: Conflict Management
Module 10: Time Management
Module 11: Handling Customer Complaints
Module 12: Future of CRM
 Course 02: KYC

Module 01: Introduction to KYC
Module 02: Customer Due Diligence
Module 03: AML (Anti-Money Laundering)
Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom
Module 05: Regulations to be Complied by Industries
Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance
 Course 03: Customer Service
Module 01: Who We Are and What We Do
Module 02: Establishing Your Attitude
Module 03: Identifying and Addressing Customer Needs
Module 04: Generating Return Business
Module 05: In-Person Customer Service
Module 06: Giving Customer Service over the Phone
Module 07: Providing Electronic Customer Service
Module 08: Recovering Difficult Customers
Module 09: Understanding When to Escalate
=========>>>>> And 10 More Courses <<<<<=========
How will I get my Certificate?
After successfully completing the course, you will be able to order your Certificates as proof of your achievement.
PDF Certificate: Free (Previously it was £12.99*13 = £169)
CPD Hard Copy Certificate: Free (Previously it was £29.99)
QLS Endorsed Hard Copy Certificate: Free (Previously it was £99)
 CPD 
130 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:
Customer service reps
CRM professionals
KYC analysts
Job seekers
Team leaders
Career changers
 Requirements 
You will not need any prior background or expertise to enrol in this CCTV Operation & Security Management bundle.
 Career path 
After completing this bundle, you are to start your career or begin the next phase of your career.
Customer Relationship Manager - £30,000 to £50,000
Customer Service Representative - £18,000 to £25,000
KYC Analyst - £25,000 to £40,000
Communications Manager - £30,000 to £45,000
Stress Management Coach - £25,000 to £35,000
Professional CV Writer - £20,000 to £30,000
 Certificates 
CPD Accredited Digital Certificate
 Digital certificate - Included 
Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.
CPD Accredited Hard Copy Certificate
 Hard copy certificate - Included 
Please note that International students have to pay an additional £10 as a shipment fee.
QLS Endorsed Hard Copy Certificates
 Hard copy certificate - Included 
Hard copy certificate - Included


Please note that International students have to pay an additional £10 as a shipment fee.

Academy for Health and Fitness

Online Course Marketing

Customer Service

Customer Relations

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Relationship Management (CRM), KYC & Customer Service

<p>Are you looking to enhance your personal development skills and take your career to the next level? Look no further than the Personal Development Level 3 course at QLS!</p> <p>Did you know that only 15% of adults in the UK hold a Level 3 qualification? By enrolling in this course, you'll be joining the ranks of highly educated professionals and setting yourself apart from the competition.</p> <p>Not only will you gain valuable knowledge and skills through the comprehensive Level 3 curriculum, but you'll also receive a hardcopy of your <strong>Level 3 Endorsed certificate</strong>, endorsed by Quality Licence Scheme, upon completion of the course. Quality Licence Scheme is a highly respected organisation that provides quality assurance for a wide range of qualifications, so you can be confident in the credibility of your certificate.</p> <p>Throughout the course, you'll delve into a variety of topics, such as time management, goal setting, and communication skills. You'll also explore strategies for personal growth and development, including the importance of self-reflection and self-awareness.</p> <p>One of the unique features of this course is the interactive and engaging learning experience. Rather than simply reading about these concepts, you'll have the opportunity to apply them to real life through helpful exercises and activities. This course will not only enhance your understanding of the material but also provide you with valuable skills that you can apply in your personal and professional life.</p> <p>So why wait? Take the first step towards achieving your personal and professional goals by enrolling in the Personal Development Level 3 course at QLS today!</p> <p><strong>Learning outcomes for the Personal Development Level 3 course at QLS include:</strong></p> <ul> <li>Develop self-awareness and increase confidence and self-esteem</li><li>Improve communication skills and build better relationships with others</li><li>Enhance emotional intelligence and resilience</li><li>Learn effective time management techniques</li><li>Develop strategies for setting and achieving personal goals</li><li>Understand the importance of self-reflection and self-care</li><li>Gain practical skills for personal and professional growth</li></ul> <p><strong>Please Note: </strong>Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>Diploma in </strong><strong>Personal Development Level 3 at QLS</strong><strong> Description: </strong></p> <p>The Personal Development Level 3 course at QLS offers a comprehensive curriculum designed to help learners develop essential personal development skills. Section 1 focuses on the importance of self-awareness, which is the foundation for building confidence and self-esteem. Through a range of exercises and activities, learners will explore their strengths and weaknesses, values, and beliefs. This section will also cover strategies for overcoming negative self-talk and developing a positive mindset.</p> <p>In Section 2, learners will delve into the art of communication and building better relationships. By developing effective reading skills and learning how to connect with others, learners will be able to build stronger, more meaningful relationships in both their personal and professional lives. This section will also cover conflict resolution strategies and active listening skills.</p> <p>In Section 3, learners will develop emotional intelligence, which is essential for building resilience and navigating life's changes. Through practical exercises and activities, learners will explore their emotions, develop self-regulation skills, and learn strategies for managing stress and anxiety. This section will also cover mindfulness techniques and strategies for building resilience in the face of adversity.</p> <p><strong>This bundle comprises the following courses:</strong></p> <p><strong>QLS Endorsed Course:</strong></p> <ul> <li><strong>Course 01:</strong> Advanced Certificate in Personal Development at QLS Level 3</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Career Development Plan Fundamentals</li><li><strong>Course 02:</strong> Networking Skills for Personal Success</li><li><strong>Course 03:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 04:</strong> CV Writing and Job Searching</li><li><strong>Course 05:</strong> Learn to Reduce and Manage Stress</li></ul> <p><strong>Certificate</strong></p> <p>In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.</p> <p>The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p> <p>Upon completion, learners will receive an Advanced Certificate in Personal Development at QLS Level 3 Endorsed hard copy certificate, making it easy for them to showcase their achievements.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Individuals looking to enhance their personal development skills</li><li>Professionals seeking to improve their communication and relationship-building skills</li><li>Individuals looking to build resilience and emotional intelligence</li><li>Anyone seeking to develop practical skills for personal and professional growth</li><li>Individuals seeking to set and achieve personal goals</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Personal development coach - £20,000 to £70,000 per year</li><li>HR Manager - £25,000 to £70,000 per year</li><li>Life coach - £20,000 to £70,000 per year</li><li>Business coach - £25,000 to £70,000 per year</li><li>Marketing manager - £25,000 to £70,000 per year</li><li>Project manager - £30,000 to £70,000 per year</li><li>Executive assistant - £25,000 to £50,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

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