3621 Courses

The real estate industry is one of the most exciting and dynamic fields out there, offering endless opportunities for those with the right skills and knowledge. Whether you're looking to work as an estate agent, property developer, or manager, there's always something new to learn and discover in this field. As an estate agent or property developer, you'll have the opportunity to work with clients from all walks of life, helping them buy, sell, and rent properties. You'll also have the chance to develop your own projects, from small-scale renovations to large-scale residential and commercial developments. At the same time, the real estate industry is constantly evolving, with new technologies, marketing strategies, and legal and regulatory frameworks emerging all the time. That's why it's essential to stay up-to-date with the latest developments and trends, and that's where our Estate Agent and Property Development diploma comes in. This Estate Agent and Property Development Bundle Consists of the following Premium courses: Course 01: Real Estate Agents | Online Course Course 02: Property Development Diploma Course 03: Social Housing and Tenant Management Level 2 Course 04: Property Law and Legislation Course 05: Understanding Wills and Probate Laws - Level 2 Course 06: Property Marketing Course 07: Facilities Management Level 3 Course 08: Contract Manager Diploma Course 09: Document Control Course 10: Customer Relationship Management Course 11: Sales: Psychology of Customers Course 12: Level 3 Tax Accounting Course 13: Public Speaking and Presentation Skill Course Course 14: The Formula to Talk with Strangers Learning Outcomes: Understand the different types of estate agents and property development methods. Develop useful skills in property valuation, negotiation, and project management. Learn about the legal and regulatory framework for estate agents and property developers. Apply modern technologies and marketing strategies to enhance your real estate business. Develop a comprehensive understanding of the legal and regulatory framework for real estate businesses. Enhance your skills in customer relationship management, sales, and public speaking. Develop valuable knowledge in facilities management, contract management, and document control. Learn about property marketing strategies and the latest tax accounting practices. The Property Development bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Estate Agent and Property Development expertise and essential knowledge, which will assist you in reaching your goal. Enrol now in Estate Agent and Property Development to advance your career, and use the premium study materials from Apex Learning. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estate Agent and Property Development bundle. • Individuals interested in a career in real estate. • Real estate professionals seeking to enhance their skills and knowledge. • Anyone looking to start their own real estate business. Requirements Property Development Our Estate Agent and Property Development course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Property Development Estate Agent - £18-50k/year • Property Developer - £22-75k/year • Property Manager - £20-45k/year • Facilities Manager - £24-55k/year • Contract Manager - £28-60k/year • Sales Manager - £28-70k/year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

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Looking to dive into the world of plumbing? Our Plumber: Plumbing Training With Complete Career Guide Course provides you with the foundation needed to understand the core aspects of plumbing. From the basics of pipe installation to the more intricate systems that make homes and businesses function, this course ensures you're equipped with the right knowledge to succeed. With an emphasis on clear, easy-to-understand instructions, you’ll build a solid understanding of plumbing without the need for physical presence or on-site training. This course also offers insights into the plumbing industry, including career options and expected salaries. The plumbing sector is essential, and skilled professionals are always in demand. Whether you’re aiming to start your own business or work within an established firm, the possibilities are wide-ranging. With access to expert tips, guidance on tools, and key industry trends, you'll have the resources you need to make informed decisions as you move forward. ________________________________________________________________________ Key Features: CPD Certified 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Basic Components of Plumbing Module 02: Principles of Effective Plumbing Systems Module 03: The Plumbing Tools Module 04: The Plumbing Process Module 05: Central Heating Systems Module 06: Domestic Cold Water System Module 07: Domestic Hot Water System - Part 1 Module 08: Domestic Hot Water System Part 2 Module 09: The Sanitation System and Repairs Module 10: Domestic Rainwater System Installation Module 11: Plumbing Projects: Case Study Module 12: UK Standards for Plumbing ________________________________________________________________________ Complete Career Guide for Plumber: Plumbing Training (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Plumbing. In addition to mastering the essentials of Plumbing, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Plumbing. Your dream career starts here! List of career guide courses included in Plumber: Plumbing Training With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand fundamental plumbing components and their applications in systems. Apply principles for effective plumbing system design and implementation. Demonstrate proficiency with essential plumbing tools and equipment. Execute the step-by-step plumbing process for residential and commercial projects. Install and maintain central heating, cold and hot water systems. Implement sanitation systems, conduct repairs, and install rainwater systems. ________________________________________________________________________ Accreditation All of our courses, including this Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become professional plumbers. Construction workers seeking piping knowledge for career advancement. Homeowners interested in DIY plumbing and maintenance. Building maintenance personnel enhancing their skill set. Anyone keen on understanding UK plumbing standards. Career path Plumber - £25K to 40K/year. Plumbing Supervisor - £30K to 45K/year. Building Services Engineer - £35K to 55K/year. Construction Project Manager - £40K to 65K/year. Plumbing Inspector - £30K to 50K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Ever wondered who draws your blood for tests and why it’s such a precise task? Welcome to the world of Phlebotomy and Venipuncture – a vital field where skill, focus, and calm hands come together. This course offers a structured learning path for anyone keen to understand the techniques behind safe blood collection, patient preparation, vein selection, and aftercare. If you're curious about working in a healthcare environment and want to play a key role in diagnostics without becoming a doctor or nurse, this might just be your lane. From understanding different types of equipment to learning the do’s and don’ts of venepuncture, you’ll gain the knowledge you need without needing to put on gloves. It's all online – detailed, simple, and suitable for those who want a flexible way to study. Whether you're aiming to work in hospitals, labs, clinics, or blood donation centres, this course will get you one step closer. Plus, the added career guide is a bonus – giving you useful direction in a field that’s always in demand and constantly evolving. ________________________________________________________________________ Key Features: CPD Certified Phlebotomy & Venipuncture Training With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Getting to Know PhlebotomyTitle Module 02: Blood Circulation Module 03: Phlebotomy Equipment Module 04: Learning Venipuncture Module 05: Learning Dermal Puncture Module 06: Special Blood Collection Method Module 07: Infection Control and Risk Management ________________________________________________________________________ Complete Career Guide for Phlebotomy & Venipuncture Training (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Phlebotomy. In addition to mastering the essentials of Phlebotomy, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Phlebotomy. Your dream career starts here! List of career guide courses included in Phlebotomy & Venipuncture Training With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand the fundamentals of phlebotomy and its significance. Demonstrate knowledge of blood circulation and its physiological aspects. Identify and utilize various phlebotomy equipment effectively. Master the techniques involved in both venipuncture and dermal puncture. Acquire proficiency in special blood collection methods. Demonstrate competence in infection control and risk management. ________________________________________________________________________ Accreditation All of our courses, including the Phlebotomy & Venipuncture Training With Complete Career Guide course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Phlebotomy & Venipuncture Training With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enter the field of phlebotomy. Healthcare professionals seeking to enhance their skills. Students pursuing a career in medical sciences. Those interested in specialized blood collection methods. Career path Phlebotomist - £20K to 28K/year. Laboratory Technician - £22K to 30K/year. Medical Assistant - £18K to 25K/year. Clinical Research Coordinator - £25K to 35K/year. Healthcare Administrator - £30K to 40K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

The Traffic Marshal (Banksman) – Level 3 Advanced Diploma with Complete Career Guide course provides in-depth knowledge for those wishing to step into the role of a Traffic Marshal or Banksman. This accredited qualification offers a comprehensive understanding of key responsibilities and regulations associated with managing site traffic and ensuring safety. Designed for individuals looking to further their careers in construction or other site management sectors, this course gives learners the confidence and expertise needed to manage site operations effectively. With no need for physical attendance, the course is delivered entirely online, enabling learners to study at their own pace. Whether you're aiming to enter the field or elevate your current skill set, the course covers critical aspects such as traffic control methods, site safety protocols, and the legal requirements surrounding the role. This is an excellent opportunity to gain the necessary knowledge to work confidently and competently in the traffic management field, ensuring safe, efficient operations on construction sites and other high-traffic areas. ________________________________________________________________________ Key Features: CPD Certified Traffic Marshal (Banksman) - Level 3 Advanced Diploma With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Traffic Marshalling Module 02: Traffic Management Module 03: Temporary Traffic Control Module 04: Traffic Risk Assessment Module 05: Vehicle Signaling Module 06: Reversing Vehicles Module 07: Health and Safety ________________________________________________________________________ Complete Career Guide for Traffic Marshal (Banksman) - Level 3 Advanced Diploma (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Traffic Marshal. In addition to mastering the essentials of Traffic Marshal, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Traffic Marshal. Your dream career starts here! List of career guide courses included in Traffic Marshal (Banksman) - Level 3 Advanced Diploma With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Master the art of Traffic Marshalling with confidence. Assess traffic risks proficiently for effective management. Skillfully guide reversing vehicles in diverse scenarios. Demonstrate a comprehensive understanding of health and safety protocols. Efficiently manage traffic flow with precision and expertise. Navigate through real-world scenarios with practical skills. ________________________________________________________________________ Accreditation All of our courses, including the Traffic Marshal (Banksman) - Level 3 Advanced Diploma With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Traffic Marshal (Banksman) - Level 3 Advanced Diploma With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking career advancement in traffic management roles. Professionals looking to enhance their skill set in traffic control. Job seekers aiming to enter the transportation industry. Anyone interested in ensuring road safety and efficiency. Career path Traffic Management Coordinator - £25K to 35K/year. Traffic Control Supervisor - £27K to 40K/year. Traffic Safety Officer - £24K to 35K/year. Highway Maintenance Worker - £20K to 30K/year. Road Safety Auditor - £28K to 45K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Thinking about getting into bricklaying but not sure where to start? This Bricklayer Training course offers a structured route through the key knowledge areas you'll need. Whether you're curious about construction techniques or want to understand the principles behind bricklaying projects, this course is designed to make the subject clear, accessible and genuinely enjoyable to learn. With easy-to-follow lessons, expert insights, and a clear career guide included, this course is suited to anyone interested in exploring bricklaying from a professional perspective. You'll gain solid theoretical knowledge and be guided through essential construction processes, safety considerations, and industry expectations — all from the comfort of home. No mud, no mess — just meaningful learning with practical relevance and plenty of career-focused value. ________________________________________________________________________ Key Features: CPD Certified Bricklayer Training: Bricklaying Diploma Course With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Bricklaying Module 02: Tools of Bricklaying Module 03: Bonding of Bricklaying Module 04: Basic Techniques of Bricklaying Module 05: Constructing Walls Module 06: Basic Joint Finishes Module 07: Building Curved Arches Module 08: Building Curved Brickwork and Defects and Maintenance of Bricklaying ________________________________________________________________________ Complete Career Guide for Bricklayer Training: Bricklaying Diploma Course (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Bricklayer. In addition to mastering the essentials of Bricklayer, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Bricklayer. Your dream career starts here! List of career guide courses included in Bricklayer Training: Bricklaying Diploma Course With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain a comprehensive understanding of bricklaying principles and techniques. Master the usage of essential bricklaying tools for various tasks. Learn the art of bonding in bricklaying, ensuring structural integrity. Acquire proficiency in constructing walls with precision and efficiency. Develop skills in creating basic joint finishes for professional results. Explore advanced techniques, including building curved arches and brickwork. ________________________________________________________________________ Accreditation All of our courses, including the Bricklayer Training: Bricklaying Diploma Course With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Bricklayer Training: Bricklaying Diploma Course With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become skilled bricklayers. Construction enthusiasts seeking a solid foundation in bricklaying. Novices interested in mastering the art of constructing walls. Those aiming to enhance their knowledge of bricklaying techniques. Individuals looking to explore opportunities in curved brickwork. Career path Bricklayer - £22K to 35K/year. Construction Site Supervisor - £30K to 45K/year. Masonry Specialist - £25K to 40K/year. Building Inspector - £30K to 50K/year. Construction Project Manager - £40K to 60K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Navigating the intricate world of diabetes care has never been more accessible or informative. This course provides a thorough exploration of diabetes management, designed to deepen your understanding of the condition’s complexities. From recognising the various types of diabetes to exploring the latest approaches in monitoring and treatment, you will acquire knowledge essential for supporting those affected by this widespread condition. Whether you are seeking to broaden your expertise or considering a career in healthcare, this course offers a solid foundation in diabetes care. Alongside clinical insights, the course delves into the professional pathways available in diabetes management, highlighting career opportunities and development prospects within this vital healthcare field. You’ll gain clarity on how to interpret care guidelines, understand patient needs, and contribute meaningfully to health support teams—all from the comfort of your own space. With content tailored to suit a global audience, the course ensures you remain informed about current practices and future trends in diabetes care, making it a valuable resource for anyone keen on advancing their knowledge and career in this area. ________________________________________________________________________ Key Features: CPD Certified Understanding the Care and Management of Diabetes With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Diabetes Module 02: Diabetes Types Module 03: Person-Centred Support Module 04: Balanced Diet Module 05: Diabetes Management Module 06: Diabetes Prevalence & Controlling ________________________________________________________________________ Complete Career Guide for Understanding the Care and Management of Diabetes (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Care and Management. In addition to mastering the essentials of Care and Management, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Care and Management. Your dream career starts here! List of career guide courses included in Understanding the Care and Management of Diabetes With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Identify various types of diabetes for tailored support. Demonstrate person-centred approaches in diabetes care delivery. Evaluate dietary plans for optimal diabetes management. Apply strategies to control and mitigate diabetes prevalence. Develop comprehensive understanding and skills in diabetes management. Analyze trends and statistics to inform effective diabetes support strategies. ________________________________________________________________________ Accreditation All of our courses, including this Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking specialized knowledge. Individuals interested in diabetes care careers. Nutritionists and dieticians aiming to expand expertise. Community health workers focusing on diabetes outreach. Career path Diabetes Specialist Nurse - £25K to 45K/year. Diabetes Educator - £30K to 50K/year. Clinical Dietician - £25K to 40K/year. Public Health Advisor - £28K to 45K/year. Health Promotion Officer - £26K to 42K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

ITIL® 4 Specialist: Drive Stakeholder Value: Virtual In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

Register on the PMP Crash Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The PMP Crash Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The PMP Crash Course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the PMP Crash Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content PMP Crash Course Promo 00:02:00 01-Introduction to Project 00:15:00 02-Project Integration Management 00:25:00 03-Scope Management 00:14:00 04-Project Time Management 00:31:00 05-Project Cost Management 00:31:00 06-Project Quality Management 00:19:00 07-Project Human Resource Management 00:18:00 08-Project Communication Management 00:13:00 09-Project Risk Management 00:23:00 10-Project Procurement Management 00:18:00 11-Project Stakeholder Management 00:16:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This course will teach you the key aspects of leadership, communication, and team-building. This course is suitable for anyone who wants to become a better manager, supervisor, or leader and advance their career prospects.