1913 Courses

Understand what diversity and inclusion is and how to manage it affectively in the workplace. Course overview Duration: 1 day (6.5 hours) Diversity and Inclusion in the workplace will help you develop an understanding of why diversity and inclusion is important to a business, what it is and how individuals and teams can work effectively together and harness the power that comes from valuing diversity and promoting inclusion. Objectives  By the end of the course you will be able to: Describe why diversity and inclusion is important in teams and organisations Explain and overcome unconscious bias and other beliefs that cause exclusion and impact the workplace Recognise your own diversity and understand the value of diversity and inclusion in teams Develop an Action Plan to create an inclusive work climate Content Understand Diversity and Inclusion What the Equality Act 2010 says about diversity Understanding protected characteristics Learn how to create an optimum climate to unlock the power of a diverse teams Understanding Yourself and Unconscious Bias Identify your own unique characteristics and how these could impact your performance Examine self-limiting beliefs and how these can impact personal performance Experience how unconscious bias impacts our information gathering, problem solving, judgement and decision making Creating a Diverse and Inclusive Team Climate Understand the importance of respect, the role of trust and what valuing diversity really means Apply the ABC Model to the creation of a diverse climate:Awareness – be alert, self-aware and aware of othersBoundaries – understand how things can go wrong when working with others: boundaries, banter and bullyingCoaching – learn listening and coaching skills to promote inclusion Create an achievable, personal action plan that can be applied immediately in the workplace to improve diversity, promote teaming and create an inclusive work climate

Plumbing: Plumbing Training Course You can better equip yourself to pursue your ideal job by enrolling in our professional plumbing course. Are you interested in starting a career as a plumber or in acquiring more sophisticated plumbing abilities? Then this expert Professional Plumbing course will provide you with a firm foundation to help you develop into a competent plumber. With the help of our Professional Plumbing Course, you can gain more advanced abilities and increase your production and efficiency. The Professional Plumbing Course covers all of the most recent topics to keep you up to date on all the pertinent information. By enrolling in this excellent Professional Plumbing course, you can upgrade your knowledge and skills. In this professional plumbing course, all the fundamentals of plumbing are presented in detail. After finishing this Professional Plumbing course for professionals, you'll be more productive and committed at work. The Professional Plumbing Course will assist you in recognising the instruments, machinery, and supplies used or put to use in plumbing. Additionally, this Professional Plumbing Course will show you how to use the materials to boost efficiency and decrease inefficiency, as well as what they are used for. You will also receive easy-to-digest modules and learning resources in this Professional Plumbing course. This Professional Plumbing course gives you the opportunity to stand out in your future job. Also, your resume will benefit from the necessary abilities you acquire after finishing this professional plumbing course. Enrol in our Professional Plumbing Course right away to pursue your goals and acquire the knowledge, experience, and abilities necessary to progress your career. Main Course: Plumbing Training Free Courses are including with this Plumbing: Plumbing Training Course Along with The Plumbing Training Course, We Offer a free Workplace First Aid Training Course Along with Plumbing Training Course, We Offer a free Level 1 Health and Safety in a Construction Environment Course Special Offers of this Plumbing: Plumbing Training - CPD Accredited Course This Plumbing: Plumbing Training Course includes a FREE PDF Certificate. Lifetime access to this Plumbing: Plumbing Training Course Instant access to this Plumbing: Plumbing Training Course Get FREE Tutor Support to this Plumbing: Plumbing Training Course Plumbing: Plumbing Online Training Plumbing specialists install and service water systems and pipes in both residential and commercial structures. Are you looking to further your plumbing abilities or embark on a new plumbing career? Then, you may enhance your career as a professional plumber by gaining the essential information and abilities from our Plumbing: Plumbing Course. Whether you are a self-taught plumber looking to fill in the gaps for increased productivity and efficiency, or you are a skilled worker looking to expand your skills, this Plumbing: Plumbing Course will provide you a strong foundation to help you become a confident plumber. Who is this course for? Plumbing: Plumbing Online Training Anybody wishing to improve their career or increase job prospects in the plumbing business will greatly benefit from this thorough Professional Plumbing: Plumbing Training Course. Requirements Plumbing: Plumbing Training Course To enrol in this Plumbing: Plumbing Training Course, students must fulfil the following requirements. To join in our Plumbing Training Course, you must have a strong command of the English language. To successfully complete our Plumbing Training Course, you must be vivacious and self driven. To complete our Plumbing Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Plumbing Training Course. Career path Plumbing: Plumbing Training Course This professional plumbing: Plumbing Training course enables you to enter the relevant job market and add your new skills to your resume.

Project Management: Project Management course "Connect, coordinate, finish."- Enrol right away in our Project Management: Project Management course to boost your career! Do you strive to learn new things on a constant basis in order to expand your knowledge and abilities? A Project Management: Project Management course is then ready for you to check out. This Project Management: Project Management course is organised into a number of modules. Furthermore, we always emphasise time convenience and high-quality learning. It is for this reason that the Project Management course is self-paced. So, there is no hurry for you to begin and finish this Project Management course. You will learn both conventional and modern project management ideas during our Project Management: Project Management course. With the help of our Project Management course's 17 interesting modules, you'll learn more about the methods, standards, and methodology adopted in projects as well as those employed by your company. Those who are new to project management will also benefit from this project management course by learning how to lead and participate in projects more successfully. The Project Management Course's features include defining a project, planning a project, managing project quality and risk, managing project scope, managing project time, managing project communication, and managing global projects. Hence, enrol right away in this Project Management: Project Management course to give yourself a strategic advantage over your competitors. Main Course: Project Management Free Courses are including with this Project Management: Project Management Course Along with The Project Management: Project Management Course, We Offer a free Operations Management Along with The Project Management: Project Management Course, We Offer a free CSCS - Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course Special Offers of this Project Management: Project Management Course This Project Management: Project Management course includes a FREE PDF Certificate. Lifetime access to this Project Management: Project Management course Instant access to this Project Management: Project Management course Get FREE Tutor Support from Monday to Friday in this Project Management: Project Management course Project Management: Project Management course This Diploma in Project Management course was created for both job seekers and people who hold a current position in an organization. It meets most of your administrative and project management needs. Everything you need to become a successful project manager is covered in the Diploma in Project Management UK course. Additionally, it addresses a number of worldwide project management topics. You will learn about project management from a variety of angles in this practical course. You will learn how to manage any project, no matter how big or little, with this Diploma in Project Management UK course. Who is this course for? Project Management: Project Management course Everyone looking to improve their knowledge and abilities, including students, recent graduates, and job seekers, should enrol in this Project Management: Project Management course. This Project Management: Project Management course should not be missed if you are a lifelong learner. Requirements Project Management: Project Management course To enrol in this Project Management: Project Management course, students must fulfil the following requirements. To join in our Project Management: Project Management course, you must have a strong command of the English language. To successfully complete our Project Management: Project Management course, you must be vivacious and self driven. To complete our Project Management: Project Management course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Project Management course. Career path Project Management: Project Management course Project Management course is appropriate for project managers and owners who want to hone their skills. This Project Management course can also help professionals who want to increase their production and efficiency. Examples of such professionals include: Project Assistant Project Management Support Project Analyst

Dog First Aid: Dog First Aid Training Introducing the special course Dog First Aid: Dog First Aid The Key to Keeping Your Pet Safe! Do you plan to start grooming dogs or do you have a pet dog? You might possess a certificate in dog first aid if you wish to start a dog care business in your community. If so, you should think about your knowledge of dog grooming and care before assuming responsibility for our Dog First Aid: Dog First Aid course. By focusing on legal concepts, Dog First Aid best practices, and the underlying expertise, the Dog First Aid: Dog First Aid course aimed to give students an in-depth understanding of Dog First Aid. Your production will rise if you complete our Dog First Aid course. Our dog first aid course will provide you the tools you need to become more organised and productive. Several sections in our Dog First Aid course cover the fundamentals of dog first aid. You may learn emergency management techniques from our Dog First Aid: Dog First Aid course. You'll also become an expert at creating a Dog First Aid checklist for each occurrence. Don't wait if you're interested in working for animals. Enrol right away for our Dog First Aid : Dog First Aid course. Main Course: Dog First Aid Free Courses are including with this Dog First Aid Course Along with The Dog First Aid: Dog First Aid Course, We Offer a free Level 2 Certificate For Animal Nursing Assistants Course Along with The Dog First Aid: Dog First Aid Course, We Offer a free Level 5 Animal Care Course Special Offers of this Dog First Aid: Dog First Aid Course This Dog First Aid Course includes a FREE PDF Certificate. Lifetime access to this Dog First Aid Course Instant access to this Dog First Aid: Dog First Aid Course Get FREE Tutor Support to this Dog First Aid: Dog First Aid Course Dog First Aid: Dog First Aid Training You will have a thorough understanding of a dog's first aid kit after finishing this Dog First Aid: Dog First Aid Course. To begin our Dog First Aid: Dog First Aid Course, you do not require any prior academic background. All you need to show your pet affection. Sign up for our Dog First Aid: Dog First Aid Course right away to enjoy learning. Who is this course for? Dog First Aid: Dog First Aid Training Everyone interested in this topic should take the Dog First Aid: Dog First Aid course, especially: Dog Sitter Dog Walker Guide Dog Trainer Dog Groomer Animal Therapist Canine Care Dog owners Pet care professionals Veterinary professionals Animal shelter volunteers Canine enthusiasts Requirements Dog First Aid: Dog First Aid Training To enrol in this Dog First Aid: Dog First Aid Course, students must fulfil the following requirements. To join in our Dog First Aid: Dog First Aid Course, you must have a strong command of the English language. To successfully complete our Dog First Aid: Dog First Aid Course, you must be vivacious and self driven. To complete our Dog First Aid: Dog First Aid Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Dog First Aid: Dog First Aid Course. Career path Dog First Aid: Dog First Aid Training Following completion of the Dog First Aid: Dog First Aid course, advance your career. Examine careers such as: Dog First Aid Instructor: £25,000 - £35,000 per year Pet Care Specialist: £18,000 - £24,000 per year Veterinary Assistant: £16,000 - £20,000 per year Animal Shelter Manager: £22,000 - £30,000 per year Dog Behaviourist: £20,000 - £35,000+ per year

DATE: Wednesday 25th September TIME: 4pm LOCATION: Studio A Come and join us for our first Professional Perspectives session of the year, as we invite storyboard artist Matthew Meadows to come and speak about his career in pre-production on big budget feature films. Some of Matthew's credits include: Edge of Tomorrow (Live, Die, Repeat) Kick-Ass Good The Harry Hill Movie Whether you're a filmmaker, actor or screenwriter, it is always worth learning more about the industry in general. Be sure to book your FREE TICKET for this event in advance on this page!

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Advanced Piping & Instrumentation Diagrams P&IDs will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Advanced Piping & Instrumentation Diagrams P&IDs will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Advanced Piping & Instrumentation Diagrams P&IDs and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Advanced Piping & Instrumentation Diagrams P&IDs is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Advanced Piping & Instrumentation Diagrams P&IDs. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Advanced Piping & Instrumentation Diagrams P&IDs will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction Introduction 00:04:00 About P&id's What's a P&ID ? 00:03:00 Why is a P&ID so important ? 00:02:00 Who uses P&ID's ? 00:06:00 How do P&ID's look like ? 00:08:00 Introduction to P&id Reading Introduction- PID READING 00:02:00 Anatomy of a P&ID 00:01:00 The title block 00:03:00 The drawing scale 00:03:00 The grid system 00:02:00 The revision block 00:03:00 Changes 00:02:00 Notes and legends 00:03:00 Basic P&id Symbols Valve symbols 00:14:00 Valve actuator symbols 00:09:00 Control valve designations 00:02:00 Standards and conventions for valve status 00:07:00 Process equipment symbols 00:12:00 Piping symbols 00:03:00 Pipe fitting symbols 00:03:00 Isolating, venting & draining symbols for ease of maintenance 00:05:00 Instrumentation 00:03:00 Sensing devices and detectors 00:04:00 Location symbols 00:04:00 Modifiers and transmitters 00:05:00 Indicators and recorders 00:03:00 Let's Get Some Practice : Basic P&id Symbols Example #1 : Identifying process equipment and flow paths 00:05:00 Example #2 : Identifying valve position and failure mode 00:03:00 Example #3 : Identifying the symbols 00:02:00 P&id Designation Codes Piping designation code 00:06:00 Equipment designation code 00:03:00 Instrument designation code 00:02:00 Miscellaneous designation codes 00:02:00 The Importance of Process Control The process 00:01:00 Process control 00:06:00 Control Theory Basics The control loop 00:02:00 Process control terms 00:10:00 Basic Process Control Systems (BPCS) Control loops : Feedback control 00:02:00 Pressure control loops 00:01:00 Flow control loops 00:01:00 Level control loops 00:01:00 Temperature control loops 00:01:00 Multi-variable loops 00:02:00 Feedforward control 00:02:00 Feedforward + Feedback 00:01:00 Cascade control 00:08:00 Split range control 00:03:00 Operations on control signals 00:02:00 Ratio control 00:02:00 Batch control 00:01:00 Selective control 00:01:00 Controllers 00:03:00 Advanced Process Control Do we need to control at all ? 00:01:00 Principles of equipment-wise control 00:10:00 Pipe control system 00:02:00 Control of a single pipe 00:02:00 Control of pressure in a pipe 00:03:00 Control of flow in a pipe 00:04:00 Flow merging 00:08:00 Flow splitting 00:05:00 Centrifugal pump control 00:04:00 Control valve vs Variable Frequency Drive (VFD) for centrifugal pumps 00:03:00 Minimum flow control for centrifugal pumps 00:09:00 Positive displacement pump control 00:02:00 Control by a recirculation pipe for PD pumps 00:03:00 Variable Speed Drive (VSD) control for PD pumps 00:01:00 Control by stroke adjustment for PD pumps 00:01:00 Compressor control system 00:02:00 Compressor capacity control 00:12:00 Compressor anti-surge control 00:03:00 Heat transfer equipment control 00:02:00 Heat exchanger direct control system 00:04:00 Heat exchanger bypass control system 00:04:00 Reactor temperature control 00:06:00 Air cooler control 00:02:00 Heat exchanger for heat recovery 00:01:00 Heat exchanger back pressure control 00:02:00 Basic fired heater control 00:08:00 Complex fired heater control 00:05:00 Container and vessel control 00:07:00 Container blanket gas control 00:02:00 Safety Instrumented Systems (SIS), Interlocks and Alarms Safety strategies 00:01:00 Concept of Safety Instrumented Systems (SIS) 00:01:00 SIS actions and types 00:14:00 SIS extent 00:02:00 SIS requirement 00:03:00 Anatomy of a SIS 00:02:00 SIS element symbols 00:01:00 SIS primary elements : Sensors 00:03:00 SIS final elements 00:04:00 Switching valve actuator arrangements 00:02:00 Valve position validation 00:02:00 Merging a switching valve and a control valve 00:03:00 SIS logics 00:01:00 Showing safety instrumented functions on P&ID's 00:07:00 Discrete control 00:05:00 Alarm system 00:02:00 Anatomy of alarm systems 00:02:00 Alarm requirements 00:06:00 Alarm system symbology in P&ID's 00:06:00 Concept of common alarms 00:01:00 Fire and Gas Detection Systems (FGS) 00:03:00 Electric motor control 00:07:00 P&ID representation of commands and responses 00:05:00 P&ID representation of inspection and repair 00:05:00 P&ID example of electro-motor control 00:04:00 P&id Examples : Let's Get Some Practice P&ID example #1 : Legend and specifications 00:05:00 P&ID example #2 : Hydrogen delivery station 00:16:00 P&ID example #3 : Acid system 00:13:00 P&ID example #4 : Centrifugal pump 00:09:00 P&ID example #5 : Utility station 00:04:00 P&ID example #6 : Waste water filter 00:08:00 P&ID example #7 : Steam separator 00:15:00 P&ID example #8 : Flare knock-out drum 00:14:00 P&ID example #9 : Centrifugal compressor 00:05:00 P&ID example #10 : Hydrogen production from shale gas 00:11:00 P&ID example #11 : Fired heater 00:07:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

There is so much more to this free tool than just creating PDFs. Learn what else you can do for free. Duration: 2 hours This Adobe Acrobat Reader course looks at the features of the Acrobat Reader tool. Learn how to create PDF and what options you have, complete and sign and mark up PDFs. Objectives  By the end of the course you will be able to: Create PDFs from other tools Complete and sign documents Mark up PDF documents Content Creating PDFs Building PDF documents from Word, Excel and PowerPoint Working in Acrobat Home, Tools and Document Views Using the Navigation Panel and Pane Floating toolbar and Contextual menus Completing and signing documents Using fill and sign to complete forms Adding signatures Marking up documents Marking up changes Using sticky notes Using the highlighter pen Adding stamps Attaching documents and audio

Supply chain management: Supply chain management Course Online Are you looking to advance in your supply chain management career? Go no farther forward! Our level 7 advanced diploma in supply chain management course is tailored specifically for you. This level 7 advanced diploma in supply chain management course teaches the principles of supply chain management and all its strategies. Also, this level 7 advanced diploma in supply chain management course is helpful to get an idea of customer service, planning demand and inventory controlling. Warehouse, transportation planning and sourcing are part of this level 7 advanced diploma in supply chain management course. After the level 7 advanced diploma in supply chain management course completion you will be aware of the social responsibilities, technologies and legal terms. Enrol in our level 7 advanced diploma in supply chain management course for professional assistance with all of your issues. Learning Outcomes of level 7 advanced diploma in supply chain management After completing this level 7 advanced diploma in supply chain management course, learner will be able to: Understand principles of supply management and gain in-depth knowledge of supply chain strategies. This level 7 advanced diploma in supply chain management course helps to gain a thorough understanding of customer service: The ultimate goal of supply chain management The level 7 advanced diploma in supply chain management course describes the demand planning and forecasting. You can understand inventory control and planning by this level 7 advanced diploma in supply chain management. Warehouse, transportation planning and sourcing are part of level 7 advanced diploma in supply chain management course. This level 7 advanced diploma in supply chain management course teaches logistics intermediaries and global chain management. Legally, ethically, and socially responsible supply chain practices are elaborated in this level 7 advanced diploma in supply chain management course. You will understand how to measure the supply chain performance with the help of a level 7 advanced diploma in supply chain management. This level 7 advanced diploma in supply chain management explains emerging technology in supply management. Main Course: Level 7 Advanced Diploma in Supply Chain Management Free Courses are including with this Supply Chain Management: Supply Chain Management Course Along with The Supply Chain Management Course, We Offer a free Level 5 Warehouse Course Along with The Supply Chain Management Course, We Offer a free Level 4 Logistics Management Course Special Offers of this Supply Chain Management: Supply Chain Management Course This Supply chain management Course includes a FREE PDF Certificate. Lifetime access to this Supply chain management Course Instant access to this Supply chain management Course Get FREE Tutor Support to this Supply chain management Course Supply Chain Management: Supply Chain Management Course Online You will learn how to manage inventory, transportation and delivery, procurement, production, and delivery efficiency through this Supply Chain Management: Supply Chain Management UK course, which will also give you a strong understanding of the significance of efficient supply chains for contemporary businesses. Acquire a certificate in supply chain management and gain knowledge of the responsibilities of a working professional supply chain manager, which may enhance your career prospects! Who is this course for? Supply Chain Management: Supply Chain Management Course Online This level 7 advanced diploma in supply chain management course is perfect for anybody who wants to work in chain management. Requirements Supply Chain Management: Supply Chain Management Course Online To enrol in this Supply Chain Management Course, students must fulfil the following requirements. To join in our Supply Chain Management Course, you must have a strong command of the English language. To successfully complete our Supply Chain Management Course, you must be vivacious and self driven. To complete our Supply Chain Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Supply Chain Management Course. Career path Supply Chain Management: Supply Chain Management Course Online With the help of this level 7 advanced diploma in supply chain management course, you will be able to seek several promising career opportunities, such as: Supply Chain Manager Inventory Analyst Inventory Planner Purchasing Clerk

Why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships.Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) This workshop is designed for those who deal on a regular basis with fellow employees, suppliers or customers from different cultural backgrounds. The workshop will focus on understanding why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships. The one day session will use professional actors in the afternoon so that you can practice real-life situations involving intercultural challenges. Objectives  By the end of the course you will be able to: Understand what makes us different from people from other cultures Appreciate why we form impressions of other cultures Use strategies to communicate effectively with those from different cultural backgrounds Build trust with those we work with from a different cultural background Content Intercultural Challenges What challenges do you face with dealing with people from different cultures? Why do these challenges exist? Understanding Culture What is culture? Trompenaars’ Model of Culture – what determines our understanding of different cultures Cultural theories Hall and Hall:Three Systems of TimeThe Importance of Context – Data vs Dialogue Hofstede – 6 Cultural Dimensions Trompenaars – 7 Cultural Dimensions Chart your intercultural business relationships against these dimensions Strategies and Intercultural Management Trompenaar’s 3 step approach – Recognise, Respect, Reconcile How to foster and maintain trust Effective intercultural communication strategies Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.

Gain the insights, tools, and frameworks to make impactful decisions that steer your organisation towards success. Elevate your strategic thinking and drive results Course overview Duration: 1 day (6.5 hours) Strategic decision making is messy, complex and full of uncertainty. These are factors which work against the human mind when it comes to making effective decisions. This course provides delegates with insights into the factors influencing strategic decision making. Using psychometric profiles delegates will learn about their own preferences when making decisions, how to influence others and how to create the ideal conditions for successful strategic decision making. Objectives By the end of the course you will be able to: Explain the challenges of VUCA – Volatility, Uncertainty, Complexity & Ambiguous Use models of Strategic Thinking Understand the impact of perception, bias and judgement in decision making Understand personal preferences and approaches to decision making Speed read other people’s approach to decision making Use decision making models for strategic thinking Apply Mindsets, Skillsets and Toolsets for decision making Content The decision lifestyle - personal preferences Understand the human facts that influence decision making Understanding personal preferences and approaches to decision making Understand the impact of Perception, Bias and judgement in decision making Speed reading others’ approach to decision making Frameworks to provide context for decision making Understand the business factors that influence decision making – VUCA The Cynefin Framework – decision making in complex situations Understanding which business context you operate in – simple, complicated, complex or chaotic Models to improve strategic thinking How to understand yourself better How to improve your decision making How to understand others better How to improve other’s decision making Human centred decision making How to put humans at the centre of your decision making The art of Creative Problem Solving Using Design Thinking to reduce human complexity in decision making