Explore the essential skills and knowledge needed for a successful career in private investigation and crime scene analysis. This comprehensive course covers practical techniques, from interviews and interrogation to surveillance and records research, ensuring you are well-prepared for real-world challenges in criminal justice.
Explore strategies for effective air traffic control in our Aviation Management Course. Gain insights into airline and airport operations, safety protocols, regulatory compliance, and future trends in aviation. Elevate your expertise and navigate the complexities of air transportation with confidence.
Overview This comprehensive course on Supply Chain Management for Everyone will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Supply Chain Management for Everyone comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Supply Chain Management for Everyone. It is available to all students, of all academic backgrounds. Requirements Our Supply Chain Management for Everyone is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 14 sections • 83 lectures • 10:29:00 total length •Introduction and Syllabus: 00:05:00 •Manufacturers and retailers supply chain processes: 00:07:00 •Similarities & Diiferences in manufacturing Retail Supply Chain Elements: 00:12:00 •Retail as a subset of Retail Management & Retail Supply Chain Planning Executive: 00:06:00 •Strategic Tactical Operational view of Retail Supply chain: 00:09:00 •Retail Supply Chain maturity Conclusion: 00:04:00 •Introduction to Category Management: 00:04:00 •Category Management Process Category Definition: 00:10:00 •Category Roles Category Assessment Category Performance Measure: 00:10:00 •Category Strategies & tactics: 00:10:00 •Implementation and Review Enabling components of category management: 00:06:00 •Category captain Challenges in Category Management: 00:09:00 •Merchandising benefits and types: 00:06:00 •Merchandise hierarchy Merchandise Forecasting: 00:08:00 •Merchandise Budgeting: 00:07:00 •Open to Buy Control and Conclusion: 00:08:00 •Introduction benefits and framework of Assortment: 00:04:00 •Assortment strategy Objectives and Assortment Selection Process: 00:10:00 •Assortment Planning Role of IT and Data in Assortment Management: 00:09:00 •Store Clustering Benefits and Types: 00:05:00 •Space Management Benefits Integration with Assortment Stages of Space Planni: 00:07:00 •Planogram Process for planogram management: 00:13:00 •Retail Pricing Challenges: 00:10:00 •Price Elasticity Managing Retail Pricing Life Cycle: 00:07:00 •Retail Promotion Objectives Promotional Measures and KPIs: 00:07:00 •Promotion Tools Decision Points for Retailers while planning Promotions: 00:09:00 •Information used for Planning Promotions Promotion Optimization Process: 00:08:00 •Managing Retail Markdowns: 00:07:00 •Product Design Challenges for the Retailer: 00:08:00 •Private Labels Types Advantages Disadvantages: 00:05:00 •Supply chain decisions in private labels: 00:03:00 •Retail Packaging: 00:07:00 •Green Design Packaging: 00:08:00 •Green Design Packaging Continues: 00:07:00 •IT for Retail Product Lifecycle management Conclusion: 00:08:00 •Retail Distribution Models Retail Replenishment: 00:06:00 •Vendor Managed Inventory its process: 00:06:00 •VMICRP Advantages Cautions: 00:08:00 •CPFR Process: 00:07:00 •Direct Store Delivery Route Accounting Handheld Devices Types of DSD: 00:06:00 •IT for Retail Distribution Replenishment and Conclusion: 00:04:00 •Transport Planning Legs in transportation: 00:04:00 •Transportation Planning Drivers Tools: 00:12:00 •Transportation constraints Transportation Execution Process: 00:07:00 •Transportation Cycle IT for transport management: 00:08:00 •Measures of Transport Management Green transport: 00:04:00 •Retail Warehousing Overview and Functions: 00:09:00 •Value added services of a retail warehouse Cross docking introduction: 00:04:00 •Cross docking Types applications advantages working: 00:09:00 •Why inventory cost of inventory inventory pyramid: 00:07:00 •Factors to consider to decide on inventory measures of inventory conclusion: 00:07:00 •Important concepts Supplier Relationship Management Process: 00:08:00 •Merchandise Procurement Decisions Procurement Process: 00:07:00 •Merchandise Procurement Decisions Procurement Process Continue: 00:08:00 •Global Sourcing Pros and Cons: 00:06:00 •Major Processes in Global Sourcing: 00:08:00 •Sourcing Conclusion: 00:11:00 •Introduction Retail Customer Service Customer Service Mix: 00:08:00 •Customer Service Pyramid Customer Service over Retail Life cycle: 00:07:00 •Ways to improve Customer Service for a Retailer: 00:09:00 •Order Management Process Concept of Perfect Order: 00:06:00 •Multi Channel Retailing: 00:09:00 •Retail Returns Reverse Logistics: 00:08:00 •Reverse Logistics process: 00:11:00 •Retail Loyalty Programmes: 00:08:00 •Retail kiosk advanced payment technologies conclusion: 00:09:00 •Types of Retailer Organised B2C Retail Format examples: 00:05:00 •Cash carry Retailing Rural Retailing: 00:06:00 •Cash carry Retailing Rural Retailing Continue: 00:08:00 •Airport Retailing Non Store based Retail Formats Online Shopping: 00:07:00 •Airport Retailing Non Store based Retail Formats Online Shopping Continue: 00:08:00 •Service Retailing Banking Courier and Conclusion: 00:09:00 •Understanding development process supply chain characteristics: 00:13:00 •Pre pack Planning: 00:05:00 •Apparel retail Supply Chain Innovations: 00:11:00 •Footwear retailing Supply Chain Drivers: 00:09:00 •Case study of Khadims Footwear Conclusion: 00:08:00 •Retail Technology maturity Model Need for IT in retail: 00:09:00 •Barcoding RFID: 00:10:00 •Retail ERP: 00:08:00 •Retail Analytics: 00:06:00 •POS Systems Mobile Applications: 00:04:00 •POS Systems Mobile Applications Continued: 00:09:00
Medical Assistants have become all the craze in the United Kingdom. You can check out this course bundle with our top medical assistant related courses to get a comprehensive training in the field.
Overview Learn how to keep an Airport safe and secure whilst delivering the absolute best in customer service. This Airport Operations Level 3 course will train you in every skill you will need to ensure the safety of passengers and crews, whilst keeping planes in the air. Our accredited course has been designed with the help of industry experts to deliver the full training package for teaching all Airport operational requirements. You will be coached on how to provide a high standard of customer service for passengers. You can also expect some first-class tuition on Aviation security and extreme weather control. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Airport Operations Level 3. It is available to all students, of all academic backgrounds. Requirements Our Airport Operations Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 7 lectures • 02:34:00 total length •Airport Customer Service: 00:18:00 •Airport Components: 00:23:00 •Security Operations: 00:20:00 •Airport and Aircraft Emergency Situations: 00:40:00 •Weather Control Operations: 00:24:00 •Sustainable Airport Operation: 00:24:00 •Assignment - Airport Operations Level 3: 00:05:00
Overview The global aviation industry is booming. In 2022, passenger traffic reached 4.5 billion, expected to exceed 5.6 billion by 2030. The Airport Management Level 3 course is designed to provide you with the knowledge and skills about all aspects of airport operations, from customer service to security to innovation and growth.This Level 3 course delves into essential aspects of airport operations, providing a solid foundation in Airport Customer Service, Passenger Terminal Management, Cargo Management, Security Management, and more. With a total duration of 2 hours and 38 minutes, this program ensures a thorough understanding of critical components vital for successful airport management.Dive deep into airport management and fly to new professional heights. Enrol now!How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Airport Management Level 3. It is available to all students, of all academic backgrounds. Requirements Our Airport Management Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 02:35:00 total length •Introduction to Airport Management: 00:14:00 •Airport Customer Service: 00:10:00 •Passenger Terminal Management: 00:14:00 •Airport Components: 00:17:00 •Airport Peaks and Airline Scheduling: 00:16:00 •Cargo Management: 00:17:00 •Aviation Noise Control: 00:09:00 •Weather Control: 00:14:00 •Sustainable Airport Management: 00:15:00 •Security Management: 00:15:00 •Innovation and Growth: 00:14:00
Course Overview: Embark on a transformative journey to real estate with our esteemed Diploma in Real Estate. This comprehensive course empowers individuals like you with the knowledge and skills necessary to thrive in the dynamic property market. Delve into the intricacies of real estate investing, property management, and the legal frameworks that govern the industry.This comprehensive course spans a broad range of topics, from 'What Is Real Estate Investing?' and 'Basic Rental Properties' to 'Investment Purchase Procedure' and 'Property Management.' Furthermore, it provides an in-depth exploration of the UK legal system and investment structures, ensuring that learners are well-equipped to navigate the complexities of the real estate market.Enrol now in the Diploma in Real Estate course and take the first step towards building a thriving career in the dynamic world of real estate investing. Key Features of the Course: Comprehensive curriculum covering essential topics such as property investment, customer service, and marketing strategies. Flexible learning schedule with 24/7 access to course materials and resources. Dedicated learning assistance is available round the clock to address your queries and provide guidance. Who is This Course For? This Diploma in Real Estate is ideal for individuals passionate about real estate and seeking to embark on a successful career in the industry. Whether you are a recent graduate, an aspiring entrepreneur, or a seasoned professional looking to diversify your skill set, this course will provide you with the necessary knowledge and expertise to excel in real estate. What You Will Learn: Firstly, you will explore effective property investment strategies that will enable you to identify lucrative opportunities and make informed investment decisions. You will learn how to evaluate market trends, assess property values, and analyse risk factors to maximise investment returns.Customer service is a crucial aspect of the real estate industry, and this course will equip you with the best practices to ensure client satisfaction. You will learn how to communicate effectively with clients, manage their expectations, and provide exceptional service throughout the buying, selling, and renting processes. Understanding the legal frameworks is vital for any real estate professional, and this course will provide you with the necessary knowledge of the legal system and regulations regarding property transactions. You will learn about different types of investment structures, commercial leases, title and registration processes, and critical legislations that govern the industry. Furthermore, you will delve into real estate marketing strategies that will help you attract potential buyers and tenants. From digital marketing techniques to effective property showcasing, you will learn how to create compelling marketing campaigns that generate interest and drive sales. Why Enrol in This Course: This Diploma in Real Estate has recently been updated to incorporate industry trends and best practices, ensuring you gain the most up-to-date knowledge. Moreover, the course focuses on providing necessary skills that can be applied in real-world scenarios, allowing you to excel in the field of property investment and management. Requirements: There are no specific prerequisites for this course. However, a basic understanding of business concepts and an interest in real estate will benefit optimal learning. Career Path: Upon completing this course, you will get edges in various rewarding career paths within the real estate industry. Some sought-after professions include Property Manager, Real Estate Agent, Investment Analyst, Property Developer, Leasing Consultant, Mortgage Advisor, and Property Valuer. Salaries in these roles range from £25,000 to £60,000+ per annum, depending on experience and location. Certification: Upon completing the Diploma in Real Estate, you will receive a CPD certificate, further validating your expertise and enhancing your professional prospects in the real estate sector. Course Curriculum 5 sections • 48 lectures • 18:00:00 total length •What Is Real Estate Investing?: 00:30:00 •Basic Rental Properties: 00:30:00 •Why invest in property?: 00:30:00 •Investment After Brexit: 00:15:00 •Recent Housing Market Developments: 00:15:00 •Managing Client Expectation: 00:15:00 •Best Practices of Customer Service: 00:15:00 •Customer Life Cycle: 00:15:00 •Tenant Retention: 00:30:00 •Real Estate Marketing: 00:30:00 •An Introduction to the UK legal system: 00:15:00 •Different Types of Investment Structures: 00:15:00 •Commercial Leases: 00:15:00 •Title & Registration: 00:15:00 •Finance in Real Estate: 00:15:00 •Investment Purchase Procedure: 00:15:00 •Acquisition Costs: 00:15:00 •Land Usage: 00:15:00 •Planning & Environment: 00:15:00 •Investment Structure & Key Legislations: 00:15:00 •What is Property Development?: 00:15:00 •The Players in the Property Market: 00:30:00 •The Risks of Property Development: 00:15:00 •The Stages of a Property Development: 00:30:00 •Site Identification and Acquisition: 00:15:00 •Property Management: 00:30:00 •Selecting The Best Properties: 00:30:00 •Leasing Instead Of Selling: 00:30:00 •Buyers Interest: 00:15:00 •Be Zone Conscious: 01:00:00 •Home Loans: 00:15:00 •Knowing When You're Ready To Buy: 00:15:00 •Is Your Lake Home For Sale?: 01:00:00 •Living The Waterfront Lifestyle Every Day: 00:15:00 •How To Locate Waterfront Property Rentals: 00:15:00 •Real Estate Front: 00:15:00 •How To Maintain Waterfront Property: 00:30:00 •All About Real Estate Clients: 00:15:00 •Real Estate Evaluation: 00:15:00 •Are You Ready To Buy Your First Property?: 00:30:00 •Finding The Actual Real Estate For Sale: 01:00:00 •Home Shopping: The Smart Way: 00:30:00 •How Much Land Do You Need?: 00:15:00 •Real Estate Investments: 01:00:00 •Manufacturing Real Estate Numbers: 00:15:00 •Waterfront Real Estate: 00:15:00 •Purchasing A Home Beside A Lake: 00:15:00 •Fundamentals of Real Estate Development: 00:00:00
Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Course Overview: Personal assistants are in high demand, with a recent survey finding that 70% of businesses are looking for qualified assistants. Let's unleash your potential and embark on a transformative journey with our Personal Assistant & Skill Development Training! In today's fast-paced and dynamic world, the role of a personal assistant has evolved into a crucial and highly sought-after profession. This innovative course has been meticulously crafted to provide you with the necessary expertise and necessary skills to excel in this rewarding field. Did you know that personal assistants boost organisational productivity and efficiency? According to recent statistics, companies that employ skilled personal assistants experience a significant increase in overall operational effectiveness, resulting in a remarkable 25% rise in revenue growth. With such compelling data, it's clear that personal assistants are indispensable assets to businesses worldwide. During this comprehensive training, you will delve into various modules, each focusing on a specific aspect of the personal assistant role. From mastering business telephone skills and representing your boss and company professionally to organising meetings and conferences seamlessly, every module is designed to enhance your capabilities and equip you with the necessary tools for success. Enrol today and open doors to exciting new opportunities! Key Features of the Course: CPD certificate 24/7 Learning Assistance Comprehensive curriculum Engaging video lectures Interactive exercises Real-world examples Up-to-date content Who is This Course For? This course is for anyone who wants to improve their personal assistant skills and knowledge. This course is also suitable for anyone who wants to enhance their administrative, clerical, and organisational skills for any role or industry. What You Will Learn: Throughout the course, you will explore various modules that cover a wide range of topics, including business telephone skills, representing your boss and company, travel arrangements, time management, communication skills, and more. Starting with an introduction to the role of a personal assistant, you will gain a comprehensive understanding of the responsibilities and skills required in this profession. You will master the art of effective communication over the phone, learning how to handle calls professionally and deal with different types of callers. Additionally, you will develop the expertise to represent your boss and company in a positive and professional manner, ensuring confidentiality and maintaining a strong image. As a personal assistant, you will also learn the intricacies of handling mail services and shipping, arranging travel and accommodation for your boss and guests, and organising meetings and conferences seamlessly. The course will equip you with invaluable time management techniques, record-keeping and filing systems, business writing skills, organisational skills, and effective communication strategies. Moreover, you will acquire essential customer service skills, effective planning and scheduling abilities, and the know-how to handle invoicing and petty cash. Why Enrol in This Course: There are many reasons to enrol in this course. Here are just a few: This course is comprehensive and covers all aspects of the personal assistant job. The course is taught by experienced instructors who are experts in their field. The course is interactive and engaging, and you'll have the opportunity to practise your skills with real-world examples. The course is up-to-date and covers the latest trends in the industry. Requirements: No prior experience is required. A PC/Mobile device with an internet connection. Career Path: There are many career paths that you can pursue with knowledge of personal assistant skills. Here are just a few: Personal assistant - average salary of £28,000 Executive assistant - average salary of £32,000 Administrative assistant - average salary of £20,000 Office manager - average salary of £25,000 Secretary - average salary of £22,000 Receptionist - average salary of £18,000 Certification: Upon successful completion of this course, you will receive a CPD certificate. This certificate can be used to demonstrate your skills to potential employers and clients. Enrol today and start your career as a personal assistant! Course Curriculum 1 sections • 14 lectures • 07:07:00 total length •Module 1: Introduction to Personal Assistant: 00:20:00 •Module 2: Business Telephone Skills: 00:21:00 •Module 3: Representing Your Boss and Company: 00:37:00 •Module 4: Mail Services and Shipping: 00:28:00 •Module 5: Travel Arrangements: 00:27:00 •Module 6: Organising Meeting and Conferences: 00:28:00 •Module 7: Time Management: 00:38:00 •Module 8: Record Keeping and Filing Systems: 00:31:00 •Module 9: Business Writing Skills: 00:43:00 •Module 10 :Organisational Skills: 00:28:00 •Module 11: Communication Skills: 00:28:00 •Module 12: Customer Service: 00:19:00 •Module 13: Effective Planning and Scheduling: 00:49:00 •Module 14: Invoicing/Petty Cash: 00:30:00