2505 Courses

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses in A Single Payment. With the increased regulatory scrutiny on financial transactions, the significance of KYC has soared, not just as a regulatory requirement but as a vital business practice. In the UK alone, financial crimes have been on a rise, with KYC non-compliance fines reaching over £360 million in recent years. This KYC Bundle provides foresight into the evolution of KYC and AML methodologies, preparing learners for emerging trends and technologies. Client Due Diligence will teach the process of continual evaluation of customer documents and information, as well as account monitoring to guarantee compliance. In addition, you will get knowledge about how to evaluate client risk, comply with anti-money laundering (AML) rules, and accurately pinpoint a customer's identity, financial activity, and level of risk through this course. Furthermore, you will master KYC, AML, and DPR for business operations in the UK to advance in the field. Understanding the regulatory requirements pertinent to your target sector in great detail is essential to become a KYC analyst. With a single payment, you will gain access to KYC course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This KYC Bundle Package includes: Main Course: Diploma in Know Your Customer at QLS Level 3 10 Additional CPD Accredited Premium Courses - Course 01: Customer Service Training Course 02: Effective Methods of Public Speaking and Presentation Skill Course 03: Compliance Management Course Course 04: Financial Analysis Course Course 05: Anti-Money Laundering (AML) Course 06: Functional Skills English Course 07: Customer Relationship Management Course 08: Sales and Marketing Coordinator Course 09: Workplace Productivity Course Course 10: Online Time Management Training Learning Outcomes of this Bundle: Understand the foundational principles of KYC and its importance in today's financial sector. Gain expertise in Customer Due Diligence and its critical role in KYC compliance. Comprehend the intricacies of AML regulations and how they intertwine with KYC practices. Learn the specific KYC and AML regulatory requirements for UK business operations. Identify industry-specific regulations and the obligation to adhere to KYC standards. Anticipate future trends in KYC compliance and prepare for advancements in the field. Why Choose Our Bundle? You will receive a free certificate from the Quality Licence Scheme Get a free student ID card with KYC Training Get instant access to this KYC course. Learn from anywhere in the world This is an affordable and simple to understand The KYC is an entirely online, interactive lesson with voiceover audio Lifetime access to the KYC course materials The KYC comes with 24/7 tutor support So enrol now in this KYC: Know Your Customer Today to advance your career! Take a step toward a brighter future! Here is the curriculum breakdown of main QLS Course of this KYC bundle: Diploma in Know Your Customer at QLS Level 3 Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Assessment Process After completing an online module from KYC bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Know Your Customer at QLS Level 3 exams. CPD 285 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This KYC bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Perfect for Financial compliance officers Risk management professionals Business operation managers Data privacy specialists Banking sector employees Fintech entrepreneurs Requirements No prior background or expertise is required for this KYC bundle. Career path After completing the bundle, you can develop experience and knowledge of a range of healthcare settings or job sectors such as: KYC Specialist Compliance Analyst Risk Manager Data Privacy Officer AML Investigator Financial Advisor Certificates Diploma in Know Your Customer - KYC at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD .

CRM (Customer Relationship Management) Online Do you want to get a comprehensive understanding of Customer Relationship Management? Then you are in the right place. Our CRM Course (Customer Relationship Management), focuses on strategies and tools to optimize interactions with customers. Participants of the CRM Course (Customer Relationship Management) learn to leverage CRM systems, analyse customer data and implement effective communication strategies. The CRM Course (Customer Relationship Management) covers customer retention, acquisition, and satisfaction. Our CRM Course (Customer Relationship Management) also emphasises the role of technology in enhancing relationships. Moreover, the CRM Course (Customer Relationship Management) include CRM implementation, customer segmentation, and the integration of sales. How to do marketing and customer service is also a part of this CRM Course (Customer Relationship Management). Participants of the CRM Course (Customer Relationship Management) will gain practical insights into building long-lasting customer connections. Why Choose the CRM (Customer Relationship Management) Course from Us Self-paced CRM course, access available from anywhere. Easy to understand, high-quality study materials. CRM Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the CRM course. Course Included Main Course: CRM (Customer Relationship Management) Free Courses Course 01: Level 2 Customer Service [ Note: Free PDF certificate as soon as completing the CRM: CRM course] CRM (Customer Relationship Management) Online Training Course Curriculum of CRM Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Assessment Method of CRM After completing each module of the CRM (Customer Relationship Management) Online Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of CRM After completing the MCQ/Assignment assessment for the CRM (Customer Relationship Management) Online Training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? CRM (Customer Relationship Management) Online Training This CRM: CRM Course (Customer Relationship Management) is designed for anyone who wants to build strong customer relationships and improve their business prospects. Requirements CRM (Customer Relationship Management) Online Training There are no specific requirements for this CRM: CRM course because it does not require any advanced knowledge or skills. Career path CRM (Customer Relationship Management) Online Training Through this CRM: CRM Course (Customer Relationship Management) completion, you can get jobs like: CRM Analyst (£25,000 - £35,000) Manager (£30,000 - £50,000) Customer Service Manager (£25,000 - £50,000) Marketing Manager (£30,000 - £60,000) Sales Manager (£30,000 - £60,000) Certificates Certificate of completion Digital certificate - Included

***24 Hour Limited Time Flash Sale*** Data Entry Clerk & Office Admin Assistant - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Data Entry Clerk & Office Admin Assistant - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Data Entry Clerk & Office Admin Assistant - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Data Entry Clerk & Office Admin Assistant - CPD Certified Online Training, you'll receive 20 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Data Entry Clerk & Office Admin Assistant - CPD Certified Career Bundle: Course 01: Data Entry Clerk & Office Admin Assistant - CPD Certified Course 02: Data Entry Administrator Diploma Course 03: Google Data Studio: Data Analytics Course 04: General Data Protection Regulation (GDPR) & Cyber Security Management Course 05: Business and Data Analytics for Beginners Course 06: Business Administration Course 07: Office Administration & Skills Diploma Course 08: Business Improvement Course 09: Financial Analysis Course Course 10: Ultimate Microsoft Excel For Business Bootcamp Course 11: Diploma in Business Proposal Writing Course 12: Business Etiquette and Professional Behavior Course 13: Negotiation Skills Certificate Course 14: Diploma in Performance Management Course 15: Workplace Confidentiality Course 16: Project Management Course Course 17: Product Management Course 18: Strategic Marketing & Planning Course 19: Visual Merchandising Diploma Course 20: Customer Service Training With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Data Entry Clerk & Office Admin Assistant - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Data Entry Clerk & Office Admin Assistant - CPD Certified course materials Get instant access to this Data Entry Clerk & Office Admin Assistant - CPD Certified course Learn Data Entry Clerk & Office Admin Assistant - CPD Certified from anywhere in the world 24/7 tutor support with the Data Entry Clerk & Office Admin Assistant - CPD Certified course. Start your learning journey straightaway with our Data Entry Clerk & Office Admin Assistant - CPD Certified Training! Data Entry Clerk & Office Admin Assistant - CPD Certified premium bundle consists of 20 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Data Entry Clerk & Office Admin Assistant - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Data Entry Clerk & Office Admin Assistant - CPD Certified course. After passing the Data Entry Clerk & Office Admin Assistant - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Data Entry Clerk & Office Admin Assistant - CPD Certified course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Data Entry Clerk & Office Admin Assistant - CPD Certified skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Data Entry Clerk & Office Admin Assistant - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Data Entry Clerk & Office Admin Assistant - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

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Feeling Stuck in Your Career? The Clinical Coding: Medical Receptionist & Medical Secretary - 30 Unique Courses Bundle! Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Clinical Coding: Medical Receptionist & Medical Secretary bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Clinical Coding: Medical Receptionist & Medical Secretary - 30 Unique Courses Bundle! Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Clinical Coding: Medical Receptionist & Medical Secretary bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Clinical Coding: Medical Receptionist & Medical Secretary - 30 Unique Courses Bundle! on your job life and career growth! This Clinical Coding: Medical Receptionist & Medical Secretary - 30 Unique Courses Bundle! Comprises the Following CPD Accredited Courses: Course 01: Medical Receptionist Course 02: Patient Customer Service Training Course 03: Diploma in Medical Secretary Course 04: Customer Service Diploma Course 05: Medical & Clinical Administration Diploma Course 06: Care Planning and Record-Keeping | Health & Safety Online Course Course 07: GDPR Course 08: Clinical Coding - Online Course Course 09: Essentials of European Medical Device Regulations Course 10: Learn Medical Coding Using 3M Software Course 11: Level-4 Medical coding Training: ICD-10-CM Course 12: Medical Coding Inpatient Training: DRG-ICD Course 13: Medical Coding Inpatient Training: DRG-PCS Course 14: Medical Law Course 15: Medical Terminology Training Course 16: Medical Writing Course 17: Clinical Observations Skills Course 18: Clinical Governance Course - Level 3 Course 19: Minute Taking Course Course 20: Document Control Course 21: Career Development Plan Fundamentals Course 22: CV Writing and Job Searching Course 23: Learn to Level Up Your Leadership Course 24: Networking Skills for Personal Success Course 25: Ace Your Presentations: Public Speaking Masterclass Course 26: Learn to Make a Fresh Start in Your Life Course 27: Motivation - Motivating Yourself & Others Course 28: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 29: Decision-Making and Critical Thinking Course 30: Time Management Training - Online Course What will make you stand out? Upon completion of this online Clinical Coding: Medical Receptionist & Medical Secretary - 30 Unique Courses Bundle! Bundle, you will gain the following: CPD QS Accredited Proficiency with this Clinical Coding: Medical Receptionist & Medical Secretary Bundle After successfully completing the Clinical Coding: Medical Receptionist & Medical Secretary bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Clinical Coding: Medical Receptionist & Medical Secretary Bundle The online test with immediate results You can study and complete the Clinical Coding: Medical Receptionist & Medical Secretary bundle at your own pace. Study for the Clinical Coding: Medical Receptionist & Medical Secretary bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Clinical Coding: Medical Receptionist & Medical Secretary - 30 Unique Courses Bundle! is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Clinical Coding: Medical Receptionist & Medical Secretary bundle, a comprehensive, complete collection of 30 courses. Each course in the Clinical Coding: Medical Receptionist & Medical Secretary bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Clinical Coding: Medical Receptionist & Medical Secretary bundle offers the flexibility and convenience to learn at your own pace. Make the Clinical Coding: Medical Receptionist & Medical Secretary package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Clinical Coding: Medical Receptionist & Medical Secretary - 30 Unique Courses Bundle! is perfect for: Expand your knowledge and skillset for a fulfilling career with the Clinical Coding: Medical Receptionist & Medical Secretary bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Clinical Coding: Medical Receptionist & Medical Secretary bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Clinical Coding: Medical Receptionist & Medical Secretary bundle. Learn on your schedule, in the comfort of your home - the Clinical Coding: Medical Receptionist & Medical Secretary bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Clinical Coding: Medical Receptionist & Medical Secretary bundle. Certificates CPD Certificates Digital certificate - Included