12624 Courses

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan & Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk & Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE Knowing key terms Differentiating between principle concepts Defining the relationship of Values, Outcomes, Costs and Risks 2 - SCOPING WHAT IS TO BE DIRECTED Cascading goals and requirements Deciphering effective policies, controls and guidelines Placing decision-making authority at the correct level 3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM The role of risk management How governance impacts DPI Ensuring that controls are sufficient but not excessive 4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT Leverage the ITIL CI model Identify assessment objectives and outputs Select the appropriate assessment method Prioritize desired outcomes Build, justify and advocate your business case Conduct improvement reviews and lessons learned sessions Embed CI at all levels of the service value stream 5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT The nature and benefits of OCM Manage, communicate effectively, and influence stakeholders Establish valuable interfaces across the value chain 6 - EFFECTIVE MEASURING AND REPORTING Defining indicators and metrics to support objectives 7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS Recognizing the differences between value streams and practices Choosing the right methods and techniques to direct, plan and improve value streams Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Join us for an engaging, hands-on sushi masterclass to celebrate Edinburgh 900, marking 900 years of local democracy and the establishment of Edinburgh as a royal burgh! This unique event honours our city’s growth and international community by offering an immersive Japanese culinary experience in South West Edinburgh. Class Overview Introduction to Sushi: Begin with the history and evolution of sushi, from its roots in Japan to its global popularity today. Preparation Essentials: Learn about the ingredients, equipment, and techniques needed to create authentic sushi at home. Demonstration: Watch our sushi chef from Osaka, Seiji (who works in the local restaurant in Dalry, Miju,) demonstrate key techniques, from rice preparation to rolling, folding, and garnishing. Make Your Own: Under expert guidance, you’ll have the chance to make a variety of delicious sushi types and experiment with flavors. Sushi Creations During this class, you’ll learn to prepare a selection of vegetarian sushi, including: Two Types of Vegetable Maki Rolls: Choose from fresh ingredients like cucumber, avocado, kaiso seaweed, and daikon radish. Green Temaki Handroll: A refreshing combination of cucumber, avocado, and daikon in a traditional handroll. Tamago Nigiri: Master the art of making two pieces of Japanese-style egg sushi. Gunkan Sushi: Choose between a kaiso seaweed or tofu pocket Gunkan for a delightful twist. Whether you’re a sushi enthusiast or a beginner, this masterclass offers a welcoming atmosphere to learn, connect, and celebrate the diversity of our community. This class is sponsored by Edinburgh Council. It is FREE and is aimed at our International Community of the South West Edinburgh. (Irish, any other white background, mixed ethnic, Asian/Asian British, Black/African/Caribbean, Black British, Arabic or other ethic groups) By attending this class you release the chef, Giada Gaslini and Art and Spirituality Cic, from any liability arising out of any personal injuries, emotional or physical release, death, physical reaction, expectations of results, theft in the venue or damages that may happen to people and objects while attending.

Find out more about the Mimiquins custom mannequins with an information session and Q&A with Jaire and Mia the founders of Mimiquins

Always wanted to have a go at mosaic making? This might be the class for you! What to expect A brief introduction and demonstration on mosaic making using the Direct Method. Included will be how to use tile nippers, how to create shapes and an explanation of various andamento styles and how to grout. Please note that grouting will not be done in this class however you will receive a grout bag to take home with full instructions (including a video for reference). Who is this for? Suitable for beginners, however, those with some mosaic experience are also welcome to join. What is provided A good selection of vitreous glass, unglazed ceramic and stained glass + other useful materials PVA glue Grout bag MDF base (approx 25cm x 25 cm or 30cm x 16cm) Next class: Sunday, 1 December 2024 (10am til 3pm) Venue: Luton, Bedfordshire (exact location will be provided on booking)

Pivot tables are really very easy to create, but very powerful. By using Excel pivot tables, one can get very interesting and valuable business intelligence from your data in very little time. This short session aims to give you the techniques to use this valuable Excel tool creatively. It is enough time to learn a lot about Excel Pivot Tables, but there is very little time for other questions.

Learn how to make your own jewellery using silver clay in this half day beginner class in Edinburgh City Centre

For Excel users. Extend the capabilities of Excel with Macros and VBA code.

Are you looking to enter the dynamic world of real estate? Our course is designed to equip you with the knowledge and tools you need to communicate effectively with real estate professionals and develop key skills in real estate investment strategy and analytics. At the end of the course, you'll be able to read and interpret real estate market reports, and have a firm grasp of how iconic buildings, cities, and companies fit into the overall picture of the real estate sector. On this course, you will… Become familiar with the players, structure, general terminology and overall needs of Real Estate. Learn what is Real Estate and why it is different from other asset classes Get to grips with the overall size and structure of the UK Real Estate Market Learn and analyse the links between the different parts of the property market Understand who works in the Real Estate Market, their qualifications and their job descriptions Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc… Learn how to read a real estate market report Understand how current affairs, politics and economics affects Real Estate Investment Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector Who will benefit from this course: Graduates or undergraduates studying economics, finance. Professionals working in Marketing or Accounting teams within Real Estate firms. APC students. Anyone interested in Real Estate. School leavers/A-Level Students looking to gain an understanding of Real Estate. Non cognate students who wish to transfer into Real Estate/Finance careers. Course Outline Module 1: What is and why buy Real Estate? The property Market The Size and Structure of the UK property market The impact of Real Estate in the Economy Module 2: The Real Estate Market System The Space Market The Asset Market The Development Market Module 3: How to value Real Estate An Introduction to Financial Mathematics The difference between Price, Value and Worth Property Yield Conventional Valuation Methods Module 4: How to read a Real Estate Market Report Property Market Indicators: Stock Indicators Property Market Indicators: Investment Indicators Module 5: Who works in Real Estate? The build Environment by Cobalt Recruitment Rea; Estate Agents Examples of Real Estate Market Agents CVs Real Estate Network

At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&FA systems for non-domestic buildings BS 5839-1: 2017.

Hypnotherapy Training Course