• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

206 Courses

Invoicing and Sales

By Compete High

🚀 Introducing: Invoicing and Sales Mastery Course! Are you ready to supercharge your business's financial success? Dive into the world of invoicing and sales with our comprehensive text course designed to elevate your skills and propel your career to new heights. Whether you're a seasoned entrepreneur, a budding freelancer, or a curious professional looking to expand your knowledge, this course is your ticket to mastering the art of invoicing and sales.   📝 Why Invoicing and Sales Matter: Unlock Your Business's Potential Invoicing and sales are the lifeblood of any successful enterprise. Efficient invoicing ensures timely payments, smooth cash flow, and stronger client relationships. Meanwhile, mastering the art of sales empowers you to close deals, expand your customer base, and drive revenue growth. With our course, you'll gain invaluable insights into crafting persuasive sales pitches, streamlining invoicing processes, and optimizing your financial workflows for maximum efficiency and profitability.   🎓 What You'll Learn: Invoicing Essentials: Discover the fundamentals of creating professional invoices, including best practices for formatting, itemizing, and sending invoices to clients. Say goodbye to overdue payments and hello to prompt, hassle-free transactions. Sales Strategies: Uncover the secrets of effective sales techniques, from building rapport with prospects to overcoming objections and sealing the deal. Whether you're selling products, services, or ideas, our course equips you with the tools you need to close more deals and drive revenue. Financial Management: Learn how to manage your business's finances like a pro, from tracking expenses and revenue to forecasting cash flow and optimizing profitability. With our expert guidance, you'll gain the confidence to make informed financial decisions that propel your business forward. Customer Relationship Management: Cultivate lasting relationships with your clients by mastering the art of customer relationship management. From nurturing leads to providing exceptional post-sales support, you'll learn how to delight your customers at every touchpoint and turn them into loyal brand advocates. Automation and Efficiency: Harness the power of automation to streamline your invoicing and sales processes, saving time and reducing errors. Our course introduces you to cutting-edge tools and technologies that revolutionize how you do business, empowering you to work smarter, not harder.   👩‍💼 Who Is This For? Entrepreneurs: Whether you're running a startup or a seasoned business owner, mastering invoicing and sales is essential for driving growth and profitability. Freelancers: Take control of your freelance career by mastering the art of invoicing and sales. With our course, you'll learn how to attract clients, negotiate rates, and ensure timely payments for your services. Sales Professionals: Sharpen your sales skills and take your career to the next level with our comprehensive course. From entry-level sales reps to seasoned sales executives, there's something for everyone in our curriculum. Small Business Owners: Running a small business comes with its unique challenges, but mastering invoicing and sales doesn't have to be one of them. Our course provides you with the tools and strategies you need to succeed in today's competitive marketplace.   🚀 Career Path: Sales Representative: Kickstart your career in sales with a solid foundation in sales techniques and strategies. Our course equips you with the skills you need to excel in entry-level sales roles and climb the corporate ladder. Sales Manager: Elevate your career to the next level by mastering advanced sales management techniques. With our course, you'll learn how to lead sales teams, drive revenue growth, and exceed targets with confidence. Entrepreneur: Launch and grow your own business with confidence, armed with the knowledge and skills to succeed in today's competitive marketplace. Our course provides you with the essential tools and strategies you need to turn your entrepreneurial dreams into reality. Financial Analyst: Leverage your expertise in financial management to pursue a career as a financial analyst. Our course equips you with the skills to analyze financial data, make informed recommendations, and drive strategic decision-making for businesses of all sizes.   📚 Frequently Asked Questions (FAQs): Q: Is this course suitable for beginners? A: Absolutely! Our course is designed to cater to learners of all levels, from beginners looking to build a strong foundation to seasoned professionals seeking to enhance their skills. Q: How long does it take to complete the course? A: The duration of the course varies depending on your pace of learning and availability. On average, most learners complete the course within a few weeks, but you're free to progress at your own pace. Q: Are there any prerequisites for enrolling in the course? A: There are no specific prerequisites for enrolling in the course. However, a basic understanding of business concepts and terminology may be beneficial. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the course, you'll receive a certificate of achievement to showcase your newfound skills and expertise. Q: Is there ongoing support available after completing the course? A: Absolutely! We're committed to your success every step of the way. Our dedicated support team is on hand to answer any questions you may have and provide assistance as you apply your newfound skills in the real world.   🌟 Unlock Your Potential: Enroll Today! Don't let the complexities of invoicing and sales hold you back from achieving your business goals. Join thousands of successful entrepreneurs, freelancers, and professionals who have transformed their careers with our Invoicing and Sales Mastery Course. Enroll today and take the first step towards unlocking your full potential! Course Curriculum Module 1_ Introduction to Invoicing and Sales Introduction to Invoicing and Sales 00:00 Module 2_ Creating Professional Invoices Creating Professional Invoices 00:00 Module 3 Invoicing Software and Tools Invoicing Software and Tools 00:00 Module 4 Sales Techniques and Strategies Sales Techniques and Strategies 00:00 Module 5 Effective Negotiation Strategies for Sales and Procurement Effective Negotiation Strategies for Sales and Procurement 00:00 Module 6 Contract Management and Business Agreements Contract Management and Business Agreements 00:00

Invoicing and Sales
Delivered Online On Demand6 hours
£25

Persuasion, Influence & NLP Techniques for Sales Success

4.8(9)

By Skill Up

Unlock your potential in sales with the mastery of persuasion, influence, and NLP techniques designed for success. Navigate effortlessly from rapport to closing with confidence.

Persuasion, Influence & NLP Techniques for Sales Success
Delivered Online On Demand1 hour 10 minutes
£25

Management Course on Sales and Selling

4.3(43)

By John Academy

Description: Sales and selling management are essential especially in the business and corporate setting. Sales skills are the ability to create products and services that are needed for the clients. Selling or marketing is the skill on how to make your products and services marketable. Learning these skills will help you develop your management skills that are essential for the success of your business. Learning how to manage sales, sales analysis, and the techniques for business strategies will help you acquire these skills which we will be provided through this course. Who is the course for? Business or corporate professionals, who work in for the sales and marketing department People who are interested in learning more about sales and selling management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Management Course on Sales and Selling is a useful qualification to possess and would be beneficial for the following careers: Businessmen Business Development Officer Entrepreneur Marketing Manager Promotions Expert Sales Specialist Strategist. Managing Sales Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Sales Analysis What Is A Sales Funnel? 00:30:00 What is Internet Commerce? 00:30:00 What Can I Sell 00:30:00 ClickBank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 00:30:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Mock Exam Mock Exam- Management Course on Sales and Selling 00:30:00 Final Exam Final Exam- Management Course on Sales and Selling 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Management Course on Sales and Selling
Delivered Online On Demand26 hours
£25

Retail Management - Course

By Training Tale

Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive Retail Management course! This advanced Retail Management is ideal for anyone looking to advance to the top of the retail career ladder. Successful retail managers can find work in every major town and city around the world. Learn how to take your existing sales skills to the next level, how to build strong customer relationships, and how to reap the benefits of professional-level communication skills. In addition, master the art of dealing with difficult customers, learn how to read customer behaviour accurately, and examine the most important stock management issues in Retail Management. In Retail Management, achieving customer satisfaction is essential. Enrol in our Retail Management course to advance your Retail Management talent and some highly relevant Retail Management skills to progress your management excellence. Special Offers of this Retail Management: Retail Management Course This Retail Management: Retail Management Course includes a FREE PDF Certificate. Lifetime access to this Retail Management Course Instant access to this Retail Management: Retail Management Course Get FREE Tutor Support from Monday to Friday in this Retail Management: Retail Management Course [ Note: Free PDF certificate as soon as completing the course ] Learning Outcomes After completing this Retail Management course, the learner will be able to: Understand the fundamentals of Retail Management. Build and sustain relationships in retailing. Understand the strategic planning in retailing. Gain a thorough understanding of retail challenges and theories. Understand retail consumers. Explain retail segmentation and strategies. Understand the importance of location in a retail business. Understand merchandise management. Understand the buying decision process and customer satisfaction. Understand retail business operations. Understand category management. Understand retail marketing mix. Understand retail pricing for Retail Management. Explain retail supply chain and promotional strategies. Understand emerging trends in retail. Understand the impact of information technology in retailing. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the course. Module 1: A Quick Overview of Retail Management 20:26 1: A Quick Overview of Retail Management Preview 20:26 Module 2: Building and Sustaining Relationships in Retailing 39:09 2: Building and Sustaining Relationships in Retailing 39:09 Module 3: Strategic Planning in Retailing 39:11 3: Strategic Planning in Retailing 39:11 Module 4: Retail Challenges and Theories 07:18 4: Retail Challenges and Theories 07:18 Module 5: Understanding Retail Consumer 13:32 5: Understanding Retail Consumer 13:32 Module 6: Exploring Retail Segmentation and Strategies 07:27 6: Exploring Retail Segmentation and Strategies 07:27 Module 7: Retail Business Location 09:47 7: Retail Business Location 09:47 Module 8: Merchandise Management 09:43 8: Merchandise Management 09:43 Module 9: Buying Decision Process and Customer Satisfaction 11:06 9: Buying Decision Process and Customer Satisfaction Preview 11:06 Module 10: Retail Business Operations 32:54 10: Retail Business Operations 32:54 Module 11: Category Management 21:06 11: Category Management 21:06 Module 12: Retail Marketing Mix 10:01 12: Retail Marketing Mix 10:01 Module 13: Retail Pricing 09:45 13: Retail Pricing 09:45 Module 14: Retail Supply Chain and Promotional Strategies 06:58 14: Retail Supply Chain and Promotional Strategies 06:58 Module 15: Emerging Trends in Retail 03:52 15: Emerging Trends in Retail 03:52 Module 16: Impact of the Information Technology in Retailing 23:24 16: Impact of the Information Technology in Retailing 23:24 Who is this course for? Learners can take this training course even if they have no prior knowledge of Retail Management and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the Retail Management. There are no admissions deadlines, and you can start this course at any time. Requirements Students who intend to enrol in this Retail Management: Retail Management course must meet the following requirements: Retail Management: Good command of the English language Retail Management: Must be vivacious and self-driven Retail Management: Basic computer knowledge Retail Management: A minimum of 16 years of age is required Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Retail Management - Course
Delivered Online On Demand4 hours 24 minutes
£12

Sales Management, Sales Analysis & Sales Techniques

By iStudy UK

Sales and Selling Management are two different leaves of the same tree The majority of people in Sales think that in order to sell, you need to make the product appealing or attractive. They work on the premise that you need to sell the product, by pitching its features and attributes. However it is much more than that. Find out more on this course. Sales and selling management are essential especially in the business and corporate setting. Sales skills are the ability to create products and services that are needed for the clients. Selling or marketing is the skill on how to make your products and services marketable. Selling is first and foremost a transaction between the seller and the prospective buyer or buyers (the target market) where money (or something considered to have monetary value) is exchanged for goods or services. Learning how to manage sales, sales analysis, and the techniques for business strategies will help you acquire these skills which we will be provided through this course. Course Highlights Sales Management, Sales Analysis & Sales Techniques is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Sales Management, Sales Analysis & Sales Techniques into 30 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 19 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Sales Management, Sales Analysis & Sales Techniques Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Sales Management, Sales Analysis & Sales Techniques is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Sales Management, Sales Analysis & Sales Techniques is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Managing Sales Sales Management- Part 1 FREE 01:00:00 Sales Management- Part 2 FREE 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Sales Analysis What Is A Sales Funnel? 00:30:00 What is Internet Commerce 00:30:00 What Can I Sell 00:30:00 ClickBank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 00:30:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Mock Exam Final Exam

Sales Management, Sales Analysis & Sales Techniques
Delivered Online On Demand19 hours 45 minutes
£25

Level 3 Coaching & Mentoring

4.7(26)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Our coaching & mentoring course is perfect for professionals looking to develop their skills and take their careers to the next level. This comprehensive coaching & mentoring course covers everything you need to know to be an effective coach or mentor, including building trust, active listening, goal setting, and giving feedback. You'll learn how to work with individuals or groups and how to use a variety of coaching & mentoring techniques to help others achieve their goals. So whether you're a manager looking to support your team, or a consultant looking to add coaching & mentoring to your services, this course has something for you. Our coaching & mentoring course is designed to be flexible, so you can study at your own pace and fit your learning into your busy schedule. In addition, you'll have access to a wide range of interactive learning materials, including videos, quizzes, and other exercises, so you can put your new skills into practice right away. So don't wait - enrol in our coaching & mentoring course today and start building the foundation for a rewarding career in this exciting field. Learning Outcomes This Level 3 Coaching & Mentoring course will cover topics such as: Gain an understanding of the principles, duties and responsibilities of a coach. Learn techniques for overcoming barriers Describe ethical aspects of coaching & mentoring Learn about various coaching models Gain knowledge about effective communication skills Understand various personal skills Learn about various management skills Gain an understanding of functional skills Key Features Opportunity to boost your CV/ Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Access this course through our dedicated online learning platform This course is stuffed with interactive course content Instant results upon completion of each assessment Affordable prices and high-quality training Certificates available in both PDF and hard copy format with course This Coaching and Mentoring Diploma program is accredited by the UK's top awarding bodies Complete the course 100% online, from anywhere via an internet Flexible course deadlines with full access to the course for one year Full tutor support and learning assistance included in course This Level 3 Coaching & Mentoring course consists of the following modules: ****Course Curriculum of Coaching & Mentoring Diploma**** Module 1: Introduction What is Coaching? The Five Principles of Coaching Definition of a Coach The Duties of a Coach Characteristics of A Successful Coach Coaching Traps and Problems Definition of Mentor and Mentee Roles & Responsibilities of A Mentor Module 2: Objectives & Processes Objectives Processes Techniques for Overcoming Barriers Module 3: Ethical Aspects of Coaching & Mentoring Association for Coaching's Guiding Principles 'AC' and 'EMCC's Code of Ethics International Coach Federation(ICF) Standards of Ethical Conduct Module 4: Models Coaching Models: An Introduction The GROW Model The OUTCOMES Model The JOHARI Window The FLOW Model The SOS Model Module 5: Effective Communication Skills Creating a Good Coaching & Mentoring Relationship Using Appropriate Language Listening at A Deep Level Asking Effective Questions Limiting Beliefs/Assumptions Giving Effective Feedback Communicating Non-Verbally Presence and Silence Module 6: Personal Skills Time Management Stress Management Emotional Management and Happiness Maintenance Assertiveness Negotiation Module 7: Management Skills Motivating Leading Delegation Decision Making and Problem Solving Project Management Module 8: Functional Skills Sales Skills Sales Management Marketing Management Financial Management Production Management Assessment Process Once you have finished the learning stages, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Coaching & Mentoring course is for: Anybody wishing to become Supervisors Anybody who wants to be Human Resource Managers Anybody who wants to be in managerial positions Anybody who wants to be in life coaching Anybody who wants to be in sales Requirements Enrol on the Coaching & Mentoring course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register for this course without any delay. We only ask that all students have a passion for learning and literacy and be over the age of 16. Complete this online from your computer, tablet, or smartphone, and learn in a way that suits you. Browse this 100% online course from any internet device and study at your own pace. Earn an industry Skillset with this course. Career path After completing the Level 3 Coaching & Mentoring course, you will be eligible for: Life coach Learning mentor (Salary: £14,500 to £25,000) Business adviser (Salary: £25,000 to £54,000) Careers adviser (Salary: £21,000 to £35,000) Sales manager (Salary: £22,000 to £70,000) Training manager (Salary: £25,000 to £45,000) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Level 3 Coaching & Mentoring
Delivered Online On Demand5 hours
£12

Account management essentials (In-House)

By The In House Training Company

Maximising the relationship and sales potential of each active account is key to the sustainability of any business relying on repeatable custom. In this workshop we start by looking at key techniques for analysing the profitability and development opportunities for different clients before deciding upon the strategy and skills needed for moving the relationship to that of trusted adviser and partner. By understanding and creating the need we can use our influencing skills to harness any sales development potential. By creating the habit of explaining our ideas in a way that also meets the need of the other party we help everybody make the right decisions for them. This course will help participants: Assess the sales profitability and potential of existing key accounts Prioritise where time and energy is directed for maximum profitability Understand the key players in the decision making unit Create a strategic plan for the development of each client target Develop proactive sales consultancy skills Learn advanced communication and influencing techniques 1 What makes an effective account manager? The difference between order taking and account management How do you define a key account in your business? Why should existing customers remain with your company? How do you compare to the competition? 2 How do I prioritise my account management activity? Use practical tools to help you assess revenue potential Analyse the investment required versus the return on your time Create a SWOT analysis on your clients - Strengths, Weaknesses, Opportunities & Threats Appreciate how this knowledge will improve your sales development 3 Planning strategies for each account Create a list of priority accounts and activities Learn how to develop a long-term and sustainable relationship Discover how they make their purchasing decisions Research the make-up of the Decision Making Unit for each client 4 Learning and utilising the six principles of influence Learn the secrets these principles offer sales people Discover how these principles will work for you Create an influencing strategy for influencers within the client Learn new habits of influence 5 Proactive sales skills Plan proactive sales meetings for key accounts Set primary and secondary objectives for every touch point with the customer Structure sales meetings for maximum effectiveness Help the customer commit and achieve their objectives 6 Putting it into practice Discuss real scenarios to plan for putting these skills into practice Share common issues with fellow sales people Create a personal development plan

Account management essentials (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Level 4,5 and 7

By Training Tale

Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive Retail Management: Retail Management course! This advanced Retail Management: Retail Management is ideal for anyone looking to advance to the top of the retail career ladder. Successful retail managers can find work in every major town and city around the world. Learn how to take your existing sales skills to the next level, how to build strong customer relationships, and how to reap the benefits of professional-level communication skills. In addition, master the art of dealing with difficult customers, learn how to read customer behaviour accurately, and examined the most important stock management issues in Retail Management. In retail management, achieving customer satisfaction is essential. Enrol in our Retail Management: Retail Management course to advance your retail management talent and some highly relevant retail management skills to progress your management excellence. Learning Outcomes After completing this Retail Management: Merchandising, CRM, Logistics & Supply Chain Management course, the learner will be able to: Understand the fundamentals of Retail Management. Build and sustain relationships in retailing. Understand the strategic planning in retailing. Gain a thorough understanding of retail challenges and theories. Understand retail consumers. Explain retail segmentation and strategies. Understand the importance of location in a retail business. Understand merchandise management. Understand the buying decision process and customer satisfaction. Understand retail business operations. Understand category management. Understand retail marketing mix. Understand retail pricing. Explain retail supply chain and promotional strategies. Understand emerging trends in retail. Understand the impact of information technology in retailing. Why Choose Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Bundle Courses Course 01: Level 5 Retail Management Course 02: CRM Course (Customer Relationship Management) Course 03: Level 7 Advanced Diploma in Supply Chain Management Course 04: Level 4 Logistics Management *** Other Benefits of this Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Course Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Free Unlimited Retake Exam [ Note: Free PDF certificate will be provided as soon as completing the Retail Management: Merchandising, CRM, Logistics & Supply Chain Management course ] Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Course Curriculum of Level 5 Retail Management Course Module 1: A Quick Overview of Retail Management Module 2: Building and Sustaining Relationships in Retailing Module 3: Strategic Planning in Retailing Module 4: Retail Challenges and Theories Module 5: Understanding Retail Consumer Module 6: Exploring Retail Segmentation and Strategies Module 7: Retail Business Location Module 8: Merchandise Management Module 9: Buying Decision Process and Customer Satisfaction Module 10: Retail Business Operations Module 11: Category Management Module 12: Retail Marketing Mix Module 13: Retail Pricing Module 14: Retail Supply Chain and Promotional Strategies Module 15: Emerging Trends in Retail Module 16: Impact of the Information Technology in Retailing >> --------------------- << Assessment Method After completing each module of the Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Retail Management: Merchandising, CRM, Logistics & Supply Chain Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Learners can take this Retail Management course even if they have no prior knowledge of Retail-Management and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the course. There are no admissions deadlines, and you can start this course at any time. Requirements Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Students who intend to enrol in this Retail Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Retail Management: Merchandising, CRM, Logistics & Supply Chain Management After completing the course, you will be able to grasp specific knowledge and skills with the highest level of confidence in order to improve yourself and enhance your professional skills such as: Retail Team Leader Sales Producer Service Supervisor Store Manager Warehouse Producer Floor Leader Retail Management Trainer Certificates Certificate of completion Digital certificate - Included

Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Level 4,5 and 7
Delivered Online On Demand18 hours
£12

Introduction to sales (In-House)

By The In House Training Company

When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans

Introduction to sales (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Estate Manager

4.7(160)

By Janets

Kickstart your career in real estate or gain recognition of your existing skills with this comprehensive online course. The Estate Manager is designed, delivered and taught by industry experts, ensuring you learn the practical, effective skills necessary to succeed in a range of expert property and real estate roles. Through online lessons, PDH handouts and multiple-choice online assessments, you will be given all the essential knowledge you need in property law, real estate practice and investment. This includes modules on the property and building management, developing a client base, acquiring the property, and successful strategies for investment. Upon completion, you will have a complete understanding of the roles of an expert estate agent, and also gain broader, transferable business management and sales skills. Learning Outcomes Get to know the types of estate agents Learn how to list the property and find the sellers Also, learn about how to sell the property and find the buyers Gain knowledge of negotiating as estate agents Learn the techniques of letting property Get familiar with the technologies for estate agents Understand the rules and regulations of estate agents Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Why study this course You will learn everything that is needed regarding Estate Manager. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Who is this course for? This is the best online course for being a successful Estate Manager and suitable for anyone who wants to gain extensive knowledge, potential experience, and expert skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Requirements The Estate Manager Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career path Training offered by the Estate Agent Course could potentially benefit a range of roles, but would particularly enhance careers in- Real Estate Property Management Loan Underwriting Consultancy Property Law Investment Other property or estate agent roles

Estate Manager
Delivered Online On Demand3 hours 53 minutes
£9.99