198 Courses

About Course A Comprehensive Course on Business Communication and Communication Skills In this Business Communication online course by Xpert Learning, you will learn how to adapt your communication style for different audience, how to nuance your communication in different situations and mediums, and in this process, maximize productivity. You will also learn the necessary skills to handle difficult conversations within the workplace. According to a LinkedIn survey, Communication is identified as the most sought-after soft skill among employers. Communication is an essential skill for every individual regardless of position in the hierarchy, industry, or location. For achieving organizational success, effective communication is crucial. Through precise and succinct communication, organizations can develop better strategies, enhance productivity, boost morale, and stimulate innovation. Because communication is so important in business, Organizations want and need people with good communication skills. However, most individuals do not communicate well and they are unaware of the fact. The communication shortcomings of employees and the importance of communication in business explain why you should work to improve your communication skills. Your ability to communicate effectively will determine how others perceive you, and largely, your performance and value in the organization. Business Communication is a Learned skill: you learn when and how to say or write the message that needs to be delivered. You can learn this skill from the comprehensive course developed by Xpert Learning. Through different learning mediums you will learn how to understand your audience and nuance your message accordingly, qualities of Effective Business Writing, how to write precise Business Reports, Emails, how to present a Steller Business presentation, and how to use these skills in your career development. Enroll today in this Business Communication Course and advance your career with Xpert Learning! What Will You Learn? Understand the importance of effective communication in business settings Identify and analyze different types of audiences and tailor communication to their needs Develop skills for writing clear, concise, and effective business documents, such as reports and emails Learn techniques for delivering effective business presentations Understand the importance of continuous learning and career development in a business environment Course Content Introduction to Business Communication Introduction to Business Communication Understanding your Audience and Deliver your Message Understanding your Audience and Deliver your Message Effective Business Writing Effective Business Writing Writing Business Reports and Emails Writing Business Reports and Emails Business Presentation Business Presentation Part 1 Business Presentation Part 2 Sample Presentation Career Development Career Development: Job Searching, Resume/CV, Cover Letters, and Interview skills Conclusion Conclusion A course by Xpert Learning RequirementsThere are no specific requirements or prerequisites for this course. Learners of all levels and backgrounds can benefit from this course. However, it would be beneficial if learners have a basic understanding of business communication. Audience This course is designed for individuals who want to develop their business communication skills, including managers, executives, and professionals in various industries. Additionally, this course is also beneficial for students who are pursuing business-related degrees or courses and want to improve their communication skills in a business setting. Whether you are a beginner or an experienced professional, this course can help you elevate your communication skills and achieve your business goals. Audience This course is designed for individuals who want to develop their business communication skills, including managers, executives, and professionals in various industries. Additionally, this course is also beneficial for students who are pursuing business-related degrees or courses and want to improve their communication skills in a business setting. Whether you are a beginner or an experienced professional, this course can help you elevate your communication skills and achieve your business goals.

Expert Tips regarding Finance for Gamers Do you have limited money to spend on your gaming life? You don't know what to do with the limited resource that you have on spending on games? Take this course and learn how to fully utilize the financial aspect of gaming. Get the know how on protecting your money from online scams and how to invest in the best choices regarding games. Most of the computer games nowadays are becoming popular and are usually played online whether with a computer, console, social networking, internet or a mobile device. The presence of the internet security device and vigilance can be a great help for you to enjoy online gaming safely. Learn about the gaming basics and tips you can use for internet safety. Know about your gaming and buy the best games possible. You can easily get all the valuable information that you need within this course that will greatly help you discover how to keep your gaming finances effectively and safely. Course Highlights Online Gaming Finance for Gamers is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Online Gaming Finance for Gamers into 9 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 6 hours, 45 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Online Gaming Finance for Gamers Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Online Gaming Finance for Gamers is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Online Gaming Finance for Gamers is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Financial Tips for Gamers Introduction 01:00:00 Basic Concept of Internet Safety 01:00:00 A Simple Guide for Buying budget Gaming 01:00:00 Keep Track of what you Spend 00:30:00 Why Being Naive Can Make Your Fortune 00:30:00 If you Need Help Get It 01:00:00 Be Careful not to Get Hooked 01:00:00 How to Handle Difficult Conversations at Work 00:30:00 The Best Way to Finance Games 00:15:00 Mock Exam Final Exam

 Do you consider gaming as part of your daily routine and can't avoid it since you feel like you can't live without it? How about the finances involved in gaming? Are you having a hard time dealing with these? If so, then this course will be able to help you in the financial stability of gamers. Description: Do you consider being a game developer as your dream job? Or are you someone who has been gaming for the longest time that you cannot already avoid it? Either way, are you having issues with your financial stability due to the development of the gaming industry? If so, then this course will help you by providing you with the tips and advice for gamers. You would surely learn how to make yourself financially stable without sacrificing your passion for gaming development. You will be taught how to keep track of your spending whenever you need to play games. If you are currently having a problem with finances, you need to be able to pinpoint what the causes are and how to solve this issue. The most important part of the course is where you will be able to learn the best way to finance games and learn how to handle yourself when you have financial problems related to gaming. Who is the course for? Game makers or developers who want to improve their financial status. People who have an interest in games which need to be guided with their financial concerns. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Financial Tips for Gamers is a useful qualification to possess, and would be beneficial for the following careers: Assistant Producer Game Designers Game Developer Game Programmer Gamers Product Manager Software Developer. Financial Tips for Gamers Introduction 01:00:00 Basic Concept of Internet Safety 01:00:00 A Simple Guide for Buying budget Gaming 01:00:00 Keep Track of what you Spend 00:30:00 Why Being Naive Can Make Your Fortune 00:30:00 If you Need Help Get It 01:00:00 Be Careful not to Get Hooked 01:00:00 How to Handle Difficult Conversations at Work 00:30:00 The Best Way to Finance Games 00:15:00 Mock Exam Mock Exam- Basic Tips for Gamers 00:20:00 Final Exam Final Exam- Basic Tips for Gamers 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Title: Unlock Success with 'Employee Management' Text Course: Boost Your Leadership Skills! 🚀 Are you ready to elevate your career to new heights? Welcome to the transformative world of 'Employee Management'! This comprehensive text course is your ultimate guide to mastering the art of leading and inspiring teams to achieve extraordinary results. Whether you're a seasoned manager looking to refine your skills or an aspiring leader aiming to climb the corporate ladder, this course is tailor-made for you. 📈 Why Choose 'Employee Management'? Unlock Leadership Potential: Learn the essential principles of effective leadership, including communication strategies, conflict resolution techniques, and motivation methods. Empower yourself to lead with confidence and inspire your team to greatness. Boost Team Productivity: Discover proven strategies for optimizing team performance and productivity. From setting clear goals to implementing efficient workflows, you'll learn how to create a culture of excellence that drives results. Navigate Challenges with Ease: Equip yourself with the skills to navigate common management challenges with ease. From handling difficult conversations to managing underperformance, you'll gain practical insights to overcome obstacles and drive success. Foster a Positive Work Environment: Cultivate a positive and inclusive work environment where every team member feels valued and empowered. Learn how to foster collaboration, diversity, and inclusivity to maximize team cohesion and engagement. Stay Ahead of the Curve: Keep pace with the latest trends and best practices in employee management. With cutting-edge insights and real-world case studies, you'll stay ahead of the curve and drive innovation in your organization. Who is this for? Managers and Team Leaders: Enhance your leadership skills and drive team performance to new heights. Aspiring Leaders: Take the first step towards a successful leadership career by mastering essential management principles. HR Professionals: Gain valuable insights into employee management to better support your organization's talent development initiatives. Entrepreneurs and Business Owners: Build a strong foundation for your business by learning how to effectively manage and motivate your team. Career Path Entry-Level: Kickstart your career in management by mastering foundational leadership skills and principles. Mid-Career: Take your leadership capabilities to the next level and position yourself for advancement opportunities within your organization. Senior Management: Refine your leadership style and drive organizational success as a senior executive or business leader. FAQ Q: Is this course suitable for beginners? A: Absolutely! 'Employee Management' is designed to cater to learners of all levels, from beginners to seasoned professionals. Whether you're just starting your management journey or looking to refine your skills, this course has something for everyone. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, most learners complete the course within a few weeks by dedicating a few hours each week to study and practice. Q: Will I receive a certificate upon completion? A: Yes, upon successfully completing the course, you will receive a certificate of achievement to showcase your newfound skills and expertise in employee management. Q: Can I access the course materials on mobile devices? A: Absolutely! The course materials are accessible on a wide range of devices, including smartphones, tablets, and computers. Learn anytime, anywhere at your convenience. Q: Is there a money-back guarantee? A: Yes, we offer a 100% satisfaction guarantee. If you're not completely satisfied with the course, simply let us know within [specified timeframe] for a full refund-no questions asked. Q: Can I interact with instructors or other learners? A: While this is a text-based course, we provide opportunities for interaction through discussion forums and community channels. Engage with instructors and fellow learners to share insights, ask questions, and collaborate on real-world challenges. Enroll Now and Start Your Journey Towards Leadership Excellence! Don't miss out on this opportunity to unlock your full leadership potential and propel your career to new heights. Enroll in 'Employee Management' today and embark on a transformative learning journey that will empower you to lead with confidence, inspire greatness, and achieve unparalleled success! 🌟 Course Curriculum Module 1 Introduction to Employee Management Introduction to Employee Management 00:00 Module 2 Recruitment and Selection Recruitment and Selection 00:00 Module 3 Employee Training and Development Employee Training and Development 00:00 Module 4 Performance Management and Feedback Performance Management and Feedback 00:00 Module 5 Motivation and Employee Engagement Motivation and Employee Engagement 00:00 Module 6_ Conflict Management and Effective Communication Conflict Management and Effective Communication 00:00

The present generation is obsessed with games. From little kid to adult, there are games based on age. Have you ever played Criminal Case, Candy Crush Saga or Clash or Clan? The Diploma in Game Design and Development course illustrated the techniques and skills you need for designing a game. At first, you will learn the whole process of game development. Then, the course discusses the financial tips for gamers. The final part of the course shows you how to design a game for social sites. Who is the course for? Game makers or developers who want to improve their game development skills. People who have an interest in game development and software. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Game Design and Development is a useful qualification to possess, and would be beneficial for the following careers: Animator Assistant Producer Audio Engineer Creative Director Game Designer Game Developer Game Programmer Games Artist Product Manager Software Developer. Module: 01 Introduction To Game Creation 00:30:00 Essential Tools 01:00:00 Basics of Game Design 01:00:00 2D Game Creation Software 01:00:00 3D Game Creation Software 01:00:00 3D Game Creation 00:30:00 Game Modification 01:00:00 How To Create a Game on a Social Site 00:30:00 Wrapping Up 00:15:00 Module: 02 Introduction 01:00:00 Basic Concept of Internet Safety 01:00:00 A Simple Guide for Buying budget Gaming 01:00:00 Keep Track of what you Spend 00:30:00 Why Being Naive Can Make Your Fortune 00:30:00 If you Need Help Get It 01:00:00 Be Careful not to Get Hooked 01:00:00 How to Handle Difficult Conversations at Work 00:30:00 The Best Way to Finance Games 00:15:00 Module: 03 Introduction 01:00:00 How to Use the Application Launcher 00:30:00 Farmville on Facebook 01:00:00 Facebook Words with Friends 01:00:00 Facebook Social City 01:00:00 Finding Free Social Games 01:00:00 Being A Hero In Social Site Game 00:30:00 The Best Social Site Games 01:00:00 How to separate learning myths from reality 00:30:00 Recommended Reading 2D Game 00:00:00 Game Development XNA GameStudio 00:00:00 Mock Exam Mock Exam - Diploma in Game Design and Development 00:20:00 Final Exam Final Exam - Diploma in Game Design and Development 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In the vibrant landscape of Human Resources, where talent acquisition, employee engagement, and effective communication thrive, the average salary for professionals in the field of Human Resources Management in the UK is a lucrative £45,000 per year. But it's not just about the financial rewards; it's about the incredible potential for personal and professional growth this field offers. Our exclusive bundle is designed to equip you with the skills and knowledge needed to excel in this dynamic field. With three comprehensive courses, you'll deeply understand modern HR practices, organisational management strategies, and workplace communication techniques. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Introduction to Modern Human Resource Management Organisation & People Management Workplace Communication Management Learning Outcomes: Develop a comprehensive understanding of modern Human Resource Management practices, including talent acquisition, performance management, and employee development. Acquire essential skills in organisational management, such as fostering a positive work culture, leading high-performing teams, and managing change effectively. Master the art of workplace communication, including effective verbal and written communication, conflict resolution, and relationship building. Gain insights into legal and ethical considerations in HR, ensuring compliance and promoting fair and inclusive practices within organisations. Enhance your leadership abilities, enabling you to inspire and motivate teams, drive employee engagement, and create a positive work environment. Cultivate a strategic mindset in HR management, understanding the role of HR in achieving organisational goals and driving long-term success. Our bundle comprises three comprehensive courses designed to equip you with the essential skills and knowledge to excel in the dynamic field of HR. Thiscourse will give you a solid foundation in HR management principles and practices. Explore key topics such as talent acquisition, employee engagement, performance management, and HR metrics. Dive into the latest trends and developments in HR, understanding how to leverage technology for efficient HR processes. Navigate legal and ethical challenges, ensuring compliance with employment laws and promoting a fair and inclusive work environment. Effective organisational and people management are crucial for driving success in any business. In this course, you will delve into the intricacies of team development, motivation, and employee empowerment. Discover strategies for building high-performing teams and promoting a positive work culture. Learn to manage diversity and inclusion within organisations, fostering an environment where everyone can thrive. Gain insights into change management, understanding how to navigate organisational transitions and effectively communicate change to stakeholders. Communication lies at the heart of any successful organisation. In this course, you will enhance your communication skills to become a master of workplace communication. Learn to craft clear and compelling messages that resonate with your audience. Develop the art of delivering impactful presentations that captivate and inspire. Acquire the techniques for facilitating productive meetings, ensuring effective collaboration and decision-making. Explore various communication channels, including written, verbal, and digital communication, and understand how to leverage them to convey messages effectively. Additionally, gain skills in conflict resolution, learning to navigate difficult conversations and building strong relationships within the workplace. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: HR professionals seek to enhance their knowledge and skills in human resource management, people management, and communication. Managers or team leaders looking to develop their people management skills and create a positive work culture. Individuals are transitioning into a career in HR and want a comprehensive understanding of the field. Business owners or entrepreneurs aiming to improve their HR practices and effectively manage their workforce. Anyone interested in acquiring practical knowledge in HR management, people management, and workplace communication. Career path Our course will prepare you for a range of careers, including: HR Administrator: £20,000 - £30,000 per year HR Coordinator: £25,000 - £35,000 per year HR Manager: £35,000 - £50,000 per year HR Business Partner: £40,000 - £60,000 per year HR Director: £60,000 - £100,000 per year People Operations Manager: £45,000 - £70,000 per year Talent Acquisition Manager: £40,000 - £60,000 per year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Introduction to Modern Human Resource Management absolutely free! Upon finishing Organisation & People Management and Workplace Communication Management, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you ever feel like your meetings are unproductive and drag on forever? A recent study by the Chartered Management Institute found that poorly facilitated meetings cost UK businesses an estimated £26 billion a year! If you're tired of wasted time and frustrated by a lack of progress, then this facilitation skills training bundle is for you. Our comprehensive bundle equips you with the skills and knowledge to lead effective and engaging group discussions. You'll learn how to set clear objectives, manage participation, foster collaboration, and ensure all voices are heard. From planning agendas to handling difficult conversations, this bundle will transform you into a confident and impactful facilitator. This Award in Facilitation Skills at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with Y CPD points) to make your skill development & career progression more accessible than ever! Courses Are Included In this Facilitation Skills Training Bundle: Course 01: Facilitation Skills Training Course 02: Operations Management Course 03: Quality Management Course 04: Diploma in Lean Process and Six Sigma Course 05: Process Improvement By becoming a skilled facilitator, you can ensure your meetings are productive and achieve their desired outcomes. This will impress your colleagues and employers, and open doors to new opportunities. Learning Outcomes of Facilitation Skills Training Understand the essential skills required to become an excellent facilitator Learn how to lead people through processes toward agreed-upon objectives Know how to resolve conflict and encourage participation, ownership & creativity Identify ways to help participants of a meeting reach a group consensus Sharpen your relationship-building skills to ensure a positive environment and discussions Understand the key elements of an effective meeting and group discussion Learn advanced leading and blocking techniques to enhance the process Implement Tuckman and Jensen's Group Development strategies in group meetings Invest in your professional development and take control of your meetings. Enrol today and unlock the power of effective facilitation! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Facilitation Skills Get a free student ID card with Facilitation Skills Training program (£10 postal charge will be applicable for international delivery) The Facilitation Skills is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Facilitation Skills course materials The Facilitation Skills comes with 24/7 tutor support Start your learning journey straightaway! Become an expert at leading teams towards a shared consensus and learn how to encourage participation and creativity in group discussions with the Facilitation Skills Training Course. This course will equip you with the essential skills to oversee meetings and group discussions effectively, guiding you through the key stages of facilitation. *** Course Curriculum *** Course 01: Facilitation Skills Training Module 01: Understanding Facilitation Module 02: Process vs. Content Module 03: Laying the Groundwork Module 04: Tuckman and Jensen's Model of Team Development Module 05: Building Consensus Module 06: Reaching a Decision Point Module 07: Dealing with Difficult People Module 08: Addressing Group Dysfunction Module 09: About Intervention Module 10: Intervention Techniques Course 02: Operations Management Module 01: Introduction To Operations Management Module 02: Project Management Module 03: Business Development And Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk And Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course 03: Quality Management Module 01: Introduction To Quality Management Module 02: Total Quality Management Module 03: Quality Measurement And Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations And Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £79 CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This bundle is open to everybody. This bundleis ideal for: Team Leaders Project Managers Trainers HR Professionals Consultants Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this course, you are to start your career or begin the next phase of your career. Project Manager Team Leader Consultant Trainer Coach Facilitator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Award in Facilitation Skills at QLS Level 2 Hard copy certificate - £79 Please note that International students have to pay an additional £10 as a shipment fee.

Why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships.Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) This workshop is designed for those who deal on a regular basis with fellow employees, suppliers or customers from different cultural backgrounds. The workshop will focus on understanding why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships. The one day session will use professional actors in the afternoon so that you can practice real-life situations involving intercultural challenges. Objectives  By the end of the course you will be able to: Understand what makes us different from people from other cultures Appreciate why we form impressions of other cultures Use strategies to communicate effectively with those from different cultural backgrounds Build trust with those we work with from a different cultural background Content Intercultural Challenges What challenges do you face with dealing with people from different cultures? Why do these challenges exist? Understanding Culture What is culture? Trompenaars’ Model of Culture – what determines our understanding of different cultures Cultural theories Hall and Hall:Three Systems of TimeThe Importance of Context – Data vs Dialogue Hofstede – 6 Cultural Dimensions Trompenaars – 7 Cultural Dimensions Chart your intercultural business relationships against these dimensions Strategies and Intercultural Management Trompenaar’s 3 step approach – Recognise, Respect, Reconcile How to foster and maintain trust Effective intercultural communication strategies Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.

Be an excellent manager and master the skills of management through the Management Skills for New Managers course. The course is designed for the new managers who want to upgrade their management skills. You will learn how to engage and motivate the employees for finding the maximum output from them. The course shows you the strategies for creating high engagement and empowerment. Next, the course guides you to know 'lean management' problem-solving and process improvement. Then, the course teaches you how to lead teams efficiently. Instead of these, you will also learn to solve conflict resolution and workplace bullying. In short, the course covers all the essential skills a new manager need to know for handling and managing the office efficiently. Requirements There are no requirements for this course other than the desire to become a highly successful manager. What Will I Learn? Motivate your employees and create high engagement and empowerment. Provide specific job training for your team members. Lead teams to become high performing teams engaged in continuous improvement. Understand and develop 'lean management' problem-solving and process improvement. Resolve conflicts with others and among team members. Who is the target audience? New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes. Any manager wanting to improve their people management skills. Introduction to the Essential Skills Introduction FREE 00:09:00 Self-Assessments FREE 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:09:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:08:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:13:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Management Skills for New Managers 00:00:00