41421 Courses

The global Import/export market is worth trillions of dollars each year, and it is only growing. If you want to be a part of this exciting and lucrative industry, then the Diploma in Import/Export Training is the perfect course for you. The import/export industry provides numerous job prospects, overseas profit, local revenue, and more. This industry is incredibly diverse, ranging from small start-ups to large-scale international transactions. This Import/Export Processing will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Import/Export Processing will help you keep ahead of the pack. Along with this Import/Export Processing course, you will get 10 other related premium courses. Courses included in this Import/Export Bundle: Course 01: Import/Export Processing Course 02: Transport Management Complete Training Level 3 Course 03: Anti Money Laundering (AML) Regulation for AML Officers Diploma Course 04: Data Protection and Data Security Level 2 Course 05: Manual Handling Level 2 Course 06: Business Law Course 07: Business Analysis Level 3 Course 08: Compliance Training Level 2 Course 09: Risk Management Course 10: Effective Communication Skills Course 11: First Aid Training Key features of this Import/Export course: This Import/Export bundle is CPD QS Accredited Learn Import/Export from anywhere in the world Import/Export is an entirely online, interactive lesson with voiceover audio Lifetime access to the Import/Export course materials 24/7 Learner support The detailed curriculum of the Import/Export bundle is given in the resources section. The Diploma in Import/Export Training is a comprehensive course that will teach you everything you need to know to start or grow your own import/export business. You will learn about the different aspects of import and export, from the basics of trade theory to the practicalities of shipping and logistics. You will also learn how to market your products, find customers, and manage your finances. How will I get my Import/Export Certificates? After successfully completing the Import/Export course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Import/Export bundle. Requirements Our Import/Export course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path With a Diploma in Import/Export Training, you can pursue a variety of careers in the import/export industry, such as: Import/export manager Trade analyst Import/Export forwarder Customs broker Supply Chain Coordinator Sales & Shipping Administrator Management Consultant Lead Import/Export Clerk Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Import/Export Processing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Course Overview Learn the art of effective time management with our exclusive Online Time Management Training course! The way you use your time will determine the success and failure of your personal and professional life. That's why it is crucial to use your time wisely and effectively.  This course was designed with the aim of helping you make the most of your time. The engaging yet easily digestible modules will teach you how to evaluate your current work practice and make a priority list. Then you will grasp the strategies for avoiding procrastination and learn the essentials of setting and achieving major goals. By the end of the course, you will learn to use different strategies for time management. If you want to thrive in your personal and professional life, enrol on the course today and master time management!  Course Sneak Peek Learning Outcomes Understand the process of assessing your current work practices to gain efficacy. Learn how to manage your tasks efficiently and set priorities Pick up the strategies to overcome procrastination Develop the skills required for setting your goals Know how to develop a plan that will lead you to your goal Grasp effective time management techniques Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Time Management Scheduling Who Should Take this Online Time Management Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Time Management Training is available to learners of all academic backgrounds.  But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Online Time Management Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerTeacherOffice Worker Business person Course Curriculum Module 01: Importance and Benefits of Time Management Importance and Benefits of Time Management 00:05:00 Module 02: Assess Your Current Work Practice Assess Your Current Work Practice 00:07:00 Module 03: Identify the Priorities Identify the Priorities 00:12:00 Module 04: Overcome Procrastination Overcome Procrastination 00:13:00 Module 05: Set Your Goals Set Your Goals 00:08:00 Module 06: Plan The Work and Work The Plan Plan The Work and Work The Plan 00:13:00 Module 07: Effective Time Management Techniques Effective Time Management Techniques 00:09:00 Module 08: The Art of Anticipating The Art of Anticipating 00:08:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Communication Skills Master Class for Life Unlock the secrets to effective communication and transform your personal and professional life! Communication is not just about speaking. It's an art that encompasses listening, understanding, and connecting with others. In the modern world, effective communication is key to success in both personal and professional life. Our Communication Skills Master Class for Life course is expertly designed to empower you with the skills to express yourself clearly, confidently, and persuasively. Dive deep into the world of impactful communication with our comprehensive course. From mastering everyday conversations to excelling in public speaking, this course covers every aspect of communication you need to succeed. Learn to use the power of storytelling in your dialogues, understand the variation of body language, and become a skilled influencer. Whether it's acing job interviews or becoming a public speaking pro, this course is your gateway to becoming a communication maestro.  Elevate your communication skills to new heights and open doors to many career opportunities. Enrol in this Communication Skills Master Class for Life course today, transform your communication abilities and achieve success! What Will You Learn? Strategies for clear and effective communication in any situation. Techniques to confidently talk to anyone, anywhere. Crafting compelling stories that captivate and inspire audiences. Skills to influence others and become a thought leader. Understanding and utilising body language for better interactions. Tailoring communication skills for successful job interviews. Mastering the art of public speaking and presentation. Who Is This Course For? This Communication Skills Master Class for Life course is beneficial to everybody but is especially ideal for: Aspiring professionals seeking to enhance their career prospects. Entrepreneurs aiming to improve their business communication. Individuals looking to boost their interpersonal skills. Teachers and trainers wanting to engage their audience more effectively. Anyone who wishes to excel in personal and professional communication. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Career Path Take this course now for a brighter, more articulate future! Our Communication Skills Master Class for Life course will prepare you for a range of careers, including: Corporate Communication Manager: £35,000 - £65,000 Public Relations Specialist: £24,000 - £50,000 Human Resources Manager: £30,000 - £60,000 Sales Manager: £25,000 - £70,000 Public Speaking Coach: £30,000 - £60,000 Marketing Executive: £20,000 - £45,000 Module 01: Effective Communication Effective Communication 00:44:00 Module 02: How to Talk to Anyone How to Talk to Anyone 00:44:00 Module 03: Power of Storytelling Power of Storytelling 00:52:00 Module 04: Becoming an Influencer Becoming an Influencer 00:33:00 Module 05: Importance of Body Language Importance of Body Language 00:29:00 Module 06: Communication Skills for Job Interviews Communication Skills for Job Interviews 00:31:00 Module 07: Public Speaking Public Speaking 00:34:00

Follow your dreams by enrolling on the Health Care and The UK Health Systems course today and develop the experience, skills and knowledge you need to enhance your professional development. Health Care and The UK Health Systems will help you arm yourself with the qualities you need to work towards your dream job. Study the Health Care and The UK Health Systems training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Health Care and The UK Health Systems course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Health Care and The UK Health Systems course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Health Care and The UK Health Systems course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Health Care and The UK Health Systems course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Health Care and The UK Health Systems course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Health Care and The UK Health Systems course. The Health Care and The UK Health Systems course is designed by industry experts and is tailored to help you learn new skills with ease.  The Health Care and The UK Health Systems is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Health Care and The UK Health Systems when it suits you. Access the Health Care and The UK Health Systems course modules from any internet-enabled device, including computers, tablets, and smartphones. The Health Care and The UK Health Systems course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Health Care and The UK Health Systems now and start learning instantly! What You Get Out Of Studying Health Care and The UK Health Systems With Janets: Receive a digital Certificate upon successful completion of the Health Care and The UK Health Systems course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Health Care and The UK Health Systems training course is delivered through Janets' online learning platform. Access the Health Care and The UK Health Systems content from any internet-enabled device whenever or wherever you want to. The Health Care and The UK Health Systems course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Health Care and The UK Health Systems course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Health Care and The UK Health Systems course. After successfully passing the Health Care and The UK Health Systems course exam, you will be able to apply for a CPD-accredited certificate as proof of your Health Care and The UK Health Systems qualification. Certification All students who successfully complete the Health Care and The UK Health Systems course can instantly download their digital certificate. You can also purchase a hard copy of the Health Care and The UK Health Systems course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Health Care and The UK Health Systems is ideal for those who already work in this sector or are an aspiring professional. This Health Care and The UK Health Systems course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Health Care and The UK Health Systems is open to all students and has no formal entry requirements. To study the Health Care and The UK Health Systems course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Health Care and The UK Health Systems is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Health Care and The UK Health Systems and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Health Care Management Introduction to Health Care Management 00:20:00 Management: Definition, Functions, And Competencies 00:15:00 Management Positions: The Control in The Organizational Heirarchy 00:30:00 Role of The Health Care Manager Establishing and Maintaining Organizational Culture 00:20:00 Ensuring High Performance 00:15:00 Leadership Development and Succession Planning 00:30:00 Innovation, Change Management and Health Care Policy 00:30:00 The UK Health Systems Introduction to the UK Health Systems 00:20:00 Changes Since Devolution 00:45:00 Lessons and Opportunities 01:00:00 Personal Health Care The Nature and Cause of Disease 01:30:00 Fasting 01:00:00 Colon Cleansing 01:00:00 Diet and Nutrition 01:30:00 Vitamins and Other Food Supplements 01:30:00 Mental Health Care Mental Health Basics 00:30:00 Are you Resilient? 00:30:00 Take Good Care of Yourself 00:30:00 Healthy Relationships 00:30:00 Risk Factors 00:30:00 When Do You Need to See a Professional? 00:30:00 Elderly Care Introduction To Guide To Dealing And Caring Elderly 01:00:00 Caring For Elderly Parents or Relatives While Keeping Your Money 00:30:00 How To Handle Bad Behaviour Problems By Elderly Parents 00:30:00 Effective Caring For Your Elderly Relative's: Home Help 00:30:00 Going To A Better Place 00:15:00 Listening To Your Parents Even Now 00:30:00 Way To Improve Quality Of Life For Your Senior 00:30:00 The Basics Of Caring For The Elderly: Pressure Sores 00:30:00 The Golden Rule Of Caring For The Elderly Revealed! 00:30:00 The Greatest Loss Of Them All 00:30:00 Watching Your Step: Avoiding And Dealing With Falls Whilst Caring For The Elderly 00:30:00 Caring For The Elderly- A Stressful Job 00:30:00 4 Most Common Ailments Affecting The Elderly 01:00:00 Top Outdoor Elderly Activities 00:30:00 Safeguarding The Health Of The Elderly 00:30:00 Taking Care Of Yourself As Well As The Elderly: Vacation And Respite 00:30:00 The Caregiver's Enemy No.1 00:15:00 Child Health Care INTRODUCTION TO CHILD HEALTH 00:15:00 CARE OF THE NEW BORN 00:30:00 CONGENITAL ABNORMALITIES 01:00:00 NORMAL GROWTH AND DEVELOPMENT 00:15:00 NUTRITION AND NUTRITIONAL 00:30:00 CONTROL OF DIARRHEA DISEASE 00:30:00 VACCINE PREVENTABLE DISEASES 00:15:00 COMMON GENETIC PROBLEMS OF CHILDREN 00:15:00 Mock Exam Mock Exam- Health Care and The UK Health Systems 00:30:00 Final Exam Final Exam- Health Care and The UK Health Systems 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description: If you are part or will be part of Human Resource Management you just don't need to know the functions of your department. You need to learn also about the functions of other departments since you'll be the one who will help in finding people perfect for it. In this course, you will learn the necessary skills, knowledge, and information about Human Resource Management and the implications of a different aspect of Human Resources with the daily responsibilities of people in this department. Who is the course for? Human Resources Management officers who want to learn more about their department People who have an interest in knowing about human resources management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Human Resource Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Consultant Human Resource Officer Labour Relations Officer Recruitment and Hiring Manager Relations Manager. Human Resource Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 HR Training Defining Human Resources 00:15:00 Performing a Skills Inventory 00:15:00 Forecasting Techniques 00:15:00 Job Analysis 00:00:00 Identifying Job Competencies 00:30:00 Position Profiles and Job Descriptions 00:30:00 Do You Really Need to Hire? 00:30:00 Finding Candidates HR 00:00:00 Advertising Guidelines HR 00:30:00 Screening Resumes HR 00:30:00 Preparing for the Interview 00:15:00 Conducting the Interview 01:00:00 After the Interview 00:15:00 Employee Orientation and Onboarding 00:30:00 Follow the Leader 00:15:00 Planning Training 00:15:00 Working With External Providers 00:15:00 Performance Reviews 01:00:00 Attendance Management 00:30:00 Managing a Diverse Workforce 00:30:00 Privacy Issues 00:15:00 Compensation and Benefits 01:00:00 Managing Disciplinary Issues 00:30:00 Terminating Employees 00:15:00 Exit Interviews 00:15:00 Activities Activities - Advanced Diploma in Human Resource Management 00:00:00 Mock Exam Mock Exam - Diploma in Human Resource Management 00:20:00 Final Exam Final Exam - Diploma in Human Resource Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Recruitment consultants are specialists who are both adored by companies and individuals when it comes to recruitment. They are handsomely paid both through gratitude and money for successfully recruiting a candidate. So if you want to classify yourself in this category, you may want to consider taking this Recruitment Consultant Diploma course. The course is divided into two sections, where the first one gives you an idea about recruitment while the second section focuses on managing it. In the first section you are initially given an introduction to recruitment, following which you learn about the selection process of a recruitment cycle. You will further discover how to set goals, interview questions, avoiding bias and much more. In the second part of the course, you focus more on hiring strategies, ways to lure great candidates and filtering applicants in order to interview them. You also learn about the interview and selection process in detail. Overall this course is an amazing blend made to make sure you get the proper understanding in recruitment consultancy that is required to achieve success. Who is the course for? Individuals looking to start a new career in human resources or recruitment People who want to improve their skills and develop their career further in HR management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Recruitment Consultant Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: HR Manager Recruitment consultant HR Administrator HR Assistant Recruitment Consultant Diploma - Updated Version Module 1 - Introduction to Recruitment: Importance and Implications 00:17:00 Module 2 - An Overview of the Recruitment Industry 00:26:00 Module 3 - The UK Recruitment Legislation 00:19:00 Module 4 - Sales and Selling in the Recruitment Industry 00:11:00 Module 5 - The Recruitment Process 00:47:00 Module 6 - Key Performance Indicators for the Recruitment Industry 00:25:00 Module 7 - Candidate Attraction for Recruitment 00:35:00 Module 8 - Candidate Management 00:22:00 Module 9 - Candidate Interview Processes 00:24:00 Module 10 - Client Acquisition 00:36:00 Module 11 - Client Strategy in the Recruitment Sector 00:25:00 Module 12: Client Management 00:27:00 Module 13 - Steps to Starting and Running a Successful Recruiting Service 00:23:00 Recruitment Consultant Diploma - Old Version Recruitment Basics Introduction to Recruitment 00:15:00 Recruitment 01:00:00 Shortlisting 00:15:00 Selection 01:00:00 Definitions of Training and Development 00:15:00 Considerations in the Design of Training Programmes 00:15:00 Implementing Training 00:15:00 Learning Methods 00:30:00 Recruitment Module One - Getting Started 00:15:00 Module Two - Introduction to Recruitment 00:30:00 Module Three - The Selection Process 00:30:00 Module Four - Goal Setting 00:30:00 Module Five - The Interview 00:30:00 Module Six - Types of Interview Questions 00:30:00 Module Seven - Avoiding Bias in Your Selection 00:30:00 Module Eight - The Background Check 00:30:00 Module Nine - Making Your Offer 00:30:00 Module Ten - Orientation and Retention 00:30:00 Module Eleven - Measuring the Results 00:30:00 Module Twelve - Wrapping Up 00:15:00 Managing Recruitment Module One - Getting Started 00:30:00 Module Two - Defining and Knowing the Position 01:00:00 Module Three - Hiring Strategy 01:00:00 Module Four - Lure in Great Candidates 01:30:00 Module Five - Filtering Applicants to Interview 01:00:00 Module Six - The Interview (I) 01:00:00 Module Seven - The Interview (II) 01:00:00 Module Eight - Selection Process (I) 01:00:00 Module Nine - Selection Process (II) 01:00:00 Module Ten - Making an Offer 01:00:00 Module Eleven - Onboarding 01:00:00 Module Twelve - Wrapping Up 00:30:00 Recruitment - Interview Process History of the Interviewing Process 00:30:00 The Recruitment and Selection Process 00:15:00 Factors in the Hiring Process 00:15:00 Cost Analysis 00:15:00 Job Analysis and Position Profiles 00:30:00 Determining the Skills You Need 00:15:00 Finding Candidates 00:30:00 Advertising Guidelines 00:00:00 Screening Resumes 00:30:00 Performance Assessments 00:30:00 Problems Recruiters Face 00:15:00 Interviewing Barriers 00:15:00 Non-Verbal Communication 00:15:00 Types of Questions 00:30:00 Case Study 00:15:00 Traditional vs. Behavioral Interviews 00:30:00 Other Types of Questions 00:15:00 The Critical Incident Technique 00:15:00 Listening for Answers 00:30:00 Difficult Applicants 01:00:00 Interview Preparation and Format 00:00:00 Other Interview Techniques 00:30:00 Scoring Responses 00:15:00 Checking References 00:30:00 Human Rights 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Recruitment Consultant Diploma 00:30:00 Final Exam Final Exam- Recruitment Consultant Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

At the first look, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges demanding clients pose and extend these skills to handling difficult individuals and situations throughout your daily life. In this course, you will learn how to improve the focus of your thoughts and feelings, how to deal with stress, and how to listen and empathise with others. You will find out how to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others. Course Highlights Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Training into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Relations & Dealing Course Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management CRM 00:30:00 Benefits of CRM 00:30:00 CRM System 00:30:00 Mock Exam Mock Exam- Customer Service Skills Training 00:20:00 Final Exam Final Exam- Customer Service Skills Training 00:20:00

How to prevent mental illness New insights into the causes of mental illness, including severe conditions like schizophrenia, are explaining distressing symptoms and reducing suffering… Despite the billions spent trying to alleviate mental illness around the world, the rates of mental and emotional distress are increasing. Why? What is going wrong? Why are millions of people so stressed? And what can we do about it? Brilliant online course! At last, a clear explanation of what causes mental illnesses.PSYCHOLOGIST Why take this course ‘From Stress to Psychosis: how to prevent mental illness’ gives you the answers – and much more.. Over the last two decades, course tutor Ivan Tyrrell has played an influential role in integrating psychotherapy and counselling with the latest findings about brain functioning and human behaviour. On his enlightening course, you will find out how this knowledge – and the many insights derived from it – can be easily applied to improve the mental health of people suffering from a wide range of conditions, including the more serious. He explains, among other things, what happens to us when the brain is put under stress; why stress is associated with mental illness; why some people experience psychotic episodes and others don’t; what the difference is between being ‘stressed’ – which doesn’t feel good – and being ‘stretched’, which does. And why people on the autistic spectrum experience stress so intensely. You will also discover what people need to lead mentally and emotionally healthy lives – and what the best type of help is for anyone requiring psychotherapeutic interventions in order to recover quickly from stress overload, depression and anxiety disorders (including PTSD). And you will learn about a revolutionary new theory – described by some psychiatrists as “the only model on the table that explains the symptoms of schizophrenia” – which throws much-needed light on this distressing illness and explains why it has been virtually eliminated in communities where the correct approach to dealing with early onset of psychosis exists. The resulting psychotherapeutic human givens guidelines are already improving treatment – bringing important new hope to sufferers and those working with or caring for them. A different approach to the medical model – more humane and holistic, which is what is needed.OUTREACH & DEVELOPMENT WORKER (MENTAL HEALTH) What will you learn A better understanding of what ‘mental illness’ is The three reasons why all mental illnesses arise Why some stressed people – but not others – go on to experience psychotic symptoms (such as hallucinations, delusions and hearing voices) A richer understanding of the mind/body connection and its impact on our emotional and psychological health What increasing stress levels do to our brains and bodies Information about more effective treatment possibilities that are opening up for clinical psychology, psychotherapy and counselling A moving insight into Asperger’s syndrome Why high functioning people with Asperger’s are easily stressed and cause stress in others What everyone needs to be mentally and emotionally healthy – and how to maintain that wellbeing Natural ways of reducing emotional arousal and avoiding stress overload The central role of emotions in our lives – and why taking it into account is essential for psychotherapy to be successful Knowledge of the APET™ model – which rapidly improves psychotherapeutic outcomes and interventions – and how to integrate it into your work Illuminating case histories The brain as a pattern-matching organ – and what this means for mental health and successful therapy A remarkable observation (shown on film) about the connection between stress, dreaming, depression and psychosis Includes: Course notes Accredited CPD certificate and much more… Counts towards a Diploma By taking this course, you could be on your way to completing Part 1 of the Human Givens Diploma – a flexible, part-time psychotherapy course which will deepen your psychological knowledge and increase your ability to help people effectively and quickly. Course Programme Part 1How everyday life affects the mind/body system Part 2The APET™ model explored: its application with stress and depression Part 3Psychosis: what is going on? Part 4Treating psychological trauma quickly Who is this course suitable for? Anyone working with or caring for stressed, depressed and anxious people, or people suffering from schizophrenia or psychotic episodes, who wishes to understand what’s causing the symptoms and how best to help This includes: psychotherapists, counsellors, clinical psychologists, psychiatrists, doctors, psychiatric nurses, occupational therapists, health visitors, nurses, pastoral workers, social workers, youth workers, HR consultants, HR managers, wellbeing officers, trainee counsellors, psychology students, etc. Anyone wanting to know more about the latest effective strategies for alleviating emotional distress, which incorporate the latest insights from neuroscience This course is for you if – for personal or professional reasons – you want to know the best ways to help someone who is overly stressed and/or you fear they could be heading for a breakdown What's included? 13 Videos 17 Quizzes PDF Course notes Life-long access CPD Certificate Course format ‘From Stress to Psychosis’ is based on our one-day seminar of the same name. This online course is split into 4 modules, each of which are broken down further into different sections containing filmed lectures given in English by the tutor, Ivan Tyrrell. Each film clip is followed by a short series of multiple choice questions. These are designed to help you think about and absorb the course content and to check that you have understood the main points of that section before proceeding to the next. There are also course notes for you to download, plus additional reading information and helpful links. You can take as long as you like to work your way through the course and can view it as many times as you like. Once you have completed the course, you will receive an Accredited CPD certificate, which counts towards the Human Givens Diploma. This course has been independently assessed by the internationally recognised CPD Standards Office for 6 hours of CPD training. Meet your tutor Ivan Tyrrell Ivan Tyrrell worked for many years as a psychotherapist and now spends most of his time lecturing and writing. Read more

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3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support