32711 Courses

Navigating stakeholder relationships isn’t just a matter of communication—it’s an art form rooted in clarity, consistency, and a sharp understanding of interests that drive decision-making. This CPD Accredited Stakeholder Management course is tailored to help learners appreciate the nuances of stakeholder dynamics and develop strategies for building constructive, goal-aligned relationships. Whether you're coordinating a project, managing a team, or shaping policy, understanding stakeholders is vital to moving things forward smoothly and efficiently. Through structured modules and expert-led resources, learners are guided to explore stakeholder identification, influence mapping, conflict resolution strategies, and decision engagement—all delivered in a way that fits around modern digital lifestyles. No classrooms, no commutes—just straightforward, accessible learning designed for people who are serious about improving communication, alignment, and outcomes in their projects or organisations. Course Curriculum: Module 01: Introducing Stakeholder Management Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Stakeholder Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Stakeholder Management - CPD Accredited training.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that the telemarketing industry in the UK is estimated to be worth over £2.3 billion? Effective communication and sales skills are crucial for success in this field, and across many others. Do you ever feel you could be more persuasive on the phone? Would you like to close more deals and build stronger client relationships? If so, this comprehensive Telemarketing & Sales Training Bundle is for you! This in-depth bundle equips you with the essential tools and techniques to excel in today's competitive sales environment. You'll gain mastery in telemarketing strategies, develop strong sales management skills, and learn how to build trust and rapport with your customers. The bundle also covers the effective use of Customer Relationship Management (CRM) systems, ensuring you can manage your client interactions seamlessly. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Telemarketing & Sales Training Course 02: Sales Management Course 03: Telesales Executive Training Course 04: Marketing Management Course 05: CRM - Customer Relationship Management Whether you're new to the sales industry or looking to refine your existing skills, this Telemarketing & Sales Training Bundle will empower you to take your career to the next level. Enroll today and unlock your full sales potential! Learning Outcomes of Telemarketing & Sales Training Develop a strong understanding of telemarketing principles and sales techniques. Craft compelling sales presentations and navigate objections with ease. Utilise effective communication skills to build rapport and win over customers. Implement proven strategies for lead generation and customer relationship management. Gain insights into sales management best practices to lead and motivate teams. Leverage marketing strategies to support and enhance telemarketing and sales efforts. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Telemarketing & Sales Get a free student ID card with Telemarketing & Sales Training program (£10 postal charge will be applicable for international delivery) The Telemarketing & Sales is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Telemarketing & Sales course materials The Telemarketing & Sales comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Telemarketing & Sales Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales Course 02: Sales Management Module One: Understanding The Talk Module Two: Getting Prepared To Make The Call Module Three: Creative Openings Module Four: Making Your Pitch Module Five: Handling Objections Module Six: Sealing The Deal Module Seven: Following Up Module Eight: Setting Goals Module Nine: Managing Your Data Module Ten: Using A Prospect Board Course 03: Telesales Executive Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Telesales Telemarketing Sales Marketing Call Centre Customer Service Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Telesales Manager Telemarketing Manager Call Centre Customer Service Representative Telesales Executive Telemarketing Executive Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Telemarketing & Sales Training at QLS Level 4 Hard copy certificate - £99 Please note that International students have to pay an additional £10 as a shipment fee.

Duration 5 Days 30 CPD hours This course is intended for The CCSP is ideal for IT and information security leaders responsible for applying best practices to cloud security architecture, design, operations and service orchestration. Overview Upon completing this course, the participants will gain valuable knowledge and skills including the ability to: - Successfully pass the CCSP exam. - Understand the fundamentals of the cloud computing architecture framework. - Understand security challenges associated with different types of cloud services. - Identify and evaluate security risks for their organization?s cloud environments. - Select and implement appropriate controls to ensure secure implementation of cloud services. - Thoroughly understand the 6 essential core domains of the CCSP common body of knowledge: 1. Architectural Concepts & Design Requirements 2. Cloud Data Security 3. Cloud Platform & Infrastructure Security 4. Cloud Application Security 5. Operations 6. Legal & Compliance The goal of the course is to prepare professionals for the challenging CCSP exam by covering the objectives of the exam based on the six domains as defined in the (ISC)2 CCSP common body of knowledge. 1 - Architectural Concepts and Design Requirements Cloud Computing Concepts Cloud Reference Architecture Cloud Computing Security Concepts Design Principles of Secure Cloud Computing Trusted Cloud Services 2 - Cloud Data Security CSA (Cloud Security Alliance) Cloud Data Lifecycle Cloud Data Storage Architectures Data Security Strategies Data Discovery and Classification Technologies Protecting Privacy and PII (Personally Identifiable Information) Data Rights Management Data Retention, Deletion, and Archiving Policies Auditability, Traceability, and Accountability of Data Events 3 - Cloud Platform and Infrastructure Security Cloud Infrastructure Components Cloud Infrastructure Risks Designing and Planning Security Controls Disaster Recovery and Business Continuity Management 4 - Cloud Application Security The Need for Security Awareness and Training in application Security Cloud Software Assurance and Validation Verified Secure Software SDLC (Software Development Life Cycle) Process Secure SDLC Specifics of Cloud Application Architecture Secure IAM (Identity and Access Management) Solutions 5 - Operations Planning Process for the Data Center Design Installation and Configuration of Physical Infrastructure for Cloud Environment Running Physical Infrastructure for Cloud Environment Managing Physical Infrastructure for Cloud Environment Installation and Configuration of Logical Infrastructure for Cloud Environment Running Logical Infrastructure for Cloud Environment Managing Logical Infrastructure for Cloud Environment Compliance with Regulations and Controls Risk Assessment for Logical and Physical Infrastructure Collection, Acquisition, and Preservation of Digital Evidence Managing Communication with Stakeholders 6 - Legal and Compliance Legal Requirements and Unique Risks within the Cloud Environment Relevant Privacy and PII Laws and Regulations Audit Process, Methodologies, and Required Adaptions for a Cloud Environment Implications of Cloud to Enterprise Risk Management Outsourcing and Cloud Contract Design Vendor Management

CPD Accredited | Free PDF Certificate | 20 CPD Points | Lifetime Access | Tutor Support

***Driving Instructor Training*** A career as a driving instructor can be a rewarding and fulfilling profession for individuals who enjoy teaching and helping others. Driving instructors are responsible for teaching individuals how to operate a motor vehicle, typically a car, and helping them become safe and competent drivers. Driving instructors may work for a driving school or may be self-employed. They may teach students of all ages, from those learning to drive for the first time to those seeking to improve their driving skills or prepare for a driving test. Driving instructor salaries in the UK can vary depending on the region and experience. On average, a driving instructor can earn between £20,000 and £35,000 per year. However, some experienced instructors can earn up to £40,000 or more. The job of a driving instructor is to provide quality instruction to their students. This Driving Instructor Bundle will teach the basics of driving, such as how to turn, brake, and accelerate, and more advanced topics, such as driving safety, driving theory tests, defensive driving and driving in different weather conditions. Instructors must also be familiar with the rules of the road and be able to explain them clearly and concisely. Courses are included in the Driving Instructor Bundle: Course 01: Driving Instructor Course 02: Driver Safety Awareness Course 03: Driving Theory Test Preparation Course 04: Hybrid Vehicle Expert Training Course 05: Car Mechanic and Repair Training Course 06: Motorbike Repairing and Maintenance Diploma Course 07: Decision-Making and Critical Thinking Course 08: Effective Communication Skills Diploma Course 09: Time Management Course 10: Healthy Fitness Course 11: First Aid Training Key features of this Driving Instructor course: This Driving Instructor bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Driving Instructor Training Lifetime access So, Enrol now in this Driving Instructor Training to advance your career! A career as a driving instructor is both fascinating and challenging. It requires dedication, patience, and a commitment to helping others become safer drivers. Driving instructors must also be able to stay up to date with the latest driving laws and regulations. The art of self-auditing, identifying your skills and limitations and determining what motivates you are all covered in this course's thorough guide to creating the ideal driving instructor for you. Driving Instructor The detailed curriculum of the Driving Instructor bundle is given in the resources section. How will I get my Driving Instructor Certificate? After successfully completing the Driving Instructor course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Enrol Driving Instructor Bundle Today!! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Driving Instructor Course is Perfect for: Aspiring drivers seeking an advantage during their practical test Company drivers who regularly operate irregular automobiles Drivers who experience anxiety when parking or manoeuvring their car Drivers with a history of minor accidents Requirements This Driving Instructor Training Course has been designed to be fully compatible with tablets and smartphones. Career path The following job pathways can be reached by enrolling in this Driving Instructor course: Driving Instructor Truck Driver Trainer Driving School Manager Driving School Proprietor Driving Consultant And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Driving Instructor) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

**Don't Spend More; Spend Smarter** Give a compliment to your career and take it to the next level. This Smart Meter Training will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Smart Meter Training will help you keep ahead of the pack. The Smart Meter Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Smart Meter Training will add extra value to your resume to stand out to potential employers. Along with this Smart Meter Training course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) and Student ID card as gifts. This Smart Meter Training Bundle Consists of the following Premium courses: Course 01: Smart Meter Installer Training Course 02: Electric Power Metering for Single and Three-Phase Systems Course 03: Digital Electric Circuits & Intelligent Electrical Devices Course 04: Electrical Technician Complete Training Course 05: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Course 06: Basic AC Circuit Analysis Course 07: Electrical Engineering DC Circuit Analysis Course 08: Per Unit Analysis for Single and Three-Phase Systems Course 09: Electronic & Electrical Devices Maintenance Course 10: Advanced Electrical Safety Course 11: First Aid at Work Key features of this Smart Meter Training: This Smart Meter Training bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Smart Meter Training is entirely online 24/7 Learner support The Smart Meter Training bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Smart Meter Training expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Smart Meter Training from any place in your own time without travelling for classes. The Smart Meter Training course is extremely dynamic and well-paced to help you understand Smart Meter Training with ease. You'll discover how to master the Smart Meter skill while exploring relevant and essential topics. Curriculum of Smart Meter Training Bundle Course 01: Smart Meter Installer Training Module 01: Introduction to Smart Meter Module 02: Designing of Smart Metering System Module 03: Install a Smart Meter Module 04: Meter Installation Guidelines Module 05: Smart Meter Cost and Benefit Analysis Module 06: Smart Metering Policy Guidelines Module 07: Smart Meters Act in the UK How will I get my Smart Meter Training Certificate? After successfully completing the Smart Meter Training course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Smart Meter Training course is for all. Requirements No requirements to enrol in this life Smart Meter Training course. Career path Having this various Smart Meter expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Smart Meter Installer Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Family Support Worker | Family Law 2021 | Adult Safeguarding | Domiciliary Care | Safeguarding Children | Understanding Autism | Youth Work | Learning Support Assistant | Mental Health | Domestic Violence | Addiction and Mental Health Support workers are social services professionals who provide assistance and guidance to children and families in need. They work in settings such as foster care or adoption agencies, child protective services agencies or family services organizations. Our 11 in 1 Support Worker Course aims to provide great insight into the skills and knowledge related to working with children and families. This Support Worker course will discuss the essential skills and knowledge related to working with families, identifying and resolving family difficulties, safeguarding in the home and more. So whether you are working in this field already, you want to get started working in within the field of family support work, or are just interested in this field of study, this Support Worker course will cover a range of modules and provide multiple examples for assessment. Along with this Support Worker course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Support Worker Bundle Consists of the following Premium courses: Course 01: Family Support Worker Diploma Course 02: Family Law 2021 Course 03: Adult Safeguarding Course 04: Domiciliary Care Course 05: Safeguarding Children Level 3 Course 06: Understanding Autism Awareness and Diagnosis Level 2 Course 07: Youth Work Certificate Complete Diploma Course 08: Learning Support Assistant Course 09: Level 3 Mental Health and Adolescent Course Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Addiction and Mental Health - Dual Diagnosis Key features of this Support Worker course: This Support Worker bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access Enrol now in Support Worker to advance your career, and use the premium study materials. Curriculum of the Support Worker Bundle Course 01: Family Support Worker Diploma Introduction to Family Support Work Legislation, Policy and Guidance Solving Family Issues Safeguarding - Assessing needs and providing help Building Relationships ---------------10 Supoort Worker related Courses----------------- How will I get my Support Worker Certificate? After successfully completing the Support Worker course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Enrol now in Support Worker to advance your career, and use the premium study materials. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Support Worker bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this Support Worker course. Students can take this Support Worker course to gather knowledge besides their study or for the future. Requirements This Support Worker Course has been designed to be fully compatible with tablets and smartphones. Career path This complete support worker bundle is ideal for anyone who wants to take their professional development to the next level and fast-track their career in any of the following roles: Midwife Safeguarding officer Childcare settings Family support and adult care center Public health sectors Volunteer Consultant Enrol now in Support Worker to advance your career, and use the premium study materials. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Family Support Worker Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Give a compliment to your career and take it to the next level. This Fire Marshall Training bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Fire Marshall Training bundle will help you stay ahead of the pack. Throughout the Fire Marshall Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Fire Marshall Training course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Fire Marshall Training Bundle Consists of the following Premium courses: Course 01: Fire Marshall Level 4 Training Course 02: Fire Extinguisher - Online Course Course 03: Electrical and Fire Safety Training - Level 2 Course 04: Fire Safety Awareness Level 2 Course 05: Firefighter Training Course 06: Gas Safety Course 07: DSEAR Training Course 08: COSHH Training and Safety - Level 2 Course 09: Workplace Health and Safety Diploma Course 10: Ladder Safety Course 11: First Aid at Work Enrol now in Fire Marshall Training to advance your career, and use the premium study materials from Apex Learning. The Fire Marshall Training - CPD Certified bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Fire Marshall Training expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Fire Marshall Level 4 Training Fire Warden Safety: An introduction Understanding Fires - The Fire Triangle Risk Assessments The Fire Plan and Safety Arrangements Fire Evacuation Procedures and Strategies Personal Emergency Evacuation Plans ----------And 10 more courses------------ CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Fire Marshall Training bundle. Requirements This Fire Marshall Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Cost of PDF Certificates is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Fire Marshal Level 4 Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career By Enrolling In This Project Management Bundle To Overcome Your Challenges! 9 in 1 Project Management Bundle Improve your knowledge and enhance your skills to succeed with this Project Management bundle. This Project Management bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Project Management Bundle Contains 9 of Our Premium Courses for One Discounted Price: Course 01: Project Management Course Course 02: Microsoft Excel - Beginner, Intermediate & Advanced Course 03: Agile Project Management Course 04: Financial Management Course 05: Financial Analysis for Finance Reports Course 06: Data Analysis Course 07: Team Management and Leadership Development Training Course 08: Compliance Risk and Management Course 09: Decision-Making in High-Stress Situations All the courses under this Project Management bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Project Management bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Project Management bundle, you can achieve your dreams and train for your ideal career. This Project Management bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 9 premium courses' Project Management bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! *** Course Curriculum *** Our Project Management bundle courses consist of the following learning modules: Course 01: Project Management Course Module 01: Introduction Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

The CRM – Customer Relationship Management – CPD Accredited 3 Courses Bundle is designed to help learners develop a solid understanding of how to build, maintain, and enhance customer relationships in today’s competitive marketplace. Covering everything from CRM fundamentals and strategy to data analysis, database management, and effective communication, this bundle offers a structured pathway to improving customer loyalty and satisfaction. With a focus on clear methods for handling complaints and deepening relationships, it blends theory with actionable approaches that can be applied across various industries. In addition to mastering CRM principles, learners will explore the vital role of communication in strengthening customer engagement, alongside techniques for delivering exceptional service tailored to different customer needs – including in patient-facing environments. The content is organised to give a clear, progressive learning journey, helping participants gain a thorough understanding of modern CRM systems, customer-focused strategies, and future trends. Whether aiming to enhance business performance or improve customer care, this course bundle equips learners with the knowledge to foster long-term, rewarding connections. These comprehensive courses are available in this CRM - Customer Relationship Management - CPD Accredited 3 Courses Bundle Course 01: CRM - Customer Relationship Management Course 02: Communication Skills Training Course 03: Patient Customer Service ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: CRM - Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each CRM - Customer Relationship Management - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The CRM - Customer Relationship Management - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CRM - Customer Relationship Management - CPD Accredited 3 Courses Bundle training.