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Boost your customer service, administrative, and back-office skills by getting certified in KYC and CDD by AGRC! This certificate will provide you with the tools and knowledge required to become an invaluable member of any institution’s client onboarding and customer retention process. A key concern and significant risk for financial institutions remain the possibility of unknowingly becoming complicit in money laundering actions, where illegitimate money is moved into legitimate institutions. In order to mitigate such risk, FIs have strengthened their internal control systems by increasingly making use of Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements, as part of their anti-money laundering (AML) strategies. Study method Distance learning, self-paced Duration 25 hours Access to content 360 days Certification Certificate in Know Your Customer & Customer Due Diligence Additional info Exam(s) / assessment(s) is included in price Description About the Certificate KYC/CDD is a critical element for effectively managing the risks posed by potential clients (thus protecting the organization against criminals, terrorists, and Politically Exposed Persons (PEPs) who might present a higher risk) and possible dubious actions by existing customers that need to be regularly reassessed. This certificate course provides essential knowledge for KYC and CDD procedures which are key tools in assessing customer risk and a legal requirement to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) laws. Effective KYC/CDD involves knowing a customer’s identity and their financial activities, ongoing monitoring of business activities, and identifying and mitigating the AML/CFT risk a business relationship may pose on the regulated entity. Expected Learning Outcomes • Understand the importance of adopting effective KYC/CDD policies and procedures in a regulated entity • Review international guidance on the essential elements of KYC standards and the applicable regulatory framework • Have the ability to establish and maintain a solid KYC/CDD programme • Successfully assess the different levels of KYC/CDD that can be applied by an entity • Efficiently deal with higher risk situations and cases in an effective manner • Have a practical perspective on the adverse effects that can result from lack of efficient KYC/CDD procedures Topics covered • An introduction to KYC/Customer Due Diligence (CDD) • The value of Customer Due Diligence (CDD) • CDD: Establishing and maintaining a strong CDD programme • CDD in higher risk situations and record keeping requirements • AML Case Studies Format • Register at any time for this online, open Certificate • Study in your own time and at your own pace (you have up to 3 months to complete) • Assessed by online multiple-choice exam What is included • 25 hours of self-paced online interactive learning including analysis of 7 practical case studies • 1-year free AGRC membership • Online Exam and AGRC Certificate Who is this course for? This course is addressed to all individuals who practice KYC, CDD as well as Anti-Money Laundering such as Compliance/AML Managers in Banks, Investment Firms, Investment Funds, Trust Service Corporate Providers and Lawyers. Requirements No previous knowledge or experience is required though it is assumed that participants have good knowledge of English and sound educational background Career path Head of Back Office, Head of Customer Support, Compliance Assistant, Compliance Officer, AML Officer, MLRO.

Become a financial crime prevention superhero with LGCA’s help! Pick up everything you need to know to join a company’s AML function and start fighting crime with your newfound knowledge and skills. The Certificate in AML provides participants with a thorough understanding of what constitutes Money Laundering (ML) and how financial institutions should respond to increasingly complex attempts by criminal individuals and entities to process proceedings from illegal activities in a manner that enables them to enjoy such illegal proceedings. Study method Online, self-paced Duration 25 hours Access to content 360 days Certification Certificate in Anti Money Laundering (AML) Additional info Exam(s) / assessment(s) is included in price Description About the Certificate Participants will investigate what is ML, what constitutes a risk-based approach in dealing with ML and the relevant policies and procedures that may be adopted by a financial institution as part of a coherent AML Strategy. In addition, participants will be provided with an overall assessment of international economic sanctions and how these are valuable tools in combating ML. The Certificate also offers participants, a practical perspective of how AML attempts have been formally incorporated and have led to the creation of legal frameworks that aim to prevent ML practices. The knowledge obtained by undertaking this Certificate is an invaluable asset for professionals that seek to enhance their career prospects in AML which is becoming an increasingly significant issue for financial institutions. Topics covered • Money laundering methods, techniques, red flags, key risk areas and compliance best practices & checklists • KYC and CDD: Beneficial ownership, money laundering risks in gatekeeper roles, politically exposed persons, and much more • Economic Sanctions and relevant frameworks • Vulnerabilities of Financial Institutions • Legal Framework for AML – A practical perspective • Case Studies and analysis Expected Learning Outcomes • Identify ML-related risks and dangers that need to be dealt with through a rigid AML strategy • Understand ML risk assessment and management and learn how to design a comprehensive AML risk-based approach • Review the relevant processes and procedures that need to be adopted as part of an AML strategy • Gain a practical perspective through a review of the relevant legal framework that covers AML • Understand the importance of sanctions and how these can be utilised as a tool to combat ML Format • Register at any time • Study in your own time and at your own pace (you have up to 3 months to complete the Certificate) • Assessed by an online multiple-choice exam What is included • 25 hours of self-paced online interactive learning including analysis of 5 practical case studies • 1-year free AGRC membership • Online Exam and AGRC Certificate Completion Requirements • Success in all the unit tests. Each unit is allocated two, three or four Multiple Choice questions (MCQs). In total 33 MCQs with a pass mark of 70% and an unlimited number of attempts. Each unit test is 10 minutes. • Success in the final test of 40 MCQs for the completion and award of the Certificate in Anti Money Laundering, issued by the Association of Governance, Risk and Compliance (AGRC). The pass mark is 70% and two attempts are permitted. The final test is 60 minutes. Who is this course for? Individuals who aspire to a career in AML, staff with specific anti-money laundering duties and staff working in financial services who want a comprehensive training in AML. No previous knowledge or experience is required although it is assumed that participants have good knowledge of English and a sound education background. Requirements No previous knowledge or experience is required though it is assumed that participants have good knowledge of English and sound educational background. Career path AML Officer, MLRO, Head of Back Office, Compliance Officer, Risk Manager, Manager, Director

Here’s your starting point to a rewarding and successful career in compliance! Learn the ins and outs of compliance for the financial services industry with LGCA and become a certified professional member of the fastest growing GRC association out there. Every organization faces a myriad of risks that can threaten its operations, reputation, and bottom line. A robust, effective compliance program can make the difference between companies that successfully navigate those risks, and those that become cautionary tales. Faced with increasingly regulated environment, this programme offers insight into good compliance practices and the skills to lead effective compliance programmes that supports ethical conduct and commitment to compliance. Study method Online, self-paced Duration 25 hours Access to content 360 days Certification Certificate in Compliance Additional info Exam(s) / assessment(s) is included in price Description This certificate programme will introduce the essential elements of effective organizational compliance by exploring the concepts, considerations, and strategies for assessing risks and managing the compliance function. You will learn the fundamental principles of effective compliance, the components of an effective compliance program and their applications. In addition, you will explore the foundational principles of compliance: what are the sources of compliance requirements; where are the requirements found; what behavior satisfies “compliance;” and how do compliance personnel motivate compliant behavior throughout their organization. Expected Learning Outcomes By acquiring the Certificate, participants are expected to be able to: • Comprehend and maintain awareness of compliance requirements • Organise and monitor the operation of compliance management system • Implement processes for the management of breaches in compliance requirements • Provide education and training on compliance requirements and systems • Promote and liaise on compliance requirements, systems and related issues • Promote compliance with a sound understanding of the requisite legislation • Show leadership in the workplace • Identify risk and apply risk management processes • Manage projects • Undertake compliance audits Certificate Content Compliance • Compliance Programs • Compliance Perspectives • Why do we Need Compliance? International Regulatory Landscape • Key Elements • Principle based Vs Rules Based Approach • Market Forces • Regulation and Practice Compliance in Practice • The role of the Compliance department • The role of the Compliance Officer • The role of the Board • Key compliance activities and processes • Key compliance relationships Ethics, Compliance and Governance Perspectives • Ethics • Compliance • Governance Other Key Compliance Areas • Anti-money laundering • Financial crime prevention • Managing risk • Enforcement Certificate Format • Register at any time for this online, open certificate • Study in your own time and at your own pace (you have up to 3 months to complete the certificate) • Assessed by online multiple-choice exam Exam Format • Type: Multiple choice, closed book online exam • Duration: Two hours • Pass mark: 70% • Number of questions: 100 What is included • 25 hours of self-paced online interactive learning including analysis of 4 practical case studies • 1-year free AGRC membership • Practice Questions • Online Exam and AGRC Certificate Who is this course for? Staff working in or aspiring to work in the compliance area New graduates from any discipline Staff involved in risk functions and internal or external audit Those wanting to build a career in compliance in the fields of: Banking – Insurance – Other financial services Requirements No previous knowledge or experience is required though it is assumed that participants have good knowledge of English and sound educational background. Career path Compliance Officer, Head of Compliance, Compliance Director

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Getting Started The CMI Level 5 Diploma in Professional Consulting course is designed for practising and aspiring Professional Consultants wishing to develop essential skills in professional consulting, such as planning and managing consultancy interventions, client relationships, communication and problem-solving tools and techniques. It's an extensive course that allows you to develop the substantial skills and competencies required to become a consultant. The CMI Level 5 Diploma in Professional Consulting qualification has been developed in cooperation with the Institute of Consulting. With this comprehensive course, you'll build strategic skills with consulting and achieve a good understanding of consulting essentials. Key Benefits For learner: Build strategic skills with consulting, such as organisational structure and culture Develop your skills in one specific area of consulting, such as consultancy interventions, communication, client relationships or problem-solving tools and techniques Attain a good understanding of consulting essentials Focuses on the nature of consulting, personal development and effective communication Develop group dynamics Facilitating core skills For Organisation: Communicating core strategies for consulting Gives more comprehensive knowledge of the role of a Professional Consultant while focusing on the specific consulting subjects appropriate to the role of a Professional Consultant Gives you the skills and competencies needed to become a consultant Key Highlights Want to get noticed and develop yourself into a successful Professional Consultant? The CMI Level 5 Professional Consulting offered by School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 5 Professional Consulting can open many career pathways including, but not limited to: Management Consultant, with an estimated salary of £55,343 per annum Consultant, with an estimated salary of £46,317 per annum Professional Consultant with an estimated salary of £50,205 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2500 to 3000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The CMI Level 5 Diploma in Professional Consulting is aimed at practising and aspiring Professional Consultants wishing to develop key skills and knowledge to succeed and progress in professional consulting. To be eligible for this course, you must: Be 19 years of age and over Have some work experience as a consultant in any sector or similar job role Possess the ability to complete the Level 5 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression IC and CMI would recommend for progression once completing the Professional Consulting qualifications would be to progress onto: CMI Level 6 Qualifications in Management and Leadership (RQF) CMI Level 7 Qualifications in Professional Consulting (RQF) Why gain a CMI Qualification? Achieving this CMI Level 5 qualification in Professional Consulting will provide you with a broader understanding of the role of a Professional Consultant while focusing on the specific consulting subjects appropriate to the role of a Professional Consultant. You will develop strategic skills with consulting and have the opportunity to attain a good understanding of the essentials of consulting upon completing this course. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Professional Consulting, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- The client relationship Reference No : Unit 5032 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the importance of the client/consultant relationship. 2. Be able to develop and manage the client relationship. 3. Be able to use negotiation and influencing skills in the client/consultant relationship. UNIT2- Planning a change process Reference No : Unit 6003V1 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Understand the forces for change in an organisation. 2. Be able to assess the impact of the change process. 3. Be able to plan the change process. UNIT3- Planning and managing consultancy interventions Reference No : Unit 5030 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the need to adopt a structured approach to managing consultancy interventions. 2. Be able to use project management techniques in a consultancy intervention. 3. Know how to conduct a consultancy intervention. UNIT4- Problem solving, tools and techniques for consultants Reference No : Unit 5034 Credit : 9 || TQT : 90 LEARNING OUTCOMES 1. Understand how to identify the client need. 2. Understand data collection methods and confidentiality in a consultancy intervention. 3. Be able to apply analysis tools within consultancy interventions. UNIT5- Introduction to consulting essentials Reference No : Unit 5029 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the nature of consulting. 2. Be able to prepare for professional personal development as a consultant. 3. Know how to communicate effectively with clients. UNIT6- Communication for consultants Reference No : Unit 5033 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Understand the importance of communication. 2. Be able to run effective meetings with clients. 3. Be able to present information, findings, conclusions and recommendations to clients. UNIT7- The role and responsibilities of a consultant Reference No : Unit 5031 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand the role of the consultant. 2. Be able to assess current competencies, knowledge and behaviours against those required of a management consultant. 3. Know how to behave in a professional and ethical manner. UNIT8- Project development and control Reference No : Unit 5009V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify the components of project stages and lifecycle. 2. Understand project methodologies and their application. 3. Be able to develop a project plan, identify and mitigate risks. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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