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2399 Courses

Business Studies

5.0(10)

By Apex Learning

Overview This comprehensive course on Business Studies will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Studies comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Studies. It is available to all students, of all academic backgrounds. Requirements Our Business Studies is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 04:06:00 total length •Introduction to Business Management: 00:25:00 •Operations Management: 00:24:00 •Introduction to Business Analysis: 00:14:00 •Project Management: 00:19:00 •Business Process Management: 00:28:00 •Planning & Forecasting Operations: 00:21:00 •Performance Management: 00:19:00 •Management of Cash and Credit: 00:19:00 •Managing Risk and Recovery: 00:26:00 •Business Environment: 00:16:00 •Human Resources Management: 00:19:00 •Customer Service: 00:16:00

Business Studies
Delivered Online On Demand4 hours 6 minutes
£12

Executive PA: Moving from Secretary to an Executive PA Role

5.0(10)

By Apex Learning

Overview This comprehensive course on Executive PA: Moving from Secretary to an Executive PA Role will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Executive PA: Moving from Secretary to an Executive PA Role comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Executive PA: Moving from Secretary to an Executive PA Role. It is available to all students, of all academic backgrounds. Requirements Our Executive PA: Moving from Secretary to an Executive PA Role is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 11 lectures • 04:21:00 total length •Module 1: Introduction to Personal Assistant: 00:17:00 •Module 2: Business Telephone Skills: 00:19:00 •Module 3: Mail Services and Shipping: 00:25:00 •Module 4: Travel Arrangements: 00:24:00 •Module 5: Organising Meeting and Conferences: 00:25:00 •Module 6: Time Management: 00:35:00 •Module 7: Record Keeping and Filing Systems: 00:28:00 •Module 8: Business Writing Skills: 00:40:00 •Module 9: Communication Skills: 00:25:00 •Module 10: Customer Service: 00:16:00 •Module 11: Microsoft Office Skills: 00:07:00

Executive PA: Moving from Secretary to an Executive PA Role
Delivered Online On Demand4 hours 21 minutes
£12

Business English and Communication

5.0(10)

By Apex Learning

Overview This comprehensive course on Business English and Communication will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business English and Communication comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business English and Communication. It is available to all students, of all academic backgrounds. Requirements Our Business English and Communication is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 11 lectures • 03:39:00 total length •Module 01: Business Writing Skills: 00:42:00 •Module 02: The Basics of Grammar: 00:13:00 •Module 03: The Basics of Sentence: 00:08:00 •Module 04: Structure of Sentence: 00:16:00 •Module 05: Question: 00:11:00 •Module 06: Punctuation & Capitalisation: 00:21:00 •Module 07: Spelling: 00:24:00 •Module 08: Common Mistakes & Ways to Improve: 00:18:00 •Module 09: Communication Skills: 00:27:00 •Module 10: Business Telephone Skills: 00:21:00 •Module 11: Customer Service: 00:18:00

Business English and Communication
Delivered Online On Demand3 hours 39 minutes
£12

Level 3 Hospitality Management Course

5.0(10)

By Apex Learning

Overview Do you think that you have the skills and ambition to manage a successful hotel? Prove that you do and train to become a Hospitality expert. This Level 3 Hospitality Management Course course will give you all the knowledge and tools you'll need to run a hotel or large event and set high standards of performance. The course provides an extensive range of online modules that will instinctively teach you to gain the abilities required to drive a large team to provide excellent customer service. In addition to handling customer-facing operations and housekeeping, you will be taught how to perform marketing and large-scale catering. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 3 Hospitality Management Course. It is available to all students, of all academic backgrounds. Requirements Our Level 3 Hospitality Management Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 13 lectures • 04:28:00 total length •Introduction to Hospitality Management: 00:24:00 •An Overview of Hotel Industry: 00:18:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:24:00 •Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:27:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:20:00 •Marketing in Travel and Tourism Business: 00:24:00 •Accounting in Hospitality Industry: 00:26:00 •Customer Satisfaction: 00:23:00 •E-Hospitality and Technology: 00:22:00 •Assignment - Level 3 Hospitality Management Course: 00:00:00

Level 3 Hospitality Management Course
Delivered Online On Demand4 hours 28 minutes
£12

Travel & Tourism

5.0(10)

By Apex Learning

Overview This comprehensive course on Travel & Tourism will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Travel & Tourism comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Travel & Tourism. It is available to all students, of all academic backgrounds. Requirements Our Travel & Tourism is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 14 lectures • 03:24:00 total length •Module 1: Introduction to Travel and Tourism: 00:12:00 •Module 2: Tourism Products and Services: 00:14:00 •Module 3: Tour Operating and Travel Retailing: 00:14:00 •Module 4: Marketing in Travel and Tourism: 00:11:00 •Module 5: Developing Communication Skills: 00:13:00 •Module 6: Customer Service and Satisfaction: 00:09:00 •Module 7: Crisis and Visitor Attraction Management: 00:18:00 •Module 8: Transport Management Procedure: 00:14:00 •Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations: 00:20:00 •Module 10: Sustainable Tourism: 00:09:00 •Module 11: Public Awareness Campaigns: 00:11:00 •Module 12: Brexit and its Impact on Tourism Industry: 00:26:00 •Module 13: Travel and Tourism Issues to Contend with: 00:18:00 •Module 14: Human Resource Management in Travel Industry: 00:15:00

Travel & Tourism
Delivered Online On Demand3 hours 24 minutes
£12

Freelancers

5.0(10)

By Apex Learning

Overview This comprehensive course on Freelancers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Freelancers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Freelancers. It is available to all students, of all academic backgrounds. Requirements Our Freelancers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 12 lectures • 08:30:00 total length •Introduction to Brand Management: 00:50:00 •Introduction to Time Management: 00:45:00 •Introduction to Entrepreneurship & Financial Independence: 00:45:00 •Introduction to Emotional Intelligence: 00:45:00 •Introduction to Social Media Marketing: 00:30:00 •Introduction to Sales & Negotiations: 01:00:00 •Introduction to Business Formation & Management: 00:40:00 •Introduction to Principles of Marketing: 00:45:00 •Introduction to Principles of Accounting: 00:45:00 •Customer Service Relations: 00:35:00 •Critical/Creative Thinking: 00:40:00 •Problem Design & Solving: 00:30:00

Freelancers
Delivered Online On Demand8 hours 30 minutes
£12

Logistic Management

5.0(10)

By Apex Learning

Overview This comprehensive course on Logistic Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Logistic Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Logistic Management. It is available to all students, of all academic backgrounds. Requirements Our Logistic Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 15 sections • 15 lectures • 18:28:00 total length •Introduction to Logistic Management: 00:29:00 •Planning Framework for Logistics: 00:32:00 •Supply Chain Management: 00:21:00 •Logistics Management and Organisation: 00:27:00 •Sourcing, Purchasing, and Procurement: 00:28:00 •Channels of Distribution: 00:31:00 •Supplier Relationship Management: 00:23:00 •Inventory Planning and Management: 00:39:00 •Principles of Warehousing: 00:26:00 •Transport Management: 00:41:00 •Negotiation Techniques: 00:18:00 •Customer Service and Logistics: 00:33:00 •Mock Exam - Logistic Management: 00:20:00 •Final Exam - Logistic Management: 00:20:00 •Assignment - Logistic Management: 2 days, 12 hours

Logistic Management
Delivered Online On Demand18 hours 28 minutes
£12

Receptionist

5.0(10)

By Apex Learning

Overview This comprehensive course on Receptionist will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Receptionist comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Receptionist. It is available to all students, of all academic backgrounds. Requirements Our Receptionist is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 15 lectures • 06:34:00 total length •Introduction to Reception and Receptionist: 00:26:00 •Business Telephone Skills: 00:19:00 •Representing Your Boss and Company: 00:34:00 •Mail Services and Shipping: 00:25:00 •Travel Arrangements: 00:24:00 •Organising Meeting and Conferences: 00:24:00 •Time Management: 00:35:00 •Record Keeping and Filing Systems: 00:28:00 •Business Writing Skills: 00:40:00 •Organisational Skills: 00:25:00 •Communication Skills: 00:25:00 •Customer Service: 00:16:00 •Effective Planning and Scheduling: 00:46:00 •Invoicing/Petty Cash: 00:27:00 •Assignment - Receptionist: 00:00:00

Receptionist
Delivered Online On Demand6 hours 34 minutes
£12

Retail Operations Training Level 3

5.0(10)

By Apex Learning

Overview Prove you are a dedicated and ambitious Retail Worker by completing your full education in this dynamic business sector. This course presents the principles, regulations, and customer expectations that will drive you to become an outstanding member of the Retail Industry. The Retail Operations Training Level 3 course has been constructed with the assistance of professionals and explains the different aspects of Retailing and the UK Consumer Market. You will be coached on dealing with complaints, enhancing the selling process, promoting excellent customer service, and an understanding of UK laws and regulations regarding retail. For the complete learning package for any shop working, sign up today. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Operations Training Level 3. It is available to all students, of all academic backgrounds. Requirements Our Retail Operations Training Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 14 lectures • 03:25:00 total length •Module 1: Introduction to Retail Associate: 00:15:00 •Module 2: Qualities of a Retail Associate: 00:23:00 •Module 3: Retail Psychology: 00:12:00 •Module 4: Importance of Consumer Behaviour: 00:10:00 •Module 05: The Importance of Communicating with Customers: 00:18:00 •Module 06: Taking Trends and Targeting Customers Effectively: 00:10:00 •Module 07: The Sales Process and Dealing with Customers at the Checkout: 00:10:00 •Module 08: Consumer Rights Act: 00:16:00 •Module 09: Introduction to Visual Merchandising: 00:16:00 •Module 10: In-Store Design: 00:18:00 •Module 11: Exterior Design: 00:20:00 •Module 12: Health & Safety for Retail Stores: 00:20:00 •Module 13: Management Skills for Leading Your Team: 00:17:00 •Assignment - Retail Operations Training Level 3: 00:00:00

Retail Operations Training Level 3
Delivered Online On Demand3 hours 25 minutes
£12

Concierge Work Environment and Etiquettes

By NextGen Learning

Looking to build a career in Hospitality? Our Concierge Work Environment and Etiquettes course is the perfect opportunity to learn about delivering exceptional customer service, necessary skills, and emergency measures for hotel concierges. With our course, you'll gain a strong understanding of the principles behind the concierge service business and learn how to create a successful career in this industry. Learning Outcomes: Gain a thorough understanding of Concierge Services and their types Develop the necessary skills to excel in the Hospitality industry as a Concierge Learn the principles of running a successful Concierge Service Business Understand the importance of delivering exceptional customer service Acquire knowledge of Emergency Measures for a Hotel Concierge Master the Concierge Work Environment and Etiquette In the Hospitality industry, Concierge services play a crucial role in creating an unforgettable guest experience. Our Concierge Work Environment and Etiquettes course is designed to equip you with the necessary knowledge and skills to excel in this industry. This theoretical course covers various modules, including understanding the service, types of Concierge services, necessary skills for any Concierge, principles for a Concierge Service Business, delivering customer service, Concierge work environment and etiquette, and emergency measures for a Hotel Concierge. By the end of this course, you will gain a thorough understanding of Concierge services, develop the necessary skills to excel in the Hospitality industry as a Concierge, learn the principles of running a successful Concierge Service Business, understand the importance of delivering exceptional customer service, acquire knowledge of emergency measures for a Hotel Concierge, and master the Concierge Work Environment and Etiquettes. Join us now and unlock endless possibilities in the Hospitality industry! Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for: Individuals aspiring to become Concierge Hospitality professionals who want to advance in their careers Business owners looking to start or improve their Concierge Service Business Graduates in Hospitality Management Anyone interested in the Hospitality industry Career path Our course will prepare you for a range of careers, including: Concierge - starting salary of £18,000 to £22,000 per annum Head Concierge - starting salary of £22,000 to £30,000 per annum Concierge Manager - starting salary of £30,000 to £35,000 per annum Front Office Manager - starting salary of £22,000 to £35,000 per annum Hotel Manager - starting salary of £35,000 to £50,000 per annum

Concierge Work Environment and Etiquettes
Delivered Online On Demand2 hours
£15