The aim of a course on healthcare quality management tools and techniques is likely to provide students with an understanding of various quality management tools and techniques that can be used to improve healthcare services. After the successful completion of the course, you will be able to: Defining the concept of Change Management and change resistance. Explaining the types and causes of change resistance. Learning the various strategies for overcoming resistance to change. Understanding the concept, elements, and steps of the Change Management plan. Learning the concept, levels, and causes of conflicts. Understanding the concept, benefits, and principles of Quality of Care. A course on healthcare quality management tools and techniques is designed to provide students with an understanding of various tools and techniques used to improve healthcare services. The course may cover topics such as process improvement, data analysis, root cause analysis, and quality measurement. Students may learn how to use these tools and techniques to identify areas for improvement in healthcare services and implement changes to improve patient outcomes and satisfaction. The course may also cover regulatory requirements related to healthcare quality management and strategies for effective communication and collaboration within healthcare teams. Upon completion of the course, students should have a better understanding of the importance of quality management in healthcare, and the practical skills needed to improve the quality of healthcare services. The aim of a course on healthcare quality management tools and techniques is likely to provide students with an understanding of various quality management tools and techniques that can be used to improve healthcare services. The course may cover topics such as process improvement, data analysis, root cause analysis, and quality measurement. Students may learn how to use these tools and techniques to identify areas for improvement in healthcare services, and how to implement changes to improve patient outcomes and satisfaction. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Healthcare Quality Management Tools and Techniques - N Self-paced pre-recorded learning content on this topic. Healthcare Quality Management Tools and Techniques Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
We understand how much confusion there is around Driver CPC and we are here to help and assist with the process. If you are a lorry driver of either Category C1 or C and passed the driving test after 10th September 2009 you will need to complete Initial Driver CPC to be able to drive commercially (for hire or reward). There are two elements involved in Initial Driver CPC to be completed sequentially: Module 2 – Case Study Module 4 – Show & Tell Demonstration Module 2 is known as the “Case Study” and is a computer based test which you take at a Pearson Vue test centre. Module 4 is also known as the “Show & Tell Demonstration”. Lloyds School of Motoring conducts training for this and will book your test at the DVA test centre in Belfast.
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This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary
>> 48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! << Feeling like your projects are stuck in a slow, waterfall-like process? You're not alone. A recent study by the UK Project Management Institute revealed that 60% of projects fail to meet their objectives due to inflexible methodologies. But what if there was a better way? Agile project management, a dynamic and iterative approach, is rapidly transforming the UK business landscape. This Agile Project Management bundle empowers you with the knowledge and skills to become a master of adaptability. You'll delve into the core principles of Agile, mastering frameworks like Scrum and Kanban, and learn how to implement them effectively within your projects, with our Agile Project Management training. Courses Are Included in this Agile Project Management package: Course 01: Agile Project Management Course 02: Project Manager Training Course 03: Agile Scrum Certification Course 04: Six Sigma & Lean Process Don't let this opportunity to supercharge your career pass you by. Enrol in this Agile Project Management bundle today and unlock your potential for: What will I learn from this Bundle? An overview of the key concepts of agile project management The procedures and components of initiation in Agile project management Importance of planning in agile project management Fundamentals of planning tools in agile project management How to close out an agile project Why Choose Our Bundle: Get a free Agile Project Management CPD-accredited certificate Get a free student ID card with Agile Project Management Training Get instant access to this Agile Project Management course. Learn Agile Project Management from anywhere in the world The Agile Project Management is affordable and simple to understand The Agile Project Management is an entirely online, interactive lesson with voiceover audio Lifetime access to the Agile Project Management course materials The Agile Project Management comes with 24/7 tutor support Start your learning journey straightaway! This Agile Project Management (APM)'s curriculum has been designed by Agile Project Management (APM) experts with years of Agile Project Management (APM) experience behind them. The Agile Project Management (APM) course is extremely dynamic and well-paced to help you understand Agile Project Management (APM) with ease. You'll discover how to master the Agile Project Management (APM) skill while exploring relevant and essential topics. *** Curriculum *** Module 01: Key Concepts (I) Module 02: Key Concepts (II) Module 03: Initiation (I) Module 04: Initiation (II) Module 05: Planning (I) Module 06: Planning (II) Module 07: Planning Tools Module 08: Executing the Project Module 09: Maintaining and Controlling the Project Module 10: Closing Out CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Agile Project Management bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise to enrol in this Agile Project Management bundle. Career path This Agile Project Management bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Agile project manager Scrum master Kanban practitioner Agile coach Product owner Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
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An Insight Into Project Management This one-hour course serves as an introduction to project management. It defines the five project management process groups and relates each group to real-life work situations using a simple case study. This course will help novices and those about to become project team members understand basic project management processes and vocabulary. Using a practical case study to illustrate specific points, the content of this webinar is easy to follow and understand. Having an organized approach to structuring the remote and / or local team Increasing the communication and morale of distance teams working with business analysts Applying the techniques for both business analysts and the project managers to increase the chances of project and product success What You Will Learn At the end of this program, you will be able to: Describe fundamental concepts of project management Define the PMBOK® Guide knowledge areas Discuss the project management process groups Apply the process groups to a case study Project Management Overview Initiating Planning Executing Monitoring and Control Closing
This course is designed to provide a comprehensive understanding of feasibility analysis and project risk management, including the different types of feasibility analysis, the characteristics of risk management, the significance of risk analysis and assessment, the need for project risk calculation, its various steps, and the challenges of global project management. Feasibility analysis and project risk management are essential components of successful project management. This course is designed to provide participants with a comprehensive understanding of feasibility analysis and project risk management, including the different types of feasibility analysis, the characteristics of risk management, the significance of risk analysis and assessment, the need for project risk calculation, its various steps, and the challenges of global project management. After the successful completion of the course, you will be able to learn about the following The meaning and type of feasibility analysis. The concept of project risk management and its characteristics. The significance of risk analysis and assessment. The need for project risk calculation and its various steps. The challenges of global project management. Feasibility analysis and project risk management are essential components of successful project management. This course is designed to provide participants with a comprehensive understanding of feasibility analysis and project risk management, including the different types of feasibility analysis, the characteristics of risk management, the significance of risk analysis and assessment, the need for project risk calculation, its various steps, and the challenges of global project management.Participants will learn about the different types of feasibility analysis, including technical, economic, operational, legal, and schedule feasibility. The course will cover the process of conducting a feasibility study, including analyzing project requirements, identifying stakeholders, assessing project risks, and evaluating project success criteria. The course will also cover the fundamentals of project risk management, including identifying, assessing, and managing project risks. Participants will learn about the characteristics of risk management, the significance of risk analysis and assessment, and the importance of implementing risk management plans to mitigate project risks.The course will conclude by discussing the challenges of global project management, including cultural differences, language barriers, time zone differences, and regulatory requirements. Participants will learn about strategies for overcoming these challenges to ensure project success. The course is delivered through a mix of theoretical content, practical case studies, and interactive exercises. Participants will work individually and in groups to develop their understanding of feasibility analysis and project risk management, and to apply their learning to real-life scenarios.By the end of this course, participants will have gained valuable knowledge and skills to become effective project managers. They will have a comprehensive understanding of feasibility analysis and project risk management, the ability to identify potential project risks, and the skills to create strategies to mitigate them. Participants will be equipped with the knowledge and skills needed to overcome the challenges of global project management and ensure project success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Project Feasibility and Risk Management - N Self-paced pre-recorded learning content on this topic. Professional Certificate Course Project Feasibility and Risk Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Project Managers Project Coordinators Project Analysts Business Analysts Team Leaders Department Managers Executives overseeing projects Consultants Engineers IT Professionals Marketing Managers Human Resources Managers Financial Analysts Operations Managers Supply Chain Managers Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
The aim of the Managing and Improving Quality in Health and Social Care course is to provide learners with an understanding of the principles and practices of quality management in health and social care settings. The course aims to equip learners with the necessary knowledge and skills to manage and improve the quality of care provided to service users. By the end of the course, learners should be able to understand the importance of quality management, identify and implement quality improvement initiatives, and evaluate the effectiveness of quality management systems. After the successful completion of the course, you will be able to: Understand the concept and importance of stakeholders in Quality Improvement Learn about the duties and responsibilities of the stakeholders in healthcare Appreciate the stakeholder's perspectives and analysis Comprehend the four and nine-sector table analysis Understand the concept of the synergy model in health and social care Look into the quality measurement and its framework This course covers the fundamental principles of quality improvement in health and social care. Students will learn about the key stakeholders involved in quality improvement, their responsibilities and perspectives. The course will also explore various models and frameworks for quality improvement, such as the four and nine-sector table analysis and the synergy model. In addition, students will gain an understanding of the process of measuring and evaluating quality in healthcare. By the end of the course, students will have the knowledge and skills necessary to manage and improve quality in health and social care settings. This course covers the fundamental principles of quality improvement in health and social care. Students will learn about the key stakeholders involved in quality improvement, their responsibilities and perspectives. The course will also explore various models and frameworks for quality improvement, such as the four and nine-sector table analysis and the synergy model. In addition, students will gain an understanding of the process of measuring and evaluating quality in healthcare. By the end of the course, students will have the knowledge and skills necessary to manage and improve quality in health and social care settings. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing and Improving Quality in Health and Social Care - N Self-paced pre-recorded learning content on this topic. Managing and Improving Quality in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
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