17566 Courses

This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing Health and Social Care management profession. With our help, take the first significant step toward reaching your full potential now. Our Health and Social Care is designed to help you gain knowledge and basic professional employability skills in these fields. The course will give information that will support your capacity to operate as successful management in the hospital or social care business. It also provides both theoretical and practical knowledge in Health and Social Care professions. Professionals have designed this course to help you learn fast and efficiently, at your own speed and convenience. Learning Outcomes After completing this course, you will be able to: Describe the fundamentals of Health and Social Care management. Describe the concepts and principles of the NHS. Describe care and support planning. Know the importance of Person-centred Care. Develop effective communication and listening skills. Describe the concepts of Equality, Diversity and Rights. Maintain health and safety regulations. Know about safeguarding in social care. Identify social risk and needs in health care. Why Choose Health and Social Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Health and Social Care ***Free Course*** Course 01: Adults Support Worker Course ***Others Included Free 2 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Health and Social Care*** Course Curriculum Module 1: A Quick Overview of Health and Social Care The Difference Between Healthcare and Social Care Healthcare Overview Social Care Overview Important Terminology Module 2: Understanding Healthcare Defined Healthcare Who Provides Healthcare? What are Primary, Secondary and Tertiary Care? Where is Healthcare Provided? Healthcare Rights and Choices Continuing Healthcare (CHC) Module 3: Understanding Social Care What is Social Care? Who is Entitled to Social Care? Who Provides Social Care? How Do I Access Social Care? Where Can I Get Information and Advice about Social Care? Social Care Needs Assessments Eligibility for Social Care Module 4: The UK Health System What is the NHS Key Concepts and Principles of the NHS The Emotional Environment The Indoor Environment The Outdoor Environment Module 5: Care and Support Planning What is Care and Support Planning? How will I be Involved in the Care and Support Planning Process? What If I Lack the Capacity to Take Care of and Support Planning Decisions? What will My Care and Support Plan Cover? Can My Care and Support Plan be Connected to Other Plans? Will My Care and Support Plan be Reviewed? Module 6: Person-Centred Care What is Person-centred Care? The Importance of Person-centred Care The Evolution of the Person-centred Care Putting Person-centred Care into Practice Module 7: Communication in Health and Social care The Communication Cycle Forms of Communication Contexts of Communication Barriers to Communication Overcoming Barriers to Communication Module 8: Developing Effective Communication Skills Communicating Effectively The Benefits of Effective Communication Module 9: Developing Listening Skills Active Listening Skills Responding to Feelings Tips for Becoming a Better Listener What is Said and What is Heard Module 10: Understanding the Promotion of Equality, Diversity and Rights in Health and Social Care Setting Health and Social Care: Equality, Diversity and Rights Discrimination and Its Types Importance of Preventing Discrimination Module 11: Responsibilities for Health and Safety Describe Potential Hazards in Health and Social Care Environments Classification of Hazards Route of Entry Adverse Effects Injury or Harm Poor Standards of Care Module 12: Safeguarding in Social Care What is Safeguarding? Who Do the Safeguarding Duties Apply to? What Safeguarding Duties Does the Local Authority Have? Adult Safeguarding Which Adults Might Require Safeguarding? Safeguarding Responsibilities - a Stepped Approach The Six Safeguarding Principles Role of Good Communication in Safeguarding Module 13:Identifying Social Risk and Needs in Health Care Identifying Social Risks and Needs Principles for Primary Screening Primary Screening Tools Leveraging Secondary Data for Risk Assessment Ongoing Challenges with Screening Implementation Recommendation for Continued Exploration ----------------------------- ***Adults Support Worker course*** Course Curriculum Module 01: Introduction to Adults Support Worker Module 02: Introduction to Psychology of Older Age - Part I Module 03: Psychology of Older Age - Part II Module 04: Impact of Mental Health in the Old Age Module 05: Dealing with Life Module 06: Enhancing Health And Wellbeing Assessment Method After completing each module of the Health and Social Care, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Health and Social Care Management has been professionally designed for motivated learners who want to learn the latest industry-specific information on health and social care management. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Domestic violence is often neglected because it occurs behind closed doors and is a social taboo that is rarely discussed. This has to stop, and the most effective way to deal with the problem is to raise awareness, educate people, and intervene at the earliest possible stage. This Violence and Abuse Diploma course will teach you how to recognise violence and abuse, who is most vulnerable, and how to assist both adult and child victims. Understanding domestic abuse and violence is the first step toward overcoming them. This course covers the fundamentals of violence and abuse, including who is most vulnerable, the various types of domestic abuse, and how domestic violence affects women and children. Through thiscourse, you will also learn how to assist adults you suspect are victims of violence and advice on recognising the signs and approaching someone with sensitivity and confidence. Learning Outcomes After completing this course, the learner will be able to: Understand the fundamentals of violence & abuse. Understand the dynamics of violence. Gain a solid understanding of the impact of violence on victims. Know how to assess the risks of violence and abuse of Children. Know how to help children recover from domestic abuse. Know how to support the victim and report incidents. Work with victims of domestic abuse. Why Choose Violence and Abuse Awareness Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Course Course 01: Domestic Violence and Abuse Diploma Course 02: Clinical Psychology Diploma Course 03: Level 2 Certificate in Understanding Safeguarding and Prevent ***Others Included of Violence and Abuse Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Violence and Abuse Diploma Course: Module 1: An Overview of Domestic Violence & Abuse Define Domestic Violence Identify Who is at Risk of Domestic Violence Identify Different Types of Domestic Violence Identifying the Myths and Reality about Domestic Violence Module 2: Understanding the Dynamics of Domestic Violence Why Do Victims Stay? Understanding the Cycle of Abuse Why Victims Do Not Report Understanding the Components of Power and Control Understanding the Signs of an Abusive Relationship Module 3: How Does Domestic Abuse and Violence Begin What Causes Domestic Abuse and Violence? Indications of Abusive Behaviour Dating Abuse Module 4: The Impact of Domestic Violence on Victims Who Can Be a Victim of Domestic Violence? Understanding the Effects on Health Financial Abuse Post-Separation Understanding the Impact of Physical Abuse Understanding the Violence Against Women & Children Module 5: The Impact of Domestic Violence on Children & Young People The Impact of Domestic Abuse on Children: Key Facts Recognise the Types of Domestic Abuse Affecting Children and Young People Recognise the Indicators of Abuse in Children Understanding How Children are Affected by Domestic Violence Module 6: Assessing the Risks of Domestic Violence and Abuses on Children Understanding the Factors That May Increase the Risk Understanding the Single Assessment Process Understanding How to Assess If the Child is at Risk of Harm? Module 7: Helping Children Recover from Domestic Abuse Interventions in Domestic Abuse Involving Children Helping Children Deal with Their Experience Coping with the Violence Module 8: The Ways of Supporting the Victim and Reporting Incidents Things to Do If a Victim Discloses Understand Why Children Do Not Disclose Taking Action Supporting Friends, Family and Colleagues in Domestic Abuse Situations Why Access to Support for Domestic Abuse can be Difficult Domestic Abuse and Violence Assessment Tools Module 9: Understanding the Process of Record Keeping What to Record? How to Record? What is Confidentiality? Storage of Information Sharing of Information Module 10: Working with Victims of Domestic Abuse Violence Services Volunteer Careers for Domestic Violence Counsellors The Multi-Agency Risk Assessment Conference ------------------- ***GIFT Courses: ------------------- ***Clinical Psychology Diploma*** Module 01: An Overview of Mental Health Module 02: Different Viewpoints in Psychology Module 03: Social Psychology Module 04: Utilising Cognitive Psychology Module 05: Understanding Childhood and Adolescent Psychiatric Disorders Module 06: Understanding Stress and Anxiety Disorders Module 07: Understanding Schizophrenia Module 08: Understanding Personality Disorders Module 09: Understanding Mood Disorders Module 10: Understanding Eating & Sleeping Disorders Module 11: Understanding Self-Harm and Suicide Module 12: Treating Mental Illness: Medication and Therapy ------------------- ***Level 2 Certificate in Understanding Safeguarding and Prevent*** Module 01: Understanding the Prevent Duty Module 02: Understanding Safeguarding Module 03: Understanding Online Safety Assessment Method After completing each module of the Violence and Abuse Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Violence and Abuse Diploma course is ideal for anyone who works or wants to work with vulnerable people, especially if you work or volunteer in domestic violence. Requirements There are no specific requirements for this Violence and Abuse Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Domestic Violence and Abuse Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

The Level 5 British Cleaning is designed for those interested in becoming a professional cleaner or starting a cleaning business. It includes hands-on instruction in cleaning procedures, chemical safety, housekeeping, kitchen maintenance, and much more. It also provides important knowledge on promoting your cleaning services, training employees, and engaging with clients. This course will teach you how to work safely and correctly with cleaning chemicals, as well as key procedures and guidelines for cleaning offices, new-build houses, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, employment prospects, and essential issues such as working hours, business insurance, taxes, and service quality. If you want to start a cleaning business from the start, then this Level 5 British Cleaning course is jam-packed with tips and strategies for training employees, increasing your client list, promoting your business online, and creating the perfect business plan. Learn the skills you need to advance your career and receive a recognised qualification that will set you apart from clients and prospective employers. Learning Outcomes After completing this Level 5 British Cleaning course, the learner will be able to: Understand the fundamentals of the cleaning job. Set a business budget and create a solid cleaning service business plan. Use a variety of commercial cleaning products, personal protective equipment, and cleaning equipment. Clean offices, pubs, new-build homes, leisure premises and commercial premises. Clean windows, dust surfaces, maintain carpets and hardwood floors. Understand the cleaning standards and regulations for commercial kitchens. Unclog drains, repair showerheads, remove mold, and create a bathroom cleaning routine. Satisfy the customer in the cleaning industry. Run the business with quality service. Why Choose Level 5 British Cleaning Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 British Cleaning Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 British Cleaning course. **Others Benefits of Level 5 British Cleaning** Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 5 British Cleaning course ] Detailed course curriculum *** Level 5 British Cleaning *** Module 1: An Overview of the Cleaning Job What is the Job of a Cleaner? Role and Responsibilities of Cleaner Cleaner Skills and Qualifications How to Become a Cleaner Module 2: Different Cleaning Jobs Different Career Opportunities in the Cleaning Sector Cleaning Guidelines for New-build Homes, Pubs, and Offices Window Cleaning Training Tips for Cleaning Carpets and Upholstery Module 3: Understanding the Cleaning Equipment, Products and Clothing Learn about Different Commercial Cleaning Equipment and Products Tips on How to Store Equipment Tips on How to Remove Stains from Clothing and Iron Clothes Module 4: Understanding House Cleaning Cleaning Standards and Domestic Cleaning Techniques Different Dusting, Surface Cleaning, Mirror Cleaning Procedures How to Maintain Hardwood Floors Module 5: Cleaning: Food Kitchen and Commercial Kitchen How to Clean Microwaves How to Clean Ovens How to Clean Refrigerators How to Clean Sinks Module 6: Cleaning: Bathrooms and Toilets Overview of Equipment Required How to Unclog Drains How to Fix Showerheads How to Eliminate Mould How to Wash Shower Curtains Module 7: Cleaning: Office The Fundamental Principles of Office Cleaning Clean Up and Organise Rubbish to Procedures for Cleaning Staff Toilets, Desks, Lifts and Stairways Module 8: Cleaning: External Surfaces and Areas How to Use a Commercial Pressure Washer Identify Potential Safety Hazards During Cleaning Module 9: Cleaning: Handling Non-Routine Waste Explore Waste Management Principles How to Deal with PPE Explore Colour Coding Systems Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners How to Use Chemical Correctly and Safely How to Store Chemical Products, Clean Chemical Storing What to Do at the Scene of a Chemical Accident Module 11: Planning for Starting a Cleaning Business What It Takes to Run a Cleaning Service How to Establish a Cleaning Business from Scratch Module 12: Ensuring Standard Service Different Aspects of Running a Cleaning Business, from Dealing with Staff Issues to Now Show Conduct and Ethics Module 13: Understanding Customer Satisfaction How to Satisfy the Customer in the Cleaning Industry How to Recognise Problems Before They Occur How to Deal with Client Complaints Module 14: Managing Staff Different Strategies for Staff Management How to Motivate and Reward Staff How to Conduct Interviews Module 15: The Ways of Marketing, Advertising and Sales How to Market a Cleaning Service How to Decide Locations and Offices to Target How to Advertise Your Services Online Module 16: Managing Growth Explore Business Growth Strategies and Retain Clients Payroll Management Training Assessment Method After completing each module of the Level 5 British Cleaning Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5 British Cleaning course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5 British Cleaning course is ideal for anyone looking to start a career in the cleaning sector. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Requirements There are no specific requirements for Level 5 British Cleaning course because it does not require any advanced knowledge or skills. Career path This Level 5 British Cleaning Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour Certificates Certificate of completion Digital certificate - Included

This Mental Health Support Worker is designed to help students understand the skills required to work with people who have mental health conditions. The course will introduce the topic of mental health before looking deeper into the types, meanings, treatments, and support available for service users and support workers. Our Mental Health Support Worker course is broken down into 13 easy-to-digest, in-depth modules that will equip you with a detailed, expert level of knowledge. By the end of this course, you will have a clear understanding of the importance of mental healthcare teams working in the community, as well as how to provide treatment for those diagnosed with a range of mental health conditions. The Mental Health Support Worker is designed to boost your employability and provide you with the necessary skills to succeed at the highest level. Enroll today and start learning! Learning Outcomes After completing this Mental Health Support Worker course, the learner will be able to: Understand the fundamentals of mental health. Understand the duties & responsibilities of a mental health support worker. Gain a thorough understanding of attention deficit hyperactivity disorder (ADHD). Identify various types of mental disorders. Explain the use of medication and therapy in the treatment of mental illness. Understand the mental health legislation and services. Gain in-depth knowledge about the Mental Health System. Why Choose Mental Health Support Worker Course from Us Self-paced course, access available from anywhere. Mental Health Support Worker Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Mental Health Support Worker course. Our Mental Health Support Worker course is broken down into 13 easy-to-digest, in-depth modules that will equip you with a detailed, expert level of knowledge. This Mental Health Support Worker training course will prepare you to make a difference in the mental health and well-being of children and adults. By the end of this course, you will have a clear understanding of the importance of mental healthcare teams working in the community, as well as how to provide treatment for those diagnosed with a range of mental health conditions. ***Others Benefits of this Mental Health Support Worker Course: Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course] Detailed Course Curriculum of this Mental Health Support Worker Course: Module 1: An Overview of Mental Health Define Mental Health Aspects of Good Mental Health Define Mental Illness Module 2: Mental Health Support Worker Who is a Mental Health Support Worker? Understanding the Duties & Responsibilities of a Mental Health Support Worker Identifying the Qualities of a Great Support Worker Module 3: Understanding Childhood and Adolescent Psychiatric Disorders Understanding Attention Deficit Hyperactivity Disorder (ADHD) Understanding Autism spectrum Disorder (ASD) Understanding Conduct Disorder Module 4: Understanding Stress and Anxiety Disorders What is Anxiety? What is Acute Stress Disorder? What is Generalized Anxiety Disorder (GAD)? What is panic disorder? Module 5: Understanding Schizophrenia Understanding Schizophrenia Disorder Understanding Hallucinations What is Delusion? Module 6: Understanding Personality Disorders Understanding Personality and Personality Disorders What is antisocial personality disorder? What is Avoidant Personality Disorder? Module 7: Understanding Mood Disorders What is Mood Disorder? What is Depression? What is bipolar disorder? What is Major Depressive Disorder (MDD)? Module 8: Understanding Eating & Sleeping Disorders What is eating disorder? Define Anorexia Nervosa Disorder Define Bulimia Nervosa Disorder Define Binge-eating disorder Define Sleep Disorders What is Breathing-Related Sleep Disorder? What is Circadian Rhythm Sleep Disorder? What is Narcolepsy Disorder? What is Primary Hypersomnia Disorder? What is Insomnia Disorder? What is Sleep Paralysis? Module 9: Understanding Self-Harm and Suicide Define Self-Harm What is the Self-Harm Cycle? Cause and ways of Self-Harm Support Services and Treatments What is Self-Care? Understanding Suicide Risk Factors Suicide Prevention Module 10: Treating Mental Illness with Medication and Therapy What is Psychiatric Medication? Understanding the Talking Therapy and Counselling Understanding Cognitive Behavioural Therapy (CBT) Module 11: Laws Related to Mental Health Understanding the Mental Health Act Understanding the Advice for Carers and Families Responsible People for Deciding Who should be Detained Module 12: Mental Health System What is the Mental Health System? Mental Health Teams Who Makes up a Mental Health Team? Referral to Mental Health Team Module 13: The Participation of the Service User Define Service User Service User Involvement What are the Advantages of Service User Involvement Assessment Method After completing each module of the Mental Health Support Worker, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Mental Health Support Worker course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Mental Health Support Worker course is ideal for professionals helping people suffering from mental issues and people interested in personal mental development. Requirements There are no specific requirements for Mental Health Support Worker course because it does not require any advanced knowledge or skills. Career path This course will open up new career opportunities for you, some of which are stated below: Mental Health Nurse (Average Annual Salary in the UK: £24,907 to £44,503) Psychological Wellbeing Practitioner (Average Annual Salary in the UK: £24,907 to £44,503) Health Promotion Specialist (Average Annual Salary in the UK: £21,892 to £37,890) Certificates Certificate of completion Digital certificate - Included

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills - Level 5 will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Skills - Level 5 course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Skills - Level 5 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Skills - Level 5 course. ******Courses are included in this Negotiation Skills - Level 5 Course: Course 01: Level 1 Business Management Course 02: Level 3 Business Administration ******Others included in this Negotiation Skills - Level 5 course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Skills - Level 5 Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- ***Level 1 Business Management*** Course Curriculum: Module 01: Management and Leadership Explained Module 02: How to Manage Resources Module 03: Effective Management of Time, Stress and Crises ---------------- ***Level 3 Business Administration*** Course Curriculum: Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management ---------------- Assessment Method After completing each module of the Negotiation Skills - Level 5, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Skills - Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills - Level 5 could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this Negotiation Skills - Level 5 course because it does not require any advanced knowledge or skills. Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

The British Cleaning Certificate is designed for those interested in becoming a professional cleaner or starting a cleaning business. It includes hands-on instruction in cleaning procedures, chemical safety, housekeeping, kitchen maintenance, and much more. It also provides important knowledge on promoting your cleaning services, training employees, and engaging with clients. This course will teach you how to work safely and correctly with cleaning chemicals, as well as key procedures and guidelines for cleaning offices, new-build houses, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, employment prospects, and essential issues such as working hours, business insurance, taxes, and service quality. If you want to start a cleaning business from the start, then this British Cleaning Certificate course is jam-packed with tips and strategies for training employees, increasing your client list, promoting your business online, and creating the perfect business plan. Learn the skills you need to advance your career and receive a recognised qualification that will set you apart from clients and prospective employers. Learning Outcomes After completing this British Cleaning Certificate course, the learner will be able to: Understand the fundamentals of the cleaning job. Set a business budget and create a solid cleaning service business plan. Use a variety of commercial cleaning products, personal protective equipment, and cleaning equipment. Clean offices, pubs, new-build homes, leisure premises and commercial premises. Clean windows, dust surfaces, maintain carpets and hardwood floors. Understand the cleaning standards and regulations for commercial kitchens. Unclog drains, repair showerheads, remove mold, and create a bathroom cleaning routine. Satisfy the customer in the cleaning industry. Why Choose British Cleaning Certificate Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. British Cleaning Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the British Cleaning Certificate course. **Others Benefits of British Cleaning Certificate** PDF Certificate Free Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the British Cleaning Certificate course ] Detailed course curriculum *** British Cleaning Certificate *** Module 1: An Overview of the Cleaning Job What is the Job of a Cleaner? Role and Responsibilities of Cleaner Cleaner Skills and Qualifications How to Become a Cleaner Module 2: Different Cleaning Jobs Different Career Opportunities in the Cleaning Sector Cleaning Guidelines for New-build Homes, Pubs, and Offices Window Cleaning Training Tips for Cleaning Carpets and Upholstery Module 3: Understanding the Cleaning Equipment, Products and Clothing Learn about Different Commercial Cleaning Equipment and Products Tips on How to Store Equipment Tips on How to Remove Stains from Clothing and Iron Clothes Module 4: Understanding House Cleaning Cleaning Standards and Domestic Cleaning Techniques Different Dusting, Surface Cleaning, Mirror Cleaning Procedures How to Maintain Hardwood Floors Module 5: Cleaning: Food Kitchen and Commercial Kitchen How to Clean Microwaves How to Clean Ovens How to Clean Refrigerators How to Clean Sinks Module 6: Cleaning: Bathrooms and Toilets Overview of Equipment Required How to Unclog Drains How to Fix Showerheads How to Eliminate Mould How to Wash Shower Curtains Module 7: Cleaning: Office The Fundamental Principles of Office Cleaning Clean Up and Organise Rubbish to Procedures for Cleaning Staff Toilets, Desks, Lifts and Stairways Module 8: Cleaning: External Surfaces and Areas How to Use a Commercial Pressure Washer Identify Potential Safety Hazards During Cleaning Module 9: Cleaning: Handling Non-Routine Waste Explore Waste Management Principles How to Deal with PPE Explore Colour Coding Systems Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners How to Use Chemical Correctly and Safely How to Store Chemical Products, Clean Chemical Storing What to Do at the Scene of a Chemical Accident Module 11: Planning for Starting a Cleaning Business What It Takes to Run a Cleaning Service How to Establish a Cleaning Business from Scratch Module 12: Ensuring Standard Service Different Aspects of Running a Cleaning Business, from Dealing with Staff Issues to Now Show Conduct and Ethics Module 13: Understanding Customer Satisfaction How to Satisfy the Customer in the Cleaning Industry How to Recognise Problems Before They Occur How to Deal with Client Complaints Module 14: Managing Staff Different Strategies for Staff Management How to Motivate and Reward Staff How to Conduct Interviews Module 15: The Ways of Marketing, Advertising and Sales How to Market a Cleaning Service How to Decide Locations and Offices to Target How to Advertise Your Services Online Module 16: Managing Growth Explore Business Growth Strategies and Retain Clients Payroll Management Training Assessment Method After completing each module of the British Cleaning Certificate Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this British Cleaning Certificate course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This British Cleaning Certificate course is ideal for anyone looking to start a career in the cleaning sector. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Requirements There are no specific requirements for British Cleaning Certificate course because it does not require any advanced knowledge or skills. Students who intend to enrol in British Cleaning Certificate course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This British Cleaning Certificate Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour Certificates Certificate of completion Digital certificate - Included

The Environmental Engineering Course offers a solid foundation for understanding how to design, evaluate and manage systems that protect the environment. With growing pressure on resources and climate concerns mounting, professionals with a firm grip on environmental systems, pollution control and sustainable design are increasingly in demand. This course delves into the core principles of water and air quality, waste management, environmental impact assessment and the fundamentals of sustainable engineering solutions. Whether you're looking to expand your knowledge or gain insight into environmentally responsible systems, this course delivers structured, high-value content in a flexible online format. You'll explore the science and strategy behind environmental protection through expertly developed modules – all designed to sharpen your understanding while keeping it grounded in theory and analysis. With a smart blend of technical depth and environmental awareness, the course helps you stay informed and career-ready – without sounding like you’ve swallowed a manual. Certificate in Environmental Engineering at QLS Level 3 The Environmental engineering is all you need to advance your career in the relevant fields. Enrol now to discover everything you need to know about the Environmental engineering and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand! Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Environmental engineering course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Key Features CPD Accredited Quality License Endorsed Certificate Available Upon Course Completion This masterclass Environmental engineering online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Environmental engineering course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant 100% online learning experience and enrol in our Environmental engineering course today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the Environmental engineering course: Module 01: Introduction to Environmental Engineering The Environment The Eco-System Ecosystem and Biomes Types of Ecosystems Structure of the Ecosystem What is Environmental Engineering Environmental Health and Ecology Ecosystem Services Water Provision and Purification Waste Recycling Regulating Infectious Diseases Regulating the Climate Module 02: Environmental Pollutions Plastics Water Pollution Sources of Water Pollution Biochemical Oxygen Demand Air Pollution Air Quality Index Noise Pollution Measuring Noise Nuclear Radiation Measuring Radiation Module 03: Wastewater Treatment Microbiology Types of Microorganisms Bacteria Viruses Water Purifying Methods Wastewater Treatment Microbial Fuel Cell Membrane Filtration Types of Membrane Filtration Methods Membrane Materials Membrane Fouling Water Sterilisation Ozonisation UV Radiation Electron Beam Module 04: Drinking Water and Groundwater Treatment The Importance of Water Drinking Water Treatment Coagulation Sedimentation Filtration Disinfection Groundwater Remediation Groundwater Pollution Types of Groundwater Remediation Groundwater Restoration Techniques Module 05: Groundwater Hydrology Groundwater Importance of Groundwater Hydrological Cycle Aquifers Unconfined Aquifers Confined Aquifers Groundwater Flow Groundwater Head Groundwater Management Monitoring Groundwater Heads Monitoring Groundwater Flows Monitoring Groundwater Compositions Module 06: Air Pollution The Atmosphere Layers of the Atmosphere Air Pollution Key Air Pollutants Sources of Air Pollution Smog The Great Smog of London (1952) The Clean Air Act (1956) Controlling Air Pollution Module 07: Solar Energy Renewable and Non-renewable Energy Renewable Energy Non-Renewable Energy Solar Energy How Solar Energy is Generated Photovoltaics (PV) Concentrated Solar Power (CSP) Drawbacks of Solar Energy Wind Energy Solar Energy and Sustainability Module 08: Waste Disposal and Recycling Waste By-Products vs Waste Sources of Waste Types of Waste Importance of Proper Waste Disposal Waste Disposal Methods Recycling Better Waste Collection and Recycling Improved Waste Management Food Waste Treatment of Food Waste Module 09: Land Management Land Management Sustainable Land Management Soil Management Soil Quality Soil Erosion Erosion Control Methods Revegetation Techniques Land Degradation Land Degradation Management Irrigation Management Irrigation Scheduling Increasing Uniformity Land Leveling and Border Systems Managing Water Application Module 10: Environmental Law What is Environmental Law? Key Concepts of Environmental Law Main Areas of Environmental Law International Environmental Law National Environmental Legacy Act International Organisations UN General Assembly Climate Change Measures for Climate Change Module 11: Sustainable Development Sustainability The Need for Environmental Sustainability Sustainable Development and Renewable Energy Barriers to Renewable Energy Sustainable Energy Improving Sustainability The Importance of Sustainable Energy Sustainable Cities How to Make Sustainable Cities Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback Certification CPD Accredited PDF and Hardcopy Certificate Level 3 QLS Endorsed Hardcopy Certificate for Certificate in Environmental Engineering at QLS Level 3 CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Environmental engineering course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Environmental engineering course is open to all, with no formal entry requirements. Career path Upon successful completion of the Environmental engineering Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification from One Education Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

In today’s manufacturing landscape, procurement has grown beyond just purchasing goods—it’s now a strategic function that directly impacts efficiency, cost, and competitiveness. This course sheds light on the essential elements of procurement within manufacturing, including supplier relationships, inventory planning, contract negotiation, and budgeting. It also offers a clear understanding of sourcing methods and cost-effective purchasing strategies tailored to manufacturing operations. The spotlight then shifts to e-procurement—an area reshaping the way businesses manage their supply chains. Learn how digital platforms are transforming procurement processes, streamlining vendor selection, automating workflows, and reducing errors. Whether you're new to the concept or brushing up on modern trends, this course offers a structured approach to mastering procurement from both traditional and digital perspectives, with a focus on efficiency, clarity, and smarter decision-making in manufacturing settings. Learning Outcomes: Understand the fundamentals of procurement and its strategic role in the manufacturing industry. Analyse and evaluate suppliers using various purchasing toolkits. Manage competitive bids and develop effective supplier relationships. Identify and reduce risk in the supply chain. Improve efficiency and accuracy in the procurement process. Master the principles and concepts of e-procurement. Why People Love And Enrol The Course From One Education Eligibility for a CPD-accredited certificate on successful completion of Course Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) This masterclass online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the course: Module 01: Supply Chain Basics Defining Supply Chain Management Procurement & Its Strategic Role The Evolution of Purchasing through Procurement Reducing Time to Market Summary Assessment Module 02: Role of Procurement in an Organisation Purchasing and Supply in Different Types of Organisation Centralisation & Decentralisation Methods of Organising the function Departmental Organisation Purchasing in the Organisation Structure Module 03: The Purchasing Cycle The Steps in the Cycle Additional Points to Consider Identifying a Need The Purchase Requisition Material Requirements Planning Schedule Developing a System Identifying Suppliers Issuing the Purchase Order Issuing a Change Order Invoice Auditing Module 04: Purchasing Toolkits Analysing the Price General Economic Issues Variable-Margin Pricing Six Categories of Cost Analysing Costs Evaluating Suppliers Module 05: Managing Competitive Bids RFP's and RFQ's Using Weighted Analysis The Halo Effect Using a Selection Committee Elements of the Analysis Creating a Contract Ethical Considerations Module 06: Quality Management Defining Quality Quality System Specifications Defining Specification Standardisation Quality Assurance & Quality Control Tests for Quality Control and Reliability Module 07: Supplier Relationship Management Defining Supplier Relationship Management Collaborative Business Relationships Relationship Formation Models of Supplier Relationships The Termination of Relationships Module 08: Analysing and Reducing Risk in the Supply Chain Defining Risk Management The Risk Management Process Internal and External Drivers of Key Risks Risk Description Risk Estimation Risk Identification Techniques Risk Analysis Methods and Techniques Best Practice of Risk management Module 09: Improving Efficiency and Accuracy Reason for Evaluating Supplier Performance Things to Evaluate Quantitative Approaches to Supplier Evaluation Service Level Agreement The Seven Cs of Effective Supplier Evaluation Module 10: Category Management Introduction to Category Management Categories of Category Management Themes of Category Management Category Management Risk Profiling Corporate Travel Capital Investment Procurement Module 11: Inventory Management Introduction Provisioning System Order Quantities & Stock Control Material Requirement Planning (MRP) Defining MRP The Main Features of an MRP System MRP2 Distribution Resource Planning Enterprise Resource Planning Lean & Agile Supply Module 12: E-Procurement E-SCM & E-Procurement Electronic Data Interchange (EDI) E-Hub, Exchanges, Portals, Marketplace E-Catalogue E-Auction E-Payment Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the course exam, you will be able to apply for a CPD accredited certificate. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Manufacturing professionals interested in procurement and e-procurement. Business professionals looking to enhance their procurement skills. Students interested in pursuing a career in procurement in the manufacturing industry. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation. Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace. All students must have a passion for learning and literacy, as well as being over the age of 16. Career path Purchasing Manager - £37,500 Supply Chain Manager - £42,000 Procurement Officer - £28,000 Inventory Manager - £30,000 Materials Manager - £34,000 Category Manager - £45,000

This course will help you get a deeper understanding of Robotic Process Automation (RPA) with hands-on experience by helping you build your own automated robot using UiPath Studio.

This course delves into the complex relationship between safeguarding practices and counseling techniques. It explores the causes and types of depression, as well as various treatment approaches including medication and complementary therapies. Discover how counseling plays a vital role in addressing depression, exploring different approaches, and offering additional study materials to deepen your knowledge. Learning Outcomes: Understand the underlying causes of depression. Identify and differentiate between various types of depression. Explore the range of medication options for depression treatment. Learn about complementary alternative therapies for managing depression. Examine counseling approaches tailored to addressing depression. Develop insights into the intersection of safeguarding and counseling. Gain practical knowledge to support individuals dealing with depression. Access additional study materials for comprehensive learning. Why buy this Safeguarding and Counselling?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Safeguarding and Counselling you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Safeguarding and Counselling course is ideal for Mental health professionals and counselors. Healthcare practitioners. Individuals interested in mental health and wellbeing. Students pursuing psychology or counseling studies. Prerequisites This Safeguarding and Counselling was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Licensed Professional Counselor - Average Earnings: $40,000 - $70,000 per year. Clinical Psychologist - Average Earnings: $60,000 - $120,000 per year. Mental Health Therapist - Average Earnings: $40,000 - $70,000 per year. Social Worker (Mental Health) - Average Earnings: $40,000 - $70,000 per year. Psychiatric Nurse Practitioner - Average Earnings: $100,000 - $150,000 per year. Course Curriculum Safeguarding and Counselling Course Module 01: Introduction to Safeguarding 00:21:00 Module 02: An Introduction to Safeguarding of Vulnerable Adults 00:30:00 Module 03: Laws and Guidance 00:43:00 Module 04: Safeguarding Legislations 00:30:00 Module 05: Understanding Abuse and Neglect 00:36:00 Module 06: Child Abuse 00:49:00 Module 07: Sexual Abuse 00:38:00 Module 08: Understanding the Importance of Communication in Care 00:30:00 Module 09: Sharing Information and Responding To a Disclosure 00:30:00 Module 10: Record Keeping 00:18:00 Module 11: Risks and Risk Assessment 00:16:00 What Causes Depression Introduction 00:05:00 Melancholy and the History of Counselling 00:07:00 Signs of Depression 00:07:00 Depression and the Brain 00:06:00 Depression and Neurons 00:09:00 Stress and depression 00:10:00 Environmental and Health Factors 00:04:00 Depression and Sleep Disorders 00:06:00 Somatic Symptoms 00:06:00 Risk Factors 00:07:00 Module 1: Assessment Questions 00:05:00 Different Types of Depression Classifying Depression & Different Classification Methods 00:07:00 Cyclothymia 00:06:00 Depression and Creative Minds 00:07:00 Dysthymia, Pre-Menstrual Dysphoric Disorder, and Atypical Depression 00:07:00 Bipolar / Manic Depression 00:06:00 Antenatal & Postpartum Depression 00:09:00 Bereavement and Grief 00:09:00 Dysthymia in Children and Adolescents 00:04:00 Depression and the Elderly 00:06:00 Psychosocial & Health Factors in the Elderly 00:03:00 Module 2: Assessment Questions 00:04:00 Different Types of Medicine Neurogenesis 00:04:00 Monoamine Oxidase Inhibitors 00:04:00 Serotonin Syndrome 00:03:00 Selective Serotonin Reuptake Inhibitors 00:03:00 Tyramine 00:03:00 Medication Statistics and Doctors in the UK & USA 00:10:00 Module 3: Assessment Questions 00:03:00 Complementary Alternative Therapies Lifestyle management, Diet, Exercise, Meditation 00:07:00 St John's Wort (hypericum perforatum) 00:05:00 Omega 3 Fatty Acids 00:04:00 Tai chi, Qigong 00:04:00 Yoga 00:04:00 Acupuncture 00:03:00 Art Therapy & Music Therapy 00:08:00 Module 4 Assessment Questions 00:04:00 Counselling Approaches to Depression Person Centred Therapy 00:07:00 Family or Couples Therapy 00:09:00 Stepped Care Model (approach) 00:10:00 Psychodynamic/Dynamic Interpersonal Therapy 00:06:00 Rational Emotive Behavioural Therapy 00:06:00 Clinical Hypnotherapy & Cognitive Behavioural Therapy 00:05:00 Clinical Hypnotherapy for Post Traumatic Stress Disorder 00:05:00 Gestalt Therapy 00:06:00 The Therapeutic Relationship 00:07:00 Knowledge and Qualities Necessary to a Counsellor 00:03:00 Module 5 assessment questions 00:03:00 Thank You and Good Bye! 00:03:00 Additional Study Materials Additional Study Materials: Safeguarding and Counselling 00:00:00