243 Courses

The Transport & Logistics Management for Retail Manager bundle is your ticket to a rewarding career in an industry that contributes over £124 billion annually to the UK economy. This comprehensive bundle covers all the vital aspects of transport & logistics, providing you with the knowledge and skills to thrive in this dynamic field. Our comprehensive bundle covers vital areas such as Logistic Management, Transport Manager, Supply Chain Management, Import/Export, Warehouse Operative, and Commercial Law. From optimising logistics networks to managing transportation operations, streamlining supply chains, facilitating international trade, enhancing warehouse operations, and understanding legal frameworks, these courses provide a holistic understanding of the industry. Take the first step towards a successful career by clicking the "Enroll Now" button, and join us on the journey to professional growth and exciting opportunities. Your future in Transport & Logistics Management for Retail Manager starts today! Learning Outcomes: Master transport & logistics management principles. Understand supply chain dynamics and optimisation. Navigate import/export operations with ease. Enhance warehouse operations and inventory management. Grasp the fundamentals of commercial law in the industry. Gain essential skills for a successful career in transport and logistics. Our Transport & Logistics Management for Retail Manager bundle offers a complete package of essential courses that cover every aspect of transport & logistics management. Let's delve into the exciting bundle included: Logistic Management: Learn the fundamentals of logistics, including inventory management, distribution strategies, and transportation coordination. Gain the expertise to optimise the movement of goods and ensure efficient supply chain operations. Transport Manager: Dive into the responsibilities of a transport manager, including route planning, fleet management, and regulatory compliance. Acquire the skills to lead a transportation team and ensure smooth operations effectively. Supply Chain Management: Discover the intricacies of supply chain management, from procurement and production to distribution and customer service. Learn how to streamline processes, minimise costs, and maximise overall efficiency. Import/Export: Understand international trade regulations, customs procedures, and documentation requirements comprehensively. Master the skills needed to navigate the complexities of import and export operations. Warehouse Operative: Learn the ins and outs of warehouse management, including inventory control, order fulfilment, and warehouse safety. Develop the practical skills necessary to optimise warehouse operations. Commercial Law: Explore the legal aspects of transport and logistics, including contracts, insurance, and liability. Understand the legal framework that governs the industry and ensure compliance with regulations. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the Transport & Logistics Management for Retail Manager bundle are: Aspiring transport and logistics professionals. Industry professionals are seeking career advancement. Warehouse operatives are transitioning to broader logistics roles. Supply chain professionals are expanding their knowledge. Business owners involved in import/export activities. Graduates or students are seeking comprehensive skills in transport and logistics management. Career path OurTransport & Logistics Management for Retail Manager bundle will prepare you for a range of careers, including: Logistics Manager Transport Manager Supply Chain Specialist Import/Export Coordinator Warehouse Manager Commercial Lawyer Operations Manager The salaries in this field range from approximately £25,000 to £60,000 per year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Gain a bird's eye view of the Quantity Surveyor's responsibilities. Learn about Cost Management, Quantity Surveying Measurement, Predicting Potential Risk and Management.

A project manager is responsible for driving the whole project towards its goals. However, without the right skills, they can never reach the desired destination. Learn the skills that can help you lead projects with expertise from our exclusive Project Management: Beyond the Basics course. This course will train you in project management from the basics. In this comprehensive course, you will learn the key principles of project management. The course will explain the project lifecycle in detail. Then you will get introduced to the strategies for effective planning and scheduling. Further in the course, you will develop the skills required for HR management, performance management, and talent management. In addition, you will acquire the ability to manage procurement and purchasing.  The modules will also include valuable information on how to manage risks and conflicts. This is the perfect opportunity to build your skills and start climbing the career ladder. So join now! Key Learnings  Learn the core concepts of project management Enrich your knowledge of the stages of the project lifecycle Know the techniques for effective planning and scheduling Build your expertise in HR management, performance management, and talent management Get detailed information on business resilience and crisis management Grasp expertise in handling risks Why Choose to Study the Project Management: Beyond the Basics Course with Janets: Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certification​ Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £4.99. Print copy by post is also available at an additional cost of £9.99 and the same for PDF and printed transcripts. Who Is This Course For: The Project Management: Beyond the Basics course is for those who have little to no knowledge about project management. This course is an excellent opportunity for future project managers to build their skills in this area. Career Path Training offered by the Project Management: Beyond the Basics course could potentially benefit a range of roles, but would particularly enhance careers in Project Managers Supervisors Directors Course Content Module 01: Introduction to Project Management Introduction to Project Management 00:17:00 Module 02: PMBOK and PMI PMBOK and PMI 00:15:00 Module 03: Global Project Management Global Project Management 00:40:00 Module 04: Project Life Cycle Project Life Cycle 00:30:00 Module 05: Time Management Time Management 00:41:00 Module 06: Quality Management Quality Management 00:21:00 Module 07: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 08: Human Resource Management Introduction to Project Management 00:17:00 Module 09: Performance Management Performance Management 00:19:00 Module 10: Talent Management Talent Management 00:19:00 Module 11: Organising Meeting and Conferences Organising Meeting and Conferences 00:29:00 Module 12: Managing Resources Managing Resources 00:19:00 Module 13: Change Management Change Management 00:24:00 Module 14: Business Resilience and Crisis Management Business Resilience and Crisis Management 00:18:00 Module 15: Conflict Management Conflict Management 00:15:00 Module 16: Stress Management Stress Management 00:17:00 Module 17: Communication Skills Communication Skills 00:26:00 Module 18: Procurement & Purchasing Management Procurement & Purchasing Management 00:22:00 Module 19: Risk Management Risk Management 00:25:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Elevate your career in the construction industry with our comprehensive Diploma in Construction Management & Building Surveying. Gain expert knowledge in project management, building surveying, and construction processes. Our program equips you with the skills to lead successful construction projects and navigate the complexities of building surveying. Enroll now to advance your expertise and open doors to exciting opportunities in the dynamic field of construction management.

Follow your dreams by enrolling on the Purchasing and E-Procurement course today and develop the experience, skills and knowledge you need to enhance your professional development. Purchasing and E-Procurement will help you arm yourself with the qualities you need to work towards your dream job. Study the Purchasing and E-Procurement training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Purchasing and E-Procurement course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Purchasing and E-Procurement course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Purchasing and E-Procurement course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Purchasing and E-Procurement course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Purchasing and E-Procurement course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Purchasing and E-Procurement course. The Purchasing and E-Procurement course is designed by industry experts and is tailored to help you learn new skills with ease.  The Purchasing and E-Procurement is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Purchasing and E-Procurement when it suits you. Access the Purchasing and E-Procurement course modules from any internet-enabled device, including computers, tablets, and smartphones. The Purchasing and E-Procurement course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Purchasing and E-Procurement now and start learning instantly! What You Get Out Of Studying Purchasing and E-Procurement With Janets: Receive a digital Certificate upon successful completion of the Purchasing and E-Procurement course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Purchasing and E-Procurement training course is delivered through Janets' online learning platform. Access the Purchasing and E-Procurement content from any internet-enabled device whenever or wherever you want to. The Purchasing and E-Procurement course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Purchasing and E-Procurement course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Purchasing and E-Procurement course. After successfully passing the Purchasing and E-Procurement course exam, you will be able to apply for a CPD-accredited certificate as proof of your Purchasing and E-Procurement qualification. Certification All students who successfully complete the Purchasing and E-Procurement course can instantly download their digital certificate. You can also purchase a hard copy of the Purchasing and E-Procurement course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Purchasing and E-Procurement is ideal for those who already work in this sector or are an aspiring professional. This Purchasing and E-Procurement course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Purchasing and E-Procurement is open to all students and has no formal entry requirements. To study the Purchasing and E-Procurement course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Purchasing and E-Procurement is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Purchasing and E-Procurement and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module 01: Supply Chain Basics Supply Chain Basics 00:17:00 Module 02: Role of Procurement in an Organisation Role of Procurement in an Organisation 00:17:00 Module 03: The Purchasing Cycle The Purchasing Cycle 00:13:00 Module 04: Purchasing Toolkits Purchasing Toolkits 00:28:00 Module 05: Managing Competitive Bids Managing Competitive Bids 00:21:00 Module 06: Quality Management Quality Management 00:29:00 Module 07: Supplier Relationship Management Supplier Relationship Management 00:18:00 Module 08: Analysing and Reducing Risk in the Supply Chain Analysing and Reducing Risk in the Supply Chain 00:14:00 Module 09: Improving Efficiency and Accuracy Improving Efficiency and Accuracy 00:10:00 Module 10: Category Management Category Management 00:29:00 Module 11: Inventory Management Inventory Management 00:24:00 Module 12: E-Procurement E-Procurement 00:18:00 Mock Exam Mock Exam- Purchasing & Procurement 00:20:00 Final Exam Final Exam- Purchasing & Procurement 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Course Description Get instant knowledge from this bite-sized Building Surveyor Training Part - 1 course. This course is very short and you can complete it within a very short time. In this Building Surveyor Training Part - 1 course you will get fundamental ideas of building survey, the key understanding of building law principles, building procurement and so on. Enrol in this course today and start your instant first step towards learning about building surveys. Learn faster for instant implementation. Learning Outcome Familiarise with building survey Understand building law principles Gain in-depth knowledge of the building procurement and contract administration Deepen your understanding of building information modelling How Much Do Building Surveyors Earn? Senior - £48,000 (Apprx.) Average - £44,000 (Apprx.) Starting - £40,000 (Apprx.) Requirement Our Building Surveyor Training Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Building Surveyor Training Part - 1 Module 01: Building Survey: An Introduction 00:22:00 Module 02: Building Law Principles 00:28:00 Module 03: Building Procurement and Contract Administration 00:50:00 Module 04: Building Information Modelling 00:33:00 Assignment Assignment - Building Surveyor Training Part - 1 00:00:00

Description: Every company that manufactures products or supplies manufacturers requires the services of a fleet manager. This means that people in this industry are sought after for their ability to manage the practical demands of vehicle selection and management, procurement and maintenance, this Diploma is ideal answer to the demand. The Fleet Management Diploma aims to provide you with an analysis of the motor industry, as well as an in-depth understanding of Vehicle Selection and Procurement, Maintenance Management and relevant systems. Understand the concepts of Fleet Management as a discipline and related applicable scientific principles. Formulate a Fleet Policy and have a full view of critical policy issues that have to be included in that fleet policy. Learn about the fleet life cycle and how intertwined and interdependent the life cycle stages are on one another. Drive your career forward with this course and take your success to the next level. Assessment and Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? Fleet Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Fleet Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction to Fleet Management 00:15:00 Purpose of Fleet Management 00:20:00 Role of Fleet Manager 00:20:00 Motor Industry Market 00:30:00 Fleet Management System 00:30:00 Fleet Lifecycle 00:30:00 Fleet Management Solutions 00:30:00 Fleet Management Implementation 00:20:00 Module: 02 Fleet Analysis 00:30:00 Architecture of Fleet Management Systems 00:30:00 Central System 00:30:00 Map Display 00:20:00 Vehicle Selection and Management 00:30:00 Vehicle Maintenance 00:30:00 Fleet Risk Management 00:15:00 Health, Safety & Security. 00:15:00 Critical issues in FM 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: Every company that manufactures products or supplies manufacturers requires the services of a fleet manager. Professionals in this industry are sought after for their ability to manage the practical demands of vehicle selection and management, procurement and maintenance.  This Fleet Management Diploma Course aims to provide you with an in-depth exploration of the motor industry. You will also gain an understanding of vehicle selection and procurement, maintenance management and relevant systems. This course will introduce you to the concepts of fleet management as a discipline and related applicable scientific principles. You will also learn how to formulate a fleet policy, with an overview of the critical policy issues that must be included. Finally, you will learn about the fleet life cycle and how interdependent life cycle stages are on one another. Are you interested in a career as a transport manager? Drive your success forward with this fleet management course and take your industry skills to the next level. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Fleet Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Fleet Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Fleet Management Module 01: Introduction to Fleet Management 00:05:00 Module 02: Cost Determination 00:15:00 Module 03: Cost Control 00:15:00 Module 04: Fuel Management 00:15:00 Module 05: Customer Relations and Service 00:20:00 Module 06: Capital Investments, Costs, Benefits, and Strategies 00:25:00 Module 07: Fleet Safety Program 00:15:00 Module 08: Personnel 00:20:00 Module 09: Fleet Purchasing 00:25:00 Module 10: Telematics in Fleet Management 00:20:00 Module 11: Maintenance and Reliability 00:20:00 Module 12: Motor Fleet Transportation Publicity 00:15:00 Module 13: Small Fleets 00:25:00 Module 14: Motor Fleet Safety and Security Management 00:15:00 Mock Exam Mock Exam - Fleet Management Diploma 00:20:00 Final Exam Final Exam - Fleet Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

📝 Bid Writing Training Course Overview: Master the Art of Winning Contracts Are you ready to elevate your skills in securing lucrative contracts through compelling bids? Look no further! Our 'Bid Writing Training' course is your comprehensive guide to becoming a proficient bid writer. From understanding the fundamentals to crafting winning proposals, this course empowers you to excel in the competitive world of procurement. 🌐 Module 1: Introduction to Bid Writing Embark on your bid writing journey with a comprehensive introduction to the fundamentals of successful bidding. Understand the nuances of procurement processes, industry standards, and the essential components that make a bid stand out in a competitive landscape. 🔍 Module 2: Researching the Bid Master the art of thorough bid research. Learn effective strategies to analyze bid requirements, assess competition, and gather vital information to tailor your proposal to the specific needs and expectations of the client. 📊 Module 3: Developing the Bid Strategy Craft winning bid strategies that set you apart from the competition. Explore techniques for understanding client needs, defining unique value propositions, and creating a compelling strategy that aligns with the client's goals. 📝 Module 4: Writing the Bid Proposal Hone your bid writing skills by delving into the intricacies of crafting a persuasive bid proposal. Learn how to structure your proposal, convey key messages effectively, and showcase your strengths to maximize your chances of winning contracts. 🔄 Module 5: Managing the Bid Process Navigate the bid process with finesse. From submission to post-bid activities, gain insights into managing timelines, addressing client queries, and refining your proposals based on feedback. Develop the skills needed to improve your success rate in the competitive world of bidding. 💼 Why Choose Our Bid Writing Training Course? Practical Learning: Hands-on exercises and real-world case studies for practical application. Expert Guidance: Learn from seasoned bid writers with a proven track record in successful procurement. Industry-Relevant Content: Stay updated on the latest trends and best practices in bid writing. Career Advancement: Open doors to lucrative opportunities in procurement and contract management. 📈 Enroll Now and Secure Your Success in Bid Writing! Don't miss the chance to become a skilled bid writer and propel your career to new heights. Our Bid Writing Training course equips you with the knowledge and expertise needed to navigate the complexities of procurement successfully. Enroll now and unlock the keys to winning contracts and advancing your professional journey! Course Curriculum Module 1_ Introduction to Bid Writing. Introduction to Bid Writing. 00:00 Module 2_ Researching the Bid. Researching the Bid. 00:00 Module 3_ Developing the Bid Strategy. Developing the Bid Strategy. 00:00 Module 4_ Writing the Bid Proposal. Writing the Bid Proposal. 00:00 Module 5_ Managing the Bid Process. Managing the Bid Process. 00:00

🏗️ Site Management Training Course Overview: Shaping Success in Construction Leadership Ready to take charge of construction projects and lead with excellence? Our 'Site Management Training Course' is tailored for individuals aspiring to become proficient site managers. From ensuring safety on site to managing resources and ensuring top-notch quality, this course equips you with the skills needed to navigate the dynamic world of construction leadership. 🌐 Module 1: Introduction to Site Management Embark on your journey with a comprehensive introduction to the principles and responsibilities of site management. Understand the critical role a site manager plays in construction projects, from project initiation to completion. Lay the groundwork for becoming a successful leader in the construction industry. ️ Module 2: Health and Safety on Site Prioritize the well-being of your team with a deep dive into health and safety protocols on construction sites. Learn to identify and mitigate risks, implement safety measures, and create a secure working environment. Ensure compliance with industry standards and regulations to protect both workers and the project. 📅 Module 3: Planning and Scheduling Master the art of strategic planning and scheduling for construction projects. Explore techniques for creating realistic project timelines, allocating resources efficiently, and maintaining project progress. Learn to overcome challenges and optimize schedules to ensure timely project delivery. 🛠️ Module 4: Resource Management Effectively manage resources to optimize project outcomes. Learn to allocate manpower, materials, and equipment efficiently. Explore strategies for cost control, procurement, and logistics management to ensure that resources are utilized effectively throughout the construction process. 🌟 Module 5: Quality Management Elevate the standards of your construction projects with a focus on quality management. Understand the principles of quality assurance and control. Explore techniques for monitoring and evaluating construction processes to ensure adherence to specifications and standards, resulting in superior project outcomes. 🏗️ Why Choose Our Site Management Training Course? Practical Learning: Hands-on exercises and real-world case studies for practical skill development. Expert Guidance: Learn from seasoned site managers with extensive experience in construction leadership. Interactive Learning: Engage in activities designed to enhance your site management skills dynamically. Career Advancement: Open doors to diverse opportunities in construction project management. 🚧 Enroll Now and Lead the Future of Construction Projects! Don't miss the opportunity to become a skilled and effective site manager. Our Site Management Training Course is your gateway to mastering the skills and techniques needed to excel in construction leadership. Enroll now and shape the success of your construction projects with confidence! Course Curriculum Module 1_ Introduction to Site Management. Introduction to Site Management. 00:00 Module 2_ Health and Safety on Site. Health and Safety on Site. 00:00 Module 3_ Planning and Scheduling. Planning and Scheduling. 00:00 Module 4_ Resource Management. Resource Management. 00:00 Module 5_ Quality Management. Quality Management. 00:00