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Leading mental health for supervisors, team leaders and managers is about leading your team and mental health first aiders to a healthy productive way, increasing respect, getting a mutual understanding for todays and tomorrows workforce.
Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
Conflict Resolution Skills (In-Person) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
QA Level 3 Award In Paediatric First Aid (Annual Refresher) (RQF) Half day course Have you already got a valid Emergency Paediatric First Aid or Paediatric First Aid certificate? Can you still remember everything you were taught? Ofsted and HSE highly recommend Paediatric Annual Refreshers to keep your skills and knowledge up to date! Course Contents: Managing an Unresponsive Infant or Child Adult, Child and Infant Recovery Position Infant and Child CPR How to use an AED on an Infant and Child Choking Adult, Infant and Child Wounds and Bleeding Shock Benefits of this course: Have you already got a valid Emergency Paediatric First Aid or Paediatric First Aid certificate? Can you still remember everything you were taught? This course is fully accredited, thus ensuring you have done your due diligence It is taught in a fun, engaging, hands on way, so you get lots of practice in You will really enjoy yourself while re-learning these life-saving skills Accredited, Ofqual regulated qualification: Our Paediatric First Aid (Annual Refresher) course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Paediatric First Aid certificate will fulfill the legal requirements. It is a very good way to make sure you and your employees are trained in First Aid for Children and Infants (babies).The Ofqual Register number for this course is 603/3153/7
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Level 1 Award In Skills for Childcare Do you want to start a career in Child Care or improve your Child Care skills? So, this Level 1 Award In Skills for Childcare course is suitable for you. The Level 1 Award In Skills for Childcare course covers basic to advanced Child Care topics, allowing you to improve your skills. This Level 1 Award In Skills for Childcare course teaches how to respect and value children. Also, the Level 1 Award In Skills for Childcare course is suitable for learning any consequences of working in early years settings. Our Level 1 Award In Skills for Childcare can help you with your personal growth and development as well as your young children’s wellbeing. So, if you want to avance your career, enrol in the Level 1 Award In Skills for Childcare course immediately! Learning Outcomes Of Level 1 Award In Skills for Childcare After completing the Level 1 Award In Skills for Childcare course, the learner will be able to – Respecting and valuing children through the Level 1 Award In Skills for Childcare course. This Level 1 Award In Skills for Childcare describes how to work in an early years setting. The Level 1 Award In Skills for Childcare course also explains the growth and development of young children Special Offers of this Level 1 Award In Skills for Childcare Course This Level 1 Award In Skills for Childcare Course includes a FREE PDF Certificate Lifetime access to this Level 1 Award In Skills for Childcare Course Instant access to this Level 1 Award In Skills for Childcare Course Get FREE Tutor Support to this Level 1 Award In Skills for Childcare Course Level 1 Award In Skills for Childcare Enhance your childcare expertise with the Level 1 Award in Skills for Childcare course, designed to cover a wide range of topics from basic to advanced levels. This comprehensive program teaches you the importance of respecting and valuing every child, fostering an inclusive environment. The Level 1 Award in Skills for Childcare course is ideal for understanding the consequences of working in early years settings, ensuring you are well-prepared for the challenges ahead. Moreover, this course supports your personal growth and development, while prioritizing the well-being of young children. Enroll in the Level 1 Award in Skills for Childcare course today and make a positive impact in childcare! Who is this course for? Level 1 Award In Skills for Childcare This Level 1 Award In Skills for Childcare course is suitable for anyone who is aspiring to know this subject to enhance their knowledge. Requirements Level 1 Award In Skills for Childcare To enrol in this Level 1 Award In Skills for Childcare Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 1 Award In Skills for Childcare Course. Be energetic and self-motivated to complete our Level 1 Award In Skills for Childcare Course. Basic computer Skill is required to complete our Level 1 Award In Skills for Childcare Course. If you want to enrol in our Level 1 Award In Skills for Childcare Course, you must be at least 15 years old. Career path Level 1 Award In Skills for Childcare After completing this Level 1 Award In Skills for Childcare course, you may be able to pursue a variety of promising career opportunities, such as nursery, childcare and education.