2316 Courses

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

***24 Hour Limited Time Flash Sale*** GDPR, Legal Advisor & Office Management- QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unleash your potential with our comprehensive GDPR, Legal Advisor & Office Management bundle! With 3 QLS-endorsed courses and 5 additional CPD QS accredited courses, this bundle is designed to arm you with a profound understanding of the legalities and administrative dynamics of the business world. Stand tall in the ever-changing legal environment with our Legal Advisor and GDPR Certificate courses. Become the backbone of your office with our Office Management course. Your journey won't stop here. The Contracts Law UK 2021, Commercial Law, Business Law, Employment Law, and Business Writing Stories courses are ready to shape you into a top-notch professional. The best part? You'll receive hardcopy certificates for the QLS-endorsed courses, serving as tangible evidence of your newfound expertise. Let your learning journey commence with our GDPR, Legal Advisor & Office Management bundle! Key Features of the GDPR, Legal Advisor & Office Management- QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our GDPR, Legal Advisor & Office Management- QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Office Management QLS Course 02: Legal Advisor QLS Course 03: GDPR Certificate 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Contracts Law UK 2021Course 02: Commercial lawCourse 03: Business LawCourse 04: Employment LawCourse 05: Business Writing In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our GDPR, Legal Advisor & Office Management- QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Upon completing this bundle, you will: Gain an in-depth understanding of GDPR and its application in businesses. Acquire knowledge about the roles and responsibilities of a legal advisor. Master the strategies and techniques for efficient office management. Understand the nuances of Contracts Law UK 2021 and its business implications. Learn the principles of Commercial and Business Law and how they shape businesses. Understand Employment Law and its impact on workplace dynamics. Develop effective Business Writing abilities to clearly communicate in a professional setting. This GDPR, Legal Advisor & Office Management bundle promises a well-rounded learning experience. It delves deep into the core subjects of GDPR and Legal Advisory, offering you the theoretical knowledge to navigate these complex areas. Similarly, the Office Management course offers an understanding of office dynamics and the role you play in shaping it. Additionally, the bundle includes CPD QS accredited courses like Contracts Law UK 2021, Commercial Law, Business Law, Employment Law and Business Writing Stories that add to your competence. Learning these subjects equips you with a comprehensive understanding of different legal aspects, administrative strategies and communication skills necessary in the modern business world. Embark on this journey of knowledge, and see the benefits unfold in your career progression! CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals aspiring to become legal advisors or office managers. Professionals seeking to expand their knowledge in GDPR and other legal aspects. Entrepreneurs wanting to understand legal compliance and office dynamics. Students studying law, business or management who wish to supplement their learning. Career path Legal Advisor: Annual salary ranges from £30,000 to £90,000. Office Manager: Annual salary ranges from £22,000 to £45,000. Compliance Officer (GDPR): Annual salary ranges from £25,000 to £65,000. Contracts Lawyer: Annual salary ranges from £45,000 to £130,000. Business Law Consultant: Annual salary ranges from £40,000 to £120,000. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Overview This comprehensive course on Diploma in Lean Leadership and Change Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Diploma in Lean Leadership and Change Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Diploma in Lean Leadership and Change Management. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Lean Leadership and Change Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 81 lectures • 06:40:00 total length •Why 00:04:00 •What 00:04:00 •Curriculum 00:05:00 •How 00:04:00 •What is Culture: 00:06:00 •Culture Drivers: 00:08:00 •Resources: 00:05:00 •Activity 1: 00:03:00 •House of Lean: 00:03:00 •Evolution: 00:04:00 •Shingo: 00:09:00 •Honda: 00:09:00 •Activity 2: 00:02:00 •JIT: 00:07:00 •Kanban: 00:08:00 •Continuous Improvement and Leadership: 00:04:00 •Waste Intro: 00:10:00 •Forms of Waste 1: 00:06:00 •Management Waste: 00:07:00 •Activity3: 00:02:00 •Scientific Method: 00:07:00 •Gemba Walk: 00:06:00 •Heijunka: 00:05:00 •Visual Display: 00:07:00 •Activity 4: 00:02:00 •Kaizen: 00:06:00 •Lean Leadership Intro: 00:07:00 •The Mind of the Lean Leader: 00:04:00 •The Mind of the Lean Leader - Transitions: 00:07:00 •Lean Leadership1. External Challenge: 00:06:00 •Lean Leadership 2. Internal Challenge: 00:06:00 •Activity 5: 00:02:00 •Lead WSA: 00:02:00 •Be the Model: 00:03:00 •Coach Others: 00:07:00 •Motivation: 00:04:00 •Reinforce Your Strategy: 00:04:00 •Activity 6: 00:01:00 •Intrinsic Reinforcement: 00:08:00 •Paths to Lean: 00:05:00 •How You Change: 00:03:00 •Design Thinking: 00:08:00 •Design Process: 00:09:00 •Capability Analysis: 00:05:00 •Charter: 00:05:00 •Activity 7: 00:02:00 •Design Team: 00:06:00 •Discovery: 00:06:00 •Discover the Process: 00:07:00 •Dream: 00:07:00 •Design technical: 00:07:00 •Design Structure: 00:08:00 •Social Design: 00:06:00 •Activity 8: 00:03:00 •VON Case Study: 00:10:00 •WSA Summary: 00:04:00 •Activity 9: 00:02:00 •Why Teams: 00:06:00 •Types of Teams: 00:06:00 •Team Charter: 00:05:00 •Team Maturity: 00:05:00 •Team Roles and Responsibilities: 00:05:00 •Team Agenda: 00:05:00 •Activity 10: 00:02:00 •Facilitation 1: 00:06:00 •Facilitation 2: 00:04:00 •Team Scoreboard: 00:07:00 •Activity 11: 00:01:00 •Map Team's Work: 00:03:00 •Attitudes: 00:05:00 •Five Whys: 00:03:00 •PDSA 1: 00:04:00 •PDSA 2: 00:04:00 •PDCA example: 00:01:00 •Activity 12: 00:01:00 •A3: 00:06:00 •Standard Work: 00:05:00 •Leader Standard Work: 00:04:00 •Activity 13: 00:02:00 •Summary: 00:03:00 •Additional Study Materials: Diploma in Lean Leadership and Change Management: 00:00:00

Building strong social relationships is a goal many of us strive for, yet it can feel like a complex task. The "Achieving Social Relationship Goals Course" is designed to help you improve your social interactions, understand the dynamics of building meaningful connections, and ultimately strengthen your relationships. Whether you’re looking to enhance your friendships, deepen family bonds, or improve your workplace relationships, this course offers valuable insights into how relationships work and how to foster them with confidence. Through a combination of expert guidance and proven techniques, this course helps you navigate the challenges of building trust, communicating effectively, and managing expectations. With an emphasis on emotional intelligence and empathy, you'll learn how to foster connections that are genuine and sustainable. The practical strategies provided will assist you in recognising your relationship needs and offer the tools to form positive, lasting social bonds. Whether you’re struggling with social anxiety or simply want to take your relationships to the next level, this course provides a thoughtful and structured approach to achieving your social goals. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Social Relationship Goals Module 2: Effective Communication Skills Module 3: Conflict Resolution Strategies Module 4: Establishing Healthy Boundaries Module 5: Building Trust and Strengthening Relationships Module 6: Diversity and Inclusion in Relationships Module 7: Long-Term Relationship Maintenance Module 8: Social Relationships in the Digital Age Module 9: Action Planning and Goal Setting Learning Outcomes Master effective communication for impactful interactions. Resolve conflicts using proven strategies and maintain harmony. Establish and maintain healthy boundaries in diverse relationships. Build trust and strengthen connections for enduring relationships. Embrace diversity, fostering inclusivity in your social circles. Navigate the challenges of long-term relationship dynamics with confidence. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aiming to enhance workplace relationships. Students navigating the complexities of social interactions. Individuals committed to personal growth and relationship mastery. Couples seeking tools for sustaining long-term connections. Anyone eager to navigate the digital landscape of social relationships. Those wanting to build trust and strengthen connections in diverse environments. Individuals aspiring to resolve conflicts with finesse. Those interested in creating a strategic action plan for relationship goals. Career path Relationship Counsellor HR Specialist Communication Specialist Diversity and Inclusion Officer Social Media Manager Personal Development Coach Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Software and Web Development bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Software and Web Development related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Software and Web Development bundle will help you build a solid foundation to become a proficient worker in the sector. This Software and Web Development Bundle consists of the following 30 CPD Accredited Premium courses - Course 1: C++ Development: The Complete Coding Guide Course 2: Basic C# Coding Course 3: Computer Vision: C++ and OpenCV with GPU support Course 4: Python Basic Programming for Absolute Beginners Course 5: Python Programming for Everybody Course 6: Intermediate Python Coding Course 7: Level-3 Machine Learning Course with Python Course 8: Learn to Use Python for Spatial Analysis in ArcGIS Course 9: Higher Order Functions in Python - Level 03 Course 10: Javascript Programming for Beginners Course 11: Basic Asynchronous JavaScript Course 12: JavaScript Functions Course 13: JavaScript Promises Course 14: JavaScript Foundations for Everyone Course 15: JavaScript Masterclass: ES6 Modern Development Course 16: jQuery Masterclass Course: JavaScript and AJAX Coding Bible Course 17: Microsoft SQL Server Development for Everyone Course 18: SQL Programming Masterclass Course 19: SQL NoSQL Big Data and Hadoop Course 20: Introduction to Data Analysis Course 21: Data Science with Python Course 22: Data Analytics with Tableau Course 23: R Programming for Data Science Course 24: Complete Google Analytics Course Course 25: Quick Data Science Approach from Scratch Course 26: Root Cause Analysis Course 27: Google Data Studio: Data Analytics Course 28: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 29: Business Intelligence and Data Mining Masterclass Course 30: Need Another ONE COURSE 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1:Career Development Plan Fundamentals Course 2:CV Writing and Job Searching Course 3:Interview Skills: Ace the Interview Learning Outcome This tailor-made Software and Web Development bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Software and Web Development Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Software and Web Development bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Software and Web Development Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Overview This comprehensive course on Ladder Safety will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Ladder Safety comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Ladder Safety. It is available to all students, of all academic backgrounds. Requirements Our Ladder Safety is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 6 lectures • 01:16:00 total length •Introduction to Ladder Safety: 00:14:00 •Ladder Classifications and Uses: 00:23:00 •Pre-use Safety Inspections and Risk Assessment: 00:11:00 •Setting Up and Safe Use of Ladders: 00:15:00 •Placement Considerations and Securing a Ladder: 00:13:00 •Assignment - Ladder Safety: 3 days

The 'SEN Learning Support Assistant Skills' course provides comprehensive training for Learning Support Assistants (LSAs) working with children in a school environment. Participants will learn essential skills and gain knowledge about safeguarding, working with children with Special Educational Needs (SEN), and professional development. Learning Outcomes: Understand the diverse roles and responsibilities of a Learning Support Assistant (LSA) in a school setting. Develop effective skills for working with children, providing support, and assessing their individual needs. Gain knowledge and techniques for providing inclusive support and meeting the needs of all children, including those with SEN. Learn about safeguarding and promoting the well-being of children and young people in the educational setting. Acquire strategies for handling emergencies and ensuring a safe learning environment for students. Understand the concept of Special Educational Needs (SEN) and the unique requirements of children with SEN. Explore opportunities for professional development and growth as a Learning Support Assistant. Learn time and stress management techniques to enhance effectiveness and well-being in the role of an LSA. Why buy this SEN Learning Support Assistant Skills? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the SEN Learning Support Assistant Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This SEN Learning Support Assistant Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This SEN Learning Support Assistant Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This SEN Learning Support Assistant Skills is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module-1: The Roles of a Learning Support Assistant (LSA) The Roles of a Learning Support Assistant (LSA) 00:26:00 Module-2: Working with Children in a School Working with Children in a School 00:18:00 Module-3: Assessing Students Assessing Students 00:12:00 Module-4: Skills of a Learning Support Assistant Skills of a Learning Support Assistant 00:23:00 Module-5: Providing for All Children Providing for All Children 00:28:00 Module-6: Safeguarding and Wellbeing of Children and Young People Safeguarding and Wellbeing of Children and Young People 00:22:00 Module-7: Dealing with Emergencies Dealing with Emergencies 00:21:00 Module-8: Special Educational Needs (SEN) Special Educational Needs (SEN) 00:38:00 Module-9: Professional Development Professional Development 00:24:00 Module-10: Time and Stress Management Time and Stress Management 00:21:00 Assignment Assignment - SEN Learning Support Assistant Skills 00:00:00

Are you someone who is in the business industry and have you ever heard of the Knowledge Management concept? Do you want to learn how to apply this to your organization? Then this module will surely be a big help to you and your organization! Description: Knowledge Management is to establish a system that can capture knowledge that consists of business strategies, policies, and practices at all levels of the company. This is important for anyone in the business industry to succeed. To be able to know about knowledge management, you have to understand this concept and learn to identify the dos and don'ts. You will also know the life cycle, paradigm, and models of Knowledge Management. After knowing everything about Knowledge Management, you will learn how to implement this to your business. Who is the course for? Management professionals and experts that need to learn about knowledge management. Anyone who is interested in knowledge management and how it works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Knowledge Management Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Manager Supervisor Team Leader. Knowledge Management Diploma Module One - Getting Started 00:15:00 Module Two - Understanding Knowledge Management 00:30:00 Module Three - Dos and Don'ts 00:30:00 Module Four - The Knowledge Management Life Cycle 01:00:00 Module Five - The New Knowledge Management Paradigm 01:00:00 Module Six - Knowledge Management Models 00:30:00 Module Seven - Building a Knowledge Management Rationale 01:00:00 Module Eight - Customizing Knowledge Management Definitions 00:30:00 Module Nine - Implementing Knowledge Management in Your Organization 01:00:00 Module Ten - Tips for Success 00:15:00 Module Eleven - Advance Topics 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Knowledge Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- Knowledge Management Diploma 00:20:00 Final Exam Final Exam- Knowledge Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Strategic Planning and Customer Relationship Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Strategic Planning and Customer Relationship Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Strategic Planning and Customer Relationship Management bundle will help you build a solid foundation to become a proficient worker in the sector. This Strategic Planning and Customer Relationship Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01: Strategic Planning and Analysis for Marketing Course 02: Social Media Marketing Training Course 03: LinkedIn Marketing & Sales Lead Generation Blueprint Course 04: TikTok Marketing for Business Course 05: Facebook Marketing Course 06: Instagram Marketing Course 07: Candle Making Business Course 08: Setting Up Your Dog Grooming Business Course 09: Customer Relationship Management Course 10: Personal and Networking Skills Course 11: Effective Communication Skills Diploma Course 12: Decision Making and Critical Thinking Course 13: Marketing Online Course Course 14: Strategic Planning and Analysis for Marketing Course 15: Webinar Marketing Funnel Course 16: Sales & Selling Management Course Course 17: Petroleum Products : Specifications Properties Market Demand Course 18: Bitcoin Payment in Your Business Course 19: Professional Email Marketing Diploma Course 20: Affiliate Marketing Course 21: Digital Marketing - Growth Hacking Techniques Course 22: Digital Marketing Course 23: Lead Generation with Attraction Marketing for Business Course 24: Marketing Fundamentals Course 25: Pinterest Marketing Course 26: Youtube Marketing Diploma Course 27: Visual Merchandising Course 28: Content Management Course 29: Content Writing & Copy Writing For SEO and Sales Course 30: Email Content Writing 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Strategic Planning and Customer Relationship Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Strategic Planning and Customer Relationship Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Strategic Planning and Customer Relationship Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Strategic Planning and Customer Relationship Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Overview The challenging and stressful job of leading a team towards a goal can be quite easy if you have the right skills. Develop the key skills and expertise required to be a proficient leader with our Leadership & Management Diploma Complete Bundle.  This 8-in-1 bundle includes the following courses.    LEADERSHIP AND PEOPLE MANAGEMENT DIPLOMA PROFESSIONAL PROJECT MANAGEMENT DIPLOMA EMERGENCY PLANNING TRAINING LEADERSHIP & MANAGEMENT SITUATIONAL LEADERSHIP DIPLOMA PERSONAL LEADERSHIP TIME MANAGEMENT TRAINING DELEGATION SKILLS FOR MANAGERS   This bundle course is the perfect training ground for those who aspire to be great leaders. In this course, you will learn the core theories of leadership. The informative modules will teach you effective techniques for people management, emergency planning and project management. You will get the chance to develop the skills required for effective communication and employee motivation. Furthermore, you will be able to polish your delegation and time management skills. At the end of this bundle course, you will receive a certificate of achievement. This certificate will vouch for your leadership skills and open new doors of career opportunities. Join now! Learning Outcomes Understand the basic principles of people management Learn about different stages of the project life cycle Get introduced to the key elements of the emergency response procedure Familiarise yourself with the leadership theories Know how to keep the employees motivated Develop the ability to effectively communicate as a leader Improve your time management and delegation skills Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Project Management Time Management Delegation People Management Communication Motivation Who Should Take This Leadership & Management Diploma Complete Bundle? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Leadership & Management Diploma Complete Bundle is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Leadership & Management Diploma Complete Bundle will equip you with effective skills and abilities and help you explore career paths such as  Project Manager Human Resources Manager: Team Supervisor Consultant Entrepreneur