16003 Courses

Overview Gain the skills to supervise staff on food hygiene and safety in the catering industry, with this best-selling training program! The Food Hygiene and Safety Audit in Catering course is designed to provide food handlers who work in the catering industry with the knowledge and practical skills to ensure a solid food hygiene and safety system in the workplace. You will deepen your knowledge of key food safety legislation and procedures, taking your professionalism to the next level in no time. Enrol in this course and train your staff effectively on food hygiene and safety! Why buy this Food Hygiene and Safety Audit in Catering? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Food Hygiene and Safety Audit in Catering you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Food Hygiene and Safety Audit in Catering does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Food Hygiene and Safety Audit in Catering was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Food Hygiene and Safety Audit in Catering is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Lesson 01 Introduction 00:03:00 Delivery: area of focus contamination Lesson 02 Delivery and contamination 00:04:00 Back up storage: area of focus direct cross contamination Lesson 03 Direct cross contamination and fridge layout 00:03:00 Back up storage: Area of focus requirements for bacterial growth Lesson 04 Conditions for bacterial growth 00:05:00 Lesson 05 A recap and tips for fridge safety 00:02:00 Lesson 06 Back up storage task 00:01:00 Preparation: Area of focus indirect cross contamination Lesson 07 Introduction to indirect cross contamination 00:01:00 Lesson 08 Examples of indirect cross contamination 00:02:00 Lesson 09 Cross contamination controls 00:02:00 Preparation: Area of focus personal hygiene. Lesson 10 Introducing personal hygiene exercise 00:01:00 Lesson 11 Personal Hygiene standards and the risks of poor hygiene 00:05:00 Lesson 12 Personal hygiene task 00:01:00 Preparation: Area of focus food poisoning Lesson 13 Introduction to Food Poisoning 00:02:00 Lesson 14 Food poisoning symptoms exercise 00:04:00 Lesson 15 Course recap 00:05:00 The affect of temperature on bacteria Lesson 16 Affects of temperature on bacteria 00:05:00 Lesson 17 Focus on temperature 00:04:00 Lesson 18 Introducing the temperature task 00:01:00 Lesson 19 A reminder of the turkey 00:01:00 Service; areas of focus buffets and allergens Lesson 20 Buffet temperatures 00:03:00 Lesson 21 Allergens 00:06:00 Lesson 22 An update in allergen legislation 00:01:00 Lesson 23 Allergen and buffet task 00:01:00 A food safety audit: Area of focus pest control Lesson 24 Examples of pests 00:03:00 Lesson 25 Reducing the risk of pests 00:02:00 Lesson 26 Pest task 00:01:00 A food safety audit; Area of focus structure 2 lectures Lesson 27 Examining the structure 00:04:00 Lesson 28 Structural task 00:01:00 A food safety audit: area of focus cleaning and disinfection. Lesson 29 Checking standards 00:01:00 Lesson 30 Cleaning and disinfection definitions 00:03:00 Lesson 31 Cleaning task 00:01:00 Paper work and revision Lesson 32 Due diligence and paper work 00:02:00 Lesson 33 Checking paper work task 00:01:00 Lesson 34 A final goodbye 00:01:00

The 'Understanding Nutrition, Health and Dieting' course provides a comprehensive exploration of the fundamental principles of nutrition, equipping participants with essential knowledge to make informed dietary choices. Delve into the world of macronutrients and micronutrients, explore nutritional requirements across different life stages, and gain insights into healthy dieting practices. Learn about the role of nutrition in preventing and managing various diseases, including eating disorders, and understand the fundamentals of weight control and weight loss management. Learning Outcomes: Develop a deep understanding of the importance of nutrition for overall health and well-being. Acquire knowledge about macronutrients and micronutrients and their roles in the body. Understand nutritional requirements during different life stages, from pregnancy to adulthood. Gain insights into healthy dieting practices and weight control management. Recognize the impact of nutrition on various diseases and illnesses. Learn about the basics of the ketogenic diet and its potential benefits. Explore the role of nutritionists in promoting health and providing dietary guidance. Gain the skills to make informed dietary choices and adopt a balanced and nutritious eating pattern. Why buy this Understanding Nutrition, Health and Dieting? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Understanding Nutrition, Health and Dieting there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Understanding Nutrition, Health and Dieting does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Individuals interested in understanding the fundamentals of nutrition and its impact on health. Health and wellness enthusiasts looking to enhance their knowledge of diet and nutrition. Individuals considering a career as a nutritionist or dietitian. Healthcare professionals seeking to broaden their understanding of nutrition and dietary principles. Prerequisites This Understanding Nutrition, Health and Dieting was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Nutritionist - Median salary of £25,000 - £35,000 per year. Dietitian - Median salary of £25,000 - £35,000 per year. Health Coach - Median salary of £20,000 - £30,000 per year. Wellness Consultant - Median salary of £25,000 - £35,000 per year. Fitness Instructor - Median salary of £15,000 - £25,000 per year. Course Curriculum Understanding Nutrition, Health and Dieting Module 01: Introduction to Nutrition Module 01: Introduction to Nutrition 00:14:00 Module 02: Nutrients for Life - Nutrients for Life Macronutrients Module 02: Nutrients for Life - Nutrients for Life Macronutrients 00:17:00 Module 03: Nutrients for Life - Micronutrients Module 03: Nutrients for Life - Micronutrients 00:18:00 Module 04: Nutrition Requirements from Pregnancy to Teenage Module 04: Nutrition Requirements from Pregnancy to Teenage 00:16:00 Module 05: Nutrition Requirements for Adults and Various Groups Module 05: Nutrition Requirements for Adults and Various Groups 00:17:00 Module 06: Healthy Dieting Module 06: Healthy Dieting 00:17:00 Module 07: Eating Disorders Module 07: Eating Disorders 00:20:00 Module 08: Diet and Nutrition Related Diseases Module 08: Diet and Nutrition Related Diseases 00:18:00 Module 09: Use of Nutrition in Different Illnesses/Diseases Module 09: Use of Nutrition in Different Illnesses/Diseases 00:20:00 Module 10: Weight Control Management Module 10: Weight Control Management 00:13:00 Module 11: Weight Loss Management Module 11: Weight Loss Management 00:16:00 Module 12: Basics of Ketogenic Diet Module 12: Basics of Ketogenic Diet 00:24:00 Module 13: The Role of Nutritionist Module 13: The Role of Nutritionist 00:19:00 Mock Exam Mock Exam - Understanding Nutrition, Health and Dieting 00:20:00 Final Exam Final Exam - Understanding Nutrition, Health and Dieting 00:20:00 Recommended Readings Recommended Readings - Understanding Nutrition, Health and Dieting 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Mental Health Care Training - MCA & DOLS Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Mental Health Care Training - MCA & DOLS Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Mental Health Care Training - MCA & DOLS Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Mental Health Care Training - MCA & DOLS Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Mental Health Care Training - MCA & DOLS? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Mental Health Care Training - MCA & DOLS there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Mental Health Care Training - MCA & DOLS course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Mental Health Care Training - MCA & DOLS does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Mental Health Care Training - MCA & DOLS was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Mental Health Care Training - MCA & DOLS is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Mental Health Care Training - MCA & DOLS Module 1. The Mental Capacity Act Module 1. The Mental Capacity Act 00:17:00 Module 2. Assessment of Mental Capacity Module 2. Assessment of Mental Capacity 00:16:00 Module 3. Best Interest Decision Making Module 3. Best Interest Decision Making 00:23:00 Module 4. Advocacy and Advance Planning Module 4. Advocacy and Advance Planning 00:17:00 Module 5. Providing Care or Treatment to People Who Lack Capacity Module 5. Providing Care or Treatment to People Who Lack Capacity 00:16:00 Module 6. Confidentiality and Record Keeping Module 6. Confidentiality and Record Keeping 00:13:00 Module 7. Public Bodies and Services Created by MCA Act 2005 Module 7. Public Bodies and Services Created by MCA Act 2005 00:12:00 Module 8. Interface with Legislation, Policy and Procedures Module 8. Interface with Legislation, Policy and Procedures 00:17:00 Module 9. Deprivation of Liberty Safeguards Module 9. Deprivation of Liberty Safeguards 00:19:00 Module 10. Authorised Deprivation Module 10. Authorised Deprivation 00:22:00 Module 11. Legal Background to DOLS Module 11. Legal Background to DOLS 00:16:00 Module 12. The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 12. The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic 00:20:00 Module 13. Liberty Protection Safeguards (LPS) Module 13. Liberty Protection Safeguards (LPS) 00:25:00

Overview In the modern workspace, the question often arises: who is responsible for health and safety in the workplace? Navigating through this query and the broader landscape of health and safety in the workplace, our meticulously crafted course, 'Workplace Health, Safety & Laws', beckons learners into an immersive experience. This programme not only elucidates the intricate facets of health and safety at the workplace but also demystifies the myriad rules that govern them. Dive more profoundly, and one uncovers a well-structured curriculum that guides you through the maze of health and safety law, ensuring every workplace becomes a sanctuary of safety and productivity. This course spans diverse work settings, outlining hazards and control mechanisms and empowering learners with the wisdom to champion health and safety in the workplace, making it paramount. Gone are the days when employee welfare was an afterthought. Today, the emphasis on health and safety in the workplace is undeniable. Equipping oneself with the knowledge of workplace health and safety laws prepares you to cultivate a secure working environment and positions you at the forefront of organisational excellence, where safety and productivity coexist harmoniously. Learning Outcomes: Attain a comprehensive understanding of workplace health and safety laws. Develop the prowess to manage health and safety in diverse work settings effectively. Ascertain skills to conduct detailed risk assessments and identify common workplace hazards. Master the knowledge required to address accidents and ill health in professional settings. Understand the intricacies of safeguarding against electrical, fire, and gas hazards. Why buy this Workplace Health, Safety & Laws? Unlimited access to the course forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Workplace Health, Safety & Laws there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Workplace Health, Safety & Laws course is ideal for Individuals aiming to comprehend the complex realm of health and safety in workplace scenarios. Managers and team leaders tasked with the responsibility of employee welfare. Business proprietors wishing to fortify their enterprises with robust safety measures. Graduates venturing into the corporate world, seeking a grasp on safety norms. Regulatory compliance officers keen on implementing and upholding safety standards. Prerequisites This Workplace Health, Safety & Laws does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Workplace Health, Safety & Laws was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path This Workplace Health, Safety & Laws is a great way for you to gain multiple skills from the comfort of your home. Health and Safety Advisor: £25,000 - £40,000 per annum. Risk Management Analyst: £30,000 - £45,000 per annum. Fire Safety Officer: £28,000 - £42,000 per annum. Gas Safety Engineer: £35,000 - £50,000 per annum. Workplace Welfare Coordinator: £28,000 - £43,000 per annum. Environmental Safety Consultant: £27,000 - £41,000 per annum. Course Curriculum Module 01: Workplace Health and Safety Laws Workplace Health and Safety Laws 00:05:00 Module 02: Managing for Health and Safety Managing for Health and Safety 00:42:00 Module 03: Risk Assessment and Common Risks Risk Assessment and Common Risks 00:07:00 Module 04: Workplace Health, Safety and Welfare Workplace Health, Safety and Welfare 00:06:00 Module 05: Accidents and Ill Health at Work Accidents and Ill Health at Work 00:04:00 Module 06: Electrical, Fire and Gas Safety Electrical, Fire and Gas Safety 00:06:00 Module 07: Safety in Different Work Settings Safety in Different Work Settings 00:05:00 Module 08: Work Equipment Hazards and Risk Control Work Equipment Hazards and Risk Control 00:06:00 Module 09: Other Health and Safety Hazards at Work Other Health and Safety Hazards at Work 00:05:00 Additional Reading Materials Additional Reading Materials - Workplace Health, Safety & Laws 00:00:00 Assignment Assignment - Workplace Health, Safety & Laws 00:00:00

Overview Imagine a profession where you are irreplaceable, an invaluable asset and have the duty of being compassionate. That's what being a dental nurse is all about. The role of a dental nurse requires extreme multitasking - ensuring utmost patient care, decontaminating dental instruments, checking on materials and supplies etc. Dental nurses must give outstanding chair-side assistance to the dentist while juggling all of these crucial responsibilities. With all of these responsibilities, a dental nurse must be his or her best self, which necessitates a diverse set of abilities. This Dental Nurse course will teach you all of the requisite knowledge to become an indispensable asset. With this all-inclusive course, you will learn about the dental assisting fundamentals while getting familiar with general dentistry instruments. This course will educate you on dental terminologies, oral diagnosis, treatment planning and more. Additionally, you will get a clear idea of the proper handling and storage of dental supplies. This dental nurse training will help you understand some crucial topics, such as - dental radiology, infection control, paediatric dentistry, etc. You will also get to know about dental office management and the standards of dental practice in the UK. Sign up for this Dental Nurse course today and set out to gain the best dental nurse training. What skills you will gain: Familiarity with the ABCs of the dental assisting field Detailed knowledge of general dentistry instruments. Understanding the management of the dental office. Dexterity in oral diagnosis and treatment planning. Complete comprehension of dental terminologies. Adequate knowledge of the proper handling and storage of dental supplies. Developed understanding of dental radiology and infection control. A solid foundation of paediatric dentistry. Skilfulness in the standards of dental practice in the UK Why buy this Dental Nurse? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Dental Nurse there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Dental Nurse course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Dental Nurse does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Dental Nurse was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path This Dental Nurse course will provide you with a diverse set of highly sought-after job skills and put you on the fast track to a variety of rewarding career opportunities in the dental industry, such as- Dental Nurse Dental Hygienist Dental Assistant Dentist In the United Kingdom, the typical yearly pay for these job possibilities ranges between £10,000 - £30,000. Course Curriculum Module 01: Introduction to Dental Assisting Introduction to Dental Assisting 00:45:00 Module 02: General Dentistry Instruments General Dentistry Instruments 00:23:00 Module 03: Dental Office Management Dental Office Management 00:28:00 Module 04: Oral Diagnosis, Treatment Planning and Dental Terminology Oral Diagnosis, Treatment Planning and Dental Terminology 00:29:00 Module 05: General Handling and Safety of Dental Materials in the Dental Office General Handling and Safety of Dental Materials in the Dental Office 01:01:00 Module 06: Infection Control and Instruments Infection Control and Instruments 00:24:00 Module 07: Dental Radiology Dental Radiology 00:35:00 Module 08: Paediatric Dentistry Paediatric Dentistry 00:47:00 Module 09: The Professional Dental Assistant The Professional Dental Assistant 00:23:00 Module 10: Standards of Dental Practice in the UK Standards of Dental Practice in the UK 00:19:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special TRX Bodyweight Workout - Fat Loss & Muscle Building Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The TRX Bodyweight Workout - Fat Loss & Muscle Building Training Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This TRX Bodyweight Workout - Fat Loss & Muscle Building Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This TRX Bodyweight Workout - Fat Loss & Muscle Building Training Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this TRX Bodyweight Workout - Fat Loss & Muscle Building Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the TRX Bodyweight Workout - Fat Loss & Muscle Building Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This TRX Bodyweight Workout - Fat Loss & Muscle Building Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This TRX Bodyweight Workout - Fat Loss & Muscle Building Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This TRX Bodyweight Workout - Fat Loss & Muscle Building Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This TRX Bodyweight Workout - Fat Loss & Muscle Building Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Introduction & What you will learn 00:02:00 TRX explained: Why it can be better than normal exercise 00:02:00 TRX Fundamentals Who is TRX for? 00:04:00 What are the benefits of TRX? 00:03:00 Most common TRX mistakes 00:03:00 How to set up your TRX trainer system 00:03:00 Your TRX Workout The TRX Workout Plan 00:04:00 How to progress with your TRX workout 00:05:00 The right warm up 00:01:00 Dynamic stretching routine 00:03:00 Exercise Videos Compound vs isolation exercises 00:02:00 TRX Biceps Curl 00:01:00 TRX Body Row 00:01:00 TRX Chest Flyes 00:01:00 TRX Chest Press 00:01:00 TRX Hamstring Curl 00:01:00 TRX Lunge and Row 00:01:00 TRX Lunges 00:01:00 TRX Pike Press 00:01:00 TRX Plank 00:01:00 TRX Push Up 00:01:00 TRX Side Plank 00:01:00 TRX Single Leg Squats 00:01:00 TRX Squats 00:01:00 TRX Triceps Extensions 00:01:00 TRX Y Flyes 00:01:00 TRX And Cardio How to combine TRX and Cardio 00:04:00 TRX Cardio routine 00:03:00 Boosting Your Results Boosting your results overview 00:01:00 Step by step muscle building formula 00:09:00 Best Beginner Supplements 00:04:00

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

Overview In the realm of digital publishing, the Amazon Kindle platform remains an undisputed leader, reshaping the way readers consume and authors disseminate their stories. Our 'Amazon Kindle Master Class' is designed to guide budding authors through the intriguing intricacies of the Kindle publishing process. Embarking on this course, learners will discover not only the theoretical underpinnings but also the strategic avenues to select compelling topics, write efficiently, and confidently launch their books on Amazon's esteemed platform. Delve into the very essence of Kindle publishing with a comprehensive exploration of the exclusive '1 Hour Kindle Method' and the manifold benefits it boasts. By weaving through the curriculum, authors-in-the-making will demystify the swift processes of penning, peer editing, cover design, and self-publishing. And as they journey further, the path becomes a rite of affirmation, grounding them in their inner strength and innate wisdom, readying them to make an indelible mark in the literary world. The course culminates with a reflective postscript, inviting learners to ponder their journey, embrace their achievements, and chart the road ahead, fortified with newfound skills and insights. Learning Outcomes: Understand the fundamental principles behind Kindle's publishing method. Identify compelling topics for book-writing from key sources. Execute efficient strategies to accelerate the book completion process. Master the steps of peer editing, cover designing, and swift self-publishing. Harness personal affirmations to enhance inner strength and wisdom for a successful writing journey. Why buy this Amazon Kindle Master Class course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Amazon Kindle Master Class there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Amazon Kindle Master Class course for? Aspiring authors keen on navigating the Kindle publishing platform. Writers seeking streamlined processes to select and develop topics. Individuals aiming to swiftly and efficiently complete their books. Those yearning for personal growth through inner affirmations. Digital publishing enthusiasts eager to understand the Kindle ecosystem. Prerequisites This Amazon Kindle Master Class does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Amazon Kindle Master Class was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Kindle Author: £25,000 - £80,000 (varies based on royalties and sales) per annum Book Cover Designer: £18,000 - £40,000 per annum Self-Publishing Consultant: £30,000 - £55,000 per annum Editor for Digital Publications: £22,000 - £50,000 per annum Ebook Marketing Specialist: £27,000 - £53,000 per annum Content Strategist: £28,000 - £60,000 per annum Course Curriculum Module 01: Kindle Method Explained Kindle Method Explained 00:09:00 Module 02: 4 Benefits of the 1 Hour Kindle Method 4 Benefits of the Kindle Method 00:06:00 Module 03: 6 Key Places to Look to Find Book-Worthy Topics 6 Key Places to Look to Find Book-Worthy Topics 00:11:00 Module 04: The 4-Step Process to Complete Your Book Faster The 4-Step Process to Complete Your Book Faster 00:12:00 Module 05: Peer Editing (Step 2) & Designing Your Cover (Step 3) Peer Editing (Step 2) & Designing Your Cover (Step 3) 00:10:00 Module 06: How to 'Self-Publish' Your Book Fast (Step 4) How to 'Self-Publish' Your Book Fast (Step 4) 00:04:00 Module 07: The 7 Most Important Steps to Completing Your Book The 7 Most Important Steps to Completing Your Book 00:07:00 Module 08: Affirmation - I Harness My Inner Strength Affirmation - I Harness My Inner Strength 00:02:00 Module 09: Affirmation - I Harvest My Innate Wisdom Affirmation - I Harvest My Innate Wisdom 00:02:00 Module 10: Postscript Postscript 00:04:00 Assignment Assignment - Amazon Kindle Master Class 00:00:00

Overview In a world where diversity is our strength, understanding the nuances of equality, diversity, and discrimination is paramount. The course 'Equality, Diversity and Discrimination' offers a comprehensive insight into the legislation relating to equality diversity and discrimination, ensuring that individuals and organisations are well-versed in the codes of practice for diversity equality inclusion and discrimination. From the foundational principles of human rights to the intricate details of unconscious bias and affirmative action, this course provides a holistic view, ensuring that learners are equipped to promote inclusivity and challenge discrimination in all its forms. The curriculum delves deep into the integration of equality and diversity into policies, highlighting the significance of promoting social inclusion. By exploring the links between values, attitudes, and beliefs, learners will gain a profound understanding of the root causes of stereotypes, prejudice, and bias.  In today's globalised society, fostering an environment of equality diversity inclusion and discrimination awareness is not just a moral imperative but also a strategic necessity. This course is a beacon for those who wish to be at the forefront of creating inclusive spaces, ensuring that every individual, irrespective of their background, feels valued and respected. Learning Outcomes: Understand the foundational principles of equality, diversity, and the various forms of discrimination. Gain knowledge of the legislation and codes of practice related to equality, diversity, and discrimination. Develop strategies to integrate equality and diversity into organisational policies and practices. Recognise and challenge stereotypes, prejudices, and biases, both conscious and unconscious. Explore the mechanisms of institutional discrimination and learn the importance of affirmative action and monitoring. Why buy this Equality, Diversity and Discrimination course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Equality, Diversity and Discrimination there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Equality, Diversity and Discrimination course for? Individuals keen on understanding the intricacies of equality and diversity in the modern world. Organisations aiming to foster an inclusive work environment. Policy makers and strategists focused on integrating equality and diversity principles. Educators and trainers looking to incorporate equality and diversity teachings. Advocates and activists championing for human rights and social inclusion. Prerequisites This Equality, Diversity and Discrimination does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Equality, Diversity and Discrimination was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Equality and Diversity Officer: £25,000 - £35,000 Annually Human Rights Advocate: £30,000 - £45,000 Annually Policy Advisor on Equality and Diversity: £40,000 - £55,000 Annually Diversity and Inclusion Consultant: £45,000 - £60,000 Annually Social Inclusion Manager: £35,000 - £50,000 Annually Unconscious Bias Trainer: £30,000 - £45,000 Annually Course Curriculum Module 01: Introduction to Equality, Diversity and Discrimination Introduction to Equality, Diversity and Discrimination 00:41:00 Module 02: Equality and Diversity Legislation Equality and Diversity Legislation 00:47:00 Module 03: Integrating Equality and Diversity into Policy Integrating Equality and Diversity into Policy 00:41:00 Module 04: Human Rights Human Rights 00:41:00 Module 05: Promoting Diversity and Social Inclusion Promoting Diversity and Social Inclusion 00:36:00 Module 06: Equality Analysis Equality Analysis 00:34:00 Module 07: Links between Values, Attitudes and Beliefs Links between Values, Attitudes and Beliefs 00:40:00 Module 08: Basics of Discrimination Basics of Discrimination 00:46:00 Module 09: Stereotypes, Prejudice, Discrimination and Bias Stereotypes, Prejudice, Discrimination and Bias 00:35:00 Module 10: Institutional Discrimination Institutional Discrimination 00:27:00 Module 11: Unconscious Bias Unconscious Bias 00:29:00 Module 12: Affirmative Action Affirmative Action 00:28:00 Module 13: Monitoring Equality and Diversity Monitoring Equality and Diversity 00:35:00 Assignment Assignment - Equality & Diversity and Discrimination 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Anger Management and Conflict Resolution Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Anger Management and Conflict Resolution Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Anger Management and Conflict Resolution Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Anger Management and Conflict Resolution Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Anger Management and Conflict Resolution? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Anger Management and Conflict Resolution there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Anger Management and Conflict Resolution course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Anger Management and Conflict Resolution does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Anger Management and Conflict Resolution was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Anger Management and Conflict Resolution is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Anger Management & Conflict Resolution Program Introduction video 00:04:00 Anger Management Module 1 Anger Management Module 1 Video 1 00:13:00 Anger Management Module 1 Video 2 00:14:00 Anger Management Module 1 Video 3 content 1 part A 00:15:00 Anger Management Module 1 Video 4 content 1 part B 00:15:00 Anger Management Module 1 Video 5 content 1 part C and content 2 00:14:00 Anger Management Module 1 Video 6 content 3 00:05:00 Anger Management Module 1 Video 7 content 4 00:11:00 Anger Management Module 1 Video 8 content 5 00:18:00 Anger Management Module 1 Video 9 00:05:00 Anger Management Module 2 Anger Management Module 2 Video Part 1 content 6 00:16:00 Anger Management Module 2 Video Part 2 conflict resolution 00:17:00 Anger Management Module 2 Video Part 3 manage and resolve anger communication 00:10:00 Anger Management Module 2 Video Part 4 manage and resolve anger forgiveness 00:15:00 Anger Management Module 3 Anger Management Module 3 Video part 1 content 7 part A 00:14:00 Anger Management Module 3 Video part 2 content 7 part B 00:16:00 Anger Management Module 3 Video part 3 content 8 part A 00:10:00 Anger Management Module 3 Video part 4 content 8 part B 00:17:00 Anger Management Module 3 Video part 5 content 8 part C 00:16:00 Anger Management Module 3 Video part 6 legal issues & aftercare 00:07:00