20588 Courses

The Complete Microsoft Office Diploma Mini Bundle gives you a structured path into digital admin skills without the fuss. Inside, you’ll find MS Word, Audio Typing, MS Excel, Minute Taking, and MS Project—five powerful tools you’re likely to bump into in any office role. Whether you’re preparing meeting minutes like a legend or trying to figure out which tab in Project controls your deadlines, this bundle has your back. It’s all delivered online, in your time, with content that cuts straight to what you need to know—no fluff, no filler, just the good stuff for getting things done properly. Learning Outcomes: Create and format professional documents using Word features. Boost typing accuracy and transcription speed with confidence. Track projects using MS Project timelines and task tools. Record and format minutes with clear structure and clarity. Use Excel to organise, calculate, and present business data. Improve organisation and digital efficiency across office tasks. Who is this Course For: Professionals managing office workflows and projects. Personal assistants looking to sharpen admin skills. Admins handling documents, spreadsheets, and task plans. People new to minute taking in digital environments. Typists needing speed and accuracy in daily tasks. Those preparing for roles requiring Office Suite tools. Coordinators looking to stay organised under pressure. Anyone unsure where “that tab” is in MS Project. Career Path: Project Support Officer – £28,000/year Office Administrator – £24,500/year Minute Taker/Clerk – £22,500/year PA/Executive Assistant – £29,000/year Data and Reporting Officer – £27,000/year Document Control Coordinator – £30,000/year

Microsoft Excel 2019 for Beginner course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of the Microsoft Excel 2019 for Beginner Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Microsoft Excel 2019 for Beginner course is as follows: ***Microsoft Excel 2019*** Microsoft Excel 2019 New Features Introduction to Microsoft Excel 2019 New Features CONCAT IFS MAXIFS MINIFS SWITCH TEXTJOIN Map Chart Funnel Chart Better Visuals Pivot Table Enhancements Power Pivot Updates Getting Started with Microsoft Office Excel Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Performing Calculations Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Formatting a Worksheet Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Printing Workbooks Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Managing Workbooks Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Working with Functions Work with Ranges Use Specialized Functions Work with Logical Functions Work with Date & Time Functions Work with Text Functions Working with Lists Sort Data Filter Data Query Data with Database Functions Outline and Subtotal Data Analyzing Data Apply Intermediate Conditional Formatting Apply Advanced Conditional Formatting Visualizing Data with Charts Create Charts Modify and Format Charts Use Advanced Chart Features Using PivotTables and PivotCharts Create a PivotTable Analyze PivotTable Data Present Data with PivotCharts Filter Data by Using Timelines and Slicers Working with Multiple Worksheets and Workbooks Use Links and External References Use 3-D References Consolidate Data Using Lookup Functions and Formula Auditing Use Lookup Functions Trace Cells Watch and Evaluate Formulas Sharing and Protecting Workbooks Collaborate on a Workbook Protect Worksheets and Workbooks Automating Workbook Functionality Apply Data Validation Search for Invalid Data and Formulas with Errors Work with Macros Creating Sparklines and Mapping Data Create Sparklines MapData Forecasting Data Determine Potential Outcomes Using Data Tables Determine Potential Outcomes Using Scenarios Use the Goal Seek Feature Forecasting Data Trends Who is this course for? Anyone with a knack for learning new skills can take this Microsoft Excel 2019 for Beginner course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Accreditation All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Requirements The Microsoft Excel 2019 is open to all students and has no formal entry requirements. To study the Microsoft Excel course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career path This course will give you a comprehensive understanding of the Microsoft Excel platform and assist you in pursuing several exciting employment opportunities, such as - Administrative Assistant Accountants Business Analyst Cost Estimator Data Entry Specialist Project Manager And many more! These job prospects pay an average of £15k to £55k a year in the UK. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

The Publishing Training Mini Bundle gives you the keywords you need to get hired—or get noticed—in today’s booming content economy. Whether you want to go into Self Publishing, target Profitable Niches, work in Magazine Publishing, write a high-converting Email Sales Letter, or handle Stress Management like a pro, this bundle was made to position you as a hireable, creative force. This isn’t just a creative package—it’s a strategic one. While others dream of launching content careers, you’ll already be applying—with a professional edge in Self Publishing, Profitable Niches, Magazine Publishing, and Email Sales Letter writing. And let’s be real: Stress Management makes or breaks success in fast-paced publishing environments. Description The Publishing Training Mini Bundle is more than just an education—it’s a professional toolkit. Self Publishing continues to explode across Amazon, blogs, and digital storefronts. Knowing how to position yourself within Profitable Niches turns passion into paychecks. Profitable Niches aren’t just about finding trends—they’re about creating value, which is what today’s publishing employers want. Magazine Publishing gives you industry-standard appeal—opening doors to digital and print publications across lifestyle, fashion, science, and more. Then there’s the Email Sales Letter: arguably the highest-ROI writing format in modern marketing. It shows hiring managers you know how to drive results, not just produce content. And finally, Stress Management. Because whether you're writing, editing, or producing, the publishing world demands mental resilience. Bundling all five—Self Publishing, Profitable Niches, Magazine Publishing, Email Sales Letter writing, and Stress Management—this course gives you skills employers want and competitors envy. FAQ Q: Will this help me work in publishing or content marketing? A: Yes. Skills like Magazine Publishing and Email Sales Letter writing are highly sought-after. Q: Can I launch my own book or blog with this? A: Definitely. Self Publishing and Profitable Niches make that possible. Q: Is Email Sales Letter writing still relevant in 2025? A: Extremely. It's one of the highest converting formats in digital marketing. Q: Why is Stress Management included? A: Because thriving in creative industries requires resilience under pressure. Q: Does this work for freelancers and in-house roles alike? A: Yes. These skills are valued in both self-run businesses and structured publishing firms. Q: What makes this bundle stand out? A: The combination of creativity and commercial appeal—Self Publishing plus Profitable Niches, plus Email Sales Letter—it’s the total package.

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Master Microsoft Office 2016 with our comprehensive course tailored for beginners. Learn essential skills in Word, Excel, PowerPoint, and more to boost your productivity and efficiency. Perfect for beginners looking to enhance their proficiency in office software. Enroll now and unlock the full potential of Microsoft Office!

Overview This comprehensive course on 'Gemology' will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This 'Gemology' comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this 'Gemology'. It is available to all students, of all academic backgrounds. Requirements Our 'Gemology' is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 7 lectures • 01:35:00 total length •Introduction to Gemology: 00:14:00 •Formation of Gems: 00:14:00 •Colour: 00:13:00 •Fashioning: 00:14:00 •Gem Testing: 00:13:00 •Weight and Measurement: 00:11:00 •Precious Gemstones: 00:16:00

Overview This comprehensive course on Pet Business Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Pet Business Course comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Pet Business Course. It is available to all students, of all academic backgrounds. Requirements Our Pet Business Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 02:12:00 total length •Introduction: 00:06:00 •Legal Requirements: 00:37:00 •Running Your Own Business: 00:16:00 •Marketing: 00:16:00 •Setting Your Prices: 00:10:00 •Business Costs: 00:08:00 •Forms & Record Keeping: 00:15:00 •Pre-Service Visit: 00:07:00 •Difficulties & Challenges: 00:17:00

Overview This comprehensive course on Medical Transcription will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Medical Transcription comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Medical Transcription. It is available to all students, of all academic backgrounds. Requirements Our Medical Transcription is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 7 lectures • 01:43:00 total length •Introduction to Medical Transcription: 00:13:00 •The What, How, Who and Why of Medical Transcription: 00:18:00 •Understanding Medical Reports: 00:26:00 •Medical Language Boot Camp: 00:13:00 •Formatting: The Basics: 00:15:00 •Data Protection: 00:18:00 •Assignment - Medical Transcription: 00:00:00

Overview This comprehensive course on Lesson Planning for Teaching will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Lesson Planning for Teaching comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Lesson Planning for Teaching. It is available to all students, of all academic backgrounds. Requirements Our Lesson Planning for Teaching is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 8 lectures • 02:18:00 total length •An Introduction to Planning and Teaching: 00:12:00 •Planning and Preparation in Teaching: 00:35:00 •Curriculum: 00:12:00 •Structure and Format: 00:17:00 •Methodology: 00:20:00 •Objectives and Learning Aims: 00:12:00 •Assessment and Evaluation: 00:30:00 •Assignment - Lesson Planning for Teaching: 00:00:00

Overview This comprehensive course on Home Education will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Home Education comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Home Education. It is available to all students, of all academic backgrounds. Requirements Our Home Education is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 03:35:00 total length •Introduction to Home Education: 00:18:00 •Formal Requirements for Homeschooling: 00:29:00 •Advantages and Disadvantages of Home Education: 00:23:00 •Methods of Homeschooling (Part -A): 00:33:00 •Methods of Homeschooling (Part - B): 00:30:00 •Methods of Homeschooling (Part - C): 00:17:00 •Assessment of Home Education: 00:25:00 •Challenges of Home Education: 00:14:00 •Advice for Prospective Homeschooler's Parents: 00:26:00 •Assignment - Home Education: 00:00:00