1773 Courses

Family Support Worker Diploma Online Learn new skills and expand your professional knowledge with our Family Support Worker Diploma course, which you can complete from the comfort of your own home at your own speed. The Family Support Worker Course has been skillfully created for you to complete through distance e-learning and achieve a professional certificate without ever leaving your house! Learning Outcomes After completing the Family Support Worker Diploma course, you will be able to: Describe the fundamentals of a family support worker. Know the theoretical basis for family support. Know legislation, policy, and guidance. Help parents, children and young people with mental health problems. Identify the use of Alcohol and Other Drugs. Know comprehensive family assessment. Solve family issues. Help children and families dealing with divorce and separation. Describe the fundamentals of safeguarding. Explain the building blocks of healthy family relationships. The Family Support Worker Diploma will teach you the legislation that underlies many of family support workers' responsibilities and the interpersonal skills required to make a difference in this field. By the end of this course, you will master the skill set needed to assist all types of families in overcoming their problems. Enrol in our Family Support Worker Diploma Course today to gain access to high-quality training modules that will cover the important topics you need to thrive in your chosen field and help you get closer to your ideal career! Main Course - Family Support Worker Diploma Free courses Course 02: Mental Health Support Worker Course 03: Social Worker: Social Work Diploma [ Note: Free PDF certificate as soon as completing the Family Support Worker Diploma course ] Family Support Worker Diploma Course Curriculum of Family Support Worker Diploma Module 01: A Quick Overview of Family Support Work Module 02: A Theoretical Basis for Family Support Module 03: Understanding the Legislation, Policy and Guidance Module 04: Parents and Mental Health Module 05: Identifying Alcohol and Other Drug Use Module 06: Comprehensive Family Assessment Module 07: Solving Family Issues Module 08: Helping Children and Families Deal With Divorce and Separation Module 09: Safeguarding - Assessing Need and Providing Help: Part-1 Module 10: Safeguarding - Assessing Need and Providing Help: Part-2 Module 11: The Building Blocks of Healthy Family Relationships Assessment Method of Family Support Worker Diploma After completing each module of the Family Support Worker Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Family Support Worker Diploma After completing the MCQ/Assignment assessment for this Family Support Worker Diploma course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Family Support Worker Diploma The Family Support Worker Diploma course is ideal for people who want to get a head start in this field or are aspiring professionals. Requirements Family Support Worker Diploma Students who intend to enrol in this Family Support Worker Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Family Support Worker Diploma After successfully completing the Family Support Worker Diploma course, you can gain expertise in a variety of healthcare environments or professions, including: Family support worker Mental health support worker Safeguarding officer Family support and adult care centre Public health sectors Volunteer Certificates Certificate of completion Digital certificate - Included

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

Do you want to learn how to overcome the fear of public speaking? Do you want to deliver your presentation with confidence? If yes, then enrol now and increase your confidence in all aspects of your life. Description: Whatever the circumstance is, having the skills to speak in public is fundamental to progress. Many people have a deep fear of public speaking. Or, on the other hand, they believe it's only a natural ability that can't be learned, this couldn't be more distant than the truth! This course has been intended to make the art of Public Speaking open to everybody. This course provides the students with valuable public speaking skills, including detailed information on building up an engaging program and conveying your presentation with control. Who is this course for? Sales professionals, business leaders, teachers, small business owners, aspiring politicians and anyone with an interest in learning how to speak in public Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 3: Public Speaking Diploma Course will be very beneficial and helpful, especially to the following careers: Lecturer. Entrepreneur. Public speaker Politician. And Much More! Level 3: Public Speaking Diploma Course Module One - Getting Started 00:30:00 Module Two - Identifying Your Audience 01:00:00 Module Three - Creating a Basic Outline 00:30:00 Module Four - Organizing the Program 00:30:00 Module Five - Fleshing It Out 00:30:00 Module Six - Putting It All Together 01:00:00 Module Seven - Being Prepared 00:30:00 Module Eight - Overcoming Nervousness 01:00:00 Module Nine - Delivering Your Speech (I) 01:00:00 Module Ten - Delivering Your Speech (II) 00:30:00 Module Eleven - Questions and Answers 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Level 3: Public Speaking Diploma Course 00:20:00 Final Exam Final Exam- Level 3: Public Speaking Diploma Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: Negative thinking aims your attitude into the incorrect direction and frequently raises an individual's chance of going off when anger builds up. Individuals who refuse to see the positive in life are generally shallow. If you think that you're hopeless, you'll always have issues added to your everyday life. Unless you live in a cotton-wool lined cocoon for every moment of every day, it is almost impossible to avoid the kind of accidents that inevitably cause pain and discomfort. Therefore, it's important to learn anger and pain management. Learning how to manage anger and pain will help you avoid worse feeling such as depression. It is important to know how to handle such conditions to maintain healthy and happy life. Negative feelings of anger or pain could affect your performance and can paralyze your life. Helping someone who suffers from this is very important as well to make them feel that life does not end just because you can't control negative emotions. This would encourage them in overcoming this unfortunate circumstance. In this course, you will learn how to control both. You will learn the necessary skills, information and knowledge of Anger and Pain Management.  Who is the course for? Professionals or doctors who help their clients resolved anger management issues People who need anger management for themselves or others Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Anger and Pain Management Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Anger Management Counsellor Life Coach Mentor Psychologist Psychotherapist. [/vc_column_text][/vc_column][/vc_row] Understanding Anger What is Anger? 00:15:00 Costs and Pay-Offs 00:15:00 The Anger Process 00:30:00 How Does Anger Affect Our Thinking? 00:15:00 Understanding Behavior Types 00:15:00 Managing Anger 00:15:00 Communication Tips and Tricks 00:30:00 Anger Management Dread and Lack Of Confidence 01:00:00 Drug Addiction And Anger 00:30:00 Being Unhappy 00:30:00 The Impact Of Anger 00:30:00 What Anger Accomplishes 01:00:00 Taking Control of Your Anger 01:00:00 Pain Management Introduction 00:15:00 What is pain? 00:30:00 It starts at the very beginning 01:00:00 What kind of pain do you have? 01:00:00 Acupuncture - the great pain reliever 00:30:00 Hypnosis for dealing with pain 01:00:00 Herbs for pain relief 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam - Anger and Pain Management Diploma 00:20:00 Final Exam Final Exam - Anger and Pain Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: People are racing in the modern world yet cannot balance the time, work an life. Struggling to manage your time? Learn the excellent techniques of managing your time and meet the work deadline through the Diploma in Practical time Management course. Time Management helps you to plan and use your time precisely and wisely to complete your works. One of the practical methods of Time Management is given by Mike Clayton. In his book Brilliant Time Management, he proposes simple OATS principle that teaches you the practical ways of controlling your time. Throughout the Diploma in Practical time Management course, you will learn the OATS principles of managing time along with the necessity of time management, setting goals, overcoming challenges, and so on. Upon completion, you will be able to choose the right and appropriate ways for you to manage your time. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Practical time Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Practical time Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Start Here and Learn the Basics 5 Lectures Trailer: Why You Need this Course 00:03:00 Five Attitudes to Time and the secret to fulfilment 00:08:00 How to Make Dull Activities Interesting 00:09:00 Why You Cannot Manage Time 00:04:00 The OATS Principle 00:10:00 Outcomes: Setting Great Goals and Knowing What is Important Why Goal-setting Works 00:05:00 Set the SMARTEST Goals 00:11:00 Is it Important or is it just Urgent? 00:07:00 Activities: Being Able to Get Things Done Avoid the 'To Do Tyranny' 00:06:00 The OATS Principle and the Powerhouse Loop 00:03:00 What to Do about To Do items that Hang Around 00:06:00 How to Remember what's Outstanding 00:02:00 How to Clear a Backlog 00:07:00 Four Questions to Guide your Response to a Task 00:05:00 Time Management Solutions to Common Challenges What are Overload and Overwhelm? 00:04:00 How to Deal with a feeling of Overwhelm 00:07:00 Are you an Elephant or an Octopus? 00:04:00 Multi-tasking, and how to do it well if you must! 00:08:00 How to Delegate Effectively 00:12:00 Timing and Scheduling: How to Structure Your Day for Productivity How to get Really Good at Estimating 00:07:00 How to Schedule your Day 00:05:00 When to Schedule Activities into your Day 00:07:00 Conclusions: What to Do when All Else Fails The Ultimate Time Management Tool: How to Say NO 00:05:00 How would you like $86,400? 00:03:00 A Final Thought 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Anxiety and depression could happen due to our lifestyle or the pressure in our day to day life. Through this course, you will learn about the basics in anxiety and depression. This could help you understand the reasons why it occurs and how to prevent it. Develop your skills in learning how to help people get through anxiety and depression. Who is the course for? Professionals who are helping and counselling people to overcome anxiety and depression People who have the interest to learn about anxiety and depression Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Anxiety and Depression is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellor Life Coach Mentors Psychologist Therapist. Anxiety Awareness What is Anxiety? 00:30:00 Adopt Every Situations Positively 00:30:00 Use Meditation 00:30:00 Nature Never Did Betray the Heart That Loved Her 00:30:00 Smile is Power 01:00:00 Remove Your Depression and Anxiety By Helping Others 01:00:00 Keep Your Hopes Alive 00:30:00 Hold Your Beliefs Dear to You 01:00:00 Continue Learning 00:15:00 Today Is A Gift 01:00:00 Getting Rid Of Fear 00:30:00 Overcoming Depression Why Depression 01:00:00 Be Friendly 00:30:00 Keep Nutrition In Check 01:00:00 Proper Sleep 00:30:00 Regular Exercise 01:00:00 Don't Drink 00:30:00 Be Confident Yourself 00:15:00 See Some One 01:00:00 Mock Exam Mock Exam- Diploma in Anxiety and Depression 00:30:00 Final Exam Final Exam- Diploma in Anxiety and Depression 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

•The Online NLP Practitioner Training is a comprehensive program that will provide you with the tools and techniques you need to overcome your chronic pain and mental health conditions. • The program includes a printable digital copy of the NLP Practitioner Manual, access to the video recording of the training, ‘live’ online demonstrations of the techniques in action on yourself, online support for one year by way of group calls, and assistance set up your business website. • This program is perfect for anyone who wants to achieve positive change in their lives! Whether you’re a self-starter who is interested in self-development or a professional who is seeking career development and job fulfilment.

🌟 Discover the Path to Workplace Wellness and Stress Reduction! 🌟   Welcome to our transformative online course: 'Workplace Wellness and Stress Reduction Program.' Are you ready to reclaim balance, enhance productivity, and foster a more fulfilling work-life? This course is your guide to achieving just that!   🚀 MODULE 01: Introduction Get started on your wellness journey as we lay the foundation for understanding the significance of workplace wellness and stress reduction. 🌟 MODULE 02: Calling Forward Your True Self to Lead Unlock your potential by tapping into your authentic self, empowering you to lead with confidence and purpose. 🔍 MODULE 03: Becoming Aware of Your Blind Spots (FEARS) Identify and address the blind spots that hinder your growth and success, focusing on overcoming fears that impede progress. 💪 MODULE 04: Preparing Your Body to Reduce Stress Explore techniques and practices to equip your body physically and mentally, fostering resilience against stressors. 🌻 MODULE 05: Taking Care of Your Blind Spots (FEARS) Dive deeper into strategies tailored to address and overcome your specific fears, promoting personal and professional growth. 🎯 MODULE 06: Blueprint to Manage Your Work Stress - Putting it All Together Construct a comprehensive blueprint to effectively manage work-related stress, synthesizing the knowledge gained throughout the course.   🌈 What You'll Gain: Strategies to mitigate stress in the workplace Techniques to enhance self-awareness and authenticity in leadership Methods to identify and overcome personal blind spots and fears Practical tools for physical and mental well-being A personalized blueprint to manage work stress effectively   🌟 Why Choose Us? Expert-led curriculum designed by industry professionals Actionable and practical modules for immediate implementation Engaging exercises, assessments, and resources for comprehensive learning Flexible learning schedule to suit your pace and commitments Supportive community for shared experiences and growth   🌟 Who Is This Course For? This course is perfect for professionals seeking to thrive in their careers while prioritizing their well-being. Whether you're a team leader, entrepreneur, or employee, this program equips you with invaluable skills for success and fulfillment. Don't let stress hold you back from achieving your true potential! Enroll now and embark on a journey towards workplace wellness, empowered leadership, and a more fulfilling work life. Start your transformation today! 🚀 Join our Workplace Wellness and Stress Reduction Program and take charge of your well-being and success! 🚀 Course Curriculum Module 01: Introduction Introduction 09:03 Module 02: Calling Forward Your True Self to Lead Calling Forward Your True Self to Leadx 23:41 Module 03: Becoming Aware of Your Blind Spots (FEARS) Becoming Aware of Your Blind Spots (FEARS) 15:41 Module 04: Preparing Your Body to Reduce Stress Preparing Your Body to Reduce Stress 22:03 Module 05: Taking Care of Your Blind Spots (FEARS) Taking Care of Your Blind Spots (FEARS) 37:17 Module 06: Blueprint to Manage Your Work Stress - Putting it All Together Blueprint to Manage Your Work Stress - Putting it All Together 21:18

🌟 Elevate Your Presentation Skills with 'Foundational Presentation Proficiency'! 🌟   Are you looking to master the art of impactful presentations that captivate your audience and leave a lasting impression? Look no further! Our comprehensive online course, 'Foundational Presentation Proficiency,' is your ultimate guide to becoming a confident and compelling presenter.   🚀 What You'll Gain: ✨ Fundamental Strategies: Learn the essential principles and techniques to craft and deliver presentations with confidence. ✨ Engaging Content Creation: Discover how to structure your content effectively, use visuals, and tell compelling stories to keep your audience engaged throughout. ✨ Powerful Delivery Techniques: Master the art of public speaking, including voice modulation, body language, and overcoming nervousness. ✨ Audience Connection: Develop skills to understand and connect with your audience, ensuring your message resonates and inspires action. ✨ Handling Q&A Sessions: Learn strategies to navigate and confidently respond to questions, enhancing your credibility and expertise.   🎓 Course Features: 📚 Engaging Modules: Access well-structured modules with practical examples and exercises to reinforce learning. 🎥 Video Tutorials: Dive into engaging video tutorials led by presentation experts, providing insightful tips and real-life demonstrations. 📝 Interactive Assignments: Apply your knowledge through interactive assignments, receiving feedback to enhance your skills further. 🗣️ Community Support: Join a supportive community of learners, exchanging ideas, seeking advice, and networking with like-minded individuals.   🏆 Why Choose Us? 🌐 Flexible Learning: Access the course 24/7 from anywhere, fitting learning into your schedule. 🎯 Expert Guidance: Benefit from the expertise of seasoned presenters guiding you through each step. 🌟 Results-Driven: Gain practical skills that you can immediately apply to enhance your professional and personal presentations. 💡 Ongoing Support: Get access to updates and resources, ensuring your skills remain relevant and up-to-date.   🔥 Don't miss this opportunity to unlock your full presentation potential! Enroll in 'Foundational Presentation Proficiency' today and become a master communicator! 🔥   Join hundreds of satisfied learners who have transformed their presentation skills. Your journey to becoming a confident and impactful presenter starts here! Enroll Now and Step into the Spotlight! 🌟✨ Course Curriculum INTRODUCTION Introduction 00:00 COMMUNICATIONS TACTICS & STRATEGIES 4 Quick Tips to Improve Your Presentation Skills In the Next Five Minutes 00:00 You Now Know the Dirty Little Secret of Presentation Skills 00:00 Never Waste Time Starting a Presentation Again 00:00 You Can Get the Audience to Do What You Want 00:00 Never Be Convicted of Death by PowerPoint 00:00 The Easy Way to Tell Relevant Stories 00:00 Your Own Free Focus Group 00:00 The Most Efficient Way to Practice You Presentation Skills 00:00 Passing the Ultimate Test 00:00 Now You Have Earned Personal Coaching 00:00 CONCLUSION Conclusion 00:00 EXTRAS Extra-Tipson How to Get Over Nervousness and Being-Scared 00:00

Mastering assertive communication is essential for expressing yourself clearly and confidently while respecting others. This course guides you through developing the core skills needed to communicate effectively in both personal and professional settings. By focusing on self-confidence, emotional intelligence, and strategic communication techniques, you’ll learn how to convey your thoughts and feelings with clarity and respect, avoiding misunderstandings and unnecessary conflict. Throughout the course, you will explore how to maintain your position calmly and confidently in social and workplace situations. It also addresses common barriers such as fear and anxiety, helping you to build lasting self-esteem. Whether engaging in discussions, negotiating, or simply asserting your needs, this course equips you with the tools to communicate assertively, fostering better relationships and increased respect from those around you. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Assertiveness Skills Module 02: Building Self-Confidence Module 03: Self-Awareness and Emotional Intelligence Module 04: Effective Communication Strategies Module 05: Assertiveness in Social Situations Module 06: Assertiveness in the Workplace Module 07: Overcoming Fear and Anxiety Module 08: Self-Esteem and Assertiveness Learning Outcomes: Enhance your confidence and self-assuredness. Improve your emotional intelligence for better relationships. Master effective communication strategies. Navigate social and workplace situations assertively. Conquer fear and anxiety to boost self-esteem. Develop assertiveness for personal and professional growth. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to boost their confidence and communication skills. Professionals aiming to excel in the workplace. Anyone seeking personal growth and self-improvement. Students preparing for future career success. Those who wish to strengthen their interpersonal relationships. Individuals wanting to overcome fear and anxiety. Anyone interested in enhancing their self-esteem. Those looking to unlock the secrets of assertive communication. Career path Communication Officer Human Resources Specialist Sales and Marketing Manager Counsellor or Therapist Customer Service Representative Team Leader or Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.