10035 Courses

ITIL® 4 Foundation: In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

ITIL® 4 Foundation ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

Overview Having a detailed understanding of financial statements is critical to assessing financial risk, and the rate of change in financial statement standards makes this a continuing challenge for users. This course brings together the key elements of financial statement analysis to help participants develop their skills in this area and enable them to ask the right questions to really get under the skin and see the real risks facing businesses and investors in these challenging times. The reference reporting framework used will be IFS. 

In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.

Description Our Class 2 (Category C) Driver Training – 20 hours course is a great way to move into a new career in logistics and haulage, for paramedic training or to boost your skills. This course will give you all the skills and knowledge to drive a smaller truck, also known as a ‘rigid’, and weighing up to 32 tonnes. It is also ideal for people who need to learn how to drive a Class 2 vehicle as part of their paramedic training or for people who need to be able to drive other larger vehicles, such as horseboxes. About Class 2 (Category C) Driver Training – 20 hours One to one training with our experienced instructors 20 hours driving practice on the road We book your test for: On Road Practical – £115 Reversing Test – £40 CPC Module 4 – £55 What does the course cover? During the course, you will learn: All about the vehicle Reversing manoeuvres How to drive safely on the road amongst other vehicles How to make sure the vehicle is loaded safely and securely How to prevent trafficking of illegal immigrants and other criminality How to assess and deal with emergency situations What will I gain from this training? 20 hours experience on the road before you take your test An understanding of everything you need to know about being an HGV driver Confidence to drive the vehicle on public roads We also offer: In addition to the training itself, we can also help you through the process of getting your licence by helping to book your Theory test HGV Medical CPC Module 2 Case Studies Do you have questions? If you have any questions about HGV training you can find out more on our FAQs page. Alternatively, contact us to talk to a member of our team. Why choose to learn with Hartlip HGV Driving School? You can learn with confidence here at Hartlip HGV, with our 10 years’ experience with HGVs you can be reassured that you are in safe hands. There are hundreds of thousands of vacancies UK-wide in the haulage industry and a great earning potential of up to £50,000 so get started on your HGV Professional Driving journey now. Book your course now or call us for more information. Find out more on gov.uk about becoming an HGV driver.

The City & Guilds 2365 Level 3 Course is the natural progression for anyone who has completed the Level 2 Diploma 2365 course or related level 2 courses. On completion of this course you will then be able to undertake the Level 3 NVQ thus becoming recognised as a fully qualified electrical engineer within the industry with the ability to apply for JIB (Gold Card) membership upon successful completion of the AM2 Assessment. Further information on the Level 3 can be found here: C&G 2365 Level 3 Diploma in Electrical Installations — Optima Electrical Training (optima-ect.com)

The Gold Card Training Programme is the most comprehensive electrician course available. We offer weekday, weekend and evening delivery options. JIB ECS (Gold) Card is quickly becoming a necessity when seeking work on commercial sites, or sub-contracting to larger contractors.

Our unique 5 day workshop prepares you for a first time pass of your CISSP exam. Covering each of the famous 8 CBK's, cram the theory before testing your knowledge during exam simulations. Led by a multi-award winning InfoSec consultant, this workshop delivers everything you need to pass,

Our Class 2 (Category C) Driver Training – 16 hours course is a great way to move into a new career in logistics and haulage, for paramedic training or to boost your skills. This course will give you all the skills and knowledge to drive a smaller truck, also known as a ‘rigid’, and weighing up to 32 tonnes. It is also ideal for people who need to learn how to drive a Class 2 vehicle as part of their paramedic training or for people who need to be able to drive other larger vehicles, such as horseboxes. About Class 2 (Category C) Driver Training – 16 hours One to one training with our experienced instructors 16 hours driving practice on the road We book your test for: On Road Practical – £115 Reversing Test – £40 CPC Module 4 – £55 What does the course cover? During the course, you will learn: All about the vehicle Reversing manoeuvres How to drive safely on the road amongst other vehicles How to make sure the vehicle is loaded safely and securely How to prevent trafficking of illegal immigrants and other criminality How to assess and deal with emergency situations What will I gain from this Class 2 (Category C) Driver Training – 16 hours training? 16 hours experience on the road before you take your test An understanding of everything you need to know about being an HGV driver Confidence to drive the vehicle on public roads We also offer: In addition to the training itself, we can also help you through the process of getting your licence by helping to book your Theory test HGV Medical CPC Module 2 Case Studies Do you have questions? If you have any questions about HGV training you can find out more on our FAQs page. Alternatively, contact us to talk to a member of our team. Why choose to learn with Hartlip HGV Driving School? You can learn with confidence here at Hartlip HGV, with our 10 years’ experience with HGVs you can be reassured that you are in safe hands. There are hundreds of thousands of vacancies UK-wide in the haulage industry and a great earning potential of up to £50,000 so get started on your HGV Professional Driving journey now. Book your course now or call us for more information. Find out more on gov.uk about becoming an HGV driver.

Photography workshop at Chelsea/Battersea, London. Focused on cityscapes, architecture and blue hour photography. Open to photographer of all abilities.