195 Courses

Arm yourself with a robust research toolkit that will help you uncover deep behavioural insights on user needs and motivations so you can design better experiences.

Unleash Your Business Potential with Business Marketing Training! 🚀 Are you ready to take your business to the next level? Introducing Business Marketing Training, your gateway to mastering the art and science of effective marketing strategies! Whether you're a seasoned entrepreneur or just starting your journey in the world of business, this course is your key to unlocking unparalleled success. Why Business Marketing Training? 🎯 In today's fiercely competitive marketplace, having a solid understanding of marketing principles is non-negotiable. 🌟 Business Marketing Training empowers you with the knowledge, skills, and strategies you need to thrive in the dynamic world of modern commerce. 1. Stay Ahead of the Curve: In the ever-evolving landscape of business, staying stagnant is not an option. Business Marketing Training equips you with the latest trends, techniques, and insights to keep you steps ahead of your competitors. 2. Maximize Your Reach: Effective marketing is all about reaching the right audience at the right time. With Business Marketing Training, you'll learn how to identify your target market, craft compelling messages, and leverage various channels to maximize your reach and impact. 3. Drive Revenue Growth: At the end of the day, successful marketing boils down to one thing: driving revenue. Whether you're looking to boost sales, increase brand awareness, or expand your customer base, Business Marketing Training provides you with the tools and strategies to achieve your business goals. 4. Build Stronger Connections: In today's digital age, building meaningful connections with your audience is more important than ever. Business Marketing Training teaches you how to foster authentic relationships with your customers, driving loyalty and advocacy for your brand. Who is this for? 🤔 Entrepreneurs: Whether you're launching a startup or managing a well-established enterprise, Business Marketing Training equips you with the skills you need to navigate the complexities of modern marketing. Marketing Professionals: Are you looking to take your marketing career to the next level? Business Marketing Training provides you with the advanced knowledge and expertise you need to stand out in a crowded job market. Small Business Owners: Running a small business comes with its own unique set of challenges. Business Marketing Training gives you the tools and strategies you need to compete with larger competitors and thrive in your industry. Students and Aspiring Marketers: Just starting your journey in the world of marketing? Business Marketing Training provides you with a solid foundation in marketing principles, setting you up for success in your future endeavors. Career Path 🛣️ Upon completing Business Marketing Training, you'll be well-equipped to pursue a variety of exciting career paths, including: 1. Marketing Manager: Lead marketing initiatives, develop strategies, and drive growth for organizations across industries. 2. Digital Marketing Specialist: Master the intricacies of online marketing, including SEO, social media, email marketing, and more. 3. Brand Strategist: Craft compelling brand stories, establish brand identities, and create memorable experiences for consumers. 4. Marketing Consultant: Provide expert guidance and support to businesses seeking to enhance their marketing efforts and achieve their goals. Frequently Asked Questions (FAQ) ❓ Q: Is Business Marketing Training suitable for beginners? A: Absolutely! Business Marketing Training is designed to cater to individuals of all experience levels, from beginners to seasoned professionals. Q: How long does it take to complete the course? A: The duration of Business Marketing Training varies depending on the format and intensity of the program. However, most courses offer flexible scheduling options to accommodate your busy lifestyle. Q: Will I receive a certification upon completion? A: Yes, upon successfully completing Business Marketing Training, you'll receive a certification that demonstrates your proficiency in marketing principles and strategies. Q: Are there any prerequisites for enrolling in the course? A: While there are no strict prerequisites for enrolling in Business Marketing Training, having a basic understanding of business principles and a passion for marketing can be beneficial. Q: Can I access the course materials online? A: Many Business Marketing Training programs offer online access to course materials, allowing you to learn at your own pace from the comfort of your home or office. Enroll Today and Ignite Your Marketing Success! 🔥 Don't let your competitors steal the spotlight. Take charge of your business's future with Business Marketing Training. Enroll today and embark on a transformative journey towards marketing excellence! Course Curriculum Module 1_ Introduction to Business Marketing. Introduction to Business Marketing. 00:00 Module 2_ Market Research and Analysis. Market Research and Analysis. 00:00 Module 3_ Product Development and Positioning. Product Development and Positioning. 00:00 Module 4_ Pricing Strategies. Pricing Strategies. 00:00 Module 5_ Promotion and Advertising. Promotion and Advertising. 00:00

The Marketing for Fitness Business Course equips fitness professionals with the essential marketing strategies to attract and retain clients. Participants will learn how to identify their unique value proposition, create a client avatar, develop effective branding, and implement persuasive marketing techniques to build a successful fitness business. Learning Outcomes: Define and understand the value proposition of your fitness business. Test and refine your value proposition for optimal market fit. Create a detailed client avatar and understand their preferences. Identify platforms and locations to effectively reach your target audience. Develop a clear pricing strategy based on your target audience's affordability. Build a strong brand that resonates with your target clients. Attract clients through various marketing channels and strategies. Master the principles of persuasion to close deals and foster client loyalty. Why buy this Marketing for Fitness Business Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Marketing for Fitness Business Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Fitness professionals and personal trainers looking to grow their client base. Fitness business owners aiming to improve their marketing strategies. Aspiring fitness entrepreneurs seeking to start their own fitness business. Anyone interested in the marketing aspect of the fitness industry. Prerequisites This Marketing for Fitness Business Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Marketing for Fitness Business Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Fitness Business Owner: Start and manage your fitness studio or gym. Personal Trainer: Attract and retain clients with effective marketing techniques. Group Fitness Instructor: Promote and market your fitness classes. Fitness Marketing Specialist: Work with fitness businesses to improve their marketing efforts. Online Fitness Coach: Market your online training services and attract clients. Course Curriculum Marketing for Fitness Business Course Introduction 00:10:00 Module 1: Understanding your own value proposition. 00:10:00 Module 2: Testing you Value Proposition 00:15:00 Module 3: What does your client Avatar look like? Client Avatar Creation (CAC) 00:40:00 Module 4: Where does your Avatar hang out? You need to hang out with them 00:10:00 Module 5: How much can your Avatar afford? - create a price list & know your prices! 00:15:00 Module 6: Creating Value & your Brand, make your Avatar need you 00:15:00 Module 7: Where do you attract clients? 00:30:00 Module 8: Ways to Get Yourself Noticed 01:00:00 Module 9: Top Tips for Building you Fitness Business 00:15:00 Module 10: Closing the deal & the principles of persuasion. 00:20:00 Module 11: Teaching Classes and Personal Training Online 00:20:00 Module 12: Keeping clients happy and wanting more 00:05:00 Assignment Assignment - Marketing for Fitness Business Course 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

🚀 Unlock Your Business Potential with Automated Marketing Mastery! 🚀   Are you tired of spending countless hours on manual marketing tasks, only to see minimal results? It's time to revolutionize your approach and harness the true power of marketing automation!   🌟 Introducing: Automated Marketing Mastery: Unleashing ActiveCampaign's Power 🌟   🚀 Why ActiveCampaign? 🚀   ActiveCampaign is not just another marketing tool; it's a game-changer! This comprehensive online course is designed to empower you with the knowledge and skills needed to master ActiveCampaign and take your marketing efforts to new heights.   🔥 What Will You Learn? 🔥   ✅ Strategic Automation: Discover how to design and implement automated marketing campaigns that resonate with your audience and drive conversions.   ✅ Personalized Customer Journeys: Learn the art of creating dynamic, personalized customer experiences that build lasting relationships.   ✅ Sales Funnel Optimization: Maximize your sales funnel efficiency and watch your revenue soar with expert insights into effective funnel strategies.   ✅ Behavioral Triggers: Uncover the secrets of leveraging customer behavior to trigger automated responses that boost engagement and loyalty.   ✅ Advanced Segmentation Techniques: Dive deep into the world of segmentation to target the right audience with the right message at the right time.   ✅ ROI Tracking and Analytics: Gain the skills to measure and optimize your marketing efforts for maximum return on investment.   🎓 What's Included? 🎓   🚀 Comprehensive Modules: A step-by-step guide, broken down into digestible modules, ensuring a seamless learning experience.   🚀 Real-life Case Studies: Explore real-world examples of successful campaigns and learn from industry experts who have mastered ActiveCampaign.   🚀 Interactive Quizzes and Assignments: Reinforce your learning with hands-on quizzes and assignments that solidify your understanding.   🚀 Live Q&A Sessions: Get your burning questions answered in real-time by our experts during exclusive live Q&A sessions.   🚀 Lifetime Access: Enjoy unlimited access to the course content and future updates, ensuring you stay ahead in the rapidly evolving world of marketing.   💥 Bonuses! 💥   Enroll now and receive exclusive bonuses, including downloadable templates, cheat sheets, and access to a supportive community of like-minded marketers.   🚀 Why Wait? Seize the Future of Marketing Today! 🚀 Transform your marketing strategy, streamline your processes, and watch your business thrive with Automated Marketing Mastery: Unleashing ActiveCampaign's Power. Don't miss out on this opportunity to revolutionize the way you do business! 🌐 Click 'Enroll Now' and Elevate Your Marketing Game! 🌐 Course Curriculum Basic Overview 00:00 Pricing and Account Opening 00:00 Affiliate and Partner Programs 00:00 Affiliate Marketing Policy 00:00 Settings 00:00 Trial Limitations 00:00 Zapier Integrations 00:00 Internal Integrations 00:00 Adding Contacts 00:00 Contact Management Tools 00:00 Creating Lists 00:00 List Management Tools 00:00 Create a Campaign - Broadcast E-Mail 00:00 Campaign Management Tools 00:00 Creating Autoresponders 00:00 Creating Forms 00:00 Reporting or Confirmation 00:00 Creating Deals 00:00 Managing Deals 00:00 Conclusion 00:00 Advanced Overview 00:00 Automations - Recipe Based 00:00 Creating Automations From Scratch - Customizing The Triggers 00:00 Creating Automations From Scratch - Actions Based on Triggers 00:00 E-Mail Deliverability - Authentication 00:00 E-Mail Deliverability - Authenticaiton - Part 2 00:00 E-Mail Deliverability - Mail-Tester 00:00 E-Mail Deliverability - Google Postmaster Tools - Part 1 00:00 E-Mail Deliverabitlity - Google Postmaster Tools - Part 2 00:00 E-Mail Deliverability - Poor Sender Remedies 00:00 Live Example - Setting Up and Integration - WordPress 00:00 Live Example - Setting Up a Zapier Integration 00:00 Live Example - Creating A List 00:00 Live Example - Creating A Form (1) 00:00 Live Example - Creating A Form (2) 00:00 Live Example - Creating an Automated Message 00:00 Live Example - Creating A Tag 00:00 Live Example - Creating a Tag Based Automation 00:00 Live Example - Creating A Deal Plus Automations 00:00 Conclusion 00:00

Dive into the heart of the travel and tourism industry with our all-inclusive "Travel And Tourism Consultant with Hospitality Management" bundle! This bundle, comprising eight essential courses, is meticulously crafted to arm you with the skills necessary to excel in this dynamic field. Did you know travel and tourism contribute over 10% of the world's GDP? With this bundle, you'll be well-prepared to tap into this thriving industry. Experience excellence in customer service, master the art of basic photography for visually captivating content and gain expertise in tour guiding, hospitality management, and restaurant supervision. Uplift your online presence as a travel blogger and become a master of being an exceptional concierge. With the "Travel And Tourism Consultant with Hospitality Management" bundle, you'll possess the knowledge and qualifications to curate remarkable client experiences. Join the ranks of successful professionals who have already forged fulfilling careers in the travel and tourism realm. Your journey begins now! The Eight CPD Accredited courses that the bundle includes are: Course 1: Travel and Tourism Course 2: Tour Guide Training Course 3: Travel Blogger Course 4: Concierge Course 5: Customer Service Diploma Course 6: Hospitality Management Level 2 Course 7: Restaurant Management Course 8: Basic Photography Learning outcomes Gain a deep understanding of the travel and tourism sector's dynamics, trends, and stakeholders. Develop exceptional service skills to enhance traveller satisfaction and loyalty. Acquire the knowledge to lead captivating and informative tours for diverse audiences. Learn to manage guest experiences and operations effectively within the hospitality industry. Master the art of engaging travel content creation and personal branding. Provide exceptional assistance and recommendations, enriching travellers' journeys. Experience a transformative pathway in the travel and tourism industry through our all-inclusive "Travel And Tourism Consultant with Hospitality Management" bundle. This carefully curated collection of 8 courses has been designed to equip you with the multifaceted skills needed to thrive in this dynamic field. As a travel enthusiast, this bundle opens doors to opportunities. Immerse yourself in the nuances of customer service excellence, gaining a solid foundation to cater to diverse traveller needs. Harness the power of basic photography to visually captivate audiences, a crucial skill in today's digital age. Our "Travel And Tourism Consultant with Hospitality Management" bundle ensures you're well-prepared to stand out. Unlock the secrets of impactful travel blogging, and perfect the art of being an exceptional concierge. With each course, you're one step closer to becoming a proficient travel consultant, equipped to offer personalised recommendations and create unforgettable travel experiences. Investing in the "Travel And Tourism Consultant with Hospitality Management" bundle means investing in your future. From customer service finesse to managing and marketing, you'll gain expertise in demand across the industry. Let your passion meet professionalism as you carve your niche in the travel and tourism realm. Take advantage of this opportunity to turn your love for travel into a thriving consultancy career. Enrol now and take the first step toward your exciting future! CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This "Travel And Tourism Consultant with Hospitality Management" bundle is for: Aspiring travel professionals Future tour guides and travel bloggers Hospitality enthusiasts Individuals pursuing a consultancy career Transitioning industry professionals Those dedicated to creating exceptional travel experiences Career path Entry-Level Travel Advisor/Consultant : £18,000 - £24,000/year Tour Guide/Operator : £20,000 - £30,000/year Travel Blogger/Content Creator : £20,000 - £40,000+/year Concierge Specialist Salary Range : £18,000 - £28,000/year Hospitality Manager/Supervisor : £25,000 - £40,000/year Travel and Tourism Consultant : £28,000 - £45,000/year Independent Consultant/Entrepreneur : £30,000 - £50,000+/year Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Imagine ditching the commute and becoming your own boss. E-commerce, or electronic commerce, is booming, offering a path to financial freedom through online businesses. This comprehensive course, 'E-Commerce: Complete Guide to Income Mastery,' is your key. We'll debunk the mystery of 'what is e-commerce' and equip you with the skills to thrive in this ever-growing digital marketplace. Whether you dream of a side hustle or a full-time career, this course paves the way to join the e-commerce revolution and potentially achieve financial independence, like a universal basic income you create through smart online strategies. Learning Outcomes Master the fundamentals of e-commerce and online selling. Craft a winning sales strategy for your online store. Implement effective marketing tactics to drive traffic and boost sales. Discover hot product ideas and profitable niches in the e-commerce landscape. Learn best practices to optimize your online store for success. Why buy this E-Commerce: Complete Guide to Income Mastery course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the E-Commerce: Complete Guide to Income Mastery there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this E-Commerce: Complete Guide to Income Mastery course for? Budding entrepreneurs seeking to launch e commerce business. Individuals seeking new income streams through e-commerce. Anyone curious about the world of online sales and marketing. People looking to develop in-demand e-commerce skills. Those seeking a flexible career path with financial potential. Prerequisites This E-Commerce: Complete Guide to Income Mastery does not require you to have any prior qualifications or experience. You can just enrol and start learning.This E-Commerce: Complete Guide to Income Mastery was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path E-commerce Manager: £35,000 - £55,000 Per Annum Digital Marketing Specialist: £25,000 - £40,000 Per Annum Social Media Manager: £22,000 - £35,000 Per Annum SEO Specialist: £28,000 - £45,000 Per Annum Content Marketing Manager: £30,000 - £50,000 Per Annum Web Developer (E-commerce): £28,000 - £48,000 Per Annum Course Curriculum E-Commerce: Complete Guide to Income Mastery Lesson 1 - Ecommerce Income Mastery - Overview 00:03:00 Lesson 2 - How to sell online step by step 00:06:00 Lesson 3 - Best Ecommerce Marketing Strategies 00:05:00 Lesson 4 - Hot Selling Ecommerce Business Ideas 00:06:00 Lesson 5 - Best Ecommerce Tips For Success 00:07:00 Lesson 6 - Best Dropshipping Product Categories to Sell 00:05:00 Lesson 7 - How to find the right eCommerce niche and start selling 00:04:00 Lesson 8 - How to drive traffic to your online store 00:04:00 Lesson 9 - Best Practices for highly effective eCommerce Product Videos 00:04:00 Lesson 10 - How to be a Virtual Assistant and start making income 00:04:00 Lesson 11 - Best eCommerce email marketing campaigns for higher engagement 00:04:00 Lesson 12 - Setting up an eCommerce loyalty program for more revenue 00:05:00 Lesson 13 - How to set up a Facebook ad funnel for e-commerce products 00:06:00 Lesson 14 - How to boost e-commerce sales using Instagram 00:05:00 Lesson 15 - Critical mistakes eCommerce store owners should avoid 00:05:00

🚀 Unlock the Power of Email Marketing with 'Maximizing Email Impact Using Amazon SES' Course! 📧 Are you ready to skyrocket your email marketing game and transform your business? Introducing our groundbreaking online course: 'Maximizing Email Impact Using Amazon SES' - your key to unlocking the full potential of Amazon Simple Email Service (SES) for unparalleled email success!   🌟 Why Choose Amazon SES? Amazon SES is more than just an email delivery service; it's a game-changer for businesses looking to streamline their email communications, enhance deliverability, and boost engagement. With its scalable infrastructure, powerful analytics, and cost-effective pricing, Amazon SES is the secret weapon to revolutionize your email marketing strategy.   💡 What You'll Learn: Mastering Amazon SES Setup: Navigate the intricacies of setting up Amazon SES like a pro. From authentication protocols to domain verification, we'll guide you through the entire process. Optimizing Deliverability: Learn the insider tips and tricks to ensure your emails land in the inbox, not the spam folder. Boost deliverability rates and reach your audience with precision. Personalization and Segmentation: Tailor your email campaigns for maximum impact. Understand how to use Amazon SES to create personalized and segmented campaigns that resonate with your audience. Advanced Analytics: Uncover the secrets hidden in your data. Leverage Amazon SES analytics to gain valuable insights into your email performance and make data-driven decisions for future campaigns. Automation Mastery: Save time and increase efficiency by automating your email workflows. Explore how to set up automated campaigns that nurture leads, drive conversions, and build customer loyalty. Troubleshooting and Best Practices: Overcome common challenges and pitfalls. Discover best practices for maintaining a high-quality sender reputation and troubleshooting issues to keep your email marketing on track.   🔥 Why Enroll in This Course? Expert-Led Instruction: Learn from industry experts with hands-on experience in maximizing email impact using Amazon SES. Practical Insights: Gain practical, real-world insights that you can apply immediately to see results. Lifetime Access: Enjoy unlimited access to course materials, updates, and a supportive community of like-minded professionals. Certificate of Completion: Showcase your expertise with a certificate upon successful course completion.   Don't miss out on the opportunity to transform your email marketing strategy and achieve unprecedented success with 'Maximizing Email Impact Using Amazon SES.' Enroll now and take the first step towards email mastery! 🚀📧 Course Curriculum Basic Overview 00:00 Basic Pricing for Amazon SES 00:00 Most Common Uses for SES 00:00 SES Terms of Service and Marketing E-Mail 00:00 GDPR Considerations 00:00 Set Up and Authentication - Part 1 00:00 Domain Authentication 00:00 From E-Mail and Authentication 00:00 Notifications and Authentication 00:00 Deliverability - Domains 00:00 Deliverability - E-Mail Addresses 00:00 Deliverability - Links - Dedicated IP 00:00 Content and Deliverability 00:00 Testing Sites and Deliverability 00:00 Double or Single Opt-In and Deliverability 00:00 Using an Interface and SMTP Credentials 00:00 3 SES Interfaces 00:00 3 SES Interfaces - Part 2 00:00 3 SES Interfaces - Part 3 00:00 Conclusion 00:00 Advanced Overview 00:00 Server Based Systems and Technical Ability 00:00 Cost Vs. Cloud Based Interfaces 00:00 Server Based - Unzip and Upload Mautic 00:00 Why Mautic May Not Be a Straigth Forward Install 00:00 Server Based - Download Sendy and Upload to the Server 00:00 Server Based - Sendy FTP File Permissions 00:00 Server Based - Sendy Installation and IAM User Creation 00:00 Server Based - E-Mail Verification With Sendy 00:00 Cloud Based - E-Mail Octopus 00:00 Cloud Based- E-Mail Octopus SES Access 00:00 Cloud Based - E-Mail Octopus - Connection 00:00 Cloud Based - E-Mail Octopus - Promoting Website Domains 00:00 Sendy WordPress Integration 00:00 E-Mail Octopus WordPress Installation 00:00 WP Basic Set Up 00:00 WP Plugin Set Up 00:00 WP Interface SES Connection 00:00 WP Transactional and Notifcation E-Mails 00:00 WP Newsletter E-Mail Paid Plugin 00:00 Conclusion 00:00

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Professional Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00