15369 Courses

Duration 1 Days 6 CPD hours This course is intended for This course is intended for managers and supervisors engaged in working with the Millennial generation workforce. Overview Upon successful completion of this course, participants will be able to define onboarding, discuss the characteristics of Millennials, and develop action plans for working with them. In this course, participants will learn to build an onboarding process that recognizes the challenges and strengths of the Millennial workforce. Getting Started Workshop Objectives Action Plan Purpose of Onboarding Start Up Costs Employee Anxiety Employee Turnover Realistic Expectations Practical Illustration Introduction Why Onboarding? Importance of Onboarding Making Employees Feel Welcome First Day Checklist Practical Illustration Millennials and Onboarding Who are Millennials? How Do Millennials Differ from Other Workers? Investiture Socialization ? Let Them Be Themselves! Informal Rather than Formal Onboarding Processes Practical Illustration Onboarding Checklist Pre-Arrival Arrival First Day First Week First Month Practical Illustration Engaging the Millennial Employee Create an Informal Program Engage Employees One-on-one The Role of Human Resources The Role of Managers Practical Illustration Following Up with the Millennial Employee Initial Check-In ? One-on-one Following up ? Regular, Informal Follow Ups Setting Schedules ? Millennials and Work-Life Mentoring and the Millennial Practical Illustration Setting Expectations with the Millennial Employee Define Requirements ? Provide Specific Instructions Identify Opportunities for Improvement and Growth Set Verbal Expectations Put It in Writing Practical Illustration Mentoring the Millennial Be Hands-On and Involved Serial Mentoring Be a Mentor, Not an Authority Figure Focus Millennia?s Exploratory Drive on Work Practical Illustration Assigning Work to the Millennial Employee Provide Clear Structure and Guidelines Provide Specific Benchmarks Set Boundaries and Provide Reality Checks Practical Illustration Providing Feedback Millennials Thrive on Feedback! Characteristics of Quality Feedback Informal Feedback Formal Feedback Practical Illustration Wrapping Up Words From the Wise Additional course details: Nexus Humans Millennial Onboarding training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Millennial Onboarding course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Implmentation Consultants, Business Users, IT Governance Experts, Compliance Managers Overview Discuss the purpose and business use of Process ControlDescribe key features and related harmonization topicsDescribe risk-based internal controlsConfigure Process Control customizing settings and those shared across GRCCreate and manage master dataDiscuss security and authorization requirementsImplement the Process Control solutionUse risk-managed financial compliance practicesPlan and process surveys and testsSet up and maintain Continuous MonitoringIntegrate and use Process Control with Policy ManagementDiscuss operational complianceAggregate deficienciesUse the harmonized reporting frameworkDescribe the use of custom-defined fields and document search This course offers hands-on configuration and implementation of SAP Process Control 10.1, as well as important concepts you will need to know in order to prepare for implementation and ongoing prevention of process risk. Enterprise Goverance, Riskl, and Compliance (eGRC) Risk-Based Approach to Managing Compliance Initiatives Integrated GRC Approach Governance Governance Overview Governance Using Process Control 10.1 Daily Business Use Harmonization Overview Harmonization Concepts Work Centers Setting Up an Entry Page Technical Landscape Configuration Requirements Customizing Central Tasks Shared Master Data and Reports Workflow Authorization Updates Process Control-Specific Customizing Create & Manage Master Data Master Data Overview Setting Up an Organization Hierarchy Setting Up the Account Group Hierarchy Setting Up the Central Process Hierarchy Setting Up the Indirect Entity-Level Control Hierarchy Harmonized Risk Model Uploading Master Data with MDUG Content Lifecycle Management Master Data Change Request Workflow Surveys and Manual Tests Survey and Test Overview Planner Overview Assessment Survey Manual Test Manual Test ? Offline Forms and Data Sheets Disclosure Survey Issue Remediation Risk-Managed Financial Compliance Risk-Based Financial Compliance Materiality Analysis Risk Assessment Control Risk Rating Test Strategy Risk Coverage Analysis Integration with SAP Audit Management Ad Hoc Issues Ad Hoc Issues Integration with SAP Fraud Management Policy Management Policy Management ? Overview Configuring Policy Management Policy Lifecycle Management Continuous Monitoring Continuous Monitoring ? Overview Continuous Monitoring ? Preconfiguration Creating a Data Source Creating a Business Rule Assigning Business Rules to a Control Scheduling a Continuous Monitoring Job Monitoring a Continuous Monitoring Job SAP Queries SAP BW Query Setting Up a Configurable Rule Subscenario Create a Programmed Rule ABAP Reports Process Integration Subscenario SoD Integration Web Service for Continuous Monitoring Event-Based Monitoring SAP HANA Views New CCM Content Upload Capabilities Operational Compliance Overview Operational Compliance Overview and Key Trends CAPA Operational Compliance-Specific Focus in CCM Closing Activies in an ICS Management Cycle Sign-Off Aggregation of Deficiencies Reporting Reports Overview Report Framework Harmonization Dashboard Overview Security & Authorization Security and Authorization ? Overview Authorization Configuration and Setup Implementation Scope and Approach Implementation Scope and Approach Establishing a Compliance Framework Configuring a Multi-Compliance Framework (MCF) Other Process Control Features Custom-Defined Fields Document Search

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Duration 1 Days 6 CPD hours This course is intended for This class is intended for the following: Data analysts, Data scientists, Business analysts getting started with Google Cloud Platform. Individuals responsible for designing pipelines and architectures for data processing, creating and maintaining machine learning and statistical models, querying datasets, visualizing query results and creating reports. Executives and IT decision makers evaluating Google Cloud Platform for use by data scientists. Overview This course teaches students the following skills:Identify the purpose and value of the key Big Data and Machine Learning products in the Google Cloud Platform.Use Cloud SQL and Cloud Dataproc to migrate existing MySQL and Hadoop/Pig/Spark/Hive workloads to Google Cloud Platform.Employ BigQuery and Cloud Datalab to carry out interactive data analysis.Train and use a neural network using TensorFlow.Employ ML APIs.Choose between different data processing products on the Google Cloud Platform. This course introduces participants to the Big Data and Machine Learning capabilities of Google Cloud Platform (GCP). It provides a quick overview of the Google Cloud Platform and a deeper dive of the data processing capabilities. Introducing Google Cloud Platform Google Platform Fundamentals Overview. Google Cloud Platform Big Data Products. Compute and Storage Fundamentals CPUs on demand (Compute Engine). A global filesystem (Cloud Storage). CloudShell. Lab: Set up a Ingest-Transform-Publish data processing pipeline. Data Analytics on the Cloud Stepping-stones to the cloud. Cloud SQL: your SQL database on the cloud. Lab: Importing data into CloudSQL and running queries. Spark on Dataproc. Lab: Machine Learning Recommendations with Spark on Dataproc. Scaling Data Analysis Fast random access. Datalab. BigQuery. Lab: Build machine learning dataset. Machine Learning Machine Learning with TensorFlow. Lab: Carry out ML with TensorFlow Pre-built models for common needs. Lab: Employ ML APIs. Data Processing Architectures Message-oriented architectures with Pub/Sub. Creating pipelines with Dataflow. Reference architecture for real-time and batch data processing. Summary Why GCP? Where to go from here Additional Resources Additional course details: Nexus Humans Google Cloud Platform Big Data and Machine Learning Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Google Cloud Platform Big Data and Machine Learning Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is for wireless engineers who work in the following roles: Consulting systems engineer Network administrator Network engineer Network manager Sales engineer Systems engineer Technical solutions architect Wireless design engineer Wireless engineer Overview After taking this course, you should be able to: Describe and implement a Cisco-recommended structured design methodology Describe and implement industry standards, amendments, certifications, and Requests For Comments (RFCs) Describe and implement Cisco enhanced wireless features Describe and implement the wireless design process Describe and implement specific vertical designs Describe and implement site survey processes Describe and implement network validation processes The Designing Cisco Enterprise Wireless Networks (ENWLSD) v1.1 course gives you the knowledge you need to design Cisco© wireless networks. The course covers design specifics from scenario design concepts through the installation phase and into post-deployment validation.This course, including the self-paced material, helps prepare you to take the exam, Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD), which leads to to the new CCNP© Enterprise and Cisco Certified Specialist ? Enterprise Wireless Design certifications. Describing and Implementing a Structured Wireless Design Methodology Importance of Planning Wireless Design with a Structured Methodology Cisco Structured Design Model Cisco Design Guides and Cisco Validated Designs for Wireless Networks Role of the Project Manager When Designing Wireless Networks Describing and Implementing Industry Protocols and Standards Wireless Standards Bodies Institute of Electrical and Electronics Engineers (IEEE) 802.11 Standard and Amendments Wi-Fi Alliance (WFA) Certifications Relevant Internet Engineering Task Force (IETF) Wireless RFCs Practice Activity Describing and Implementing Cisco Enhanced Wireless Features Hardware and Software Choices for a Wireless Network Design Cisco Infrastructure Settings for Wireless Network Design Cisco Enhanced Wireless Features Examining Cisco Mobility and Roaming Mobility and Intercontroller Mobility in a Wireless Network Optimize Client Roaming in a Wireless Network Cisco Workgroup Bridge (WGB) and WGB Roaming in a Wireless Network Describing and Implementing the Wireless Design Process Overview of Wireless Design Process Meet with the Customer to Discuss the Wireless Network Design Customer Information Gathering for a Wireless Network Design Design the Wireless Network Deployment of the Wireless Network Validation and Final Adjustments of the Wireless Network Wireless Network Design Project Documents and Deliverables Describing and Implementing Specific Vertical Designs Designs for Wireless Applications Wireless Network Design Within the Campus Extend Wireless Networks to the Branch Sites Examining Special Considerations in Advanced Wireless Designs High-Density Designs in Wireless Networks Introducing Location and Cisco Connected Mobile Experiences (CMX) Concepts Design for Location FastLocate and HyperLocation Bridges and Mesh in a Wireless Network Design Redundancy and High Availability in a Wireless Network Describing and Implementing the Site Survey Processes Site Survey Types Special Arrangements Needed for Site Surveys Safety Aspects to be Considered During Site Surveys Site Survey Tools in Cisco Prime Infrastructure Third-Party Site Survey Software and Hardware Tools Describing and Implementing Wireless Network Validation Processes Post-installation Wireless Network Validation Making Post-installation Changes to a Wireless Network Wireless Network Handoff to the Customer Installation Report

Duration 5 Days 30 CPD hours This course is intended for Linux system administrators, site reliability engineers, and other IT professionals with some Ansible experience who are interested in learning how to manage and automate the deployment, configuration, and operation of key network services included with Red Hat Enterprise Linux 8. Overview Provide key network services using software included with Red Hat Enterprise Linux 8, including DNS with Unbound and BIND9, DHCP and DHCPv6, client e-mail transmission, printing service, NFS and SMB protocol file sharing, SQL database service with MariaDB, and web services using Apache HTTPD, nginx, Varnish, and HAProxy. Configure advanced networking for server use cases, including device teaming. Use Red Hat Ansible Engine to automate the manual deployment and configuration tasks covered in this course. Learn how to configure, manage, and scale key services used in the data center Red Hat Services Management and Automation (RH358) is designed for IT professionals with some experience managing Linux© systems and want to learn more about how to manage and deploy network services included with Red Hat© Enterprise Linux which are particularly important in the modern IT data center. You will learn how to install, configure, and manage basic configurations of these services manually, and then use Red Hat Ansible© Engine to automate your work in a scalable, repeatable manner. This course is based on Red Hat Ansible Engine 2.9 and Red Hat Enterprise Linux 8.1. 1 - Manage network services Discuss and review key tools and skills needed to manage network services. 2 - Configure link aggregation Improve the redundancy or throughput of network connections of servers by configuring Linux network teaming between multiple network interfaces. 3 - Manage DNS and DNS servers Explain the operation of DNS service, troubleshoot DNS issues, and configure servers to act as a DNS caching nameserver or as an authoritative name server. 4 - Manage DHCP and IP address assignment Explain and configure services used for IPv4 and IPv6 address assignment including DHCP, DHCPv6, and SLAAC. 5 - Manage printers and printing files Configure systems to print to a network printer that supports IPP Everywhere, as well as manage existing printer queues. 6 - Configure email transmission Discuss how mail servers operate, then configure a server to use system tools and Postfix to send email messages through an outbound mail relay. 7 - Configure MariaDB SQL databases Discuss the basic operation of SQL-based relational databases, perform basic SQL queries for troubleshooting, and be able to set up a simple MariaDB database service. 8 - Configure web servers Provide web content from Apache HTTPD or Nginx web servers, then configure them with virtual hosts and TLS-based encryption. 9 - Optimize web server traffic Improve performance of your web servers by using Varnish to cache static content being served and HAProxy to terminate TLS connections and balance load between servers. 10 - Provide file-based network storage Deliver simple file-based network shares to clients using the NFS and SMB protocols. 11 - Access block-based network storage Configure iSCSI initiators on your servers to access block-based storage devices provided by network storage arrays or Ceph storage clusters.

Duration 2 Days 12 CPD hours This course is intended for This course is intended for Data Warehouse Administrator, Database Administrator, Database Designer, Support Engineer, and Technical Administrator. Overview Upon successful completion of this course, students will be able to Install Oracle Grid Infrastructure for a Standalone Server, Configure ASMLIB and create ASM disk groups, Apply the latest patch set updates to the Grid Infrastructure software, Install Oracle Database software, Use Oracle Restart to manage components, Prepare the Linux operating system for Oracle software installation, Upgrade Oracle Database, Create a container database, Install Oracle Grid Infrastructure for an Independent Server, Create an Oracle Database using DBCA, and Install the latest patch set updates to the Oracle database software. This Oracle Database: Deploy, Patch and Upgrade Workshop gives you detailed information to help you install Oracle Database software. In this course, you will be introduced to Oracle Database Cloud Service. Oracle Database Overview Oracle Database Introduction Oracle Database Architecture Overview Oracle Database Instance Configurations Oracle Database Memory Structures Process Structures Database Storage Architecture Logical and Physical Database Structures Container and Pluggable Database Overview Installing Oracle Grid Infrastructure for a Standalone Server Overview of Oracle Grid Infrastructure for a Standalone Server System Requirements for Oracle Grid Infrastructure Configuring Storage for Oracle Automatic Storage Management (ASM) Installing Oracle Grid Infrastructure for a Standalone Server Upgrading Oracle Grid Infrastructure for a Standalone Server Installing Oracle Database Software Planning Your Installation System Requirements for Oracle Database Preparing the Operating System Using 4 KB Sector Disks Setting Environment Variables Checking the System Requirements Using the Oracle Universal Installer (OUI) Performing a Silent Mode Installation Creating an Oracle Database by Using DBCA Planning the Database Storage Structure Choosing non-CDB or CDB Types of Databases (based on workload) Choosing the Appropriate Character Set Understanding How Character Sets are Used Setting the NLS_LANG Initialization Parameter Using the Database Configuration Assistant (DBCA) Using Oracle Restart Oracle Restart Overview Oracle Restart Process startup Controlling Oracle Restart Choosing the Correct SRVCTL Utility Oracle Restart Configuration Using the SRVCTL Utility Obtaining Help for the SRVCTL Utility Starting Components by Using the SRVCTL Utility Introduction to Upgrading to Oracle Database Upgrade Methods Data Migration Methods Supported Releases for Direct Upgrade Overview of Upgrade Process Performing a Rolling Upgrade Upgrading a CBD Preparing to Upgrade to Oracle Database Developing a Test Plan Performance Testing Requirements for Databases Using Oracle Label Security or Oracle Database Vault Requirement for Databases Using Oracle Warehouse Builder Using the Pre-Upgrade Information Tool Backing Up the Database Installing the Oracle Database Software Preparing the New Oracle Home Upgrading to Oracle Database Upgrading by Using the Database Upgrade Assistant (DBUA) Manually Upgrading to Oracle Database Migrating a non-CDB to a CDB Performing Post-Upgrade Tasks Migrating to Unified Auditing Performing Post-Upgrade Tasks Following a Manual Upgrade Migrating Data by Using Oracle Data Pump Data Pump Overview Migrating by Using Data Pump Importing by Using a Network Link

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to recognize and manage their emotions, behaviors and impulses and apply these skills to the world around them. Overview Upon successful completion of the Developing Emotional Intelligence course, participants will have the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. In this course, students will develop the skill of emotional intelligence to help maximize personal and professional success. Module One: Getting Started Getting Started Module Two: Introduction to Emotional Intelligence Defining Emotional Intelligence The Importance of EI Who Needs It? What Are Emotions? EQ vs. IQ Practical Illustration Module Three: The Components of EI Self-Management Self-Awareness Social Skills Internal Motivation Empathy Practical Illustration Module Four: Tools to Gain Control Journaling Meditation and Mindfulness Identifying Emotional Triggers Breathing Techniques Taking a Break Practical Illustration Module Five: Verbal Communication Skills Active Listening Asking Questions Consider Your Audience Choosing Your Words Be Authentic Practical Illustration Module Six: Nonverbal Communication Skills Body Language Tone Matters Facial Expressions Eye Contact Distance and Personal Space Practical Illustration Module Seven: Managing Relationships With Others Building Rapport Respond, Don?t React Show Gratitude Finding Common Ground Setting Boundaries Practical Illustration Module Eight: Overcoming Obstacles Recognizing and Admitting Failure Disagreeing Constructively Staying Cool Under Pressure Be Open to Perspectives The Power of Forgiveness Practical Illustration Module Nine: Application to Business Practices Working as a Team Setting Business Goals Interviewing for Successful Hires Giving and Receiving Feedback Customer Experience and Rapport Practical Illustration Module Ten: Benefits of Being Emotionally Aware Strong Interpersonal Relationships Able to Manage Change Reduced Stress and Anxiety Improved Decision Making Boosts Employee Morale Practical Illustration Module Eleven: Making an Impact Creating a Powerful First Impression Maintaining Your Composure Inspiring Leadership Gaining Self-Confidence Patience and Practice Practical Illustration Module Twelve: Wrapping Up Words from the Wise Additional course details: Nexus Humans Developing Emotional Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developing Emotional Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Students receive comprehensive Microsoft Dynamics exam preparation, becoming familiarized with the Dynamics CRM customization and configuration tools. Aspirants also learn to leverage the platform tools to create custom objects, automate tasks, modify user interface, and perform other such customizations. Overview Configure the Dynamics CRM settingsConfigure different entities and fieldsImplement entity relationships, custom actions, workflows, and dialogsIdentify scenarios for utilizing multiple forms, and design considerations for chartsSet default share views and public views, and configure and manage dashboardsIdentify role-based business processesIdentify and manage business requirements and teams This course explains everything you need to know about customizing and configuring the Dynamics CRM 365 system in accordance with a company?s specific requirements. Introduction to Customization and Configuring Dynamics CRM Talent and Course Introduction Module Overview CRM Overview What is Dynamics Customization and Configuration? CRM Architecture Customization Methodology Module review Obtaining a Dynamics CRM Trial TEST YOUR KNOWLEDGE MODULE 1' Manage Microsoft Dynamics CRM Online Subscriptions Module Overview Configuring CRM Overview of CRM Security User Administration Mailboxes Teams CRM Security Model Module Overview Purpose of the CCRM Security Model Privileges Access Levels Security Roles Hierarchy Security Hierarchy Types Module review Introduction to Solutions Module Overview Solutions Overview Solution Detail Creating and Working with Solutions Working with Solution Assets Exporting Solutions Importing Solutions Module review Entity and Field Customization Module Overview Types Entities Entity Ownership Entity Properties System vs Custom Entities Custom Entities and Security Roles Overview of Fields Field Properties Module review Additional Field Customization Module Overview Creating Fields to Meet Client Needs Calculated Fields Rollup Fields CRM Option Sets Alternate Keys Field Level Security State and Status Reason Transitions Module Review Configure mobile devices Module Overview Types of Relationships How and where they are created Many to Many Relationships Hierarchical Data Entity Mapping Connection and Connection Roles Module Review Customizing Forms Module Overview Form types Qualities of a good form Building a Form Specialized Form Components Access Teams and Sub Grids Working with Navigation Additional Form Types Multiple Forms Form customizations and Mobile Clients Module Review Business Rules Module Overview Business Rules Business Rule Scope Trigger Rules Condition and Actions Else Conditions and Actions Occur When Conditions Are True Module review Views and Visualizations Module Overview Using Views View Customization System View Types Quick Find Customization Charts Customizing Dashboard Themes Module Review Introduction to Processes Module Overview Processes and Automation Workflow Basics Module review Business Process Flows What are CRM Business Process Flows Enabling Business Process Flows Steps Stages and Categories Conditional Branching Module Review Bringing it all Together Module Overview Review of Customization Topics Covered Senario Packaging in a Solution Module review

Duration 1 Days 6 CPD hours This course is intended for Cybersecurity Essentials provides foundational knowledge in cybersecurity and is recommended for all non-technical professionals who wish to develop an understanding of cyber safety. Overview After completing this course, students will be able to: Identify and reduce human errors that put organizations at risk for a cyber-attacks. Define Ransomware, Phishing, and Data Breaches to understand the differences. Identify the motives of hackers. Assess how data breaches occur. Develop a plan on how to protect accounts and privacy. Create a strong and secure password. Work in a secure manner while using remote Wi-Fi access. Safely use Virtual Private Networks (VPN). Identify vulnerabilities in home networks to keep them secure. Identity different social engineering techniques e.g. phishing, vishing. Detect social engineering attempts and prevent potential breaches. Prevent hackers from accessing a Mobile phone. Cybersecurity Essentials was developed using unparalleled learning methodology that prepares cadets for the Israeli Cyber and Intelligence Unit. It is designed to tackle human error by helping develop an advanced understanding and skills to protect individuals and organizations against the most common cyber threats. INTRODUCTION TO CYBERSECURITY Introduction to the world of cybersecurity; basic terminology, and why cybersecurity is so important. Review of famous cyber-attacks. ACCOUNTS & CREDENTIALS SECURITY One of the most common elements linking cyber-attacks is compromised or weak credentials. Learn different ways hackers can acquire passwords, and what to do when accounts have been compromised. How to prevent such attacks including best protection methods and password management and introduction to tools for testing and creating strong passwords. REMOTE SECURITY: WI-FI & VPN Evaluate main risks that arise when using public and non-protected Wi-Fi networks. Differentiate between private and public Wi-Fi networks, define what a VPN is and how to use it, and how to browse safely in remote environments. SOCIAL ENGINEERING How hackers take advantage of ?human-based vulnerabilities?. Define social engineering and the different types of attacks that can leverage social engineering, such as phishing or vishing. Learn how to detect social engineering attempts and prevent future breaches. MOBILE SECURITY Minimize the risk of an attack on mobile device and understand basic security principles for mobile applications. Learn how to protect photos, browsing history, text messages, and confidential business information such as emails, documents, access permission and more. Additional course details: Nexus Humans Cybersecurity Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cybersecurity Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.