3576 Courses

Discover the art of effective communication in education with 'Teaching Fundamentals: Make Concepts Easy to Understand.' This innovative course unveils the secrets of simplifying complex ideas, a crucial skill for educators in all fields. In the initial module, you'll explore the fundamentals of making intricate topics accessible and engaging. The journey continues with identifying challenging concepts within your curriculum, fostering an awareness crucial for tailored teaching strategies. The course's third part focuses on developing lesson plans aimed at clarifying these tough subjects. Here, you'll acquire the techniques for crafting educational content that resonates with and captivates your audience. In the final stage, you're tasked with bringing your lesson plan to life. This practical application involves presenting your newly created content to an actual audience, honing your skills in delivering clear, concise, and comprehensible instruction. Learning Outcomes Understand techniques to simplify complex educational content. Identify challenging areas in curricula and strategise for improvement. Develop lesson plans that effectively convey difficult concepts. Enhance skills in presenting educational material in an engaging manner. Apply knowledge in a real-world setting, receiving feedback to refine teaching methods. Why choose this Teaching Fundamentals: Make Concepts Easy to Understand course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Teaching Fundamentals: Make Concepts Easy to Understand course for? Teachers seeking to enhance their instructional techniques. Educational content creators aiming to improve clarity in their material. Curriculum designers focusing on accessibility in education. Tutors and educators in specialised fields addressing complex topics. Training professionals in corporate settings looking to streamline learning processes. Career path Primary School Teacher: £24,000 - £35,000 Secondary School Teacher: £25,000 - £40,000 Curriculum Designer: £27,000 - £45,000 Educational Content Developer: £23,000 - £38,000 Corporate Trainer: £30,000 - £50,000 Specialised Tutor: £20,000 - £35,000 Prerequisites This Teaching Fundamentals: Make Concepts Easy to Understand does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Teaching Fundamentals: Make Concepts Easy to Understand was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Make Things Easy To Understand - Part One What does it mean to make things easy to understand? 00:22:00 Make Things Easy To Understand - Part Two Identify the concepts that are hard to understand in your curriculum 00:37:00 Make Things Easy to Understand - Part 3 Learn how to write a lesson plan to present concepts that are hard to understand 00:20:00 Make Things Easy to Understand - Part 4 Present your new lesson plan to a real audience in an easy-to-understand way 00:18:00 Downloadable Resources Resource - Teaching Fundamentals: Make Concepts Easy to Understand 00:00:00

The insights gained from data analysis are only truly valuable when you can be clearly expressed to other people – bosses, colleagues, clients, customers, or other stakeholders. In this workshop you’ll learn how to turn raw qualitative or quantitative data into a clear visual story through infographics and data visualization. We'll discuss the key principles for planning an effective visual, look at examples of best (and worst) practice, and learn repeatable and practical design techniques for enhancing the story. We'll also give you an overview of useful tools that will help you turn your idea into a finished infographic or data visualization. You could be conjuring up eye-catching slide decks, building effective reports and dashboards, pitching to investors, or presenting persuasive data to your most important customers.  This is a fully interactive online workshop, so be prepared to join discussions and get hands on with building your own visualisations.  Takeaways Be able to evaluate the elements that make an infographic or visualization effective. Learn quick and repeatable visual tricks for ensuring infographics convey a clear message. Understand how to tailor your approach to different audiences and context. Discover a bunch of free tools and resources to help you build your own visualizations. Understand how online, interactive visualizations work and how to create them. Delivery  We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets.
 Testimonials "Just to say what a great course this was. I have made my first report employing some of the ideas and tools you showed us – to rapturous responses! The next actions are clear for all and they all understood it! Thank you for helping me to organise my data and thoughts, showing how to present the key message up front, and how to keep it simple and focused. Gearing up for another report now!" Kay Anderson | Head of Finance | Mima "We have been using Tableau to display data for some time but knew we could do more to engage our end users. Alan’s training gave us a framework to start thinking about what we wanted to achieve with our visualisations and analysis, and some great tips on how to display information for maximum impact. Alan was an engaging trainer and we found the workshops very energising." Ellen Austin | Senior Data Analyst | London School of Economics

Tiny toes ballet is award winning and fully integrated with the Early Years Foundation Stage (EYFS) curriculum. It is the perfect introduction to the world of dance for boys and girls from walking to age 7. Our fun and inclusive toddler and kids dance classes nurture confidence and promote educational development. With our themed adventure sessions, they are so much more than a dance class and we are so excited to share them with you! Let your child discover the joy of dance with us whilst learning about the world around them!

Do you want to teach morality to your kids? What are the techniques of teaching morality? The course helps you to gain knowledge about the procedures of Children's moral development. Course Description: The course describes the importance of Children's moral power development. In the course, you will learn how to help the child to grow morality in their mind. The course starts by describing the health care, then explains how to develop virtue in them. Teaching morality is an essential part of early childhood education. Without morality, society does not exist. Peace will be gone from the society if there is no morality. By the end of the course, you will be able to teach morality to the kids. Course Highlights Child Development Training Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Child Development Training Diploma into 22 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Child Development Training Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Child Development Training Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Child Development Training Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01 RETROSPECT OF MY CAREER 01:30:00 JUVENILE DELINQUENCY 01:30:00 CAUSES OF EARLY CRIME 01:30:00 REMEDY FOR EXISTING EVILS 01:30:00 PRINCIPLES OF INFANT EDUCATION 01:30:00 REQUISITES FOR AN INFANT SCHOOL 01:00:00 QUALIFICATIONS OF TEACHERS 01:00:00 Module 02 HINTS FOR CONDUCTING AN INFANT SCHOOL 02:00:00 GALLERY TEACHING-MORAL AND RELIGIOUS INSTRUCTION 02:00:00 REWARDS AND PUNISHMENTS 01:30:00 LANGUAGE 01:30:00 ARITHMETIC 01:00:00 FORM, POSITION, AND SIZE 01:00:00 Module 03 GEOGRAPHY 01:00:00 PICTURES AND CONVERSATION 02:00:00 ON TEACHING BY OBJECTS 01:00:00 PHYSICAL EDUCATION 01:30:00 MUSIC 01:30:00 GRAMMAR 01:30:00 THE ELLIPTICAL PLAN OF TEACHING 01:00:00 REMARKS ON SCHOOLS 01:00:00 HINTS ON NURSERY EDUCATION 01:30:00 Mock Exam Mock Exam- Child Development Training Diploma 00:20:00 Final Exam Final Exam- Child Development Training Diploma 00:20:00

SEND Certification Instructing is a significant piece of youth advancement, however not every person learns similarly. With the SEND Certification program, you can furnish your school personnel with the instruments they need, to comprehend elective showing techniques and improve the accomplishment of their understudies. Uncommon instructive necessities are getting more common and require extraordinary consideration, and this staggered program is intended to go through the essentials of incorporation and planning exercises, to address the issues, everything being equal. What's Covered in the Course? This accreditation program has a sum of 22 modules and covers an abundance of data identified with SEND. Here's only some of what your staff will cover in the course: An acquaintance and foundation with SEND, alongside a diagram of the various kinds of adapting needs, which gives the establishment for instructing staff to push ahead with the program material; Hypotheses of learning and how they can be applied in a study hall setting; SEND implicit rules and instructor obligation, so you can be certain that your staff are considered responsible to the best expectations An attention on a few learning difficulties, including dyslexia, chemical imbalance and ADHD Elective showing procedures for understudies with a scope of extraordinary necessities, including correspondence challenges, enthusiastic and social battles and physical and tangible troubles Significant learning results, like how to comprehend explicit requirements and learning troubles and adjust the educational program likewise, to incorporate the best techniques for these learning challenges The most effective method to perceive and survey understudy learning difficulties and the best methodologies for offering instructive help. What are the Benefits of the Course? Not persuaded? Here are a portion of the advantages of taking the course: The program will give your staff the necessary information base, to empower them to work with SEND understudies following fulfillment of the program. An easy to understand design that can be gotten to from anyplace on the planet, so your staff can become familiar with regardless of where they are Upon fruitful finish of the course, teachers will have the necessary abilities, to comprehend and cook for extraordinary adapting needs, improving learning results and understudy achievement Understudies will profit by a more comprehensive learning climate, when the instruments learnt in the SEND Certification are executed, making it a superior spot wherein to learn Beside the improved comprehension of assorted adapting needs, this accreditation can prompt better representative fulfillment, which benefits everybody, including your association. If it's not too much trouble, note that as SEN frameworks fluctuate in every country of the UK - the code of training execution shrouded in Module 4 alludes just to the framework in England

Dive into the captivating realm of Child Counselling with our Level 4 Certificate course, where every interaction becomes a journey of healing and growth. Delve deep into the intricacies of the human mind and unlock the power to make a profound difference in the lives of children. Are you ready to embark on this transformative journey and become a beacon of hope for young hearts? In this course, you'll explore the very essence of Child Counselling, unraveling the mysteries of human psychology and emotional well-being. From understanding the psychology of growth and development to mastering the art of therapeutic language, each module is meticulously designed to equip you with the tools and insights needed to excel in the field of Child Counselling. Let your passion for helping others ignite as you navigate through psychological issues and strive towards therapeutic outcomes that bring about lasting change. Level 4 Certificate in Child Counselling course Learning Outcomes: Gain insight into the psychology of growth and development in children. Master therapeutic language to effectively communicate and connect with young clients. Identify and address a range of psychological issues affecting children. Achieve therapeutic outcomes that promote healing and emotional well-being. Develop practical skills for working as a compassionate and effective Child Counsellor. Cultivate empathy and understanding to support children through their journey of healing. Level 4 Certificate in Child Counselling Module 01: Introduction Module 02: Psychology of Growth and Development Module 03: Therapeutic Language Module 04: Psychological Issues Module 05: Therapeutic Outcomes Module 06: Working as a Counsellor Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 4 Certificate in Child Counselling Who is this course for- The Certificate in Child Counselling at QLS Level 4 is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Child Counselling like - Aspiring Child Counsellors Educators and childcare professionals Parents and guardians Social workers and youth workers Mental health professionals Requirements Level 4 Certificate in Child Counselling To enrol in this Level 4 Certificate in Child Counselling, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Career Paths: Child Counsellor: £25,000 - £40,000 per annum School Counsellor: £22,000 - £35,000 per annum Child and Adolescent Therapist: £30,000 - £50,000 per annum Family Support Worker: £20,000 - £35,000 per annum Play Therapist: £25,000 - £45,000 per annum Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Two day 'Introduction to Table Loom Weaving' workshop in the beautiful setting of Fisherton Mill in Salisbury, Wiltshire. Learn how to plan your weaving project, dress your loom (prepare your loom for weaving), read and understand weaving patterns and weave your own set of samples from a wide range of sustainable yarns and fibres in this relaxed & informative beginners weaving workshop. All materials and equipment are provided and you will leave with a clear handout of notes along with your first pieces of weaving!

Overview Become an accomplished Teaching Assistant and help children with learning difficulties overcome their challenges. This Teaching Assistant course will provide any individual in the UK Education system with the skills and knowledge to support and develop all children in the classroom. The course has been written to allow Teaching Assistants to work with SEN/SENCO pupils alongside other students. It is designed to provide a genuinely complete knowledge base that will enable you to work with a wide range of children who may show signs of Autism, ADHD, Dyslexia, and other associated conditions. Enrol now and support every child. How will I get my certificate? You will take a written assignment test at the end of the course, which you can take either during or after. After completing the test, you can order your certificate; these are included in the price. Who is this course for? No experience or previous qualifications are required for enrolment in this Teaching Assistant. It is available to all learners of all academic backgrounds. Requirements Our Teaching Assistant is fully compatible with PCs, Macs, laptops, tablets, and smartphones. This course has been designed to be fully compatible with tablets and smartphones, so you can access it on Wi-Fi, 3G, or 4G. There is no time limit for completing this course; it can be studied in your own time and at your own pace. Career path These various qualifications will increase the value of your CV and open you up to multiple sectors, such as Business and Management, Administration, Accountancy and Finance, Secretarial and PA, Teaching and mentoring, etc. Course Curriculum 6 sections • 39 lectures • 11:18:00 total length •Module 01: Teaching Assistant Overview: 00:23:00 •Module 02: Professional Developments for a TA: 00:29:00 •Module 03: Working with the School and Its Policies: 00:26:00 •Module 04: Discussion on Curriculum, Assessment and Monitoring: 00:25:00 •Module 05: Providing the Best Learning Environment: 00:20:00 •Module 06: Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA: 00:16:00 •Module 07: Child Development and the SEN Support: 00:18:00 •Module 08: Understanding Behaviour & Relationships as a TA: 00:21:00 •Module 09: Experienced TAs Maintain Strong Communications with the Students: 00:16:00 •Module 10: Career Prospects for TAs in the UK: 00:25:00 •Module 01: Special Education Needs (SEN) An Overview: 00:08:00 •Module 02: SEN Support: 00:12:00 •Module 03: High Quality Teaching for Pupils with SEN: 00:09:00 •Module 04: SEN Teaching Methodologies: 00:20:00 •Module 05: Communication and Interaction: 00:16:00 •Module 06: Cognition and Learning: 00:20:00 •Module 07: Social, Emotional and Mental Health Difficulties: 00:11:00 •Module 08: Sensory or Physical Needs: 00:15:00 •Module 09: Working in Partnership: 00:09:00 •Autism Spectrum Disorder (ASD): 00:25:00 •Learning Difficulties Related to Autism: 00:23:00 •Autism Diagnosis: 00:16:00 •Cognitive Approaches in Autism: 00:17:00 •Dealing with Autistic Individuals: 00:22:00 •Other Considerations for Dealing with Autistic Individuals: 00:19:00 •Engagement in Autism Awareness: 00:13:00 •Module 01: Introduction to ADHD: 00:13:00 •Module 02: ADHD in Young and Adults: 00:19:00 •Module 03: ADHD in Family Settings: 00:12:00 •Module 04: ADHD in Educational Settings and Parent Training: 00:19:00 •Module 05: ADHD and Attention Difficulties: 00:15:00 •Module 06: Cognitive Approaches in ADHD: 00:16:00 •Module 07: The Organisation of Care for ADHD: 00:21:00 •Module 01: Introduction to Dyslexia: 00:18:00 •Module 02: Dyslexia and Learning Difficulties: 00:18:00 •Module 03: Dyslexia in the School: 00:23:00 •Module 04: Cognitive Approaches in Dyslexia: 00:16:00 •Module 05: The Legal Rights of Dyslexics: 00:14:00 •Assignment - The Best Teaching Assistant Training Program: 00:00:00

A level one-to-one tuition

Getting Started Effective management ensures quality patient care and organisational success in the rapidly evolving healthcare industry. The MSc Healthcare Management Top Up programme equips healthcare professionals with the necessary skills and knowledge for leadership and management roles. The MSc Healthcare Management Top Up programme offers a comprehensive learning experience that provides students with the knowledge, skills and emotional tools needed to meet the challenges of managing healthcare organisations. Students with a Level 7 Diploma in Health and Social Care will only be eligible for the MSc Health Care Management Top-Up programme. The MSc Healthcare Management Top Up programme provides healthcare professionals with a unique opportunity to excel in their careers and contribute to the ever-evolving field of healthcare management. This programme empowers students to become effective leaders by combining theoretical knowledge with practical application, driving positive change in healthcare organisations. Moreover, the programme enhances career prospects, offers specialisation in healthcare management, fosters networking opportunities and promotes practical application through real-world case studies. It prepares graduates for senior leadership roles, empowering them to make a meaningful impact in the healthcare industry. The MSc Healthcare Management Top Up is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this MSc Healthcare Management programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements Applicants should normally have a good first degree or equivalent and be working in or have recently worked within the arena of Management and Leadership in healthcare. Students who possess a Level 7 Diploma in Health and Social Care will only be eligible for the MSc Health Care Management Top-Up programme. If English is not your first language, you will be expected to demonstrate a certificated level of proficiency of at least IELTS 6.5 (Academic level) or equivalent English Language qualification, as recognised by Anglia Ruskin University. Progression Enrolling in the MSc Healthcare Management programme will give you comprehensive knowledge of health service management and leadership approaches. This programme will equip you with the skills to identify and develop corporate marketing strategies for health services and implement transformational change programmes. As a graduate, you will have various career paths available, including opportunities in public services or global non-governmental organisations. Furthermore, graduating from the programme doesn't have to mark the end of your educational journey. You may pursue a postgraduate research programme, such as the Professional Doctorate in Health and Social Care, to further advance your expertise in the field. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MSc Healthcare Management Top Up Programme Structure Postgraduate Research Design Major Project (Dissertation) Delivery Methods The MSc Healthcare Management Top Up is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this MSc Healthcare Management programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.