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This Microsoft Office 2007 Excel Intermediate will provide you with experience at creating more elaborate worksheet and workbooks n Microsoft Office Excel 2007 to display data in more effective ways. In this series you will work with multiple worksheets and workbooks, you will learn how to switch between workbooks and even copy worksheets, you will also get 3D formulas: 3D formulas will allow you to link the worksheets, and also add something call the Watch-Window. You will learn to create and manage all these linked workbooks as well as creating workspaces which will allow you to manage the workbook as well. Before getting this course you must have the basic skills of Microsoft Excel 2007. This level will give you an advanced knowledge you need to know about Microsoft Excel. Who is this Course for? Microsoft Office 2007 Excel Intermediate is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Course Curriculum Using Multiple Worksheets and Workbooks Using Multiple Workbooks 00:04:00 Linking Worksheets with 3-D Formulas 00:06:00 Linking Workbooks 00:11:00 Managing Workbooks 00:04:00 Advanced Formatting Using Special Number Formats 00:17:00 Using Functions to Format Text 00:13:00 Working with Styles 00:07:00 Working with Themes 00:11:00 Other Advanced Formatting 00:13:00 Outlining and Subtotals Outlining and Consolidating Data 00:11:00 Creating Subtotals 00:06:00 Cell and Range Names Creating and Using Names 00:12:00 Managing Names 00:04:00 Lists and Tables Examining Lists 00:03:00 Sorting and Filtering Lists 00:07:00 Advanced Filtering 00:12:00 Working with Tables 00:22:00 Web and Internet Features Saving Workbooks as Web Pages 00:11:00 Using Hyperlinks 00:04:00 Distributing Workbooks 00:03:00 Advanced Charting Chart Formatting Options 00:08:00 Combination Charts 00:05:00 Graphic Elements 00:09:00 Documenting and Auditing Auditing Features 00:05:00 Creating A Body Of Work 00:03:00 Protection 00:05:00 Workgroup Collaboration 00:13:00 Templates and Settings Application Settings 00:05:00 Built-in Templates 00:07:00 Creating and Managing Templates 00:10:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This LED Light Therapy for Skin Treatment will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The LED Light Therapy for Skin Treatment will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to LED Light Therapy for Skin Treatment and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited LED Light Therapy for Skin Treatment is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this LED Light Therapy for Skin Treatment. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The LED Light Therapy for Skin Treatment will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum LED Light Therapy for Skin Treatment Skin Care and Tanning 00:41:00 Food Knowledge 00:13:00 Hair Removal Options 00:18:00 Skincare Using Spices 00:16:00 Know your Toxic ingredients 00:29:00 Aromatherapy and Essential Oils 00:29:00 Detox Your Deodorant 00:11:00 Dry Brushing 00:07:00 Face Masks 00:07:00 Natural Teeth Whitening 00:04:00 What's All the Fuss About LED Light Therapy 00:06:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
The Job Interviews: How to Get the Job will help you get to grips with your anxiety so you can actually enjoy the interview process and present yourself in the best possible light. You'll be able to master the skills you need to excel at interviews and move to the next phase of your professional career (a new job). You'll discover best practices in preparing for an interview. You'll learn what to do and what not to do during an interview. You'll earn the difference between behavioural and situational questions, and how to answer both types. You'll learn how to effectively close the deal after an interview. Additionally, you will learn the proper ways of introducing you. You will also able to master the interview strategic memo in the course. Finally, the course discusses the secret ways of Foolproof Presentations. Who is this course for? Job Interviews: How to Get the Job is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Job Interviews: How to Get the Job is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Job Interviews: How to Get the Job Job Interview Promo 00:01:00 Establishing Your Job Interview Goals 00:02:00 Research and Preparation for the Job Interview 00:05:00 How to Dress for the Interview 00:04:00 How to make Small Talk 00:03:00 Tell Me About Yourself 00:10:00 The Proper Job Interview Mindset 00:05:00 The Strategy Memo 00:04:00 Rehearse Your Interview on Video 00:06:00 Ask for the job 00:03:00 Feedback 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Forex Trading course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Forex Trading course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Forex Trading and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Forex Trading course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Forex Trading course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Forex Trading will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Introduction 00:05:00 Section 02: Forex Foundation What is Forex? 00:04:00 How Does Forex Market Works? 00:03:00 Currency Pairs and Quotation 00:04:00 Bid Rate Ask Rate and Spread 00:04:00 What is Pip? 00:03:00 What is Lot Size? 00:05:00 What is Commission in Forex? 00:06:00 What is SWAP? 00:04:00 What is Leverage in Forex? 00:05:00 What is Margin in Forex? 00:03:00 Section 03: Trading Account Things you should know in a Chart 00:04:00 Guide to MT4 00:07:00 Types of Analysis 00:04:00 Different types of Forex Trading Styles? 00:09:00 How to Choose a Proper Forex Trading Strategy 00:05:00 How to Choose a Proper Broker in Forex? 00:03:00 Demo Account Mistake 00:03:00 How to Open a Demo Account? 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
The Sales Negotiation Training Course is designed to equip learners with the skills to negotiate, influence and communicate effectively in a business setting. Through this course, learners will develop their emotional intelligence, master the art of persuasion, and learn techniques for creating win-win solutions. This course is ideal for sales professionals and business owners who wish to develop the practical skills and knowledge to secure trust and commitment from their clients and customers. Learning Objectives: Develop the skills to communicate effectively with your clients Discover a wide range of sales techniques and strategies for negotiating Understand the universal laws of success and how they can be applied in business Build your emotional intelligence with our practical training exercises Who is this Retail Assistant Training Course for? Sales Negotiation Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:04:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Embark on a journey into the realm of digital artistry with our course, 'Create Amazing Dioramas in Maya'. This educational adventure unfolds through an expertly crafted curriculum, guiding enthusiasts in transforming their artistic visions into breathtaking 3D dioramas. The first section immerses you in the modeling process, where the foundation of your digital masterpiece is sculpted. As the course progresses, unravel the mysteries of the unwrapping process, a crucial step to ensuring that your models are perfectly prepared for texturing. With skills sharpened, delve into the intricate world of texturing, bringing your creations to life with stunning realism. The final chapter of this artistic odyssey illuminates the nuances of lighting and rendering, equipping you with the skills to showcase your diorama in the best possible light. Learning Outcomes: Master the fundamentals of 3D modeling, gaining proficiency in creating complex structures. Acquire expertise in the unwrapping process, essential for effective texturing. Develop a keen eye for detail through advanced texturing techniques. Enhance your artistic vision with proficient use of lighting and rendering tools. Cultivate the ability to produce professional-grade dioramas, suitable for various applications. Why buy this Create Amazing Dioramas in Maya? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Create Amazing Dioramas in Maya there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Digital art enthusiasts seeking to elevate their 3D modeling skills. Individuals aspiring to a career in game development or animation. Creative professionals in advertising or film industries looking to diversify their skillset. Hobbyists interested in creating digital art for personal projects. Students pursuing degrees in digital arts, animation, or related fields. Prerequisites This Create Amazing Dioramas in Maya does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Create Amazing Dioramas in Maya was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path 3D Artist: £25,000 - £40,000 Per Annum Game Developer: £30,000 - £50,000 Per Annum Visual Effects Artist: £27,000 - £55,000 Per Annum Animator: £24,000 - £40,000 Per Annum Art Director: £35,000 - £60,000 Per Annum Freelance Digital Artist: Variable, depending on projects and experience Course Curriculum Section 01: Modeling Process Reference and concept 00:02:00 Basic tools and Interface 00:07:00 Importing concept into Maya 00:08:00 Creating the base 00:16:00 Mushroom House Part-1 00:11:00 Mushroom House Part-2 00:09:00 Modeling the door 00:11:00 Modeling remaining mushrooms 00:18:00 Modeling the plant 00:00:00 Modeling the corals 00:17:00 Modeling the rocks and grass 00:09:00 Finishing up the modeling 00:06:00 Section 02: Unwrapping Process Unwrapping the model Part-1 00:13:00 Unwrapping Mushroom models 00:06:00 Unwrapping the model Part-3 00:08:00 Unwrapping the model Part-4 00:09:00 Section 03: Texturing Process Texture painting Part-1 00:08:00 Creating Texture and alpha channel for the plant 00:09:00 Texture painting Part-3 (Time lapse) 00:17:00 Assigning materials and textures to models 00:15:00 Section 04: Lighting and Rendering Lighting and rendering the diorama model 00:36:00 Assignment Assignment - Create Amazing Dioramas in Maya 00:00:00
Imagine immersing yourself in the thrilling world of game development, where your creative ideas come to life on the screen. Our Flappy Bird Clone: SFML C++ Game Course offers you a golden ticket to the vibrant heart of the entertainment industry, equipping you with the tools to shape your interactive stories. By mastering SFML and C++, you'll unlock the door to a realm of endless possibilities, where you can recreate the beloved Flappy Bird game or even craft your very own gaming masterpiece. Picture yourself skillfully navigating through each stage of game development, from the initial project setup to the intricate intricacies of game engines and flow control. This is not just about gaining technical skills; it's about cultivating a keen problem-solving mindset that will guide you through any challenges you encounter in your development journey. With each lesson, you'll feel a growing sense of accomplishment and confidence, propelling you closer to your ultimate gaming dream. Now, envision the pride and joy you'll experience as you watch your game come to life, a testament to your hard work and dedication. This Flappy Bird Clone: SFML C++ Game Course isn't just a learning experience; it's a personal journey that taps into your passion and potential, ultimately leading you to your desired destination, be it personal satisfaction, professional growth, or even launching your own game. Take the leap and enrol now, and let's turn those dreams into a tangible, interactive reality that others can experience and enjoy. Learning Outcomes Master the basics of game development in SFML C++. Develop skills in setting up a game project efficiently. Gain proficiency in implementing game engines and mechanics. Learn to create various states for game flow control. Understand and apply game logic for better player experience. Learn to implement game-over scenarios and player retries. Enhance skills in adding extra features to games. Gain knowledge on efficiently managing game resources. Who is this course for? Aspiring game developers looking to enhance their skills. Individuals with an interest in game design and development. Professionals seeking to expand their knowledge in C++ and SFML. Students studying computer science or related fields. Anyone with a passion for games and a curiosity to understand their mechanics. Career Path Game Developer: £25,000 - £50,000 Software Engineer: £30,000 - £70,000 C++ Developer: £30,000 - £60,000 Game Designer: £25,000 - £40,000 Application Developer: £25,000 - £50,000 Certification Once you have completed the course materials for the Flappy Bird Clone: SFML C++ Game Course, you will have the opportunity to take a written assignment test. This can be done either during or at the end of the course. Successful completion of the test will allow you to claim your PDF certificate for a nominal fee of £5.99. If you prefer, original hard copy certificates can be ordered for an additional cost of £9.60. Prerequisites There are no specific qualifications or experience required to enrol in the Flappy Bird Clone: SFML C++ Game Course. Crafted by industry professionals, the course is compatible with PCs, Macs, tablets, and smartphones. As long as you have a stable internet connection, you will have the flexibility to access the course material from anywhere at any time. Course Curriculum Section 01: Introduction Introduction 00:02:00 Section 02: Project Creation & Setup Setup Project - Windows (Visual Studio) 00:14:00 Setup Project - Mac OS X (Xcode) 00:11:00 Section 03: Game Engine Setup State Machine 00:18:00 Asset Manager 00:08:00 Input Manager 00:08:00 Game Loop 00:14:00 Section 04: State Creation Splash State 00:17:00 Main Menu State 00:16:00 Game State 00:07:00 Game Over State 00:04:00 Section 05: Game Logic Pipe Class Setup 00:08:00 Spawn Moving Pipes 00:11:00 Automatically Spawning Pipes and Deleting Them 00:08:00 Create Moving Ground 00:14:00 Randomise Pipe Y Position 00:06:00 Bird Class Setup 00:10:00 Animating the Bird 00:08:00 Fly Bird Fly 00:11:00 Rotate Bird 00:06:00 Collision with the Ground & Game State System 00:15:00 Collision with the Pipes 00:09:00 Flash Screen White upon Death 00:12:00 Scoring System 00:15:00 Displaying the Score 00:18:00 Section 06: Game Over Setup 00:16:00 Display Score 00:08:00 Saving Score 00:06:00 Medals 00:08:00 Section 07: Extras Sound Effects 00:08:00 Hide Console on Windows 00:01:00 Distributing Your Game on Windows 00:03:00 Where to Go Next? 00:07:00 Section 08: Resource Resource - Flappy Bird Clone: SFML C++ Game Course 00:00:00 Assignment Assignment - Flappy Bird Clone: SFML C++ Game Course 00:00:00
This Advanced Business Analysis Course is designed to develop you into a more confident, competent and multi-skilled business analyst. Covering important management and leadership aspects of the analysis role, with a focus on value-added approaches to the delivery of business systems, this course is a significant building block on the analyst's career path from practitioner to expert. The course will teach you how to define, elicit and manage unstable requirements by taking an iterative approach; explore use case modeling and conduct feasibility studies and develop effective business cases; and learn how to track project return on investment and assess the realization of business objectives. Who is this course for? Advanced Business Analysis Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Business Analysis Course is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Business Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Wrapping Up 00:15:00 Finance & Budgeting Financing Basics 01:00:00 Record Your Income 01:00:00 Make a List of Expenses First and Put Them in Categories 01:00:00 Countdown & Adjust 01:00:00 Review Regularly 01:00:00 Reference Book Business Analysis 00:00:00 Mock Exam Unit 30 Safe Dog Safety Tip: CPR 00:05:00 Final Exam Final Exam- Advanced Business Analysis Course 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
The success and failure of an organization, company, or products depend on customers' satisfaction. Learn how to gratify your consumers providing the best support through our Customer Care Training course. The precise contents of the course enable you to learn a board range of skills, competencies, and knowledge that may assist to bring the utmost success for your career as well as organization growth. The course will clearly explain the responsibilities of your role. Following that, it guides you how to communicate with customers confidently, manage them, listen to their problems, and provide an ultimate solution to satisfy them. Moreover, it teaches you how to enhance your time management ability, greeting efficiency, caring activity profoundly. Overall, it teaches you all the relevant aspects of customer care so that you can kick-start your career in this role in a sound-bite. Who is this course for? Customer Care Training is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Customer Care Training is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00