2324 Courses

Fraud is a growing threat in the world of customer service. Be equipped with the knowledge and skills to combat it with our Customer Service Fraud Officer course. Learn about risk management, types of fraud, prevention and detection, evidence gathering, investigations, UK government legislation, and court processes. According to the UK's National Fraud & Cyber Crime Reporting Centre, over 4 million fraud incidents were reported in the country in 2020 alone. The increasing number of fraud cases has made it necessary for organisations to invest in prevention measures and hire experts to handle fraudulent activities. This is where our Customer Service Fraud Officer course comes in, providing you with the knowledge and skills to prevent, detect, and respond to fraud effectively. This extensive course covers various modules, including fraud prevention, detection, evidence, response, investigation, and UK government legislation related to fraud. With these modules, you will understand fraud types, risk management principles, and the appropriate response to fraud. Learning Outcomes: Understand the role of a Fraud Officer and the impact of it on customer service. Learn effective risk management techniques to minimise fraud incidents. Identify various types of fraud and the methods used to prevent and detect them. Gain knowledge of evidence collection and handling for use in fraud investigations. Develop a comprehensive understanding of the UK government legislation and court processes. Apply the acquired knowledge to respond to fraud incidents effectively. This course is perfect for anyone who wants to enhance their knowledge and skills in fraud prevention and management. Whether you are working in the customer service industry or interested in pursuing a career in fraud prevention, this course will give you a strong foundation in the subject. Our course will help you develop a deep understanding of fraud without requiring practical experience. Our Customer Service Fraud Officer course is designed to provide you with a comprehensive understanding of fraud and equip you with the necessary skills to prevent, detect, and respond to these activities. Through nine modules, you will learn about various types and prevention, detection, evidence, response, investigation, and UK government legislation and court processes. Join us today and take the first step towards becoming a fraud prevention expert. Enrol now and become a valuable asset to any organisation, protecting customers and businesses from fraudulent activities. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course will be especially helpful for: Customer service representatives Fraud prevention officers Law enforcement professionals Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Some career paths related to this industry in the UK are: Customer Service Representative: £16,000 - £25,000 Fraud Prevention Officer: £25,000 - £40,000 Fraud Investigator: £30,000 - £50,000 Risk Manager: £35,000 - £75,000 Compliance Officer: £25,000 - £50,000 Law Enforcement Officer: £20,000 - £50,000

Duration 5 Days 30 CPD hours This course is intended for This course is intended for Database Administrators, Database Developers, BI professionals, and Business reporting users. Overview Upon successful completion of this course, students will be able to run Queries and retrieve results, perform conditional searches, and retrieve data from multiple tables. Before starting this course, make sure you meet at least one of the following prerequisites: Basic knowledge of the Microsoft Windows operating system and its core functionality. Basic working knowledge of Relational Databases. In this course, students will gain a good understanding of the Transact-SQL language. They will be able to create queries, sort, filter the data, execute procedures with T-SQL. Course Outline 1.Introduction to Microsoft SQL Server 2.Introduction to T-SQL Querying 3.Writing SELECT Queries 4.Querying Multiple Tables 5.Sorting and Filtering Data 6.Working with SQL Server Data Types 7.Using DML to Modify Data 8.Using Built-In Functions 9.Grouping and Aggregating Data 10.Using Subqueries 11.Using Table Expressions 12.Using Set Operators 13.Using Windows Ranking, Offset, and Aggregate Functions 14.Pivoting and Grouping Sets 15.Executing Stored Procedures 16.Programming with T-SQL

Are you looking to enhance your Diploma in AML Compliance Manager Training skills? If yes, then you have come to the right place. Our comprehensive course on Diploma in AML Compliance Manager Training will assist you in producing the best possible outcome by mastering the Diploma in AML Compliance Manager Training skills. The Diploma in AML Compliance Manager Training course is for those who want to be successful. In the Diploma in AML Compliance Manager Training course, you will learn the essential knowledge needed to become well versed in Diploma in AML Compliance Manager Training. Our course starts with the basics of Diploma in AML Compliance Manager Training and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand Along with the Diploma in AML Compliance Manager Training courses, you also get: Lifetime Access. Unlimited Retake Exam & Tutor Support. Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee. Description: Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Diploma in AML Compliance Manager Training Course Curriculum Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Diploma in AML Compliance Manager Training course. Requirements To enrol in this Diploma in AML Compliance Manager Training course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Diploma in AML Compliance Manager Training. AML Compliance Analyst: £25,000 to £40,000 per year AML Compliance Officer: £30,000 to £50,000 per year AML Compliance Manager: £40,000 to £65,000 per year Financial Crime Analyst: £28,000 to £45,000 per year Risk and Compliance Specialist: £35,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate Certificate of completion Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Adult Care skills? If yes, then you have come to the right place. Our comprehensive course on Adult Care will assist you in producing the best possible outcome by mastering the Adult Care skills. The Adult Care course is for those who want to be successful. In the Adult Care course, you will learn the essential knowledge needed to become well versed in Adult Care. Our Adult Care course starts with the basics of Adult Care and gradually progresses towards advanced topics. Therefore, each lesson of this Adult Care course is intuitive and easy to understand. Why would you choose the Adult Care course from Compliance Central: Lifetime access to Adult Care course materials Full tutor support is available from Monday to Friday with the Adult Care course Learn Adult Care skills at your own pace from the comfort of your home Gain a complete understanding of Adult Care course Accessible, informative Adult Care learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Adult Care bundle Study Adult Care in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Adult Care Course Improve your chance of gaining in demand skills and better earning potential by completing the Adult Care Adult Care Curriculum Breakdown of the Adult Care Course Module 01: An Introduction to Safeguarding of Vulnerable Adults Module 02: Safeguarding Legislations Module 03: Understanding Abuse and Neglect Module 04: Safeguarding Vulnerable AdultsPolicy, Roles and Responsibilities Module 05: Understanding the Importance of Communication in Care Module 06: Sharing Information and Responding To a Disclosure Module 07: Reporting Your Concern CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Adult Care course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Adult Care. It is also great for professionals who are already working in Adult Care and want to get promoted at work. Requirements To enrol in this Adult Care course, all you need is a basic understanding of the English Language and an internet connection. Career path The Adult Care course will enhance your knowledge and improve your confidence. Adult Care Worker: £20,000 to £25,000 per year Support Worker in Adult Care Homes: £18,000 to £23,000 per year Home Care Assistant: £19,000 to £24,000 per year Residential Care Worker: £19,000 to £26,000 per year Healthcare Assistant in Adult Care Settings: £18,000 to £22,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Safeguarding Vulnerable Adults Online Training This Safeguarding Vulnerable Adults course on Safeguarding Vulnerable Adults will teach you how to keep the community's most vulnerable people safe. The Safeguarding Vulnerable Adults course teaches the fundamentals of Safeguarding Vulnerable Adults, including why vulnerable adults may be at risk and recognise various forms of abuse. A carer for a vulnerable adult must understand their needs, as well as their discomforts and potential threats from others. It is crucial to understand the basics and advanced perspectives of Safeguarding Vulnerable Adults who have been mentally or physically abused to minimise future suffering. Through this Safeguarding Vulnerable Adults course, you will gain a solid knowledge of how to care for adults at risk, and you will also learn how the safeguarding process works. Enrol in our Safeguarding Vulnerable Adults course today to gain the experience, skills, and knowledge required to advance your career development. Why Choose Safeguarding Vulnerable Adults Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Forex Trading. Safeguarding Vulnerable AdultsCourse developed by industry experts. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Safeguarding Vulnerable Adults course. Free Course with this Safeguarding Vulnerable Adults course Level 2 Award in Awareness of Dementia Safeguarding Vulnerable Adults Training Learning Outcomes After completing this Safeguarding Vulnerable Adults course, you will be able to: Describe the fundamentals of safeguarding vulnerable adults. Identify vulnerable adults. Know different types of adult abuse. Respond to concerns in adult safeguarding. Explain whistleblowing on safeguarding adults. Know the process for reporting safeguarding concerns. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Safeguarding Vulnerable Adults course. Safeguarding Vulnerable Adults 58:00 1: Safeguarding Vulnerable Adults 58:00 PDF Level 2 Award in Awareness of Dementia 1:04:00 2: Level 2 Award in Awareness of Dementia 1:04:00 PDF Who is this course for? Safeguarding Vulnerable Adults Online Training This Safeguarding Vulnerable Adults course is appropriate for a variety of professionals, including: NHS Staff Nurses Caregivers Health Care Workers Social Welfare Workers Family of the Adults Requirements Safeguarding Vulnerable Adults Online Training There are no specific requirements for this Safeguarding Vulnerable Adults course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Safeguarding Vulnerable Adults Training course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Safeguarding Vulnerable Adults Online Training Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Think about the last time you used a debit card. Did you ever stop to wonder how safe your money truly is? Financial crime, like money laundering, can threaten the stability of the financial system and even fuel terrorism. Do you suspect you might come across financial crime in your workplace? This Diploma in AML & KYC course bundle equips you with the knowledge and skills to combat money laundering (AML) and adhere to KYC (Know Your Customer) regulations. Our AML & KYC bundle offers an in-depth exploration of AML and KYC Concepts, providing you with a solid foundation for identifying and preventing money laundering activities. You'll get into Corporate Finance principles, Employment Law, and Financial Investigation techniques, enabling you to make informed decisions and comply with relevant regulations. Additionally, you'll gain insights into Tax Accounting, International Law, and Compliance Risk Management, ensuring a comprehensive understanding of the legal and financial frameworks governing your operations. This AML & KYC bundle package includes: Main Course: Diploma in Anti Money Laundering (AML) And KYC Concepts at QLS Level 4 10 Additional CPD Accredited Premium Courses - Course 01: Corporate Finance Training Course 02: UK Employment Law Masterclass Course 03: Financial Investigator Course 04: UK Tax Accounting Course 05: International Law Course 06: Compliance Risk and Management Course 07: Office Administration & Skills Diploma Course 08: Microsoft Excel - Beginner, Intermediate & Advanced Course 09: Communication Skills Masterclass Course 10: Time Management Enrol in This AML & KYC bundle today and empower yourself to tackle financial crime and enhance your career prospects in the ever-evolving regulatory landscape! Learning Outcomes of AML & KYC Bundle Implement KYC customer due diligence (CDD) procedures Identify and report suspicious activity according to AML regulations Understand the typologies used in money laundering schemes Apply risk-based approaches to AML compliance Manage Politically Exposed Persons (PEP) risks effectively Evaluate the effectiveness of AML and KYC frameworks With a single payment, you will gain access to AML & KYC course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Anti-Money Laundering (AML) And KYC Concepts at QLS Level 4 Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 02: Corporate Finance Training Module 01: What Is Working Capital and What Are Working Capital Elements Module 02: What Are the Benefits and Cost of Various Working Capital Elements Module 03: Operating and Cash Conversion Cycle with Practical Example Module 04: Cash Conversion Cycle of Different Companies Module 05: Working Capital Impact on Company Value Module 06: Understanding Working Capital Requirements and Different Approaches in Management Module 07: Understand Trade Credits In Business Module 08: How Do We Manage Receivables Module 09: Understanding How to Change Credit Policies and Evaluate the Impact Module 10: Monitoring Receivables Module 11: Payable Management Module 12: Inventory Management and Pros and Cons of High Inventory Module 13: Inventory Management & EOQ, Reorder Levels, Lead Time Module 14: ABC System of Managing Inventory Module 15: Cash Management Process Course 03: UK Employment Law Masterclass Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Finance professionals Legal practitioners Compliance officers Risk managers Administrative staff Career changers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. AML Analyst - £30,000 to £50,000 KYC Specialist - £25,000 to £45,000 Compliance Officer - £35,000 to £60,000 Financial Investigator - £30,000 to £55,000 Corporate Finance Manager - £50,000 to £80,000 Risk Manager - £40,000 to £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Anti Money Laundering (AML) and KYC Concepts at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Anti-Money Laundering Training - Online Course This Anti-Money Laundering training course explains the UK laws that were implemented to prevent money laundering. By law, businesses in the regulated sector must put controls in place to prevent financial crime, money laundering and terrorist financing. The regulated sector includes banks, accountants, estate agents, law firms and casinos. The UK is the second largest money-laundering hotspot in the world. Around £88 billion is laundered through UK organisations every year. This money funds terrorist activities and damages the UK economy, which affects all of us. With our online anti-money laundering course, you can give yourself or your staff an understanding of how money laundering works and how to prevent it from happening in your company or organisation. What is Money Laundering? Money laundering is the crime of processing dirty money (obtained through crime) through a legitimate business, or moving it into foreign bank accounts, to hide the fact that the money was illegally obtained. The 'cleaned' money can then be spent as if it was obtained from legal sources. Money laundering is usually used to fund criminal/illegal operations. Money laundering can be linked to many activities such as fraud, drug trafficking, tax violations and embezzlement. What are the learning outcomes for the Anti-Money Laundering course? At the end of the online Anti-Money Laundering course, you will be able to describe: The terms money laundering and terrorist financing Global efforts to tackle financial crime The money laundering process Key laws that address money laundering and terrorist financing The role of the regulators Who is responsible for compliance in a regulated firm Compliance measures that the responsible person must take What is meant by a risk-based approach to compliance The role of risk assessment Customer Due Diligence Know Your Customer Enhanced Customer Due Diligence The essentials of a compliance programme Background The first topic defines the terms money laundering and terrorist financing. It also explores the consequences and the nature of these crimes. Finally, the topic outlines the role of the Financial Action Task Force. The Money Laundering Process In the second topic you will learn about the three stages of money laundering. Legislation The third topic outlines relevant UK laws and also describes the offences and penalties under the POCA. Regulations Topic 4 identifies the main supervisory authorities in the UK and describes the work they do. It also explains the regulation of high value dealers and outlines the UK sanctions regime. Compliance In topic 5 you will learn about the duties of the Money Laundering Compliance Principal and the Money Laundering Reporting Officer. The topic goes on to identify the importance of employee screening and internal audits. The topic also outlines the training and skills needed by employees, the MLCP and the MLRO. Risk-based Approach Topic 6 defines the risk-based approach to compliance and outlines the purpose of an AML risk assessment. The topic also provides examples of risk factors in key regulated sectors and explains how to calculate a risk score. You will also learn about when and how to document risk assessments. Customer Due Diligence Topic 7 explains the terms Customer Due Diligence and Know Your Customer. Next, it explains what you must do to establish a customer's identity and how to identify beneficial owners. You will also learn about due diligence checks for regulated and unregulated bodies and the duty to cooperate placed on customers. Enhanced due diligence Topic 8 explains enhanced due diligence. Then the topic covers how to verify ID when a customer is not physically present and the concept of the Politically Exposed Person (PEP). Finally the topic describes enhanced due diligence checks for high risk countries and money service businesses. AML Compliance Programme The final topic summarises money laundering requirements for UK businesses. The topic also focusses on the role of the MLCP and MLRO and AML risk assessments.

Learn to reach your full potential by taking our Safeguarding Children Level 3 - Online Training Course and leap up the career ladder of your choice You can become quickly skilled in the field by enrolling in this bestselling course and stand proudly above applicants and candidates as you impress your future employer. Safeguarding Children Level 3 has been specially designed by industry experts and specialists to rapidly coach learners just like you and help you succeed in your ambitions. We are committed to supporting you all the way and our dedicated staff will be available 24/7 to answer any queries or resolve technical problems. The learning modules are small but intensive and crafted to help you gain the maximum knowledge in the minimum time. The course will also give you approved accreditation from CPD and allow you to study anywhere and at any time. We work to your requirements, not the other way round. Let us help you by accepting our gift of learning with Safeguarding Children Level 3 and a high-flying job in a relevant field could soon be yours. Why People love Safeguarding Children Level 3 From Academy for Health & Fitness: Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included. ****Course Curriculum of Safeguarding Children Level 3**** Here are the topics you will cover on the Safeguarding Children Level 3 Course. ***SSafeguarding Children Level 3*** Module 01: Introduction to Safeguarding Module 02: Laws and Guidance Module 03: Child Abuse Module 04: Child Sexual Exploitation Module 05: Responding to Disclosure and Reporting Module 06: Risks and Risk Assessment Module 07: Things to Do after Referral Module 08: Record Keeping Showcase Your Accomplishment of New Skills: Get a Certification of Completion Upon successful completion of the course, you will receive proper certification that is accredited by CPD and universally accepted. You can order your certificate at a cost of £10 for PDF and £29 for hardcopy certificate or both for £39. CPD 5 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Safeguarding Children Level 3. Enrol on the Safeguarding Children Level 3 and learn a new professional skill from anywhere, at any time! Requirements Enrol on the course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Safeguarding Children Level 3 without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the course online from your computer, tablet, or smartphone, and learn in a way that suits you.

HR Management, Confidentiality and Sexual Harassment Prevention Diploma Elevate your understanding of human resources with the HR Management, Confidentiality, and Sexual Harassment Prevention Diploma. This comprehensive course encapsulates vital topics including HR objectives, the sanctity of workplace confidentiality, and preventative measures against sexual harassment. Learning Outcomes: Understand the core objectives of HR Management. Gain insights into HR management development strategies. Comprehend the significance of workplace confidentiality. Grasp the importance of confidentiality in teamwork settings in HR Management. Learn preventive measures against sexual harassment. Familiarise yourself with organisational policies designed to combat sexual harassment. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from HR Management, Confidentiality and Sexual Harassment Prevention Diploma: Objectives of HR Management: Develop a firm grasp of the primary goals and objectives of HR management, such as talent acquisition, employee development, and organisational growth. HR Management Development: Discover the evolution of HR management, focusing on modern methodologies, technologies, and strategies for employee retention and development. Workplace Confidentiality: Learn about the ethical and legal requirements surrounding the preservation of confidentiality in a workplace setting. Confidentiality in Teamwork: Understand the critical role that confidentiality plays within teams, and learn strategies for fostering a culture of trust. Preventing Sexual Harassment: Gain a comprehensive understanding of preventative measures against sexual harassment, including training, reporting mechanisms, and safe workplace practices. Policies Against Sexual Harassment: Study the structural and legal frameworks for policies designed to prevent sexual harassment, and learn how to implement them effectively within an organisation.

Our Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Business Management course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Business Management Bundle Course Course 01: Business Management Course 02: Level 7 Business Management Course Course 03: Level 5 Negotiation Skills Course Course 04: Level 5 Report Writing Course Course 05: Level 5 Diploma in Business Analysis Course 06: Level 4 Copywriting Course 07: Level 4 Time Management Course Course 08: Level 3 Business Administration Course 09: Level 2 Diploma in Business Administration Course 10: Workplace Stress Management Course 11: Communication Skills Course ***Other Benefits of this Bundle Course Free 11 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Business Management course] ***Business Management*** Detailed course curriculum of Business Management Module 01: An Overview of Business Management Understanding Business Management Understanding the Basics of Business Management Understanding the Features of Management Understanding the Aspects of Management Understanding Different Levels of Management Understanding the Functions of Management Understanding the General Principles of Management Module 02: Fundamental Concepts of Human Resource Management Understanding Human Resource Management Identify the Key Factors influencing Human Resources Understanding the Process of Recruiting and Interviewing Understanding the Process of Orientation and Onboarding How to Follow up with New Employees Maintaining Workplace Health and Safety Understanding Workplace Bullying, Harassment and Violence The Process of Disciplining Employees The Process of Dismissal Module 03: Fundamental Concepts of Customers Relationship Management Understanding Who are the Customers The Ways of Establishing Your Attitude The Ways of Identifying and Addressing Customer Needs Understanding In-person Customer Services The Ways of Giving Customer Services Over the Phone The Ways of Providing Electronic Customer Services Module 04: Fundamental Concepts of Performance Management Understanding Performance Management and How it Works Describe the Three-phase Process The Ways of Goal setting The Ways of Establishing a Performance Goal Describe 360-degree Feedbacks vs Traditional Performance Review What is Competency Assessment? Understanding Kolb's Learning Cycle The Ways of Creating a Performance Plan Module 05: Fundamental Concepts of Risk Management The Process of Identifying Hazards and Risks Understanding Everyone's Responsibility Understanding the General Office Safety and Reporting Understanding Business Impact Analysis Understanding Disaster Recovery Plan Describe the Summary of Risk Assessment ---------------- Assessment Method After completing each module of the Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Business Management The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Business Management There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included