1430 Courses

Elevate your skills in designing, delivering and evaluating engaging and interactive training that will leave a lasting impact on your team or organisation Course overview Duration: 2 days (13 hours) This Train the Trainer workshop will enable you to gain valuable insights and practice helping you to feel more comfortable and confident delivering training sessions. We will look at some training best practice tools and techniques to ensure you can deliver the learning outcomes required. The workshop covers the training cycle but focuses heavily on interactive and practical training techniques to bring learning to life for participants. There will be opportunities to practice delivery of real work-based training and receive feedback on delivery style. Objectives  By the end of the course you will be able to: Explain Kolb’s model of how adults learn Describe the 4 key learning styles and how to engage people with different learning styles Apply the training cycle to plan, design, deliver and evaluate your training Write SMART training objectives Use and select a variety of methods to make your training interactive, engaging and effective Describe ways to deal with difficult participants or situations that may arise Apply your training skills to deliver structured training sessions with more competence and confidence Content The Training Cycle Assessing needs Planning and preparing Implementing training Reviewing Assessing Assessing Needs Understanding the task Assessing the learner’s current ability Identifying the gap Planning and Preparing Having clear outcomes in mind What people learn: o Knowledge o Skill o Understanding How people learn: preferences and learning styles and methods suitable for each Planning a programme Planning a session – a systematic approach Assessing risk Writing and using SOPs in training Key Skills for Effective Training Explanation and Demonstration Questioning and Listening Observation and Feedback Facilitation and Debriefing skills Coaching Using questioning, listening and feedback to help learners solve problems and develop confidence Evaluation and Assessment How to measure reactions and participant satisfaction Use of tests and assessments to measure learning Organisational measures of learning transfer Leverage You will have the opportunity to deliver two training sessions on this programme and gain valuable feedback to support you in your ongoing training delivery. Participants are required to prepare a 15 minute training session. This can be something you have delivered before or something you’ve created for the course. Please prepare and include any visual aids you would usually use when speaking and bring them with you, f possible, please also bring your smart phone (with camera, and memory capacity for a short video clip to be added), and headphones.

Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis  Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered.  Stage 2 - Design the Bespoke 2 x day Course  nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers.  Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation  ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence.  Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme.  Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme  Sample Exercise – Red & White  There is a specific time managed agenda and itinerary, which puts the group under pressure.  The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling   Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion  Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path  The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines  Sample Exercise –Back to Back  Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.

Leading end-to-end sales interaction with customers and managing sales internally within an organisation.

Learn about basic Alias interface and various tools and surface creation ways! If you are new to Alias, this course is the best choice for you. Course Description We have released some lessons as a short Autodesk Alias tutorial so car design lovers can follow and learn Alias easily. Thanks to Mohammad, our mentor for providing tutorials. For more professional Alias modelling courses please visit MS3D Academy. Here's why you'll succeed Start with Zero KnowledgeThis course is good for beginners who want to start from zero. Full explanations will help you to understand Alias interface as well. Gold StartLearning Alias interface and useful tools will help you to understand basics of car 3D modeling better and get ready for full car courses. Experienced InstructorsAll lessons include step-by-step instructions by a highly talented instructor with extensive knowledge about Alias modelling. Course Lessons Start Start from here! Download Autodesk Alias Basic Tutorials Alias Basics 1 Alias Basics 2 Review The Course Alias Basics 3 Alias Basics 4 Alias Basics 5 The End! Upload Your First Alias Model Review The Course Next Step? Ready to help you anytime About this course Free 12 lessons 2 hours of video content FAQ What is Autodesk Alias? Autodesk Alias is the most professional software being used at automotive industries and design studios. The power of analyzing surfaces, high quality surfaces, nice flows and pro connections and other features have turned Alias into a very useful and professional software. Alias supports all formats of 3D files as inputs and export many useful formats which made Alias a compatible software. Alias focuses on automotive design as Autodesk introduce and promote it as the only professional 3D surface designer. How can I download and install Alias? You can download Autodesk Alias Surface 2021 from MS3D.net website. Autodesk Alias Surface and Autodesk Alias Auto Studio from 2020 to 2022 are what you have to download and install. Autodesk offers a FREE 30 days trial version to students. You can register at Autodesk website and download it. Although you may purchase the full version which is unlimited.] You can also use the cracked version if you just want to learn Alias at home. We do not guarantee the license whereas many websites offer that. How long do I get access to my courses? You will access the contents immediately after you purchased a course. You’ll have lifetime access to the course and all its contents, so you can watch them whenever you like. Most of the videos we provide are downloadable so you may download them and watch later. Can I register for a course if I am working full time? Yes, of course! All of our courses are pre-recorded. You can work on your own pace and will support your step-by-step to makes sure you make most benefit out of your investment. Most of our course contents are downloadable so even if you didn't have access to internet, you can still watch the contents. What is the language of the courses? The Language of the recorded videos is English. It is a very easy listening speaking with very responsive reactions along the video. For some students, is is very important to completely understand what the mentor is saying. So we respectfully inform you that the speaking is very understandable in all of the videos so even students who are not very proficient in English can use these videos. Many students with a low level of English knowledge were certified (from other courses) with satisfaction. What's Next? After you learned about Basics of Autodesk Alias, you can go one step forward and join our 3D Car Modeling courses provided by MS3D Academy to start your professional Alias car modeling career. We support you until the end!

A free sampler for the Motorcycle Skills - Improve your Riding in Eight Weeks online e-course from Survival Skills Rider Training

The Heartfulness Diploma Course is a comprehensive program designed to deepen one’s understanding and practice of Heartfulness living. This course is open to anyone interested in cultivating inner peace, balance, and well-being through Heartfelt connection.

RSPH level 2 Identifying and Controlling Food Allergy Risks Training Course Do you need an allergy trainer to come to your food business and teach your staff face to face about food and drink allergens, their dangers and how to control them? Our allergy trainer can come to your business and deliver this course at your business premises. Although we are based in London, we are happy to travel and deliver this course at your business location. (Trainer travel fees may be applicable depending on your location). Staff will receive interactive training and coaching on allergens and intolerances with an experienced trainer. We can also tweak the training to include issues you would like to cover. See our website for more details. Special offer for on-site allergy training. £250 plus £20pp includes RSPH exam fees (usually £350 plus £30pp) This course is suitable for any catering business such as restaurants, pubs, hotels, cafes, catering companies, cooks, self employed, artisans, event caterers and more. This course is also important for staff who are Front of House, who take customer orders and relay the orders to cooks and chefs and other people who are preparing food for customers who have allergies and or intolerances. This is a short one day training course, typically 9am-3pm. Topics covered include- Allergens, Allergen Identification, Cross contact, Cross Contamination, Allergic Reactions, Food Intolerances, Coeliac, Anaphylaxis, Natasha's Law, UK Food Safety Regulations, Allergy Controls, Substituting ingredients, Customer Communication and what to do in an Emergency. Contact us to book training.

In this comprehensive blog post, we explore Driscoll's model of reflection, a powerful tool for enhancing personal and professional development. Learn about the three simple yet profound questions at the heart of the model, its benefits, and why Driscoll's model of reflection is good for anyone looking to improve their reflective practice.

Over-committed? Reduce your stress without disappointing others… Find out how to handle yourself well when your to-do list is out the door - in just 10 minutes! Working ‘harder’ isn’t the answer to being effective at work. This workshop helps you to recognise your default behaviour and helpful alternatives to managing competing requests on your time. Repeatedly saying 'yes' to requests that don't allow us to do our best work can end up with frustration on all sides - but we are often more afraid of the consequences of pushing back, or simply don't know how to do it with grace and professionalism. The 3 things you'll learn in this FREE introductory training: 1. The shocking facts of how stress changes the brain 2. The best thought disrupter for handling pressure 3. How to use the accountability ladder to boost your reputation for effectiveness at work Uncover the neuroscience behind your triggers and reactions to stressful workloads and find out how to switch into a more helpful way of working.

Introduction Making a great first impression can be a game-changer, and your self-introduction plays a crucial role in this. It’s not just about stating who you are but presenting yourself in a way that captures attention and fosters connections. Whether you're stepping into a job interview or mingling at a party, a well-structured self-introduction can make all the difference. Understanding Your Audience Identifying Your Audience Before you craft your introduction, it's essential to understand who you're speaking to. Are you addressing colleagues in a corporate setting, potential clients, or new acquaintances at a social event? Knowing your audience helps tailor your message to their interests and expectations. Tailoring Your Message to the Audience Different audiences require different approaches. For a professional audience, focus on your career achievements and skills. For a social setting, you might emphasize hobbies or personal interests. Adapting your message ensures relevance and keeps your audience engaged. Crafting Your Introduction Key Elements of a Self-Introduction A solid introduction typically includes: Name and Current Role: Start with who you are and what you do. This sets the context for your audience. Relevant Background Information: Share a bit about your background that adds value to the conversation. Unique Selling Points: Highlight what makes you unique or what you bring to the table. Structuring Your Introduction for Clarity Organize your introduction in a logical flow. Start with your name, move on to your current role, share relevant background information, and end with your unique selling points. This structure ensures your introduction is clear and impactful. The Power of a Strong Opening Creating a Memorable Hook Capture your audience's attention right from the start. Use a compelling hook, such as an intriguing fact about yourself, a brief anecdote, or a relevant quote. A strong opening piques curiosity and draws your audience in. Using Anecdotes or Quotes Incorporating a brief story or a quote can make your introduction more engaging and memorable. Choose anecdotes that reflect your personality or achievements, and quotes that resonate with your message. Building Your Narrative Crafting a Compelling Story People connect with stories. Weave a narrative around your experiences, challenges, and successes. This approach makes your introduction more relatable and interesting. Highlighting Achievements and Experiences Focus on significant achievements and experiences that align with the context of your introduction. This helps establish credibility and shows what you bring to the table. Keeping It Concise Importance of Brevity While it’s tempting to share every detail, brevity is key. Aim for a concise introduction that covers the essentials without overwhelming your audience. A brief, well-crafted introduction is often more effective than a lengthy one. Techniques for Staying on Point To stay on point, practice your introduction and focus on the most relevant information. Avoid tangents and ensure every part of your introduction adds value. Engaging with Your Audience Asking Questions Engage your audience by asking questions or inviting them to share their thoughts. This interaction not only makes your introduction more engaging but also fosters a two-way conversation. Inviting Interaction Encourage dialogue by showing interest in your audience’s responses or reactions. This approach helps build connections and makes your introduction more dynamic. Non-Verbal Communication Body Language Tips Non-verbal cues play a significant role in communication. Maintain good posture, use open gestures, and avoid crossing your arms. Your body language should complement your verbal introduction. The Role of Eye Contact Maintaining eye contact shows confidence and helps build trust with your audience. It demonstrates engagement and sincerity in your introduction. Tailoring Your Introduction for Different Settings Professional Settings In professional settings, focus on your career achievements, skills, and professional interests. Be formal and concise, and ensure your introduction aligns with the context of the meeting or event. Social Gatherings For social gatherings, highlight personal interests, hobbies, or interesting facts about yourself. This helps create a friendly atmosphere and fosters personal connections. Virtual Introductions In virtual settings, ensure your introduction is clear and engaging despite the lack of physical presence. Use visual aids if possible, and maintain a positive and professional tone. Practicing Your Delivery Rehearsing Your Introduction Practice your introduction to build confidence and ensure smooth delivery. Rehearse in front of a mirror or with friends to refine your approach and timing. Adapting to Feedback Be open to feedback and adjust your introduction based on what resonates best with your audience. Continuous improvement helps keep your introduction fresh and effective. Common Mistakes to Avoid Overloading with Information Avoid overwhelming your audience with too much information. Focus on key points and keep your introduction relevant to the context. Being Too Vague or Generic Generic introductions can be forgettable. Be specific and highlight unique aspects of your background or achievements to stand out. Using Visual Aids Enhancing Your Introduction with Slides or Props In some settings, visual aids can enhance your introduction. Use slides or props to highlight key points or add visual interest. Ensure they support your message without overshadowing it. When and How to Use Visual Aids Effectively Only use visual aids when they add value to your introduction. Keep them simple and relevant, and practice using them smoothly in your delivery. The Role of Confidence Building Self-Confidence Confidence can be built through practice and preparation. Know your material, rehearse regularly, and adopt a positive mindset to boost your confidence. Projecting Confidence Through Speech Your tone, pace, and clarity of speech reflect your confidence. Speak clearly, at a steady pace, and with enthusiasm to convey confidence effectively. Feedback and Improvement Seeking Constructive Feedback Request feedback from trusted friends or colleagues to gain insights into how your introduction is received. Use this feedback to make improvements. Continuously Refining Your Introduction Refine your introduction based on feedback and personal experiences. Regular updates ensure your introduction remains relevant and impactful. Conclusion Crafting a powerful self-introduction is both an art and a skill. By understanding your audience, structuring your message clearly, and practicing your delivery, you can make a memorable first impression. Remember to tailor your introduction for different settings, engage with your audience, and continually refine your approach. With these strategies, you'll be well-equipped to introduce yourself effectively in any situation. FAQs 1. What should be included in a professional self-introduction? Include your name, current role, key achievements, and relevant skills. Tailor it to the context of the professional setting. 2. How long should my self-introduction be? Aim for 30-60 seconds. It should be concise yet comprehensive enough to convey your key points. 3. How can I make my introduction more engaging? Use a memorable hook, incorporate personal anecdotes, and engage your audience with questions or interactive elements. 4. What are common mistakes to avoid in a self-introduction? Avoid being too vague, overloading with information, or appearing uninterested. Focus on relevance and clarity. 5. How can I improve my self-introduction over time? Seek feedback, practice regularly, and refine your introduction based on experiences and audience reactions.