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2428 Courses

Secret Corporate Conversation Styles

By IOMH - Institute of Mental Health

Overview This Secret Corporate Conversation Styles course will unlock your full potential and will show you how to excel in a career in Secret Corporate Conversation Styles. So upskill now and reach your full potential. Everything you need to get started in Secret Corporate Conversation Styles is available in this course. Learning and progressing are the hallmarks of personal development. This Secret Corporate Conversation Styles will quickly teach you the must-have skills needed to start in the relevant industry. In This Secret Corporate Conversation Styles Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Secret Corporate Conversation Styles skills to help you advance your career. Acquire a comprehensive understanding of various Secret Corporate Conversation Styles topics and tips from industry experts. Learn in-demand Secret Corporate Conversation Styles skills that are in high demand among UK employers, which will help you to kickstart your career. This Secret Corporate Conversation Styles course covers everything you must know to stand against the tough competition in the Secret Corporate Conversation Styles field.  The future is truly yours to seize with this Secret Corporate Conversation Styles. Enrol today and complete the course to achieve a Secret Corporate Conversation Styles certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Secret Corporate Conversation Styles course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Secret Corporate Conversation Styles course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Secret Corporate Conversation Styles course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Secret Corporate Conversation Styles is suitable for anyone aspiring to start a career in Secret Corporate Conversation Styles; even if you are new to this and have no prior knowledge on Secret Corporate Conversation Styles, this course is going to be very easy for you to understand.  And if you are already working in the Secret Corporate Conversation Styles field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Secret Corporate Conversation Styles course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Secret Corporate Conversation Styles course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Secret Corporate Conversation Styles course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Secret Corporate Conversation Styles course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Intro Secret Conversation Styles of Men, Women and Bosses Commercial 00:01:00 Before We Begin 00:02:00 Conversing The Right Way To Converse - everyone thinks their way is it. What is your goal? 00:02:00 4 Types of Biz Conversations-Intro 00:01:00 4 Types of Biz Conversations - 1 Disseminate Info 00:02:00 4 Types of Biz Conversations - 2 Problem Solving 00:02:00 4 Types of Biz Conversations - 3 Relationship Building 00:01:00 4 Types of Biz Conversations - 4 Venting 00:04:00 How Men's & Women's Conversation Styles Differ 00:02:00 Three Mistakes The Woman Listener Makes 00:02:00 Two Mistakes The Man Listener Makes 00:01:00 How Chit Chat Can Save Your Job 00:09:00 Remedies Remedies for Misperceiving 00:03:00 Remedies for Interrupting 00:04:00 Remedies for Storytelling, Rambling and Not Listening 00:03:00 Getting what you need it 15 min or less 00:04:00 #1 Skill You Need To Succeed In Business 00:03:00 How Communication Goes Bad Top 6 Ways Verbal Communication goes bad 00:10:00 I'm Offended 00:03:00 Mansplaining 101 00:03:00 3 Mansplaining Techniques 00:02:00 Conversation Deal Breakers 00:02:00 Business Communications in a #MeToo World 00:03:00 Tips for Men in a #MeToo World 00:02:00 Tips for Women in a #MeToo World 00:02:00 Communication Style of Bosses Bosses Communication Style 00:01:00 Chatting up the boss 00:03:00 Rule Followers vs Risk Takers 00:01:00 Inside The Mind of a Boss 00:01:00 Wrap Up Summary & The 10% To Remember 00:01:00

Secret Corporate Conversation Styles
Delivered Online On Demand1 hour 20 minutes
£11.99

Accounting & Finance Level 5

By Training Tale

***Accounting & Finance - Level 5*** Accounting and finance assist businesses in measuring, monitoring, and planning their operations. This Accounting & Finance - Level 5 course has been designed to provide a thorough introduction to business Accounting and Finance as both an idea and a profession. This Accounting & Finance - Level 5 course will equip you with in-demand accounting and finance skills as well as the ability to complete practicable processes while working in an organisation. This could be tricky, especially if this is your first consignment in the accounting and finance sector. Our Accounting & Finance - Level 5 course provides a solid understanding of accounting and financial methods, concepts, and duties to properly prepare you for a career in the accounting and finance sector. ***Others Benefits of this Accounting & Finance - Level 5 Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Accounting & Finance - Level 5*** Detailed Course Curriculum of this Accounting & Finance - Level 5 Course: Module 1: Essentials of Accounting and Finance Identify the Non-Financial Manager's Concern with Finance The Importance of Finance Financial and Operating Environment Module 2: Types of Cost Data and Cost Analysis The Importance of Cost Data Types of Costs How Do Your Costs Behave? Segregating Fixed Cost and Variable Cost Cost Allocation Cost Analysis What You Can Learn from the Japanese? Module 3: Contribution Analysis Should You Accept a Special Order? How Do You Determine a Bid Price? Determining Profit from Year to Year Are You Utilising Capacity? Module 4: Break-Even and Cost-Volume-Profit Analysis What is Cost-Volume-Profit Analysis? What and Why of Break-Even Sales? What is the Margin of Safety? Cash Break-Even Point What is Operating Leverage? Sales Mix Analysis Module 5: Relevant Cost and Making Short-Term Decisions What Costs Are Relevant to You? Accepting or Rejecting a Special Order Pricing Standard Products Determining Whether to Sell or Process Further Adding or Dropping a Product Line Utilising Scarce Resources Don't Forget the Qualitative Factors Module 6: Forecasting Cash Needs and Budgeting Forecasts Using Forecasts Preparing Financial Forecasts Budgets The Sales Budget The Production Budget The Direct Material Budget The Direct Labour Budget The Factory Overhead Budget The Ending Inventory The Selling and Administrative Expense Budget The Cash Budget The Budgeted Income Statement The Budgeted Balance Sheet A Shortcut Approach to Formulating the Budget Module 7: Cost Control and Variance Analysis Defining a Standard The Usefulness of Variance Analysis Setting Standards Determining and Evaluating Sales Variances Cost Variances Labour Variances Overhead Variances The Use of Flexible Budgets in Performance Reports Standards and Variances in Marketing Sales Standards Variances in Warehousing Costs Module 8: Managing Financial Assets Working Capital Financing Assets Managing Cash Properly Getting Money Faster Delaying Cash Payments Opportunity Cost of Foregoing a Cash Discount Volume Discounts Module 9: Managing Accounts Receivable and Credit Credit References Credit Policy Analysing Accounts Receivable Module 10: Managing Inventory Inventory Management Considerations Inventory Analysis Determining the Carrying and Ordering Costs The Economic Order Quantity (EOQ) Avoiding Stock Outs Determining the Reorder Point or Economic Order Point (EOP) The ABC Inventory Control Method Supply Chain Management Module 11: The Time Value of Money Future Values - How Money Grows Future Value of an Annuity Present Value - How Much Money is Worth Now? Present Value of Mixed Streams of Cash Flows Present Value of an Annuity Perpetuities Applications of Future Values and Present Values Module 12: Capital Budgeting Decisions Types of Investment Projects What Are the Features of Investment Projects? Selecting the Best Mix of Projects With a Limited Budget Income Taxes and Investment Decisions Types of Depreciation Methods How Does MACRS Affect Investment Decisions? The Cost of Capital Module 13: Improving Managerial Performance What is Return on Investment (ROI)? What Does ROI Consist of? - Du Pont Formula ROI and Profit Objective ROI and Profit Planning ROI and Return on Equity (ROE) Module 14: Sources of Short-Term Financing Trade Credit Cash Discount When are Bank Loans Advisable? Working with a Bank Issuing Commercial Paper Using Receivables for Financing Using Inventories for Financing Module 15: Considering Term Loans and Leasing Intermediate-Term Bank Loans Using Revolving Credit Insurance Company Term Loans Financing with Equipment Leasing Module 16: Long-Term Debt and Equity Financing Types of Long-Term Debt Equity Securities How Should You Finance? Module 17: Accounting Conventions and Recording Financial Data Double Entry and the Accounting Equation Assessment Method After completing each module of the Accounting & Finance - Level 5 course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Accounting & Finance - Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Accounting & Finance - Level 5 This Accounting & Finance - Level 5 course is ideal for: Candidates interested to start a career in accountancy Business owners seeking to look after their own accounts Existing accountancy workers in seeking higher positions or promotion Accountancy workers with no formal qualifications Anyone wishing to boost their career prospects. Requirements Accounting & Finance - Level 5 There are no specific requirements for Accounting & Finance - Level 5 course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Accounting & Finance - Level 5 course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Accounting & Finance - Level 5 This Accounting & Finance - Level 5 course may lead you to a variety of career opportunities. Accounts Assistant Accounts Payable & Expenses Supervisor Accounts Payable Clerk Audit Trainee Payroll Administrator / Supervisor Tax Assistant / Accountant. Accounting Clerk Auditing Clerk Accounts Receivable Clerk Certificates Certificate of completion Digital certificate - Included

Accounting & Finance Level 5
Delivered Online On Demand4 hours
£12

Plumbing Training for Residential and Commercial Work

4.9(27)

By Apex Learning

Tired of browsing and searching for a Plumbing Technician course you are looking for? Can't find the complete Plumbing Technician package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive Plumbing Technician bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Plumbing Technician bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Plumbing Technician course that will enhance your skills and prepare you for the competitive job market. Advanced audio-visual learning modules of these Plumbing Technician courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Plumbing Technician, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These Plumbing Technician certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Plumbing Technician Bundle Consists of the following Premium courses: Course 01: Domestic Plumbing Technician and Heating Installer Training Course 02: Pipe Fitting Course Course 03: Understand Piping & Instrumentation Diagrams P&IDs Course 04: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Course 05: Level 2 Domestic Gas Course Course 06: Handyperson Course 07: Workplace Safety Course Course 08: First Aid at Work Course 09: Manual Handling Level 2 Course 10: PUWER Course 11: Lone Worker Safety Course Key features of this Plumbing Technician course: This Plumbing Technician bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access So, enrol Plumbing Technician now to advance your career! The Plumbing Technician bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Plumbing Technician expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. How will I get my Plumbing Technician Certificates? After successfully completing the Plumbing Technician course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) So, enrol Plumbing Technician now to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Plumbing Technician bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this Plumbing Technician course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Plumbing Technician is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This Plumbing Technician course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Plumbing Technician; it can be studied in your own time at your own pace. Career path Having this Plumbing Technician expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (UK Standard Domestic Plumbing and Heating Installer Training) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (UK Standard Domestic Plumbing and Heating Installer Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Plumbing Training for Residential and Commercial Work
Delivered Online On Demand
£39

ATP-CTP course

By ATP.Academy

Completion of the ATP-CTP course is a prerequisite for taking the written knowledge test for the ATP certificate, and it is often a requirement for employment with airlines and other commercial aviation operators.

ATP-CTP course
Delivered In-PersonFlexible Dates
£3,799 to £3,999

Real Estate and Property Development Diploma

4.5(3)

By Studyhub UK

Embark on a comprehensive journey through the realm of real estate and property development with this diploma course. Explore the legal systems and regulations governing real estate in both the UK and the USA, delve into the intricacies of property development, and gain insights into the dynamic landscape of the real estate industry. Whether you're looking to understand property markets, legal considerations, or the process of property development, this course provides a solid foundation. Learning Outcomes: Gain a comprehensive understanding of the legal system and regulations surrounding real estate in the UK. Explore the nuances of property development, from conceptualization to completion. Familiarize yourself with the legal aspects and contracts involved in real estate transactions. Develop insights into property markets and trends, both in the UK and the USA. Learn strategies for effective property management and investment. Understand the role of financing and financial considerations in real estate projects. Explore the challenges and opportunities in real estate development. Acquire knowledge about the real estate landscape in the USA, including key regulations. Why buy this Real Estate and Property Development Diploma?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Real Estate and Property Development Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Real Estate and Property Development Diploma course is ideal for Individuals interested in a career in real estate, property management, or development. Entrepreneurs aiming to venture into the real estate industry. Professionals seeking to expand their knowledge of real estate regulations and property development. Anyone curious about property markets, legal aspects, and investment opportunities. Prerequisites This Real Estate and Property Development Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Real Estate Assistant - Average Earnings: $35,000 - $50,000 per year. Property Manager - Average Earnings: $45,000 - $65,000 per year. Real Estate Agent - Average Earnings: $50,000 - $80,000 per year. Real Estate Development Coordinator - Average Earnings: $60,000 - $90,000 per year. Real Estate Developer - Average Earnings: $75,000 - $120,000 per year. Course Curriculum Real Estate What Is Real Estate Investing? 00:30:00 Basic Rental Properties 00:30:00 Why invest in property? 00:30:00 Investment After Brexit 00:15:00 Recent Housing Market Developments 00:15:00 Managing Client Expectation 00:15:00 Best Practices of Customer Service 00:15:00 Customer Life Cycle 00:15:00 Tenant Retention 00:30:00 Real Estate Marketing 00:30:00 Legal System & Real Estate UK An Introduction to the UK legal system 00:15:00 Different Types of Investment Structures 00:15:00 Commercial Leases 00:15:00 Title & Registration 00:15:00 Finance in Real Estate 00:15:00 Investment Purchase Procedure 00:15:00 Acquisition Costs 00:15:00 Land Usage 00:15:00 Planning & Environment 00:15:00 Investment Structure & Key Legislations 00:15:00 Property Development What is Property Development? 00:15:00 The Players in the Property Market 00:30:00 The Risks of Property Development 00:15:00 The Stages of a Property Development 00:30:00 Site Identification and Acquisition 00:15:00 Property Management 00:30:00 Real Estate USA Selecting The Best Properties 00:30:00 Leasing Instead Of Selling 00:30:00 Buyers Interest 00:15:00 Be Zone Conscious 01:00:00 Home Loans 00:15:00 Knowing When You're Ready To Buy 00:15:00 Is Your Lake Home For Sale? 01:00:00 Living The Waterfront Lifestyle Every Day 00:15:00 How To Locate Waterfront Property Rentals 00:15:00 Real Estate Front 00:15:00 How To Maintain Waterfront Property 00:30:00 All About Real Estate Clients 00:15:00 Real Estate Evaluation 00:15:00 Are You Ready To Buy Your First Property? 00:30:00 Finding The Actual Real Estate For Sale 01:00:00 Home Shopping: The Smart Way 00:30:00 How Much Land Do You Need? 00:15:00 Real Estate Investments 01:00:00 Manufacturing Real Estate Numbers 00:15:00 Waterfront Real Estate 00:15:00 Purchasing A Home Beside A Lake 00:15:00 Additional Supporting Material Fundamentals of Real Estate Development 00:00:00 Mock Exam Mock Exam - Real Estate and Property Development Diploma 00:20:00 Final Exam Final Exam- Real Estate and Property Development Diploma 00:20:00

Real Estate and Property Development Diploma
Delivered Online On Demand18 hours 40 minutes
£10.99

Level 5 British Cleaning Certificate Course

5.0(3)

By School Of Health Care

British Cleaning Certificate: Level 5 British Cleaning Certificate Course Online Suppose you want to start a cleaning business. In that case, this British Cleaning Certificate: Level 5 British Cleaning Certificate Course is full of tips and strategies for training employees, growing your client list, marketing your business online, and creating the perfect business plan. Learn the skills you need to advance your career and earn a Certificate of Achievement to impress clients and prospective employers. This British Cleaning Certificate: Level 5 British Cleaning Certificate Course will teach you how to use cleaning chemicals safely and correctly, as well as key procedures and guidelines for cleaning offices, new-build homes, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, job opportunities, and key topics such as working hours, business insurance, taxation, and service quality. Learning Objectives After completing this British Cleaning Certificate: Level 5 British Cleaning Certificate Course, the learner will be able to: Understand the fundamentals of the cleaning job. Set a business budget and create a solid cleaning service business plan. Use a variety of commercial cleaning products, personal protective equipment, and cleaning equipment. Clean offices, pubs, new-build homes, leisure premises and commercial premises. Clean windows, dust surfaces, maintain carpets and hardwood floors. Understand the cleaning standards and regulations for commercial kitchens. Unclog drains, repair showerheads, remove mould, and create a bathroom cleaning routine. Satisfy the customer in the cleaning industry. Run the business with quality service. Courses you will get: Course 01: Level 5 British Cleaning Certificate Course 02: Level 2 Award in the Prevention and Control of Infection Course 03: Level 1 Health and Safety in a Construction Environment [ Note: Free PDF certificate as soon as completing the British Cleaning Certificate: Level 5 British Cleaning Certificate Course] British Cleaning Certificate: Level 5 British Cleaning Certificate Course Online Course Curriculum of Level 5 British Cleaning Certificate Module 01: An Overview of the Cleaning Job Module 02: Different Cleaning Jobs Module 03: Understanding the Cleaning Equipment, Products and Clothing Module 04: Understanding House Cleaning Module 05: Cleaning: Food Kitchen and Commercial Kitchen Module 06: Cleaning: Bathrooms and Toilets Module 07: Cleaning: Office Module 08: Cleaning: External Surfaces and Areas Module 09: Cleaning: Handling Non-Routine Waste Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Planning for Starting a Cleaning Business Module 12: Ensuring Standard Service Module 13: Understanding Customer Satisfaction Module 14: Managing Staff Module 15: The Ways of Marketing, Advertising and Sales Module 16: Managing Growth Assessment Method of British Cleaning Certificate: Level 5 British Cleaning Certificate Course After completing British Cleaning Certificate: Level 5 British Cleaning Certificate Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of British Cleaning Certificate: Level 5 British Cleaning Certificate Course After completing the British Cleaning Certificate: Level 5 British Cleaning Certificate Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? British Cleaning Certificate: Level 5 British Cleaning Certificate Course Online This British Cleaning Certificate: Level 5 British Cleaning Certificate Course is ideal for anyone looking to start a career in the cleaning sector. This includes the following: Domestic Cleaner Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Cleaning Business Owner Requirements British Cleaning Certificate: Level 5 British Cleaning Certificate Course Online There are no particular requirements for this British Cleaning Certificate: Level 5 British Cleaning Certificate Course because it doesn't call for any specialized training. Career path British Cleaning Certificate: Level 5 British Cleaning Certificate Course Online This British Cleaning Certificate: Level 5 British Cleaning Certificate Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour

Level 5 British Cleaning Certificate Course
Delivered Online On Demand15 hours
£12

Cleaning: British Cleaning Certificate Course - CPD Certified

5.0(3)

By School Of Health Care

Cleaning: British Cleaning Certificate Course Online Unlock the Power of Cleaning: British Cleaning Certificate Course: Enrol Now! Suppose you want to start a cleaning business. In that case, this Cleaning: British Cleaning Certificate Course is full of tips and strategies for training employees, growing your client list, marketing your business online, and creating the perfect business plan. Learn the skills you need to advance your career and earn a Certificate of Achievement to impress clients and prospective employers. Learning Objectives After completing this Cleaning: British Cleaning Certificate Course, the learner will be able to: Understand the fundamentals of the cleaning job. Set a business budget and create a solid cleaning service business plan. Use a variety of commercial cleaning products, personal protective equipment, and cleaning equipment. Clean offices, pubs, new-build homes, leisure premises and commercial premises. Clean windows, dust surfaces, maintain carpets and hardwood floors. Understand the cleaning standards and regulations for commercial kitchens. Unclog drains, repair showerheads, remove mould, and create a bathroom cleaning routine. Satisfy the customer in the cleaning industry. Run the business with quality service. This Cleaning: British Cleaning Certificate Course will teach you how to use cleaning chemicals safely and correctly, as well as key procedures and guidelines for cleaning offices, new-build homes, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, job opportunities, and key topics such as working hours, business insurance, taxation, and service quality. Courses you will get: Course 01: British Cleaning Certificate Course 02: RIDDOR Training Course 03: Workplace First Aid Training [ Note: Free PDF certificate as soon as completing the Cleaning: British Cleaning Certificate Course] Cleaning: British Cleaning Certificate Course Online This Cleaning: British Cleaning Certificate Course consists of 16 modules. Course Curriculum of Cleaning: British Cleaning Certificate Course Module 1: An Overview of the Cleaning Job Module 2: Different Cleaning Jobs Module 3: Understanding the Cleaning Equipment, Products and Clothing Module 4: Understanding House Cleaning Module 5: Cleaning: Food Kitchen and Commercial Kitchen Module 6: Cleaning: Bathrooms and Toilets Module 7: Cleaning: Office Module 8: Cleaning: External Surfaces and Areas Module 9: Cleaning: Handling Non-Routine Waste Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Planning for Starting a Cleaning Business Module 12: Ensuring Standard Service Module 13: Understanding Customer Satisfaction Module 14: Managing Staff Module 15: The Ways of Marketing, Advertising and Sales Module 16: Managing Growth Assessment Method of Cleaning: British Cleaning Certificate Course After completing Cleaning: British Cleaning Certificate Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Cleaning: British Cleaning Certificate Course After completing the Cleaning: British Cleaning Certificate Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Cleaning: British Cleaning Certificate Course Online This Cleaning: British Cleaning Certificate Course is ideal for anyone looking to start a career in the cleaning sector. This includes the following: Domestic Cleaner Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Cleaning Business Owner Requirements Cleaning: British Cleaning Certificate Course Online To enrol in this Cleaning: British Cleaning Certificate Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Cleaning: British Cleaning Certificate Course. Be energetic and self-motivated to complete our Cleaning: British Cleaning Certificate Course. Basic computer Skill is required to complete our Cleaning: British Cleaning Certificate Course. If you want to enrol in our Cleaning: British Cleaning Certificate Course, you must be at least 15 years old. Career path Cleaning: British Cleaning Certificate Course Online This Cleaning: British Cleaning Certificate Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour

Cleaning: British Cleaning Certificate Course - CPD Certified
Delivered Online On Demand18 hours
£12

Diploma in Mastering Interior Design and Business

4.3(43)

By John Academy

Description:  Interior design is the process of making spaces more usable but at the same time presentable. To become an expert in interior designing, you need to master the skills and art of interiors design. If you want to start an interior business company and succeed in this industry, you will need to know the right business skills. In this very comprehensive course, you will learn the necessary skills, knowledge, and information of interior design and business. Who is the course for? Professionals who have an experience in Interior Designing. Beginners who have an interest in learning how to have an interior designing career. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Diploma in Mastering Interior Design and Business is a useful qualification to possess, and will be very helpful to have especially for these careers: Home Decorator Home Repair Expert Home Design Expert Interior Designer Set Designer. Updated Version - Diploma in Mastering Interior Design and Business Module 1 - Basics of Interior Design Basics of Interior Design 00:23:00 Module 2- Design Element - Practical Components Design Element - Practical Components 00:31:00 Module 3 - Design Elements Design Elements 00:21:00 Module 4 - Designing Individual Rooms Designing Individual Rooms 00:22:00 Module 5 - Eco-friendly Designs Eco-friendly Designs 00:18:00 Module 6 - Fashionable Interior Designs Fashionable Interior Designs 00:20:00 Module 7 - How to Present Your Ideas How to Present Your Ideas 00:19:00 Module 8 - How to Successfully Manage an Interior Design Business How to Successfully Manage an Interior Design Business 00:23:00 Module 9 - Outline of a Project Outline of a Project 00:26:00 Module 10 - Principles of Interior Design Principles of Interior Design 00:22:00 Old Version - Diploma in Mastering Interior Design and Business Module 1: Interior Designing Basics Define a Theme: Contemporary, Cottage, Eclectic, Southwest 01:00:00 Budget Design for Your Living Room, Den or Family Room 01:00:00 Budget Ideas for Kitchen Design 01:00:00 Budget Bedroom Makeover 01:00:00 Closet Cleanups 01:00:00 Need a Home Office? 00:30:00 Camouflage with Paint! 01:00:00 Faux Finishes Are Hot - Bare Walls Are Not! 00:30:00 Window Treatments 01:00:00 Making the Most of Molding 00:30:00 Fabulous Furniture Finds 00:30:00 Decorate With Wallpaper 01:00:00 Freehand or Stencil A Mural Makes the Wall! 01:00:00 Accessorize - Funky Can Be Fun! 01:00:00 Have Some Fun with Fabric! 01:00:00 Module 2: Interior Design INTRODUCTION 00:30:00 DO'S AND DON'TS OF DECORATING 01:00:00 GETTING IDEAS 00:15:00 ELEMENTS OF DESIGN 01:00:00 ORGANIZE YOUR IDEAS 01:00:00 DECORATING ON A BUDGET 01:30:00 MINIMALIST STYLE 01:00:00 CASUAL STYLE 00:30:00 FORMAL STYLE 00:30:00 SHABBY CHIC STYLE 00:30:00 PARIS APARTMENT STYLE 00:30:00 FRENCH COUNTRY STYLE 00:30:00 TUSCAN STYLE 00:30:00 TRADITIONAL STYLE 00:15:00 TROPICAL CHIC STYLE 00:30:00 LODGE STYLE 00:30:00 USING WHAT YOU'VE GOT 00:30:00 DECORATING IN A DAY 00:30:00 CHOOSING ART 01:00:00 CONCLUSION 00:15:00 Module 3: Interior Design Business Secrets Introduction: How To Know If Interior Design Is Right for You 00:30:00 What does it take to be an Interior Designer? 00:30:00 Am I Creative? 00:30:00 Am I Organized? 00:30:00 How Good am I at Problem Solving? 00:30:00 Can I Multitask? 00:30:00 Am I personable? 00:15:00 Can I Be A Versatile? 00:15:00 How Is My Business Sense? 00:30:00 Different Types of Interior Designers 00:30:00 Residential Interior Designer 01:00:00 Commercial Interior Designer 00:30:00 What is more important to me? 00:15:00 What will I have to do to specialize? 01:00:00 Is Interior Design Right for Me? 00:30:00 What Do I Need? 00:30:00 College and University 01:00:00 Trade Schools 00:30:00 Online Design Programs 00:30:00 Self Teaching 01:00:00 The Designer's Necessity 00:15:00 What to expect when Getting Started 01:00:00 How to Start your Interior Design Business 01:00:00 Tips for Building a Portfolio with Little or no Professional Experience 00:30:00 Tips for Building a Portfolio with Little or no Professional Experience 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Mastering Interior Design and Business 00:30:00 Final Exam Final Exam- Diploma in Mastering Interior Design and Business 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Diploma in Mastering Interior Design and Business
Delivered Online On Demand45 hours
£25

Customer Relations and Difficulty Diploma

4.3(43)

By John Academy

Description: This diploma has been created for businesses who wish to garner a customer service team with the highest level of customer insight and understanding, allowing for delivery of front line customer service, built around proper businesses values. With this course, develop skills that allow the detection of profitable business opportunities based on the analysis and interpretation of customer information. It allows generating marketing strategies in organizations, through preparing, analyzing and structuring the available information to achieve an understanding of the client's behavior. The development of the program consists in defining the current or potential client, by means of analytical tools for the search of consumer behavior patterns, in order to design exciting commercial campaigns. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Handling Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Handling Sales Objections & Negotiating Module One - Getting Started 00:30:00 Module Two - Three Main Factors 01:00:00 Module Three - Seeing Objections as Opportunities 00:30:00 Module Four - Getting to the Bottom 01:00:00 Module Five - Finding a Point of Agreement 01:00:00 Module Six - Have the Client Answer Their Own Objection 00:30:00 Module Seven - Deflating Objections 01:00:00 Module Eight - Unvoiced Objections 01:00:00 Module Nine - The Five Steps 01:00:00 Module Ten - Dos and Don'ts 00:30:00 Module Eleven - Sealing the Deal 00:30:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Relations and Difficulty Diploma
Delivered Online On Demand48 hours
£25

Relationship Manager

4.7(47)

By Academy for Health and Fitness

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Relationship Manager
Delivered Online On Demand3 weeks
£12