This online Introduction to Communication Skills course aims to empower you to have more effective conversations with your patients, their friends and family and your colleagues at work. In particular, the focus will be on understanding and appreciating communication skills and how to use them more effectively and efficiently.
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
This course provides learners with the knowledge they need to respond appropriately to behaviours that may challenge, including how to communicate effectively, understand why individuals may display behaviours, and problem solve with the individual.