438 Courses

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Self Confidence Booster Formula Course Overview Are you looking to begin your self confidence career or want to develop more advanced skills in self confidence? Then this self confidence booster formula online course will set you up with a solid foundation to become a confident professional and help you to develop your expertise in self confidence. This self confidence booster formula online course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this self confidence booster formula online course will set you up with a solid foundation to become a confident professional and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a professional. The self confidence booster formula online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a professional. This comprehensive self confidence booster formula online course is the perfect way to kickstart your career in the field of self confidence. This self confidence booster formula online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a professional or want to learn more skills on self confidence but unsure of where to start, then this self confidence booster formula online course will set you up with a solid foundation to become a confident professional and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This self confidence booster formula online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive self confidence booster formula online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of self confidence. Entry Requirement There are no academic entry requirements for this self confidence booster formula online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This self confidence booster formula online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Your Journey to Unshakeable Confidence Start Here Welcome Set Your Intentions Quick Win: Boost Your Confidence in 5 Seconds Do This Before Getting Started - Make Room For New Things Eye Contact The Jar of Awesome & Celebrating Small Wins The 8 Invisible Enemies of Self-Confidence & How to Defeat Them Once And For All Is Fear Your Best Friend or Your Worse Enemy x signs Fear Is Running Your Life The Cure for Fear What if I Told You Self-Doubt is Good 3 Major Causes of Doubt Stopping You from Making Progress Powerful Ways to Outsmart Your Self-Doubt Two Destructive Overthinking Patterns to Avoid at All Cost 3 Deadly Effects of Overthinking & How To Neutralise Them 3 Hacks You Can Use to Stop Overthinking, Stressing & Worrying Once and For All Worry Less, Live More! How To Challenge Your Worries 5 Practical Tactics To Bulletproof Your Mind Against Problem Worries 5 Signs You're A Complainer And Don't Know It Why Do We Complain. The Number One Strategy to Keep Complaining Under Control How Much Of A Perfectionist Are You Perfectionism: Is It Good, Or Bad Is Done Really Better Than Perfect Red Flags You Are Subconsciously Comparing Yourself to Others Why Do You Compare Yourself With Others Enemy no.9 COMPARISON video 3 The Lie We've all Bought Into About Confidence One Powerful Brain Tip that Will Help You Get Rid of Your 'Not Enough' 3 'Remedies' You Can Use to Heal Your 'Not Enough' Wound The 4 Types of People That Bring Your Confidence Down & How to Deal With Them Intro 2 Important Things Haters Teach You How to Be Your Most Confident Self Even When You're Surrounded By Criticism How to Respond To Haters In A Way That Makes Them Like You Stay Away From These 5 Types Of Negative People Proven 3-step Process To Deal With People From A Place Of Love And Acceptance 6 Things Petty People Have in Common 5 Smart Ways Confident People Handle Petty People How to Handle Your Worrier Parents with Love And Understanding Mindset Shifts to Become x10 More Confidence Intro 1st Mindset Shift - Be True to Yourself 2nd Mindset Shift - From Victim to Victor 3rd Mindset Shift - Expect the Unexpected 4th Mindset Shift - Face Life's Difficulties Head On 5th Mindset Shift - Borrow confidence From The Past Become Unbelievably Confident What Highly Confident People Have In Common 3 Things Confident people Don't Do Instant Confidence (Tools & Resources) Pay It Forward: One Selfless Act You Can Do To Boost Your Self Confidence Pay It Forward:5 Unexpected Ways In Which To Pay It Forward Enriches Your Life How to Use Positive Affirmations to Skyrocket Your Confidence Don't Try To 'Fake' Confidence Do This Instead Assessment Assessment - Self Confidence Booster Formula Online Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning: Tutor Support: This self-confidence course online - tools & strategies will also help you understand how to build self-confidence and how to stay motivated in life and your career. You will learn various confidence-boosting strategies and also help you overcome failure. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand fundamental aspects of self-confidence. Learn strategies and tools to build self-confidence. Recognise the importance of having confidence. Discover the 3 pillars of unshakeable confidence. Learn and understand the secret language of confident people. Get acquainted with the step to building unshakeable confidence. Learn to bounce back from failure. Learn to stick up for yourself. Why Self-Confidence Course right for you? This self-confidence course online - tools & strategies is perfect for anyone willing to kickstart their career as a confident personality developer. This online course will introduce you to the key concept of self-confidence and provide you with a comprehensive understanding of building the same. By the end of this course, you will develop the skills and knowledge required to become a confident personality developer. You will also learn the importance of having confidence and how to become self-confident by taking this extensive online course. Self-Confidence Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction & First Concepts Introduction Key To Self-Confidence 3 Pillars Of Unshakeable Confidence Importance Of Having Confidence Secret Language Of Confident People Step To Building Unshakeable Confidence More Confidence Skills & Concepts Sticking Up for Yourself How to Bounceback From Failure Tips & Practices for Unshakeable Confidence Friends & Self Confidence Final Thoughts & Tips Final Thoughts & Suggestions Who should take this course? This comprehensive Self-Confidence Course Online - Tools & Strategies is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of personal development. Entry Requirements There are no academic entry requirements for this Self-Confidence Course Online - Tools & Strategies, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Self-Confidence Course Online - Tools & Strategies assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. . Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Description Journal Therapy Diploma Introducing the Journal Therapy Diploma - an exclusive online course meticulously crafted to guide enthusiasts on the transformative journey of self-reflection and personal growth. Through this course, learners embark on an enlightening journey that harnesses the power of the written word to bring about profound change. The Journal Therapy Diploma is a pivotal tool for those seeking to understand themselves better. It kicks off with 'Discovering Journal Therapy,' setting a strong foundation for what lies ahead. By exploring the intricacies of journaling, participants learn how this therapeutic method stands out in promoting mental well-being. The segment on 'Exploring Your Emotions' provides learners with essential skills to navigate the labyrinth of their feelings. This is where the real magic happens. As students work through this unit, they begin to distinguish between different emotions, recognising triggers, and more importantly, pinpointing ways to channel these feelings positively. One of the highlights of the Journal Therapy Diploma is the emphasis on 'Developing Mindfulness with Journal Therapy.' In an era where distractions are rife, and the mind frequently wanders, understanding and practising mindfulness becomes indispensable. This section helps participants ground themselves, living in the present moment and truly experiencing life as it unfolds. Self-confidence and self-esteem are pillars of a healthy psyche. 'Boosting Self-Confidence and Self-Esteem' assists learners in finding their inner voice and believing in their capabilities. As they pen down their thoughts, an inner transformation occurs, replacing self-doubt with self-assurance. Everyone possesses a creative spark, and 'Enhancing Creativity and Self-Expression' aims to ignite it. Here, participants learn techniques to free their imagination, letting their unique voice shine through their journal entries. In 'Cultivating Gratitude and Positivity,' the focus shifts to harnessing the power of positivity. Recognising blessings and adopting an attitude of gratitude can significantly elevate one's life quality, and this unit ensures participants master this art. Life, with its myriad challenges, often leads to elevated stress and anxiety levels. 'Managing Stress and Anxiety' furnishes learners with valuable strategies to use journaling as an outlet, enabling them to find tranquillity amidst chaos. The Journal Therapy Diploma then moves to a sensitive but paramount topic: 'Healing from Trauma and Loss.' With empathy at its core, this segment teaches participants to process grief, loss, and trauma, using journaling as a healing balm. An individual's growth story is incomplete without goals and habits. 'Setting Goals and Building Habits' is an insightful unit that aids learners in outlining their aspirations and working methodically towards achieving them. Last, but certainly not least, 'Continuing Your Journal Therapy Journey' ensures that participants remain committed to this therapeutic practice. This final segment reinforces the significance of consistency and offers guidance on how to keep the momentum going. In conclusion, the Journal Therapy Diploma is not just a course; it's a transformative experience. It beckons all those eager to understand themselves better, offering a sanctuary where thoughts are laid bare, and the soul is rejuvenated. Embrace this unique journey and let the power of journaling illuminate your path. What you will learn 1:Discovering Journal Therapy 2:Exploring Your Emotions 3:Developing Mindfulness with Journal Therapy 4:Boosting Self-Confidence and Self-Esteem 5:Enhancing Creativity and Self-Expression 6:Cultivating Gratitude and Positivity 7:Managing Stress and Anxiety 8:Healing from Trauma and Loss 9:Setting Goals and Building Habits 10:Continuing Your Journal Therapy Journey Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Overview   With the ever-increasing demand for Confidence in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Confidence may be.   Learning about Confidence or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Confidence. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Confidence is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Self Confidence Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Self Confidence Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Self Confidence Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Confidence, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Confidence, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Confidence, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Self Confidence Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1- The Basics of Confidence The Basics of Confidence 00:00 Module 2-Common Barriers to Confidence Common Barriers to Confidence 00:00 Module 3- Assessing Your Confidence Level Assessing Your Confidence Level 00:00 Module 4-Finding Your Motivation Finding Your Motivation 00:00 Module 5-Building Your Confident Self Building Your Confident Self 00:00 Module 6-Communicating Your Confidence Communicating Your Confidence 00:00 Module 7-Confident Decision Making And Problem Solving Confident Decision Making And Problem Solving 00:00 Module 8-Demonstrating Confidence in the Workplace Demonstrating Confidence in the Workplace 00:00

The human brain is wired for stories. We learn and remember best when information is presented in a narrative form. That's why this Account Management Diploma Bundle is designed to be more than just a collection of courses. It's a journey that will take you from the basics of account management to the advanced skills you need to succeed in this exciting field. The Account Management Diploma Bundle is a comprehensive collection of premium courses designed to give you the skills and knowledge you need to succeed in a career in account management. This bundle includes courses on key account management, leadership and management, business law, office skills, marketing fundamentals, business branding, customer relationship management, time management, dealing with difficult people, cross-cultural awareness, assertiveness and self-confidence development, business writing, and Microsoft Office Essentials. Furthermore, to help you showcase your expertise in Account Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. Learning outcomes: Develop the skills and knowledge to build and maintain strong customer relationships Learn how to develop and implement effective account management strategies Gain an understanding of business law and how it applies to account management Develop your office skills and learn how to use Microsoft Office effectively Learn the fundamentals of marketing and branding Develop your cross-cultural awareness and assertiveness skills Improve your public speaking and presentation skills Learn how to write effective business documents This Account Management Bundle Consists of the following Premium courses: Course 01: Key Account Management Course Course 02: Leadership & Management Diploma Course 03: Business Law Course 04: Office Skills Course 05: Marketing Fundamentals Course 06: Business Branding Course 07: Customer Relationship Management Course 08: Time Management Training Course 09: Dealing with Difficult People Training Course Course 10: Cross-Cultural Awareness Training Course 11: Assertiveness and Self Confidence Development Course 12: Business Writing Course 13: Level 2 Microsoft Office Essentials Course 14: Public Speaking and Presentation Skill Course Enroll in the Account Management Diploma Bundle today and take the first step towards a successful career in account management! The Account Management Diploma Bundle is a comprehensive course that will give you the skills and knowledge you need to succeed in the field of account management. The bundle includes 14 premium courses that cover all aspects of account management, from key account management to leadership and management to business law. You will learn how to build and nurture strong client relationships, develop and implement effective account management strategies, and lead and manage high-performing teams. You will also learn how to negotiate effectively, close deals, and manage your time and workload effectively. The Account Management Diploma Bundle is designed for both new and experienced account managers. It is also ideal for anyone who wants to learn more about account management and the skills required to be successful in this field. The Curriculum of Account Management Bundle Course 01: Key Account Management Course Module 1: Introduction to Key Account Management Module 2: Purpose of Key Account Management Module 3: Understanding Key Accounts Module 4: Elements of Key Account Management Module 5: What Makes a Good Key Account Manager Module 6: Building and Delivering Value to Key Accounts Module 7: Key Account Planning Module 8: Business Customer Marketing and Development Module 9: Developing Key Relationships Module 10: The Importance of Record Keeping for Key Account Management Module 11: Internal KAM Aspects Module 12: The Value Proposition =========>>>>> And 13 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and international students have to pay £9.99. Enroll in this Bundle today and take your career to the next level! CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who is interested in a career in account management Account managers who want to advance their careers Business professionals who want to develop their account management skills Anyone who wants to learn more about the principles and practices of account management Requirements Our Account Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors: Account Manager: £35,000-£45,000 Key Account Manager: £45,000-£60,000 Account Executive: £40,000-£50,000 Customer Success Manager: £40,000-£50,000 Business Development Manager: £50,000-£60,000 Sales Manager: £60,000-£70,000 Certificates Certificate of Completion (Hard Copy) Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Key Account Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of Completion (PDF) Digital certificate - Included You will get the PDF Certificate for the title course (Key Account Management Course) absolutely Free!

Level 5 QLS Diploma | QLS Endorsed Certificate | 13 CPD Courses & PDF Certificates | 150 CPD Points | CPD Accredited

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, 21% of employees feel they have been discriminated against at work based on a protected characteristic? What can we do to create a more inclusive and respectful workplace for everyone? This Equality & Diversity Bundle explores these questions and equips you with the skills and knowledge to promote fairness and celebrate diversity. This comprehensive bundle equips you with a strong foundation in equality and diversity principles. You'll gain a clear understanding of human rights legislation, explore cross-cultural awareness to navigate diverse situations effectively. The bundle delves into unconscious bias training to identify and overcome personal prejudices. You'll also learn strategies to prevent and address workplace harassment and maintain confidentiality. This Equality & Diversity at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Equality & Diversity course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Equality & Diversity Bundle Package includes: Main Course: Certificate in Equality & Diversity at QLS Level 3 10 Additional CPD Accredited Premium Courses related to Equality & Diversity: Course 01: Human Rights Course 02: Cross-Cultural Awareness Training Course 03: Unconscious Bias Training Course Course 04: Workplace Harassment Course 05: Workplace Confidentiality Course 06: Youth Work & Leadership Course 07: Dealing With Difficult People Training Course Course 08: Social Anxiety Therapy Course 09: Self Confidence & Self Esteem Course 10: Motivation Skills Whether you're a manager, HR professional, or someone who simply wants to create a more inclusive environment, this Equality & Diversity Bundle is your key to unlocking a successful career. Enrol today and take the first step towards building a more equitable and diverse future. Learning Outcomes of Equality & Diversity Develop a comprehensive understanding of equality and diversity principles. Gain insights into human rights and anti-discrimination laws. Learn cross-cultural communication and unconscious bias awareness. Understand harassment prevention and workplace confidentiality practices. Enhance skills in youth work, leadership, and conflict resolution. Build self-confidence, motivation, and social anxiety management strategies. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Equality & Diversity Get a free student ID card with Equality & Diversity Training program (£10 postal charge will be applicable for international delivery) The Equality & Diversity is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Equality & Diversity course materials The Equality & Diversity comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Main Course: Certificate in Equality & Diversity at QLS Level 3 Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality & Diversity Legislation Module 03: Integrating Equality & Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality & Diversity Course 01: Human Rights Module 01: Basic Concept Of Freedom And Human Rights Module 02: Classification Of Human Rights Module 03: Women's And Children's Right Module 04: Various Aspects Of Freedom Module 05: Various International Human Rights Organisations Course 02: Cross-Cultural Awareness Training Module 01: Introduction To Cross-Cultural Awareness Module 02: Cross-Cultural Communication Module 03: Corporate Cross-Cultural Awareness Module 04: Cross-Cultural Design Module 05: Cross-Cultural Competency Module 06: Cultural Values Module 07: Working With And Managing A Culturally Diverse Team =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Equality & Diversity course is perfect for anyone interested in creating a more equal and inclusive society, including: Human rights activists Equality and diversity officers HR professionals Community workers Social workers Anyone interested in social justice and equality Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this Equality & Diversity course, you are to start your career or begin the next phase of your career. HR & EDI Manager: £42,000 - £45,000 per year Team Leader Facilities: £30,151 - £32,020 per year Diversity & Inclusion Manager: £24.04 - £46.17 hourly Equality, Diversity and Inclusion Advisor: £25,000 - £35,000 per year Certificates Certificate in Equality & Diversity at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

Are negative thoughts holding you back in your career or personal life? Do you struggle to build strong relationships in the workplace? Gain the self-confidence to achieve your goals and be the best you can be, with the Build Your Self-Confidence Level 2 course. In this comprehensive self development course, you will be introduced to the three pillars of unshakeable confidence, and why confidence is key to success in all areas of life. It covers the secret language of confident people, with tips on how to fake it to make it and bounce back from failure. If you let it, this course will change your mindset to that of a winner, training your brain to think that you are programmed for success in everything that you do. You will learn expert techniques used by top life coaches and CEOs, to help you on the path to a rewarding, meaningful life! Learning Outcomes: Develop a winning mindset and train your brain for success!Understand your true worth and learn how to build on your strengthsLearn the secret language of confident people to get where you want to be in lifeKnow how to bounce right back from failure and stay strong in the face of a challengeLearn about the three pillars of unshakeable confidence and how they can impact your lifeBecome the best version of yourself with the right attitude and determinationStart writing your success story today... Career Path On successful completion of this course, you will have the confidence they need to achieve great things both at work and in your personal life. You will have the right mindset to build strong working and personal relationships and overcome challenges head on. This course will also prime you for a rewarding career in any of the following professions: Motivational SpeakerLife CoachMentorTrainerTeacherBusiness Owner Section 01: Introduction & First Concepts Introduction 00:05:00 Section 02: Keys to Self-Confidence 3 Pillars of Unshakeable Confidence 00:06:00 Importance of Having Confidence 00:07:00 Secret Language of Confident People 00:05:00 Step to Building Unshakeable Confidence 00:10:00 Section 03: More Confidence Skills & Concepts Sticking Up For Yourself 00:05:00 How to Bounce Back From Failure 00:05:00 Tips & Practices for Unshakeable Confidence 00:07:00 Friends & Self-Confidence 00:04:00 Section 04: Final Thoughts & Tips Final Thoughts & Suggestions 00:02:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before [Updated: February 2024] Did you know that 75% of employees report feeling stressed at work in the UK? Imagine being the person who can help them find clarity and direction. Are you ready to become a catalyst for positive change in people's lives? If you're passionate about personal development and empowering others, this comprehensive Diploma in Life Coaching and Counselling could be the perfect starting point for your rewarding career. Our comprehensive programme goes beyond basic life coaching. You'll receive advanced training in areas like transformational leadership, emotional intelligence, and decision-making in high-pressure situations. Develop your interpersonal skills to build strong client relationships, learn how to effectively manage performance, and master the art of public speaking and presentations. This Life Coaching and Counselling Training at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 180 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Life Coaching and Counselling course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Life Coaching and Counselling Bundle Package includes: Main Course: Advanced Diploma in Life Coaching and Counselling at QLS Level 7 10 Additional CPD Accredited Premium Courses - Course 01: Transformational Leadership: Ultimate Leadership Course Course 02: Developing Interpersonal Skills Course Course 03: Becoming Career Smart: How to Sell Yourself Course 04: Diploma in Performance Management Course 05: Coping Skills for Better Life Course 06: Effective Methods of Public Speaking and Presentation Skill Course 07: Presentation Skills Guideline Course 08: Emotional Intelligence and Human Behaviour Course 09: Decision-Making in High-Stress Situations Course 10: Communication Skills Masterclass This Life Coaching and Counselling training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of Life Coaching and Counselling Gain expertise in transformational leadership for effective coaching and mentoring. Develop advanced interpersonal skills to build strong professional relationships. Master performance management techniques to drive team success. Learn practical coping strategies for enhancing personal resilience. Acquire public speaking skills to engage and inspire diverse audiences. Understand and apply emotional intelligence for better decision-making and behaviour management. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Life Coaching and Counselling Get a free student ID card with Life Coaching and Counselling Training program (£10 postal charge will be applicable for international delivery) The Life Coaching and Counselling is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Life Coaching and Counselling course materials The Life Coaching and Counselling comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Advanced Diploma in Life Coaching and Counselling at QLS Level 7 Introduction PART 1: LIFE COACHING CERTIFICATION Coaching Fundamentals Understanding Personalities Coaching Models Explained Why We Will Use The GROW Model Coaching Step 2: Reality Coaching Step 3: Options & Obstacles Coaching Step 4: Will & Action Planning How To Structure Your Coaching Sessions Client Coach Relationship Advanced Coaching Strategies PART 2: HOLISTIC HEALTH COACHING CERTIFICATION Diet & Nutrition Fundamentals Diet & Nutrition Coaching Exercise Coaching: Cardio Exercise Coaching: Resistance Training Hormone Health Explained Supplements Health & Fitness Motivation Health & Fitness FAQ Answered PART 3: WELLNESS COACHING CERTIFICATION Stress Management Sleep Emotional Self Care Course 01: Transformational Leadership: Ultimate Leadership Course Introduction Foundational Concepts For Leaders Powerfull Cutting- Edge Leadership Tips - Foundational Powerfull Cutting- Edge Leadership Tips - Intermediate Powerfull Cutting- Edge Leadership Tips - Advanced Final Thoughts For Wise Leaders Course 02: Developing Interpersonal Skills Course Module One: What Are Soft Skills? Module Two: Communication Module Three: Teamwork Module Four: Problem-Solving Module Five: Time Management Module Six: Attitude And Work Ethic Module Seven: Adaptability/Flexibility Module Eight: Self-Confidence (Owning It) Module Nine: Ability To Learn From Module Ten: Networking =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 285 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Coaches Career Changers Helping Professionals Therapists HR Professionals Business Leaders Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Life Coach Life Skills Coach Personal development trainer Counsellor education Motivational speaker MENTOR Young Entrepreneurs Life hacks trainer Certificates Advanced Diploma in Life Coaching and Counselling at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.