37626 Courses

Microsoft Project White Belt® 2013 This workshop serves as an introduction to the interface and features of Microsoft® Project 2013. This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work This workshop serves as an introduction to the interface and features of Microsoft® Project 2013. This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work. What you Will Learn You'll learn how to: Define key scheduling concepts and terms Effectively navigate the user interface and interpret common views Configure essential elements of a new schedule Enter and modify a task list Set dependencies between tasks Create a basic resource list and generate assignments Format targeted areas of the Gantt Chart view Prepare the schedule for printing Getting Started Introductions Course objectives Course outline Navigating the User Interface and Views Navigate and use the Ribbon Use and customize the Quick Access Toolbar Modify general and display options Become familiar with major elements on the Project screen Navigate Gantt Chart, calendar, and network diagram views Search for a help topic Setting up a New Schedule Create new schedules Create a new schedule using existing information Enter and modify the schedule start date Enter and modify exception days in the calendar Entering, Modifying, and Outlining Task Data Enter, edit, correct, and clear information Enter unscheduled tasks Enter duration estimates for a single task or multiple tasks Organize tasks Set up a multi-level outline Add notes to tasks Creating Dependencies by Setting Links Identify a critical path in a simple schedule Understand how scheduling software calculates a critical path Describe dynamic schedules and dependencies Create links using various methods Display the critical path Entering and Assigning Resources Plan for resources Create a list of available resources Assign resources Formatting Gantt Chart View Format text and Gantt Chart bars Format a collection of items Configure print options

Do you love books? Do you love the feel of a new book, the smell of the pages, and the way they look on your shelf? But do you wish that you could create your own books? We have just what you need! Our Bookbinding Workshop is a beginner course that will teach you how to make canvas bound, Japanese bound, and journal style books in the comfort of your own home. We provide all of the materials and full instruction is provided by our expert staff. You will be able to create a small library of books that are sure to impress anyone who sees them!

Course Objectives The goal of this course is to provide you with the knowledge required to use more advanced functions and formulas and work with various tools to analyse and present data in spreadsheets, such as sorting, filtering, applying conditional formatting and charting the data. ' Customer Feedback Really useful and engaging course. Learnt a lot that will be very beneficial in my job. Trainer was great. Kelly Moreley - TACT Very happy with the course. Worked as a good refresher from what I knew already and enhanced my knowledge further in formulas + vlookup and shortcut keys. Jenny Price - Acer 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Tailored training courses: In, in company training, you can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Recap on Excel formulas and calculations Overview of formulas in Excel Relative, Absolute and Mixed cell references Group editing worksheets Autofill and Flash Fill Changing Excel’s environment Options Changing the default number of sheets Creating an Autofill Custom List Adding tools to the Quick Access Toolbar Mastering Excel Tables Introducing Excel Tables Formatting a Table Creating Calculated Columns Using Slicers to filter your data Using Totals to get statistics out of your data Removing duplicates Converting Tables back to normal Ranges Using names Ranges In Excel formulas As a way of navigating through the workbook Advanced Formulas Simple IF examples Using IF to check if a cell is blank Nested IFs VLOOKUP HLOOKUP Text Functions Date Functions Conditional formatting Apply Conditional Formatting Customising Conditional Formatting Using Icons in Conditional Formatting Using Formulas to conditionally format cells Linking spreadsheets and workbooks Making a reference to another worksheet Making a reference to another workbook Editing links Troubleshooting links Analysing databases Quick analysis Sorting a database Apply filters to a database Advance filter Sorting and Filtering by Conditional Formats Charts Analyse trends in data using Sparklines Creating charts from start to finish Exploring the different Chart Types Apply Chart Styles Formatting Chart Elements Filtering Charts by Series or Categories Adding a Trendline to a Chart Create a Chart Template Attaching security to a spreadsheet and workbook Protect Cells Protect Structure of worksheets Protect a Workbook by adding passwords Introduction to Pivot Tables What are Pivot Tables? Using recommended pivot tables to analyse your data Who is this course for? Who is this course for? For those who want to explore in more detail formulas and functions, data analysis and data presentation. Requirements Requirements Preferably, delegates would have attended the Excel Introduction course. Career path Career path Excel know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included

Getting Started The qualifications provide individuals with an opportunity to enter the IT field by enhancing their understanding of the industry. They are designed to foster personal growth and progression into technical roles. The overarching goals include: Grasping and applying IT principles within diverse business contexts. Applying IT principles within specific and specialized environments. Enhancing learners' employability by bridging the gap between management theories and their practical IT applications. Evaluating problem-solving methods tailored to business and industry challenges. Curating, evaluating, and analysing information from a wide range of sources. Proficiently employing verbal and communication skills. Demonstrating both independent and collaborative teamwork abilities. Self-managing personal development and fostering growth.   Key Benefits • Understand ethical considerations within the field of information technology. • Acquire fundamental knowledge of the statistical principles underlying information technology. • Develop a comprehensive understanding of both Windows and Linux operating systems. • Design and implement a database system. • Gain a deep understanding of the principles and concepts of logical networking. • Effectively utilize various components of physical networking. • Create websites with effective designs.   Key Highlights Are you a practicing IT professional seeking a deeper knowledge and understanding of the industry to support your development into senior positions? Then, the Qualifi Level 4 Diploma in Information Technology is the ideal starting point for your career journey. This course paves the way for a career in preparing professional staff and future managers in the health and social care sector. Remember, the assessment for this qualification is based solely on assignments, so there's no need to worry about taking exams. With the School of Business and Technology London, you have the flexibility to complete the qualification at your own pace, choosing between online or blended learning from the comfort of your home. Learning materials, pathway materials, and study guides, developed by our Qualifi-approved tutors, are available around the clock through our cutting-edge learning management system. Most importantly, the School of Business and Technology London provides comprehensive tutor support through our dedicated support desk. If you opt for blended learning, you can also enjoy live sessions with an assigned tutor, which you can schedule at your convenience. Career Pathways Upon completing the Level 4 Diploma in Information Technology, graduates can explore various career paths in education and training, including:   IT Support Technician, with an estimated average salary of £27,701 per annum Desktop Support Specialist, with an estimated average salary of £31,487 per annum Network Technician, with an estimated average salary starting from £25,000 per annum System Administrator, with an estimated average salary of £37,768 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only)   Assessment Assignment based Assessment No exam Entry Requirements The qualification has been intentionally designed to ensure accessibility without unnecessary obstacles hindering entry and advancement. To enrol in the qualification, candidates should meet the following criteria: • Should have a certain level of proficiency and hold a Qualification at Level 3, such as 'A' LEVEL or any vocational certificate. • They should be actively pursuing additional professional development to acquire job-related skills and practical knowledge. • International students whose first language is not English should have a score of 6 or above in the IELTS (International English Language Testing System). Progression Learners who successfully complete any of the corresponding QUALIFI Level 4 Diplomas in IT have various advancement options, which include: Transitioning to the QUALIFI Level 5 Diplomas in IT. Progressing to the second year of undergraduate programs in fields such as Computer Science, Information Technology, or related disciplines. Entering the workforce directly in a relevant professional capacity. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.       Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Information Technology and IT Ethics Reference No : L/617/6692 Credit : 20 || TQT : 200 This unit enhances learners' understanding and utilization of information technology, including the use of standard office applications for document and presentation creation. UNIT2- Mathematics and Statistics for IT Reference No : R/617/6693 Credit : 20 || TQT : 200 This unit offers learners the opportunity to acquire proficiency in mathematics and statistics, equipping them with the mathematical capabilities needed for problem analysis and resolution in IT roles. UNIT3- PC Maintenance and Operating Systems Reference No : Y/617/6694 Credit : 20 || TQT : 200 This unit imparts knowledge regarding personal computer hardware, enabling learners to perform tasks such as installing a computer system unit, operating system, and troubleshooting procedures. UNIT4- Computer Graphics Editing and Database Concepts Reference No : D/617/6695 Credit : 20 || TQT : 200 This unit elucidates the concepts of photo editing, empowering learners to integrate photos seamlessly into documents. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started These qualifications offer individuals the opportunity to build a career in the IT field by fostering a deeper knowledge and comprehension of the industry while also supporting their progression into technical roles. The overarching objectives include: Empowering learners to apply analytical and evaluative techniques effectively in both private and public sector business contexts. Strengthening analytical and evaluative skills applicable to diverse industries, fostering adaptability and versatility. Cultivating the learner's capacity to recognize and reflect upon the process of personal learning and development, thereby facilitating the enhancement of essential personal, interpersonal, and transferable skills. Promoting self-reflection, as well as enhancing analytical, intellectual, and transferable skills among learners.   Key Benefits • Evaluate the essence of entrepreneurship within the technological domain. • Comprehend techniques for preserving computer security. • Create web applications through the utilization of ASP.NET and ADO.NET. • Execute tasks related to user management and file system administration. • Conduct routing operations. Key Highlights Are you a practicing IT professional seeking a greater knowledge and understanding of the industry to support your development into senior positions? Then, the Qualifi Level 5 Diploma in Information Technology is the ideal starting point for your career journey. • The course will help you forge a career and prepare individuals to become professional staff and managers of the future in the health and social care sector. •Remember! The assessment for the qualification is done based on assignments only, so you do not need to worry about taking any exams . •With the School of Business and Technology London, you can complete the qualification at your own pace by choosing online or blended learning from the comfort of your home. •Learning and pathway materials, as well as study guides developed by our Qualifi-approved tutors, will be available around the clock in our cutting-edge learning management system. •Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. •If you choose the blended learning option, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways Upon completion of the Level 5 Diploma in Information Technology, graduates may pursue various career paths in education and training such as: • Data Scientist; with an estimated average salary of £50,653 per annum • Cybersecurity Analyst; with an estimated average salary of £49,061 per annum • IT Trainer or Educator; with an estimated average salary ranging from £45,000 to £60,000 per annum • Data Privacy Consultant; with an estimated average salary of £60,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only)   Assessment Assignment based Assessment No exam Entry Requirements The qualification has been intentionally designed to ensure accessibility without unnecessary obstacles hindering entry and advancement. To enrol in the qualification, you should meet the following criteria: • Have a certain level of proficiency and hold a Qualification at Level 4, such as 'A' LEVEL or any vocational certificate. • Be actively pursuing additional professional development to acquire job-related skills and practical knowledge. • For international students whose first language is not English, they will need to have a score of 6 or above in IELTS (International English Language Testing System).     Progression Learners who successfully complete any of the corresponding QUALIFI Level 5 Diplomas have various advancement options, including; • Transitioning to the QUALIFI Level 6 Diplomas in IT. • Moving on to the final year of undergraduate programs in fields like Computer Science, Information Technology, or related disciplines. • Entering the workforce directly in a relevant professional capacity. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.       Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Technopreneurship Reference No : F/617/6740 Credit : 20 || TQT : 200 The objective of this unit is to equip learners with the requisite knowledge and competencies for initiating a technology-driven business venture. This includes understanding the traits associated with entrepreneurship, strategizing, marketing, and financial aspects. UNIT2- Network Security Reference No : J/617/6741 Credit : 20 || TQT : 200 • The goal of this unit is to provide learners with insights into network security concerns within networked settings and the procedures for preventing and identifying prevalent security incidents. UNIT3- C#.NET Programming Reference No : L/617/6742 Credit : 20 || TQT : 200 • The objective of this unit is to impart foundational concepts and principles of ASP.NET programming using C#. This will empower learners with the ability to create dynamic web pages employing server-side programming methodologies. UNIT4- System Administration Reference No : R/617/6743 Credit : 20 || TQT : 200 • The goal of this unit is to furnish learners with the essential knowledge required for system administration in both Linux and Windows environments. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started OTHM Level 5 Diploma in Accounting and Business points the students to work in business bookkeeping. This capability incorporates bookkeeping philosophies, bookkeeping standards, ideas, and practices. It empowers the student to procure information in business accounting. This capability is intended to build up the abilities in dealing with business reviews and banking activities. After completing this course, the student can progress to Foundation Degrees, Higher National Diploma (HND), and Bachelors degree. Key Benefits   All the important Accounting rules are covered in this course. As a result, the students will better understand the relationship between accounting and business. It will be helpful to the students to develop their accounting skills through the practical application of various business analyses. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses if the students want to pursue a bachelor's degree. On successful completion of the course, the students will be able to demonstrate their proficiency in business, which helps to increase their chances of making a successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. Learners must be 18 years or older at the beginning of the course. Mature learners (over 21) with management experience. International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Progression   Learners completing the OTHM Level 5 Diploma in Accounting and Business: OTHM Level 6 Diplomas or Will be eligible to gain direct entry into relevant Bachelor's degree programmes or Directly into employment in an associated profession. Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 5 Diploma in Accounting and Business consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles and Concepts of Business Strategy Reference No : A/650/2356 Credit : 20 || TQT : 200 In simpler terms, strategy involves positioning a business to excel in its target market. Yet, gaining a competitive edge demands research, analysis, interpretation, and strategic decision-making. This unit aims to equip learners with the knowledge and skills necessary to actively contribute to an organization's strategy development and successful implementation. UNIT2- Financial Management Reference No : F/650/1917 Credit : 20 || TQT : 200 This unit intends to furnish learners with an understanding of fundamental financial theories and working capital management. Additionally, it aims to empower them with the skills needed to assess and employ strategies for handling an organization's global financial risks. UNIT3- Financial Planning and Control Reference No : H/650/1918 Credit : 20 || TQT : 200 This unit seeks to equip learners with an understanding of the financial planning and control function within businesses. It covers corporate financial planning, accessing various sources of business finance, and navigating the risks involved in global capital markets. Additionally, the unit explores the significance of corporate governance in overseeing the financial management function. Learners will cultivate the skills necessary to evaluate potential investment opportunities and analyze the risks linked to implementing global financial strategies. UNIT4- Financial Reporting Reference No : J/650/1919 Credit : 20 || TQT : 200 This unit aims to enhance learners' abilities in overseeing a company's business assets and creating various standard financial reports essential for depicting the organization's financial standing. It also delves into the conceptual frameworks governing financial reporting and their correlation with the presentation of financial information. UNIT5- The Management of Human Resources Reference No : H/650/1151 Credit : 20 || TQT : 200 Ensuring the attraction, growth, and retention of skilled employees significantly influence a business's triumph. Human Resource Management (HRM) centers on bolstering business success and performance through strategic planning and operational duties. This unit's goal is to familiarize learners with fundamental principles and concepts in HRM, enabling them to endorse a sustainable approach to managing people by comprehending the function's purpose and breadth within an organization. UNIT6- Business Start-up: Conception to Market Reference No : M/650/1155 Credit : 20 || TQT : 200 This unit aims to amalgamate prior learning, leveraging the knowledge and skills from disciplines like business strategy, financial planning, accounting, and management. Its objective is to guide individuals who aspire to start their own businesses, providing insights into the essential requirements, available support systems, and necessary personal attributes. Ultimately, learners will apply this collective knowledge to craft a robust and viable business plan. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

At HFX Training, we are passionate about business simulations because they bring learning to life through hands-on experience. This Level 1 Certification Program is the first step in our Instructor Training Certification Pathway, equipping you to confidently use the Healthcare Hero simulation in your teaching environment. In this program, you will experience the simulation as a student, navigating its complexities and dynamics. Upon successfully completing Level 1, you’ll be ready to advance to Level 2 Training, where you will deepen your expertise in simulation facilitation and administration. The program is cohort-based, and the timetable is coordinated in advance through discussions with the HFX team to ensure maximum participation. For more information on the program structure, instructional materials, and certification requirements, please read on. What to Expect: The Healthcare Hero simulation places you in charge of a fictional hospital. Over eight simulation rounds - each representing one quarter of business operations - you will make strategic decisions to optimize patient care while managing staffing, capacity, quality, and finances. Throughout the simulation, you’ll navigate challenges like healthcare and economic crises, all while balancing the needs of multiple stakeholders. Your ultimate goal is to outperform competing hospitals managed by other participants in the program. Program and Certification Requirements This program equips you to confidently lead the simulation by requiring more than attendance or participation. To earn certification, you must: Thoroughly Prepare: Review all instructional materials and the scenario manual before the course begins. Fully Participate: Attend all Zoom sessions and complete each simulation round with focus and effort. Demonstrate Mastery: Show a comprehensive understanding of the simulation’s dynamics, decision-making processes, and strategies during practice and live rounds. Engage in Reflection: Actively participate in debrief sessions, assess your performance, and identify strategies for improvement. This certification ensures you are equipped to facilitate this complex simulation with confidence. Auditing the course is an option, but participants who choose to audit will not receive certification. Program Format The program is delivered intensively over one or more Zoom sessions, totaling six hours. This compressed format demands your full attention and focus to successfully navigate the simulation’s complexities. Eligibility Requirements: By registering for this training program, you acknowledge the following: You have discussed your needs with the HFX team and confirmed that the simulation aligns with your class or program objectives. You are an instructor at an academic institution. You agree to the confidentiality terms and commit not to distribute, disclose, or replicate any program content for purposes outside of this training. This program is offered in goodwill to academic instructors as a resource to enhance their teaching. As part of this agreement, you understand that all materials, including the simulation itself, are proprietary to HFX and its partners. Any use of these materials for purposes beyond this program, such as developing similar tools or simulations, is strictly prohibited. Course Structure: After registering, you will gain immediate access to the simulation’s instructional materials. This includes: The Scenario Manual: Your guide to understanding the game. The Capacity Planner Worksheet and Financial Planning Worksheet: Tools to help you strategize. The Strategy Planning Exercise: Designed to align your decisions with overall objectives. The Portal Guide: A walkthrough of the simulation platform. The program unfolds in four key phases: Phase 1: Pre Zoom Call / Study / Set Up Register using the button at the bottom of this page. Review the instructional materials thoroughly. Once the cohort is finalized, you will be sent your login credentials for the simulation itself. Try to submit decisions for the first practice round using the simulation portal at www.simulationportal.com. Phase 2: Play We run two practice rounds over the first 2 hours of the zoom call. This allows you to familiarize yourself with the platform and decision-making process, and think through what your strategy might be in the live game. The simulation resets ("zeroed") after the practice rounds. A brief session will clarify lessons learned and expectations for the live rounds. Over eight rounds, you’ll compete against other participants while refining your strategic decisions. Phase 3: Feedback Reflect on your performance during a structured debrief, including: Strengths and areas for improvement. Insights into competitors’ strategies. Strategic lessons learned, and applicability to local healthcare organizations. Phase 4: Implementation Planning Work with the HFX team to plan your first application of the simulation in a teaching environment. Certification Outcome Upon completing this program, you will earn the HFX Instructor Training Certification: Level One, signifying your expertise in conducting impactful simulation-based training using Healthcare Hero.

Getting Started OTHM Level 5 Diploma in Business Management plans to comprehend the centre standards of business and furnish them with a brilliant establishment for a vocation in a wide scope of associations. This empowers the student to secure business techniques and business system plans. After completing this course, the student can progress to Foundation Degrees, Higher National Diploma (HND) and Bachelor's degrees. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations   Entry Requirements   Relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. The learner must be 18 years or older at the beginning of the course. Mature learners (over 21) with management experience. International students whose first language is not English must score 5.5 or above on the IELTS (International English Language Testing System). Progression   Learners completing the OTHM Level 5 Diploma in Business Management: OTHM Level 6 Diplomas or Will be eligible to gain direct entry into relevant Bachelor's degree programmes or Directly into employment in an associated profession.   Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is earned with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 5 Diploma in Business Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles and Concepts of Strategy Reference No : F/650/1150 Credit : 20 || TQT : 200 In straightforward terms, strategy involves positioning a business favorably to excel in its target market. Yet, attaining a competitive edge demands research, analysis, interpretation, and strategic decision-making. This unit aims to empower learners by enhancing their knowledge and skills, enabling them to actively contribute to an organization's strategy development and successful implementation. UNIT2- The Management of Human Resources Reference No : H/650/1151 Credit : 20 || TQT : 200 The success of a business heavily relies on its capacity to allure, nurture, and retain skilled employees. Human Resource Management (HRM) is centered on bolstering business success and performance through both strategic planning and operational facets. This unit's objective is to familiarize learners with essential principles and concepts in HRM, enabling them to champion a sustainable approach to managing people by comprehending the purpose and breadth of the HRM function. UNIT3- Marketing for Managers Reference No : mber J/650/1152 Credit : 20 || TQT : 200 This unit aims to equip learners with an intricate grasp of the marketing planning process, fostering their ability to apply these principles across diverse business scenarios. It also endeavors to impart a thorough comprehension of environmental analysis, illustrating how this analysis can pave the way for establishing suitable objectives and strategies aimed at augmenting operational marketing performance. UNIT4- Business Law for Managers Reference No : K/650/1153 Credit : 20 || TQT : 200 This unit aims to aid learners in exploring the laws, legislation, and regulations applicable in their home country concerning various types of businesses. It emphasizes that all businesses and their employees must adhere to specific legal frameworks, some of which are tailored to particular business types and structures, while others are universally applicable regardless of a business's operations or location. This unit aims to aid learners in exploring the laws, legislation, and regulations applicable in their home country concerning various types of businesses. It emphasizes that all businesses and their employees must adhere to specific legal frameworks, some of which are tailored to particular business types and structures, while others are universally applicable regardless of a business's operations or location. This unit aims to aid learners in exploring the laws, legislation, and regulations applicable in their home country concerning various types of businesses. It emphasizes that all businesses and their employees must adhere to specific legal frameworks, some of which are tailored to particular business types and structures, while others are universally applicable regardless of a business's operations or location. UNIT5- Management Accounting and Decision Making Reference No : L/650/1154 Credit : 20 || TQT : 200 This unit aims to acquaint learners with the scope and purpose of management accounting, which furnishes business managers with crucial financial information necessary for achieving business objectives. It underscores the importance of this information in facilitating effective decision-making within a business, emphasizing the need for timely and accurate financial data. UNIT6- Business Start-up: Conception to Market Reference No : M/650/1155 Credit : 20 || TQT : 200 This unit aims to bring together prior learning experiences, where learners leverage their knowledge and skills from disciplines like marketing and management. Its goal is to guide individuals aspiring to start their own businesses by providing insights into the necessary requirements, available support systems, and essential personal qualities. Ultimately, learners will apply this amalgamation of knowledge and skills to craft a robust and feasible business plan. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Improving with stretch fabric - next steps with your overlocker / serger. Spend 3 hours playing with your overlocker to develop your knowledge and get to grips with Seaming, Flatlocking, Blind Hems, Pintucks, Lettuce edging, Rolled Hems and Complex fabric handling e.g. velvet/chiffon/spandex

An Experiential Introduction to Internal Family Systems (IFS) Two Morning Workshop for Therapists, Counsellors, and Psychologists Facilitated by Dr Helen Barrett and Dr Hannah Brownlee, Clinical Psychologists Are you curious about Internal Family Systems (IFS) and how it can deepen your understanding of yourself and your clients? You're in the right place. IFS is a powerful, compassionate model for working with distress, trauma, and the full complexity of human experience. This two-morning experiential workshop offers an accessible and nourishing introduction to IFS through the lens of personal exploration. You will be guided to: Understand the foundations of the IFS model and parts work Begin identifying and connecting with parts of your own internal system Cultivate compassion and curiosity towards your parts, including those that feel stuck, critical, or in pain Reflect on how transformation and healing can emerge from within This is not just a theoretical introduction—it is a space to experience the model for yourself, in a safe, supported environment. Through gentle guided exercises and shared reflection, you will begin to develop a more spacious and compassionate relationship with yourself. Crucially: all parts of you are welcome and will be held with warmth and compassion. This workshop is facilitated by Dr Helen Barrett and Dr Hannah Brownlee, Specialist Clinical Psychologists with over 10 years of experience supporting individuals with complex trauma and emotional distress.